The Manager, Organizational Excellence & Governance (OE&G), plays a key role in driving strategic initiatives that enhance Apex Harmony Lodge’s mission of empowering delivering integratedperson-centred care. This role focuses on strengthening the organization’s branding, quality management systems, governance, risk management frameworks. The Manager will collaborate with internal and external stakeholders to ensure that AHL upholds the highest standards of care and remains a trusted leader in dementia care.

Key Responsibilities:

1. Corporate Communication and Branding:

• Brand Strategy Development: Lead the implementation of brand strategy that aligns with AHL’s vision and mission, positioning the organization as a leader in dementia care.
• Stakeholder Engagement: Lead the engagement and empowerment of strategic and community partners, donors, volunteers, and other key stakeholders to increase brand awareness and foster a strong emotional connection with AHL’s services.
• Customer Experience Enhancement: Lead initiatives to improve the customer journey across various touchpoints, ensuring that stakeholders—including families, caregivers, strategic and community partners, and donors—have a positive experience with AHL.
• Market Research & Analysis: Conduct research to identify trends, stakeholder needs, and emerging opportunities, using insights to refine AHL’s brand strategy.
• Brand Consistency: Oversee the implementation of branding guidelines, ensuring consistency across all communication materials, online presence, and physical environments. produce collateral that reflects AHL’s brand identity.
• Marketing & Communication: Design and implement marketing campaigns to promote AHL’s brand and initiatives for online and physical presence, to re-position the Lodge.

2. Strategic Planning and Organizational Excellence:

• Quality Management: Develop and implement a robust Quality Management System to ensure that AHL delivers consistent, high-quality services, setting new benchmarks.
• Operational Excellence: Work with department heads to design, update, and refine operational processes, ensuring alignment with quality standards and improving overall service delivery.
• Internal Audits & Compliance: Work with department heads to conduct internal audits to ensure compliance with external certification standards. Manage follow-up actions to address any non-conformities identified during audits.
• Continuous Improvement: Champion a culture of continuous improvement by analyzing feedback and performance data, identifying opportunities for process optimization, and implementing best practices.
• Performance Monitoring: Develop and track key performance indicators (KPIs) related to quality standards, ensuring that targets are met and reporting progress to senior leadership.

3. Governance & Risk Management:

• Governance Framework Development: Design and implement governance frameworks that ensure adherence to AHL’s constitution, regulatory requirements, and industry best practices.
• Policy Review & Updates: Regularly review and update organizational policies and procedures, ensuring that they are current and compliant with evolving legal and regulatory standards.
• Risk Identification & Mitigation: Lead conduct risk assessments to identify potential threats to the organization’s operations, reputation, and financial health. Develop and implement strategies to mitigate these risks.
• Business Continuity Planning: Establish a Business Continuity Plan (BCP) to ensure that AHL can continue providing essential services during crises or disruptions. Lead BCP drills and training for staff.
• Transparency & Accountability: Promote a culture of ethical conduct, transparency, and accountability by ensuring clear communication of governance practices and expectations across all levels of the organization.
• Reporting & Documentation: Prepare detailed reports on governance and risk management activities for the Board and senior leadership, highlighting key insights and recommendations for improvement.

4. ESG (Environmental, Social, and Governance) Strategy & Implementation:

• ESG Policy Development: Lead the formulation and implementation of ESG policies that align with AHL’s values and strategic goals, emphasizing sustainability and social responsibility.
• Sustainability Assessments: Conduct assessments to identify sustainability risks and opportunities, particularly in relation to environmental impact and community engagement.
• ESG Integration: Collaborate with departments to integrate sustainable practices into AHL’s operations, such as energy efficiency, waste management, and social outreach programs.
• Stakeholder Communication: Engage with staff, community members, partners, and donors to communicate AHL’s ESG efforts and achievements, fostering a shared commitment to sustainability.
• ESG Reporting & Compliance: Monitor and report on AHL’s ESG performance, ensuring compliance with relevant regulations and reporting frameworks such as GRI (Global Reporting Initiative) or other industry standards.
• Innovation & Best Practices: Stay informed about emerging ESG trends and best practices, leveraging insights to drive continuous improvement and innovation in AHL’s sustainability practices.

Key Competencies:

1. Strategic Leadership: Ability to develop and implement strategic plans that advance AHL’s mission and enhance operational effectiveness.
2. Project & Change Management: Proficiency in managing large-scale projects and leading change initiatives, with a focus on achieving measurable results.
3. Branding & Communication: Expertise in brand management, with the ability to communicate effectively across different channels and to diverse audiences.
4. Analytical Thinking: Strong analytical skills to assess risks, measure performance, and identify opportunities for improvement.
5. Data Analysis: Proficient in data collection, analysis, and sense-making, reporting to facilitate strategic planning and decision-making.
6. Stakeholder Management: Skilled in building and maintaining relationships with stakeholders, including government agencies, community partners, donors and corporate sponsors.
7. Problem-Solving: Creative and resourceful problem-solver with a focus on finding innovative solutions to complex challenges.
8. Ethical Conduct: High standards of integrity and professionalism, with a commitment to fostering a culture of transparency and accountability.

Requirements:

• Education: Bachelor’s degree in Business, Management, Public Administration, or a related field. An advanced degree (e.g., MBA or Master’s in Strategic Management) is preferred.
• Experience: At least 5 years of experience in organizational development, governance, quality management, or a related field, with a proven track record of leading successful projects.
• Regulatory Knowledge: Strong understanding of legal, regulatory, and compliance requirements within the social service or non-profit sector.
• Project Management Certification: PMP or equivalent certification is a plus.
• ESG Expertise: Experience in developing and implementing ESG frameworks, with a solid understanding of sustainability reporting standards (e.g., GRI, TCFD).
• Communication Skills: Excellent written and verbal communication skills, with experience in crafting reports and presentations for senior leadership.
• Interpersonal Skills: Strong ability to engage with a diverse range of stakeholders and work collaboratively across different functions.
• Leadership & Mentoring: Demonstrated ability to lead and inspire teams, fostering a positive and productive work environment.

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

We are seeking an experienced IT Operations Manager with well managed services to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services supporting the end-user needs and drive continuous improvement to meet customer IT experience.

Workplace operation and delivery, which include in managing resources, assets, and professional services

• Experience in managing multiple workplace projects ranging from 3000 to 9000 end user environment
• Provide solution and improve operation process for workplace managed service project
• Possess the workplace operation know-how to operate onsite, service desk and understand the deliverables
• Responsible for SLA and service management
• Manage and coordinate urgent and complicated support issues. Act as the escalation point for all requests and incidents
• Determine the root cause and ensure proper communication to customers and incident report
• Drive ticket deep dive on issues and develop strategies for improvement
• Well versed in Asset management framework with experience in managing large volume of endpoint devices
• Manage weekly and monthly meetings with the team
• Conduct monthly reporting to customer and Fujitsu stakeholders
• Continuous service improvement with 5% YoY on cost optimization

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation experience: Identify opportunities for automation to improve efficiency to reduce manual repetitive tasks within workplace operations.
• Financial Management: Expect to manage cost centre and accounts operational costs. Driving new businesses revenue and margin during pre-sale stage.
• Vendor Management: Coordinate with external vendors for resource management and support of IT services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Plan training and development opportunities for internal IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 10 years of experience in IT operations, with at least 5 years in a managerial role. Critical thinking management
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Microsoft 365 and Power BI are a plus.

Preferred Skills:

• Experience with asset management framework and practices.
• Knowledge of automation tools and techniques.

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Job Description

As a GFS Manager, you will perform business and IT support of the financial and procurement processes and work out enhancements in line with the business requirements and within the globally defined template. You will also participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide.

Roles and Responsibilities

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud
• Perform analysis on the business enhancements and propose solutions within the given global template
• Perform and/ or supervise changes to the system in accordance to the proposed solution
• Apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to develop innovative improvement solutions and processes, recommend and implement these improvements through effective stakeholders’ management and communications
• Conduct the following:

1. Test the developed/ configured solutions technically
2. Support business-users in their daily business
3. Provide 2nd/ 3rd level support to key-users in case of issues and liaise with the experts (internal, external) to get these issues sorted out

• Act as project manager for internal Oracle Fusion Cloud rollout projects as part of PSA Franchise value cascade

Skills, Knowledge & Competencies

Professional background

• Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 3 years of experience
• Experience in Financials, Sourcing and Procurement modules for functional will be an advantage
• 2+ years’ lead and coaching role in Oracle Fusion Integration projects
• Experienced in supporting Oracle Fusion Integration regionally or globally

Technical skills

• Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient to develop and review OIC Integrations using webservices/REST Services, building custom UI screens and workflow approvals using VBCS and WCS
• Strong knowledge on SQL, BI Publisher, OTBI, Workflow and proficient to build custom Oracle BI
• Reports, OTBI reports and SmartView

1. Good supporting skills in the functional business areas
2. High-level appreciation of end-to-end application support
3. Familiar with Service Level Agreement (SLA) and contractual matter
4. Have knowledge in accounting, financial and procurement functional processes

Business skills

• Excellent verbal, presentation and written communication to communicate effectively with the users and their managers; as well as the vendors, system analysts, and system engineers supporting you
• Understanding and applying change management
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements
• Good vendor contract management skill to manage a group of contract programmers for technical work
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
• Able and willing to travel globally

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore’s AI efforts.

AI Singapore is sourcing for an individual to join us as a HR and Facilities administrator. The individual will assist the Head of Finance and Admin in the management of personnel and facility related matters. As a HR and Facilities representative, you would need to be able to coordinate and communicate with all levels of staff to ensure delivery of HR initiatives and activities. Facility duties include activities with regards to the management of office renovation, furniture, and equipment and to ensure a high quality, comfortable, safe and an efficient working environment for all staff.

Human Resource
• Manpower Resource Planning / Reporting and Management of Headcount
• Drafting of Job Descriptions and coordination of the advertisement
• Management of AISG Careers Webpage
• Recruitment, On-boarding and orientation of Staff / Intern / Trainees
• Payroll / Stipend administration
• Management of Staff Secondment matters
• Performance Management inclusive of management reporting
• Leave and Benefit Management
• Coordination of University level Training and Development for staff
• Organisation and execution of Staff Welfare Activities

Facility Management
• Keeping track of Allocation and Loan of equipment
• Budget planning, coordination and overseeing the execution of minor renovations
• Space Planning
• Security Management
• Equipment Disposal management

Others
• Writing of recommendation reports
• To handle any other ad hoc assignments as required by supervisor

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Able to multitask
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills, effective in fostering teamwork

Job Summary

We are seeking a highly motivated and experienced Marine Manager to oversee all aspects of our marine operations. The ideal candidate will possess a Class 1 Certificate of Competency (CoC), a strong command of maritime regulations, a proven track record in vessel management, and extensive experience working with oil majors.

Responsibilities

● Operational Excellence:

○ Plan, direct, and coordinate all marine operations, ensuring efficiency, safety, and compliance with industry best practices.

○ Optimize vessel schedules and deployments to maximize productivity and profitability.

○ Oversee cargo operations, bunkering, and port calls, ensuring smooth and timely execution.

● Compliance and Safety:

○ Ensure full compliance with all relevant local and international maritime regulations, including those of the Maritime and Port Authority of Singapore (MPA).

○ Implement and maintain a robust safety management system (SMS) in accordance with the International Safety Management (ISM) Code.

○ Conduct regular safety inspections and audits to identify and mitigate potential risks.

○ Oversee investigations into any incidents or accidents, implementing corrective actions to prevent recurrence.

○ Specifically ensure adherence to oil major safety protocols and best practices.

● Team Development:

○ Identify the training needs of the Marine Management team.

○ Identify and implement training programs to enhance skills, promote continuous improvement, and ensure staff are kept abreast of new regulations and industry initiatives.

Requirements

• Class 1 Certificate of Competency (CoC) is preferred.
• Minimum of 5 years of relevant experience in ship management, with at least 2 years in a managerial role.
• Experience working with oil majors is preferred.
• In-depth understanding of international maritime conventions and regulations, including SOLAS, MARPOL, and the ISM Code.
• Extensive experience working with oil majors, demonstrating a strong understanding of their specific safety and operational requirements.
• Must possess a relevant chemical tanker certification OR have substantial experience in the safe handling of chemical cargoes.
• Proven ability to lead and motivate teams, with excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting.

Job Description

Do you have a keen eye for design and aesthetics? If you like the chance to create the look and feel of some of our billion dollar brands, this is a role for you!

This creative role is responsible for the design of skincare & beauty retail projects. You will focus on a consumer journey that resonates with the brand's identity and vision while ensuring creative articulation is in line with global strategy and direction.

Your Team

You will report to the Design Director.

Key Responsibilities:

• Retail Design: Responsible for creative design on new concepts and retail formats to elevate consumer journey and brand experience. Oversee and manage projects from brief through design, construction stages and completion and opening for each project. Ensure timely delivery of design, project and opening schedule.
• Project Management: provide support on pilot doors, custom designs and events, and fit-for-use market solutions. Support planning, managing and tracking of project costs and ensure projects meet budget requirements.
• Collaborate: with internal functions including Visual Merchandising team to ensure creative and impactful store presentation. Manage external consultants & vendors/contractors to ensure quality and consistency in the construction of all counter & standalone boutiques across the region.
• Responsible for adapting from Global design guidelines in markets’ roll-out for renovation and new projects in a budget-conscious and timely manner.
• Lead on shop drawing review and validation, factory QC, site reviews and follow up on defect punchlist. Review technical drawing packages and support local markets in cost estimates and value engineering.
• Identify opportunities for cost efficiencies, project savings, and innovative design solutions to enhance overall project delivery.
• Support markets on qualification of new vendors/contractors in support of business needs Train new and existing contractors, providing updates on new techniques, details and directions for store design.

Job Qualifications

• Degree in Interior Design / Architecture or related field
• Minimum 8 years of design experience in architectural/interior or retail store design, with 5 years experience in branded retail or luxury retail environments.
• Strong communication a pre-requisite to manage multiple and diverse markets.
• Ability to influence, communicate and collaborate with different internal functional teams, as well as external teams that include consultants, vendors, contractors and millwork suppliers, to execute completion of projects.
• Ability to understand technical aspects of Retail Design, such as materials and finishes, lighting requirement, furniture design, detailing fixtures, and related fields.
• Extensive network & knowledge of shopfitters, retailers & procurement processes will be highly advantageous to the success of this role.
• Strong analytical skills with an understanding of the Asia retail consumer and market.
• Good proficiency in software programs including AutoCAD and Sketchup.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, the PR & Brand manager will play a pivotal role in elevating and driving the College’s brand mindshare and reputation. The role will be responsible for developing and executing effective PR and brand strategies that align with the company’s strategic vision and business objectives. By building strong relationships with media, influencers, and stakeholders, the PR and Brand Manager will drive positive awareness, manage public relations and contribute towards raising overall brand-building efforts for the College.

Brand Marketing & Management

• Develop and implement 360-degree brand communications & marketing strategies and campaigns, aligned with NUSC’s brand positioning (brand activation, partnerships, collaborations etc).
• Manage and enhance the brand guidelines catered to all touch points, ensuring synergies across multiple brand platforms and mediums.
• Ensure brand consistency and alignment across all NUSC channels, including website, social media, advertising and collaterals/materials.
• Manage NUSC corporate gift inventory, especially in curating gifts that align with the NUSC brand.
• Lead and oversee NUSC facility branding needs in collaboration with infrastructure office.

Public Relations Management

• Develop and pitch compelling press releases, media advisories and story angles to journalists, as well as craft speeches and executive communications for NUSC leadership.
• Manage media inquiries/briefings and coordinate interviews.
• Build and cultivate relationships with key media outlets, editors, correspondents, especially in the education sector.
• Monitor media coverage and track brand mentions.
• Proactively identify and address potential PR challenges or crises.

Measurement & Training

• Measure and report the effectiveness of PR and brand initiatives as well as identify trends, insights, and areas for optimisation.
• Manage brand research/sentiment surveys and audits.
• Conduct brand training workshops to impart NUSC brand guidelines and industry best practices.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Bachelor's degree in Public Relations, Marketing, Communications or a related field.
• Minimum 5 years of relevant experience in PR & brand management, campaign management and agency management.
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Excellent written and verbal communication skills.
• Strong project management, organisational and time management skills.
• Ability to work independently and as part of a team.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.
• Experience in higher education sector is a plus.

About Us:

· CRN Magazine Fast50 Ranking 2017-2019

· Asia Pacific & Japan ServiceNow Elite Partner of the Year 2020 - 2022

· WFH & Office Flexible Arrangement

We are an Australian-born company with over 480 dedicated staff across Australia, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, we’re proud to have been recognised as the Asia Pacific & Japan ServiceNow Elite partner of the year in 2019, 2020 and 2021. Our success comes from our people-first culture. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you’ve never done before.

Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also have Innovation and Organisational Change Management practices that are intrinsic to everything we do.

Role Summary:

You will be predominantly responsible for leading Enterprise Technology Program and managing large-scale deployments of ServiceNow solutions programs. You will be self-motivated and passionate about client success, delivering exceptional customer outcomes, and building high-performing cohesive teams across multiple vendors and customer stakeholders.

You will have a flair for forming long-lasting, trusted relationships with executive-level stakeholders, gaining their endorsement for high-quality delivery, acting as the primary customer contact for services, handling issues, and escalating as appropriate.

Main Responsibilities:

• Accountable for the management of overall engagement, including scheduling, resourcing, scope, and budget
• Developing and maintaining strong customer relationships with key stakeholders, including executive sponsors, program managers, business process owners, and enterprise architects
• Responsible for ensuring the customer is fully informed and updated on engagement progress and concerns, including scheduling, resourcing, issues, and risks/change requests.
• Managing engagements in compliance with the Enable Way methodology and updating engagement details, including resource plans, timelines, and financials
• Facilitating key stakeholder meetings, including regular steering committees with internal and customer teams, reporting on engagement progress, issues, risks, and budgets internally to practice directors, and contributing to issue resolution
• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to be processed during workshops with key customer sponsors and stakeholders, ensuring technology design and solutions are aligned with business requirements.
• Produces high-quality customer documentation, including but not limited to workshop material, training material, and solution designs, with acute attention to detail

Skills Matrix:

• 5 + years of experience leading project engagements
• Experience in delivering enterprise-scale ServiceNow projects with evidence of managing and coordinating team members during a customer engagement providing ServiceNow functional expertise - nice to have.
• Experience in Remedy Multi-cloud services management
• Ability to facilitate UAT process
• Experience across scale agile, leading agile and running agile DevOps projects.
• Knowledge of external issues and depth of experience to inform, challenge, and ability define the scope of work.
• Ability to influence and lead alternative perspectives with successful outcomes.
• Proven experience in managing and leading high-performing teams
• Exceptional interpersonal skills, verbal communication, and written communication
• Proven ability to advise in best practice tools/methodologies
• Proven expertise across enterprise projects/programs and risk management

Qualifications & Certifications: (Nice to have)

• IT Degree or relevant tertiary education in Computer Science
• ServiceNow CSA, CIS ITSM + 1 other product CIS
• ServiceNow sales & presales accreditation in 2+ Product lines
• ITIL Foundation Certified
• Certified Scrum Master or PMP certification preferred

Key Responsibilities:

1. Customer Service

- Handle cash register and customer payments

- Provide excellent customer service and resolve issues

2. Food Preparation

- Prepare and serve Korean dishes to standard recipes

- Maintain food quality and presentation

3. Stall Operations

- Assist with daily operations and maintain a clean environment

- Follow food safety regulations

4. Inventory Management

- Monitor stock levels and restock as needed

- Ensure proper storage and organization

Company Description

We ARCHITRUST MARINE PTE. LTD. are leading specialist in shipbuilding , conversion , modules and ship repairing works.

Our Services

・Piping system Fabrication & Installation

・Electrical system Project works

・Scaffolding & Erection Works

・Grit Blasting , Spray Painting , Tank coating & Hydro jetting

・Steel work / Modules Fabrication & Installation

We are currently searching for a Shipyard Operations Manager for our company .

Job Description

・Develops departmental plans, including business, production and/or organizational priorities and established shipyard goals.

・Develops and maintains annual budgets

・Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives in conjunction with Manager, HSSEQ.

・Apply knowledge of marine engineering principles as applicable to vessel design, new construction and repairs of ships and ships system.

・Review and interpret designs, drawings & specifications, recommend changes to plans and specifications to meet actual vessel conditions.

・Directs and coordinates shipyard operations within company policies and procedures

・Responsible and accountable for the performance of craft supervisors, technicians, and line staff for safety, quality, cost, and scheduling.

・Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Management, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

・Directs all phases of steel fabrication, assembly and erection, piping fabrication and installation, electrical systems fabrication and Installation, painting and outfitting including the work.

・In Charge of full coordination, administration and management of project

・Participate in Management review meeting and WSH meeting

・Plan and foresee the number of manpower to be deployed at the sites

・Coordinate with client on location of site office, site store and erection area

・Review the company Occupational health and safety performance

・Prepare monthly, quarterly and annual reports.

Job Requirement

・ Candidate must possess at least a Dipolma or Degree in any field

・Excellent interpersonal ,Good communication and negotiation skills for customers and suppliers

・Good attitude and team worker

・ Able to commit to 5.5 days week

Job Summary

Handle both direct and indirect taxes across all business operations in Asia, Europe, USA, Latin America and Middle East in which the group has a presence, and including new markets to be developed. Manage and optimize the group’s effective tax rate, identifying tax optimization and provide advisories on the tax structuring of acquisitions and new ventures.

Responsibilities

• Work closely with commercial and finance teams to ensure that all operations and transactions are structured in a manner that is tax efficient, relate all localized planning to the group global strategy, covering the jurisdictions in which we operate.
• Work closely with business development, legal and commercial teams to structure M&A deals, new operations, in order to mitigate tax exposures. Coordinate with external advisors as appropriate.
• Advise and assist on transfer pricing issues and documentation (including master file, local file and country-by-country reporting), ensure compliance and promote best practices.
• Work with financial and treasury teams to ensure tax-efficient financing arrangements of downstream operations, in relation to minimizing withholding taxes, managing thin capitalization issues and optimize tax benefits.
• Work with relevant authorities to secure tax incentives as appropriate, ensure compliance with all conditions of award.
• Calculate, prepare and/ or review all tax returns to ensure compliance and timeliness of reporting for both direct and indirect taxes.
• Review and check relevant supporting documents such as tax invoices etc.
• Assume overall responsibility for tax compliance, both direct and indirect across all downstream businesses, working with internal finance staff and external advisors as appropriate.
• Deal with tax authorities within the jurisdictions as necessary in relation to queries, negotiation and disputes.
• Constantly keep abreast of changes in tax legislations and assess their implications on our business. Take appropriate actions to positively respond to such changes.
• Provide tax advisories and may require assistance with specific employee or personal income tax issues.
• Have understanding BEPS Pillar 2 regulations is more preferable.

Job Description:

DATA PROTECTION
Roles & Responsibilities
1. Serve as the main/first point of contact between the Group and all relevant data protection authorities/ regulators.
2. Ensure the Group’s policy is in line with the General Data Protection Regulation (GDPR) and code of practice.
3. Evaluate, review and enhance the existing framework, ensuring its relevance with the Group’s businesses in consultation with key stakeholders.
4. Proactively conduct regular internal security audits to ensure compliance, address potential issues and submit monthly reports for management’s review.
5. Provide guidance, and support, and act as the subject matter expert to Management and fellow colleagues.
6. Conceptualise, and translate ideas and regulations into an effective training package; train and conduct workshops for internal staff members.
7. Train and guide members of staff involved in processing data on all the key salient points for compliance.
8. Follow up with changes in law and provide suggestions to ensure compliance with GDPR.
9. Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders.
10. Manage personal data protection-related queries and complaints.
11. Alert management of any risks that might arise with regard to personal data management.
12. Liaise with PDPC on data protection matters.

OTHER RISK AND COMPLIANCE DUTIES
1. Creating and implementing an effective compliance program, statutory and operationally
2. Ensuring that the compliance program effectively prevents and/or detects violations of law, regulations, organization policies, or the code of conduct
3. Regularly reviewing the compliance program and recommending appropriate revisions and modifications, including advising the Senior Management of potential compliance risk areas
4. Conducting yearly compliance refresher training
5. Process owner for the following policies:
a. Anti-bribery policy
b. Gifts and hospitality
c. Whistleblowing policy
6. To spearhead the implementation of Enterprise Risk Management and maintain the risk register for the Group

Job Requirement:
1. Minimum degree from accredited universities with 5 years of relevant experience
2. Critical and strategic thinking, ability to provide sound judgements in challenging situations and be assertive as needed.
3. Experience in legal, audit, and/or risk management roles will be an added advantage.
4. Good interpersonal skills and ability to work independently, objectively, and constructively.
5. Strong interpersonal, negotiation, organisational and report-writing skills.
6. Team player with project management skills.
7. Excellent communication and presentation skills.
8. Ability to work under pressure, hands-on experience in audit, investigation, training, policy development and process improvement.

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

• Cloud related Field Data Center Operations.
• Responsible for Capacity planning of Data Center resources and Data Center designing.
• This position requires hands-on technical skills to install compute rack, network and cables.
• Maintain and troubleshoot various hardware and physical network components.
• Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects.
• Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments.
• Document, improve and maintain standard operating procedures
• Participate in the change management process
• Initiate and manage RMA processes with equipment vendors.
• Must be able to provide 24/7 on call support for emergency and outages.

Requirements:

• Minimum 8 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
• Experience in strong hands-on installation and troubleshooting server and network equipment
• Experience in DC project management
• Experience in asset management, and inventory control
• Experience in dealing with Data Center remote hands and their ticketing system.
• Must have working knowledge of Excel and shared docs and should be able to work with complex spreadsheets
• Experience dealing with customer support and SLAs
• Technical certification involving an IT discipline
• Hard working self-starter who can work with very minimal supervision
• Ability to troubleshoot enterprise level technical problems
• English proficiency , spoken and written
• Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
• International shipping experience a plus (Up to 20% travel)

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

SENIOR TECHNICAL MANAGER

As a Senior Technical Manager, you will be responsible for providing strategic technical architectural review and give direction to Architectural teams who are developing Construction and Authority submission documentation packages. You will also review and where necessary stipulate protocols to ensure maintenance of all architectural drawings, specifications and other consultants/contractors documentation in organized manner according to Office standards and individual client specific requirements.

Responsibilities:

• To lead technical aspects of a project and technical teams with respect to the preparation and submission of Architectural submission packages to local Authorities.
• Demonstrate ability to structure such Technical Submission packages in Revit
• To understand and lead project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• To establish and manage the CORENET interface for all submissions work
• To control and manage revisions of Authorities submission documentation packages to ensure consistency of Aedas deliverables.
• To take responsibility, where required by the project leader, for specific areas of the design and project development to meet the local statutory requirements.
• To assist in the process of coordination with external design team and other associated organizations or companies in view of collating the required inputs for the Authority submissions
• To assist Architects / Designers & Project Leaders in controlling the required changes to the Architectural documentation packages to align with the Authority comments and code requirements

Requirements & Attributes:

• Diploma in Architecture preferred
• Minimum 12 years of relevant experience in architectural draftsmanship and technical coordination and Management;
• Experience in large scale, hotel, mixed use development will be an advantage
• Familiarity with statutory submissions and controls, along with a strong understanding of local regulations and codes
• Experience in leading the preparation and development of Architectural submission packages to local Authorities;
• Proficient in BIM (Revit Architecture) preferred.
• Proficient in Bluebeam and Adobe (Photoshop, Illustrator, Indesign) preferred.
• Ability to self-develop and build colleagues to enhance team potential .
• Excellent communication and presentation skills
• Other professional certifications such as GMAP or GMAAP and UD Assessor will be an advantage

Please submit a copy of your updated CV including your current salary, expected salary and notice period to daisy[email protected].

The job is a maternity coverage to manage DNV Maritime’s regional communications activities for the Region South East Asia, Pacific & India. The main responsibilities are:

• Implement the regional communications and marketing strategy, key messages and targeted campaigns to increase brand awareness and generate leads across DNV Maritime’s product and service categories
• Contribute to the development, execution, and delivery of content across all channels (such as PR, social media, marketing collateral, online publishing, internal comms)
• Support trade shows, conferences and other marketing events incl. invitation management
• Create impactful campaigns following our “digital first” communications strategy with a potential to scale local initiatives globally
• Drive internal and leadership communications across different channels”

Qualifications

• Master’s Degree, preferably in Marketing and Commucations.
• Over 6 years of experience in marketing and business development within multinational companies.
• Multilingual Communication: Fluent in English, both spoken and written

Core Skills:

• Strategic Marketing: Expertise in developing and implementing effective marketing strategies and campaigns to drive business growth.
• Business Development: Proven ability to identify and capitalize on new business opportunities and partnerships.
• Project Management: Strong track record of managing marketing projects from inception to completion.
• Cross-Cultural Communication: Excellent skills in navigating and overcoming cultural barriers to enhance team performance.
• Digital Transformation: In-depth knowledge of leveraging digital tools and technologies to innovate and transform business practices.
• Flexibility and Adaptability: Willingness and ability to work in diverse international environments.

Roles & Responsibilities

• Develop and manage project schedules, budgets, and resources
• Coordinate with architects, engineers, and contractors to ensure project success
• Review and approve project plans, specifications, and contracts
• Ensure compliance with building codes, safety regulations, and environmental requirements
• Monitor project progress and make adjustments as necessary
• Communicate project status to stakeholders and senior management
• Manage project risks and identify opportunities for improvement
• Provide technical support to project team members
• Ensure quality control and quality assurance for all project deliverables
• Lead project meetings and facilitate communication among team members

Construction Project Manager requirements and qualifications

• Bachelor’s degree in Civil Engineering or related field
• Minimum of 5 years of experience in construction project management
• Strong knowledge of construction materials, methods, and regulations
• Excellent communication and leadership skills
• Ability to manage multiple projects simultaneously
• Proficiency in project management software and tools
• Professional Engineer (PE) license preferred
• Experience in managing large-scale construction projects
• Ability to read and interpret blueprints and construction plans
• Knowledge of budgeting and financial management
• Experience in managing and supervising construction teams
• Strong problem-solving and decision-making skills

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Job Description & Responsibilities

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Ensure the overall document control system supports the QMS.
• Work with technical team to create quality document related to product design, development, and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Lead auditor for internal and external audits.
• Conduct management review, ensure QMS stays current and relevant.
• Lead in root cause analysis and CAPA.
• Analyze trends inquality performance.
• Drive improvement in the quality management system.

Job Qualifications

• At least a Bachelor’s degree in Science/Engineering or relevant related field.
• Possess at least 4 years of working experience in quality assurance in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development, and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Strong background in biomedical, computer or engineering sciences.
• Awareness of applicable workplace environment, health, and safety regulations.
• Possess creative skills and problem-solving skills.
• Adeptness in cultivating professional networks and build strategic partnerships.
• Good communication skills.
• Demonstrates strong leadership capabilities and an agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description & Responsibilities

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Ensure the overall document control system supports the QMS.
• Work with technical team to create quality document related to product design, development, and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Lead auditor for internal and external audits.
• Conduct management review, ensure QMS stays current and relevant.
• Lead in root cause analysis and CAPA.
• Analyze trends inquality performance.
• Drive improvement in the quality management system.

Job Qualifications

• At least a Master's degree in Science/Engineering or relevant related field.
• Possess at least 4 years of working experience in quality assurance in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development, and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Strong background in biomedical, computer or engineering sciences.
• Awareness of applicable workplace environment, health, and safety regulations.
• Possess creative skills and problem-solving skills.
• Adeptness in cultivating professional networks and build strategic partnerships.
• Good communication skills.
• Demonstrates strong leadership capabilities and an agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Oracle NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM and ecommerce software. NetSuite helps companies manage core business processes with a single, fully integrated system in the cloud. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward.

Picture yourself building a successful career at Oracle-NetSuite — working alongside hard-working, dedicated, innovative, and driven people, staying invested in our customers and the community, and helping fast-growing mid-sized organizations and larger enterprises achieve their business goals.

Description

What You’ll Do

As a recognized authority and leading contributor within their practice, this mid-level consulting position provides consistent high quality and innovative solution to a project team. Leads the implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle NetSuite solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications.

You will be responsible for managing clients in post-sales environments. Working with the rest of the Consulting department, the successful applicant will need to quickly assess client needs, develop innovative plans to solve their problems and implement these plans to the client's satisfaction. You must have a passion for business and the associated Cloud technologies, as well as advanced analytical problem solving acumen, applied to help clients find creative ways to more effectively run their businesses.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. You will have extensive ERP implementation expertise spanning the full implementation cycle and be adept at managing the delivery of application functionality. In this role, you will often be working under pressure, implementing several projects simultaneously and striving to meet aggressive timelines.

Responsibilities

• Conduct business process mapping workshops;
• Document and validate customer’s business requirements and map to NetSuite functionality;
• Configure/customize NetSuite application to meet customer’s business requirements;
• Conduct consulting sessions (over Webex or similar technology and in-person) and document with meeting minute summaries;
• Attend internal project meetings and provide status on progress of activities and deliverables;
• Support the sales cycle through solution review, feedback, and assistance with scoping and estimation;
• Provides direction and mentoring to project teams;
• Document solutions and contribute to solutions repository;
• Document Best Practices and share with Consulting practice;
• Participate in SME program in area(s) of interest and expertise;
• Contribute to internal professional services (PS) knowledge share; Review posted feedback on a continuous basis;
• Participate in Continuing Education sessions;
• Be fully versed on functionality released with each new product upgrade;
• Works on problems of diverse scope where analysis of data requires evaluation of numerous factors;
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions;
• Documents, troubleshoots and escalates Support issues outside defined parameters;
• Exercises judgment within defined procedures and policies to determine appropriate action;
• Understands theories, concepts, principles, and techniques to handle most situations without guidance;
• Quickly assesses customer needs, develops innovative plans to solve complex business workflow, and implements these plans in the Oracle + NetSuite environment;
• Possesses a passion for helping customers find creative ways to more effectively run their businesses;
• Determines methods and procedures on new job assignments, and may coordinate and/or lead team activities;
• Independently organizes and performs most work required within area;
• Ability to influence customers to modify current business practices, as required;
• Ability to manage scope and expectations with the customer;
• Generally, receives guidance and direction from other project resources (Consulting Technical Manager, Project Manager), and Manager;
• Ability to communicate effectively with functional and technical resources;
• Demonstrates full competence in business function; and
• Ability to implement and lead multiple projects

Qualifications/Skills

• Solid understanding of inventory related transactions and movements within an ERP system;
• Experience in one or more of the following sectors, Software and Services, Wholesale Distribution, Retail; Manufacturing;
• Strong business analysis skills;
• Exposure/passion for Cloud-related technologies;
• Minimum 8 years of experience in systems applications consultancy with a consulting firm or software provider;
• Successful candidates should have demonstrated experience in translating customer business requirements into workable world class business solutions; Candidates should have excellent customer relationship acumen and experienced consulting skills to work with customers;
• Excellent presentation and interpersonal skills;
• Experience successfully delivering presentations via web conferencing;
• Excellent understanding of common industry standard business practices as related to core ERP processes;
• Must have experience with financial application package and good understanding of accounting principles;
• Experience in full cycle implementations of CRM, ERP and eCommerce applications desirable;
• Experience in NetSuite technical/script/solution gap-fit desirable;
• Previous application experience in one or more of the following Systems: NetSuite, Microsoft Dynamics, JD Edwards, SAP, Oracle e-Business Suite, PeopleSoft, Epicor, Great Plains, AccPac, Salesforce.com