PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Partner Business Manager, you will manage the strategy of the top channel partners in APAC and will be responsible for developing and executing a business plan, work aligned with different teams within the Google Maps and Cloud organization. You will be a trusted business partner of the partner organizations assigned to the focus partners. You’ll enable and leverage business partners, manage partner business issues and concerns, display knowledge in various business management and sales disciplines, and you will lead partners towards a sustainable business.

In this role, you will drive business growth and customer value by being partner focused in all activities, serving as an ambassador and advocate for partners within Google, and accurately representing Google within the partners’ organization. You will establish and maintain the business execution with Google’s partners and ensure that joint business growth and metrics are set.

Qualifications

JOB RESPONSIBILITIES

• Develop and deliver a comprehensive regional partnership strategy.
• Build a comprehensive partnership plan for premier named partners in the region.
• Establish and monitor specific partnership objectives, as well as ensure OKRs, KPIs, and business objectives are met.
• Build cross-functional leadership teams to manage intentional outcomes within regional, business units, ecosystem, marketing, finance, and operations teams.
• Serve as a trusted advisor for executive-level relationships with ecosystem partners.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 12 years of experience managing business processes or channel sales, working with resellers/partners.
• Experience working with Google Maps Platform in a customer or partner-facing capacity.

PREFERRED QUALIFICATIONS

• Experience with solution selling to enterprises, within a software vendor, and selling across a wide set of industries
• Experience with channel and partner sales management.
• Ability to operate in an organization and work independently within a cross-functional team.
• Ability to deliver consistently against business goals.
• Ability to present information to customers, partners, and colleagues in a clear and compelling manner with credibility.

• Perform cashier duties.
• Light kitchen cooking.
• Ingredients preparation.
• Provide good customer services.
• Maintain shop cleanlines.

Job Responsibilities

• Manage and supervise setups of event and conference
• Ensure all function rooms are turnover timely and efficiently
• Accountable for conference facilities and tenants
• Responsible for handling, storage, security and proper records of all equipment
• Collaborate with various departments to ensure quality service are provided
• Drive improvement to current workplace technology to achieve higher productivity
• Develop new business and manage existing accounts (for tenants)
• Manage the negotiation of contracts and administrative matters of all tenants, vendors and vending machines
• Oversee department’s manpower and financial budget
• Attend to customers’ complaints and feedback, conduct investigation and provide resolution where necessary
• Prepare weekly duty roster and submit monthly reports as required
• Any other duties as assigned

Job Requirements

• Diploma/Degree/Professional Qualifications in Hotel Management
• Minimum 3 years of banquet/events operations experience, including 1 year in an executive position
• Strong analytical, problem resolution and time management skills
• Possess excellent interpersonal, oral and written communication skills
• Ability to handle multiple tasks under time and resource pressure by managing priorities and deadlines
• Able to work during public holidays and weekends when required

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As an Investor Business Development Manager, you will be responsible for being the single point of contact and program/operations lead for a regional team of business development professionals working with venture capital, accelerator and other startup ecosystem. You will work with these firms and their portfolio companies to drive awareness, adoption and customer success with Google Cloud services. You will own the playbooks that define engagement with the investor ecosystem, monitor and share best practices, and be the expert on global programs and offerings for our investor partners. You’ll also be the liaison with the Global Google Cloud Startup team, synthesizing regional insights and feedback and using those to help drive the overall global ecosystem strategy. You will collaborate with peers internally with Sales, Strategy and Operations, Customer Engineering, Marketing and Partnership Solutions.

Qualifications

JOB RESPONSIBILITIES

• Work closely with Google Cloud regional leadership and other internal stakeholders to develop ecosystem strategy for the region, aligned to global strategy and leveraging global programs.
• Drive value creation for the portfolio companies through the adoption and usage of Google Cloud services, liaising with various functions internally to address the needs of portfolio companies.
• Analyze the effectiveness of specific investor engagement efforts, and make recommendations for how to best work with our ecosystem partners.
• Drive ongoing governance to grow the partnerships while working with key stakeholders and regional leaders to align on the go-to-market plan.
• Support partnership efforts with priority Venture Capital (VC) firms by acting as a central point of contact for a distributed team of relationship managers.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience in business development roles, managing multiple evolving projects in parallel.

PREFERRED QUALIFICATIONS

• Experience working in software and technology companies or VC firms.
• Understanding of early stage startup community and technical ecosystem.
• Ability to analyze large datasets to develop overall regional and partnership-specific growth strategies.
• Ability to grow with ambiguity and adapt quickly to changing demands of the business.
• Ability to build relationships across technical and business functions in multiple companies.
• Excellent influencing skills, with the ability to collaborate cross-functionally and drive other stakeholders without reporting authority.

