Admin Executive

- $2500 + AWS

- Permanent

- Clarke Quay

- Mon to Fri 9am - 6pm, Sat 9am - 1pm

Job Responsibilities:

• Attending to patient phone calls, messages and enquiry emails
• Managing appointment schedules
• Patient recalls
• Registration and discharging of patients
• Payment collection
• Dispensing of medication and post-op instructions
• Contacting respective laboratories for pick up
• Administrative tasks such as medisave and insurance submissions, payments and reconciliation

Period:

• Permanent

Location:

• Clarke Quay

Working Hours:

• Mon to Fri 9am - 6pm, Sat 9am - 1pm

Salary:

• $2500 + AWS

Job Requirements:

• Minimum ‘N’/’O’ levels or equivalent with basic computer skills
• Possess pleasant personality
• Preferably 1-2 years of front line/customer service experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an YES Executive, the candidate is responsible in the following areas:

Alumnus Programmes & Well-Being

• Oversee YES Programme
• Oversee alumni outreach and engagement activities
• Oversee alumni personal hygiene and grooming
• Work with stakeholders such as caregivers and trainers from Arts@Metta, ECO@Metta and Metta Café to provide holistic support to Alumni
• Works with Industrial Trainers to schedule their coaching and assessment schedules and address other work related issues
• Oversee and work with volunteers to improve the quality of Alumni programme
• Conducts workshops on pre-work skills (work readiness) such as grooming, interview skills, administrative skills (application form)
• Plans and conducts career preparation activities such as site visits, field trips, school-based and community based work experience for alumni
• Provides general counselling to alumni if necessary

CSR Workshop

• Oversee all CSR workshop for Arts@Metta and ECO@Metta
• Liaise with stakeholders on all CSR workshops enquiry
• Planning and coordinating all CSR workshops with Arts@Metta and ECO@Metta trainers
• Handle all payments and admistration

Administration

• Submit Alumni monthly reports to Manager
• Manage Event/Activities/Short Courses Projects for Alumni
• Manage, track and ensure Alumni contact and employment data is up to date by providing continual outreach to build long term relationships
• Update of Alumni Database in Dove system
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Financial Assistance /Funding Scheme for Alumni
• Assist in budget Planning and use of budget effectively

Job Instructor

• Oversee Alumni job training and placement
• Designs and conducts pre-placement training, assessment for individual student
• Discuss job duties, safety procedure and environment with alumni and caregivers
• Carries out job matching, supports, coaches, guides and enable Alumni to assimilate comfortably into the work environment and advises them on appropriate ways to deal with problems faced at work
• Monitors alumni on-the-job progress and performance
• Liaise with caregivers, employer and the workplace’s supervisor on work related issues prior to and during the job attachment
• Contacts and maintains relationship with industrial partners.
• Sources for suitable/new corporate partners based on needs analysis.
• Assist in YES events or roadshow
• May required to work on weekends when necessary
• Performs all other duties as assigned by management

Other Requirements

• Diploma from recognised educational institution or GCE “A” level with a pass in General Paper
• Trained with Diploma in Special Education (DISE) is an advantage
• Relevant industrial work experience and/or working with youths with intellectual disability and/or Autism Spectrum Disorder are advantage
• Ability to work both independently and as part of a team
• Possess high analytical and problem solving abilities
• Maintain high level of professionalism, consistency and discipline in people and time management Strong communication and interpersonal skills
• Strong communication and interpersonal skills
• Hardworking, meticulous and responsible

Responsibilities & Duties:

• Respond to customer enquiries through emails / over the phone / online system / over the counter
• Record customer request in customers' accounts
• Telemarket our product and services to current and new customers
• Update job knowledge by participating in various training opportunities.

Job Requirements:

• English & Mandarin
• Preferably 1 year of customer service experience
• Good in Microsoft Office
• Willing to attend IT training sessions to learn updates of company software
• Familiar with Social Media
• Able to type Chinese Characters using Hanyu Pinyin (in order to responds to Chinese speaking customer enquiries through emails and online system.)
• Candidates with Chinese and Mandarin proficiency are advantageous (as candidates need to liaise and handle Chinese speaking old-folks)
• Must to work on rotating shift & weekends/ Public Holidays (5 days work week)
• Must work on Chinese New Year Period
• Customer - oriented
• Work in Singapore
  
  Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

Job brief

We are seeking an Employee Relations Executive to join our team and support the creation of a productive work environment that aligns with our organizational goals.

Your role will be to ensure that all employees have the necessary training, information, and resources to maximize their productivity within the organization.

By fostering positive employee relations and providing support throughout the employee lifecycle, you will contribute to our overall success.

Your role will be to promote equity, company values, and accountability in the workplace, and to respond appropriately, thoroughly, and fairly to employee concerns.

We are looking for someone who has in-depth knowledge of human resources and employee relations policies, procedures, and best practices. In this role, you will contribute by providing both hands-on and strategic support through performance management and conflict resolution to cultivate an innovative, high-performing, and inclusive culture.

If you have a passion for employee engagement and the ability to drive positive change, we would love to hear from you.

Responsibilities

• Provide front-line Employee Relations support, thought partnership, and coaching to business leaders of all levels
• Provide data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions
• Update employees with any changes in company policy
• Responds to employee violations of policy and helps to resolve conflict in the workplace
• Execute disciplinary action where applicable in accordance with proper HR policies and practices of the company
• Conduct exit interviews
• Organize and update employee files
• Adhere to regulatory standards
• Conduct outlet visits to engage employees or conduct on-site briefs and engagements with Managers
• Oversee employee orientation
• Work in partnership with L&D on training efforts related to employee relations
• Partner with cross-functional team members on the creation and implementation of company-wide programs to help train, retain, and reward top talent

Requirements and skills

• Proven work experience as an Employee Relations Specialist or similar role
• At least 3 to 4 years of relevant experience
• In-depth knowledge of HR best practices, employment laws and regulations
• Exceptional written and verbal communication
• People-oriented
• Excellent organizational skills and attention to detail
• “Lead with empathy, speak with authority” - effective communication, persuasion, and influencing skills
• “Customer-obsessed” attitude - eagerness to jump in and help with any matter that needs solving
• Ability to use best practices while still having a flexible and business-focused approach
• Ability to juggle multiple priorities and deadlines
• Effective problem-solving skills

Responsibilities

• Cleaning of childcare premises including classrooms, learning corners, toilet, etc
• Cleaning and maintenance of centre furniture, equipment and materials
• Assist to prepare food when the cook is absent
• Other duties as assigned by the Principal

Requirements

• Minimum Sec 2 education
• At least 1 year of working experience in childcare or kindergarten

Location

• Bedok North

Working Hours

• 9am to 6pm
• Monday to Friday
• Centre operates from 7am to 7pm/7.30pm (Monday to Friday) and 7am to 2pm (Saturday)

Job scope

• Provision of basic nursing duties (eg. phlebotomy, vaccination and wound dressing)
• Provide medical care and counselling to patients
• Perform basic triage, assist in minor procedures
• Dispensing of medication
• Maintain drugs inventory level and perform quarterly stock take
• Management of patient’s medical records
• Perform clinical and administrative duties
• Handle phone calls and enquiries
• Schedule patient appointments and registration
• Booking of referral appointments
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality

Requirements

• Singaporean Only
• Nitec or Diploma in Nursing
• At least 2 years of working experience, preferably in Paediatrics field
• Enrolled or Registered with Singapore Nursing Board
• Good patient care and service attributes
• Able to communicate in Mandarin to Mandarin speaking client
• Assist Doctor in translating from English to mandarin to Mandarin speaking client
• Team player who is able to work independently
• Able to start work within short notice
• 5.5 days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Assisting the team in administrative works including but not limited policy issuance via insurer’s portal, checking and follow-up of policies
• Liaise with Insurers to obtain the most favorable coverage on client’s behalf.
• Collate documents and information relating to claims
• Handle and manage renewal business
• Ability in handling clients and communicating with underwriters
• Any other tasks assigned by HOD

Requirements:

• At least 2 years of experience in administration positions
• Minimum Diploma in Business Administration or equivalent
• BCP, PGI, ComGI and HI certifications will be an added advantage

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

- 1 year contract

- United Square/Islandwide

- Up to $2300 + allowances + incentives

- Any 5 or 6 work days in a week, off day either 1 weekend or 2 weekday

Job description:

• Focus primarily on creating awareness of our Product Campaign at our partner’s space.
• To drive Digital Self-Serve platform to customer.
• Provide guidance should customer faced difficulties maneuvering the site.

