• Diploma in Information Technology or Computer Science or any computer-related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Morning shift duty Once per week, ( 6 am to 2 pm).

Weekend support for system upgrade / cutover is about once every 2 months.

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

We are looking for a Solution and Service Delivery Manager to ensure customer satisfaction and be responsible for the committed time, quality and maximizing service profitability.

Responsibilities

1. Delivers the solution in compliance with customer requirements and organisation’s proposal.

· Supporting pre sales team to perform quotation, schedules and feasibility study.

· Completing and validating the functional specifications with the customer.

· Writing the project management plan and making sure of its right monitoring.

· Managing project risks and related action plans.

· Managing procurement (in sense of hardware, 3rd party or any other sub contracting means).

· Managing changes (impacts and scope evolution requested by the customer or up sell) during the project.

· Reporting internally and externally on project progress and issues (responsible for alerts and escalations).

· Ensures the configuration management and archival of project artefacts.

· Delivering projects to customer in performing all related activities (acceptance…).

· Working with operation team in building the best operational strategy (monitoring, reporting, security, High Availability, performance, etc.).

· Coordinating the implementation of the content of the Operational Requirements Specification (ORS) document

· Ensuring handover to the support team or specific internal/external interface

· Providing feedback to the Product and Deployment teams with information from the field in orderto improve Solution and Services offer.

· Ensuring practices related to the project are in line with the organisation ethics and values.

2. Manages the Services Delivery project (Service Management)

· To manage the transition from project to production (handover)

Ø To attend important project milestone reviews to understand project scope and clarify the deliverables status, providing the view of operations/support and final acceptance of the transfer.

Ø To provide Operational Requirement and Specification (ORS) to the delivery team.

Ø To review the contract (Service Level Agreement), Functional Requirement and Specification (FRS).

Ø To ensure that the operation team is ready to deliver the service by go-to-production.

· To prepare and perform operational kick-off meetings with external stakeholders.

· To be responsible of the Service Level Agreement (SLA) delivery to the customer.

Ø To ensure the compliance of the SLA and to provide this visibility to the customer.

Ø To work with Operation engineer and Operation expert to deliver the service defined in SLA.

Ø To monitor that the control service deliverables (report, customer communication, platform change …) are aligned with the production processes and market expected quality level.

· To plan and coordinate preventive maintenance actions regularly (complying with contract or Key Performance Indicator (KPI)) with internal and external stakeholders in order to ensure that the solution is always up, running, and in good conditions.

· To analyze the current traffic; follow up action Implementation.

· To Lead Operation engineer / Operation expert to match customer expectations.

· To make monthly report/meetings, manage escalations, perform action plan follow up.

· To coordinate when needed all actions on customer platform (change management, project set up, campaign, etc.

· To support the operation team on communication with customers.

· To give feedback on backlog and forecast to customer service and finance.

· Continuously improve the quality of operation.

· Making sure the team, keeps the customer database up to date

3. Drives the project by ensuring customer satisfaction, committed time and quality, project profitability

· To be the main interface and escalation entry point with customers for day-to-day relationship.

· Growing long-term relationships with customers by continually seeking to increase customer satisfaction and deepen client relationships.

· Anticipating clients needs and proposing alternative delivery solutions or business solution in cooperation with sales team.

· Deal with change request from customer in cooperation with sales team. Managing and documenting any change request, help sales to ensure the customer perceive the value of the CR (up-sell).

· Applying the quality processes and using project management tools deployed in Services departments, in particular

Ø Tracking closely the time and costs spent on the project and the Estimate to Completion (ETC)

Ø Managing billing milestones within project work breakdown structure (WBS)

Ø Managing revenue recognition tasks and milestones within project work breakdown structure (WBS)

Ø Freezing the budget on a monthly basis.

· Determining ways to reduce costs without sacrificing customer satisfaction.

· Maintaining satisfaction within assigned project team and workload balancing

Key Skills and Experience

· Bachelor/Master degree in Computer Science/Engineering.

· ≥ 3 years as Project Manager/Service Delivery Manager on customer facing cloud-based/en-premises solution project.

· Fluent oral and written skills in both English and Japanese.

• Native Japanese
• Fluent English
• Good translation skills from English to Japanese and vice versa

· Excellent customer relationship management / communication.

· Experience of the operation of hosted solution (ASP service) with SLA.

· Experience in incident management and change management.

· Expertise in people management and leadership.

· Strong organizational skills.

· Ability to manage and prioritize tasks efficiently.

· Solid resource planning and problem-solving skills.

· Readiness to demonstrate a proactive attitude.

· Experience to work with the multi-national and multi-site environments.

· Experience of translation on daily basis.

· Strong teamwork skills and attention to detail.

· The following are good to have but not mandatory:

• Working experience with Japanese Mobile Network Operators (MNO).
• PMP / ITIL certification.
• Technical knowledge on solution business (e.g. network, high availability, Cloud (AWS, GCP), etc).
• Technical knowledge on mobile phone applications.
• Technical knowledge on SIM card.
• Crisis and Risk management

Key responsibilities

• Provide administrative support to the sales managers
• Prepare proposals and contracts on behalf of managers to clients
• Assist in daily pick-up reports, weekly forecast and monthly presentation reports.
• Monitor the input of revenue for all events in system
• Communicate events related information to the other departments
• Attends all pre-conference meetings, as required, and assist in the preparation of post-conference reports

Ideal requirements

• 1-3 years’ of working experience in a similar capacity, preferably within the hospitality industry
• Diploma/Degree in Business, Hotel Management or equivalent.
• Good organizational skills, ability to prioritize workload and handle pressure.
• Strong interpersonal and communication skills.

• Construction Industry MNC
• Working Location: Senoko Drive / Customer Site
• Working Hours: Mon - Fri, 9am - 6pm | Sat, 9am - 1pm
• Salary Package: Basic $ 2,500 - $ 4,500 + Bonus
• Experience in BMS / Security System / ELV System

Job Responsibilities:

• To perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site.
• Perform troubleshooting & repairing works on equipment or system.
• To carry out Addition & Alteration works.

Job Requirements:

• ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

About the job

We are seeking a dynamic and detail-oriented individual to join our team as a Junior Sales Support. In this role, you will play a crucial part in supporting the sales team by handling billing, activation processes, and providing administrative assistance. The ideal candidate should be organized, possess excellent communication skills, and thrive in a fast-paced environment.

Responsibilities

Administrative/Sales Support:

· Assist the sales team with administrative tasks, including data entry, document preparation, and file management

· Maintain organized and up-to-date records of the pricing book, customer information, and sales transactions

· Handle administrative duties for the company's executives and management teams

· Work closely with the sales team to provide necessary support for ongoing projects and sales initiatives

Customer Interaction:

· Communicate with customers to obtain supporting documentation, such as monthly PO requests, for completing billing and invoicing

· Collaborate with the sales team as needed to address customer requests and ensure customer satisfaction

· Support any activation-related requests, including close collaboration with various vendors

Billing and Invoicing:

· Generate and process accurate and timely invoices for clients

· Collaborate with the team to address any billing discrepancies or inquiries from clients

Qualifications:

· Fresh graduates or 1-2 years of working experience in a related field is a plus

· Strong organizational and multitasking skills

· Excellent communication skills, both written and verbal

· Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

· Ability to work independently and collaboratively in a team environment

Requirements:

· Singaporeans or PRs only

· Full-time commitment required

If you are a motivated individual with a passion for supporting sales initiatives and ensuring smooth billing processes, we encourage you to apply for this exciting opportunity. To apply online, please click the Apply button. Alternatively, please email your resume to [email protected].

• Monday - Friday (8am - 530pm)
• $1800 - $2200
• Location: Tanjong Penjuru

Job Requirements

• With relevant administrative support experience - Operation support / sales coordinator
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage

Job Responsibilities

• To perform data entry of all inventory-related transactions into SAP. (ISSUE / RECEIPT / GOOD RECEIPT / RMRS / PICK & PACK)
• To verify all data entry accuracy and document are relevant before submit to account.
• To issue manual PO for Operation Purchases
• To prepare CN/DN application for approval and summit it to AC Dept for billing.
• Generate weekly report
• Generate Operation Monthly Report
• To coordinate stock take / stock check for warehouse & 3PL customer
• To provide administration support to operations department on staff matters, record and report to HOD (Such as Leave/ Overtime/ Medical Claim / HP Allowance Claim)
• To provide administration support to operations department.
• Backup for warehouse coordinator on admin job
• Other Ad hoc Duties assigned
• To support and implement ISO 9001 and ISO 14001 procedures and initiatives

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

1. Customer Relationship Management: Develop and maintain strong, positive relationships with customers, acting as the main point of contact.
   Regularly engage with customers to understand their goals, challenges, and expectations.
   Proactively address customer concerns and provide timely resolutions.
   
2. Onboarding and Training: Guide customers through the onboarding process, ensuring a smooth and successful implementation of products or services.
   Provide training and resources to help customers fully utilize and maximize the value of the product or service.
   