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

● To take ownership of the finance aspects of the Group and its 4 subsidiary business units, all

whilst working closely and assisting the key stakeholders with making decision and

implementation of such matters

● Responsible for end-to-end accounting process such as preparation of account schedules,

month-end/year-end financial closing of the all entities in accordance with group accounting

policies, and ensured accuracy & completeness of financial reporting

● In charge of monthly and annual consolidation for sub-group/ultimate group level financials

● Prepare and distributed monthly management reports

● Lead & coordinated the year-end statutory audit

● Liaise with external/internal auditors and tax agents

● Responsible for tax compliance matters for the local entities to ensure accurate and timely

submission e.g. corporate income tax, quarterly GST reporting etc

● Review the internal controls over financial reporting from time to time for weaknesses and/or

deficiencies, and proposed remediation where necessary

● Provide guidance to Assistant & Senior Accountants in various aspects such as technical

accounting, reporting format and presentation etc

● Assist in risk & treasury functions

● Work on continuous improvement projects

● Support and manage the budgeting, forecasting and long-term planning process for the

business

What you’ll do

We are seeking a Customer Success Manager with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APJ region.You will join our small but growing APJ team and have the opportunity to shape and influence our incredible growth story in APJ.The ideal candidate will have a passion for IT/Digital Technology and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to adoption, expansion, and renewal. Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.

• Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failing fast while celebrating our successes
• Take on full responsibility for 35-40 customers across Asia Pacific and Japan.
• Build and strengthen relationships with your customers to become their trusted advisor
• Develop and expand your accounts by driving product adoption and increasing user base in customer accounts
• Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team
• Add your style to a global and diverse Team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category
• Ensure a successful and robust onboarding experience for all new customers
• Translate customer feedback into product requirements

What you bring

• 3+ years of experience in an internationally operating consulting company with direct customer interaction in IT organizations, or a customer-facing role in the B2B SaaS industry (or related business).
• Experience with IT Management, IT Service Management or Enterprise Architecture domain is a plus.
• Experience in IT project management, delivery and project methods is a plus
• Ability and experience to structure and prioritise your work and the work of others
• 1+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus
• Exceptional English language skills (written and spoken), especially technical vocabulary.
• Proficiency in Japanese is a plus. Please indicate your language skills in your CV.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

The Senior Assistant Manager, Facilities Development will serve as an internal infrastructure Project Manager to plan and deliver projects for NUHS.

Job Responsibilities:

• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms.
• Develop project governance policies and processes
• Develop technical standards for cluster infra projects
• Lead and execute Special Projects or tasks as directed by your reporting office

Job Requirements:

• Masters in Architectural with at least 2 years of relevant experience or Bachelor Degree in Architectural / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 2-4 years’ relevant experience in healthcare infrastructure or project management/design consultancy in the built environment sector preferably in the public sector
• Extensive experience in designing of hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environmental Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development.
• Team player with good project management, supervisory, interpersonal and communication skills.
• An independent team player who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting. Knowledge in 3D Sketchup software is advantageous.
• Able to multi-task and perform in a dynamic working environment
• Excellent written and verbal communication skills

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asias Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. Its uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Nets facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Marketing Manager

The ideal candidate will have a strong track record in leading successful marketing campaigns, has the ability to think analytically and creatively, and capable of being focused and disciplined. You will work closely with Management to formulate and create the Company's overall marketing strategy and plan. You will lead and manage marketing campaign creation and execution.

Job Description

• Help create and promote the overall brand identity of the company
• Effectively execute the marketing and communication activities according to the Company's marketing plan
• Effectively execute and manage the Company's Digital Marketing platforms
• Effective manage the Company's Marketing Performance Analytics and initiate performance improvement plans
• Prepare and manage marketing plan for product, service, idea or event
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders etc.
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Drive customer acquisition through online marketing campaigns
• Provide marketing support for client development, pre-positioning and proposal support for priority pursuits
• Be client-facing and be accountable for deliverables to clients within agreed timeline
• Foster and manage positive customer relationships
• Oversee and prepare marketing budgets

Requirements

• Bachelor’s degree in marketing, business administration, or related field
• Minimum 5 years of experience in marketing
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

The SB Fellowship Manager will be mainly responsible for managing and executing the programme's flagship Innovation and Faculty Fellowships. Applicants should be driven, passionate about Med-/HealthTech, able to deliver within strict timelines, and have experience with project/programme management. The role requires a team player who enjoys a dynamic working environment, and provides the opportunity to work with local and international Med /HealthTech partners in the Singapore Biodesign network.

Responsibilities:

• Execute and manage Fellowships operations, main POC for Fellows
• Support Fellowship Heads and Senior Programme Manager in relevant programme development, management and execution
• Support Fellowship-related marketing and events
• Support local and international partnerships relevant to Fellowships, work with Senior Programme Manager and Senior Business Development Manager on maintaining relevant partnerships
• Support the preparation of partnership agreements and contracts
• Interface with relevant Corporate Group Services e.g. procurement
• Support curriculum development for SB?s training initiatives relevant to Fellowships
• Support budget management and work with Finance to monitor financial movements of SB?s budget
• Support SB training initiatives

Qualifications:

• At least a Bachelor's Degree in Science or Engineering
• At least 3 years of experience in industry/ research/ healthcare clusters
• Experience with project or programme management
• Proficient in MS office (Microsoft Project, Word, Powerpoint and Excel)
• Excellent listening, writing, presentation, organizational and relationship building skills required
• Enjoy working in a small team, start-up talent development environment

This position reports to the Senior Programme Manager.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

Job Description: Senior Product Manager

As a Senior Product Manager, you will work on our core technology enabling our multi-currency payments and remittance services. You will have the opportunity to directly work on payments technology and bank integrations - expect to cover complex integrations and core logic around card payments, remittance, FX exchange, and more!

You’ll need to be technically proficient and comfortable picking up new technical knowledge quickly. We’re looking for someone who is unintimidated by complexity and willing to roll up their sleeves and dive into the details with our world-class engineers. We want someone who is agile and undaunted by challenges - you should be prepared to build things faster than any industry norm and to always be willing to try new things. At the same time, you should be able to articulate risks clearly and demonstrate great judgment in your recommendations. You should also be familiar with, and able to produce detailed technical documentation. Experience on internal process redesign is also a plus, as we grow and scale the company.

We expect our senior product managers to develop and drive relevant product metrics, as well as a keen sense of competitive insights. We also expect excellent execution and the ability for PMs to coordinate seamlessly with teams of engineers, Design colleagues (and sometimes external partners) to deliver delightful experiences in record time.

You Will:

• Be part of our mission to develop innovative and industry-leading product strategies and roadmaps that uniquely serve our customers and differentiate us from the competition.
• Focus on technical product management which involves coordination of multiple teams delivering scalable technical functionalities
• Collaborate closely with engineering, design, and other stakeholders to develop and maintain a prioritized product backlog, and execute on delivering a delightful experience to our customers.
• Collaborate across functions in the company such as marketing, operations, finance, and other stakeholders to define our go-to-market plans and scale our business processes.
• As part of our continuous effort to improve our products, you will define success metrics and constantly measure the impact of our work as we grow.

You have:

• 5-8 years of outstanding and relevant product management and technical experiences in developing technically complex products. We are industry-agnostic but knowledge of Payments is a plus, and the learning curve will be steeper for someone who does not have Payment industry experience.
• You have a track record showing your ability to work on complex technical issues and integrations
• You should be comfortable spending time in deep discussions with senior engineers (both internal and external) and should be comfortable/proficient working on new integrations with external parties
• You are comfortable articulating the technical risks of various options (including build vs. buy), and know how to articulate the nuances and trade-offs of various options clearly
• You’re the type of person who finds problems others may not have seen yet (even cross-function) and proposes pragmatic solutions, prioritizing company needs over team boundaries.
• You are interested in writing out and structuring good technical documentations and requirements
• You’re prepared to dive deep into workflows/processes to help us scale while ensuring a delightful customer experience, working across teams to try and ensure that nothing is missed and no customer is left behind.
• People naturally look to you for leadership/guidance and you’re prepared (both in experience and temperament) to make weighty judgment calls. At the same time you’re always humble and know the limits of your expertise and when to escalate decisions/seek further alignment.
• You should also be a master of stakeholder management (or be prepared to become one) - in particular, we work closely with many external partners/vendors and you should be savvy about how to manage our partners/relationships/commercials to ensure our business needs are met.
• Depending on your seniority, the role has potential to be a managerial one in the medium term as we grow and scale the Product function.

What can you expect from us:

• A free hand to innovate and continuously offer suggestions to improve our product and process
• Be the go-to person for the product area
• Access to a deep bench of technical and business experts to work together
• Working with an entrepreneurial team of people in Singapore and across Southeast Asia

To apply:

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Senior Product Manager (SG)” in the subject header.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Ajiya Okonomiyaki Restaurant near Beauty World (Bukit Timah) looking for permanent part time service staff to work in their DIY okonomiyaki restaurant.

Duties include (but not limited to):

- full table service (ordering, clearing up, serving food etc)

- making drinks

- cooking okonomiyakis / meats

- cleaning up at the end of shift

- ensuring customers are well attended to

Work hours:

- weeknights Tuesdays to Fridays, 5.30 - 10pm (or earlier)

- weekends Sat to Sun, Full shift 11.30am - 10pm (1.5hr lunch break)

Benefits:

- AWS depending on company performance. Option to have AWS package split into 12 months (t&cs apply)

- 7 days annual leave

- medical benefits

- insurance

Pay depending on age and experience, up to $2000/month (inclusive OT). We accept interested parties of any age, race or religion. Must be able to speak English.

Come join our family, if u love having fun as much as us!

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving way.
• Plan and execute on cost saving and reduction program and activities.
• Assist in expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Scope of responsibility also covers affiliate and branch offices. Hands-on of operations are expected when required.
• Review and propose process improvement.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Minimum of 5 years working experience.
• Knowledge of computer software application. E.g. word, excel.
• Knowledge in Harsh Environment and TSI.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role supports admin and operations within Customer Group. We need to ensure that processes, payments SOPs dont fall behind, we assist with communication to listeners, winners, media and other industry professionals.

Scope

Covering admin support work for Audio, Commissioning & Audience & Partnership teams

Responsibilities

Scheduling & Calendaring

• Manage meetings i.e. booking of rooms, checking of schedules, updating agendas for Head of Content Commissioning and Commercial Engagement (CCCE) and teams calendars. Cover duties for Customer Group department teams meetings.

Ops Support (Audio Oli 963)

• Prize Management, Work Rule Schedule, PersolKelly Timesheets, Station mailbox, and admin support for key events e.g. Mothers Day, Kids Workshop etc. (comms with listeners, registration, F&B, payments, coordination work for station)

Purchase Requisition, Purchase Order & Goods Receipt

• Raise PR/PO/GR for CG vendors/suppliers as necessary especially for Oli 963, Vasantham and CCCE teams.

Travel booking/logistics

• To assist with business or conference travel bookings flights, hotels, transfers for Head of CCCE and other Heads as necessary.

Tent-pole CG Events

• Managing e-invites, RSVPs, registrations for events.

Pitching

• Managing invites to Production Houses, registration of Production Houses, booking of rooms, chaperone duties for Production Houses on session days.

On-boarding of Customer Group department new hires/interns/freelancers

• Process and prepare for new joiners or interns on boarding. Liaise with HR, IT for laptop and Security for pass and iProfile location access request when required.

Hiring of part-time staff & Finance

• Managed PersolKelly part-time staff hiring/rehiring, timesheets and expenses claims submission + Finance talent form payments

• Minimum 3 to 5 years of working experience
• A Levels/ITE/Poly Diploma
• Knowledge of SAP, Procurement systems

Duties to Be Performed:

We are looking for a Project Manager – Process Systems Specialist in the either or all of the following systems,

- Gas / Environmental / Ultra Pure Water / Chemical Systems.

The prospective candidate will be responsible for the following,

- Responsible for Concept and Detailed Design for Process Facility systems for the entire course of the project (Conceptual Design, Detailed Engineering calculations, System & Component sizing, Budgeting, Drawing development coordination from Engineering up to Construction stage e.g. PIDs / layouts / sections).

- Capable in interdisciplinary understanding and managing of relevant interfaces.

- Detailed understanding of all technical standards, drawing formats and symbols.

- Tendering process (e.g. Technical and Commercial bid evaluation).

- Time and schedule management.

- Check and review engineering document and drawings for accuracy and completeness for submission and shop fabrication (e.g. Submittal Procedure).

- Lead system design and reviews with customers and ensure customer sign off and approval.

- Review of all the bench mark data, scope and design change and contract variation aspects.

- Ensure Project Director/ Manager is kept aware of the process engineering design and construction progress and any cost and schedule impacts.

- Coordinate installations with sub-contractors on site.

- Support CSA & M&E team for the design including CAD team and project effectively & efficiently.

- Involved in the Commissioning of Systems and develop the documentation with the sub-contractors.

- Consolidate and upkeep of in-house engineering Standards.

- Able to work independently.

- Able to travel/ relocate.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills