Job Description

Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (Air, Ocean, Trucking & Parcel) including warehousing and brokerage preparing RFx, managing the process and analyzing competitive bids using eSourcing tool.
Analyze spend data, internal requirements, and external supply markets to develop strategic sourcing strategies and plans aligned with the business goals.
Prepare, redline and negotiate commercial contracts - services agreements, licenses, statements of work and amendments in conjunciton with legal team
Develop strong collaborative relationships with internal clients to strategically manage spend and the supply base for assigned categories.
Develop strong partnerships with Logistics operations, accounts payable, and legal teams.
Manage, co-ordinate and support special/critical projects such as ad hoc and spot rate approval process and others as needed.
The commodity manager will need to provide excellent strategic sourcing support to the reporting manager and business partners to ensure a competitive advantage for Western Digital.
Will drive improvements in key metrics such as cost, quality and transit time.
The CM will drive process-improvements, assist with projects and provide feedback to management on market conditions, supplier relationships, and quality and customer service issues.
Ensure timely and cost effective acquisition of products, services and equipment while driving contract compliance.
Completing day-to-day activities that include specification clarification, source/supplier identification, proposal analysis, review & clarification, contract knowledge, supplier performance management, supplier/customer conflict resolution.
Provide feedback to management on market conditions, vendor relationships, supply and equipment standardization, quality issues.
Assist with projects and perform other related duties that may become necessary as directed by management.
Manage Supplier relationship management including -
Supplier solicitation, selection and qualification process
Quarterly/bi-annual business reviews and scorecards

Qualifications
Bachelor’s degree preferred, Master's degree a plus
Preferred 5+ years of strategic sourcing experience in the Logistics space (Warehouse services & Transportation) and eSourcing tool experience
Demonstrated skills in negotiating and formulating contracts for services procurement, understanding of outsourcing models and cost associated with them, total cost models, should cost model, service rate benchmarking and contractual negotiation
Highly developed negotiation skills and knowledge of contract
Ability to work well in a high-pace dynamic environment, handle multiple projects simultaneously, and ensure task completion and deadlines are met as required
Proficient with Microsoft Office applications: Excel, Word & Powerpoint
The ideal individual must have proven ability to achieve results in a fast moving, dynamic environment
Self-motivated and self-directed, however, must have demonstrated ability to work well with people
A proven desire to work as a team member, both on the same team and outside of the team
Ability to troubleshoot and analyze complex problems
Ability to multi-task and meet deadlines
Excellent communication and interpersonal skills

Responsibilities

• Must know also well referred to as a machine Programming, Seeting, or tender, uses manufacturing equipment to shape metal or plastic components for products.
• operate, calibrate, and know basic maintain machinery, as well as inspect finished products to ensure quality work.
• Liaise with other managers to formulate objectives and understand requirements
• Estimate costs and prepare budgets
• Organize workflow to meet specifications and deadlines
• Monitor production to resolve issues
• Supervise and evaluate performance of production personnel (quality inspectors, workers etc.)
• Determine amount of necessary resources (workforce, raw materials etc.)
• Approve maintenance work, purchasing of equipment etc.
• Ensure output meets quality standards
• Enforce health and safety precautions
• Report to upper management
• Keeping abreast of advancements in engineering and production, and sharing knowledge with co-workers.
• Identifying, documenting, and reporting unsafe practices.
• Drawing up production schedules and budgets for projects.
• Scheduling meetings with relevant departments and stakeholders.
• Analyzing all facets of production and making recommendations for improvement.
• Obtaining any materials and equipment required.
• Oversaw mold setup/mold changes and adjusted processes to
• ensure product quality.
• Material Processing (PC, HIPS, ABS, Nylon GF,PPTF.POM,PPCP,PP)
• Oversaw production on 16 injection molding machines,
• maintaining lean manufacturing principles..
• Operated and supervised MILACRON (EQ&M) Series, ANGEL,
• HAITIAN, TEDERIC, and TON (80 to 2800) injection molding
• machines.
• Conducted analysis and improvement activities for new mold
• trials, resulting in enhanced product quality.
• Monitored and improved Overall Equipment Effectiveness (OEE)
• on the shop floor, achieving productivity gains.

Requirements and skills

• Bacheleor Degree in Plastic moulding Technology or Manufacturing Engineering
• Proven experience as production Engineering
• Deep knowledge of production management
• Understanding of quality standards and health & safety regulations
• Knowledge of performance evaluation and budgeting concepts
• Experience in reporting on key production metrics
• Proficient in MS Office and ERP software
• Outstanding communication ability
• Excellent organizational and leaderships skills
• Attention to detail
• Strong decision-making skills and a results-driven approach
• All Races Welcome
• Prefer to work in Night Shift also

COMPANY DESCRIPTION

CrimsonLogic is a trusted partner to governments worldwide. For over 20 years, CrimsonLogic has worked with governments across Asia, Middle East, North America, Latin America and Africa to find innovative and sustainable solutions to collaborate more seamlessly with their citizens and ecosystem. CrimsonLogic has continued to set industry-standards by delivering world-first eGovernment solutions to optimise workflow, increase operational efficiencies, and improve decision-making. CrimsonLogic has the unique ability to deliver end-to-end services, from designing and building eGovernment solutions, through to operating these services in order to drive substantial and lasting improvements.

