Sales Manager, Proactive

Summary of Responsibilities:

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
• Achieve performance goals set based on assigned portfolio.
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
• Maximizing the use of resources to penetrate new accounts to achieve new business goals
• Weekly update of sales activities and other sales reports as needed
• Develop ongoing relationships with the clients to ensure business continuity
• Involvement in sales related projects and activities as assigned
• Understanding of Job Descriptions, Goals, SOP of Sales Department
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
• Maintain close and open communication with other departments
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary

At the heart of Visa’s strategy is looking for new avenues of driving growth at a pace that ensures market leadership and achievement of our business objectives. We have amended our organizational design to align with the key pillars of our strategy more closely by setting up the Commercial and Money Movement team (CMS). This team is responsible for managing payment flows/solutions across i) commercial spend (Visa Commercial Solutions), ii) global money movement flows (Visa Direct and Visa Cross Border Solutions), and iii) government/public sector undertakings (Visa Government Solutions).

What a Visa AP CMS Business Planning and Operations (BPO) Manager does at Visa

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP with regards to strategic and operational activities to accelerate the growth across CMS entities. This includes, and is not limited to, sales enablement, defining and supporting execution of strategic initiatives and Go-to-Market, managing targets, performance and revenue realisation, and providing executive communication. In this role you will work closely with a wide range of stakeholders in markets, in hub and globally, within CMS and with broader Visa (e.g., sales, HR, finance, marketing, communication, client services, MSA, VCA).

Why this is important to Visa

Your role will support team’s effort on defining, implementing and ensuring successful execution of the strategy to achieve long-term ambition across CMS entities.

Projects you will be a part of:

• Business Performance Management: Assist in refining the business performance management process, monitor business performance (e.g., KPIs dashboard across CMS entities, scorecards, OKR, AANR, pipeline) and support preparation of materials for Visa’s Global and AP senior leadership (e.g., weekly and monthly updates, Quarterly Business Reviews)
• Revenue Realisation Monitoring: Track and evaluate the implementation and revenue realisation of new deals in close collaboration with CMS core and support teams (e.g., Client Services) in market and in hub
• Sales Enablement: Support development and execution of CMS clients segmentation and treatment model, CMS training programs and pitch materials, in partnership with CMS and cross-functional teams (Client Services, Sales, Marketing, Communication)
• Strategic Projects: Help develop strategic initiatives and projects across the region, e.g., opportunity sizing and prioritization, go-to-market definition, multi-year and annual planning, competitive intelligence, inorganic growth opportunities across CMS businesses, thought leadership, etc.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Responsibilities:

• Good experience Network monitoring, remote administration, configuration, trouble shooting, setup, deployment, IP Schema, IP Protocol, Knowledge/experience of routers, switches, firewalls.
• Installation and deployment of network devices, network backup, IP allocation, VLAN creation, WANS/LAN management, VPN/MPLS management, Network architecture/design knowledge.
• Have good knowledge and able to demonstrate working experience to independently configure routing protocols, VRF, Tunneling, IPSEC encryption features and requirement.
• Authentication, authorization, encryption mechanisms (LDAP, RADIUS, TACACS+, PKI, SSL, SSH).
• Sound knowledge in technologies like MPLS, routing, TCP/IP networking and switching.
• Knowledge in network optimization, design and common topology
• Knowledge in Software Defined WAN is a plus and preferred
• Knowledge in Virtualization, Public Cloud (such as AWS, Azure etc.) is a plus and preferred

Requirements:

• Graduated with a Diploma/ Bachelors degree in Computer Sciences or IT-related education.
• Have at least 3 years of working experience in maintaining and setup networks (i.e. Cisco Routers, switches, load balancers, VPN gateways, access servers etc.).
• Have at least CCNP certification
• Have prior experience in providing remote support for other countries.
• Have working knowledge with Encryption Technologies/Virtual Private Networks (SSL VPN, B2B VPN and site to site VPN).
• Excellent interpersonal skills, must be able to work effectively in a team environment.

Job ID: L68W9W5W

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Business Development Manager

(Employee Benefits)

Who are we?

Expat Insurance is a part of the DIOT-Siaci Group, a leading French International company operating in 170 countries around the globe. Established in Singapore since 2009, Expat Insurance is a Broker setup specializes in advising and providing individual and corporate insurance solutions to the Singaporean market across medical, general, and personal lines.

