Accounts Executive

$2700 - $3000

Joo Seng

5.5 days

Responsibilities

We are looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Finance Manager.

• Handle full set of accounts, AR, AP and month end closing.

• Preparation and submission of monthly GST.

• Monthly bank reconciliation.

• Credit limit control and weekly review on AR.

• Prepare daily payment by internet banking or cheque payment.

• Liaise with external auditors, company secretary and tax agents for company related matters.

• Prepare staffs IR8A & IR21.

• Ensure timely and accurate financial and management reporting.

• Ensure timely preparation of balance sheet schedules.

• Assist in monthly stock take.

• Issuing and following up on sales rebates from supplier and dealers.

• Management of inventory and issuing of sales invoices.

• To check on shipping quotations for export and import shipments.

• Assist in any ad hoc assignment.

Requirements

• Diploma in Accounting & Finance or equivalent;

• At least 3 years of experience in accounting & finance;

• Strong understanding of accounting principles;

• Ability to work in a fast pace environment;

• Ability to work independently with a high degree of accuracy and efficiency;

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Description

• Actively seek out new business opportunities through leads generation, cold calling and sales visits.
• Exceed monthly sales target set by management.
• Ability to sell in a consultative manner, focusing on identifying solutions while providing great customer service.
• Share value proposition of Rentokil Initial brand and services.
• Handling new inquiries through various channels, costing, negotiation and order processing.

Requirements

• Diploma qualification
• Extensive experience in sales/ business development preferably from Pest Control industry
• Must posses own car and hold a valid Singapore driving license
• Good track record with hands-on experience, team player, attentive to details, results orientated, resourceful with 'can-do' attitude.
• To be successful, you need to possess a strong business acumen with good relationship management, influencing and communication including negotiation and presentation skills.

Benefits

• Attractive base salary and sales commission
• Sustainable car allowance and fuel card
• Mobile phone provided
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

Responsibilities:

• Supporting role for Accounting and Corporate Secretarial Department
• Email reply/Answering phone call
• Performing clericals and administrative duties include filing of documents in both hard and soft copy, scanning, sorting of letter correspondences, performing administrative work and other ad-hoc duties as required

Requirements:

• Minimum an ‘O’ level or Diploma/Advanced Diploma in relevant field, Business Administration or Business Management
• ICSA qualification or currently pursuing ICSA will be an added advantage
• Confident, willing to learn and perseverance.
• Immediate availability will be advantageous.
• Those who do not hold the relevant qualifications but with relevant working experience are most welcome to apply.
• Willing to take on a variety of tasks and responsibilities as required to support the team

Interested applicants, please apply via APPLY NOW button with a detailed resume stating current and expected salaries, and contact numbers.

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement
• Support Corporate Secretarial Department
• Handling Full / Partial XBRL

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting / Audit firm.

Interested applicants, please apply via APPLY NOW button with a detailed resume stating current and expected salaries, contact numbers.

Description

• Provide 1st and/or 2nd level support to all users.
• Assist in setup, configuration, maintenance, troubleshooting and resolving technical hardware, network and system (Include but not limited to Printers, Local Servers, Firewall Router, Computer, PDA, Smartphone & in-house operation program)
• Assist in system accounts administration, ensuring proper recording of IT hardware assets distribution and purchase.
• Assist IT Manager in system analysis, database design and process design so as to develop solutions for fulfilling business requirements.
• Ensure proper security system setup and maintenance to protect data accuracy.
• Conduct individual or group training sessions regarding in-house application and related tools for internal employees
• Additional duties as assigned

Requirements

• Diploma in Computer Science or related field with 2 years application and desktops support.
• Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
• Committed and responsible team player with a pleasant personality.
• Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
• IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage

Benefits

• 5 days work week - 8.30am to 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Career growth and development opportunities in Environmental Services
• We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage

Job Description:

• Process new orders and order changes within set service level agreements via Oracle Order Management System
• Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
• Manage the incoming emails request in the mailboxes and respond to questions regarding order status, order changes, price and schedule availability, tracking information etc.
• Manage database of customer master setups, customer item crossreference and traffic profiles in Oracle
• Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
• Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
• Understand and apply various VAT/Resale Tax requirements on selected orders to ensure tax compliance to various countries/region tax regime
• Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements
• Responsible for regular data reporting, analysis and data clean-up
• Participate in routine system level testing and ad-hoc testing for automation projects
• Actively contribute to the on-going effort of process improvement and standardization

Requirement:

• Diploma holder welcome, or 1 to 2 years of equivalent related experience in Oracle/SAP

Additional information:

• Located near Changi Business Park
• Completion Bonus (up to 1.5 mons upon completing 18 months)
• Working hour: Tues-Sat, 6am-3pm
• Up to up to $3200 (Depending on experience)
• One Way transport provided (Take grab/Taxi claim)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 23756

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Sales Executive for Replacement / Spare Parts

The Employee’s overall responsibilities will be to generate sales, prepare details and comprehensive quotations in the support of the Sales Director / General Manager and to support existing business for the supply of VEM products

Related to such overall responsibilities are specific duties which are not exclusive and may be modified or added to the interest of the business. In any event, the following duties are:

• Provide professional and timely sales support to the Company’s clients
• Be responsible for all enquiries and proper completion of the proposals. These proposals must be in line with the VEM Guidelines and VEM Pricing Policies
• Follow up all quotations until order placement to the Company’s clients
• Look after entire sales process from processing orders to shipping up to dispatch
• Supervise payments and send payment reminders to the clients where required in order to ensure complete and prompt payment of all delivered orders within the defined payments terms

Skills and Qualifications required:

• Aggressive and sales driven
• MS Office (word, Power Point, Excel, project)
• Geographical experience: South East Asia
• Nationality: Must be Singaporean or PR
• Years of Experience: at least 1 years technical sales
• Language: English, CN, plus one Asian language would be a bonus (in order to handle concerns and feedbacks from CN & Asian language speaking associates and/or clients in regards with the payment matters)

Administrative Assistant

Duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports MD and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.

Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Reports to the MD or head of a unit/department.

Responsibilities:

• Answer and direct phone calls and pass them on
• Reply to email, telephone or face to face enquiries
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist consultants with project documentation
• Provide information by answering questions and requests
• Take dictation & accurate minutes of meetings
• Research and create presentations
• Contribute to team effort by accomplishing related results as needed
• Write letters and emails on behalf of other office staff
• Book conference calls, taxis, couriers, hotels etc.
• Prepare and monitor invoices
• Submit and reconcile expense reports
• Assist in the preparation & generation of regularly scheduled reports
• Carry out administrative duties e.g. filing, typing, copying, binding, scanning etc.
• Develop and maintain a computer and manual filing systems
• Handle sensitive information in a confidential manner
• Resolve administrative problems, and implement improvements to make them more efficient
• Maintain up-to-date employee leave records
• Assist consultants with project documentation
• Receive, sort and distribute the mail
• Book travel arrangements
• Order & manage office supplies & equipment
• Attention to detail and problem-solving skills

Requirements:

• Proven admin or assistant experience
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Proficient in MS Office
• At least 4 years of experience in the field or in a related area
• GCE A Levels or any Diploma

Description

• Responsible for day-to-day operations of the Warehouse Department
• Assist in monitoring inventory, including physical counts and ensuring inventory levels are maintained accurately
• Performing picking, packing, issuance of inventory including pesticides, chemicals and materials
• Loading and unloading of cargo stocks
• Conduct inspection on incoming and outgoing materials and items
• Responsible for the opening and closing of warehouse
• Ensure 5S (Shine, Standardize, Sustain, Safety, Set in Order) for Warehouse and proper housekeeping is achieved
• Ensure compliance to safety policies and procedures throughout the warehouse facility
• Ensures proper storage of all inventory and no prohibited materials are being stored in the warehouse and is compliant to corporate safety and local regulatory guidelines
• Attending safety meetings and conducts regular safety walk through in warehouse
• To be involved in internal/external audits
• Responsible for reports and other required general administration duties

Requirements

• Minimum "O" Level and above
• Candidates possess Forklift license and knowledge of Navision will be an added advantage
• Physically fit
• Good team player with positive work attitude

Benefits

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Job Scope and Responsibilities:

· To deliver the assigned invoices to the customers’ locations

· To ensure proper documentation for all deliveries and successful fulfilment of all customer orders

· To check and ensure the correct quantity and type of merchandise before delivery

· Make sure all products that delivered is in good condition before handle to customers

· Display teamwork within team to ensure productivity targets / KPIs are met

· To care for and properly maintain the company’s vehicle that is assigned

· To assist in warehouse matters

· Receiving, stacking, picking and packing goods

· Loading & Unloading of goods

· Perform labeling, wrapping and re-packing as & when required

· Maintain inventory accuracy and conduct regular stock check

· Compliance to all safety requirements in the warehouse facility

· Maintain tidiness and cleanliness in the warehouse at all times

· Any other assigned duties as instructed by superior

Requirements:

· Minimum 1 to 2 years of relevant working experience

· Good communication and interpersonal skills

· Well-organized and responsible with an aptitude in problem-solving.

· Must possess initiative and able to work independently with positive attitude

· Ability to perform under pressure

· Able to perform multitasks in order to support and assist the department on a daily basis

· Good team player and adaptable to a dynamic environment

· Must be able to work in fast-paced and high performance warehouse environment

· Must have the right attitude, be helpful, proactive, responsible and willing to learn.

· At least Class 3/ Class 4 driving license

· Familiar with Singapore roads

We regret that only short listed candidates will be notified.

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

ROLE and RESPONSIBILITIES

• Manage walk-in customers registration and billings.
• Answering in-coming calls
• Explain various health screening profiles to customers.
• Sort and distribute walk-in patients’ medical reports
• Monitor and control visitors entering the laboratory.
• Assist to maintain cleanliness and hygiene of front office.
• Ensure all duties are adhered to SOP and complied to PDPA requirements.
• Responsible to follow through all issues assigned.
• Any other ad-hoc duties as assigned.

REQUIREMENT

• Passion to provide customer service with a professional attitude.
• Committed, independent and proactive.
• Professional attitude and pleasant appearance.
• Need to communicate with Chinese & English-speaking customers.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Preferably have some knowledge of health screening procedures.

WORKING HOURS

• Mon to Fri – 8.30 am to 5.00 pm
• Saturday – 8.30 am to 1.00 pm

Job Description & Requirements

• Provides administrative support to ensure efficient operation of office
• Answers phone calls, schedules meetings and supports clients
• Carries out administrative duties such as filing, typing, copying, scanning etc
• Issue Invoice, DO, Quotation using Xero software
• Exhibits polite and professional communication via phone, e-mail, walk in
• Maintains stocks inventory by checking stock to determine inventory level via Xero Software
• Microsoft Office, accounting software Skills, Online skills

Scope of work: Handling account related tasks

· Year End Audit (Liaise with external auditor & tax agent)

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

. Familiar with AUTOCOUNT software

. FULL set account

Requirements

· 3 years and above working experience in related field

· Knowledge in accounting skills and basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

*Having HR working experience will be an added advantage

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

Hakko Products Pte Ltd partners with leading manufacturers to deliver high-quality manufacturing equipment and solutions to our customers in Southeast Asia and beyond. We offer a wide range of products such as soldering/desoldering tools, laser & electronic equipment, fastening tools, as well as cleaning & coating products. As an ISO 9001 certified company, Hakko Products commits to deliver high quality products, premium after-sales maintenance services, and detailed technical training to optimise the performance of your production line.

Our mission is to provide customers with unparalleled services and connect them to advanced manufacturing technologies through our products and innovative solutions.

Hakko Products is looking for a result-oriented, self-motivated, and fast paced employee to assist the Accounts Executive in handling the accounts of Hakko Products in Singapore. This position requires the individual to be meticulous, detailed oriented and with a positive working attitude and ability to handle multiple accounts across the company. This is an ideal position for an individual who wants to improve his or her accounting knowledge while gaining work experience.

In this position, you will need to:

• Perform proper entry and post of account receivable and payable into system
• Maintain neat and organized documents
• Handle day-to-day administrative work
• Create new customer in system
• Generate Statement of Accounts for customers
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Perform general accounting duties
• Preparation of relevant supporting documents and schedule for tax, audit and statutory reporting
• Assist in quarterly GST reporting
• Adhoc accounting/administrative tasks as assigned by manager

Requirements:

• Diploma in Accountancy/Business or related discipline
• 1-3 years related working experience
• Competent in Microsoft Office (Excel, Word)
• Having experience in using Microsoft Dynamics Business Central is an advantage
• Meticulous and has good attention to details
• Able to multi-task and work under pressure

Scope of work: Handling account related tasks

· Year End Audit (Liaise with external auditor & tax agent)

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

. Familiar with AUTOCOUNT software

. FULL set account

Requirements

· 3 years and above working experience in related field

· Knowledge in accounting skills and basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

*Having HR working experience will be an added advantage

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

AR:

1. Handle full functions of AR in Finance Department

2. Timely and accurate processing of invoices to customer

3. Carry out follow up actions to ensure receivables aging is clean and up to date

4. Create new debtor code

5. Process staff claims, submit quarterly GST, banker's guarantee application

6. Month end closing activity - AR aging report, bank reconciliation, balance sheet schedules and journal adjustments

7. Processing credit application form, managing credit risk

AP:

1. Handle full functions of AP in Finance Department

2. Timely and accurate processing of supplier invoices to match with supporting documents

3. Planning of cash out-flow and processing of payments

4. Ensure all payments made are in accordance to Company's policies, procedures and guidelines

5. Carry out follow up actions to ensure creditors aging is clean and up to date

6. Create new creditor code

7. Month end closing activity - AP aging report, bank reconciliation, balance sheet schedules and journal adjustments

8. Assist in the general Finance administrative duties and ad-hoc tasks as and when assigned by Immediate Supervisor

Job Highlight:-

• Walking distance to Tai Seng MRT
• Work-Life Balance - 5 days work week (Monday to Friday 9am - 6pm)
• Salaries, allowance, incentives, and performance bonuses and we groom internal talents

Responsibilties

Jobscope:

• Managing CFO Group's client account and liaise with CFO Group's clients locally or oversea such as China;
• Reconciling bank and vendor accounts, posting to and balancing the general ledger, processing payments, and compiling segments of monthly or quarterly or yearly closings;
• Resolving accounting queries and addressing issues that arise from client portfolios;
• Verifying the accuracy, completeness, and consistency of accounting information received;
• Preparing timely reports on Profit & Loss (P&L), Balance Sheet (BS), Bank Reconciliation, and other supporting schedules in accordance with the Company’s accounting policies;
• Assisting clients in setting up their business flow and handling payroll when required;
• Ensuring clients' compliance with all statutory obligations;
• Any other ad hoc tasks assigned by management from time to time.

Requirements

Skills and Experience:

• Candidate must possess at least Professional Certificate/ Bachelor's Degree / Post Graduate Diploma / Professional Degree in Accountancy or equivalent.
• Minimum 1 - 3 years of working experience in related field and preferred with experience in - maintaining full sets of accounts.
• Fluency in English/Mandarin is essential as the role involves direct communication with our Local/Chinese clients, ensuring effective and accurate exchange of information
• Knowledge of Xero is an added advantage
• Possess good accounting knowledge.
• Possess good time management, planning, and organizing skills.
• Good interpersonal and communication skills to interact effectively with clients and co-workers.

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Age below 50years old

• Female only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.

Benefit:

Annual Leave 10 days, add one one day every completed one year, up to 14 days

Medical Leaves

Off in lieu 0.5 day for that worked full day Saturday

Role:

• Providing purchasing services in adherence to established purchasing procedures.
• Promptly notifying Technical Superintendents of any purchasing-related issues.
• Managing the computerized purchasing program.
• Carrying out additional tasks as assigned by superiors.
• Demonstrating familiarity with and adherence to the Company’s Management System.
• Efficiently implementing the Company’s Management System.
• Actively contributing to the development or modification of procedures.
• Advocating and supporting initiatives for continual improvement.

Requirements:

• Relevant education or equivalent training and experience.
• Proficient in communication.
• Familiarity with computer programs.
• Openness to learning and embracing new systems and ideas.
• Strong communication skills and the ability to collaborate within a team.

Job Responsibilities

• Operate production machinery and perform basic troubleshooting
• Account for the finished goods produced
• Calculate production waste
• Basic warehousing and stock taking responsibilities
• Housekeeping duties
• All other duties assigned as deemed necessary for the operation of the warehouse

Job Requirements

• Minimum N level qualification
• 1 year working experience in warehouse/retail environment preferred
• Detailed and meticulous
• Ability to organise and prioritise
• Adaptable and flexible
• Responsive and resourceful in a fast-paced environment

Welfare

• Daily Meal Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

Key Roles and Responsibilities

• Liaise with Manager/ Superintendents for prompt supply of technical spare parts or vsl repair jobs.
• Handle purchasing activities as well as arranging logistic to connect the spares to the vessels.
• Create job sheet in Tally Accounting system and Issue PO to vendor.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Send enquiry/ requisitions to suppliers worldwide for quotations of supply of technical spare parts.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotation from suppliers.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for supply of spare parts and sometimes repairs to vessels worldwide.
• Document filing / sending final costing to accounts for billing/ Invoicing.

Operate production machinery and perform basic troubleshooting
Account for the finished goods produced
Calculate production waste
Basic warehousing and stock taking responsibilities
Housekeeping duties
All other duties assigned as deemed necessary for the operation of the warehouse

Job Requirements

Minimum N level qualification
1 year working experience in warehouse/retail environment preferred
Detailed and meticulous
Ability to organise and prioritise
Adaptable and flexible
Responsive and resourceful in a fast-paced environment
Capable of carrying heavy load up to 20 kg

Welfare:

Daily Meal Allowance
13 Month Salary
Monthly Incentives
Birthday Incentives
Long Service Incentives
Staff Discount
Panel Doctors
Excellent Branding