RESPONSIBILITIES

• Develop strategic and tactical plans to achieve both long term and short-term business goals.
• Understand the interdependencies of the services (application, system, network, and database) and pin-point problem area accurately to improve overall efficiency. Envision overall systems solutions and architecture.
• Identify needs and set priorities for the unit that is congruent with corporate goals.
• Identify project risks, perform risk analysis, and work out mitigation plan.
• Lead and manage direct reports and other stakeholders involved towards achievement of common goals. Coach, develop and counsel subordinates.
• Coordinate the technical design of software components with project managers and technical leads with emphasis on code reuse, reliability, quality, maintainability, performance, and scalability. Direct the research, adoption, and implementation of new technologies.
• Manage and plan to capitalize on offshore and outsourcing IT company to control development, maintenance, and operations support cost.
• Track project deliverables and ensure projects are completed within budget, schedules, and quality standards and in compliance with security guidelines and governance processes.
• Ensure project plans and activities are endorsed by the Project Steering Committee and properly executed and tracked till successful implementation.
• Ensure that all security procedures within their area of responsibility are carried out correctly to achieve compliance with security policies and standards.
• Direct the conduct of application systems audit and performance review and make recommendations for changes, as necessary.
• Adopt QMS and CMMI best practices to ensure quality delivery of projects.
• Consistently share information on best practices and technology trends and gives recommendations on best practices for business operations.

• Bachelor of Computer Science, Information Technology, or other relevant fields.
• Minimum 8 years of experience in managing applications development projects with at least 2 full SDLC implementations.
• Experience in managing overseas or regional projects is preferred.
• Good knowledge of software development life cycle (SDLC) and Agile methodologies.
• Ability to work independently, lead and manage cross functional teams spread across multiple geographic regions.
• Demonstrate leadership, decision-making and problem-solving skills.
• Certification in PMP or CITPM.
• Proven track record in managing mid to large scale overseas projects.
• Willingness to travel for short or long-term durations for projects.
• English proficient (Oral & Written) is needed.

What Do We Offer:

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. Were dedicated to creating a welcoming and supportive culture where everyone belongs.

POSITION SUMMARY:

The IVVQ Management Roles are focused on delivering robust solutions which satisfy the customer. They ensure the management of IVVQ activities within the constraints provided by the Project Manager, the Architect and the Project Design Authority. The IVVQ Management Roles supervise all the test activities: they define and implement the best strategy to assemble the solution and make sure that it provides value for the customer.

LIFE AS A THALES IVVQ MANAGEMENT ROLE

As an IVVQ Management Role within Thales, you will manage all the tests activities and:

-Defines Integration strategy, establishes requirements related to IVV activities and performs associated cost estimate and schedule.

-Ensure Solution Integration is performed by team.

-Propose IVV scenarios and guaranties their implementation.

-Coordinates IVVQ activities, establishes priorities and integration logical diagrams, conducts tests in factory and on site, supports acceptance as well as commissioning, analyses results and transmits them to development teams.

-Provide associated documentation, according to internal process.

CANDIDATES THAT WOULD IMPRESS US

-You graduated from an Engineering School (Aeronautical/Space Engineering, Computer Science, …) with a Master’s degree and you have 5 or more years’ experience in IVVQ
-You are in a position of IVVQ Manager: you manage IVVQ teams and know how to create and execute IVVQ complex test plans and procedures
-You want to oversee the management of all IVVQ activities—meaning choosing and managing appropriate methods, resources, and means to execute IVVQ complex test plans and procedures
-You enjoy leading teams and want to motivate, train and appraise employees’ performance and act as a mentor to assigned staff
-You want to deliver robust solutions to satisfy customers and build strong relationship with them
-You are a self-motivated leader, willing to engage and develop your team using collaborative work and challenging approaches
-You are customer focused: you want to deliver value or solutions to the customer and are committed to delivery
-You enjoy thinking outside the box and being creative

COMPETENCIES:

-You know how to lead and manage projects from start to end and you are able to:
-Define test strategy with a scheduling approach and a clear view of the risks and opportunities
-Manage planning and performance tracking
-Be the quality assurance of your solutions
-Your technical background makes you rigorous, pragmatic and a critical thinker
-You know how to manage complexity and conflicts—resourcefuland creative, you are capable of dealing with unplanned events with reactivity
-You have an excellent verbal and written communication skills, good negotiation skills and a recognised capacity to convince all types of stakeholders

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Purpose:

Manage and supervise the daily activities of the team members in accordance to the production specifications and requirements. Ensure that the team meets standard in terms of operation efficiency, and service uptime. Develop the capability of team members.

Job Responsibilities:

• Supervise a group of cameraman and guide them in all video technical set up. Review and update SOPs.
• Conduct annual review and assessment of team members training needs.
• Guide crew in camera operation (i.e. general camera system set up, angles, distances, movement) and overall operations concerning video, audio and electrical for TV production.
• Perform duty as Technical Producer for major production whenever necessary. Ensure production meets broadcasting standard. Anticipate problem and provide solution on complex issues.
• Provide contingency planning and ensure deliverable of production setup are adhered.
• Keep abreast of broadcasting technology development and industry standards and workflows. Offers recommendations for upgrades and changes to ensure operations are kept relevant and competitive.

• Diploma in Film Production or Electronics/Electrical Engineering or Audio related field.
• At least 10 Years of Ligting experience is preferred.
• Possess in-depth working knowledge of overall unit operations concerning camera, video, audio, lighting and electrical for TV Broadcasting.
• Possesses knowledge of camera systems, lenses and camera support equipment will be added advantage.
• Familiar with international broadcast standard, preferably ITU (International Telecommunication Union) and EBU (European Broadcasting Union) broadcast standard.

Objectives of this role

• Manage worksites for new construction as well as remodeling projects, coordinating activities and ensuring that all work is in sync with project goals and objectives
• Provide direction to general contractors, subcontractors, and vendors when doing groundwork to ensure that quality standards are being met
• Liaise with engineers, architects, and others working on a project
• Prepare and manage estimates, budgets, timetables, and resources
• Identify, mitigate, and track recurring construction issues
• Adhere to legal regulations, building and safety codes, and other requirements

Responsibilities

• Collaborate with architects, engineers, and other specialists; hire full-time and part-time subcontractors and laborers and coordinate their schedules
• Visit sites regularly during construction — including bid walks, preconstruction walks, in-progress visits, punch walks, and closeouts — and attend status and coordination meetings
• Conduct and document quality assurance and safety inspections throughout the construction process, ensuring that the work environment is acceptable and that tools and equipment are in good working condition
• Maintain and update SOW and preconstruction documents, and meet contract obligations by developing relationships with reliable contractors and vendors
• Respond efficiently and effectively to work delays, emergencies, and other project disruptions

Required skills and qualifications

• Three or more years of experience in managing new construction and remodeling projects
• Knowledge of construction methods and technologies and an ability to interpret technical drawings and contracts
• Knowledge of building code requirements and scheduling methods
• Ability to manage multiple projects simultaneously with an eye for quality
• Knowledge of construction worksite safety practices

Preferred skills and qualifications

• Bachelor’s degree (or equivalent experience) in engineering or related field
• Ability to communicate in more than one language
• Professional certification, such as CCM (certified construction manager), AC (associate constructor), or CPC (certified professional constructor)
• Working knowledge of green building practices

Cognizant has an ideal opportunity for someone with Workday Consulting experience seeking a new job in Singapore and the role comes with an attractive salary and benefits package, including flexible working arrangements.

The Consulting Services Manager role for the Workday HCM team will support practice leadership and provide expert advice and guidance to other members of the HCM Consulting team. This individual is a billable lead or consultant on Workday implementations and/or post-production services.

To give you an idea of how this Consulting Services Manager role would look and feel, here are some of the things you could expect to do:

· Lead Workday HCM implementation activities, including discovery, design, configuration, documentation, testing, and project review sessions

· Identify strategies, risks, and options and recommend approaches and mitigations to meet client/functional requirements

· Architect a WorkDay HCM solution to ensure that all work streams are cohesive and cross-functional impacts are considered and mitigated

· Partner with clients to understand pain points, prioritise requirements and identify opportunities to improve processes and gain efficiency by leveraging Workday’s HCM functionality.

To apply for this role, you will need a minimum of 3-5 years of Workday Consulting experience focusing on HCM deployments. You will also require the following:

· Bachelor’s degree or equivalent experience in Human Resources, Human Resources Management, HRIS or a related field

· Proven experience leading a virtual team for 2+ years

· Sales engagement experience estimating and presenting to prospects

· Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel and PowerPoint, and Project.

If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. At Cognizant, taking care of employees is a priority:

· You can pursue innovative career tracks and opportunities here

· You can enhance your professional development through education and dedicated training

· We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

The Bruker Applied Mass Spectrometry (BAMS) Business Development Manager (BDM) will be responsible for growing applied MS sales and support the sales and strategic objectives in the South APAC regions in conjunction with the Bruker’s sales channels and marketing teams. The objectives include the generation of better-than-market growth within the market segment, acceleration of sales and pipeline development, identification and access to new accounts, managing the business relationships with existing ones, positioning and promotion of the BAMS solutions, conglomeration of knowledge within the market area and feedback of information into the company to design novel market solutions. A key focus will be to introduce and drive new Direct Analysis in Real Time (DART) MS systems in the region.