Period:

• 1 Year Contract (Renewable)

Working Hours: (timing below not fixed, can be shorter, or different hours)

• Monday – Friday: 10.00am to 6.00pm
• Saturday / Sunday & Public Holidays: 11.00am to 9.00pm

Salary:

• Basic up to $2,300 plus incentive + HP ($100) and Transport ($300) allowances + Commission

Working Location:

• United Square
• Island wide deployment

Requirements:

• Good Communication Skills.
• Highly Motivated to have a career in Banking Sales.
• Minimum N-Level holders and above.
• Highly Sales driven to achieve Sales Targets and able to work in fast paced environment.
• Able to work 6 working days in a week and one-off day.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 1 Year Contract

- Ang Mo Kio

- 12 Hour Rotating Shift

- Up to $3600 + Allowance

Responsibilities:

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Period:

• 1 year contract

Location:

• Ang Mo Kio

Working Hours:

• 12 Hours Rotating Shift

Salary:

• Up to $3600 + Allowance

Requirements:

• Minimum Diploma in any IT related courses
• With Microsoft Certification and/or ITIL certification will be an advantage.
• Good Knowledge of following products will be an added advantage:Linux
  Unix
  Active Directory/DNS
  Microsoft Azure Stack
  Microsoft Windows 2008-2016
  Commvault Backup and Recovery
  Symantec Endpoint Protection
  
• ITIL certification will be an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Highlights:

• Attractive salary package with allowances
• Career progression opportunities

Responsibilities

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Handle cases end-to-end ensuring all callbacks to address customers’ matter are completed within the timeline promised to or requested by customer.
• Supporting Contact Centre Servicing team through handling Inbound Voice chat.

Job Requirements:

• Degree/ Diploma in any discipline.
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Interested applicants, please Apply or send your CV to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No.: R24119636

EA License No.: 21C0434

Job Duties:

• Providing daily support to ensure smooth operation of daily work
• Handling enquiries & to assist to rectify any potential issues
• Assisting in the overall running of system operations
• To attend to operational matters as and when deemed necessary and make prompt decisions to mitigate any disruptions to the overall operations
• Check that all tender amount declaration is done correctly and ensure that the tender-to-date amount tallies with the bank-in to-date amount
• To verify daily cash collection tally with the report at the end of the shift
• Other ad-hoc duties as per assigned

Requirements:

• Minimum GCE O level with 1 year of Customer Service or Cashiering experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holiday

Additional Infos:

• OT payable!!!
• Working Days: Work 4 Off 2
• Working Hours: 10am - 10pm / 10pm - 10am

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

* Processing of PO & Invoices

* Liaising with suppliers on deliveries to ship in/out parts on time

* Filing of documents

* Possess initiatives and meet datelines

* Ability to handle Chinese speaking customers & suppliers

* 5 days work week

* Min 1 year of working experience

* Min "O" Level

Experience:

• Customer service: 1 year (Preferred)

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and

mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

Experience the best of work and fun with APOL SIngapore! Join our team as a highly motivated internship and dive into the world of sales and customer service. Get hands-on experience in our thriving e-commerce operations and make your mark in the industry

Responsibilities:

1. Connect with customers through multiple channels to assist with inquiries and provide product expertise.
2. Creative problem-solving abilities to address inquiries, resolve issues, and provide effective solutions.
3. Analyze customer interactions, identify trends and propose strategies to enhance the overall customer experience.
4. Drive e-commerce sales through creative campaign ideal while staying up-to-date with the latest trends.
5. Learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
6. Boost sales by identifying opportunities to upsell and cross-sell products, meeting e-commerce targets.
7. Collaborate with the team to enhance the online shopping experience and optimize the e-commerce platform.
8. Manage stock levels and ensure accurate inventory management. Prepare orders for delivery to provide exceptional customer service.
9. Ad hoc projects with other departments

Requirements:

1. Eagerness to learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
2. Ability to think outside the box and find innovative solutions to address inquiries and enhance the overall customer experience.

Responsibilities:

• Provide first level technical support, troubleshooting for desktop hardware, software & network incidents and service requests.

• Adhere to ITIL processes for incident management, problem management, and change management.

• Record, categorize, prioritize, and escalate incidents and service requests following established procedures.

• Perform remote and on-site troubleshooting of desktop systems, printers, peripherals, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, software applications, and patches/updates.

• Provide support to end-users via a service counter, addressing walk-in inquiries, issues, and requests promptly and professionally.

• Ensure compliance with IT policies, standards, and security protocols.

• Collaborate with cross-functional teams to resolve complex technical issues and escalate problems, as necessary.

• Contribute to knowledge base articles and documentation for efficient problem resolution and user self-help.

• Assist in maintaining inventory and asset management records for desktop equipment and software licenses.

• Provide training/support on desktop usage, best practices & IT service requests.

Requirements:

• Certifications in ITIL Foundation Certification, CompTIA A+, or Microsoft
• Certified Desktop Support Technician (MCDST) are a plus.
• 2 years of experience in L1 desktop support role
• Understanding of ITIL framework and processes, particularly incident management, problem management, and change management.
• Proficiency in diagnosing and resolving desktop hardware, software
• Experience support to end-users at a service counter or in-person setting.
• Familiar with Windows and macOS, Microsoft Office Suite
• Strong knowledge of TCP/IP, DNS, DHCP, and network protocols.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd