TCM Receptionist

Receptionist (Full-Time) 全职前台/ 中医助理

Salary: $2,000 - $3,000 (Inclusive of Commission and OT 包括提成和加班费)

Working Hours: 10:00AM-9:00PM

(5-days work week 五天制)

Toa Payoh Branch 大巴窑分店

Bukit Timah Branch 武吉知马

Job Descriptions

Handling of phone call and reply to customer's queries

接听电话和回复信息。

Attend to customer needs, arranging of appointments

Other ad-hocs duties

其他公务

Job Requirements

Spoken & Written in both English and Chinese

会中英文

Knowledge of Microsoft Office and Google Drive

会用电脑

Rarely be able to rest on Weekends and PH

公共假期，星期六，星期天无休

Willing to learn

肯学习

The purpose of this role is to lead the relationship and service delivery for partners and customers, delivering an accurate demand signal and managing the execution of this signal to agreed service metrics from order capture to delivery. The role will also drive the execution of strategy, productivity and other efficiency opportunities for Singapore.

The role initially will focus on the APAC region while also managing a team of Customer Service representatives and 16 markets.

Responsibilities:

1. Provide leadership and drive the establishment of effective Sales and Operational Planning (S&OP) processes with key customers to proactively manage the combined Supply Chain
2. Lead order fulfillment processes including appropriate and effective processes for order capture, order processing (including credit considerations), delivery and shipment execution, complaints management and product life-cycle activities including New Products
3. Collaborate with Supply Chain teams and cross functionally to develop mechanisms that will improve service delivery, efficiency and effectiveness, including but not limited to backordering management process, allocations process and PSD alignment
4. Drive the delivery of a comprehensive suite of KPI’s to monitor performance and ensure targets are achieved
5. Establish and manage customer relationships ensuring appropriate service level agreements aligned with strategy. Plan and develop customer-focused programs ensuring processes are in place for issue resolution
6. Lead the development of effective Demand Management Strategies to optimize PGCS Resource efficiency while ensuring customer demands are met. Focus on service differentiation based on understanding of the customer environment, including customer influences, decision-makers and business challenges
7. Drive productivity in customer management processes by identifying and removing non-added value steps and identifying and implementing service improvement initiatives
8. Develop, lead and motivate the APAC customer teams. Develop strength within the group through coaching and training to ensure strategic and operational targets are met. Input to organization structure evolution to balance business and career development needs for immediate team and department and to drive increasing organizational health
9. Participate in development and implementation of new customer services processes and improvements
10. Adherence to all PepsiCo Health & Safety requirements is a requirement of this role
11. Meet all internal & external compliance responsibilities including Purchasing Policy requirements, GCS, SOX & AIBI
12. Any other ad hoc duties and projects as assigned

Qualifications:

• Bachelor’s Degree in Business, Supply Chain, Finance or equivalent
• Minimum 7 years of experience in a large multi-site complex business demonstrating excellent process leadership, stakeholder engagement, people management and customer relationship skills
• Previous experience in a supervisory capacity
• Strong record of executing major change initiatives and successful project delivery including budget, timeline and stakeholder management
• Strong business acumen with an ability to drive and make good business decisions that are typically complex and broad in nature
• SAP SD module
• Strong Computer literacy, particularly in MS Office
• Excellent communication and interpersonal skills with an ability to manage across a matrix organisation and interact with senior stakeholders
• Strong aptitude and interest in people leadership but also able to influence and align teams in a matrix and virtual environment
• Have analytical skills, complimented by strong and soft relationship management skills

We regret that only shortlisted candidate will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Vegetarian Restaurant Hiring Service Crews!

Outlet: Sembawang, Tai Seng

Duties and Responsibilities:

1. Welcome and attend to customers upon arrival

2. Present restaurant menus and help customers to recommend food/beverages

3. Take and serve orders

4. Resolve complaints or problems with a positive attitude

5. Issue bills and settle payments

6. Setup, clean, and organize workstations

7. Ensure enough cutleries for the shift

8. Provide customer service over various platforms

9. Assisting other team members when needed

10. Ensure safety for customers

11. Provide Go-the-Extra-Mile Service

12. Bring used dishes/cutleries to cleaning station and cleaning/washing/drying accordingly

13. Cleaning and tidying of whole restaurant including but not limited to tables, chairs, floors, counters, exteriors, washrooms, etc.

14. Assist with simple ingredient and sauce preparations

15. Any other relevant ad-hoc duties

16. Follow Food Hygiene Practices & Guidelines at https://www.sfa.gov.sg/food-retail/food-hygiene-practices-guidelines

Full Time Employment

Basic Salary $1850 per month

Working hours from 11.30am - 9.30pm including one hour break, 6 days per week.

Part Time Employment

Basic Salary $1400 per month

Working hours from 4.30pm - 9.30pm , 6 days per week

Kindly whatsapp 87999336 or 98209922 to arrange for an interview

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Position: Part-full time crew for 3 months (March-May'24).

We are looking for service oriented personnal for our tea shop at Tanjong Pagar/Marina One. Duties include POS cashiering, drinks packing and basic tea concotion.

Daily working hours are 11am-4pm. Preferably be able to work on weekdays. (Weekends, PH off). Hourly rate $10-12/hr. Monthly incentive $100 will be given for commiting at least 4 days/week and another $500 incentive after 3 months* completion. (*at least 60hrs each month).

We welcome anyone that's waiting for school to start, temporary mid career change or even if you're just being keen to learn more about this trade.

We provide fun and flexible working environment!

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Vesper Homes is on the lookout for a Customer Service / Property Manager !

About Us

Vesper Homes is a boutique Real Estate agency in Singapore. We were first established in 2014 in London and we now operate in Singapore, Hong Kong and Manchester markets under the brands Vesper Homes and Vesper Group.

We are a team of 12 in Singapore and are looking for our next colleague to join us.

We need someone who can communicate clearly and represent the clients interests.

Job Description / What You'll Learn

- Oversee checking in properties (tenants moving in)

- Oversee checking out of properties (tenants moving out)

- Defect management

- Assist with Property Management

- Lease paperwork

- Liaise and deal with different clients/agents/contractors

- Assist with day-to-day tasks

- Any other related ad-hoc assignments

What we’re looking for in you:

- Systematic and organised

- Highly detail-oriented and meticulous

- Strong communication and interpersonal skills

- Ability to multitask and work in a fast pace environment

- Motivated and resourceful team player

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Our Client is one of the leader in the FMCG industry, they are currently hiring a business support exeuctive to provide crucial link between various departments, ensuring data accuracy, and supporting both the digitization process and marketing activities. It requires a mix of technical skills, attention to detail, and effective communication to collaborate across teams and provide valuable insights to management.

Job Details:

• Support and find the product content information from various systems, databases and google search.
• Champion digitization process & master internal systems to support requests such as content readiness reports, complete syndication requests & internal digitization requirements.
• Ensure business teams understand digitization requirements.
• Report on digitization and syndication progress and help improve processes
• Support maintenance requests to keep both B2B and B2C Product Catalogues of the company up-to-date
• Support QA efforts for product information accuracy and consistency on website and eCommerce platforms
• Assist in coordinating and executing marketing activities – consolidation of information
• Countries Progress Tracking of global deployed programs
• Provide reports to management on progress of projects and campaign
• Other administrative and marketing activities

Requirements:

• Candidates must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Business
• No Experience candidates are welcome to apply
• Strong Excel skills to analyze product data and digitize fast in utilization of global product information sourcing in an effective manner
• Good with system and proceeses.
• Strong organisational skills, self-motivated, proactive, and able to work under pressure in a fast-paced environment
• Excellent verbal and written communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

Qualifications

• Minimum 1 year experience in similar capacity
• Excellent communication and interpersonal skills with colleagues and guests
• Excellent customer service skills and enjoy creating delightful moments for guests
• Able to thrive in a dynamic and fast paced environment
• Strong analytical and problem-solving skills
• Strong operational leadership with a business mindset
• Read, write and speak English fluently

Roles and Responsibilities:

· Receive queries and requests from phone calls and emails

· Communicate with customers through these channels professionally and within the required service level agreements in a fast-paced environment

· Provide accurate, personalised and anticipatory service with complete resolution

· Take necessary action to provide first call resolution within the required response time

· Ensure customer’s issues are resolved, follow up with customers via call and email where necessary

· Log all details of engagements with customers, accurately and legibly in the system in a timely manner, and to track these cases till closure

· Work as a team to ensure that the contact centre service level is met

· Handle any other administrative functions as assigned by Team Leads / Manager

· To attend briefings/trainings conducted by Team lead / clients or Managers

Requirements:

· Diploma and above (open to Fresh grad)

· Candidate with prior experience in customer service preferred

· Good command of English (written and spoken)

· Highly disciplined and meticulous

· Analytical with good problem-solving skills

· Organised, Self-motivated, Positive attitude and Result-oriented

· IT savvy with good working knowledge of Microsoft Office

· Strong phone and verbal communication skills along with active listening.

· Empathetic and customer-oriented, with a passion for service excellence

· Ability to multitask

You may submit your resume to [email protected] for immediate processing.

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

Constructor is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports, offering solutions for teaching and administration, learning and research.

From infrastructure to applications, Constructor elevates learning experiences, empowers educators, and drives research breakthroughs.

Our headquarter is located in Switzerland. Also we have offices in Germany, Bulgaria, Serbia, Turkey, and Singapore.

Constructor is hiring an Office Coordinator and Receptionist to support office management tasks in our growing Singapore office.

Duties & Responsibilities:

• Provide Front desk reception duties for the office which includes handling all phone calls and managing internal & external customers timely and professionally.
• Receive and greet all visitors in a professional manner
• Booking meeting rooms, ensure that meeting rooms and reception area are tidy and presentable, will all necessary stationery and material (pens, paper, water, etc.)
• Collect and distribute all incoming mail and courier items, handle outgoing mail
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
• Coordinate office cleaning
• Assist in market research to identify the best service providers in terms of costs and service quality for office supplies, couriers, and cleaning services
• Assist in the coordination of ad-hoc company functions/events
• Assist in any ad-hoc duties, projects, and activities as and when required
• Provide administrative support to the team and office administration tasks.
• Receive and archive original contracts, invoices, expense reports
• Prepare access cards for the new hires
• Make sure the local Covid-19 policy is followed in the office
• Other tasks and duties assigned by management

Qualifications & Experience

• Minimum 1-2 years of work experience in office management and receptionist roles
• Able to work independently without much supervision
• Strong organizational and multi-tasking skills
• Pro-active and attention to detail
• Excellent customer service, communication and interpersonal skills
• Proficient in Microsoft Office Suite and comfortable learning new software as required

Why join us

• Office is centrally located at Suntec City Office Tower 3
• Full-time position, 5 working days
• 20 days of Annual Leave
• Good international health insurance coverage
• Be part of a growing international EdTech company

Job Description:

• Handling registration for patients
• Assist in scheduling of appointments
• Answering enquiries and feedback
• Assist doctor / nurses during procedures if required
• Assist in crowd control

Interested candidate, kindly send a copy of your resume to: [email protected]

EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

- 1-year renewable contract

- Mon – Fri; 9am – 6.30pm

- United Square

- Up to $4000 + Performance Bonus

Job Responsibilities:

• Liaise actively with various channels of recruitment, including recruitment agencies, to identify and recruit good candidates.
• Maintain healthy recruitment pipelines by working closely with relevant stake holders.
• Plan, coordinate and conduct effective sales training of new hires for compliance and product related content monthly.
• Participate in regular coaching of existing salesperson to improve sales performance.
• To prepare & ensure accuracy of monthly recruitment reports and other ad-hoc related reports.
• Manage and review all related learning materials are up to date and ensure proper documentation records.
• To support and initiate staff recognition events.

Salary:

• Up to $4000 + Performance Bonus

Working Hours:

• Mon – Fri; 9am – 6.30pm

Period:

• 1 year Contract Renewable

Location:

• United Square

Requirements:

• At least 2 years of broad HR experience with a strong focus in recruitment and talent development in a banking / service-related industry.
• Ability to adapt in a dynamic and fast-paced environment.
• Excellent interpersonal, communication and negotiation skills.
• Bachelor’s degree or diploma.
• Good planning and organization skills.
• A keen understanding of the differences between various roles within organizations.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Service Co-ordinator is responsible for the day to day handling of all the incoming local services, key point of contact for the key customers and arranging worldwide services. Part of a global team providing 24/7 service and key part of frontline team.

1/ Coordination Tasks

• Handling of all incoming service requests and spare parts sales processing
• Reviewing e-mails and prioritising responses taking into account time scales, time differences, shipment of spares, urgency, commitments to customers and outside assistance (Suppliers, Tech Support, Purchasing, Sales and Finance)
• Liaising with ships agents worldwide to arrange the attendance and shipment of parts.
• Responsible for service confirmation, quotations of worldwide services rates to customers including expenses and checking availability of spares.
• Work closely with Service Supervisor/engineers to plan the local services.
• Responsible for agreeing scope of work and charge point with customer. Ensuring the relevant purchase order is received if necessary.
• Check customer financial data and if necessary prepare a pro-forma invoice and payment in advance
• Liaising with Shipping Dept to arrange delivery of spares within given time scales, port location, local limitations etc.
• Responsible for providing feedback/outcome of service to customer and providing solutions for follow-up services.
• Arranging returns for defective and unused parts via RMA process.
• Working with Sales to organize installation projects and informing them of any retrofit opportunities.
• Working together with your team on WIP reduction
• Attending team meetings
• Passing enquires to the relevant depts. i.e. Sales, Spares and Supplier Vendor Forms
• Provide cover during staff shortages
• Prepare costing for final invoicing

2/ Admin Tasks

• Maintain Service e-mail database
• Processing service orders to ensure file is accurate and complete with all relevant documents, so it may be passed to invoicing.
• Provide KPI data
• Preparation of pro-forma invoices where Payment in Advance is required.
• Maintaining the Installation Report Drive.
• Maintaining the service jobs spreadsheet.
• Ensuring ships equipment list is kept up to date and informing Warranty Dept of any changes.
• Any other relevant task to the job

Please be aware that we require satisfactory pre-employment evidence and checks before you can commence employment with us.

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

Working Location: Telok Blangah day care centre

Working hours & Days: 44 hours, 5 Days

Benefit:

• AWS
• Bonus x 2 payout
• Lunch Provided
• Training & Development

Job purpose

• To assist Dementia Clients with their daily routine at centre
• Update Clients' progress weekly in the system
• Medication assistance and administration
• Partipate in MDM and update ICPs promptly
• To provide optimal level of care in accordance to established policies and procedures.
• To assist in activities and programs promoting healthy aging for clients.
• Supervise Nursing Team comprising of Nursing Aides and Healthcare Assistant to ensure
• optimal delivery of required care to the clients.

Duties and responsibilities

• Comply with approved Nursing SOPs.
• Work with multidisciplinary team to analyze and evaluate nursing care plan and ensure care plan is implemented by team.
• Identify symptoms of clients related to illness or decline in functional/cognitive abilities and advocate early attention.
• Mentor and guide, NAs and HCAs in performing their functional duties.
• Administer medications and treatments as prescribed.
• Assist client to manage common age-related conditions such as incontinence and loss of mobility.
• Assist Registered Nurse as when required.
• Other additional operational duties as assigned by Centre Manager.

Qualifications & Skills Required

• Nitec in Nursing
• Registered with SNB
• Experience working in an elderly setting is an advantage
• Compassion, critical thinking, and organizational skills

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

Job Description & Requirements

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:
1) Career advancement
2) 7 days annual leave
3) 7 off days per month
4) Overtime pay
5) Medical subsidies
6) Dental benefits

7) TCM benefits
8) Staff drink
9) Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.