• Drive growth of BAMS sales in South APAC in the applied markets food, environmental, Industrial and forensics with an annual sales quota.
• Understand the customer’s value chain, critical success factors, and key initiatives based on which the business plan and sales strategy are developed.
• Identify and map target accounts, develop and execute account penetration and development plans.
• Generate and develop new sales opportunities as part of continued pipeline development for the region.
• Partner with sales channels for driving growth.
• Prepare and submit monthly and quarterly activity reports, sales forecasts, and pipeline growth reports.
• Identify and establish working relationships with Key Opinion Leaders (KOL). Leverage these relationships to position and promote Bruker solutions within the market segment.
• Collaborate with the marketing team on lead generation and nurturing. Prepare, organize and manage local marcom events like internal and external conferences and workshops.
• Study all aspects of the market, including market size in the territories, competitive products, technology developments, business opportunities, standardization, and regulations. Feedback of information into the company to help designing novel market solutions and developing our strategy in a competitive environment.
• Provide continuous education to the Sales and Support teams for key requirements for the BAMS markets. Communicate how Bruker solutions address customer’s needs, formulate, and present their value proposition.
• Collaborate with other Bruker divisions to ensure Bruker market positioning and leadership.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of the applied market (customer categories, key accounts, analytical technologies and their typical applications, etc.).
• Strong personal credibility to influence technical and financial decisions at a high level.
• Working knowledge of applied mass spectrometry
• Ability to present and promote Bruker solutions to a variety of prospects and customers.
• Ability to set priorities, develop and execute plans in a rapidly changing environment.
• Ability for extensive travel, including international.

Education and/or Experience:

• Degree in chemistry, physics, or related disciplines.
• Minimum 5 years of experience in business development or sales of capital equipment, ideally in mass spectrometry.
• Experience in lead generation, new account penetration and management.
• Sound background in analytical technology and mass spectrometry
• Working knowledge of Microsoft Office and Salesforce CRM.
• Fluent English speaking

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME"s mission is to create innovative microelectronics technologies. We want to add value to Singapore"s semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

Primary Purpose:

Manage and supervise the daily activities of the team members in accordance to the production specifications and requirements. Ensure that the team meets standard in terms of operation efficiency, and service uptime. Develop the capability of team members.

Job Responsibilities:

• Supervise a group of cameraman and guide them in all video technical set up. Review and update SOPs.
• Conduct annual review and assessment of team members training needs.
• Guide crew in camera operation (i.e. general camera system set up, angles, distances, movement) and overall operations concerning video, audio and electrical for TV production.
• Perform duty as Technical Producer for major production whenever necessary.
• Ensure production meets broadcasting standard.
• Anticipate problem and provide solution on complex issues.
• Provide contingency planning and ensure deliverable of production setup are adhered.
• Keep abreast of broadcasting technology development and industry standards and workflows. Offers recommendations for upgrades and changes to ensure operations are kept relevant and competitive.

Qualifications

• Diploma in Film Production or Electronics/Electrical Engineering or Audio related field.
• At least 10 Years of Ligting experience is preferred.
• Possess in-depth working knowledge of overall unit operations concerning camera, video, audio, lighting and electrical for TV Broadcasting.
• Possesses knowledge of camera systems, lenses and camera support equipment will be added advantage.
• Familiar with international broadcast standard, preferably ITU (International Telecommunication Union) and EBU (European Broadcasting Union) broadcast standard.

POSITION SUMMARY:

Being part of the Regional Medical Affairs Team, this role will directly report to the Associate Regional Medical Director, based in Singapore. This role will be act as the Therapeutic Area Regional Medical Lead (MPH and MCH portfolio), be responsible for medical governance, RMA audits, SOP updates, medical compliance, digital initiatives and clinical operations matters.

KEY RESPONSIBILITIES:

Medical Affairs: Provide medical and scientific support for the therapeutic areas

• The regional therapeutic expert for the assigned therapy areas (TAs), working in collaboration with the regional marketing teams.
• Provide strategic medical input into core brand strategies and support medical marketing activities such as promotional material, business development assessments, product launches, omni channel engagement, brand planning etc.
• The regional medical point of contact for the TAs for the regional and local medical and marketing teams for providing directions and support on medical action items, including but not limited to KOL engagements, insight seeking, advisory boards, Medical led meetings and initiatives, patient centricity, medical omni-channel communications etc.
• Conduct regional scientific trainings on the disease and products
• Lead life cycle management and data generation activities for the regional/corporate brands
• Support building of strong regional advocates and expert panels and speakers for the brands.
• Maintain knowledge of relevant regulations and guidelines and disseminates same to clinical project teams
• Research and prepare training on therapeutic areas and indications of relevance and maintains an awareness of trends and changes of importance in management of those indications
• Initiates and maintains interactions with key opinion leaders and investigators in therapeutic areas of interest. Create and implement KOL mapping and engagement plan.
• Attend and act as advisor to relevant clinical development projects or Menarini Clinical meetings
• Conduct medical assessment for the respective brands for business development opportunities

Medical Governance, RMA audits, SOP updates, Medical compliance, digital initiatives

Clinical Operations :

• Leads all stages of the clinical trial development process including: feasibility assessments; protocol design; CRF design; investigational site selection; generation of clinical study reports and the development of study-related documents, including study protocols, informed consent documents, study manuals and plans, trial master files, case report form design, etc.
• Regional medical lead for CRO management
• Takes responsibility for and initiates the medical review of all clinical study documents and reports
• Achieves study objectives by working with team members to set project priorities and milestones and resolve project conflicts
• Proactively identifies and resolves issues, and participates in process improvement initiatives as required
• Reviews and approves invoices from study vendors, investigators, consultants, etc. and planning of the clinical study budgets.
• Oversee medical aspects of the risk management and risk mitigation strategies
• Ensures GCP, regulatory compliance, internal SOPs and Working Instructions is maintained throughout the clinical trial lifecycle

KEY REQUIREMENTS:

• Bachelors or post graduate medical qualifications
• Ideally qualified with Diploma in Pharmaceutical Medicine and/or Diploma in Human Pharmacology
• At least 3 or more years of medical affairs and clinical research/development experience within a pharmaceutical or biotechnology company
• Comprehensive knowledge of the clinical development process and its critical paths
• Good command of spoken and written English ability
• Excellent written and verbal communication skills and good presentation skills
• Travel to markets within APAC would be required
• Commercial awareness
• Unquestionable integrity and positive attitude
• Great at building relationships, particularly with KOLs
• Willing and capable to manage multiple projects, tight timelines and responsibilities

Job Summary

This position reports to the Regional Marketing Manager and plays a pivotal role in advancing the digital presence and marketing efforts of the organisation. This role will manage a small team of digital marketing members, and is required to have strong technical proficiency, project and people management skills.

Key Accountabilities

1. Web Management:

• Oversee and manage web-related activities with experience in content management tool, Interwoven or Hybris

• Manage website revamp projects, ensuring a seamless transition and improved user experience.

• Ensure the seamless functioning, optimisation, and user experience enhancement of digital platforms.

2. Digital Campaign Management:

• Execute and optimise digital marketing campaigns utilising the marketing automation systems such as Microsoft Dynamics 365, Pardot or Hubspot.

• Develop strategies for effective online engagement and lead generation.

• Manage dashboard development and analytics to monitor and report on campaign results

3. E-commerce Management:

• Drive and optimise the organisation's e-commerce initiatives and collaborate with cross-functional teams to enhance the online purchasing journey.

4. Technical Proficiency:

• Demonstrate strong technical skills, including proficiency in HTML and coding languages.

• Lead in adoption of new digital marketing technologies.

5. Agency Management:

• Collaborate with external agencies, providing clear directives and ensuring the delivery of high-quality work.

• Manage relationships with agencies to meet project deadlines and campaign objectives.

6. Stakeholder Management:

• Effectively communicate with and manage stakeholders at various levels.

• Ensure alignment of digital marketing strategies with broader brand and communication goals.

Key Job Requirements

• Detail-oriented with a keen eye for design and user experience.

• Analytical mindset with the ability to interpret data and optimise campaigns.

• Proactive problem solver capable of handling multiple tasks and deadlines.

• Adaptable to evolving digital marketing trends and technologies.

Qualifications

• Bachelor’s degree in Marketing, Communications, IT, or a related field.

• Proven experience in web management.

• Strong proficiency in digital marketing campaign management.

• Excellent project management skills to ensure deadlines are met.

• Technical acumen with a solid understanding of HTML and coding languages.

• Experience in managing digital marketing team, external agencies and collaborating with cross-functional teams.

• Excellent communication and interpersonal skills.

Responsibilities:

Your responsibilities consist of, but not limited to, the following:

• To attain sales quotas and gross margins targets as assigned.
• To assist in all areas related to business development such as product/solutions presentations, seminars, and demonstrations, etc.
• To develop a network of reseller to meet the set objectives.
• To ensure prompt payment of invoices for those customers you have taken discretion to offer term sales.
• To administer monthly sales activity reports, analysis of competition, follow-up on sales leads generated from marketing campaigns.
• To observe and adhere to all the Company's rules and regulations.
• Maintain and expands customer base by mentoring
• Recommend product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

Position Description:

The Client Service Manager acts as a primary business contact between the client and the company. The CSM builds and maintains business relationship to encourage new and repeated business opportunities. The CSM is expected to meet the client’s need and communicate it and ensure the completion of it.

Responsibilities:

• Establish professional relationships with the assigned customer accounts.
• Understanding of company’s product service, and effectively communicate the available offerings to the client.
• To assess, clarify, and validate customer needs on an ongoing basis.
• Contract renewals for an existing client.
• Responsible for all client communications.
• Ensure quality standards and client expectations are met.
• Ensure that client issues are dealt with in an efficient manner, informing the team.
• Prepare proposal, handle invoices and responsible for payment collections.
• Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within the project.
• Communicates the client's interests to the team.
• Provide regular two-way communication between the client and the company
• Prepare weekly reports on calls and other activities to the immediate manager.

Requirements:

• Minimum A Level holders
• Proficient in Microsoft Office application and network
• Excellent in Account Management skills to maintain and enhance customer relationships
• Ability to manage time and prioritize in effective manner
• Pro-active and self-driven
• Excellent oral communication skills
• Plans and carries out responsibilities with minimal direction.

JOB SCOPE

The Area Sales Manager - APAC is responsible for the sales of our core software solutions including Charts, Publications, Digital Products, Update Services and associated OneOcean Business services to customers within an allocated region.

Working with the APAC Sales Team to take ownership of the whole sales process from prospect identification, through qualification, presentation, proposals, negotiation and finally closing the sale. Post sales activities to ensure that levels of service are maintained and that opportunities for upselling are exploited.

TASKS & RESPONSIBILITIES

Here’s what your day-to-day will look like in this role:

• Identify new customers and prioritise allocated key market areas
• Meet and exceed targets set out in bonus scheme for allocated areas
• Key account management for Sales
• Negotiate and agree contracts on behalf of OneOcean
• Understand customer requirements and advise on customised services
• To work closely with the customer and take responsibility for customer retention.
• To be a digital services champion such that non-digital customers see OneOcean as their provider of choice for a digital solution.
• Help identify new services and markets.
• Plan and execute sales activities in conjunction with the SVP APAC
• Input data into the SFDC CRM system to feed the sales forecast
• Use the SFDC CRM system to provide information on opportunities and customer meetings ensuring that all visits are properly recorded, and customer concerns are proactively dealt with.
• Use the software tools supplied to prepare quotations for new customers
• Make presentations to both customers and internal departments
• Provide and maintain data to support the Marketing Databases
• Analyse and review Sales trends for each customer including churn risk. Quarterly analysis to be discussed with the SVP APAC.
• Maintain continuous awareness of OneOcean products and services
• Keep Customers fully informed regarding new product launches and product enhancements
• To become a product expert in terms of digital products, solutions and value add
• Provide input for Product Development and new Product design
• Maintain continuous awareness of competitor services
• Attend conferences and exhibitions, meeting with customers and agents. Speaking slots at key conferences, to talk about OneOcean services might be required.
• Provide support and input for marketing activities such as new brochures, mail shots, exhibitions etc.
• Travel within the APAC region and other countries as required and is considered a basic requirement for this role. Requests to travel could be made at short notice.
• Any other tasks associated with the above functions

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

We are seeking an experienced and highly skilled Operational Safety Manager to oversee and ensure the operational safety of our fleet of autonomous prime movers. As the Safety Person in Charge, you will play a critical role in developing and implementing safety procedures and protocols, conducting safety training, and monitoring and improving safety performance across our operations. This position requires exceptional knowledge of safety practices, strong process and procedural writing abilities, and the ability to be present on the ground during 24/7 operations.

Role responsibilities

• Develop, document and implement comprehensive safety programs, policies, and procedures for our autonomous vehicle fleet, with a focus on operational safety.
• Ensure compliance with applicable safety regulations, standards, and guidelines, and maintain up-to-date knowledge of industry best practices.
• Conduct regular safety audits, inspections, and risk assessments to identify potential hazards and areas for improvement.
• Collaborate with cross-functional teams, including research, engineering, operations, and maintenance, to integrate safety requirements and considerations into all aspects of fleet operations.
• Provide safety training to employees and contractors, ensuring they are well-versed in safety protocols, emergency response procedures, and safe work practices.
• Maintain accurate safety records, incident reports, and documentation of safety-related activities.
• Investigate and analyze accidents, incidents, and near-misses, and develop and implement corrective and preventive measures to mitigate future risks.
• Conduct safety meetings and toolbox talks to promote safety awareness and address safety concerns.
• Monitor and analyze safety performance metrics, identify trends, and implement strategies to continually improve safety performance.
• Stay informed about emerging safety technologies, industry trends, and regulatory changes, and make recommendations for their implementation as appropriate.
• Collaborate with customers’ regulatory team and participate in safety-related audits and inspections.
• Provide on-the-ground support and supervision during 24/7 operations, ensuring compliance with safety policies and procedures.
• Foster a culture of safety by promoting and encouraging active employee engagement and participation in safety initiatives.

Required experience

• Bachelor's degree in Occupational Safety and Health, Engineering, or a related field (equivalent experience may be considered).
• Certified Safety Professional (CSP) or other relevant safety certifications strongly preferred.
• Proven experience in operational safety management, preferably in the autonomous vehicle industry or a similar high-risk environment.
• Strong knowledge of safety regulations, standards, and best practices, such as OSHA, ISO 26262, and SAE J3016.
• Excellent writing skills with the ability to develop clear and concise safety policies, procedures, and training materials.
• Demonstrated experience in conducting safety audits, inspections, risk assessments, and incident investigations.
• Ability to analyze data and metrics to identify trends, assess safety performance, and recommend improvement strategies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and regulatory agencies.
• Strong leadership skills and the ability to drive a safety culture throughout the organization.
• Flexibility to work on-site during 24/7 operations and respond to safety-related incidents or emergencies when required.
• Knowledge of autonomous vehicle technologies, AI, and robotics is a plus.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

A DAY IN A LIFE
We are looking for a strong operations leader with a passion for applying technology to untangle the many real world logistics and people challenges in scaling our secret sauce. You will be responsible for both experimenting and rolling out delivery capabilities in all local markets, as well as managing the performance of teams and delivery partners that orchestrate our unique operating model. That means, same-day delivery anywhere in Southeast Asia is your northstar.

• Develop and operationalize strategies that help us achieve our mission of a unique operating model that delivers within 24 hours anywhere in Southeast Asia. Take accountability to ensure service levels are constantly exceeded.
• Engage with business solutions or success teams in various countries to identify pricing models for them to sell - ensure you are constantly measuring the unit economics and have a clear path to profitability for delivery operations.
• Provide strategic and “boots on the ground” guidance alongside our product and technology teams to define, build and iterate features that make our software layer the central nervous system for the operational teams under your control.
• Lead, recruit, supervise, and train diverse teams to achieve launches and operational readiness regionally.
• Consistently write, rewrite and embed processes or heuristics that capture and refine a scaling and more efficient approach to all our operations.
• Be accountable to scale, maintain and engage our delivery-partner fleet by ensuring constant and adequate inflow of rider supply and rider retention, community and engagement initiatives, including partnerships.
• Implement reports, feedback loops and few, but far reaching data-driven tracking (metrics) to capture the quality of our best-in-class delivery experience.

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proven experience in leadership roles within logistics, technology, or a related field.
• Strong understanding of logistics operations, supply chain, and technology driven solutions.
• Demonstrated success in developing and implementing scalable operational strategies.
• Experience in leading and managing diverse teams in a dynamic environment.
• Excellent communication, collaboration, and problem-solving skills.

QUALIFICATIONS & EXPERIENCE

• Bachelor's or Master's degree in Business, Operations Management, Supply Chain, or a related field.

• Position: Sales Manager (High-End Luxury Lighting System) – Up to $6500 + Commission
• Location: Tagore Lane (Nearest MRT: Lentor MRT)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6500 Basic + Commission + 14 – 21 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Lighting

Responsibilities:

• Collaborate with the product team to identify market trends and new product innovation ideas.
• Be well-versed in product presentation, architecture design, lighting agent support and all aspects of project work.
• Establish and maintain relationships with contractors such as designers and architects.
• Engage, train, and assist the sales team on a wide variety of lighting products, solutions, and applications.
• Work collaboratively with internal and external teams to provide pricing, product offerings, feature and benefits, application, and design support.
• Work with leadership to develop realistic sales goals and key performance indicators and budgets by markets and with key customers.
• Ensure a quick and proper response to all customer requests.
• Develop strategies for effective new product launches to achieve sales, market penetration, and profitability goals.
• Manage implementation of a wide range of lighting systems and solutions.

Requirements:

• Bachelor’s degree in engineering, architecture, design, lighting, or related studies.
• Minimum of 3 or 5 years of technical sales experience within the lighting industry sectors.
• Strategic planning and execution skills, and self-directed, ability to produce results independently.
• Already established relationships with architects and designers are an advantage.
• LED experience highly desired or strong relationships in lighting design

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Ensure that company sales quotas are met monthly
• Build and promote strong, long-lasting customer relationships by partnering with new/existing clients and understanding their needs

Requirements

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time
• Proven success rate at levels above sales quota
• Strong business sense and industry expertise

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:
Brand Management

• Act as the brand champion for the hotel and counsel the hotel management on brand positioning and brand-related activities.
• Ensure articulation of hotel’s image and position, assure consistent communication of image and position throughout the hotel to all internal and external audiences/stakeholders.
• Ensure hotel brand initiatives, marketing messages and collateral adhere to the brands guidelines.

Digital Marketing

• Work closely with Accor marketing teams for all digital marketing initiatives.
• Develop Social Media Marketing/Advertising strategies and tactics.
• Manage the hotel’s social media platforms on Facebook, Instagram, LinkedIn
• In-charge of Content Creation, Content Management & Development for hotel’s marketing and communications digital and offline channels

Advertising

• In-charge of online and offline advertising strategy, plans and direction of the hotel, including the budget to generate publicity for the hotel.
• Identify and arrange key media, including social media influencers for media familiarization stays to create awareness and exposure for the hotels.

Collateral Development

• Ensure hotel collateral follow brands’ guideline.
• Responsible for editorial direction, design, production and distribution of hotel’s sales and marketing collateral.

Budget

• Plan and manage the marketing and communications budget.

Others

• Perform any other responsibilities/duties as assigned by the hotel management.

Requirements:

• Detailed oriented individual.
• Able to work independently.
• Strong interpersonal and communication skills.
• Resourceful and innovative, identify guest and/or customer trends, market trends and major events and activities to develop successful marketing, digital marketing and/or public relations programs and initiatives.
• Works in a fast-paced and dynamic environment where he is able to lead the development of appealing marketing and digital concepts to promote the property.
• Proficiency in Adobe Photoshop is preferred.

• Position: Flexible Working Hours – Ecommerce Manager (Fashion Retail) – Up to $7500 + AWS + VB
• Location: Kaki Bukit
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $7500 Basic + AWS + Variable Bonus + Monthly Performance Incentives + Up to 20 Days Annual Leaves + Birthday Leave + Medical Insurance/Benefits/Dental Benefits + Company Employee Discounts + Complimentary Company Products
• Duration: Permanent
• Industry: Fashion Retail

Responsibilities:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.
• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.
• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.
• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies
• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.
• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.
• Manage and lead a team of e-commerce professionals, providing guidance and support
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field with minimum 3 years of e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).
• Excellent project management and leadership skills.
• Ability to work in a fast-paced, dynamic environment

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Maintain customer experience through team member interaction and store presentation

Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings

Execution of company merchandising

Maintain the sales quota through inside sales at retail store on a daily basis

Supervise actions of the retail sales associates within his/her department

Prepare cost analysis, quotes and profit calculations

Responsibilities

Maintain the sales quota through inside sales at retail store on a daily basis

Supervise actions of the retail sales associates within his/her department

Prepare cost analysis, quotes and profit calculations

Maintain knowledge of new products and research, primarily computer systems

Endeavor to meet and exceed team member expectations by providing department and service teamwork

Demonstrate teamwork by assisting and cooperating with co-workers as needed

Communicate effectively

Maintain confidentiality of company and all customer information

Represent company in areas of public relations like trade shows, parades, etc.

Achieve needed results and a high level of sales performance

Assist event manager with managing and training of all employees in maximizing sales, and performing daily tasks

We are looking for an IT Operations Manager for one of our clients in Singapore. As an IT Operations Manager for the role, you will be tasked to:

Responsibilities:

• Management of administration and support of client's IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of client's IT applications and services.
• Develop guideline, process and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

Requirements:

• Relevant IT credentials and qualifications, minimum 3 years of relevant experience in performing the role in similar capacity.
• Candidates who have development experience with RPA Programming (UI Path), budget management, incident management handling, account access management and KPI reporting will be preferred.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy
• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities
• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)
• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process
• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space
• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions
• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone
• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work
• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions
• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing
• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.
• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.
• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Europe and Asia. It constitutes one of two main hubs for CA-CIB IT production teams.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• Infrastructure Services
• Application Services & Operations
• Middleware Services
• End Users and Transverse Services

The scope of technologies encompasses core infrastructures (Systems, Storage, Network and Security), end user services (Citrix, VDI, and communication services), and applications and associated infrastructure (middleware platforms such as Database, Control-M, MQ, CFT, SharePoint).

Job Summary

• He/She will be a service delivery technical manager for all SAN & Backup services in CA-CIB. As such, he/she is accountable for his/her team to operate & deliver a good level of RUN services to stakeholders & partners and for the technology expertise in his/her scope.
• He/she will provide support and act as the last level of escalation point for all production support activities within the SAN & Backup team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his/her scope. He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The 14-member SAN & Backup team operates the RUN activities and delivers projects for its infrastructure scope covering HPE XP8, XP7 High-End Storages, HPE Primera, 3PAR 8400 Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication, and Backup platform running Dell EMC Networker and HPE StoreOnce VTL.

Job Detailed Description

A Service Manager has a wide spectrum of responsibilities and actions.

As a Service Manager of his/her team, he/she:

• ensures the IT Production activities in his/her perimeter are rightly performed by his/her team complying with defined norms, standards, processes and procedures,
• is responsible to meet defined KPIs for Request, Incident, Change, Problem and Knowledge Management,
• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all SAN & Backup services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in SAN & Backup Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service Managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Fluent in English written and spoken
• Working hours primarily to cover Europe business hours
• On-call support can be expected on a rotational basis (weekdays and weekends)

Candidate Profile

Mandatory track record

• Minimum 8-10 years of experience in managing SAN & Backup environment with about 3-5 years of experience in managing a RUN service delivery team of similar scope.
• A Bachelors/Engineering graduate.
• Subject matter expert on technologies – HPE High-End and Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication.
• Knowledge and working experiences on Backup platform running Dell EMC Networker will be advantageous.
• Well versed with Scripting and Automation (Ansible, Python, Bash).
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.