Job Description:

Your mission is to oversee and grow Goama’s revenue with new client acquisition and retention. You will create long-term and trusting relationships with key stakeholders, ensuring that Goama remains in their immediate interest and priority. The chosen candidate will oversee accounts and sales primarily in your region.

Responsibilities:

• Leading negotiations and building relationships with relevant partners and potential affiliates or agencies.
• Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects.
• Leading Regional/Local accounts and building strategies to grow their Business
• Provide accurate weekly forecast reports and track key metrics.
• Partner with customer success, marketing, and the wider sales team to drive new strategies and business plans to achieve revenue growth
• Collaborate with cross-functional partners in Strategy Operations, Product Marketing, and Product Management to help develop the Go-To-Market plan
• Generate leads and new business opportunities through customer prospecting.
• Attend client meetings and deliver commercial presentations.
• Build and maintain strong customer relationships.

What can you expect?

You will be part of an international company that offers you the opportunity to work at challenging, enriching projects at well-known companies with enthusiastic team members. You will be part of a winning team and your work will be impactful and critical in delivering a successful organization. Being results-driven, you will have the flexibility to work remotely.

Qualifications and Education Requirements

• Bachelor's degree or equivalent practical experience.
• 2-3 years of experience in sales management, business development, or partner management in retail, Account Manager, FMCG, and Brands.
• Experience in management of partner relationship
• Experience with business development in a fast-growth, Gamification environment.
• Experience in go-to-market functions such as pricing/commercial.

Key Skills

• Ability to persuade and communicate goals.
• Ability to motivate at every level and think strategically to align strategy and tactics with overall brand goals.
• Ability to work with different priorities, multiple projects, and virtual teams and partners.
• Proficient in written and oral English and Mandarin with excellent communication and people skills.
• Likes being hands-on and is ready to go outside of the box to make things work
• Hands-on experience with B2B prospecting sales techniques Track record of achieving sales prospecting quotas.

If you are interested, please send your CV to: [email protected]

PURPOSE:

• The incumbent is to support SEA Regional Graphic Communications (GC) Head to achieve sales and profits plan of the integrated Fujifilm GC business by strengthening business management.
• He/She is to share Regional GC business status with SEA Regional GC Head in a timely manner, and develop/promote action plans to improve sales and profits.
• The role requires good overall understanding of the GC printing industry and of local markets (current market landscape and growth potential including competitive arena) including knowledge of Fujifilm market presence.
• The incumbent must be in close dialogue with local Subsidiaries' management, as well as operational staff/colleagues and take vested interest in their performance success.

RESPONSIBILITIES & TASKS:

• Support SEA Regional GC Head to achieve regional sales and profit plan of the integrated Fujifilm GC business by strengthening regional business management such as:

1. Monitor and analyse the market trends. Create yearly & mid-term area sales/marketing strategy such as product mix/prioritize, distribution channels and pricing including sales promotion measures, which maximizes Subsidiaries' business capabilities and competencies.
2. To maximize Fujifilm's synergy especially cross sell activity by improving the Rules of Engagement (ROE) between Subsidiaries' in the region from consolidated point of view
3. Performance management and countermeasures by customer segments (Commercial Print /Quick Print /Corp /Pack & Label)
4. Support for budgeting of the integrated GC business in respective Subsidiaries.
5. Fujifilm Monthly Performance Review Meeting (PRM) preparation
6. Inventory management and visualization in the integrated GC business in the region

• Drive interface and coordination between Regional GC Head and Subsidiaries in the region to provide inputs on customer requirements and competitive trends for strategic area marketing initiatives

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Minimum 3 years’ managerial experience in similar sales/marketing positions in a mature GC market
• Relevant Degree in Marketing / Business Management, or equivalent experience a mature GC market
• Established understanding of the GC market and the digital transformation drivers
• Strong background in Sales and Marketing from within the GC Market
• Established understanding of pricing and positioning strategies across multiple markets within a regional framework
• Measurable sales or marketing success in GC market
• Deep knowledge of trends, challenges, and Key Success Factors to develop / up-skill regional Sales Teams
• Understand and maintain competitive landscaping practices to strongly underpin GTM Activity
• Self-driven, proactive with excellent critical thinking and able to maneuver all levels of a matrix organization
• Experience within Asia Pacific Region would be advantageous

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders.
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Requirements and skills

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

JOB SUMMARY (GENERAL NATURE / OBJECTIVES OF THE JOB)

We are seeking a highly skilled and experienced M&E Manager with a strong background in consultancy and design. The ideal candidate will possess a degree in M&E Engineering and demonstrate expertise in leading the design and coordination of M&E systems for large-scale projects. This role requires excellent technical knowledge, leadership skills, and the ability to deliver sustainable and innovative solutions. You will be working closely with clients, contractors, and multidisciplinary teams to ensure seamless project delivery. Project Location : CR101 (LTA) , Waterfront Development (RWS).

KEY RESPONSIBILITIES AND ACTIVITIES

Design and Engineering: Lead the design of M&E systems, ensuring compliance with standards, perform calculations, review drawings, and utilize CAD/BIM for optimal integration. Consultancy: Advise clients on M&E system selection, conduct feasibility studies, and ensure designs are cost-effective and sustainable. Project Management: Coordinate with multidisciplinary teams, manage design modifications, and provide on-site technical support. Sustainability: Promote energy-efficient designs, integrate renewable solutions, and introduce innovative M&E technologies. Compliance: Ensure compliance with regulations, conduct risk assessments, and liaise with authorities for approvals. Documentation: Maintain thorough design documentation, prepare reports, and lead design review meetings. Team Leadership: Mentor design engineers, ensuring the team is coordinated and delivers high-quality outputs.

BEHAVIOURS NEEDED TO SUCCEED

PERSONAL COMPETENCIES

Proven ability to manage and lead a team of engineers and collaborate across multiple disciplines.

TECHNICAL COMPETENCIES

Proficiency in M&E design tools such as CAD, BIM, and other industry-standard software.

SKILLS & KNOWLEDGE

Experience with large-scale commercial, industrial, or residential projects.

FORMAL EDUCATION

BACHELOR DEGREE

MAJOR STUDY/SPECIALIST (EDUCATION)

M&E

EXPERIENCE REQUIRED

3-5 Years

Responsibilities:

1. Oversee daily operations, ensuring high-quality client service and operational efficiency across all regions, including overseas markets (e.g., Malaysia, Philippines, Algeria etc).
2. Implement processes to improve productivity, monitor performance, and recommend continuous improvements.
3. Develop strategies for market expansion, identify new business opportunities, and cultivate strong relationships with clients, stakeholders, and partners.
4. Assist with budgeting, financial forecasting, resource allocation, and support cost control initiatives to maintain profitability.
5. Lead, motivate, and manage cross-functional teams to achieve company goals while fostering a positive, collaborative work culture.
6. Contribute to strategic decision-making and risk management, and ensure compliance with industry regulations and internal controls.
7. Serve as a liaison between leadership and stakeholders, ensuring effective communication, alignment, and consistent messaging across all channels.
8. Prepare detailed reports, presentations, and other documents to track progress and ensure alignment with company objectives and operational effectiveness.

Requirements:

1. Bachelor's degree in business, management, or a related field (Master degree is preferred).
2. 8-10 years of senior management or leadership experience in consultancy or a related industry.
3. Proven expertise in team management, business development, financial management, and strategic decision-making.
4. Strong problem-solving skills, with a focus on driving results and meeting company objectives.
5. Excellent financial management skills, including budgeting, forecasting, and resource allocation.
6. Outstanding communication and interpersonal skills, with a strong ability to foster collaboration and maintain a positive work culture.
7. High integrity, professionalism, and sound judgment for making strategic decisions in dynamic, multi-market environments.
8. Proficiency in MS Office and familiarity with industry trends; willingness to travel internationally as required.

Position Purpose

To support the Management in developing and driving the overall Allswell brand portfolio strategy, and formulating the annual marketing plans.

Major Tasks & Responsibilities

• Develop brand development plan & strategy for Allswell
• Develop and implement integrated marketing plan, and marketing campaigns to support overall brand growth and profitability
• Manage overall brand portfolio and product mix to maximize profitability
• Responsible for A&P planning, manage all marketing A&P budget efficiently, and monitor its effectiveness to ensure positive ROI
• Monitor, analyse and evaluate market and brand trends, consumer behaviour and competitor activity to identify market opportunities
• Measure and monitor key performance indicators, ensure right actions are taken for KPI to be on track
• Work closely with the Marketing team to develop integrated consumer promotions & activations
• Work closely with the sales & channel teams to develop integrated trade marketing activations and ensure consistency in brand image across all distribution channels
• Collaborate with health & wellness organisations to reinforce Allswell’s positioning
• Develop short term and long-term marketing strategies to meet the company’s brand objectives
• Monitor competitor activities and analyse pricing positions and consumer analysis

Qualifications

• Degree in any business-related qualifications
• Minimum 3 years in a brand management role, preferably in the FMCG beverage industry and/ or FMCG health & wellness products
• Strong leadership skills, result-oriented, self-motivated, pragmatic, analytical, problem solving, communication and negotiation skills
• Able to work under pressure and independently
• Strong commercial acumen and innovative with entrepreneurial spirit

Mission statement:

Provide strategic direction, leadership, management and coordination of the engineering function across business units. Drive the performance of the engineering, function performance to ensure that all engineering activities meet the required safety, integrity, financial and contractual requirements. Initiate and drive continuous improvement activities across the function.

Your responsibilities:

• You will act as member of the business unit management team providing strategic and operational guidance to support ongoing development of the business, serve as an escalation point for individual and systemic engineering issues within the organization.
• You will manage the customer relationships at senior level, develop long-term relationship with key customers, work with the customer to shape and deliver solutions – seek feedback and innovate with the customer to drive and deliver improvement, work with business development to target new, present new technology and innovation at conferences, client events and oversee contractual work within own business units, conduct regular progress reviews, identify and manage contract risks.
• You will create and manage implementation of long-term strategic plans which define business strategy resource requirements, oversee planning and control process in the engineering teams, conduct regular reviews to ensure the execution of tenders/projects according to agreed targets in terms of schedule, quality, cost and customer satisfaction, monitor quality metrics, identify opportunities for improvement and oversee improvement activities. You will create and implement strategies to ensure that business risks are identified and managed, and business opportunities are exploited as a part of business planning, collaborate with the supply chain function to develop strategic partnerships with key suppliers of services and equipment needed for engineering.
• You will guide the business in building engineering/operational capability through training, mentoring and shadowing programs, support business unit in establishing and deploying required frameworks/processes, conduct and follows-up certification process jointly with business, ensure processes are in place to capture and share best practices and operational experiences, support global business unit strategy with defining concepts for business unit-specific Occupational Health and Safety (OHS), compliance and supply chain management and developing processes and tools and conduct management review to guide operation of continuous improvement activities.
• You will ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed, guide, motivate, coach and develop direct and indirect subordinates, within HR polices, contribute to management review of the business unit's financial, performance, along with other business unit management team members., formulate financial plans and budget estimate for the unit/business area, oversee adherence to these plan and estimate.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Minimum Bachelor of Engineering with a good experience in power industries and substation business.
• Master of Engineering will be added advantage.
• 10 to15 years Engineering experience in design and engineering of Substation, working experience in global organization.
• Good knowledge of engineering tools and process.
• Should have handled cross country units and experience in implementation of new process and initiatives.
• Proficiency in English Communication.

Job Description

• Develop and implement strategies to expand FOSI Consultants' presence in the market.
• Lead and manage the process of acquiring new clients and projects.
• Conduct market research to understand industry trends, competitor activities, and emerging opportunities.
• Build and maintain strong relationships with key clients, stakeholders, and partners.
• Engage with potential clients to understand their needs and provide tailored solutions.
• Lead the preparation of proposals, presentations, and bids for new projects.
• Work with the technical and design teams to ensure that proposals meet client requirements and align with company capabilities.
• Collaborate with senior management and project teams to align business development efforts with company goals.
• Collaborate with finance and project teams to support the development of pricing strategies, assist in revenue forecasting, and ensure alignment between business development activities and financial targets.

Job Requirements

• Bachelor's degree in Business Administration or other field; a Master's degree is preferred
• At least 2-4 years of experience in business development, preferably in engineering or construction industry.
• Strong understanding of the design and consulting sectors, including project management and urban planning.
• Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain strong client relationships.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

The Duty Manager supervises and coordinates the daily operations of the front office department to ensure the smooth delivery of guest service in accordance with the department's service standards and procedures.

He/She plans resources, allocates work assignments, maintains accurate room status information and handles operational irregularities.

Primary Responsibilities:

- Acts as Manager on duty for the hotel, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

- Directs and oversees all hotel operations to ensure guest satisfaction and safety.

- Manages the front desk, ensuring all employees perform the tasks assigned to them and coordinate front desk activities with other departments.

- Ensures team members perform and accurately complete the daily night audit in a timely fashion.

- Prepares and distributes daily summary reports for Hospitality Services Division.

- Completes and records the Night Shift Checklist (before and after Night Audits) accurately, by Operational, Financial, and Administrative tasks listed in the checklists.

- Prepares incident report as and when required.

- Assists the Front Office Manager in implementing and enforcing financial controls throughout the department, helping control operating expenses, scheduling, and purchasing.

Responsibilities

· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow

· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards

· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback

· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory

· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance

Requirement:

- Experience in wellness and related hospitality industry

- Able to motivate and lead a team to ensure high-quality service

- Attention to details, ensuring high standards of cleanliness, safety and service quality

- Passion for wellness and self-care

- Friendly and cheerful personality

- Able to work weekend and Public Holidays

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers.

This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR.

About You

We’re looking to recruit an experienced Customer Service Team Lead reporting to the Customer Service & Logistics Manager based in Singapore. You will be part of the APAC Customer Service team and together, you will partner with your stakeholders to ensure customer service excellence.

This is a varied role for a person who has a strong grounding in order management, people management, excellent customer service plus communications skills.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

• Process order entries, ensure that these entries are accurate, issue timely invoices, and actively correspond with customers on delivery/service status in APAC.
• Prepare shipment documents, and liaise with forwarders to ensure delivery of outgoing shipments is timely
• Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.
• Handle sales inquiries by coordinating pricing and product issues with the country sales managers and responding to customers' inquiries
• Co-ordinate the complete process with the appropriate Supply Chain, Production & Finance department
• Pro-active contact with customers / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings
• Manage claims, returns, and refusals from the customers appropriately. Follow through with the investigation and closure of complaints.
• Ensure logistics operational procedures are observed and complied with
• Review work processes for continuous improvement
• Coach and lead CSR, enhancing their skills and capabilities
• May assist in other areas or perform duties as required

EHS

• Perform, Maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to our APAC head office located in Biopolis, Singapore.

What You’ll have

• Diploma / Degree in any discipline
• Minimum 5 years experience in chemicals or food ingredients industry with at least 2 years in the capacity of managing a small team
• Excellent verbal and written communication skills
• Experience with SAP – CS module
• Team player
• Ability to follow through and work under tight deadlines
• Tenacity to work on complex projects and manage multiple stakeholders

What We Can Offer

• Base salary with AWS + Performance Bonus
• Medical & Hospital Insurance coverage
• Flexible benefits
• LinkedIn Learning
• Hybrid working arrangement
• Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

Position Overview:

We are looking for a highly motivated, results-driven, and entrepreneurial individual with a passion for innovation, to lead and grow the Singapore Chapter of our Global Startup Acceleration Program. This setup comprises of presence in Paris, Montreal and Singapore, running a common program worldwide.

This individual will be responsible for managing day-to-day operations of the program for the Asian region, driving the success of the program and of participating startups, and fostering strong relationships with mentors, investors, and partners.

As the Program Manager, you will play a key role in shaping the future of our accelerator program, coordinating and collaborating with the Chapter Managers in the other sites, to derive measurable impact to the Group's business and operations.

Responsibilities:

1. Program Management, operation and reporting

• Oversee the end-to-end management of the accelerator program in the region, ensuring alignment with the program in Paris and Montreal
• Manage the program’s operational processes, including application cycles, cohort selection, and participant evaluation
• Deliver excellent accelerator experience to founders, mentors, partners and all stakeholders
• Measure and track progress of startups, ensuring achievement of program milestones
• Develop and maintain dashboards and reporting system to track progress and success of startups within the program
• Prepare regular progress reports and presentation for senior leadership, stakeholders and investors

2. Mentorship & Network Development

• Cultivate and maintain relationships with a diverse network of mentors who can provide valuable guidance and support to startups
• Work closely with startups to understand their needs and provide tailored support, or to match with appropriate mentors
• Organise and manage mentor-mentee interactions, ensuring a high level of engagement and value for both parties
• Coordinate and facilitate workshops, mentorship sessions and networking events for cohort participants

3. Partnership and Business Development

• Identify and build relationships with strategic partners, including potential investors, corporate partners and service providers
• Collaborate with external organisations, industry associations, customers and thought leaders to enhance the program's offerings and reach
• Support startups in activities for raising capital

4. Startup support and advisory

• Identify challenges faced by startups and proactively offer solutions or connect them with appropriate resources
• Regularly assess the performance and growth of startups, providing feedback and recommendations for improvement

Requirements:

• Bachelor’s degree in Business, Entrepreneurship, or a related field (Master’s or MBA is a plus)
• 5+ years of experience in startup ecosystems, venture capital, business development, or management consulting
• Proven experience managing or supporting accelerator programs, incubators, or early-stage ventures
• Strong understanding of startup challenges, fundraising processes, business operations, and scaling strategies
• Exceptional communication and interpersonal skills, with the ability to build relationships with diverse stakeholders (startups, investors, mentors, etc.)
• Ability to think strategically and execute tactically in a fast-paced, high-pressure environment
• Strong organisational and project management skills, with the ability to handle multiple projects simultaneously

Preferred Skills:

• Knowledge of aerospace, defence and security industries
• Experience working with startups in a hands-on role
• Familiarity with startup tools, pitch decks, financial modeling, and fundraising platforms
• Fluency in the Korean language is an advantage because the business is engaging with the Korean startup ecosystem

The M&E Commissioning Manager is responsible for the strategic planning and delivery of the testing and commissioning of M&E Systems and Services as per contractual requirements.

Job Responsibilities

• Collaborate with cross-functional teams for a smooth transition from commissioning to operations (going live) including ensuring the requirements and schedules are incorporated into all construction contracts and construction costs.
• Create and review Commissioning Plan and implement Data Centra Level 1 to Level 5 commissioning procedures in effective and efficient manner.
• Incorporate commissioning activities (durations and logic) into master project schedule with the collaborate with vendor commissioning personnel.
• Furnish copy of all material / information required by the Commissioning Agent including those provided by Services Contractor / Specialist Vendors for forwarding to the client as form of reporting, e.g., current and lookahead Commissioning activities, commissioning issues status inclusive of closed and new issues, construction and commissioning related health and safety observations and recommendations, etc.
• Maintain a detailed schedule during the construction phase. Provide an updated and accurate commissioning filter of the schedule at each Commissioning meeting.
• Develop comprehensive and project specific flushing and cleaning of various piping systems in coordination with the Commissioning Agent.

Job Requirements

• Degree in Mechanical/Electrical Engineering or related discipline
• 8 years+ of relevant testing and commission of M&E systems and services experience, preferably in data centers, commercial project, construction capital projects strategy and supply chain.
• Certified Data Center Professional with Project Management certification preferred.
• Independent decision-maker, problem solver who takes communicates their own ownership and accountability.
• Strong stakeholder management.
• Able to work in a fast paced and dynamic environment.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are seeking an experienced Finance Manager with a strong passion for the gaming industry to oversee and enhance our financial operations. This role will involve developing and implementing accounting standards, managing financial matters for both Singapore and overseas entities, and ensuring compliance with local regulatory requirements and group management requirements.

Job Responsibilities:

• Establish and Maintain Bookkeeping Standards:
  • Develop and establish accounting standards for Singapore and other overseas entities, to ensure the compliance with local and group financial reporting and tax filing needs.
• Accounting Automation Management:
  • Identify and prioritize automation needs, lead the automation and implementation of financial systems from 0 to 1.
• Financial Reporting:
  • Review Singapore's accounts and handle comprehensive accounting matters for other overseas entities, including but not limited to GL preparation, standalone reports or consolidation reports issuance, and other FR related statutory filings.
• Regulatory Compliance:
  • Stay updated with overseas local regulations and ensure compliance with all local reporting and filing requirements. Liaise with external auditors and corporate secretaries and regulatory bodies as needed.
  • Oversee the connection between accounting, financial reporting, and tax declarations, ensuring an understanding of their interrelations and overall compliance of regulatory requirements.
• Strategic Planning and Implementation:
  • Identify opportunities for process improvement and cost optimization, lead the strategic planning development and implementation
• Team Management:
  • Continuously develop the skills and knowledge of the finance team, and provide tailored tasks to enhance team capabilities, driving overall team growth.
• Ad-hoc Duties:
  • Perform other ad-hoc duties as assigned by the Group Accounting team.

Job Requirements:

• Bachelor’s degree or above in accounting or any related field.
• Minimum 8-10 years of working experience, including experience in a professional firm and in-house financial, with experience in handling more comprehensive financial matters, financial reporting, and tax declarations.
• Strong experience in handling complex financial transactions and comprehensive accounting operations.
• Proven ability to lead the standardization and automation of financial processes, particularly for overseas regulations.
• Experience in business planning, with a proven ability to lead and execute plans effectively.
• Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and accounts and client relations executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Accounts & Client Relations Executive, you will play a key role in building and maintaining client relations.

Job Description

• Handling of client enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with client outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all client records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in CRM software and ITQ is a plus
• A passion for the country and culture
• Willing to learn

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

WSP Consultancy Pte Ltd

This is a role requires a driven and detailed individual, with expertise in finance, accounting, reporting and experience with managing statutory requirements as such year-end audit, GST submission and year-end tax filing. This is a hands-on role as you will be required to take on detailed budget submissions, preparing financial reports etc.

The role has a high visibility to Management and opportunity to drive process improvements and manage outsourcing to shared services centre in Guangzhou.

Responsibilities:

1. Actively lead the accounting function, ensuring timely period end close, preparation and submission of reports, review of balance sheet schedules and reconciliations. Ensure all month end journals are recorded, and management reports prepared and submitted on time.

2. Review all intercompany reconciliations, oversee the management and resolution of discrepancies.

3. Oversee the Accounts Payable function, cashflow projections and payment runs.

4. Plan and manage the year end audits to ensure timely completion and filing of accounts. Assist with the preparation of statutory financial statements and ensure statutory deadlines are met.

5. Participate in the half yearly forecast exercise, co-ordinate data uploading from Project Finance, aggregate Company level submissions, compile and prepare the respective reports required for the review and submission.

6. Manage queries from Group companies and Asia HQ and resolve issues.

7. Review project backlog tabulation and phasing regularly. Highlight areas for follow-up and work with Project Finance on team on updates.

8. Participate actively and work closely with business leaders to support business improvements and Project Finance team on project related matters.

9. Support the team on their career and professional development.

Requirements:

• Degree in Accountancy/ACCA with at least 5 years in a related role. Good knowledge of GST, withholding tax and corporate tax.
• Experience with handling budget and reporting for multiple cost centres and divisions within a single company. Prior working experience in a service-related organization or construction industry will be advantageous.
• Team player with a hands-on, can-do attitude. Self-motivated, meticulous, keen attention to details and comfortable with handling detailed and voluminous financial reports and committed to deadlines.
• Applied knowledge of Oracle, EPM and Hyperion Financial Management and advanced EXCEL skills.
• Good verbal and written communication, comfortable communicating with multiple senior leaders.
• Adaptable and able to work under pressure, good personal efficiency, can-do attitude.

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Responsibilities

· To interact with patients on daily basis for meal ordering

· To take patients’ meal orders

· To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)

· To key in patients’ meal orders to meal ordering form

· To work with Food Services Vendor for patients’ meals

· Ensure patients’ meal orders are accurate

· Assist with daily operations in Food Services

Requirements:

· Good interpersonal skills

· Good customer service

· Able to work effectively with Microsoft Excel, Computer, and Tablets

· Willing to stand for long hours

· Able to work in a team

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.