3. Account Health Monitoring: Monitor key performance indicators and usage metrics to assess the health of customer accounts.
   Identify potential issues or opportunities for improvement and take proactive measures.
   
4. Customer Advocacy: Identify satisfied customers and turn them into advocates for the company.
   Encourage the participation of customers in testimonials, case studies, and other promotional activities.
   
5. Renewals and Upsells: Collaborate with the sales team to ensure successful contract renewals.
   Identify opportunities for upselling additional products or services based on customer needs.
   
6. Feedback Collection: Gather feedback from customers on their experiences and relay insights to the product development and marketing teams.
   Work closely with internal teams to prioritize and address customer feedback.
   
7. Data Analysis: Utilize customer data and analytics to identify trends, track customer behavior, and measure the impact of customer success initiatives.
   
8. Customer Success Planning: Develop and implement strategic customer success plans aligned with customer goals and business objectives.
   Collaborate with cross-functional teams to ensure the successful execution of customer success plans.
   
9. Continuous Improvement: Stay updated on industry trends and best practices in customer success.
   Continuously identify and implement improvements to enhance the overall customer experience.
   

- Permanent

- Monday to Friday, 8.30am to 6pm

- Woodlands

- Up to $2800 (depending on experience)

Responsibilities:

• Transporting of goods island wide in a timely manner
• Ensure goods that are delivered tallies with the orders placed by customers
• Any other duties as assigned

Period:

• ​Permanent

Location:

• Woodlands

Working hours:

• Mon-Fri: 8.30am-6.15pm

Salary:

• $2800 (depending on experience)

Requirements:

• Minimum “N” Level Holders
• At least 1 or 2 years of work experience in warehouse environment
• Experience in manual handling of products
• Possess Class 4 Driving Licence
• Delivery drivers are not allowed to drive back the vehicles.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description

• Support company distribution network.
• Follow up resellers inquiries.
• Fulfill resellers order requirement.
• Communicate and arrange with logistic department.
• Update new products info to regular customers.
• Support company's exhibition and roadshow.
• Support checking shipment details and Qty.
• Monitor stock level.

Requirememt

• Min. 1 year sales support experience.
• Know how to communicate properly with people.
• basic knowledge of Microsoft Office software.
• Good work attitude and glad to learn new product.
• Able to work over time for busy period (e.g like new product launch period and exhibition period)

Reporting to the Nurse Manager (Home Care), you are responsible for delivering patient-centric and compassionate care according to Home Care patients’ needs and conditions, in compliance with organisational standards, statutory requirements and stakeholders’ expectations. You are also involved in orientation, teaching and supervising of new/junior staff, working toward the goal of an effective and knowledgeable nursing team.

Responsibilities:

• Ensure the nursing care services rendered are safe, competent and individualised. Uphold nursing standards in documentation, treatment, patient monitoring and infection control.
• Manage complex patient care and demonstrate clinical skills, knowledge and critical thinking in the care delivered to patients.
• Monitor, reassess and evaluate the patient’s condition, implement a plan of care for the patient and support family members to cope with the patients' advanced disease.
• Coordinate the care of patients through an advising physician, provide direct patient care, evaluate the patients’ conditions, and serve as the liaison between families and physicians.
• Communicate and build rapport with patients and their families or caregivers. Assess the home needs in terms of training and requisition of equipment and aids to facilitate patient’s living.
• Allocate equipment as necessary to assure adequacy of resources to meet care requirements.
• Follow up to ensure continuity of patient care and treatment plans.
• Perform nursing care such as medication administration and wound dressing as required.
• Maintain proper documentation of patient’s condition and accurate collation of data (record of referral/enquiry/attendances).
• Facilitate and participate in Multidisciplinary Team meetings. Cooperate with other teams to provide smooth delivery of patient care and services.
• Keep active measures to ensure the safety of patients.
• Observe organisation and legal requirements regarding storage and control of drugs and medical supplies.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Observe the proper use/care of the equipment and economical use of consumables and supplies.
• Handle public enquiries in an appropriate and professional manner.
• Adhere to established policies and procedures of AH. Enforce compliance with the Singapore Nursing Board's Standards of Practice for Nurses and Midwives and the Code of Ethics and Professional Conduct.
• Undertake to keep oneself well informed of the updated industry guidelines and develops new skills that are necessary for the role.
• Maintain high standards of housekeeping and workplace organisation at all times.

Requirements:

• At least a Diploma in Nursing from the local Polytechnic and registered with Singapore Nursing Board. Post-registration experience in a hospital or hospice setting is preferred.
• Working knowledge in IT and systems.
• Passion to serve and provide excellent customer service to various stakeholders.
• Meticulous and accurate.
• Good interpersonal and communication skills.
• Willing to contribute as an effective team player.
• Able to perform under pressure.

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

A bit about us

We’re a world-leading smart mobility SaaS tech company with over 1.8 million active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior Systems Support Officer who will empower us to provide the best-in-class technical support to our external customers and internal users of our software platform

You want to

● Give customers and internal users an excellent and stress-free experience while reaching out to support

● Assist users with configuring their applications to get it working exactly as they want

● Diagnose and find root causes to issues raised by customers and end users

● Log, track and manage support tickets using a ticketing system

● Build a knowledge base for problem diagnosis and resolution

● Setup processes and infrastructure to help increase efficiencies and reduce turn around times on support tickets

● Mentor and guide junior members of the team

● Work closely with 1st level support, the development and the quality assurance team to swiftly resolve issues as well as improve product quality and stability

You have

● More than 5 years of experience working in a technical support team

● Good experience in analysing application application logs

● Comfortable writing SQL queries to help diagnose issue

● Familiarity with Javascript / PHP / .Net / Python or similar programming languages

● Familiarity with command line for Linux

● A “never give up” attitude while trying to find the root cause of issues

● Take pride in solving issues quickly and contributing towards the improvement of product quality and stability

● An ability to understand issues faced by the user and have a thought process that is geared towards problem-solving

● Excellent verbal and written communication skills

• Willing to be on call over the weekends / holidays in a rostered setup.

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

2 TIMES YEARLY BOUNS ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Enterprise Platforms Division, User Service Centre:

The Tech Support/ Admin will be part of the Information Technology Department team responsible for driving the transformation initiatives in end user computing environment, covering service, performance, quality and budget forecasting

Job Responsibilities:

Service Desk Management & Operations Support

• To support the organisation’s digital transformation.
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take accountability for service delivery performance, meeting customer expectations, create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

Requirements

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services, customer-facing skills
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership with good interpersonal and communication skills to be able to work independently as well as in a team
• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

About the role:

We are currently seeking a highly motivated individual in a renewable 1-year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

About the role

The Senior Executive/ Assistant Manager reports directly to the Senior Manager of CCE. The incumbent will assist the Senior Manager in administering managing certification conversion programme, including retention. CCE will be increasingly rolling out events to deepen the engagement of the certified community and this incumbent will manage and execute CCE’s events. The incumbent will need to ensure that department milestones/goals are met, adhere to approved budgets, and perform in line with the strategic plan, developmental plan and operational plan objectives of the organisation.

The scope of your role will cover:

(1) Certification Conversion and Operations

• Work with Marketing & Outreach department to co-develop monthly campaigns to drive leads for retention (recertification and upgrades)
• Plan series of outreach to the certified community to drive effective awareness and build a steady stream of monthly applications for retention
• Plan and execute monthly physical clinics to nudge conversion and prepare customers for assessment
• Provide regular conversion & assignments updates to the team and HoD
• Conduct document review of applications and follow up on missing documents
• Plan and conduct Onboarding Programs for newly certified HR professionals
• Work closely with other departments such as Assessment & Insights, Finance, M&O, CPD to ensure seamless execution of duties
• Manage Hotmail via Freshdesk and also ensure timely resolution of tickets

(2) Engagement and progression of certified community

• Plan, organize and execute a variety of events such as monthly Recertification & Upgrade clinics, Quarterly Recognition Day, outreach events, workshops, etc to engage the certified community
• Execute monthly sessions with certified IHRP-CA and IHRP-CP to share on progression journey
• Collaborate with M&O team to ensure effective promotion of events
• Coordinate with external vendors and service providers to secure necessary resources for successful event execution
• Constantly innovate and create new ideas to enhance value propositions to the certified community

(3) Others

• Support in managing the operations of IHRP-On-site and Remote assessments
• Support in managing the preparation for On-Site and Remote Assessment, such as
• sending Information pack to candidates, prepare and upload Attendance List to Assessment Systems, etc.
• Assist CCE team in creation and submission of procurement related documents in Tenderboard for HoD approval
• Support HOD in other duties and assignments when required

Requirements

• Experience in event management is an added advantage
• Fresh graduates are welcomed to apply
• Team player with high level of integrity, dependability, and strong sense of urgency
• Ability to multi-task while demonstrating attention to detail, prioritize, and manage time effectively
• Able to work under pressure and in a fast-paced environment
• Proficient in Microsoft Office, such as Excel (vlookup, pivot table)

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Special Transition & Engagement Programme (STEP) aims to outreach, plan and coordinate/implement engagement activities for young adults with disabilities, to provide opportunities to remain socially engaged and retain independent living skills after graduating from SPED schools.

