• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

Strategic Planning and Execution:

• Develop and execute product operations strategic plans based on company goals and market needs.
• Oversee the entire product lifecycle from conception to launch and post-launch.

Team Leadership and Development:

• Lead, mentor, and develop a high-performance product operations team.
• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Market Research and Analysis:

• Conduct in-depth market research to understand industry trends, competitive landscape, and customer needs.
• Analyze market data to provide actionable insights and recommendations for product development and optimization.

Product Performance and Optimization:

• Monitor and analyze product performance metrics to identify areas for improvement and implement solutions.
• Collaborate with cross-functional teams to enhance product features and user experience.

Customer Engagement and Support:

• Develop strategies to increase customer engagement and satisfaction.
• Ensure effective customer support processes are in place to promptly address user queries and issues.

Stakeholder Management:

• Communicate effectively with internal and external stakeholders, including executives, partners, and customers.
• Manage relationships with key stakeholders to ensure alignment and support for product plans.

Requirements:

• At least 5 years of product operations experience, preferably in the internet finance industry.
• Bachelor's degree or higher in business, finance, marketing, or a related field.
• Proven track record in managing large-scale internet finance products and operations.
• Proficiency in both Chinese and English, with strong oral and written communication skills.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Experience with cloud computing products.
• Advanced degree in a related field.
• Understanding of regulatory requirements and compliance in the financial industry.

Minimum with 12 years of experience in hairdressing, scalp and hair wellness with clientele base in excess of $20,000

Ability to lead , provide education and mangement role.

The job requires servicing of clients, pre service consultation.

To run day to day operations , ability to manage both C to C and B to B relationship.

Ability to develop Media Channels and Platforms.

To be responsible for business development and bottomline of the business.

To build the team to a size and 10 and more.

Assist and report to the Business Owners.

OVERALL PURPOSE OF THE POSITION

Facilitate professional, high standard international health assistance services pertaining to international travelers and expatriates overseas for International SOS (Intl.SOS) clients globally. As a key member of the Assistance Team, leverage medical experience and professional knowledge to provide appropriate solutions to Intl. SOS members.

Medical Healthcare Coordination (Assistance)

• Receive calls from various international locations relating to requests for medical assistance abroad and ascertain the assistance requirements of Intl.SOS clients.
• Facilitate the provision of assistance through referral to accredited medical and technical providers at various international patient locations abroad.
• Collect as appropriate medical and other relevant health information from international sources and collate updates for Intl.SOS clients.
• Professionally communicate verbally and/or in writing to relevant parties/clients at various international locations the progress of medical assistance cases.
• Provide guidance regarding the operational planning and progress of international medical assistance cases.
• Assist to maintain the Intl.SOS medical transportation standards in facilitating the logistical arrangements of international medical transportations to and from overseas locations.
• Escalate as per protocol to the Medical Director Singapore or in his/her absence; the duty Medical Director and Corporate Assistance Department (CAD).

Client Support & Promotion

• Participate, under the direction of the Medical Director and General Manager/Marketing Manager in appropriate business development activities, explaining and promoting Intl.SOS’ services to prospective and existing clients.
• Assist in explaining International SOS medical services to prospective and existing clients as requested.

Network Partnership Development

• Collate information and conduct intermittent review of international medical providers to enhance the Intl.SOS network of medical providers and provide this to the Network Partnership department.

Training & Health Education

• Participate under the direction of the Medical Director and General Manager of Country and in consultation with the Marketing Manager in performing for Clients and potential Clients:
  • Health education and Health Promotion

Responsible for leading the operations team within the APAC region, defining a range of solutions and services to enable internal customers to be as productive as possible whilst providing an intuitive, efficient, and consistent user experience.

Job Descriptions

• Manage all Digital Workplace, Infrastructure and Operations across the region, including budgeting, integration processes (such as Incident and Problem Management, service requests, change enablement) in partnership with service providers and delivery teams
• Escalation points for Infrastructure & Operations related issues and queries in APAC region
• Support defining, and developing schedules, activities, estimating resources and activity for team projects
• Assist in the transformation of Digital Workplace, Infrastructure and Operations into a lean, automated industrial service delivery model
• Oversee and manage the quality of delivery of external service providers to ensure that objectives and service levels are met, and internal regulations are complied with.
• Technologies responsible for supporting, maintaining connectivity, Servers and storage and cloud services (Active Directory, Azure, VMware, Backups etc)
• Planning and managing the IT infrastructure and in alignment with the global IT strategy and standards.
• Support defining and developing schedules, activities, estimating resources and activity for team projects

