Job Highlights

Salary: up to $3500 per month

Contract Duration: 6 months (possibilities of extension)

Working Location: Nearest to Kent Ridge MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Follow up with patients for payment via call, email and sending of invoices
• Proceed with legal recourse as part of the debt recovery process
• Analyse the trend of the debts and explore ways to reduce the Ageing Reports.
• Check the invoices, ensure they are tagged to the correct code and collate the documents e.g. invoices
• Check with the various departments when the insurers reply with queries
• Work closely with stakeholders to reduce the debts of Insurance Ageing Reports.

Job Requirements

• Only Singaporean need to apply.
• Diploma in Accounting/ Finance related field.
• Prior experience in handling finance documentations.
• Comfortable in making phone calling on enquiring the payment status.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Primary Responsibilities & Duties:

• Responsible for full spectrum of HR functions
• Execute recruitment activities to meet business needs.
• Work closely on hiring requirements, ensure efficient and effective on-boarding and off-boarding activities including work pass application and orientation
• Compensation and Benefits, esp. Appraisal System
• Review, develop and implement HR policies
• Plan, forecast and execute recruitment activities to meet business needs
• entire interview process, on-boarding and off-boarding activities including work pass application and orientation
• Development and review of Appraisal System
• Conduct grievance handling & disciplinary issues; close collaboration with various Departments in Company
• in charge of payroll processing
• Upkeep and maintenance of HR CMS
• Execute management decisions related to clinic employee-related issues and monitor work performance
• Any other tasks as directed by Manager

Skills and Qualifications:

• Min Diploma holders with relevant job experience as HR generalist
• Independent and confident to carry out assignment in an efficient and effective manner
• Meticulous, organized, pro-active and able to work under pressure
• Task oriented work ethics, able to work independently
• Relishes challenges at work
• Good analytical, communication and interpersonal skills
• Good team player
• IT savvy and Proficient in MS Office applications: Excel, Word

Job Summary

We are seeking a detail-oriented and proactive Leasing Assistant to support our leasing department. The incumbent plays a crucial role in supporting leasing department by reviewing lease agreements for accuracy, maintaining organized documentation, and updating the property management system with current lease and tenant information. Responsibilities include preparing monthly reports on sales performance and occupancy costs, providing general administrative support, and assisting in site studies for potential new locations. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to work collaboratively in a dynamic team environment.

Job Responsibilities

1. Lease Agreement and Documentation

• Review lease agreements and Letters of Offer, ensuring the accuracy of commercial terms, including rent, lease duration, and other key conditions.
• Maintain lease files and documentation, keeping all records organized and up to date

2. Property Management System Updates

• Update and manage the property management system with accurate and current information on leases, tenant contact details, rent payments, and other relevant data.

3. Reporting

• Prepare and update monthly reports, including sales performance, lease renewals, rental occupancy costs.

4. Administrative Support

• Provide general administrative support by answering phone calls, filing paperwork, scheduling appointments, and managing emails.

5. Location Study and Recommendations

• Assist in conducting site studies or surveys for potential new locations, providing conclusions and recommendations based on the analysis of relevant factors.

Qualifications

1. Minimum Diploma in Real Estate, Business Administration, or related field.

2. Preferably with at least 1 years of experience in leasing, property management, or a similar administrative support role within the F&B or retail sector.

3. With good computer literacy in Microsoft Office (especially Excel for reporting purposes).

Location: Changi

Contract: 8 months (renewable)

Up to $4000

Role and Responsibilities:

• Assist the Workplace Team with smart workplace initiatives (e.g., office access control, resource booking systems, occupancy sensors, smart lockers, vending machines).
• Prepare and request tenders/quotations for smart workplace projects.
• Manage staff queries and change requests (e.g., access issues, vending machine problems).
• Perform initial troubleshooting and escalate issues to vendors if needed.
• Facilitate meetings with internal and external stakeholders.
• Coordinate and supervise contractors during project implementation.

Qualifications:

• Diploma with 2 years of relevant experience
• Broad knowledge of IT systems (e.g., SAAS, mobile app technologies, API integrations, networks)
• Strong written and spoken communication skills
• Excellent project management abilities with internal and external stakeholders
• Good time management and multitasking skills
• Organized, meticulous, and adaptable in a fast-paced environment
• Proficient in Microsoft Office 365 (Teams, SharePoint, Excel, Word)

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The PR Senior Executive will play a vital role in upholding and scaling the Bacha Coffee brand to greater heights. You will be assisting to develop and be responsible for implementing effective PR strategies that enhance our brand awareness and reputation, while peripherally ensuring efforts are aligned with business growth.

As the brand conquers the world, you will be part of this exponential, global growth, with PR-led openings in regions across Asia, Europe, Middle East and America.

Primary Relationships

The position reports to the Assistant Marketing Director and supports the Assistant PR Managers on a daily basis.

Within the organization, this position will work closely with the Corporate Communications Team (Marketing, Digital/Ecommerce, Social and CRM teams) and other relevant departments to ensure alignment on main strategy and fulfil any internal coordination required respectively.

Outside the organization, the position coordinates primarily with agencies, members of the media and influential personalities.

Responsibilities

• Support and coordinate with PR agencies and partners to ensure that strategies are sensible and well-executed
• Manage media seeding and other PR gifting matters
• Crafting persuasive and impactful press releases and other PR-related written materials and tools like Q&A, factsheets etc.
• Work closely with internal stakeholders to ensure that PR efforts are aligned to key organisational and business objectives to ensure that campaigns run smoothly.
• Handle day-to-day PR activities and follow-up on requests by agencies/journalists
• Media pitching and any other PR tasks when needed.

Requirements

• A bachelor's degree in communications, public relations, journalism, or a related field.
• 2-4 years of experience in a PR agency or corporate setting.
• Eloquent in written English. Proficiency in an additional language is a strong bonus.
• Fluent verbal communication, interpersonal and relationship-building skills expected of a PR professional.
• A keen understanding of media landscape and trends. International media exposure is a bonus.
• Excellent ability to manage multiple tasks and campaigns simultaneously.
• Adaptive, independent, proactive, resourceful and have a sense of urgency to meet deadlines.
• A problem solver with high attention to detail and a strong sense of responsibility.
• Proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.). Knowledge of social media management tools (Hootsuite, Buffer, Sprout Social…) is a bonus.
• Possess a keen eye for aesthetics and details in visual content.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Willingness to learn is key.
• An avid team player

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The Office of Value-Driven Care is committed to improving healthcare value for patients across the SingHealth Cluster by promoting a Value-Conscious Culture. Our office coordinates Value-Driven Care (VDC) and Value-Based Healthcare (VBH) initiatives, facilitating knowledge sharing and aligning productivity efforts, measurements, and improvements.

We are seeking a Senior/Executive to join our team. In this role, you will support the development and implementation of VDC/VBH strategies across SingHealth institutions. You will work closely with Institution Value Leads and key stakeholders to monitor progress in VDC/VBH implementation. Additionally, you will assist in liaising with the Ministry of Health (MOH) to ensure alignment between SingHealth's VDC efforts and the National VDC initiative.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 2 to 4 years of relevant working experience

• Proficiency in Microsoft Office Applications

• Experience in the healthcare sector would be preferred and will be an added advantage

• Knowledge and experience in data analytics, benchmarking and change management is required

• Knowledge and skill in statistical tools and process improvement methodologies would be an advantage

• A team player, strong collaborator

• Independent worker, possess initiative to complete tasks and projects assigned and able to work in a fast-paced, dynamic environment

• Able to communicate and manage change

• Action-oriented, highly motivated and target-focused

A) JOB SCOPE

Summary: Provides facilities and administration support to the organisation

Key Responsibilities

1. Facilities Management

a. Ensure a clean and safe environment for all SPD premises in compliance to all authorities’ guidelines such as BCA, NEA, SCDF, WSH etc.

b. Main point of contact and manage all outsourced facilities management service vendors to ensure full compliance to the contract scope and requirement and review all vendors’ performance yearly

c. Assist supervisor in planning for emergency response plan including fire safety management, pandemic plan and etc

2. Transport Management

a. Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

b. Manage own vehicle fleet maintenance and scheduling for servicing.

c. Assist in reviewing work order, delivery order and service report before processing invoices for payment

3. Project Management

a. Handle new renovation and upgrading works.

b. Support all project activities according to schedule and ensure claims are submitted timely and accurately to the funding bodies and authorities. Examples of such projects include renovation and cyclical maintenance projects

c. Coordinate with internal stakeholders and vendors to ensure all communications and safety aspects comply.

