Working hour : 9am to 6pm (Mon -Fri)

Salary : $2500 -$3000

Nearest MRT : Bukit Batok

Responsibilities

• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:

• ITE/Diploma in Electrical/ Mechanical/ Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO/IEC 17025) will be an added advantage

*Only shortlisted candidates will be notified*

Interested applicants, please email your resume to [email protected]

Candy Teo

EA 01C3135

Reg R1101520

As a Customer Support Specialist (Weekend), you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication and tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall Hubspot experience in mind that grow their businesses better
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing Hubspot values and a customer centric approach in every customer interaction

We are looking for people who:

• Can commit to working 3 weekdays and both weekends( Saturday and Sunday). Work shifts are from 8- 5pm Singapore time
• Are fluent in English
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.

What will you deliver?

• Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
• Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
• Perform design and prepare engineering drawings and documentation as per customer’s requirements
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
• Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
• Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
• Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
• Coordinate with Principal vendors on training, product updates and support, etc.
• Handle project documentation
• Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.
• Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
• Analyse complex challenges and provide innovative and practical solutions to the team.
• Facilitate discussions and brainstorming sessions to find effective resolutions.

Key Qualifications

• Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
• Proficient in Microsoft Office, AutoCad & 3D drawing
• Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
• Able to work independently with drive & initiative
• Good team player with ability to work independently and under pressure
• Problem solving, strong analytical skills
• Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
• Proven track record to build relationships, influence customers at all levels and service-oriented

Job Description

• Taking care of infants from 2 months to 18 months
• Provide routine care to infants including feeding, diapering, and napping
• Plan and Deliver age-appropriate activities to achieve infants' developmental milestones
• Communicate to parents on infant's health and well-beingDesign quality learning environments
• Advocate a safe and healthy environment within the centre
• Develop and lead strategies to establish partnerships and collaborations with families and community stakeholders

Requirements:

• Candidates must have at least Certificate in Infant and Toddler Care (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Advantage for candidates with relevant experience
• Teachers undergoing CIT, HCIC, ACEY course are welcome, offer part time position

Work Location: 336 River Valley Road

We are looking for responsible bus captains(20+ and 40+ seaters) to provide outstanding service in transporting people between various places—including condos, mrts, schools, factories, and offices.

Earn up to $5000 or more per month! Starting salary starts from $2600+ for 20+ seater, and $3000+ for 40+ seater.

Various job timings to suit your personal life. Come in for an interview to know more.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil before trips)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels. Candidates who wishes to have a higher earning would be expected to perform more trips.

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus are Available!!

Job Description:

- Upload and maintain accurate merchant details in the app backend system

- Work closely with merchants to gather necessary information and ensure data accuracy

- Design and create engaging campaign pages within the app to drive user engagement and transactions

- Optimize campaign content for maximum impact and effectiveness

- Collaborate with cross-functional teams to ensure a seamless user experience

- Monitor and analyze campaign performance to make data-driven decisions for improvement

- Provide support and training to merchants on using the app backend system

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field

- Proven experience in operations, marketing, or a related field

- Strong attention to detail and excellent organizational skills

- Proficient in using app backend systems and content management tools

- Ability to work effectively in a fast-paced, dynamic environment

- Excellent communication and interpersonal skills

- Data-driven mindset with the ability to analyze and interpret campaign performance metrics

- Experience working with merchants or in the e-commerce industry is a plus

• Position : Service Technician -Mechanical/Pumps
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $3700 + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Perform the duty to repair and overhaul all pumps
• Perform hands-on on-site troubleshooting, service and minor repairs.
• Packing and verification of incoming shipment.
• Maintenance of workshop machines and equipment.
• Ability to use Internal t System to source for technical information relating to pumps product and systems

Requirements:

• 2 to 3 years of working experience in pumps or industrial equipment will be preferred.
• Possess a good attitude towards troubleshooting mechanical related faults and creating a viable solution.
• Dynamic, self-driven, motivated and most importantly, a hardworking individual with an attitude to learn and advance

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Company Overview

First Affiliation Management Group is a group of financial consultants representing Prudential Assurance (Co.) Singapore. We are looking for a wealth planning consultant to join our passionate and ambitious team. A career that makes a difference!

We are actively recruiting people who are self-motivated, driven and always on the lookout for opportunities to grow – whether it is keeping in up to date with industry trends, expending personal skill sets, or building customer network through tele-prospecting, virtual or in-person interactions. Should you be passionate in the financial market and services and can provide wealth planning solutions that address client’s needs. We want you!

Job Description

• Client acquisition and retention through service excellence and programmes provided
• Assess client’s financial situation to structure a portfolio solution on their wealth journey towards achieving their life goals in areas such as passive income, education, and investments with our full product suite
• Provide business solutions to assist companies (ranging from start-ups, SME to MNC) to meet their financial goals in areas such as employee benefits and retention
• Administrative work such as preparing financial document summaries, investment performance report and income projections for clients
• Have clients’ best interest at heart, focusing on building long-term relationships with clients

Job Benefits

• Attractive remuneration and a comprehensive benefits package such as quarterly and year-end bonuses
• Recognition awards that provide qualifying representative with the opportunity to travel to exciting overseas destinations
• We will provide you with paid training, mentorship, and on-the-job training to help you develop the skill sets you need for a career in wealth management.
• Work with advanced digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the office, from home, while out meeting clients)
• Career advancement to management level within 2 years

Job Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Willingness to work on a flexible schedule that includes weekends
• Bachelor’s degree or a Diploma from a local polytechnic

Job Type: Full-time

Salary: $5,000.00 - $10,000.00 per month

Click "Apply Now" for an interview with us or Contact Us @ Whatsapp 96731802 !

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Sales Engineer (Data Centre / Building Services)

Responsibilities:
Mainly focus on sales strategy planning and business development to meet or exceed given Annual Sales target.
Support technical queries from external (e.g. end users, consultants, and partners)
Work closely with Solution team in articulating technology and product positioning to both business and technical users in the form of presentation or bid proposal and clarifications.
Work with Solution team in solution design and produce guide specifications support to consultants, integrators, and customers.
Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

Develop opportunities from assigned industries and customer segments

Act as single point of contact to the assigned customers account and manage the customers’ requirements and feedbacks to ensure satisfactory level

Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements
Resolve issues in a manner that is consistent with the company mission, values, and project objectives.
Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.
Develop and maintain close relationship with customers.
Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements:
Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
Minimum 1 year experience in Data Centre / Engineering & Building Services Industry is preferred.
Self-driven with initiative, fast learner.
Strong interpersonal skills to communicate well with customers, colleagues and vendors.
Proficient in Microsoft Office, Microsoft Visio, and Project.
Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of building services such as electrical, fire, and mechanical system. Understanding of enterprise infrastructure control systems and network communications technology- Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus

Customer service executive @ HQ (Backend) – Training Provided | Macpherson

Working hours:

5 Days - Mondays to Fridays 10am - 7pm - Basic $2000

6 Days - Mondays to Fridays 10am - 7pm | Sat 9am-6pm – Basic $2200

Working Location: Office/HQ – Macpherson

Job Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. share and explain on leather expertise services and descriptions, product features, pricing and after-sales services. Be a knowledge leader on leather care and maintenance)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing of services
• Cross-sell or upsell services and products
• Ensure shop is neatly maintained and pleasant
• - Manage customer enquiries, process orders, take pics of customer items, stock inventory and follow up on delivery dates
• Coordinate with the Retail Sales Representatives and Customer Service team and backend to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Sales Manager
• Stay up-to-date with new products/services
• To provide excellent customer service and meet sales quotas for our business.
• To identify client needs, present and answer questions about our products and services and recommend solutions.
• To ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
• Meet and achieve sales quotas as a team
• Job scope as explained - including packing and preparing of bags, make paper stuffing, polish hardware, leather conditioning as needed.

Job Requirements:

• With min. 1-2 year experience in retail customer service
• Candidate who experience with retail sales process
• Knowledge of inventory stocking procedures

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• To be responsible for providing post-sales support.
• To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
• To be responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase request / Quotation cycle and others.
• To co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment under Fujitec Singapore maintenance.
• To prepare / conduct training, monitor, audit and evaluate sites as well as maintenance field staffs.
• To evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
• To implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
• To achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
• To performs specific or ad-hoc functions as assigned by the Manager / Department Head.
• To perform / undertake any other duties as assigned by the Company from time to time.

