Job Responsibilities:

• Provide excellent customer service to customers.
• Attend to all walk-in enquiries from customers.
• Handle lost-and-found enquiries.
• Handle customers phone call enquiries.
• Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.
• Other ad-hoc customer service related duties as assigned.
• Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirement:

• Minimum GCE ‘O’ levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.
• Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.
• Computer literacy including Microsoft Office will be an added advantage.
• Working location: Punggol & Pasir Ris interchange.
• Able to commit to shifts.
• 3 / 4 day shift rotation, 7.30am - 8pm.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Project Coordinator (Assistant to Project Manager)

Salary: Up to $4000

Working hours: 44hours a week

Working Location: Tanah Merah Coast Road / Changi Area

Main responsibilities:

Responsible for documenting all relevant project information, including meeting minutes, contracts, change orders, and other project-related documents.

Job Details:

1. Performing administrative duties such as scheduling meetings, minutes meeting, answering phone calls, and organizing project data.
2. Preparing and organizing project documents such as contracts, permits, specifications, and plans.
3. Communicating with project stakeholders including managers, contractors, and subcontractors to ensure they are aware of project timelines, goals, and requirements.
4. Collecting, reviewing, and tracking project progress and performance reports.
5. Updating project schedules and timelines as necessary and preparing reports that highlight project status and key metrics.
6. Ensuring that project documentation is properly filed and readily accessible for those who need to access it.
7. Coordinating with vendors to purchase supplies and materials for the construction projects.
8. Assist in creating and managing budgets and tracking expenses to ensure that all costs fall within the budget allocated for the project.
9. Assist in monitoring and maintaining project compliance with safety and regulatory standards.
10. Assisting the project team in any other duties that may arise to ensure the successful completion of the project.

Basic requirements:

1. Knowledge in construction industry will be highly advantageous.
2. Should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
3. Project assistant should have excellent organizational and communication skills, attention to detail, and the ability to work independently or within a team environment.
4. Excellent knowledge of MS Office
5. Candidate must possess at least a Diploma or higher in related discipline.

Statement Of Purpose (Overall Purpose of Job)

To be the company representative and liaise with the Clients, Consultants, relevant authorities and occupiers to ensure the project is delivered within quality, time and cost requirements. To oversee the overall project’s operation.

Major Duties & Responsibilities

(A) Specific :

• Manage the day-to-day site operations.
• Conduct Tool box meeting.
• Plan the works programme for the project.
• Monitor and control the progress of the work.
• Prepare, review and enforce the risk assessment plan with the assistance of the WSH Coordinator.
• Put in place a system to respond swiftly and effectively to customer’s feedback / complaints.
• Control the worksite effectively in achieving good safety and housekeeping standards.
• Attend, provide information, proposals, if any and updates when liaising with Clients, Consultants and relevant authorities for the implementation of the Project handled.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all Project matters.
• Be lead contact point for any and all matters specific to the Clients for the Projects that you are in-charge of.
• Build and maintain strong, long-lasting client relationship and meet Client’s needs.
• Ensure planning for all activities are adequate for Client, product and system conformance.
• Plan, implement and track the work progress periodically, address and follow-up any issues to avoid delays.
• Prepare and submit reports as required by Client and Consultants.
• Monitor Project cost including variation works, if any.

(B) General :

• Coordinate and work with other departments and vendors.
• Ensure all Quality Documentation is implemented and maintained.
• Engage in Project work and ensure successful completion as well as hand over of Projects to the Clients.
• Other duties as assigned.

(C) Safety:

• To follow the Company safety procedures, rules and regulations and to eliminate or reduce hazard at the work place.

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Job:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore.

If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Responsibilities:

• 12 hour shift (7am to 7pm), with break in between
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness
• Maintain all equipment and logistics at the booths and ensure security of items
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours
• Attend all required trainings and updates
• Uphold a high level of customer service standard
• Manage feedback and complaints in a prompt and professional manner
• Compile daily reports to project manager and supervisor; and
• Other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus
• Team player and able to work under minimal supervision
• Excellent verbal and interpersonal skills
• Excellent group management and time management skills
• Competent computer literacy and working with basic software (e.g. Microsoft)
• Detailed oriented
• Willingness to work and continuously learn in a fast-paced environment
• Must be able to work at least 4-5 full day shifts a week as well as PH & Weekends

Job Description & Requirements

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Responsibilities

1. Providing product information: A customer service representative may answer customer inquiries about DG Packaging Pte Ltd's products, such as the different types of packaging solutions available for dangerous goods and their specifications.
2. Offering guidance on regulations: Providing information on the regulatory requirements for dangerous goods packaging, such as the standards set by the International Air Transport Association (IATA)
3. Assisting with orders: Helping customers with regards to packaging solutions and provide updates on the status of their orders.
4. Addressing customer concerns: Handling customer complaints and concerns related to DG Packaging Pte Ltd's products, delivery, or customer service.
5. Coordinating with other teams: Work closely with DG Packaging Pte Ltd's sales, production, and logistics teams to ensure that customer orders are processed and delivered in a timely and accurate manner.
6. Ensuring customer satisfaction: Ultimately, a customer service representative at DG Packaging Pte Ltd is responsible for ensuring that customers are satisfied with the company's products and services and that their dangerous goods are properly packaged and transported in compliance with regulations.

Requirements

1. Education and experience: Experience in customer service, sales, or logistics.
2. Communication skills: Excellent communication skills, both written and verbal, are essential for a customer service role. The ability to communicate clearly and effectively with customers, as well as with other teams within the company, is crucial.
3. Attention to detail: Attention to detail is critical in a customer service role, as customer orders must be processed accurately and in compliance with regulations. A customer service representative must also be able to quickly identify and resolve any issues or errors.
4. Interpersonal skills: A customer service representative must be able to work well with others and maintain a positive attitude, even when dealing with difficult customers or challenging situations. The ability to work collaboratively with other teams within the company is also important.
5. Technology skills: Proficiency in Microsoft Office and other relevant technology platforms may be required for a customer service role at DG Packaging Pte Ltd.

Benefits:

1. Additional 2 days leave
2. Medical, dental and spectacles benefit
3. Hp Claims
4. Birthday voucher
5. Long Service Award
6. Free trainings on IATA course

Responsibilities:

• Maintain and update records and system data
• Support the new supply chain program implementation specially in system set up, documentation, checking, approval verification and communication with different functional team.
• Analysis the forecast variation and verify with relevant parties before uploading into system.
• Maintain and prepare different kind of reports on weekly basis per each account. Focusing on forecasting and inventory controlling areas.
• Control and manage the inventory under the MRP pool.
• Take the full responsibility for executing and managing the inventory transaction of each consignment hub at system level.
• Execute the inventory reconciliation between hub provided data and company inventory record, identify any discrepancy and drive the solution with Sales.
• Monitor the inventory aging at each hub and expedite the aged inventory consumption with Sales.
• Calculate and declare the inventory liability upon request.
• Support the physical inventory count activities at each consignment hub.
• Work closely with Product to identify the part classification and pass to Sales.
• Work closely with macro developer to achieve automation in forecast uploading process and reporting.
• Handle the ad hoc task assigned by management.

Requirements:

• Min. Diploma or Degree holder with at least 5 years relevant experience in electronics components
• Possesses advanced proficiency with Microsoft Excel. Possesses intermediate proficiency with Microsoft Word, Access, Outlook and Explorer.
• Exhibits the analytical and problem solving ability necessary to effectively troubleshoot problems that arise in all phases of program management.
• Proficient knowledge in manufacturing planning, purchasing and inventory management practices.
• Ability to work in a fast paced, high transaction environment with strong organizational, attention to detail, multi-tasking and project management skills.
• Possesses ability to set and track goals.
• Possesses good verbal and written communication skills including the ability to write reports, business correspondence and procedures.
• Possesses solid basic math skills including the ability to apply fractions, percentages, ratios and proportions to practical situations.
• In advantage of the candidate that has macro or EDI knowledge.

