Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Job Descriptions

• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings, and site instructions by the supervising qualified persons and project consultants.
• Check and supervise the work according to the contract documents and ensure that the methods, procedures and materials used comply with the prevailing statutory standards.
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Liaise with the engineers on the review and approval of design calculations and drawings.
• Assist Engineer/ QPs in their supervisory and coordination duties.
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project.
• Observe and comply with site safety, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• At least 1 Year of working experience in the related field is required for this position.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES.
• Required Skill(s): Microsoft Office, Autocad.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course.
• Must be a team player with strong leadership, communication, and supervision skills.
• Immediate vacancy

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

• Singapore Based (Project Site discuss during interview)
• Monday - Friday (8am - 5.45pm)
• Salary: $4,500 - $8,000
• Degree with 3 years experience; Registered as WSHO with MOM
• Career Progression Opportunities

Job Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Min. Degree / Advanced diploma in WSH (Level C)
• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Willing to travel between job site

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Invoice Processing Officer

Location: Raffles

Salary: Up to $2,500

Duration: Immediate - Jan 2025

Job Responsibilities:

• Perform daily invoice checks ensuring compliance with financial policies and procedures.
• Handle data entry tasks using Excel.
• Assist with ad hoc tasks as assigned by the Team Lead.
• Ensure timely and efficient completion of assigned duties.

Job Requirements:

• Minimum Diploma in Accounting, Finance, or a related field.
• Proficient in Microsoft Excel.
• Strong attention to detail and accuracy.
• Good time management skills and ability to meet deadlines.
• Ability to work independently and as part of a team.
• Prior experience in invoice processing or finance-related roles is an advantage

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Requirements:

• Under the Building Control Act, RTOs shall be accredited with Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Proficient in using Microsoft Word, Excel and PowerPoint.
• To carry out supervision and inspection of the works to ensure that works are constructed in accordance to contract specifications and drawings
• At least 4 years relevant working experience in HDB BTO Project as RTO.
• Preferably need to complete one full cycle of BTO project Under consultant Side.
• Job Duration : 30-36 Month
• Job Location : Punggol, Tampines, Kallang

• Review and verify GST billing compliance accuracy.
• Follow up on overdue payments and invoices.
• Support AR aging meetings and data analysis.
• Cross-check audit confirmations with accounting data.
• Assist with monthly profit and loss reports.

Requirements:

• Minimum Dip/Deg in Accountancy with at least 3-4 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job ID: 19342

• Location: Downtown
• Working hours: 9am to 5.30pm
• Salary: up to $5,500 (Depending on experiences)

Job Description

Our client is currently seeking a reliable and detail-oriented individual to join their team as an Administrative and Secretarial Officer. As a small and close-knit company, they value stability and long-term commitment in our employees. This position is ideal for someone who thrives in a supportive, steady work environment and is looking to grow with them.

• Draft schedules for regular payments and request payments to the accounting firm (twice a month).
• Update service contracts with the external companies annually.
• Handle corporate tax (coordinate the external company, submit necessary documents twice a year).
• Manage personal income tax and GST submissions (coordinate with the accounting firm).
• Draft monthly budget reports and quarterly consolidated packages for the head office in Japan.
• Manage service fee invoices (coordinate with head office twice a year).
• Assist with audit-related matters
• Coordinate drawdown requests and loan interest invoices with a local subsidiary company in Jakarta. (monthly and twice a year).
• Handle loan interest invoices from a local subsidiary company in Jakarta. (draft documents, coordinate with PIC, twice a year).
• Handle document shipping and the company's regulations updates.
• Arrange fixed deposit bidding, expatriate visa renewals, and renewals of contracts for cars, hotels, and memberships (annually).
• Manage petty cash and business trip expenses for expatriates.
• Ad hoc expatriate Support (Assist with research and preparation of materials for new development and investment projects, manage petty cash and business trip expenses for expatriates)

Job Requirement

• Background in accounting, finance, or business administration will be required.
• Financial support experience in drafting payment schedules, managing service contracts, and coordinating tax submissions to the external companies will be preferred
• Administrative experience including handling visa renewals, contract renewals, and petty cash management for expatriates will be preferred
• Proficient in Japanese language skills will be required for liaising with the stakeholders.
• Strong organizational skills and attention to detail required.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 19342, Administrative and Secretarial Officer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Short-term contract | Private Bank

(Contract End Date: 31 March 2025)

Mon to Fri; 9 am – 6 pm

Central

Responsibilities:

• Conduct ongoing AML/CFT reviews and monitor client account and transaction flows, coordinating with front-line staff for clarifications as needed.
• Perform name screening as required and ensure compliance with bank standards for SOW and corroboration.
• Maintain and refresh KYC information and documentation to ensure accuracy and compliance.
• Identify and screen KYC parties correctly to mitigate risks.
• Escalate concerns to the AML team promptly, outlining necessary rectification actions.
• Assist the team with ad hoc initiatives and projects as needed.

Requirements:

• Possess Diploma/Degree with minimum 2year’s experience of KYC Periodic Review or Name screening in private banking.
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24934

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description :

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

*This is not a sales role*

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Financial Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

2. Option #2: Weekday shift

Working Hours : 5 working days, Mon-Fri.

42.5 hours per week.

Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between

Or otherwise advised by the Client

3. Option #3: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

4. Option #4: AM & PM Shifts + Weekends / Night

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Location: 1 year

Location: Outram

Responsibilities:

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Admin Officer
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support the end-to-end daily commercial operations aspect.
• Collaborate with multiple stakeholders to organize the deployment of engineers on board vessels, both locally and overseas.
• Prepare quotations, work estimates, necessary documents, and invoices.
• Respond to inquiries and ensure all documentation is complete and up to date.
• Keep the Operation Department informed with regular updates on all ongoing and prospective jobs.
• Ensure all sales records are accurate and current.
• Compile and prepare sales reports for quarterly management review.
• Monitor and follow up on any outstanding invoices to ensure timely payment.
• Perform other duties as assigned by the manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Proficient in Microsoft Office
• Inexperience candidates are welcome to apply as training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67482 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Scope:

• Assist the OM in maintaining school safety & security.
• Assist the OM in the daily operations and routine maintenance.
• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for school events.
• Perform routine cleaning of apparatus and glassware in the science laboratories.

Requirements:

• Ability to communicate and work in teams.
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties
  • Administrative roles

Location: Yishun

Salary: $1750 to $1910/month

Contract Period: 11.5 months

Working Arrangement:

· Mondays to Thursdays: 9.00 am to 6:30pm

· Fridays: 9.00 am to 6.00 pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

As Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer accounts.

What will you deliver?

• Processing of orders received from customers
• Creation of Sales Orders in AX
• Delivery Improvement, pull in & push out Request processes
• Advanced billings and tracking of payments for all accounts (Cash / PBD) under his/her care
• ETA dates follow up
• Arrangement of shipments / deliveries
• Warranty claims
• Project coordination
• Ensure all task assigned are completed within the necessary timelines required.

Key Qualifications

• Preferably with at 2 to 3 years of experience
• Service-oriented mindset and good customer service skills
• Fast paced environment, able to multi-task and handle high volume workload
• Candidate with Engineering background and relevant working experience is preferred
• Versatile and able to cope with work stress
• Meticulous and organized
• Proficient in MS Office

Job Descriptions:

• Liaise with internal stakeholders on the relevant safety and skills upgrading courses for workers & employees.
• Liaise with the relevant external training providers in processing external course registrations, course confirmation, transportation arrangements, training leave application and ensure that payments are made in a timely manner.
• Liaise and follow up with individual site personnel on workers Coretrade’s trade selection.
• Register qualified workers for Coretrade courses with BCA and the respective Coretrade training providers and follow-up with course confirmation, transportation arrangements, training leave application and ensure that payments are made in a timely manner.
• Answer training related enquiries within the company and assist in the retrieval of certificates, staff project CV, staff photo upon request by site personnel.
• Monitor and maintain the name list of A1 personnel for Sunray and SWC to meet BCA requirement.
• Register for staff’s new and renewal Coretrade with BCA, follow up on the confirmation and Coretrade course registration.
• Claim training grants and absentee payroll with the respective government agencies (BCA, WDA).
• Handle and administrative duties such as setting up internal training via Zoom, attendance records, training evaluation and any other queries related prior to the course.
• Any other ad hoc duties assigned, and queries raised by staff / workers

Qualifications and Skills:

• Diploma in Human Resources, Business Administration, or a related field.
• Previous experience in HR or related roles preferred.
• Knowledge of employment laws, regulations, and best practices.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Attention to detail and accuracy in record-keeping and documentation.
• Ability to work effectively in a fast-paced environment and handle multiple priorities.

Overview: We are seeking a motivated and dynamic contract employee to join our team and assist in our customer service and operational processes. As a Customer Service and Operations Assistant, you will play a crucial role in ensuring exceptional customer experiences while gaining hands-on experience in various aspects of our operations. This role offers an opportunity to develop essential skills in communication, process improvement, teamwork, and problem-solving.

Key Responsibilities:

• Customer Service:
  • Handle customer queries and complaints promptly and professionally.
  • Manage incoming customer phone calls (average 5-10 calls per day) and provide effective solutions to customer issues.
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• Operations Support:
  • Coordinate end-to-end service and order management, including service fulfillment, job scheduling, and order processing.
  • Collaborate with contractors to ensure efficient and timely service scheduling and delivery.
  • Assist project engineers in scheduling installations and ensuring timely project completion.

Requirements:

• At least 1-2 years of working experience in Customer Service Operations.
• Fresh graduates are welcome to apply, training will be provided.
• Familiar with CRM.
• Strong written, verbal, communication and quantitative skills
• Exceptional interpersonal and customer service skills.
• Must be able to read, write and speak English fluently.
• Additional Asian language skills are a plus.
• Ability to multitask and work well with other departments within the organization.
• Enthusiastic about process improvement and willing to learn.