Summary

The Team Lead will be responsible to the Head of Learning & Development for all coordination and conduct of functional training programs, management of standards and procedures for operations in his/her assigned business unit. The incumbent is responsible for the review, formulation and implementation of training plans and programs for in-house, industry, other regulatory courses for in order to achieve consistent, high quality service delivery for the respective business units.

Duties and Responsibilities

▪ Oversee all training in areas of development and delivery, and assessment and evaluation, and planning and communication in his/her business unit.

▪ Identify and assess the training needs of the job roles in consultation with stakeholders and in collaboration with the Curriculum Developer in his/her business unit.

▪ Design develops and review training and assessment programs/materials in collaboration with the curriculum developer in his/her business unit.

▪ Assess his/her training team members’ (comprising Trainers, Line Trainers and On-Job Trainers) training competencies and skills, performance and productivity to identify areas of development and growth.

▪ Coach his/her training team members to ensure consistent high standards and quality in training delivery.

▪ Establish effective working relationships and collaborations with internal and external stakeholders at various levels.

▪ Oversee evaluations of all training programs in his/her business unit and recommend strategies for continuous improvements.

▪ Conduct in-house training and briefing to share best practices as required and ensure compliance to regulatory training requirements for operations in his/her business unit.

▪ Keep abreast of industry training trends, developments, and best practices, and recommending new teaching/learning methodologies.

▪ Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

▪ Minimum in WSQ Advanced Certificate in Learning & Performance or ACLP/ACTA

▪ Minimum 5 years of demonstrable sound knowledge in operations.

▪ Minimum 2 years conducting training and assessment.

▪ Able to analyze, evaluate and assess learning challenges and develop new innovative learning solutions.

▪ Able to work independently and collaborate effectively as well as a self-starter with positive mindset.

▪ Excellent self-motivation, interpersonal, communication and project management skills.

▪ Ability to work well as both a team player and leader

This is a 6-month contract role based in Singapore.

Main Responsibilities:

• Drive proactive paid/owned/earned storytelling across product and tech - which requires the hire to keep on top of product updates, shape comms strategies and narratives around these developments and then execute.
• Support executives in external engagements.
• Oversee our corporate communications review processes, including press room management, reporting and media relationship management.
• Provide support for key campaigns and media activities.

Must haves:

• Bachelor’s degree (no preference in field)
• Minimum 7 years of experience: Technology PR, media relations, crisis/issues management
• Experience working in a regional or global team in a fast-growth company
• Excellent command of English (written and spoken)
• Hands-on and motivated by challenging work

Good to have:

• Content marketing or integrated marketing experience would be a plus
• Consumer technology and Internet sector experience preferred
• Comfortable with data and able to translate it into information that is easy to understand

UEN: 199700895N

Job Description

Key Responsibilities

Supervise, Lead, motivate, direct, develop and train a team of production employees. Assigns work and sets priorities for employees. Provides technical expertise and managerial leadership. Effectively communicates daily crossovers and build/test issues across all levels of Manufacturing.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Leads operational meetings; establish consistency in processes, and ensure alignment of tactical and/or strategic plans. Develops and tracks key organization performance metrics to meet or improve cycle time performance. Schedules and conducts milestone meetings.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Actively strives to prevent employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Analyzes and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

• Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

• Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

Part-time Service Crews needed for Heavenly Wang.

Min 2 months commitment required.

Location:
Changi Airport

Responsibilities:
• Process customers’ orders and cashiering duties

• Food preparation and Coffee Making

• Clear plate and tables after customers have consumed the food

• Wash up the dishes and cups that were used by customers

Working Hour:
Minimum 3 days work week

Able to work rotating shifts of 7am to 1pm, 10am to 3pm, 5pm to 11pm

Salary:
$13 per hour until 29 Feb 2024

1 March 2024 onwards, $10.79 per hour

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Job Description

• Provide guidance and direction to CAD team to ensure operational and rechnical excellence.
• Responsible for updating drawings as per the latest information provided
• Collaborate with others to establish timelines and budgets, as well as solve problems.
• Other duties as assigned

Job Requirements

• Make decisions based on designs.
• Maintain documentation records of generated design deliverables.
• Extensive knowledge of the company's preferred software.
• Ability to collaborate with others to solve problems.
• Minimum 5 years of relevant experience in infrastructure projects' implementation
• Strong communication skills.

Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.

Responsibilities:

• Devise a growth strategy that encompasses both financial success and customer satisfaction.
• Conduct research to identify emerging markets and evolving customer needs.
• Schedule and conduct business meetings with potential clients.
• Promote our company's products/services, aligning them with clients' objectives and needs.
• Ensure compliance with legal regulations when preparing sales contracts.
• Maintain comprehensive records of sales, revenue, and invoices.
• Provide reliable post-sales support and feedback.
• Cultivate enduring relationships with both new and existing clients.
• Mentor and nurture entry-level staff, helping them grow into valuable sales professionals.
• Set development goals for the team and the business, and ensure their achievement.
• Provide training and assistance to team members for skill development.
• Identify and tap into new markets while enhancing sales strategies.
• Perform any additional tasks as assigned by the director.

Requirements and Skills:

• Proven work experience as a business development manager, sales executive, or in a related role.
• Demonstrated track record of sales success.
• Customer support experience is a bonus.
• Proficiency in MS Office and CRM software (e.g., Salesforce).
• Strong command of the English language.
• Sound market knowledge.
• Exceptional communication and negotiation abilities.
• Aptitude for building rapport with clients.
• Excellent time management and planning skills.
• Ability to thrive under pressure.
• Availability to work within flexible hours, including evenings, holidays, and weekends.

Singapore Aero Engine Services Pte Ltd (SAESL) is a dynamic and fast-growing organisation committed to fostering a positive and productive workplace culture. As we continue to expand, we are seeking an experienced human resource manager with a special focus on process improvement to join our team and lead HR initiatives that support our organisational goals.

About the Role:

Reporting to Vice President, Human Resources, you will play a pivotal role in developing and reengineering our HR processes to enhance overall efficiency, effectiveness, and employee experience. This position requires a thinker with a strong background in human resources and a passion for continuous improvement.

Key Responsibilities:

• Evaluate existing HR processes, identify areas for improvement, and implement streamlined procedures
• Work collaboratively with cross-functional teams to ensure seamless integration of HR processes with other business functions
• Keep abreast of changes, develop and update HR policies and procedures to align with industry best practices and legal requirements
• Research and analyse information, and provide human resources advice and decisions to maintain market competitiveness and support business goals
• Plan and manage human resources operations budget
• Establish strong working relationships with the HR team, cross-department colleagues, management team, government agencies, union, institutes of higher learning and vendors
• Act as a point of contact for employee relations issues, fostering a positive and inclusive work environment
• Responsible for the physical security of the company premises

Prerequisites:

• A degree from a recognised university
• At least 10 years of experience in a similar capacity, preferably in a fast-paced manufacturing environment
• Strong knowledge of HR best practices, employment laws, and regulations
• Strong leader with emphasis on empowering and developing others to achieve team success
• Good interpersonal and communication skills with multiple levels in the organisation
• Analytical mindset with the ability to use data to drive decision-making
• Proficient in Microsoft Office 365 and exposure to HRIS systems

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

Job Description

· To provide support and application for Wafer Sort & Testing Related Equipment.

· Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Qualifications / Requirement

· Diploma in Electrical / Electronic Engineering.

· Preferably with experience in Vacuum Technology and/or Wafer Testing.

· Excellent written and verbal communication skills, customer service oriented, self-motivated and able to work independently.

· Result oriented and able to work well under pressure.

· Travelling required.

Oversee the overall import and export operations. Supervise and ensure a smooth flow of the airfreight import and export operations; ensure that relevant documents are sent on time and follow up on urgent issues. Require good communication skills to ensure excellent customer service to our clients and vendors, and ensure harmony within the departments. Responsible for initiating new ideas to create an easier workflow for everyone.

Key Responsibilities

· Develop and implement strategic plans to enhance airfreight operations.

· Collaborate with senior management to align airfreight strategies with overall company objectives.

· Oversee day-to-day airfreight import and export operations.

· Ensure compliance with relevant regulations and industry standards.

· Optimize processes to achieve operational efficiency and cost-effectiveness.

· Lead and motivate a small team of airfreight specialists.

· Provide guidance, training, and support to enhance team performance.

· Build and maintain strong relationships with clients, ensuring their airfreight needs are met.

· Address and resolve customer concerns promptly.

· Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.

· Implement key performance indicators (KPIs) to monitor and improve airfreight performance.

· Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.

· Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.

· Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in business development and strategic account Management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders

A Day in the Life

• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations.
• Identify new avenues and prospects to demand for our company products/services
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements.
• Communicate with factory on site progress and delivery.
• Follow-up on tender, work on tender submission and attend tender interviews etc.
• Any other ad-hoc duties as assigned by the company.

Who Are We Looking For

• Diploma/Degree in Building or any related field
• At least 5 years sales experiences in building & construction sector, preferably in Furniture and Fittings
• Self-driven, focused and goal oriented
• Possess excellent interpersonal skills and impeccable communication skills
• Strong organization and planning skills
• Possess a valid Singapore class 3 driving license.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Team

The Contract Logistics Engineering & Automation team is responsible for diagnosis and reengineering process to work out the improvements and with innovations/automations application as necessary on Contract Logistics operations for our customers in APAC and all over the world. One of major aspects is the application of updated process through engineering and innovative technologies including but not limited to automation and robotization in both new business opportunities and existing operations.

Responsibilities

Lead Engineering & Automation projects of assigned markets to support business improvements and renewals:

• Provide leadership to Qualify, Resource and Oversee the Engineering and Automation design process of all warehousing projects in assigned team within Asia Pacific Region which includes the planning, risk assessment, data analysis, material flow, determination of optimal solution concept, detailed solution design, manage automation vendor quotation and investment analysis.
• Ownership of the Standard Work Framework for Engineering & Automation APAC, to ensure efficient engineering & automation simulation processes and aligned to the key steps and milestones represented in CLDM. Guide the EA team resources to ensure awareness and compliance.
• Be the Engineering & Automation SME for matters in relation to any focused solutioning of product(s) or relevant EA tools. Constantly diagnose process and analyze engineered improvements for warehousing activities including but not limited to inbound, storage, outbound and VAS as an end-to-end process within 4 walls operations.
• Work collaboratively with the Engineering & Automation community to ensure the templates and offerings are correctly deployed to maximize the business success through these products and specific verticals
• Promote, leverage and facilitate the replications of best engineering & automation practices across EA Network

Engineering and Automation for Continuous Improvements of the assigned customer account:

• Collaborate with internal and external stakeholders to understand the requirements, communicate data requirements and methodology.
• Analyze detailed data to provide processes and workflows determination, position responsibilities and system flows in conjunction with physical material flows, identify tactical recommendations
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial and/or process engineering, automation, ergonomics, business practices & requirements
• Review the current layout and perform warehouse redesign as needed taking into consideration of net impact
• Conduct time studies and workflow movement measurement analysis to determine the current productivity and cycle times, and hence review the usage of appropriate MHE in relation to product specification, operations requirement and layout where necessary
• Validate and identify appropriate storage types and methodologies, both in manual and automated solutions, including applications of appropriate Automation and technologies for processes and/storage to increase productivity and/or capacity when applicable
• Diagnose and define potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario.
• Clearly present and demonstrate the impact of designed processes to warehouse design, technologies required, service to customer and all stakeholders.
• Drive project deliverables, presentation of results and recommendations to stakeholders
• Produce cost efficient solution and supply pertinent information to support ROI/MIRR during Investment Application and approval facilitation.
• Provide support our sites and operations with automation experiences sharing/coaching during specification, implementation and testing phases
• Define specifications and act as a counterpart to our global and regional supplier partners for automation
• Engineering:Responsible for managing and developing solution reengineering for existing customers including nominated projects/tasks from operations and contract renewals via scheduling plan
• Renewals: Trigger and engage the review of existing operations proactively to lead process and/or storage reengineering/improvements of Contract Renewals. Deploy detailed Engineering project when necessary.
• Automation: Assess the feasibility of utilizing and expanding the use of Automation, Robotics, and Technologies on applicable process or setup to improve productivity on the operations activities, but not limited to Inbound, Putaway, Picking, Packing, Outbound and VAS. Work on the projects screening and apply strategic imperatives to drive innovation & automation in key operations. Assess the feasibility of applying automation / robotization in customer projects (new and existing businesses)
• New Business: Support in new business/growth opportunities requiring Automation via technology check

Coaching & Training:

• Support to develop and conduct training programs and provide coaching in areas of industrial engineering and automation to in-country junior resource as required based on participants’ training/coaching needs
• As a member of APAC Engineering & Automation Leadership, support on the development, deployment, and continuous improvement of standardized methodologies, tools and templates
• Act as Engineering & Automation focal point for the assigned customer account
• Ensure self and team members have an Individual Development Plan (IDP) identifying personal development and alignment to business need
• Conduct regular communication to ensure team members understand the company’s objectives and goals
• Periodical evaluation of team members’ performance based on their personal growth targets

Qualifications

Education

• Bachelors’ degree, in Industrial Engineering / Logistics Engineering / Automation & Mechatronics Engineering
• Postgraduate degree is an advantage

Related Experience

• Experience in modern warehouse and distribution, supply chain design (automation and other modern warehousing innovation (robotics, digitalisation) is preferred
• Minimum 8 years’ professional experience in Logistics, warehousing or 3PL industries, preferably in an international logistics service environment
• 8+ years of relevant working experience of solution design/automation/process engineering in the logistics and supply chain industry; knowledge in 3PL is a plus
• Experience in VSM and/or Six Sigma is a plus

Technical Skills

• Solid analytical skills with good commercial and technical understanding of Contract Logistics and Warehousing.
• Excellent knowledge and/or extensive experience of logistics automation methods and techniques
• Knowledge on operative IT systems/WMS and automation implementation or worked with automated logistics systems will be added advantage
• Excellent proficiency in Microsoft Office (Excel functions – VBA/VLOOKUP/PivotTable, and PowerPoint, etc), and knowledge about other Microsoft 365 Apps including but not limited VISIO/Stream/Power BI is a plus
• Practical working experience with AutoCAD. Experience in CLASS, Sketchup and/or other supply chain design software/tools is a plus
• Good knowledge in warehouse solution design; able to develop operationally feasible solution(s) to meet customer requirements

Soft Skills

• Pragmatic financial acumen to optimize both investment level and ROI
• Structured project approach and ability to deliver results on time, on budget, and to the excellent standards
• Good command in spoken and written English; other Asian language(s) is beneficial
• Good organization skills with experience of leading, growing and nurturing a team is preferred
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Highly responsible, initiative, proactive, and able to coordinate and motivate people and to work as a team under time pressure
• Intercultural skills and working experience abroad are preferred

Travel Requirements

• Able to travel nationwide and regionally/internationally on project basis as necessary (<20%)

Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

Job Description:

· Client & partner management

· Office administrative work

· Answering phone calls and emails

· HR work and worker management

· Invoicing and purchasing

· All other related or ad-hoc duties assigned

Job Requirement:

· Proficient in MS Office skills

· Proficiency in Xero is a plus

· English speaking, English and Chinese speaking is a plus

· Strong in verbal communication, interpersonal and organisational skills

· Willingness to work in stressful environments

· Ability to multi-task, work under pressure and meet tight deadlines

Benefits:

· Flexibility of WFH if proven to perform well remotely

· Prospect in promotion to a higher managerial position

· Team-working environment with ‘Family’ cultures

· Medication allowance and welfare

· Remuneration shall be based on years of experience and qualification.

We apologise that only shortlisted would be notified.