Job Requirement

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• At least 3 years of Customer and People Management working experience.
• Good command of spoken and written English.
• Possess a service-oriented mindset.

You will be an integral part of the team to provide nursing care to acute patients at the Nursing Home or Day Care Centre.

• Support and provide assistance to the Nursing staff in providing the residents with basic hygiene and personal care on a daily basis
• Assist in Bathing and Changing of Diaper
• Participates and facilitate in both on and off-site activities with the residents
• Support therapists/ psychologist with interventions for residents
• Maintains cleanliness and tidiness of resident’s environment
• Responsible for data collection of residents’ progress

Job Requirements:

• Singaporeans Only
• WSQ Certificate in Healthcare (Nursing Care), HMI or equivalent qualification
• Preferably with one year of relevant experience in Home Care / nursing home / community hospital / Hospital setting
• Able to work Morning or Afternoon Shift
• Monday to Friday

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Position: Senior Training Officer (Day Activity Centre)

Leadership- Pivotal role in supervising the training officers in the running of the centre operations for clients with developmental and intellectual disabilities (referred to as members).

Volunteer Management - To orientate and manage volunteers supporting our members at the centre.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs
• Develop programmes to support the member in his/her achievement of PDP (Personal Development Plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Implement behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Support volunteers to better assist and engage members in their development
• Maintain administrative work such as attendance taking, records of programmes, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification, Experience & Attributes:

· Diploma or degree in Disability Studies / Special Education / Psychology or equivalent

· At least 2 years of relevant experience working with persons with developmental and intellectual disabilities

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with developmental and intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

• Hemodialysis / Peritoneal dialysis experience
• Able to commit to rotating 3 shifts; 6.30am to 2.30pm, 10am to 6pm and 2pm to 10pm
• Singaporeans only
• Diploma in Nursing
• Mutiple Location
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in acute setting

Interested applicants are invited to send your updated resume to [email protected]

Check out http://abercare.sg/jobs-vacancies/ for more details

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

General Job Descriptions

• Trade support, work closely with traders for trade execution.
• Preparing contracts, Proforma Invoice, shipment plans
• To ensure that the necessary documentation and operation processes for import or export trade (If any) activities are carried out under controlled conditions.
• Oversees the administration of the day-to-day operations of the transportation and shipping process to ensure all compliance in all shipping documentation and procedures are carried out.
• Interpreting customers' shipping expectations and requirements into our internal processes to ensure compliance and to interface with multi-levels of inter-company and suppliers for the shipments.
• Maintain the high accuracy of the operation with the team.
• Monitor incoming funds/payment receipts.
• Prepare reconciliation and statements.
• Keeping proper records for all sales and purchase transactions
• Prior knowledge of trading/shipping is an advantage
• The candidate is expected to work after office hours, if need be.

Requirements:

· Diploma and Above

· Experience in ship management/oil trading industry is highly preferable

· Strong interpersonal and communication skills

· Able to work independently and as a team and to take initiative in implementing improvements

Position open for PR or Singaporean only. No quota for SP or WP.

Job Description & Requirements:

• Taking design briefs to understand requirements

• Conceptualising and developing design concepts, graphics and layouts

• Using industry software such as Adobe Photoshop, InDesign and Illustrator to create designs

• Designing and producing collateral in accordance with requirements

• Presenting ideas, concepts and design solutions to various stakeholders and incorporating their feedback into the final design

• Contributing to the marketing team efforts by accomplishing tasks as needed.

• Explore new social media platforms such as Tik Tok, etc.

Requirements:

• Experience as a graphic designer or in related field

• Demonstrable graphic design skills with a strong portfolio

• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark and Illustrator

• A strong eye for visual composition

• Effective time management skills and the ability to meet deadlines

• Understanding of marketing, production, website design, corporate identity, product packaging, advertisement, and multimedia design

Responsibilities

· Provide courteous and efficient food and beverage services to the customers

· Ensure cleanliness and good ambient within the restaurant and have tables ready for dine-in customers

· Attend and respond to customers’ needs promptly and professionally

· Answer questions or make recommendations (new products, offers) to customers

· Assist in the serving of the menu-items to restaurant patrons at their seats

· To work closely and cultivate strong teamwork with all colleagues and ensure smooth operations

· Adhere to company’s standard operating procedures

· Any other ad-hoc duties and responsibilities as assigned

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all echnology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus.