We are a trusted insurance advisor and an award-winning broker, employing 38 local and expat staff we have grown steadily over the years and will continue to do so in 2023 and beyond. We may not be the biggest, but base on our client's reviews, and the recognition we have received, we are definitely one of the best brokers in Singapore

About the Role

Expat Insurance is a respected provider of employee benefits to both local Singaporean employers and foreign companies who have located their operations here in Singapore.

Main responsibility includes acquisition of new business growing the Employee Benefits portfolio. As part of our Employee Benefits team, your responsibility will be to develop and acquire new clients providing the right solution for their employee benefits insurance program.

Key Areas of Responsibility & Focus

· New client acquisition / Business Development

· Provide needs analysis and insurance advice

· Match the client’s needs with required insurance products

· Disseminate product information to clients in a clear, informative and helpful manner sourcing for quotation

· Preparation and Presentation of quotes to prospects, converting them to Clients

· Self-drive your performance and reach your annual New Business targets

· Follow internal processes and report activities through our tracking system.

· Maintain knowledge of market and competitors’ activities and plans.

About You

· You are an ambitious person who is keen to jump in and commit to a new challenge in a growing company.

· You understand and have worked in the insurance industry, preferably in Employee Benefits / Corporate Solutions.

· You have a significant experience in Business Development (>5 years).

· You have terrific Presentation & Communication skills and listen well.

· You are good at planning ahead as well as being hands-on.

· You can plan and manage a tender process.

· You are goal oriented and feel excited working with targets and KPIs.

· You work well in a collaborative team environment.

· You can prioritize work, remain calm under pressure and you are confident with using initiatives.

Experience in the following areas would be a bonus:

· You are currently working in Employee Benefits, at either a Broker or Insurance company.

· Minimum 3 years' experience in a client acquisition or business development role.

· Experience in Insurance or Financial industry.

· Experience in Medical Insurance.

· French as either your first or second language will have an added advantage.

Benefits

· A competitive market salary

· An industry leading staff medical plan

· Agile and flexible working conditions

· Competitive commission scheme

Statutory Board seeking for Executive / Assistant Manager (Events), 1 Year Contract, Up $4.5K

Working Location: Alexandra Road

Working Hours: (Monday – Thursday): 8.30AM – 6.00PM, Fridays: 8.30AM – 5.30PM

Responsibilities:

• Support the full production cycle of SIEW (Singapore International Relations Week) including preparations for the theme launch, speakers invite, registration launch, speakers and sponsors management, supporting organization's liaison, logistical/ administrative work as well as other operational support.

Requirements:

• Recognized Diploma / Degree in any discipline, with at least 1 year of relevant experience
• Highly adaptable, versatile and able to multi-task in a dynamic and changing environment
• Sharp and analytical mind with initiative and drive
• Ability to work independently with minimal supervision, and a good team player
• Good communication and interpersonal skills to interact with a range of stakeholders

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above, preferably in Business, Accounting, Banking and Finance, Economics or other related disciplines
• At least 5 years of relevant experience as relationship manager

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Assistant Audit Manager / Audit Manager (External Audit)\

Working day : 5 days

Working hour : 9am -6pm

Address : ISCA Building , Raffles Place

Salary : $6500- $7500

Job Responsibilities:

• Assist Partners/Managers in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Company

Our client is a leading trading and industrial plant business with more than a century of proven excellence. They are currently looking to hire a dynamic Senior Accounting Manager.

The Role

In this role you will be reporting to the Managing Director while leading a team of accountants. You will play a critical role of managing the full spectrum of finance/accounting matters, including financial and management reporting, taxation, budgeting, forecast and monthly/quarterly/yearly accounts closing while liaising with external auditors and professional advisors on related matters.

In addition, you will be responsible for the accounting processes, asset management and financial systems of the group. As well as ensure compliance with accounting standards, taxation regulations and corporate financial policies and good corporate governance.

Your Profile

As a qualified candidate, you will possess a degree in Accountancy or ACCA with the follow related experiences:

• Strong knowledge of group financial reporting and consolidation experience, ideally with corporate tax computation and management reporting.
• Good experience with SAP and Microsoft Excel skill (Pivot Tables and VLOOKUP)
• Highly experienced with complex consolidation experience in companies with 5 or more entities regionally.
• Familiar in working with various currencies.
• Excellent communication and interpersonal skills

Apply Today

Please send your resume, in WORD format only and quote reference number NJ12263668, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Naveen Jude EA Registration No: R1880076

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

JOB PURPOSE

• To acquire, develop and service long-term relationships with high net worth clients.
• To work collaboratively with internal specialists to provide investment & wealth solutions to meet client needs.

