Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Job Descriptions:

1. Co-ordinate and liaise with respective subsidiaries regarding group consolidation matters.
2. Ensure subsidiaries submit consolidation packages in a timely manner.
3. Prepare month-end, quarter-end, and year-end closing, and consolidate financial statements of the Group in accordance with IFRS and Group requirements.
4. Prepare the statement of group cash flow, necessary supporting schedules, and announcements for SGX on quarter-end and year-end closing.
5. Ensure group consolidation is completed in a timely and accurate manner.
6. Prepare the board file quarterly.
7. Assist in the preparation of the annual report, annual general meeting (AGM), and extraordinary general meeting (EGM).
8. Assist in the preparation of the Sustainability Report.
9. Assist in simplifying the monthly consolidation package.
10. Prepare the consolidation of the group's annual budget and forecast.
11. Assist in coordinating and liaising with external auditors for all group matters and issues.
12. Ensure compliance with relevant statutory requirements and standards (Financial Reporting Standards and Tax Act).
13. Assist in the development and implementation of standard operating procedures.
14. Handle any ad-hoc matters as assigned.

Secondary (10%):

1. Manage a local subsidiary and its affiliates, overseeing various areas.
2. Review payment vouchers and staff claims.
3. Review financial reports to ensure compliance with overall group reporting and prescribed standards.
4. Monitor and analyze monthly operating results against budgeted financial reports.
5. Monthly preparation of board pack materials and conduct monthly board meetings.
6. Review GST reports for monthly or quarterly filing to IRAS.
7. Oversee yearly stock take exercises.
8. Review year-end closing and audit schedules, including liaison with auditors and tax agents.
9. Coordinate and liaise on the yearly financial budget and forecast.
10. Review daily cash flow.
11. Perform detailed GPM analysis on a project basis.
12. Travel to overseas subsidiaries may be required.
13. Handle any ad-hoc matters as assigned.

Job Responsibilities:

• Bachelor's degree in Accountancy or ACCA, or its equivalent.
• Proficient in Singapore Financial Reporting Standards and/or International Financial
• Reporting Standards and group consolidation.
• Minimum of 5 years of related working experience. Experience in Group
• Consolidation under a Listed Company is preferred. Familiar with the analysis of group results and SGX reporting.
• Knowledge of SAP ERP System will be an added advantage.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Project Manager to join the team.

about the role

• Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.
• Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.
• Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.
• Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.
• Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.
• Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.
• Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.
• Manage processes and procedures covering issue and risk management.
• Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period
• During project phase, lead the application in covering,

1. Contract Management
2. Service Level Management (SLA)
3. Service/Change Request Management (scope, schedule, budget, prioritisation)
4. Problem and Incident Management (tracking, escalation, closure)
5. Audit and Security Services
6. Risk Management

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 3 to 5 years of experience in Project Management and familiar with the full project development life cycle.
• Certifications (CITPM / PMP/ COMIT) are highly desirable.
• Experienced in hardware/ technical refresh projects is an added advantge.
• Knowledge of Singapore government authority data, procurement and governance processes will be ideal.
• Strong people, stakeholder and communication skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.

Specialising in FMCG – they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.

This agency produce incredibly work, and are therefore looking for someone who takes pride in their work with passion.

Packaging design experience is ideal but not essential!

In this role, you’ll be responsible for:

• The day to day running of projects, whilst building a strong relationship with your direct clients.
• Attending and organising client meetings.
• Creating and leading presentations, with creativity.
• Building long term partnerships.
• Managing the delivery of projects.

We are looking for :

• A minimum of 3 years’ experience in client management.
• The ability to build strong relationships.
• Excellent interpersonal skills.
• Resourceful and capable in identifying new opportunities with client relationships.
• The ability to multi task across projects.
• Demonstrate a clear understanding of the design industry.

If this sounds like you, we would love to talk further!

Reg No.: 11C4388

EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Please attach your CV for consideration, and we look forward to hearing from you.

Our client, a listed company in the Financial Services industry with trusted track record and held by strong bank shareholders are currently looking for a Relationship Manager to join their team.

The Relationship Manager's job scope will include prospecting new customers in SME category, market and propose financial solutions to meet client needs, and preparing credirt proposals.

Successful candidates can expect to work and grow in an established company within a supportive team.

REQUIREMENTS:

• Degree in Banking/ Finance/ Accountancy or equivalent.

• Prior experience in writing credit proposals/financial analysis is good to have

• 1 year(s) of working experience in Commercial, SME Banking (Loans), or mortgage loans

• Candidates with existing customer base of SME will have a distinct advantage

• Skilled in business writing

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all applicants be contacted.

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for learning, and a collaborative nature, and you will have the opportunity for a long and exciting career here. We’re searching for a committed Executive Assistant to support the senior management team in Singapore.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Who we are looking for:

Administration Manager

We are seeking an experienced and result oriented individual to join us as the Administration Manager to support the Administration function in Singapore. The main responsibility is to provide a wide range of administrative support and services to the Singapore branch.

The role is based in Singapore and reports to the Head of Human Resources & Administration in Singapore.

Duties and Responsibilities

1. Manage the Administration function which includes the supervision of a Receptionist and an Assistant Officer, Payments.

The administration functions include the following scope:

A. Facilities management, Premises & Security

• Oversee the full administrative requirements of facilities management and premises.
• Responsible for tenancy renewal, renovation, including the coordination of building space allocation and layout.
• Responsible for security management, including the administration of office access cards.
• Office intranet posting of the telephone directory.

B. Reception & Mail management

• Provide the direction and policy decisions for effective reception and front desk services and mail administration.

C. Procurement & Vendor Management

• Drive the selection and vendor management for general office purchasing.
• Oversee procurement services.

D. Travel Management

• Oversee the travel administration ensuring efficient execution according to policy.

E. Record management - Central document storage and archive, including outsourcing 3rd party arrangements.

2. IT User Access Administration

• Responsible for performing regular user access profile verification as needed.

3. Payments

• Administer and verify, the payment process to authorise the payment.

Requirements

• At least 8-10 years’ experience in the banking industry.
• Ability to multitask, prioritize and work well under pressure with minimal or no supervision.
• Ability to work with sensitive information in a professional and confidential manner.
• Good knowledge of the organisation’s set up combined with a well-established collaborative network of contacts across the organisation to facilitate liaison.
• IT literacy and the ability to use in-house systems in addition to relevant work-related software applications.
• Management aspects: ability to problem solve independently and offer solutions.
• Communication skills: ability to express clearly and logically, verbal and written.
• Ability to manage and work well with all levels of the organisation, internal and external.
• Process Improvement – analysis and restructuring of processes and work flows to improve quality and promote greater efficiencies and/or cost savings.
• Vendor/Contract Management – management of relationship with external vendors which include the contracting and negotiation of products and services, setting of performance standards and service levels.

Be a part of something BIG!

The position is a hands-on role within Group Risk Management in managing/supporting the following functions:

Risk Strategy & Assurance

The Risk Strategy & Assurance pillar is mandated to assist Singtel in accomplishing its business objectives by adopting a systematic and disciplined approach to Risk and assurance programs.

Group Risk Strategy

Reporting to the Senior Director, Risk Strategy & Assurance directly, the role will support the reinvigoration and upskilling of the overall risk management culture and processes for the group across business units. The role includes leading group-wide programs and partnering with the business directly to ensure improvement and effective implementation of the existing Control and assurance Framework.

Make an Impact by:

The role is expected to work in a team or independently on the following:

• Support the roll-out and implementation of the control and assurance framework, including the assurance mapping exercise and ensuring its successful implementation.
• Provide a structured mapping of assurances and an understanding of the sources of assurance and their scope.
• Clarify, rationalise, and consolidate multiple assurance inputs, providing greater oversight of assurance activities for the Senior Management in line with risk appetite.
• Assure that significant inherent risks are being managed to an acceptable level within the Organization’s risk appetite.
• Promote a risk and control awareness culture through awareness programmes (communications, workshops, training, dialogues, etc.) and sharing of past learnings.
• Support ad-hoc projects such as Partnering with stakeholders on special projects to ensure consistency in applying Risk & assurance methodology and support the strengthening and improvement of processes.

Skills for Success:

• Degree in Finance, Accounting, Business, Economics, IT or Engineering.
• Proven experience with defining, implementing, and drafting policies/standards about control and assurance management will be preferred.
• Proven track record with transformation & change leadership program
• Experience in working in a challenging business environment with proven capabilities in organizing, summarising, and presenting complex information.
• Proven track record with leading scenario planning exercises, implementing risk sensing capabilities and validating various risk and measurement models
• Advanced knowledge of risk management and control concepts, leading risk management practices and standards (e.g. ISO 31000, COSO).
• Possession of relevant auditing certifications and/or experiences
• Strong program management skillset and experience
• Advanced knowledge of SQL, tableau and/or PowerBI
• Strong team player with a positive attitude
• Highly driven, autonomous, and resilient
• Enjoy working in a dynamic and multi-cultural team and business environment
• Good communication (oral, written) and presentation skills
• Excellent stakeholder management skills
• Analytical and critical thinking
• Good to have an in-depth understanding of the telecommunications / ICT industry. These include the technology risks, competition and transformation developments in the telecommunications/ ICT industry, environmental hazards, and regulatory risks.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Why Join:

• Be part of a transforming team to strategise, refine and execute the OIP for the next bound
• Enjoy a collaborative environment where you can work with a diverse range of stakeholders, including government agencies, including partners, and community groups
• Rare opportunity to create an innovation platform in government, to benefit corporates and the economy at scale

Key Responsibilities:

• Plan and execute impactful through-the-line marketing and communication plans to deliver strong and measurable earned and paid media, both online and offline
• Conceptualise, develop and run campaigns, advertisements, marketing collaterals and other marketing deliverables. This includes running marketing ops for regular OIP calls
• Use data to plan and measure campaign effectiveness with focus on audience engagement and conversion
• Manage creative/media agencies for creative materials and online/offline ad buys
• Execute content strategy to grow the brand and users across owned and paid media, including LinkedIn and eDMs
• Develop and deliver strong narratives and compelling content (e.g., profile stories, collaterals) by engaging different stakeholders, both internal teams, and external users

Requirements: 

• 5 years of relevant experience in Marketing, Marketing Communications and/or Digital Marketing
• Ability to understand business needs and challenges and can perform data-driven analysis and decision making especially for Digital Marketing
• Strong vendor management skills
• Strong aesthetic sense and sharp writing skills for marketing materials
• Experience working with agencies and stakeholders to curate stories and angle
• Dedicated team player with excellent communications and interpersonal skills to engage a wide variety of stakeholders
• Able to multitask and work with tight timelines
• Experience in Government and/or B2B marketing preferred

#LI-IT2

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions
• Handle any guest feedback on food quality and service
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation
• Plan staff roster based on outlet’s operational requirements
• Supervise and support the operations of at least two restaurants/cafés
• Able to function as customer relations and handle customer reservations
• Ad-hoc responsibilities assigned by the Manager

Responsibilities

• Support sales team in solution and colour sales.
• Prospecting and identifying new market opportunities and establish new solution business model.
• Maintain and build good working relationship with existing and new customers and distributors.
• Formulate effective sales strategies to ensure share market share gains, increased profitability.
• Management of solution sales cycle includes analyzing customer requirements, preparation of sales proposals, testing of solutions, solution demonstration and installation.
• Conduct solution training for Sales Team and distributors.
• Management of projects development and implementation.
• Hosting of Webinars.
• Analyze industrial trends and competitive landscape and execution of market research to identify new business opportunities and attainment of sales target.

Requirements

• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Excellent communication and presentation skills.
• Knowledge in Colour Management and Managed Print Services is an advantage.
• Experience in Document Solutions Life Cycle is preferred.

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]
Shortlisted candidates will be notified for an interview.

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Call Strategy Solutions Services at 62263361
We will be most glad to assist you.

MOM License: 09C3018

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

Our client is from Manufacturing Industry. They are looking for a Service Engineer to assist their Engineer team for the next phrase of their business. They are located in West– easily accessible. The Service Engineer is responsible for:

Duties

• Delivering pre- and post-sales support to customers in alignment with departmental objectives.
• Coordinating the tasks of service engineers and technicians, ensuring efficient handling of service calls and issue resolution.
• Methodically troubleshooting and promptly repairing equipment.
• Providing recommendations to customers on appropriate usage, maintenance, and corrective actions.
• Planning and executing preventive maintenance for contracted customers.
• Assisting with Projects and A&A works as directed by management.
• Ensuring the accurate organization of service, warranty records, and installation data.
• Training and guiding assistant service engineers and technicians on technical matters.
• Serving as the main point of contact for management updates on issue resolution and team coordination activities.

Requirements

• Minimum of Diploma in Mechanical/Electrical Engineering or its equivalent
• At least 2 years of relevant working experience in related industry
• Project Management, Product Knowledge Skills & exposed to AutoCad or relevant drawing applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

ROLE: Responsible for GMP-compliant quality control tests of cell products

JOB SCOPE:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & Quality Assusrance Team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS:

1. Experience in quality control tests of immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in FDA IND filing.
3. Familiar with immune cell manufacturing, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.

EDUCATIONAL REQUIREMENTS:

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

SKILL REQUIREMENTS:

1. Experience in qPCR, flow cytometry and ELISA would be preferred.
2. Able to write/read Chinese will have an advantage.

We are seeking individuals with a dynamic personality to be a part of a MNC. Selected candidates will be trained to build and nurture strong relationship with customers.

Benefits:

Attractive remuneration compensation
Fast-track career progression
Transportation allowance
Travel opportunity

Job Requirements:
Creative problem solving & top notch organizational skills with attention to detail
Prioritize tasks according to urgency and meet tight deadlines with quality work, excellent time keeping
In depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals
Experienced in dealing with confidential information using discretion and sensitivity Excellent interpersonal skills - Outstanding telephone manner
Independent, Confident with working under pressure
Knowledge of the Customer Service
Mature and Polished appearance
Good team player and Reliable
Fast learner and Self-starter

Qualification:
A recognized Degree/ Diploma in any field
Fresher’s are welcome to apply!!!

Interested candidates, please forward your resume to [email protected] or click APPLY NOW

*We regret to inform you that only shortlisted candidates will be notified.*

EA Name: Louise Chia

Registration No. R1769464

EA License No. 08C5257

Position Summary:

The AV Service Engineering and Operations Coordinator is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

(NOTE: Candidates who are available at short notice will be prioritised.)

Our client is a Professional Body which is seeking a dedicated HR Manager to lead the human resources department and to contribute positively to the organisation's mission.

The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations. Appropriately qualified candidates can be hired at an Assistant Director job grade.

Key Responsibilities

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration or equivalent.
• Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.
• Strong knowledge of HR best practices and employment laws.
• Good interpersonal, communication and empathy skills.
• Detailed-oriented, analytically inclined and possess good problem solving skills.
• Adaptable and resilient.
• Ability to start work within short notice will be an added advantage.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

• MNC
• 5-day work week
• Lead the sales team as the Head
• Proven sales experience in Foodservice industry
• Be part of the organization's management team

Our client, a leading quality food provider and wholesaler, is looking for an experience leader to join their growing business as Head of Modern Trade.

RESPONSIBILITIES:

Brand Principal Engagement

• Lead highly professional business relationships with the brand principals for whom the company is the appointed route to market for retail channels in Singapore.
• Negotiate commercial terms for supply including all marketing co-op, inventory allowances, minimum margin and additional supply chain costs.
• Prepare and present business reviews with brand principals that highlight category performance, challenges for joint attention and opportunities for future growth.
• Support brand principals to develop effective and appropriate market strategies in Singapore to maximise brand performance.
• Where appropriate provide the full brand representation in market accompanied by the appropriate financial terms from the brand principal to reflect this.
• Identify, develop and deliver new brand opportunities for the company to represent in retail trade, prioritising opportunities from current brand portfolio or those for which there is also a wholesale opportunity.

Customer Management

• Lead the Sales team to manage highly professional business relationships with customers.
• Where appropriate participate in business reviews with key customers alongside Key Account Managers that highlight category performance, challenges for joint attention and opportunities for future growth.
• Support Key Account Managers to identify and execute opportunities for growth in ranging and categories.
• Be hands on alongside KAM’s in developing new customer opportunities in Retail Channels, building on existing supply chain to expand market coverage.

Sales Targets

• In conjunction with the management team to identify the annual financial year sales & gross profit, budgets for the Retail channels.
• Report on team achievement and market activity as required.

Inventory Management

• Have oversight of all forecast and inventory related processes for the Retail Channels team that ensures all inventory management KPI’s are met.
• Ensure all inventory claims on brand principals are processed accurately and on time, and queries addressed promptly to ensure payment.
• Troubleshot potential inventory issues where demand has not followed forecast; ensure that slow moving stock concerns are addressed promptly with customers and stock is cleared before expiry.

Staff Management and Development

• Recruit new sales team members who have the required skills, an appetite to learn and enthusiasm for the contribution sales team make to the business.
• Identify the team behaviours, competencies and outcomes that contribute to success and support each team member to achieve these, reflected as the highest standards of service and support to the customers.

REQUIREMENTS:

• Diploma/Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 8 to 10 years of relevant experience in Sales
• Experience in leading high performing sales team
• Proven sales experience in Foodservice industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

You’ll make an impact by:

• Supervising and leading teams of technical specialists to execute fire alarm project installation works.
• Supervising all fire alarm project installation works, engineering works, field personnel, subcontractors, and site progress in accordance to site/work schedule or program with consultants.
• Being responsible for overall project quality, cost control and timely completion of assigned projects.
• Planning and executing project activities including cost re-estimates, work schedules, and material delivery schedules. Maximize cost saving in ensuring most reliable and lowest quote from selected suppliers, prudent manpower planning
• Directing and organizing the preparation of engineering submittals and timely delivery of materials to site.
• Maintaining and controlling all project documentation - drawings, site progress report, T&C reports and O&M.

Your Defining Qualities:

• Diploma/Degree in Electrical Engineering or similar qualifications (ie NTC)
• Prior experience in building and fire related projects are highly advantageous
• Proficient project management skills, demonstrating a strong ability to efficiently oversee and execute projects
• Proven experience in stakeholder management in a dynamic organizational setting, with strong problem-solving and conflict resolution abilities.
• Competent computer literacy and a solid understanding of product knowledge
• Excellent communication, interpersonal and multitasking skills.

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Job Description

· Able to create a recipe list for the cocktails.

· Mixing of ingredients and preparation of cocktails

· Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.

· Assist with invoice and inventory management

· In charge of ensuring that all SOPs, standards, par levels, ordering, stock and costs are met and fulfilled as per standards

· Assist with bar opening and closing procedures.

· Maintenance of the bar hygiene and cleanliness standards.

· Interact with customers and maintain good relationships with customers.

· Able to perform cashier and order-taking duties.

· Ensure that all standard recipes, SOPs and standards are followed in the preparation process.

· Ensure the maintenance of equipment and flag for servicing or repairs when needed

Location: Boat Quay

Working hours: 4pm - 2am (Monday - Saturday)

OFF every Sunday

Requirements

• At least 2 year(s) of working experience in a general or hotel bar.

• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.

• Attention to detail is essential.

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Creative thinker, especially when it comes to food & beverage presentation or concepts.

• Enjoys a fast-paced, guest-facing work environment.

• Outgoing, friendly, extroverted.

• Able to commit on weekends and Public Holidays

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Petrol/Diesel Engines or Generator Sets
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Ensure compliance to corporate EHS policy, implement actions to drive

compliance and improvements to maintain EHS Management Systems

Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

Lead and facilitate compliance, EHS internal audit / surveys

Organize and lead regular EHS inspections, meetings and monitoring of

corrective / preventive action.

Develop procedures, programme to maintain compliance

Review new process and lead risk assessment relevant to the new process.

Responsible for corporate EHS reporting requirements

Lead incident and accident investigation, follow up on effectivenees of

implemented action.

Plan EHS training programme to increase safety awareness

Coordinate and work together with all departments, clients and

contractor/vendors to advise on all EHS related issues.

Promote zero accident culture in the company to strive group EHS KPI targets.

Job Requirements :

Diploma/Degree in Engineering or Health and safety related disciplines

valid MOM registered WSHO, NEA registered ECO

Preferably with Registered ECMO license

Certificate in BizSafe level 2 Risk Management or equivalent

Minimum 3-5 years working experience in LTA/PUB project

@ [email protected]