You will provide meaningful metrics to enhance collaboration with key stakeholders and contributing to the end-to-end delivery of service objectives with the opportunity to add value where and how you see fit.

Some of the responsibilities include

• Developing and enhancing relationships with technology and business
• Drive monthly meetings and monitor SLA's,
• Seek continuous improvement across delivery and reporting
• adherence to the agreed SLA’s and KPI’s, and maintain customer satisfaction levels remain above the accepted level.
• Be the Chair for client KPI reporting .
• Have oversight and control of Incident and Problem management.

What you’ll bring

• Proven experience in a similar role, with hands on experience in improving ways of working of that fosters operational excellence.
• Extensive operational experience in supporting large and complex environments and implementing initiatives.
• Experience in effective management of Changes/ Incidents & Problems.
• Demonstrated experience in identifying improvement opportunities and implementing improvement initiatives by promoting continuous improvement, quality assurance and consistency.
• Proven experience in developing and presenting meaningful reporting insights to leadership.
• Previous experience in SLA and OLA management.
• Proven experience in developing and maintaining strong relationships across business and technology teams.
• Minimum 5 years’ experience within the Financial Services Industry.
• Is engaging and approachable and has strong communications skills.
• Has experience working effectively with internal and external stakeholders.

Interested candidates please email your latest resume to [email protected]

Service Engineer | Test Service | Bukit Batok

Working Days: Monday to Friday
Working Hours: 9 - 6pm
Salary : $ 2500 - $ 3000
Location: Bukit Batok Street ,Midview Building

Job Description:

• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:

• ITE / Diploma in Electrical / Mechanical / Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO / IEC 17025) will be an added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is one of the leader in the mobile gaming industry, they are hiring an experience customer service to provide support to gamers and the community.

Salary up to $4000

Location: Guoco Midtown

Shift work (No Midnight Shift)

Job responsibilities:

•  Provide customer service support and technical issue resolution via email, chat and other online platforms.

•  Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.

•  Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.

•  Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma, Bachelor in any field
• Able to work on weekends and public holidays based on shift roster schedule.
• Fluency in verbal and written communication skills in English and good to have other SEA language skills.
• Possess customer-focused mindset and love to play games.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Highlights

1) We aim for work-life balance.

2) Empathic, Efficient, and Productive company culture.

3) Recognition through incentives.

4) Transport during working hours claimable

5) AWS, Medical and Dental, Annual Health screening benefits

6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.

7) Additional incentives for ad hoc roles

What we seek

1) Team players who know what value-adding means.

2) Customer service skills

3) Tech savvy and detective skills

Job Description

We are providing IT support and managed services to clients in Singapore. We are required to perform the following:

1) Level 2 Remote Helpdesk IT support and maintenance service.

2) Communicate with users directly and provide solutions or workaround to their technical issues.

3) Create or update documentation.

4) Installation, configurations, and setup of IT systems, software, and peripherals.

5) Installation of software and perform migration of old to new systems.

6) Manage Endpoint protections and response to cyber security threats.

Requirements

1) Relevant IT Certificates or Diploma

2) Cybersecurity certifications or specialization is a bonus

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

For a limited time only, we offer $2,000 joining bonus! *until all current vacancies are filled*

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Service Crew is essential in maintaining the highest standards of service excellence within the outlet, ensuring customers' seamless and delightful experience.

YOUR RESPONSIBILITIES

Service Excellence:

• Deliver consistent and exceptional customer service standards by displaying a friendly, welcoming attitude and promptly addressing inquiries.
• Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.

Preparation Partner:

• Partner with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
• Uphold food safety standards, following recipes and procedures for food preparation.

Food Service Partner:

• Engage customers courteously, prepare orders accurately, and provide recommendations based on menu offerings.
• Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
• Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.

Cashiering Duties:

• Process customer transactions accurately and handle payments efficiently.
• Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy.

Flexibility and Team Support:

• Demonstrate adaptability by rotating through various job roles within the outlet to support operational needs and ensure a smooth workflow.
• Collaborate effectively with team members, assisting in tasks beyond designated roles to maintain operational efficiency.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.