Job Description & Requirements

Join the Company that operates Chemical Tankers on Global Trade:

Requirements

· At least GCE’O’ Level or relevant working experience

· Familiar with Marine purchase environment

· Competent in operating MS Word, Excel Job description

Purchaser Responsibilities

· To source and procure ship spares and stores locally and overseas.

· Sourcing suppliers based on price, availability, quality , delivery schedule and logistical expenses

· Liaising with various departments to ensure that they meet vessel requirements.

· Liasion of Ship spares/stores loading cum freight arrangements

· Coordinating with shipping agencies and sellers to ensure timely deliveries and oversee the integrity and quality of delivered goods and services

· Provide Purchase Orders and follow up on delivery Status.

· Monitor deliveries to ensure compliance with contracts. If goods are defective or unacceptable, to contact vendors to work out concessions and solutions.

· Authorizing payments and managing purchasing expenses with meticulous record-keeping

Human Resource Officer ( 5 day week – Changi ) - Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Job Responsibilities:

· Handling import, export, and local shipments

· Prepare import and export permit declarations

· Ensures Job Sheets are accurately raised and completed in accordance with customer’s import and export job orders

· Update all charges/fees incurred in delivery of services to be borne by customers in the Job Sheet for finance to bill for customers

· Handle email correspondences with customers

· Ad hoc duties as assigned

Job Requirements:

· Minimum ITE or its equivalent but not necessary.

· Proficiency in MS Office.

· Knowledge of Tradenet is an added advantage (training will be provided).

· Good written and verbal communication skills.

· Independent yet a good team player.

Additional Information:

· Location: Tuas (2-way company bus provided)

· Salary: Salary will be commensurate according to experience & qualifications

Working days: Monday to Friday (8.45 am to 5.30 pm),

Alternate Saturday, work-from-home (8.45 am to 12.45 pm)

Interested candidates, please email your resume to [email protected], stating your availability, work experience, current and expected salary.

(Only shortlisted candidates will be notified)

Key Tasks:

• Check and submit delivery documents for billing
• Ensure timely return of delivery documents
• Post, dispatch and scan documents to customer per requested timelines
• Issue claim form to driver, arrange re-delivery or GRN accordingly
• Acquire required data from Jobs summary, delivery documents, delivery quotation & pay contract
• Submit truck efficiency report
• Submit all cash/cheque collected to Finance based on customers' delivery summary
• Report any non-payment upon delivery
• Work closely with the Ops team on all delivery requests

Skills & Competencies:

• Minimum ITE qualification in admin / office skills
• At least 1 year in administration experience in logistics / transport industry
• Able to meet tight deadline

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

Interested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability to [email protected]

Please indicate the position that you are applying on the subject.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

By submitting your personal data and/or resume to PacificLight (“us”) or to [email protected], you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (“PacificLight”) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.

Job Responsibilities:

• Maintain and update ISO9001 and ISO14001 documentation control
• Manage office ISO9001 processes to achieve office quality objectives
• Prepare required documents for new employee/workers briefing
• Office stationery management including labels/A4 paper purchase control
• Take care of office’s pantry food and beverages
• Manage all matters relevant to workers’ dormitory such as inspections and etc.
• Manage and update training documentation folder for all employees and workers
• Prepare documents/files/folders required for all customer/external/authorities audit
• Update and maintain license and permit folder of company
• Company orientation and onboarding arrangement
• Assist production/office for production labels printing
• Arrange festivals celebrations such as New Year’s Eve, Christmas, CNY and etc
• Source and arrange training/courses for employees and workers proactively
• Arrange department bi-monthly meeting to update any issues, prepare meeting minutes
• Ad-hoc assignment when assistance is required from colleagues
• Ad-hoc work assigned by supervisor

Job Requirements:

• Minimum Diploma
• Candidates with 2 years of admin/receptionist experience will have an advantage
• Possess good working attitude with willingness to learn
• Self-motivator and able to perform tasks independently with proper organisation skills
• Able to start work upon short notice

Join IntelliStream Research Group as Project Officer at School of Computer Science and Engineering (SCSE), NTU, a dynamic team within the Parallel and Distributed Computing Lab, linked to the DANTE group. Our focus: system research in Machine Learning and Database interactions.