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Job Description

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

Working location: Changi Cargo Agent Building

Client Communication: Communicate with clients via phone or email to provide updates on shipments, and resolve issues related to transportation and delivery.

Order Processing: Ensuring all necessary documentation is completed and submitted. This includes verifying and arranging transportation, and scheduling deliveries.

Problem Resolution: Proactively identify and resolve issues that may arise during transportation and delivery, such as delays, damages, or discrepancies. Work closely with drivers and warehouse personnel.

Tracking and Monitoring: Monitor the status of shipments and track their movement from origin to destination. Keep clients informed of any changes or delays and provide real-time updates as needed.

Documentation: Maintain accurate records of all transactions, including order details and shipping documents.

Position Summary :

The Systems Engineering Manager is first and foremost a team manager and responsible for leading his team to the completion of engineering tasks within committed budgets, schedules and performance for successful bid and project delivery, through well-executed Work Package Management.

As such, the Systems Engineering Manager is responsible for his/her and his/her team’s completion of a set of engineering tasks within the committed cost, schedule, performance and quality.

To achieve this goal, he/she identifies the required skills, allocates responsibilities to the various individual contributors and leads these contributors as a team. For the team, he/she schedules, coordinates and monitors the implementation of tasks. The related tasks may cover the whole range (from research and advanced studies up to IVVQA) of system engineering activities.

The Systems Engineering manager is in charge of tasks focused on data and documents covering part or all the range of activities regarding customer needs, solution architecture, mission, function, architectural design, life cycle of the solution / product, requirements and specialty engineering

Situation in the Organization :

This System Engineering Manager member of the Engineering team, reports functionally to the Engineering Manager and operationally to the Project Manager.

He interfaces with Technical Directorate from the Business Line.

He coordinates the technical activities between the different Thales entities.

He is the technical interface with the customer.

Context :

• Communication System for Rail Transportation Domain
• Large project requiring multiple international entities.

Main Tasks & Responsibilities :

The Systems Engineering Manager responsibilities are as follows, he/she::

• Provides technical & engineering leadership on bids and projects;
• Leads his team in performing all engineering activities with a Lean engineering mindset and methodologies (in particular pulled flow, set-based design, Kanban / limited WIP, Kaizen, and Obeya), and implementing co-engineering wherever appropriate;
• Builds the overall solution strategy after understanding the solution’s needs;
• Ensures System Engineering activity management within constraints provided by approved architecture and design policy;
• Secures the engineering scope, plans and coordinates the whole system engineering activities within the constraints provided by the agreed architecture and design policy in order to satisfy customer requirements and ensures global development consistency;
• Defines the engineering’s PBS, WBS, OBS and associated tasks, tailors development process and ensures achievement of the development baselines (functional, allocated and product);
• Defines the Product Reuse Strategy, contributes to Product Line Development Strategy and updates the bid/project by proposing upgrades thanks to product enhancements;
• Manages Risks & Opportunities of design and development during bid phase, guarantees programme commitments, including those flown down to subcontractors and partners;
• Optimises technical work against costs, schedule and risks from design to validation and acceptance of the solution;
• Implements the decisions and actions coming from the Complexity Profiler analysis;
• Defines and tailors the engineering environment suitable for the Bid or the Project;
• Understands the engineering requirements for relevant bid/projects and schedule, and allocate Work Packages to relevant engineering employees for completion, and provides the Statements of Works for all internal and external subcontractors;
• Monitors and coordinates technical and engineering activities are to carried out in accordance with contract and company quality system requirements;
• Supports the implementation of reviews to ensure review objectives are met;
• Provide technical & engineering leadership on bids and projects.
• Provides technical input for Business Development activities in the Security, Transport and Defence market through participation in customer meetings and workshops and identifying business opportunities;
• Liaises with the Sales and Bid management teams in the preparation of proposals, and directly with client representatives in determining their requirements;
• Participates in bids (or changes/evolutions of a project) by leading the development of the technical solution for Security, Transport and Defence opportunities and providing estimates for the solution;
• Leads the technical activities on projects by providing leadership on the development of the technical solution, planning, implementation and rollout of the solution;
• Provides direction in priority and resourcing needs for engineering support activities on bids and projects;
• Acts as the technical interface on technical issues with customers responding to queries and providing technical solutions;
• Provides the leadership of the change control board, making informed decisions on changes and management of the entire development environment;
• Provides metrics and analysis on progress of systems engineering activities (Obeya);
• Ensures all designs are approved by the Design Authority;
• Produces technical reports as required by the Bid or Project Manager;
• Capitalises lessons learned and relevant project data and metrics;
• Effective Manages people management effectively, including participation in the professional development of technical employees in line with the business strategy;
• Manages the skills and competencies of people on his team – including himself – in particular in view of requirements of an Authorised Engineering Organisation according to Competency Management Policies.