KEY RESPONSIBILITIES

• Generates target market prospects through a number of innovative and sustainable channels
• Converts target market prospects into clients
• Cross-sell products & services to existing clients
• Acquires net new assets to achieve targeted AUM
• Generates revenue to meet agreed upon goals
• Seeks referrals from existing clients.
• Develops and maintains good relationships with clients.
• Achieves returns on clients portfolio according to their needs and expectations.
• Effectively interacts with network and available internal resources to provide solutions to meet client needs.
• Continuously develops own product knowledge.
• Delivers, monitors and reviews solutions to clients based on clients investment profile
• Complies with regulations, policies and guidelines
• Highlights, mitigates and protects the bank against credit, legal, reputation and other risks
• Minimize errors in transaction execution and service delivery
• Review and respond to AML transaction monitoring queries on transactions highlighted
• Conduct periodic and timely reviews of clients accounts
• Attend mandatory compliance and other trainings.
• Alert team lead, market head and compliance of any suspicious transactions.

KEY MEASURABLES

• Client satisfaction and loyalty
• Client portfolio performance
• Net new assets
• Revenue
• Return on assets
• Quality and sustainability of AUM and revenue
• Diversity of productengagement
• Positive/Negative feedbacks from all stakeholders
• Referrals from existing clients
• Conversion ratio from prospects to clients
• Operation loss, compliance & breaches
• Housekeeping, including quality and timeliness of requisite documentations
• Client attrition

KEY COMPETENCIES

• Degree from a reputed university
• Marketing experience in Private Banking industry
• Key stakeholders are mostly Mandarin speaking hence proficiency in Mandarin is essential
• Knowledge and hands-on experience in private banking business, including customer segments and products.
• Appropriate qualifications to advise/sell investment and other products.
• Excellent communication and negotiation skills with the ability to influence outcomes
• Delivering results and meeting customer’s needs
• Entrepreneurial and commercial thinking
• Persuasiveness & ability to influence
• Adapting and responding to change

Statutory Board Seeking for Assistant Manager (Office Administration)

Location: Near Bugis MRT

Duration: 1 Year Contract

Working Hours: 8.30am to 6pm, Monday to Friday

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organized and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support my client's efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Service Reliability Senior Administrator - Riot Operations Center

The Riot Operations Center (ROC) manages the 24x7 monitoring and response components of Riot's player-facing services. We are the first line of defense when things go wrong with any of our live services. We leverage technical familiarity with best-practice processes to rapidly remediate incidents. The team helps to create and mentor other Riot teams on best practice in alerting, monitoring, and operational processes.

As a Service Reliability Senior Administrator, you will work closely with the Live Operations team and Riot globally to establish and maintain a high-performing and highly available game service for players. You will monitor and support all aspects of LIVE production environments, development environments, and general system needs. Your technical skills and grasp of system integration will help you diagnose and communicate potential issues to Rioters and the community, improving the quality of the player experience. You will be a craft expert in operational and triaging skills. You can also be involved in projects which help contribute to improving overall service quality in the incident management and observability problem spaces.

Responsibilities:

• Triage and investigation of live incidents
• Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience
• Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting, runbook steps, processes or tools
• Runbook execution and maintenance to keep documentation up to date
• Onboarding new team members
• Provide support, coordination during major launches, events and release deployments
• Contribute to project work with some guidance to develop automation scripts, utilities and new processes to continuously improve the incident management process
• Document details of incident response as needed to identify problems and improve overall incident management/response
• Participate in post-incident RCA meetings as required

Required Qualifications:

• Computer Science/IT Systems/Information Technology diploma or equivalent
• 2+ years of Service Reliability Administration or equivalent role (System Analyst, System Administrator/Engineer, Live Operations, Network Administrator, NOC Engineer etc)
• Experience with incident management and have good understanding of ITIL processes
• Familiarity with the core concepts of operating systems, networking, SDLC and Agile methodologies
• Good troubleshooting skills with triaging incidents in a high-capacity, high-availability and highly distributed environment
• Experience with the following tools/platforms:
  • Monitoring solutions eg: Datadog, NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Desired Qualifications:

• Computer Science/IT Systems/Information Technology degree or equivalent
• Understand relational databases like MySQL, CI/CD pipelines, especially Jenkins
• Experience working on deployments in a live environment is a plus
• Experience working in container-based ecosystems like docker and with a container scheduler like Kubernetes, Amazon EKS/ECS or GKE
• AWS Cloud Services experience/certification/training or equivalent, Linux+ and Network+, or equivalents
• Experience building automation scripts/utilities/jobs using either Python, Powershell, JavaScript or Bash
• Familiarity with Site Reliability Engineering (SRE) principles and best practices

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

ByteDance Networking brings together innovative ideas and technologies from network architecture, intent-based networking, network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps in the world, such as Douyin and TikTok, which serve hundreds of millions of users around the globe.

ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experience in data center networking at massive scale.

Responsibilities:

1. Responsible for the entire lifecycle of data center network products such as defining product roadmap and feature prioritisation, etc;

2. Familiarity with data center network construction and operation scenarios, gathering needs, and transforming them into requirements and new features;

3. Ability to break down complex problems to make quick and thoughtful decisions;

4. Strong interest in analysing industrial trends, market-leading product solutions and competitors;

5. Manage the entire product line lifecycle, from strategic planning to tactical activities.

6. Support product positioning and customer demand, and guide product development from conception to launch.

7. Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

8. Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

9. Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's degree or above, in fields related to computer science, communication engineering, network engineering, or other relevant majors;

- At least 3 or more working years of experiences;

- Have a good understanding of data center networks, have a certain understanding of cloud console product, network management systems, etc;

- Have relevant work experience as a product manager;

- Have strong capability in both collaboration and project management;

- Ability to demonstrate strong verbal and written communication abilities;

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description & Requirements

The successful candidate will work in a business tax team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients. Responsibilities will include managing the team on preparing tax computations, filing tax returns and assistance in dispute resolution.

Qualifications and Education Requirements:

• You should have at least 6 years of corporate tax experience preferably with an international accounting firm.
• Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an added advantage.
• Strong written and verbal communication skills.
• Has an analytical mind and meticulous.
• Ability to work under tight deadlines.

Service Delivery Manager

We are seeking an experienced Service Delivery Manager with over 10 years of relevant experience and a strong background in ITIL (Information Technology Infrastructure Library) practices. The successful candidate will be responsible for ensuring the efficient and effective delivery of IT services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

Key Responsibilities:

• Service Delivery: Lead and oversee the delivery of IT services, ensuring they meet agreed-upon service level agreements (SLAs) and KPIs.
• Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, acting as the main point of contact for service-related matters.
• ITIL Implementation: Apply ITIL best practices to establish and maintain effective IT service management processes, including incident management, problem management, change management, and service level management.
• Team Leadership: Manage and mentor a team of service delivery professionals, providing guidance, coaching, and performance feedback.
• Continuous Improvement: Identify opportunities for process improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness.
• Escalation Management: Handle and resolve escalated service issues and incidents, ensuring timely and effective resolutions.
• Resource Management: Efficiently allocate resources, both human and technological, to meet service delivery demands while staying within budgetary constraints.
• Performance Monitoring: Monitor and analyze service performance metrics, proactively identifying areas for improvement and taking corrective actions as needed.
• Quality Assurance: Implement quality control measures to maintain high standards of service delivery and customer satisfaction.
• Vendor Management: Manage relationships with external vendors and service providers to ensure they meet contractual obligations and provide high-quality services.
• Risk Management: Identify and mitigate risks related to service delivery and develop contingency plans to ensure business continuity.
• Reporting: Generate regular reports on service delivery performance, customer feedback, and key metrics to present to senior management.

Qualifications:

• Bachelor's degree in a related field (e.g., Business Administration, Information Technology).
• ITIL certification is required.
• Minimum of 10 years of experience in service delivery management, with a focus on IT services.
• Strong leadership skills with the ability to lead and motivate cross-functional teams.
• Exceptional communication and interpersonal skills, with a customer-centric approach.
• Proven experience in process optimization and continuous improvement.
• Knowledge of industry best practices and emerging trends in IT service delivery.
• Ability to work under pressure and adapt to changing priorities.
• Project management experience is a plus.

Company Reg No.: 201131609D | License No.: 11C4684 | Bindu Suryaprakash

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Client Service Specialist

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

· Develop and foster strong relationship with key account.

· Serve as the key liaison person between client and internal departments on request and issue resolution.

· Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

· Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

· Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

· Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

· Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

· Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

· Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

· Establish appropriate safety stock level meeting required service levels.