This six-month position, with potential renewal, involves developing a scalable, accurate Retrieval Augmented Generation (RAG) framework, data collection, coding datasets, developing deployable prototypes, and authoring high-quality research papers. Additional duties include student guidance, meeting participation, and other relevant research activities.

Key Responsibilities:

• Responsible for designing and developing new RAG framework which is more scalable and more accurate.
• Assistants for data collection and manual coding of the datasets.
• Responsible for developing deployable prototype systems based on research results.
• Responsible for writing research papers of high quality based on research results.
• To provide guidance and support to any students associated with the project.
• To attend, contribute, and where necessary lead relevant meetings.
• To undertake any other duties relevant to the programme of research.

Job Requirements:

• Bachelor’s Degree in Computer Engineering, Computer Science, or equivalent
• Must have a strong background in machine learning and database systems
• Familiarity with major deep learning libraries (e.g., Pytorch, TensorFlow), and proficiency in C, C++, Python, and English.
• The ideal candidate works independently and collaboratively, adapts to flexible hours, and reports to a senior team member
• Proficiency in basics of programming languages such as C, C++ and Python
• Proficiency in English
• Ability to work with limited supervision and work collaboratively in a multidisciplinary team
• Ability and willingness to work some flexible hours

We regret that only shortlisted candidates will be notified.

The main duties and responsibilities are to handle GL, group consolidation and reporting, and project progress payments to suppliers.

Candidate will participate in the following tasks:

· Perform all GL functions, including closing and reconciliations as part of month end and year end reporting

· Maintain fixed asset register

· Prepare quarterly GST report

· Assists in group consolidation, financial and management reporting including budgeting and forecasting

· Track and process project progress payments to suppliers

· Prepare balance sheets schedules

· Perform any other duties as assigned

Requirements:

· Diploma in Accountancy or equivalent

· Preferably with 2-5 years of accounting experience

· Proficient in MS Excel

· Possess initiative and positive work attitude

· Meticulous and detail-oriented

If you wish to have the opportunity to work in an international consultancy firm which offers attractive remuneration, a 5-day week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact number to

2 International Business Park #06-08

The Strategy Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified.)

Responsibilities:

• Assist to develop and maintain the Company-wide templates & object libraries
• Assist the BIM Manager in developing and maintaining BIM/IDD execution protocols
• Assist to develop automations for repetitive tasks, checking compliances and BIM quality standards
• Work with Project BIM Managers to implement standardized protocols
• Support Project Team in managing BIM production, BIM collaboration & coordination, Issue management, as-built verification, BIM handover & other BIM processes, where required
• Support Project Team for Presentations with advanced BIM related activities such as, but not limited to, VR walkthroughs, where required
• Production of BIM deliverables such as 3D to 2D, 4D, 5D, 6D BIM for tenders/overseas projects
• Manage the BIM deliverables schedule & ensure timely delivery of good quality models and/or drawings
• Assist the BIM Manager in preparing and maintaining BIM/IDD documents, write-ups and presentations
• Assist in developing and maintaining BIM training materials, and conducting trainings
• Continue to learn new methods to improve efficiency & apply in projects.
• Maintain high level of competency of software through continued use, training, and assistance on projects for the implementation of new BIM softwares.
• Work under the supervision of BIM Manager and perform work task assigned
• Any other duties deemed necessary and as assigned by the Senior Management

Requirements:

• Degree in Engineering or other relevant certifications in BIM Applications.
• Minimum 3 years of relevant working experience in an engineering or construction company
• Good planning skills in managing modelling and drafting works
• Possess strong initiative, and ability to work independently and within a team environment.
• Good interpersonal, written, and verbal communication skills

1.Ensure accurate and timely monthly payroll administration

2.Monthly submission to CPF, IRAS, and other income tax-related matter

3.To submit monthly payroll and costing report to management & finance department

4. Attend to inquiries from employees regarding all payroll matter.

5. Administer staff benefits and welfare such as medical insurance coverage, events and medical bills.

6. Prepare and submit NS, maternity & any other grants or claims

7. Prepares statistical reports/surveys for MOM.

8. Assist HR Manager in performance appraisal, salary/ bonus review exercise

9. Prepare appointment, termination, promotion and increment letters.

10. Process the application, renewal and termination of work passes.

11. Assist with any HR data reports and analysis.

12. Any other ad-hoc duties as assigned or required

13. Transport provided from Jurong East.

14. Working 5 Days per week

Responsibilities:

Reporting to the Property Manager, the incumbent will provide support as follows:

• Work as a team to coordinate with contractors to carry out and maintain daily estate, horticultural works and cyclical projects at public housing flats.
• Conduct inspections, liaise and supervise contractors, identify defects and rectify works and process payments.
• Engage and manage feedback and to carry out call back service when the defects are rectified.
• Discuss and follow up on maintenance issues with grassroots leaders.
• Assist grassroots leaders to organize grassroot activities.
• Attend house visits, grassroots and upgrading meetings after office hours, where necessary.
• Attend to urgent cases referred by managers, grassroots leaders and EMSU.
• Attend to feedbacks and services requested by residents as well as manage arrears cases.
• Handle administrative duties such as calling for quotations, issuing work orders, applying for funding.
• Any ad-hoc duties assigned.

Requirements:

• Minimum "O" Level
• Preferably with at least 1-2 years in similar role
• Non "O" Level holders are required to have at least 3 years experience
• A team player with good interpersonal and organization skills
• People-oriented with a willingness to learn
• Able to work under pressure

A waste management company in Tuas South looking for a suitable candidate as a Fire Safety Manager Cum WHS Officer. The Job scope as follows:

1. Observe and comply with all prevailing MOM and SCDF regulations relating to Fire and Work Place Safety and Health.

2. Review and implement risk assessment and safety work procedures to develop a strong safety culture in the company across all levels of staff.

3. Conduct regular building inspection to ensure that all fire safety related issues s are implemented effectively in strict compliance with guidelines.

4. Submit monthly fire safety report to the Management.

5. Plan and conduct regular toolbox meeting, monthly WSH meetings and relevant trainings for all employees of the company.

6. To achieve and manage all KPIs and standards of the company.

7. To support during the intgernal, external, safety and ISO audits of the company.

8. To communicate with relavent authorities on FS & WHS related matters.

9. To ensure all staff and contractors follow the House Rules and Disciplines.

Requirements:

1. Diplomo in any of the job related studies as stated above.

2. Minimum 2 years of working experince.

3. Registered as a Fire Safety Manager (FSM) with SCDF.

4. Good communicaiton skills.

5. Good knowledge and practical experience with Singapore’s Occupational Health, Safety and Environmental regulatory requirements.

Other benefits:

5 days a week.

Two way transport provided from Jurong MRT Station.

Responsibilities

· Provide administrative support in the areas of documentation, data entry, filing, reports for operations.

· Procurement and issuance of proforma invoice.

. Negotiation with current and new vendors.

Requirements

· Min GCE ‘O’ Level

· 1 to 2 years of admin support experience

· Good Customer Service Skills

· Proficient in MS Excel and Words

· Able to multi-task, meticulous and independent

· Able to start work on short notice

Job Purpose

Responsible for accurate and timely recording of Club’s Point of Sales transactions / other miscellaneous receipts, and related matters

Job Duties & Responsibilities

· Ensure daily sales and cash up reports tally with the system

· Check Club’s to cash deposits, PayNow, NETS and credit card settlement against bank statement

· Issue and monitor vouchers

· Post miscellaneous receipts in the system

· Perform surprise cash counts at Club’s outlets

· Record receipts from customers and members

· Collate entertainment claims receipts from users and update the details in excel on a monthly basis

· Engage with internal stakeholders (business units) on POS matters

· Work with Accounts Receivable (AR) Executive on AR related matters such as sending of monthly statement, update of collections in the system, keying in of daily tenants sales etc

· Initiate monthly GIRO collection from members of Club

· Perform monthly GST reconciliation

· Handle members and non-members queries via phone calls or emails

· Creation of vendor in the system

· Ensure that Financial Instructions Manual, accounting standards, financial policies and all relevant statutory requirements and procedures for financial matters are adhered to

· Identify opportunities for improvement and enhancement within financial processes and participate in relevant IT system development or enhancements

· Any other matters as required based on business needs

Job Requirements

· Diploma in Accountancy or equivalent, preferably with 1-2 years of general accounting experience

· Sense of initiative and responsibility with the ability to work with minimal supervision

· Good interpersonal and communication skills

· Analytical and meticulous, a team player

· Able to meet tight deadlines and work under pressure

· Familiar with ERP accounting system or other financial systems

· Proficient with MS Office especially Excel

We regret that only shortlisted candidates will be notified.

• Daily vehicle maintenance checks
• Loading the packaging materials/tooling/equipment to lorry. (eg: jumbobags / pallet jet..etc)
• Ensure all packaging materials is weighted and hand over to Logistic
• Safe Drive and follow all applicable traffic and driving laws. Staying aware of and reporting any incidents on the road
• Provide on site support (eg: Crushing HDDs / tape drives ) or degaussing activities..etc
• Assist loading customer goods at customer site
• Ensure obtains customer’s signature (included Date / Times) for customer request form
• Ensure the collection no discrepancies (matching with the collection advice) and if any call back for confirmation
• Fill in the goods collection custody form (indicate the numbers of customer’s good / pallets / bags received ) and hand over to GRN personnel for the follow up action
• Ensure proper fasten straps to secure load. Need to ensure that transportation meets safety compliance and regulations
• Unloading collected goods at our site
• Clean up lorry
• Park vehicle proper parking area
• Involve stock take exercise
• No collection schedules to follow general workers jobs scope
• Ad-hoc duties

Experience/qualifications requirements:

• Class 4 Singapore driving license with 24 feet lorry experience
• Familiar with Singapore route
• Able to converse in English
• Warehouse experience advantage
• Physically Fit, as carrying of heavy goods is needed
• Positive work attitude, committed & diligent

Others:

• Company Transport pick up at Boon Lay MRT
• Lunch will be provided
• 5.5 days work week (1st Saturday of the month - full day)
• Location: No 3 Gul Crescent Singapore 629519

Job Responsibilities

• Assist with the implementation and maintenance of the Quality Management System in accordance with ISO 9001 and 13485 standards, and in compliance with the H.S.A GDP Guidelines.
• Provide support for investigation into non-conformances and customer complaints.
• Maintenance and Follow-up on Corrective Actions and Preventive Actions (CAPAs).
• Provide the trainings and coordinate the trainings for the staff.
• Registration of the trainings into the electronic Quality Management System (eQMS) and running of reports.
• Assist with the documentation review after an operational activity.
• Collection of Temperature Data and Monitoring of the temperature environmental conditions.
• Reporting of day-to-day activities.
• Take care of and communicate with internal and external contacts.
• Control administrational aspects of the facility (e.g. archiving).
• Promote a “quality” culture within the company.
• Performing physical checks for GMP and GDP related processes

Job Requirements

• Possess at least a Diploma in Pharmacy, Life Sciences or relevant fields.
• Possess at least 2 years of pharmaceutical science work experience (or prior Life Science internship experience) is preferable .
• Experience with ISO 13485 standards is an advantage.
• Knowledge of GMP and/ or GDP guidelines is an advantage.
• Able to work in a fast-paced environment
• Work well independently/with minimal supervision and with others in a team
• Proficient in Microsoft Office especially Excel
• Candidate needs to be based in Singapore.

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

We are in the hunt for a highly driven and motivated Chief Financial Officer (CFO) + Co-Chief Operating Officer (COO) to join our highly talented team in a fast-growing startup at the early stages of growth.

*This role is a super high-risk role, if you are expecting a comfortable salary with MNC like benefits, this role is not for you. The reward for this role comes in the form of future equity and ownership, it does come with a salary though :)*

Job Description: As CFO, your primary goal beyond the regular financial operations (cashflow management, financial reporting, FP&A etc) is to also support the CEO to develop fundraising materials, valuations, and strategies for Flex’s next stage of growth.

There is also a secondary responsibility as Co-COO. We do not have a COO, the responsibility is currently spilt between the CEO and CTO, the incoming CFO will be the third Co-COOs that will jointly oversees operations alongside the two other existing Chiefs.

This role, if as per plan, will eventually sit on the Board of Directors as well as becoming a Co-Founder, that said, this is high risk role, it requires individual with the right mindset that can put aside current comfort and jump into the risky world of entrepreneurship.

Key Responsibilities:

As peer to the CEO and CTO, your job responsibilities include but not limited to:

Fundraising and Investor Relationships

1) Develop fundraising strategies and materials.

2) Develop valuation models.

3) Negotiate terms with investors.

Finance Operations

1) AP, AR, Payroll Operations.

2) Developing and implementing financial strategies.

3) Cashflow Management.

4) Financial Reporting and Analysis.

Co-COO role

1) Everything a COO is expected to do.

2) CEO and CTO are also Co-COO, so you are not alone.

3) Details to be shared in person if you are selected.

Requirements

1) You should possess working experience as a finance professional.

2) Ideally you have some experience in startup fundraising.

3) Collaborative mindset that can excel in a non-structured team environment.

4) Must be willing to roll up your sleeve and do the grunt work, both in Finance Operations as well as Operations.

5) A Founder mindset - think like a business owner and own challenges and drive them to completion.

6) Risk taking mindset – nothing is safe in what we do, you must be prepared for many mental challenges with so many re-dos and start overs

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected]

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

SCIENCE DEPARTMENT DUTIES

1. Classroom Preparation
2. Assistance during Experiments
3. Equipment Maintenance
4. Inventory Management
5. Safety Compliance
6. Documentation
7. Student Supervision
8. Collaboration with Teachers
9. Communication
10. Training
11. Maintaining Cleanliness
12. School Photographer Duties
13. Safety & Emergency Response

Responsibilities

• Handle and process incoming and outgoing calls.
• Provide information to guests on enquiries with regards to the services in the resort.
• Assist and follow up on calls, including coordination with different departments.
• Ensure all calls are handled promptly and professionally.
• Knowledge of Chinese dialect is essential to provide assistance to our Chinese guests.

Requirements

• Minimum GCE 'N' Level
• Preferably with 1 to 2 years’ experience in Call Centre.
• Pleasant and friendly mannerisms, with the ability to treat people with respect under all circumstances.
• Able to perform shift work, including working on weekends and public
• Proficiency in Chinese dialect to communicate fluently with Chinese guests.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Senior Technical Officer (Electrical / Mechanical) to join our team!

As a Senior Technical Officer (Electrical / Mechanical), we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned work requests within the hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

• Handling, checking, receiving and picking of goods via WMS system in multi-temperature environment
• Ensure accuracy of goods description and quantity upon put away in storage
• Assist in picking and processing all sales order by end of the day
• Proper housekeeping and maintaining of storage area and MHE assigned
• Daily cycle count prompted via system to ensure stock accuracy

Cyber Research Programme Office (CRPO) s looking for a candidate to join them as a Project Officer.

Key Responsibilities:

• Responsible for supporting a top venture building program through reviewing venture opportunities and leading conversations with founders and academics
• Source and assess early-stage startups, being part of the grant decision making processes and the end-to-end deal cycle
• Work closely with the CRPO portfolio startups to strategize, build and scale, including managing funding rounds to later stages
• Liaise with multiple stakeholders, such as industry strategics and global investor networks to drive frontier conversations in the industry

Job Requirements:

• Bachelor's degree preferably in business administration, accounting, or finance, with 2 -3 years of working experience in a startup environment
• Strong financial analysis including experience in assessing and modelling valuations for early-stage innovative cybersecurity companies
• Resourcefulness and communication skills to work with stakeholders in ensuring smooth running of programs and operations
• Strong interpersonal and communications skills, with the ability to interact with all levels of internal and external stakeholders
• Ability to build and maintain relationships with external partners in both the private and public sectors

We regret to inform that only shortlisted candidates will be notified.

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm
• DKSH is a certified Great Place To Work!

Job Summary

• Obtain, verify and process customer orders timely and meet zero-base targets.

Job Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Adhere to order processing policies and practices in performing daily tasks.
• Process accurate and timely entry of customer orders in SAP.
• Follow-up on open sales orders (reason of rejection) to ensure no open sales orders are left unattended in SAP.
• Coordinate and recheck data/information in billing.
• Coordinate and recheck any incomplete data and verify any information to prevent errors in order processing.
• Collate data and conduct analysis on order processing performance to facilitate management decision-making.
• Evaluate and explore opportunities to enhance operational efficiencies and customer experience.
• Follow up on order status with distribution centers.
• Establish and maintain good working relationships with clients/customers.

Job Requirements

• Demonstrate basic knowledge in customer service principles and practices.
• Competency in SAP.
• Proven ability to multi-task and prioritize workload.
• Demonstrate high attention to detail, follow-through, and accuracy.
• 1-2 years of experience in a similar position.

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Min. GCE O level, A level, Diploma holder in any field or other equivalent qualifications
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5-days work week

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.