The Systems Engineering Manager also contributes to the following activities:

• Assure the RAM, Safety and Security (as appropriate for the domain / project / bid), providing input into defining and implementing RAM & Safety assurance and making sure that the RAM, Safety and Security assurance activities are conducted;
• Prepare production: Manage the availability of production equipment and tooling, develop the processes, adapt or procure the production and test equipment and tools;
• Participate in the production’s first article inspection (FAI) and the Internal Product acceptance
• Prepare the delivery of Customer Services: validate the objectives of the Reliability, Availability, Maintainability and Testability studies, perform Reliability, Availability, Maintainability, Testability (RAMT) studies, prepare the operations of the system;
• Manage the configuration of the system: create and approve baselines, perform configuration audits.

The Systems Engineering Manager may be asked to assume the following Roles: IVVQ Manager, Service Engineering Manager, and Configuration Manager.

Pre-requisite :

QUALIFICATIONS

• Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)
• Higher degree qualifications are desirable.
• Demonstrated engineering competencies required for qualification to INCOSE CSEP/ESEP (or equivalent, CSEP as a very minimum) are highly desirable
• Experience working on Transportation projects
• Experience working within a Systems Engineering lifecycle

ESSENTIAL EXPERIENCE

• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in managing multiple small projects simultaneously
• Strong oral and written communications & liaison skills.
• Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

DESIRABLE EXPERIENCE

• Experience in a project management or a systems delivery management role.
• Knowledge of Thales Products and Processes

Job Description

Applied Global Services (AGS) Logistics is responsible for the end to end logistics flow of spare parts, from suppliers to customers and everything in between like Distribution Centers, Transportation, Automation and Reverse Logistics across the globe, with operations in over 10 countries and 35 sites. We’re looking for a Logistics Project & Process Manager to join our team! This is a key role and you will lead initiatives within Logistics across all regions in process mapping, best practices, continuous improvement and projects along Management, collaborators and partners.

To ensure success as a Logistics Project & Process Manager, you should be very organized, a skilled communicator and be experienced with project management, process mapping and continuous improvement. An exceptional Logistics Project & Process Manager will understand that people are the core of change management and embody top leadership principles and styles in their management duties.

Logistics Project & Process Manager Responsibilities:

• Structure Process Network across all regions for main processes.
• Develop Logistics Process Strategy.
• Research best practices inside and outside the company.
• Investigating shortfalls, issues, and complaints in current global processes.
• Develop trainings in continuous improvement focused on Logistics.
• Train and guide employees in continuous improvement principles, concepts and tools.
• Coach on Problem Solving Methodologies and tools usage
• Lead assigned projects related to logistics processes and continuous improvement.
• Develop Project Management capabilities within Logistics
• Collaborating with stakeholders of all levels to achieve goals.
• Staying up to date with developments in management and process organization and optimization.
• Other related tasks assigned by Management.

Requirements:

• A bachelor's degree in Engineering, Logistics, Supply Chain, Process Management, or Operations Management.
• Five years' experience in continuous improvement, process optimization in Logistics or warehouse management.
• Experience leading projects with structured methodology.
• Deep understanding of continuous improvement mindset, concepts and tools
• Flexibility to work on different time zones throughout the week connecting with North America, Europe and Asia colleagues.
• A strategic and analytical mindset with excellent communication and presentation skills.
• Highly structured and organized work.
• Leadership and mentoring skills, with confidence in your abilities to lead organizational change.
• Deep understanding of SAP modules for Warehouse Management (ECP, P System, etc)
• Deep understanding of Warehouse processes, Applied Material’s processes preferred.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job Description

Job Responsibilities

• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new services/ products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand
• Business development for land-based logistics business for Technical, Project Cargo & Storage Services
• To prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients, this role has to aggressively source and secure new accounts/business
• To work with the internal team and other managers to increase sales opportunities and thereby maximize revenue for our organization
• Protects organization's value by keeping information confidential

Requirement

• Minimum 3-5 years working experience in Logistics Industries
• Strong freight forwarding knowledge
• Ability to work under strenuous working environment
• Good communication skills both verbal and written
• An independent individual and a team player
• Proactive and willingness to accept responsibilities positively
• Meticulous and detailed towards given tasks from HOD
• Team players and excellent interpersonal skill
• Ability to promote and present ideas proficiently
• Strong initiatives for cost improvement – vendor services, turnaround time, fulfilment, trade lanes optimization etc

Core Responsibilities:

• Lead Engineering team in providing operational support in terms of responsiveness and timely technical problem solving
• Oversee all engineering activities to ensure milestones, budgets and customer’s technical expectations are met.
• Plan, organize, and direct the activities of the engineering staff to ensure they provide responsive and timely technical support to sales, manufacturing and quality to achieve division objectives.
• Review opportunities for new work, and provide accurate technical costing to optimize chances of winning work.
• Lead Engineering team in delivering timely New Product Introduction; leverage concurrent engineering as a key value proposition.
• Lead Engineering team in improving product profitability through improved method of manufacture.
• Lead Engineering team in product or process transfers from other divisions.
• Keep abreast of latest or emerging technologies and spearhead innovation in the business.
• Support product and process transfers to Barnes Airmotive Malaysia.
• Lead, coach and develop a team of Manufacturing Engineers to ensure the highest level of performance and standards of excellence.
• Manage by way of Leadership Effectiveness (EI) to motivate, inspire and direct in a more effective manner.
• Align Engineering team to meet business needs of responsiveness, knowledge retention and business continuity.

Qualifications:

• 8 years of Engineering experience in a manufacturing environment, preferably in aerospace/metal machining/precision engineering industry.
• Conversant with machining, brazing, stamping and heat treat. NDT knowledge is preferred.
• Demonstrated understanding of material engineering and technology management in manufacturing business.
• Demonstrated leadership effectiveness (EI) in a fast-paced production environment.
• Strong technical problem-solving skills.
• Demonstrated experience communicating effectively at all levels of organization (both internally and externally) and engage a multicultural workforce.

Education Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred.

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

Service Technician required to work on a wide range of NOV Manufactured equipment including Pressure Control Equipment. Zoned certified Diesel engines and Winch units. Must be able to read technical drawings and follow detailed engineering procedures.

Job Description

• Familiar with the standard products of the Company and be fully conversant with the assembly drawings and Bill of materials
• Ensure products are assembled in accordance with approved drawings and specifications
• Complete all service-related documentations, including service reports, work orders & assembly data sheets
• Proficient in using all components, equipment, tools and techniques used in the workshop
• Reporting observation of any mistakes, omissions or alterations necessary to drawings or bills of materials

Job Requirement:

• Preferably 2 years working experience in a workshop environment or with servicing of oilfield equipment.
• At least 2 years' Mechanical experience on diesel engines and pressure testing
• Ability to read complex engineering drawing
• Proficient in the use of small tools
• Computer literate and competent with Microsoft Office
• Diploma or minimum Higher NTEC or NTC2 or 3
• Candidate requires to travel for onsite field work at customer locations and offshore installations

Job Responsibilities

• Lead and supervise the team as management.
• The team is responsible for the operations of Cargo flights as well as Cargo business revenues from all stations under the Asia & Oceania region.
• Responsible for maximizing shipment profitability by controlling freighter flights space allocation both in short & long term perspective for the region.
• Responsible for setting up yield level on freighter flights through daily market evaluation and analysis.
• Budget coordination, target planning and strategy setting for the region in quarterly and half yearly basis to optimize regional revenue performance.
• Liaising with Headquarter on a daily basis on matters relating to long term strategy setting, target setting, flight yield management and space allotment.
• Liaising with all regional offices on daily space requisition and provide support to ensure targets and objectives are met.
• Ensure safety and regulatory compliance.

Requirements

• Degree in Economics / Business Management / Marketing.
• Possess more than 15 years’ of experience in airline industry with at least 10 years in the Freighter / Air Cargo business.
• Deep knowledge of aircraft loading configuration and types of Unit Loading Devices.
• Adequate knowledge of Cargo Yield Band management.
• Excellent knowledge in managing flights profitability by setting segment volume yield.
• Excellent knowledge of SPICA and CSW cargo data system operation.
• Possess excellent leadership qualities, strong communication and interpersonal skills to work effectively as a team.
• Proficient in English and Japanese or other Asian language would be an advantage for communication including writing, reading, listening and speaking, to coordinate with overseas offices in Asia & Oceania and Headquarter in Tokyo.
• Excellent communication and interpersonal skill to work closely with people at all level.
• Pro-active and self-motivated individual who works well independently.
• Proficient with MS Office applications such as Excel and Powerpoint for analysis and presentation.
• Ability to plan and think strategically with excellent time management skills.
• Patience in forming consensus by persuading management and decisive in making key decision.
• Open to travel in Asia Oceania region.

Job Description

• Assist to prepare transshipment documentations
• Reporting and data entry
• Coordinate all shipping requirements in respect to transshipments
• Prepare and check through t/s documentation
• Attend to customer’s inquiries pertaining to rates and assist in queries/bookings/followups/complaints
• Track shipments and updates
• Manage and follow-up on any discrepancies
• Any other duties as assigned by the Management

Requirements

• GCE ‘N’/’O’ level/Diploma or equivalent
• 1 year of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers with the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Proficient in Basic English
• Organised and meticulous
• Great sense of responsibilities and commitment
• Comfortable and able to liaise with Chinese speaking customers in the Asia regions
• Willing to learn
• Good team player

Benefits:

• Transport allowance
• Annual leave 16 days for the first year. additional 1 day per year of service.
• 13th month AWS + corporate bonus
• Medical + dental + optical benefits

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification.
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Identify, develop, and mentor a No. 2
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Fınancıal Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department.
• Be involved and suggest system/process improvements.
• Set the ton this environe ofment within your department.

QUALIFICATIONS:

KNOWLEDGE, SKILLS AND BEHAVIOURS:

• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy

Education and Experience:

• 5 + years of accounting specific qualification
• Professional qualification (CA / CPA) preferred
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

Responsibilities

Marketing Strategy & Strategic Planning:

1. Conduct market research to identify and understand target audiences, market trends and competitive landscape to inform marketing strategy.
2. Develop and plan sales strategies to enhance company’s competitive position in the market.
3. Stay abreast of industry trends, emerging technologies, and innovative marketing techniques.

Brand Management:

1. Develop and maintain the company’s brand identity, ensuring consistency across all marketing channels and materials.
2. Develop and drive brand positioning and messaging to differentiate from competitors.
3. Responsible to maintain close relationship with existing key accounts to ensure continuing of contract.

Marketing Analytics and Reporting:

1. Establish and market analytics frameworks and processes to track and measure effectiveness of marketing initiatives.
2. Analyze marketing data and insights to optimize marketing strategies and drive continuous growth and improvements.
3. Generate new accounts and exploit business opportunities to achieve sales targets.

Requirements

• At least Diploma/ Degree in Engineering from recognized institution.
• Minimum 3 years of experience in sales & marketing with engineering background, preferably in Semiconductor/ Electronics/ Components/Wafer Fab/ Plastics industry.
• Experienced in the metal and plastic components, and connectors/ sub-assembly industry.
• Able to work independently and as a team with minimum supervision.
• Pleasant personality with good interpersonal skills and high EQ.
• Frequent overseas travels required.
• A third language skill will be a plus.

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Description:

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines