Position: Customer Service and Admin Executive

Salary Range: $1,800 - $2,600

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities:

• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "N/O" Level and above

At Applause Tyrwhitt @ Mercure Hotel, we believe that great food and exceptional service create unforgettable memories. We are on the lookout for a dynamic Restaurant Manager who is passionate about the hospitality industry and eager to lead our team in providing outstanding dining experiences.

Key Responsibilities:

• Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment.
• Oversee day-to-day operations, ensuring that every guest leaves satisfied.
• Develop and implement innovative strategies to enhance customer service and operational efficiency.
• Engage with guests to enhance their dining experience and gather valuable feedback.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and team management skills, problem-solving skills
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Passionate about food, hospitality, and creating memorable experiences.

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive work environment.
• Employee discounts and benefits.

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/4QPfpRRLChGX1JxU8

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales

management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

Position Summary

To plan and execute the sales and promotions and help in the planning of marketing strategies and policies under your supervision.

Primary Responsibilities

• To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To verify and approve void checks.
• To develop and implement training program for all staff working under his scope of responsibility.
• To supervise and implement standard of service so as to maintain higher possible standard and quality.
• To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.
• Previous Experience: Prior Restaurant and Management Experience.
• To participate in market survey on competitors.
• Able to work in a high-temperature kitchen for an extended period of time.
• Able to work nights, weekends, and holidays.
• Able to use touch-sensitive POS System.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast paced environment.

• Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.
• Prepares hair for styling by analyzing hair condition; shampooing and treating hair.
• Conditions hair and scalp by applying treatments.
• Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.
• Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.
• Maintains quality service by following organization standards.
• Maintains safe and healthy conditions by following organization standards and legal regulations.
• Obtains revenue by recording or collecting charges.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication
• Must be aware of CASE requirements and following accordingly to the prevailing standards

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

Roles & Responsibilities

Responsibilities:

• Assist the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry and meat
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

- to project manage projects that are on going construction on sites

- assist design architect with site administration

- able to understand construction sequence

- able to communicate effectively with consultants, client and contractors

- able to provide technical solutions on site

- manage timeline and quality of work on site

- able to guide junior staff

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites.
• Identify new revenue opportunities and provide daily, weekly and monthly reporting.
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry, with at least 5 years in a supervisory position
• Experience in both local & international brands preferred
• Proficient in Microsoft Office including email
• Knowledge in various platforms (eg Lanyon, Amadeaus, Duetto etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

6 day work week (including Public Holidays & Weekends)

8 hours rotating shift: start as early as 5/6am (transportation provided)

Location: Banquet kitchen @ Orchid Country Club (1 Orchid Club Rd, Singapore 769162)

Description

- Preparation drinks and Food packing

- Sorting, storing and distributing ingredients

- Travel around Singapore for catering set up (do loading/unloading, set up buffet tables, chafing dishes and cambros), transportation will be covered

- Ensure high standard of cleanliness and hygiene maintained of food warmers and buffet gears at all times

- Execute SAP S/4 HANA transactions, including purchase requisitions, receiving, invoicing, etc

- Have a good sense and knowledge of material purchasing and food wastage control

- Maintaining healthy Food inventory level and avoid over purchase

- Any other job duties as assigned by the superior

Requirements

- Execute SAP S/4 HANA transactions, including purchase requisitions, reciving, invoicing, etc (bonus if can perform)

- Must be willing to learn

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Responsibilities

• Assist the Customer Service Department on all shipping data entry and documentation
• Co-ordinate with carriers/freight forwarders on bookings and collection of cargo
• Liaise with external customers on all shipment-related activities
• Perform booking and process documentation as well as co-ordinate with various internal departments on shipping activities

Requirement

• Minimum ‘N’ or ‘O’ Level
• Good communication and interpersonal skills
• Good working attitude, willing to learn, meticulous
• Able to work under a fast paced environment
• Good knowledge of shipping and minimum working 1-2 years related working experience an advantage
• Able to start immediately or within short notice preferred

P-Serv is seeking talented candidates, Customer Service Lead to manage internal projects. The CS Lead will manage daily operation, backfill management, rostering, client management, P/L management.

Account Executive Primary Task:

• Oversee and be responsible for project management
• Manage ad-hoc staff under each account – handle each accounts’ deployment, timesheet, and annual leave planning (including weekends)
• Roster planning (including weekends)
• Submission of monthly reports
• Facilitate collaboration within their pool of staff
• Cover the receptionist or other roles within receptionist outsourcing unit when pool of staff is down

Receptionist Primary Task:

• Oversee the management, maintenance, and cleanliness of the reception desk, visitor holding area, and meeting rooms, ensuring they remain organized and presentable at all times
• Answer incoming calls and internal department queries within three rings, routing them in accordance with client policies
• Manage visitor check-ins and check-outs, updating hosts in line with client procedures
• Guide clients and guests to their designated meeting rooms and provide refreshments, such as coffee and tea, as needed
• Coordinate and oversee meeting room bookings in accordance with client guidelines
• Changing visitor access passes as necessary
• Handle the daily processing of incoming and outgoing couriers, ensuring they are directed to the appropriate recipients according to standard procedures
• Perform any additional duties as assigned by the clients

Facilities Management:

• Maintain the overall cleanliness and organization of office areas
• Ensure that office equipment (e.g., copiers, printers, shredders, lighting) and bistro machines are functioning properly in accordance with client policies
• Ensure meeting rooms are clean and well-maintained, replacing items such as whiteboard markers and dusters if they are not in good working condition
• Assist in the purchase of office supplies, including stationery and pantry items, following the company procedures and under supervision
• Liaise with building management and vendors on office facilities-related issues
• Perform any additional duties as assigned by the clients

Requirements:

• At least 3-4 years of experience in customer service
• At least 1-2 years of experience in managing project, team management, and daily operation
• Comfortable to act as standby for the team and work extra mile for project

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng (Senior Lead - TA)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Job Descriptions:

• Answer incoming calls promptly and professionally
• Provide accurate information and assistance to callers
• Transfer calls to appropriate departments or individuals when necessary
• Resolving customer complaints and issues in a timely and efficient manner
• Maintain a positive and helpful attitude while interacting with callers
• Document call information accurately and timely in the system
• Any other ad hoc duties as assigned

Requirements:

• Bachelor’s degree in Business or related field
• Strong communication and interpersonal skills
• Basic knowledge of hospitality/restaurant operations
• Ability to work well under pressure and in a fast-paced environment
• Basic computer skills for data entry and handling customer inquiries
• Excellent customer service skills with a positive attitude

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• $2k – 4k
• 5 days (8.30am – 5.30pm)
• AWS, VB, 14 days AL

Job scopes:

• Promote and sell company products and services, meeting sales targets and managing customer relationships.
• Identify new sales opportunities through cold calls and emails.
• Handle quotations, follow up on inquiries, and close sales.
• Work with suppliers on sales leads and marketing activities.
• Manage store inventory and arrange local and overseas deliveries.

Job Requirements:

• Minimum Nitec or higher qualification in science related field
• Fresh graduates are welcome

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 8432 3555 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24123737 | Lim Jia Le

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Customer Services Executive to join our transactional team.

Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when exceptions to the norm hits? To us, operations does not mean just repetitive work. While ensuring that we abide by the regulatory framework that governs our industry, we continue to push the envelope by innovating and optimising our processes to achieve a competitive edge.

If you are someone who is comfortable with numbers and takes an occasional challenge in the daily grind by its horn, we are looking for you.

Responsibilities:

• Monitor customer’s business function including currency exchange, monitoring of FX rates, capital and balances.
• Monitor and assist in customer’s account opening / administration.
• Monitor and execute trade facilities based on customers' instructions.
• Liaise with customers for operational issues and documentation collection.
• Generate and manage leads. In charge of following up with leads, confirming sales appointments and finding leads. Most of this work through phone contact with potential customers, timely communication is important.
• Assist in manage the overall business support strategy and tactical execution to ensure all end-to-end operations are continuously successful.
• Work closely with various internal groups to understand business requirements and develop a system through which the company can best leverage feedback from customers that we serve through our support channels to improve services.
• Provide administrative support. include preparing sales reports, marketing materials and written communication.

Requirements:

• University degree in the field of accounting & finance, business administration, or other related disciplines. An advanced degree in one these fields is a plus.
• Minimum 2-3 years of working experience in a similar capacity. Fresh graduate are welcome.
• Good knowledge of financial services industry will be a strong plus.
• Proficient in English and Mandarin languages to liaise with Chinese counterparts
• Strong interpersonal skills, able to engage a variety of personalities and build strong rapport.
• Teamworking skills

Title: Customer Success Engineer

Location: Singapore/ West

Industry: Tech

Perm

Responsibilities:

• Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues.
• Collaborate with customers to understand technical needs, provide support, and recommend solutions.
• Lead the implementation of video analytics solutions, conduct training, and ensure customer satisfaction.
• Administer the platform, manage user accounts, and troubleshoot as needed.
• Work with internal teams to enhance the customer experience and provide feedback for product improvement.
• Mentor interns and contribute to process documentation.
• Stay updated on industry trends to improve customer success strategies.

Requirements:

• Experience in customer success or technical account management.
• Strong background in software development or technical support.
• Excellent communication, problem-solving, and project management skills.
• Service-oriented with a customer-first mindset.
• Freshers with good communication and problem-solving skills are also encouraged to apply.
• Candidates with their own transportation are preferred.
• Valid driving license

(EA:20C0196)

R22108971