4. Administrative functions

a. Perform sourcing, evaluation of quotations and seek approval for purchases.

b. Undertake purchase arrangements to ensure value for money purchases for the benefit of the organisation and clients

c. Prepare/update and file documentations such as contracts, service requests, certifications, insurance, financial records (e.g. invoices, billing, etc.) etc. required for the operations and meeting funding/audit requirements

d. Administer and ensure proper filing of all SPD’s contracts and agreements

e. Coordinate and support the renewal of contracts and agreements required for the operations

5. Support other administrative activities and events

a. Provide logistic support to other stakeholders for SPD events and activities e.g. Board Meeting, Committee Meeting, Managers’ Meeting etc

b. Support all administrative works such as managing card access, printing and phone line management, etc

c. Ensure proper management of key register and loan of office equipment

d. Other administrative duties as assigned

B) JOB HOLDER REQUIREMENT

1. Diploma/Degree holder in any discipline

2. At least 5 years of relevant working experience for Diploma holder and 3 years of relevant working experience for Degree holder

3. Personnel who does not meet the minimum education qualifications but has at least 10 years of relevant working experience can be considered

4. Personnel with relevant experience in similar capacity of facilities management will consider for Senior Executive position.

5. Proficient in Microsoft Office and Excel preferred

6. Knowledge of ERP (Microsoft Dynamic 365 Business Central) will be an advantage

7. Proactive, meticulous, possess good communication and interpersonal skills, and a good team player

8. Only Singaporeans may apply

SPD is seeking a Business Development Executive to carry out the business development and marketing activities of its Artisan and Lifestyle products. The incumbent will assume profit & loss responsibilities of the product lines and work closely with the sales & administrative and the product design teams to increase sales revenue and extend the product range. In addition, the incumbent will also proactively market SPD Employment Programmes and promote other SPD business services from the Contact Centre and Work Activity Centre.

A. JOB SCOPE/ KEY RESPONSIBILITIES

· Design, implement and operationalise the marketing plan for SPD Artisan Collab and Lifestyle products to increase sales revenue.

· Assume profit and loss responsibilities of the product lines.

· Work closely with the sales & administration and product design teams to curate new merchandise to expand the product range and build stable product lines for financial sustainability.

· Proactively engage in the cross-selling of business services from SPD Contact Centre.

· Secure higher-value subcontract work to increase the income of the Sheltered Workshop.

· Actively seek and strengthen collaboration with corporate partners to introduce/develop financially viable product lines and services, and to generate upselling and cross-selling opportunities.

· Market SPD’s employment programmes to promote inclusive hiring and increase employment opportunities for PwDs.

· Regularly update and refresh marketing collaterals to maintain relevance to the target audience.

· Provide periodic sales and activities updates to management via reports and presentations.

· Perform any other duties as assigned by Reporting Officer from time to time.

JOB HOLDER REQUIREMENTS

· Degree in Business Administration / Business Studies/ Marketing / Finance, or any related disciplines with at least 3 years of relevant business development or marketing experience.

· Possess good interpersonal and negotiating skills.

· Excellent verbal and written communication capabilities.

· An adaptable and self-motivated team player who is able to multi-task.

· Demonstrate interest and a good understanding and knowledge of the social service sector and its dynamics is preferred.

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 1 year of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

We are looking for a candidate to provide administrative and secretarial support to the Group Chief Financial Officer (GCFO). This includes coordinating calendars and meetings, handling logistics preparations, and ensuring smooth information flow within the division and relevant departments. Additionally, you will be responsible for supporting the preparation of materials required by the GCFO and facilitating Board level meetings in collaboration with other divisional and departmental secretaries.

Job requirements:

• Diploma with at least 6 years’ relevant experience or Higher NITEC/ NITEC/ GCE N/ O/ A with at least 12 years’ relevant experience. Diploma holders with at least 8 years’ relevant experience can be considered for the Executive position
• Prior experience in a healthcare setting would be advantageous
• Systematic and meticulous individual with ability to work in a dynamic and fast-paced environment
• Team player with the ability to manage cross-functional and institutional relationships
• Strong communication and interpersonal skills
• Excellent organisational, prioritisation and problem-solving skills
• Proficiency with Microsoft Office applications

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 3 years of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in private education/training centre, with a minimum of 3 years in a similar role.

• Knowledge of Skills Future and ERF

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities

• Conceptualise and produce media content (eg weekly livestream services and other approved videos)
• Be the official videographer/photographer for corporate events
• Organise and maintain photo and video archive
• Oversee media equipment usage and maintenance
• Manage team of volunteers to assist in church photography/videography
• Any other duties as assigned by supervisor

Requirements

• Minimum Diploma with 3-5 years of video production
• Creative and passionate about media and technology
• Responsible and able to take initiative towards excellence in projects
• Working knowledge of Adobe Premiere Pro, Lightroom, After Effects, Photoshop, Illustrator

The incumbent champions all matters relating to digital marketing with a key focus in the US and UK regions spanning from website management and promotional activities to the optimization of digital assets and marketing leads generation, supporting the overall aim of driving web traffic, raising the profile and brand image of the company and increasing revenue.

Responsibilities (Including but not limiting to)

• Influence and implement the paid digital strategy
• Work very close with the paid media agencies to make sure the strategic goals are achieved
• Conduct monthly meetings with key regional executives discussing paid media performance
• Be a team player working with multiple internal teams in getting internal campaign setups
• Create and update brand website content through Sitecore CMS
• Liaise with Sales, Marketing & Revenue teams and external vendors to execute campaigns and promotions on multiple platforms
• Prepare accurate monthly reports by pulling data from multiple sources, including Adobe Analytics and Google Analytics
• Responsible for technical SEO; apply SEO best practices, so that pages are indexed and presented well on the search engine
• Edit and update digital creative assets to augment digital marketing activities with a focus on paid media

Requirements

• Degree in Marketing / Digital Marketing, Business and/or related fields
• Experience handling CMS for a website; familiarity with Sitecore is a plus
• Proven track record as a digital marketer in a multi-continent or multi-country capacity; experience working in hotel chains will be hugely advantageous
• Experience in using analytics tools such as Google Analytics or Adobe Analytics
• Social media campaign management and Adobe Photoshop experience is preferred
• Experience in managing paid media

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Kent Ridge
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,500 per month with completion bonus
• Contract Duration: 12 months

Key Responsibilities

• Coordinate and arrange logistics, such as catering, transport, venue booking etc. for meetings, events, and company functions.
• Collate and submit finance documents to process payments.
• Assist to manage and organize schedules, appointments, and meetings.
• Handle general enquiries and perform other ad-hoc duties as assigned.
• Facilitate course workshops or lectures, whether in-person or virtual.
• Support examinations and courses during office and non-office hours by performing tasks such as invigilation and ushering.

Key Requirements:

• Only Singaporean.
• Degree in Business Administration or any related field
• Fresh graduates are welcome to apply!
• Working after-hour/weekends will be compensated with OIL.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

You will report to the Senior Manager, Quality Management in ensuring that Quality and Safety related activities and processes are developed, implemented and evaluated,

in support of the department’s key objectives in ensuring the Quality and Safety of patient care in SingHealth Polyclinics (SHP).

Your responsibilities include:

• Implement programmes, projects, and activities relating to Quality and Safety at SHP
• Co-ordinate, support, and participate in Quality Assurance and Improvement initiatives
• Represent the department in committees, workgroups, and meetings, and liaise with internal and external parties on initiatives relating to Quality and Safety
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework
• Perform other duties as assigned

Requirements:

• Bachelor’s Degree in any discipline
• Good verbal and written language skills in English are expected, with fluency in other languages an advantage
• Good interpersonal skills and resourceful team player
• Strong interest in learning and professional growth

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3637/

The Executive will provide administrative support in the planning and execution of all administration, financial and operational needs for the Office of Clinical Service (OCS).

The duty of the incumbent includes the following but is not limited to:

• Providing administrative support for planning and coordinating clinical projects in tandem with the OCS team, ensuring smooth execution and alignment with project goals
• Proving administrative assistance across various domains under OCS, ensuring efficient coordination and support for diverse initiatives as assigned
• Staff meetings and draft minutes for meeting between DCEO (Clinical) and stakeholders such as Clinical HODs, Clinical Programme Directors, external agencies, etc
• Collation of nominations for any courses / trainings related to clinicians which OCS needs to submit to other Secretariats such as ACP, etc
• Assist in planning cohesion activities, handle administrative and procurement matters for OCS
• Serve as liaison person between department and external parties or stakeholders when required
• Cross-cover duties of Senior Secretary for DCEO (Clinical)
• Any other tasks assigned by Supervisor

Requirements:

• Degree in Business Administration or Business related courses (accountancy, finance etc). Fresh graduates and Diploma holders with three – five years of relevant working experience will be considered.
• Proficient in Microsoft applications (Word, Powerpoint, Excel, etc)
• Proficient in simple editing software (Canva, etc)
• Meticulous and strong administrative skills
• Good communication skills and a team player

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Kent Ridge

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $2,800 per month

Contract duration: 6 months

Job descriptions:

• Prepare workshop materials for faculty development for pre and post workshops program
• Prepare speakers, slides, audio-visual etc.
• Assist in the registration logistics such as lanyards, packing etc.
• Help to ensure that the information on the conference website is accurate and updated
• Proof-read the soft copy of conference handbook
• Assist to prepare and send publicity materials
• Post-event data entry

Job Requirements:

• Only Singaporean.
• Minimum GCE A Level in any related discipline.
• Proficiency in MS Office.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053