Digitalization support manager

Main Job Responsibilities:
1. Responsible for the provisoning and maintenance of the office network equipment;
2. Responsible for the support, operation, maintenance and management of IT systems;
3. Responsible for the budget planning, procurement, allocation, maintenance and other management of office computers and related equipment;
4. Responsible for information asset management;
5. Responsible for the regional information security management;
6. Responsible for the coordination of regional digitalization work;
7. Responsible for the implementation of the digital transformation;
8. Organize network & biz unit for jointly coordination, coordinate the network department / procurement center for IRU resources, and provide analysis reports;
9. Responsible for the network circuit settlement with the headquarters / group;
10. Complete other work assigned by the department.


Qualifications requirements (including but not limited to the following options):
1. Bachelor degree or above, IT related major;
2. Familiar with the basic maintenance and processing of computer, IP telephone, office network and other office equipment;
3. At least 2 years of working experience in IT support;
4. Familiar with product knowledge of network connection such as leased line/IP-Transit;
5. Good communication skills and problem handling and coordination ability;
6. Cisco / Huawei related certification is preferred.

Established since 2020, Digipixel Pte. Ltd. offers essential digital solutions for businesses.

We specialise in web design, development, digital marketing, and branding, allowing businesses to edge out in this digital age.

We offer benefits such as performance bonuses, AWS, office gym membership and more

Scope of work

• Guiding and counseling clients with strategic campaign advice and recommendations to boost brand performance and achieve business outcomes.
• Handling contract renewals and negotiating terms to maintain and extend client partnerships.
• Recognizing chances to improve service offerings in response to the changing needs of clients.
• Creating detailed reports on business growth strategies for clients.
• Generating and implementing targeted social media campaigns and creative content for brands on various platforms, including Facebook, Google, TikTok.
• Formulating and planning strategies for brand campaigns across social media channels like Facebook, TikTok, and more.
• Assisting client in account on-boarding and setup
• Assisting clients with branding and business analysis, spotting all the strengths and weaknesses of their strategy
• Assist and coordinate with external vendors to ensure smooth execution of campaigns

Requirements

• Minimum 4 years experiences in marketing or sales, preferably in an agency
• Knowledge in social media platforms and digital marketing strategies is required.
• Good general knowledge
• Singaporeans Only

School Operations Manager ( 3 months contract, up to $3,500 per month)

Location: Bukit Timah

Working Hours: Mondays to Thursdays: 8:30am to 6:00pm, Fridays: 8:30am to 5:30pm

Job Description

• Work with School Leaders and Administration Manager to manage infrastructure-related budget and
• ensure smooth running of daily school operational needs.
• Oversee and review security and safety and emergency procedures to ensure smooth running of
• daily school operational needs.
• Liaise with external stakeholders such as vendors and contractors.
• Support in student discipline-related matters, contributing to the holistic development of students.

Requirement

• Facility Management/Safety Management /Security Management /Logistics Management
• Reviewing and writing standard operating procedures for safety and security management
• Conduct emergency preparedness exercise

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

Job Summary:

Oversee Banquet operations to ensure high quality of food and service delivered to guests at functions in accordance with the Hotel standards.

Responsibilities:

• Read log book and all BEOs at the start of work shift.
• Attend Banquet Event Order (BEO) meetings twice a week with Catering Sales to align and confirm all requirements for events.
• Meet and ascertain guests requirement for their events, with representative from Catering Sales.
• Work with relevant Outlet Manager, Chief Steward, Executive Chef or partners to map out the requirement and provide the resources essential for events.
• Communicate and delegate responsibilities to Assistant Manager to follow-up on all resources and services required from other departments, such as table cloths, uniforms, technical support etc.
• Conduct and enforce all pre-event checks and control procedures.
• Inspect and ensure equipment is in working good condition and resources are sufficient. Recommend and propose purchases when required.
• Monitor the quality and quantity of all food and beverage items served. Provide feedback and correction actions to maintain consistent quality.
• Conduct basic Banquet department briefing to all full time Associates.
• Brief the Banquet team on the event programme and menu and ascertain they are familiar with it.
• Provide fast and effective solutions to resolve any operations or service gaps.
• Operationally in-charge of the Audio Visual (AV) team
• Ensure all agreed action plans proposed by guests or Catering Sales staff are implemented, if any.
• Distribute, collect and collate feedback from guests. Review guest feedback and overall customer satisfaction rating. Update F&B Manager on service performance and recommend actions for improvement.
• Analyze Monthly Profit and Loss statements and propose to F&B Manager appropriate actions to be taken to optimize profitability and manage costs. Attend monthly Profit and Loss Meetings to provide explanations on financial performance, if required.
• Set, monitor and achieve Key Performance Indicators (KPIs) for the department so as to meet/exceed Business Unit annual Budget and strategic F&B goals. Cascade yearly KPIs for individual Associates as part of their job performance targets.
• Review and discuss collaboratively, with Catering Sales, function packages with the aim to increase overall revenue.
• Review and update daily operational procedures ensuring SOPs and relevant training materials are updated on a periodic basis.
• Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
• Work with Catering Sales and Executive Chef to review menus twice a year and make changes if necessary.
• Attend daily F&B Briefing, Operations Meeting and monthly F&B meeting.
• Conduct briefing for staff and supervise staff
• Handle manpower deployment, recruitment, welfare, staff grievances and disciplinary issues.
• Conduct performance appraisals for Banquet staff and manage their performance by coaching and training them in accordance with established Hotel standards.
• Perform any other duties as assigned by management.

Job Requirements

• Maintain highest standards of professionalism, ethics, grooming and attitude towards Associates, guests, suppliers and other clients.
• Strong communication, customer service and interpersonal skills.
• Good leadership skills.
• Good knowledge and enforcement of local liquor and food service laws.
• IT proficient in MS Office applications and Hotel systems.
• Strong team player.
• Ability to multi-task and solve problems in a demanding environment.
• Costing ability
• Food Hygiene certificate
• Willing to work long hours and on weekends/PH
• Ability to relate to and manage large crowds.

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

General Manager Responsibilities:

• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.
• Overseeing daily business operations sometimes overnight will be need to operate.

General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Reporting to the Sales Manager, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions for the large SME & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become the lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

KEY RESPONSIBILITES:

· Carrying out direct sales activities to acquire new customers (B2B)

· Build good rapport and expand business opportunities with existing customers

· Submitting sales funnels timely & achieving monthly/ quarterly sales target

· Work closely with pre-sales team and key technology partners to on leads and business opportunities

· Assist in identifying opportunities in Gebiz & related portal and submission of ITQ timely

· Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’

· Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

ROLE REQUIREMENT:

· At least 2 years of corporate sales experience in relevant industry

· Minimum diploma & above in IT/ Business/ Marketing or related field

· Strong sales or business development background with proven track record in enterprise solutions selling

· Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services

· Equipped with good presentation and negotiation skills

· Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers

· Independent, resourceful, good analytical and communication skills

· Strong sense of responsibility, hardworking, able to perform under pressure

· Zero or less working experience candidates are welcome – you will be considered in a junior position – training will be provided

GMK ENGINEERING & CONSTRUCTION PTE. LTD. (the "Company") is a Exempt Private Company Limited. Our Company's principal activity is general contractors (building construction including major upgrading works) with construction of other civil engineering projects n.e.c. (eg playground systems) as the secondary activity.

The daily work of the manager is filled with

one-on-one or group interactions focused on operations.

• Hiring and staffing
• Training new employees
• Coaching and developing existing employees
• Dealing with performance problems and terminations
• Supporting problem resolution and decision-making
• Conducting timely performance evaluations
• Translating corporate goals into functional and individual goals
• Monitoring performance and initiating action to strengthen results
• Monitoring and controlling expenses and budgets
• Tracking and reporting scorecard results to senior management
• Planning and goal-setting for future periods

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

• Monitor sales performance and proactively identify potential risks and opportunities to ensure the region achieves overall business goals.
• Develop joint business plans with distributors and their respective accounts to expand the channel network and enhance performance in the assigned territories.
• Review and support feedback/inquiries from distributors, end consumers, and the supply chain team.
• Manage and coordinate all sales and marketing activities with distributors, vendors, regulators, pet association, and event organizers.
• Maintain awareness of new developments in the industry, especially in Australia and New Zealand (ANZ).

Requirements:

• Degree in Business Administration, International Business or equivalent
• At least 5 years of experience in regional sales and distributors management role
• Experience in Infant foods, pet specialty or fast moving consumer goods will be preferred
• Profound knowledge in retail and trade operations, category management, margin contributions, and buying practices in Asian markets.
• Good experience in managing distributors, key retailers, and vendors
• Experience in channel management

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Duties:

• Oversee a team of Sales Executive and monitor their performance against targets as well as hire.
• Develop and grow a team of individuals, maximizing on their potential and ability to generate revenue for the company.
• Responsibility to oversee all internal, external communications with insurers and clients.
• Ensure that your team follows and executes the correct processes internally and externally as well as ensuring we meet Pacific Prime’s compliance requirements at all times.
• Be part of a team working seamlessly to prioritize the preferred sales processes, customer experience as well as compliance in all aspects.

Requirements:

• Degree holder with at least 5 years of sales experience in the insurance
• Possesses BCP, PGI, ComGI, HI, M5, M9 and M9A qualifications from SCI
• Self-driven with a proven ability to work in a dynamic sales environment and a proven track record of exceeding goals and objectives
• Proactive, independent, result-oriented, energetic with good people skills and an effective team player

Company Overview

Mummys Market is the leading organisation in the parenting sector and the market leader of Southeast Asia’s largest baby fairs. Across seven baby fairs held annually, Mummys Market attracts 800,000 visitors, with $100 million worth of products and over a thousand brands in participation.

Mummys Market serves, engages, and educates 90% of the local parents' population in Singapore, from the onset of pregnancy and beyond. Within the baby fairs, 80% of the total baby products' distributors participate in our fairs, with clients ranging from SMEs to MNCs, including Nestle, Friesland Campina, Procter & Gamble, Unilever, NTUC Fairprice, Dairy Farm Group, Glaxosmithkline, Sony, hospitals and government agencies.

2020 is a transformation year for Mummys Market. With data in the heart of our business, we are taking the market by storm with O2O strategies, while developing and capitalising on technologies to power our growth. Therefore, we are looking for talents to join us on the journey of transforming our business to the next level!

Job Description:

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. The incumbent will supervise the operational and organizational standards of the store, duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

Lastly, he or she must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, he or she should also demonstrate outstanding leadership and interpersonal skills.

Job Responsibilities:

• Overseeing pricing and stock control, and managing deliveries
• Motivate the sales team to meet sales objectives by training and mentoring staff
• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Ensure store compliance with health and safety regulations
• Develop and arrange promotional material and in-store displays
• Prepare detailed reports on buying trends, customer requirements, and profits
• Build and maintain a healthy working relationship with stakeholders and vendors
• Respond to customer complaints and concerns in a professional manner
• Deliver excellent service to ensure high levels of customer satisfaction
• Undertake store administration duties such as managing store budgets and updating financial records
• Liaising with HQ from time to time

Job Requirements:

· Diploma or equivalent qualification.

· A minimum of 5 years’ experience working in a retail environment, ideally in a managerial role.

· Strong leadership and customer management abilities.

· Customer service-oriented with in-depth knowledge of basic business management processes.

· Excellent communication and interpersonal skills.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Project Manager

Roles and Responsibilities:

• Responsible for P/L for project and timely project execution
• Conduct Project progress meetings & follow-up on timely action.
• Coordinate with the project executive all client "business" related contact/correspondence to ensure consistency of reporting throughout the project lifecycle
• Report to Management and make a dash board information at point in time
• Identify the potential concerns of the project well in advance and address them in an effective manner before it is raises.
• Ensure all costs and risk updates are communicated and incorporated into the overall project reporting.
• Initiate and implement best practices, procedures and standards
• Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.
• Involve in day-to-day activities with customer & Vendors.
• Identify, maintain & monitor the Risk register throughout the project.
• Hold review meeting with vendors & follow up on the appropriate action plan.
• Project close out and hold lesson learnt session.
• Support sales proposal to review costing sheet and optimise the cost as required.

Requirements

• Degree/Diploma in Engineering preferably Chemical/Mechanical/Electrical/Control engineering or related industries.
• At least 5 years of proven project management experience in Oil & Gas / Marine industry.
• Ability to manage time and schedules to meet aggressive deadlines
• Able to work under pressure and tight timeline
• Be able to work at flexible after office hours due to project requirements
• Strong communication skills for contractor and customer management

KPI for Project Manager:

• Within agreed budget
• Commendation Letter
• Avoid delay more than 2 weeks (No LD)
• Ontime progress reporting
• LTI Zero (No Safety Issue)
• Resolution of Customer Complaints within 2 weeks (No Escalation)

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.

Specialising in FMCG – they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.

This agency produce incredibly work, and are therefore looking for someone who takes pride in their work with passion.

Packaging design experience is ideal but not essential!

In this role, you’ll be responsible for:

• The day to day running of projects, whilst building a strong relationship with your direct clients.
• Attending and organising client meetings.
• Creating and leading presentations, with creativity.
• Building long term partnerships.
• Managing the delivery of projects.

We are looking for :

• A minimum of 3 years’ experience in client management.
• The ability to build strong relationships.
• Excellent interpersonal skills.
• Resourceful and capable in identifying new opportunities with client relationships.
• The ability to multi task across projects.
• Demonstrate a clear understanding of the design industry.

If this sounds like you, we would love to talk further!

Reg No.: ( 11C4388 ) | EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Please attach your CV for consideration, and we look forward to hearing from you.

• Creating long-term plans and initiatives to accomplish company goals efficiently
• Coordinating with other teams to implement strategies and cross-training efforts
• Analyzing budgets to minimize expenses without sacrificing profits
• Developing and implementing strategies to keep employees motivated and dedicated
• Creating presentations and communicating with executives about plans and strategies
• Identifying problems and coming up with effective solutions quickly
• Monitoring changing market conditions and adjusting strategies accordingly
• Conducting interviews with prospective candidates

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

The Requirements:

• Min Degree with min 8-10 years of relevant working experience with min 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions
• Proficient in MS Office
• Good communiocation and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Store managers are the people in charge of entire stores and the employees that work within. Store managers are in charge of the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.

A store manager might plan and promote the daily schedule of employees and the business, interview, hire, coordinate and discipline employees, make sure the store is stocked, clean and in proper working order, create and maintain budgets, and coordinate with and report to senior management in the company.

Responsibilities

• Handles all day-to-day administrative duties within the branch in an accurate and professional manner.
• Responsible for local application of and compliance with company policy in the operation of the branch and in representation of the company to present and prospective customers.
• Responsible in making decisions and handles problem that may arise daily.
• In charge in guiding and giving instructions to his subordinates.
• A good motivator in order to improve his staff’s skills.
• Receives training and performs duties in several departments, such as credit, customer relations, accounting, or sales, to become familiarwith line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

Minimum Qualifications

· Proven work experience as Store Manager.

· Adequate knowledge of organizational effectiveness and operations management.

· Budget development and oversight experience.

· Familiarity with business and financial principles and practices.

· Working knowledge of budgets, forecasting and metrics.

· Basic IT skills (databases, MS Office etc).

· Ability to effectively communicate with all levels of the organization.

· Leadership and organizational skills.

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

Responsibilities :

• Act as domain expert in both IT and business, technical project manager who focusing on client relationship management, is responsible for building and establishing positive relationship between company's overseas IT and its internal/external business clients.
• In-depth understanding of company APAC ‘s internal/external business clients, continuous communication of clients’ IT needs, able to collect & identify business clients’ pain points, problems and potential demands, then transform them to techinical requirements, ensure the orderly management of IT requirements.
• IT Solution adoption: promote existing IT solutions to business based on need/value. Represents service feedback from the business to IT.
• As a member of company APAC IT team, organize business demands review and IT requirement review meeting, write high quality business requirements review reports and other IT requirements documents.
• According to the company's business development, manage and optimize IT projects, pay attention to delivery efficiency and operating costs, and be responsible for business satisfaction and delivery quality.
• Work with project sponsors to identify project scope, define success criteria, build and manage project budget, and outline resource requirements.
• Break down plans into digestible parts and lead team throughout the lifecycle of the demand including go-live support.
• Effectively communicate with relevant, x-functional stakeholders (business and IT in both HQ and Overseas) regularly to manage expectations and to provide product and project updates on scope, budget, velocity and key performance metrics.
• Engage project steering committee for guidance and key decisions.
• Provide simple, to the point, quality stat using consistently to different audience including executives.
• Identify and manage risks, issues, action items and decisions.
• Foster relationships and collaborate with cross functional teams and different organisation levels including but not limited to business stakeholders, design teams & engineering teams.
• Continuously improve IT product and infrastructure management processes, enhance Speed to Market, such as but not limited to, process optimization, automation, self-service and supportability.
• Define and deliver quantitative and qualitative data driven analytics/metrics to drive and measure product capabilities adoption, customer satisfaction and continuous improvements.

Qualifications :

• Bachelor’s degree in Computer Science. MS/MBA preferred.
• 3+ years of leading and delivering IT project delivery.
• Strong understanding of IT systems, IT planning process and IT project management.
• Demonstrable results in delivering modern, integrated, innovative cloud-based applications.
• Candidate can operate across business and IT team, confident enough to ask questions of both IT and business experts.
• Outstanding communication and presentation skills, both written and verbal, to all levels of an organization.
• Good logical thinking ability, strong data analysis ability, strong insight and judgment on business’s IT needs.
• Strong deliverables management and running meetings for requirements, technical design, progress, and status.
• Familiar with SaaS products and Solutions, experience in Cloud-based IT solution implementation is preferred.
• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
• Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
• Positive by nature, a great team player, and both dependable and autonomous.
• Customer oriented and could work at a very fast pace.
• Problem-solving mindset and adaptability to changing project requirements.
• Eagerness to learn and stay updated on industry trends.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Project Manager

Responsibilities:

Manage technology set up for store renovation / opening and experiential event

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Experience / Technical Expertise

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies:

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability
• Excellent written and verbal communication skills
• Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance
• Most importantly, have a strong passion and is fun to work with!
• Willing to do night work

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1655133, Ashraf Ali