· Drives continuous improvement initiatives to meet inventory goals

· Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

· Effectively use ERP system to manage high number of material SKUs.

· Review work processes and initiate process improvement plans.

Requirement:

· Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.

· Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.

· Strong analytical, problem-solving, communication and process mapping skills.

· Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

· Fresh graduates are welcome to apply.

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team introduction

The service stability team aims to improve the availability of online systems and is responsible for building industry-leading stability-related platforms. Our work includes but is not limited to research and development of infrastructure, chaos engineering, online inspection, and incident management. We support the rapid growth of TikTok and its affiliates under a globalized structure.

What you will be doing:

- Evolve fail-over capability of core applications and build industry-leading stability-related platforms;

- Design and develop a unified fault simulation layer that covers cloud infrastructure, middleware, and application;

- Carry out chaos engineering along with business teams and summarize best practice that works for mass users;

- Build and evolve the standard process for incident response to minimize MTTR (mean time to recovery);

- Design and develop a measurement of hidden peril in production and take regular inspections.

Qualifications

What you should have:

- Bachelor's degree or above in computer science, software engineering, or a related field;

- Proficiency with at least one programming language such as Go/Python/Java, good coding ability and style, familiarity with concurrent programming is a plus;

- Familiar with design/development of microservice architecture, experience with distributed systems, middleware, and PaaS is a plus;

- Familiar with cloud-native stacks such as Kubernetes, Container, Service Mesh, VPC, etc. Experience with multi-datacenter and multi-region systems is a plus;

- Strong sense of responsibility and initiative, excellent problem-solving, communication, and teamwork skills.

Preferred Qualifications

- At least 3 years of relevant experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Senior Purchasing Officer / Assistant Purchasing Manager with Conrad Hotels & Resorts assists in ensuring that all Food & Beverage purchases meet the requirements of the Hotel in terms of availability, quantity, quality and price.

What will I be doing?

As a Senior Purchasing Officer / Assistant Purchasing Manager, you ensure proper and effective communication channels are in place so that the Purchasing Department can accurately stock goods and other equipment for the hotel. You will assist the Purchasing Department in its efforts to manage the purchase of all Food & Beverage goods and equipment that the hotel requires. Specifically, a Senior Purchasing Officer / Assistant Purchasing Manager will perform the following tasks to the highest standards:

• Assist the Cluster Director of Purchasing in purchasing the right goods and materials at the right price, at the required quality, and in the right volume to ensure a cost-effective approach to purchasing within the hotel.
• Work with internal and external customers to ensure smooth lines of communication so that all requirements are met effectively.
• Prepare orders in line with business requirements.
• Work closely with the Department Heads to ensure effective stock control.
• Work closely with the Chefs, Director of Food & Beverage and other operations department to purchase the highest quality products while constantly searching for most competitive price.
• Handle daily routine purchasing functions and ensure that goods and services are ordered as specified and that they are procured at the right price, quality and made available or delivered to the hotel at the specified delivery dates.
• Assist in the expeditious processing of market lists including beverage orders and purchase requisitions received from the Food & Beverage departments and in obtaining pricing and quotes from suppliers/vendors.
• Assist in negotiating with representatives of suppliers/vendors for key items of product lines and determine that quality and prices of merchandises are competitive, in consultation with the Cluster Director of Purchasing.
• Maintain and Issuance of beverage stock including month end inventory
• Assist in providing high level of system assistance to each department and work closely with the Department Heads in surveying the market for quality and best prices. Keep the Cluster Director of Purchasing updated with developments and progress at all times.
• Ensure all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to the Purchasing Department are complied with.
• Perform duties and projects that may be assigned by the Cluster Director of Purchasing from time to time.

What are we looking for?

A Senior Purchasing Officer / Assistant Purchasing Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for organization and accuracy in all aspects of work
• A passion for building strong relationships with internal and external customers
• Excellent communication skills
• Proficient in both English and Mandarin to meet business needs.
• Proficiency with computers and computer programs, including Microsoft programs
• Possess system skills in Check SCM, preferred
• Well versed in Food & Beverage products knowledge
• At least 4-5 years procurement experience in Hotel industry, preferred
• Flexible in relation to work hours, especially at month end and during stock take.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

Requirements

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of relevant risk or credit risk control experience
• Professional Risk Manager (PRM) certification is a plus

We apologize that only shortlisted candidates will be contacted. Thank you

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