Job Requirements

• A relevant qualification with at least 8 years of related experience
• Experience in managing a team in overseeing delivering services to end-users/internal customers, with a strong focus on operational analytics, end-user experience monitoring
• Experience in budget management, vendor management, and managing competing priorities
• Demonstrates proficiency in optimizing and monitoring connectivity and infrastructure, emphasizing cost-effectiveness and user satisfaction
• Effective communicator with stakeholders at all organizational levels, adept at simplifying technical issues and leveraging digital workplace technologies to enhance productivity
• Familiarity with Windows system administration, Active Directory, Windows Server 201x, and Microsoft Cloud platform with emphasis on Azure, ideally within a global organizational context

SPECIFIC SUPERVISORY RESPONSIBILITIES

· Direct line management and leadership of a team of Healthcare Operations Manager to ensure all staff are appropriately developed and managed in a timely way. Set clear standards, plans and targets for the Healthcare Operations Executive to monitor their performance through regular supervision and identifying training needs as appropriate.

· To ensure a professional, customer and client focused service is consistently delivered by the operations teams.

· Oversee the allocation and progression of work for the Healthcare Operations Executive. This involves ensuring that cases are allocated to persons of appropriate capability and are processed within timeframes as per by Global Corporate standards.

· Act as a point of technical expertise and provide guidance and advice to the teams as and when required.

· Communicate with other Global Healthcare leaders to ensure best practices are shared and adopted.

· Encourage positive and productive working relationships between the medical teams and partner teams (Operations, Quality, Training, Assistance) as well as with relevant partner teams outside of the AC.

· Participate in ad-hoc projects, taking the lead where appropriate.

OPERATIONS TEAMS

· To work with the Assistance Operations managers, Regional and Global Medical Directors and Director of Nursing to ensure a seamless service in aspects of both medical and operational excellence, promoting positive working relationships and communication between the operational and medical teams.

· Regular review (min 6 monthly) of each of the operations platforms staffing models to ensure they best strategically support caseload. Under the guidance of the MD's and RMD, adjust staffing models to support case and quality standards. These activities will be undertaken to ensure regular review of headcount against case activity, contractual needs, business growth and staff attrition.

· Working together with the respective General Managers and HR business partners ensure appropriate line management support is in place for annual leave, illness concerns, performance management and professional development as well as providing recommendations for headcount based on these parameters.

· Key decision maker for nursing recruitment initiatives to ensure the right staff are hired for the right roles. Able to support other areas of business as required.

STAFF SUPPORT AND DEVELOPMENT

· Key accountability for ensuring that respective teams are given sufficient support to enable them to actively focus on their personal and professional development. This will include regular motivational and developmental feedback with the provision of objectives to maximize staff performance

· Ensure that any incidences of staff under-performance are identified and acted upon expediently. This will include escalation to the MD and RMD, feedback to the staff member, implementation of performance improvement plan (PIP) if needed and appropriate training and support.

· Maintain appropriate documentation of any actions taken regarding specific individual performance and address any disciplinary or grievance matters in accordance with International SOS's policies and procedures.

· Ensuring staff attendance at medical team meetings and daily transmissions/handovers and to search for new ideas for training and staff motivation.

· Encourage staff participation in additional projects within the Assistance/Support Centres.

· Overall accountability for the Mentoring programme for new starters and the on boarding process for new team members.

· Ensure staff are familiar with all relevant International SOS policies and procedures and that policies and procedures are followed at all times.

CASE MANAGEMENT AND ESCALATION

· Work with the MD's and RMD to drive efficiency and the provision of professional, customer focussed medical assistance to beneficiaries as per contractual requirements.

· Ability to provide case direction, support and guidance across to the Healthcare Operations Executive.

· Ensure that case management escalation occurs as per International SOS protocols, and that their teams are delivering effective case management to members.

· Flexibility to provide case load support and expertise whilst managing own workload.

· Ensure that the MD's and RMD are fully updated on any important issues and potentially problematic situations, both related to case management and to staffing concerns.

QUALITY AND TRAINING

· Strategic direction and strong interface with LDQ to regularly review material and deliverables for the nursing teams. Identification of trends and analysis to determine required support.

· To use initiative to implement ways of improving quality and efficiency in a proactive way.

· Overall accountability for the training and induction of the operations team along with the MD's and RMD.

· Ownership and direction for all operations led projects across the Healthcare Operations platforms.

· Work with the MD's and RMD to oversee all quality initiatives, and to work together to ensure clinical governance is maintained.

· Participate in the service recovery process for those cases where Intl.SOS quality measures were not maintained or based on feedback from external sources.

· Oversee site survey assignments for the operations team.

MEDICAL TRANSPORTATION STANDARDS (MTS)

· Ownership for the Medical Transportation Standards in conjunction with the MD and RMD.

· Accountability for compliance against the annual MTS audit and any air ambulance accreditations required for air ambulance activities in conjunction with the MD and RMD.

· Accountability for a qualified and up to date medical escort team suitable for deployment.

CLIENT AND STAKEHOLDER INTERFACE

· Strong links with International SOS clients to foster positive working relationships and assist with service recovery as required.

PROFESSIONAL LINKS

· Professional lead for the nursing platform ensuring that all Healthcare Operations staff keep up to date with governance and regulation pertaining to professional registration.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Immediate 1 Yr Project Assignment for Singaporean to join as Business Analyst (Digital Wealth) at MBFC work location

This candidate will be working on in-house application - digimarkets Wealth. The candidate will have to interact with users such as RM from PB, Product team, tech teams, UX/UI Designers.

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

Note: Candidate has to discuss the requirements in mandarin and able to read documents written in mandarin too due to jobscope.

• Part of a scrum team handling Treasury & Markets Projects/Enhancements
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Possess strong business & technical subject matter knowledge.
• Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
• Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
• Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Requirements :-

· Min Bachelor or higher degree preferably in business or Computer Science IT

· At least 6-8 years working as a Business Analyst.

· Possess strong business & technical subject matter knowledge.

· Ability to run and manage projects independently.

· Fluency in Mandarin (Reading and Speaking) is required due to the need to use as working langauge in the daily job functions.

· Working experience with Wealth users is an advantage.

· Experience in Agile delivery will be an advantage.

· Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

· Experience working on Jira, Confluence will be an advantage.

The Marketing Executive is responsible for elements for paid (SEM, Display, Social advertising) and owned (website optimisation) media channels for our industry leading company. Working in a small team, you understand our business data through in-depth analysis of all paid and owned media channels, make key recommendations towards our quarterly optimisation strategy as well as being one of the key drivers to drive execution of this strategy.

The quarterly strategy includes: a media plan, a testing and personalisation plan and an optimisation roadmap. To be successful in this role you will need to be a fast learner, excited by data and the story it can tell, a new age marketer that excels at both left & right brained thinking.

You will also work cross-functionally alongside a team of developers and designers in order to execute on the optimisation roadmap the analyst is comfortable working as part of a team.

The Marketing Executive is an entry level marketing role requiring an advanced analytics skill set. This position includes, but is not limited to, all of the following aspects:

Paid Media

• Advanced bid strategies and budget management
• Weekly performance reporting
• SEM optimisation (campaign structure, keyword builds, match types, harvesting, ad copy, sitelinks etc)
• Display optimisation (campaign structure, ad format testing, creative refresh)
• Social optimisation (campaign and ad set structure, ad copy, creative refresh, ad format testing
• Strategic recommendations for performance opportunities

Owned Media

• In-depth knowledge of website architecture, online business model and customer goals
• Weekly performance reporting
• Developing campaign plan documentation – outlining how the campaign will run, which segments will be tested and what the hypothesis of results are
• Quarterly assurance checks to confirm new experiences are ready to be set live
• Analysis and recommendations for when to conclude live campaigns this includes understanding the campaign lift, statistical confidence and current trends

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The role will report into the CFO who is based in Middle East and is mainly responsible for the financial control of the entity in Singapore and its subsidiaries. The focus areas are Financial Control and Financial Transactions. These are vital to the success of the business, with process improvement, automation and system investment on the agenda. The role will have direct reports in the Financial Control are in Singapore and indirect reports in the Middle East and India, as well as strong collaboration with the regional Commercial Finance / FP&A team.

Essential Duties/ Responsibilities:

• Oversee the regional responsibility for the financial matters relating to financial and management reporting, consolidation of group accounts, taxation and ad-hoc reports as required by group Headquarters

• Oversee the process for financial reporting and the preparation of monthly and annual financial statements

• Lead the Company’s Statutory and IFRS audit

• Review and improve current Risk Management processes in place with local senior management

• Responsible for cashflow matters, treasury cash management and credit control

• Effective tax planning and structuring for the region

• Responsible for risk assessment of proposals and contract terms and conditions including negotiation / resolutions of commercial contract disputes

• Review and process Non-Disclosure Agreements and other types of cooperative business arrangements when requested. Ensure legal documents are completed and signed (excluding job projects)

• Monitor, evaluate and report on compliance with asset management policies and procedures

• Provide guidance to Finance Department staff members on the implementation and updates of local and Group financial policies and procedures

• Lead, supervise and develop the Staff members in Finance Department which includes guiding staff members in enhancing their knowledge and competency in accounting and financial work

• Support a successful implementation of the new financial system, as well as integration into new systems around the region to manage customers, assets and people

• Automation of accounting processes to improve accuracy, timelines and effectiveness

• Consideration of insourcing external accounting providers in the Middle East and India

• Consideration for India financial shared services function for transactional finance activities

Requirements:

1. Bachelor’s degree in accounting, finance or related field.

2. Proven work experience in Senior Finance Management role for at least 5 years. Experience across a wide spectrum of finance functions.

3. Strong business acumen and keen analytical skills.

4. Comfortable with ambiguity and works well in a fast-paced startup ecosystem.

5. Demonstrated senior leadership experience, emphasizing successful operational management and strategic planning.

6. Proven track record of enhancing organizational growth, operational efficiency, and financial performance, showcasing strong business acumen.

7. Strong leadership, communication, and analytical skills, with a focus on inspiring teams, making business improvements, and ensuring compliance with healthcare regulations.

You will work closely with the Director on the overall management and performance of the Operations departments under COO's purview.

PRIMARY DUTIES & RESPONSIBILITIES

• Lead the Operations departments in the process of administration of collaborations, clinical operations support, service contracts, and project management activities.
• Collaborate closely with both internal and external stakeholders to ensure smooth ground operations.
• Drive patient-centric initiatives by partnering with clinical leads, implementing strategic plans, undertaking key development projects, and formulating business proposals.
• Ensure the business proposals are based on cost-effectiveness and sustainable value-based care models.
• Ensure that the departments' operations align with the company's strategic directions.
• Any other ad-hoc duties as required or assigned.

Requirements

• Degree or Masters
• Minimum 6 years’ experience in Healthcare/Hospital Operations
• Good knowledge in both front-end and back-end support services
• Demonstrate critical thinking abilities and strong problem solving skill
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders
• Good relation management skills with the ability to influence decision making
• Strong people management skills, proactive and service orientated
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Who are we?

Muzart is an established art school in Singapore and Malaysia focusing on holistic art enrichment for children aged 4-15 years old. With an well developed curriculum and teaching methodology, Muzart is trusted by parents generations over.

All teaching materials, curriculum and processes are in place for you to hit the ground running!

Who are we looking for?

- Passion for arts and teaching

- Able to instruct a class confidently and communicate well to both children and parents. It is crucial to develop and nurture positive and good relationships with children and parents (some who may be demanding)

- Art graduates from SOTA, NAFA and other art schools are welcome, or someone with an extensive art portfolio

- Have a good art portfolio

- Able to work independently

- Off days are Monday and Tuesday only with key working days on Saturday and Sunday

- Location: Beauty World Centre

WhatsApp Gina at 94765122 with your CV and Portfolio today!

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities:

Fundamentally Setting up the growth strategy and leading the execution of its strategy for Growth

• Lead, steer and manage the team of Commercial planning.
• Drive implementation of regionally set sales business processes and IT landscape within the respective cluster / country to drive efficiency and effectiveness of the Commercial activities.
• Support improvement of Commercial related processes and IT landscape by providing cluster / country insights and best demonstrated practices to regional and Corporate Sales Planning
• Lead CRM function and Provide Performance visibility across Commercial and BU Field Sales (aggregate level).
• Jointly drive & set with regional CCO commercial Cost Budget and annual target setting across the Verticals and BUs.
• Development of and driving consistent sales structures, IT landscape and processes on cluster / country level
• Implement Commercial related processes, practices and procedures within the respective cluster / country and break down best practices, structures, and processes to assigned clusters / countries.
• Provide input and support for the monitoring, prioritization and manage the project portfolio within Commercial organization.
• Accountable for all results developed within the following sub-functions jointly with respective global funcation leads: (1) Strategy and Business Excellence for approving results related to cluster / country Sales strategy and planning and standardization (2) Tender Management for approving all results related to the development Tender Management process (3) Performance Management / CRM for approving all results related to the management of the CRM system and sales performance tracking in the cluster / country

The Director Commercial Planning is required to have Strong Leadership experience, and the ability to interpret a strategy into a team vision and mission through a corresponding plan, logical actions to drive and achieve the desired results.

Requirements:

• 10 years of relevant working experience in the same role in the logistics industry and its commercial environment, with a track record in sales.
• Preferred, Bachelor level in Supply Chain Management and Business Administration
• Excellent communication skills (written and verbal) in English languages.
• Excellent sales and negotiation skills
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision.
• Distinctive intercultural competency: able to communicate with all levels of the organisation, work as a team and build strong rapport and credibility both internally (country organisation, regional and global offices) and externally (customers).
• Possess strong persuasive skills when presenting the proposed solution(s) to the internal & external stakeholders.
• Require hands-on approach, able to multi-task and work under time pressure.
• Ability to travel abroad.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

You will be responsible for the design and development of digital circuit using BiCDMOS process for chip used in automotive, Industrial Battery management system.

You will work within a group of design experts interfacing with layout, overseas design teams to create detailed specifications, innovative designs to meet the technological requirements, achieving sales and ultimately doing our part for empowering electrification of vehicles and enabling Metaverse; contributing to achieve carbon neutrality for our future generations.

Key responsiblities:

• Planning and designing IC block or system architecture based on design requirements
• RTL code level development and simulation verification
• Prepare and discuss circuit, results of design in design reviews
• Support Synthesis, place & route and timing closure of digital circuits
• Design For Testability (DFT); test-modes design
• Check post layout verifications (timing, functional, power consumption)
• Support to one chip designers to integrate total analog and digital one chip design
• Mixed signal simulations and high-level system modeling of analog blocks for one chip verification simulations
• Conduct IC verification on bench to check IC performance with respect to design
• Work with application engineers to support customer application issues

Requirements:

• Good PhD/Masters/Bachelor’s Degree in Electronics/Electrical Engineering equivalent.
• Experience in developing digital circuit proficient in digital design tools usage (Cadence/Synopsys)
• Competent in digital design flow (RTL coding & Simulation, Synthesis, Timing Analysis and Clock Tree Generation, DFT, Place and Route and etc)
• Competent in different digital design tools and languages (VHDL and/or Verilog and etc)
• Knowledgeable in Behavioral Modelling in VHDL/Verilog_AMS will be an added advantage
• Knowledgeable in Mixed-Signal Design and Simulation will be an added advantage
• Silicon debugging skill to solve design issues
• Good communication skills and ability to work in a team
• Preferred 3-5 years of digital IC design experience. Candidate with relevant design experiences will be considered.

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recignised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Director, Information Technology @Telco company

Responsibilities:

• Develop IT strategies in alignment with Company business objectives.

• Oversee and ensure proper and continuous support for all Operations and Business applications.

• Develop, enhance, or implement relevant IT and OT policies, procedures / processes taking reference with best industry practices.

• Develop, enhance, and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

• Implement cyber security protection, measures, and systems to effectively protect the company against potential cyber threats or attacks.

• Implement systems to enable and facilitate efficient remote work environment for the entire Company.

• Develop the IT human resources and set suitable performance targets / objectives. Conduct appraisals to improve their performance and skill levels.

• Work with Senior Management, Board of Directors, Authorities, and vendors.

• Stay abreast of technological trends and advancements and recommend new technologies that could improve the Company's efficiency and effectiveness.

• Develop and manage the IT and OT budget, ensuring cost-effectiveness and efficiency in technology spending.

• Monitor budget expenses and opportunities for cost savings.

Requirements:

• Degree in Engineering or IT discipline with 5-8 years of working experience in relevant fields.

• Relevant IT, OT and Telco experience.

• Good experience and knowledge in the operation of Telco OSS/BSS.

• Planned and implemented Cyber Security protection measures or schemes.

• Familiar with relevant Standards, eg ITIL or eTOM.

• Program / Project management skills

• Contract negotiation skills

• Write and communicate well in English language.

• Good track record in delivering IT related project /programs of various complexities.

• Strong negotiation, influencing, communication and presentation skills

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Lead and responsible for the integrated team of Market Access and Government Affairs and being the strategic partner for local Government, Healthcare Institutes, Hospitals, Patients and Business Units to enable and improve market access of innovative therapeutic solutions for Edwards technologies and ensure the success of healthcare policy engagement.

How you will make an impact:

• 1. Oversight the development and execution of optimal patient access strategy for both public and private funding to ensure success of Edwards Lifesciences current and pipeline technologies.

• Ensure the access and evidence strategy to meet the public and private payers’ requirements and engage with local authorities to ensure successful implementation of market access and procurement strategies, from evidence submissions to advocacy activities, adapting JAPAC value propositions to local requirements.

• Navigate the current healthcare/government market access processes and influence key opinion leaders within the environment to change future rules and approaches.

• Engage influential conversations and represent EW's interest in an industry wide and develop strong relationships with key stakeholders (KOL, payers, Health Tech Assessment, government public/governmental affairs).

• Develop and plan in-country and regional market access projects and activities with accountability for successful completion of all project deliverables.

• Perform constant monitoring about the changes in the access policy related to funding environment and conditions for the Edwards Lifesciences portfolio.

• Be an internal expert on reimbursement of designated technologies and identify risks and opportunities for business planning processes.

• Understand internal and external access environment related to medical device, including competitive landscape and impact of government health policies on Edwards’s business, and devise plans to leverage or manage upcoming changes and trends.

• 2. Develop, coordinate and drive government affairs strategies for Edwards, balancing appropriate priorities across the Business Groups and aligning with overall business strategy and the threats and opportunities in the external policy environment.

• Map key government and other stakeholder relationships considering the strategy and priorities and drive a plan to build and sustain excellent relationships with those stakeholders.

• Build a professional network to track healthcare policy, legislation, regulations, and reimbursement trends. This includes government bodies, interest groups, payers, and medical societies.

• Position Edwards as a thought leader and reliable and credible partner to government officials who shape the health policy environment, through understanding government policy priorities and shaping and advocating Edwards strategies in relation to government priorities.

• Leverage Edwards global corporate and regional JAPAC resources, support and best practices to support country strategies, through proactive participation and engagement with JAPAC and Global government affairs teams and coordinating bodies.

• Lead and coordinate the overall engagement with country industry associations to ensure Edwards’ position maintaining strong leadership in appropriate industry associations and drives associations for effective policy advocacy on priorities of concern to Edwards.

• 3. Represent the country/regional market access and government affairs team to work in collaboration with JAPAC Public Affairs and Global Public Affairs, as well as cross-functional business partners on the special strategic partnerships/projects including, but not limiting to, regional evidence generation and dissemination, regional stakeholder engagements with regional/global institutions to drive value recognition and addressing common access challenges across countries.

• Other incidental duties.

What you'll need (Required):

• Bachelor's Degree in health-care related field Health-Economics, Bioscience (including Medicine, Pharmacy) Business, Political sciences and previous experience in reimbursement and/or health economics or healthcare policy.

• Health-care field experience may be Pharmaceutical/Medical Device Required and

• Master's Degree or equivalent in related field Experience working in a regulated industry Preferred.

What else we look for (Preferred):

• Track record of successful reimbursement and funding achievements for medical technologies (pharma or devices).

• Knowledge of epidemiology, clinical study design and analysis of healthcare administrative databases including analysis, interpretation, and reporting.

• Deep knowledge of the reimbursement/funding policies in country of responsibility.

• Strong communication skills, oral and written.

• Ability to lead successfully projects and teams in a matrix environment and operate in lean matrix organization.

• Proven successful project management skills.

• Recognized as an expert in Public Affairs, Government Affairs and Market Access through great understanding of related aspects of pricing & reimbursement processes, healthcare system, policies and trends.

• Ability to manage competing priorities in a fast-paced environment.

• Ability to craft and drive key messages that support Edwards strategy and influence stakeholders.

• Leverage the JAPAC resources in support of the Public Affairs agenda.

• Strong network among government officials, policy makers and payers and an understanding of how things get done.

• Strong Business Acumen with To-do attitude and sense of urgency.

• The incumbent of the role is an active part of the regional Leadership Team in the given region. It is expected that he/she will actively contribute to all leadership responsibilities, such as participation in local meetings, communication, preparation / co facilitation of management reviews, regional strategy days, regional level TDR reviews etc.

• Ability to work and excel within a fast-paced, dynamic, and constantly changing work environment.

• Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters; influences policymaking.

• Dedicated to quality client service and pro-active and responsive to client needs.

• Develop peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness.

• Provide leadership and direction to large cross-functional teams to successfully implement global enterprise systems and related solutions.

• Develop relationships and leverage them to influence change.

• Support and solicit input from team members at all levels within the organization.

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.