The Programme Executive plays a key role in the design and implementation of STEP activities, and ensures that the programme complies with the funding requirements.

Effective Programme Implementation & Administration

1. Plan and deliver diverse activities, providing positive experiences and interactions for clients
2. Support Programme Lead/Manager with management of programme risk, quality and compliance
3. Demonstrate full awareness of work health and safety issues and procedures, including being familiar with emergency procedures and being ready to implement them if necessary

Operational Efficiency and Resource Management

1. Implement operational strategies to ensure efficient delivery of services
2. Support Programme Lead/Manager with coordination of the planning and deployment of resources in support of the programme and operations
3. Monitor programme expenses to ensure operations are within allocated budgets

Reporting and Communications

1. Preparing statistics and provide relevant reports as requested
2. Analyse the collated data and propose recommendations when required
3. Ensure timely submissions of reports to Funders, i.e. SGE

Job Holder Requirements

• Degree/Diploma holder within related field
• Minimum 3 years of related working experience, preferably in a similar setting.
• At least 2 years experience working with individual with disabilities
• Prior experience in project/event coordination or management will be an asset

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

2 TIMES YEARLY BOUNS ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

· Proven English proficiency with a minimum score of 700 (TOEIC) or 550 (TOEFL) or 6.0 (IELTS)

(Only shortlisted applicants will be contacted for an interview)

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

Events & Marketing Executive

Roles & Responsibilities

Job Details:

• Salary: $3000-$4000 + AWS
• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Monday to Friday: 9am - 6pm

Job Descriptions:

• Support in major sales Promotion campaign planning & implementation, involving collaterals, website, online assets, offline events & roadshow locally.
• Coordinate all roadshows, events and tradeshows activities between Product Marketing and Sales Team
• Ensure set up/tear down of roadshow / events
• Venue sourcing and selection for roadshow and events
• Negotiation for space between Retailers, Landlord and so forth
• Own and organise meetings with Product Marketing and Sales to share marketing campaign plans & review campaign plans for PDCA.
• A&P forecast submission & track forecast accuracy of A&P spend.
• Manage & coordinate structure warehouse incoming/outgoing movement with vendor & sales / marketing team
• Design of advertisement including Brochure/Flyers/Banner etc
• Support in administrative matters to ensure activities are run smoothly

Requirements:

• Minimum 2 to 3 years of relevant work experience in Marketing Communications, Advertising & Promotions environment or similar capacity
• Prior experience in advertising agencies will be an added advantage.
• Good understanding of advertising, digital, production and media concepts.
• Creative and innovative with an excellent visual sense.
• Proficient in Microsoft Office, especially Excel.
• Ability to work within deadlines and comfortable to work in fast-paced environment.
• Great interpersonal, communication, and people skills
• A great team player
• Assist in increasing clients’ revenue and brand awareness
• Plan and implement activities (campaigns & road shows, etc)

*Salesforce Commerce Cloud experience needed

1. Quality Assurance:

• Conduct meticulous QA testing for new ecommerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.

2. Solution Support & Integration:

• Provide invaluable support for the integration of Digital and Ecommerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in Ecommerce.

3. Communication Management:

• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.

4. Operational Support:

• Support the daily operations of Digital and Ecommerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4549>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Responsibilities:

• Supervisory role overseeing redressing/repackaging operations
• Receiving of Pre-Notification List
• Receiving of goods for redressing and repackaging
• Plan work schedule and overtime if required
• Prepare Production Batch Records, print Labels,
• Ensure compliance of redressing/repackaging processes to SOP/WI, Labelling instructions and other GxP requirements
• Ensure that document control of related documents are maintained timely and effectively
• Liaise with customer on work instructions/Labelling Instructions and deviation reports
• Carrying out CAPA report recommendations
• Assist in verifying and releasing of finished goods after completion of the secondary redressing
• To provide reports whenever required in relation to the above.
• To manage and enforce security within the VAS facilities including monitoring the technical cleaning schedule, aircon servicing and review the access authorisation into the VAS facility.
• To take on other appropriate assignments from time to time under the direction of the company.

Period:

• Permanent

Location:

• Pioneer

Working Hours:

• Mon to Fri: 8am to 5.30pm

Salary:

• up to $4000

Requirements:

• Bachelor’s degree with at least 3 years of working experience.
• Experience in managing secondary assembly activities is preferred.
• Experience in GDP and GMP environment
• Familiar with Windows, MS Office (Word, Excel, PowerPoint, Project, Access), Adobe Writer/Professional is preferred

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg