Job Description

Key Responsibilities:

• Client Relationship Management:Act as the primary point of contact for assigned clients, ensuring timely and effective communication.
  Develop and maintain strong, long-term relationships with clients to understand their HR needs and project requirements.
  Address and resolve client inquiries, concerns, and feedback promptly and professionally.
  
• Project Coordination and Management:Assist in planning, organizing, and managing HR projects from inception to completion.
  Collaborate with internal teams to ensure project deliverables are met within agreed timelines and budgets.
  Monitor project progress, identify potential issues, and implement corrective actions as needed.
  
• Service Delivery:Ensure the delivery of high-quality HR services tailored to client specifications.
  Conduct regular check-ins with clients to assess satisfaction and identify areas for improvement.
  Provide clients with regular project updates and reports.
  
• Process Improvement:Identify opportunities to streamline processes and improve service delivery.
  Participate in the development and implementation of best practices for client servicing and project management.
  
• Team Collaboration:Work closely with the Manager, Client Servicing, and other team members to achieve departmental goals.
  Mentor and support junior team members as needed.
  

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in client servicing, project management, or a related role, preferably within the HR industry.
• Strong understanding of HR processes and best practices.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.

Gladwin Teo

EA No. 23C1599
EA Personnel no. R1768774

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

✅ UP $4000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

• Transfer, sending and oversees funeral process
• Prepare monthly schedule for ground staff
• Supervise the operations team and ensure staff comply to company's policies
• Assist HR department in employment of talents

Requirements:

• Minimum GCE 'O' Levels or above
• Minimum 2 Years of Experience in Operations Management

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Marketing Assistant cum Secretary / PA

-Roles & Responsibilities

1. Secretarial work & PA to Director

2. General admin and HR support work

3. Designing / copy writing and maintaining all marketing related collaterals, both online and offline

4. Photography / editing of products

5. If candidate posses a driving license, we may include ad-hoc driving / chauffeur duties during working hours.

6. No over-time needed, very stable environment

Requirements

· Min Diploma or relevant qualifications

· Proficiency in Adobe Creative programs (Photoshop / Illustrator / In Design)

· Grade ‘B’ or better for ‘O’ Level English

· 5-day work week (in office / City Hall MRT)

· Car driving license will be a bonus

1. Primary responsibilities

1.1 To assist in the overall effective co-ordination of human resources activities of the Hotel, in order to attract and develop highly productive in the Hotel.

2. Job Function

2.1 Recruitment

a) To prepare letters of appointment, termination of services and other related employment documentation for staff.

b) To source, attract, select and recruit the desired number and quality of staff to meet operational requirements on a timely basis. To assist in conductiong reference checking.

c) To conduct orientation and induction programme for new hires.

2.2 Staff Welfare

a) To administer the Medical Co-payment Scheme and to liaise with Insurance Brokers.

b) To assist in the organizing of staff recreational activities

c) To co-ordinate the bi-monthly birthday party

2.3 Personal Administration

a) To set-up, maintain ad update staff records, including personal files, leave records, etc on an appropriate human resource information system.

b) To handle application, renewal and cancellation of work permits and employment passes for foreign workers.

c) Any other suitable tasks as and when assigned by Superior.

Job Description

• Industry/ Organization Type: Interior firm
• Working Location: Joo Chiat
• Working Hours: 5 days, Flexi working time (Mon – Fri, 9am – 6.00 pm)
• Duration: Permanent Role

Job Descriptions:

• Handle full set of accounts
• Close Accounts Payable (AP), General Ledger (GL), and inventory on a monthly basis.
• Ensure timely payments to vendors when due and payable.
• Check, code, post, and disburse staff claims.
• Prepare, check, and reconcile GST for submission and reporting at the end of each quarter.
• Prepare bank reconciliations and cash flow reports.
• Maintain, reconcile, and report inter-company transactions.
• Assist with Accounts Receivable (AR) closing and collections to minimize bad debts when required.
• Prepare accounting reports.
• Ensure completeness of filing for accounting records (AR/AP/Inventory/Journals).
• Prepare monthly schedules for tax purposes.
• Assist in the closing of accounts.
• Perform general office administration and other duties as assigned.
• Assist HR and admin matters

Job Requirements:

• With at least 1-2 years of full set accounting experience.
• Able to work independently
• Good in Excel

Gin Lee Studio is an independent local label that designs, develops and retails our own products locally and abroad. We are looking to hire a Senior Sales Assistant to join our dynamic team and grow with us!As the first point-of-contact in store, individuals on this role serves as the ambassador of the fashion Brand.

As a Senior Sales Assistant, you will:

• Introduce the brand’s ready to wear collection to customer
• Assisting customers in finding the ideal products that suit their preferences and needs
• Provide in-depth product knowledge on the features and unique selling points of our company products
• Achieve sales revenue (from offline and online stores)
• Contribute to the growth of the business by supporting plans relating to driving seamless customer experience and care across channels
• Handle order fulfilment process from physical and e-commerce store: product packaging, delivery, and operational excellence.
• Support marketing to deliver sales and promotion campaigns, and visual merchandising plans.
• Maintain an inviting and attractive store front to attract shoppers and turn them into buyers
• Verify daily sales and collection records, and inventory transactions
• Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• Assist with housekeeping, inventory management, and conducting regular stock checks.

·

We are looking for someone who is:

• is friendly and enjoys interacting with people
• like to spread good vibes and service excellence
• Has a can-do altitude
• Organise and neat
• love for fashion and design
• Previous experience in retail or customer service related job
• Embrace Ginlee’s values – Creative, Authentic, Thoughtfulness

We Offer:

• 40 hours week with alternate weekends off.
• Fun and dynamic team
• Downtown/City location

Job Purpose:

Responsible for coordinating all purchases of food and beverage items, office supplies, capital equipment and contract services for Club. (Invite tender for services/goods). To ensure that all purchases are procured cost effectively and in appropriate quantities for required delivery in the approved price range. Responsible for the F&B costs and to ensure that daily and monthly reports on F&B costs are properly prepared on a timely basis.

Job Responsibilities:

1. Ensure that purchasing policies are implemented and observed by all departments.

2. Responsible for the daily operations of the purchasing department involving sourcing, evaluation and procurement of supplies with at least three suppliers for each requisition of new products and services.

3. Taking into account the product quality, product specification, supplier reliability and cost effectiveness, recommend to the requesting department the preferred supplier.

4. Ensure that each purchase order for new products and services is approved by the General Manager before committing to the supplier.

5. Contain and reduce costs through proper negotiation, product standardising, or innovative ways of sourcing.

6. Maintain a database of contracts and supplies information

7. Ensure that products and services received meet the specifications in the purchase orders.

8. Input and update purchase orders into computerised purchasing module. To follow up on outstanding purchase orders to ensure prompt delivery of products and services.

9. Follow up with suppliers on any discrepancies on pricing.

10. Ensure that the F&B stores are properly maintained and adequately stocked.

11. Ensure that stock items in the F&B stores are properly accounted for and stock records are accurately maintained.

12. Ensure that food and beverage costs are properly controlled by reviewing the monthly food and beverage cost percentage for each outlet.

13. Ensure that monthly food and beverage costs reports are promptly prepared and submitted to the Head, Food & Beverage and Head, Finance & Admin for review.

14. Prepare for open or close tenders upon annual review of prices for supply of food & beverage provision and other contract servicing.

15. Supervise the Purchasing Team.

16. Invite and review tender for supply of perishable items and services for other departments on a yearly basis.

17. Support business teams with agreement or contract requests to review existing relationships with strategic suppliers.

18. Ensure all supplier assessment and selection recommendations are reviewed and supported before submission to approval committees.

19. Participate in the monthly stock take exercise.

20. Reconciles the Physical count to the ledger records and does the reconciliation between inter-outlet records and the ledger records.

21. Support cost and quote calculations with considerations and advice to ensure reliable expectations and predictable outcomes.

22. Perform any other duties assigned by the Finance Manager and General Manager.

23. Others:

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

About The Company

Global Angle Pte. Ltd. is a market research and consulting company providing human resource solutions to companies. Our Client is in wellness industry with over 40 outlets in in Japan (as of March 2023) providing personalised stretches and fitness plan to optimise performance. We are presently sourcing for a full-time Japanese Speaking Accounts and Human Resource Executive to join the team.

Job Responsibilities:

• Manage accounts payable and accounts receivable processes,including invoice processing and customer invoicing.
• Manage the recruitment and onboarding process for new employees,including posting job openings, reviewing resumes, conducting interviews, and facilitating orientation sessions.
• Prepare relevant documents and submit to the accounting firm and government board and ensure compliance with regulatory requirements.
• Maintain employee records and ensure compliance with relevant employment laws and regulations.
• Organize and conduct training sessions for employees to support their professional development and growth.

Requirements:

• Preferably 1 year of Accounting or HR experience.
• Strong attention to detail and ability to work independently.
• Proficiency with Microsoft Applications such as Word, PowerPoint,and Excel.
• Strong communication skills, both written and verbal, with the ability to interact effectively with employees at all levels.
• Excellent organizational skills and attention to detail, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Highly motivated and proactive in task management.
• Business Japanese(spoken and written) is mandatory due to stakeholders’ management.

# Salary: Up to S$4,000 per month

# Work Days: 5.5 days’ work week Monday to Friday Rotated - (9.30-6.00PM/ 08.30-5.00PM/9.00-5.30PM) Sat is 08.30-1.00PM

# Nearest MRT: Central Area

Our client, a private tertiary healthcare institute, who set up to offer a fresh approach to medical treatment, is currently looking for someone who is interested to join its team as a Senior Client Service Executive.

Job Responsibilities:

• You will be responsible for providing administrative support of all front-line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints

• Perform patient registration meticulously with relevant admission documentations

• Provide financial counselling, collection of deposits from patients/next of kin upon admission

• Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups

• Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed

• Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment

• Perform monthly procurement of stationery/pantry items.

• Handle any other ad-hoc assignments/projects as tasked.

Job Requirements:

• Diploma in any discipline

• At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures

• Relevant experience in the hospitality or healthcare industry preferred

Looking for a new work environment or career opportunity? Be part of our growing team, email your detailed resume in MS Word format to [email protected]and attention it to Ms.Enthuumathi Thangavel or alternatively you can contact myself at tel. no.: 6385 6696.

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24120405

Celecti Pte Ltd

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.”

Job Purpose

The Club is seeking a versatile Marketing & PR Assistant Executive to support in day-to-day marketing operations. Main role includes organizing marketing files and support in graphics design and video production operations. This includes posting on social media, communications platforms and MailChimp.

Job Responsibilities

1) E-Newsletter Design: Assist in the design process for the E-Newsletter, ensure visual appeal and adherence to brand guidelines.

2) Public Screen Updates: Regularly update content on the screens to keep members informed and engaged.

3) Poster Design and Advertising: Assist in creating compelling designs for Club posters, print collateral, and other advertising materials to effectively communicate Club events and promotions.

4) F&B Menu and Tent Cards: Assist in developing visually appealing F&B menus, posters, and tent cards to enhance the dining experience.

5) Production Oversight: Support the production process, involving around but not limited to writing specifications, selecting appropriate materials, and inspecting proofs for accuracy and quality.

6) Photo & Video Archives Management: Record and administer the Club’s photo and video archives, including event photos, videos and member achievements in softcopy format.

7) Event Photography and Video Assistance: Assist in event administration by providing photography and videography services, capturing memorable moments for Club documentation and promotion (to post on social medias such as IG Stories and Reels).

8) Publications: Assist on publishing content for website announcements, social media, and other communication platforms.

9) Content Copy Writing: Assist in copy writing research

10) Administrative Processing: Assist in organising all marketing materials in shared folder

11) Ad-Hoc Responsibilities: Support Club level operations and ad-hoc assignments when required

12) Any other duties/projects as assigned by Supervisor and/or Management.

13) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

# Salary: up to S$4,500/per month

# Work Days: 5 days’ work week

# Work location: Changi

Our client is a forwarder operating in the global arena, and total logistics solution provider with air cargo. The Company is currently looking for an individual who is interested to join its team as an Assistant Manager.

Job Responsibilities:

• Generate new clienteles
• To work with stake holders on Request for Quotation participation
• Act as customers point of contact by liaising closely with relevant departments to ensure that their enquiries, concerns and/or issues are dealt with appropriately and promptly
• Assist in implementation and submit Key Performance Indicator (KPI) Reports and to participate in presentation and attend Key Performance Meeting
• Managing corporate client with pivotal care and attention
• Be the internal and external coordinator for all aspects of business relationship for new / assigned accounts
• Develop and execute sales, marketing plans and strategies new business
• Responsible for Account development and growth
• Other duties assigned by the reporting Manager

Job Requirements:

• Min.‘O’ Level
• Min. 3 years of Corporate/Niche product sales experience
• Must possess relevant experience and strong emphasis in business development. Preferably in either of these niche market – Semiconductor, Beauty care & Cosmetics, Life sciences & Healthcare and/or Chemical
• Class 3 driving license and possess a vehicle (optional)
• Sales driven and result oriented

Looking for a new work environment or career opportunity? Be part of our growing team, email your detailed resume in MS Word format to [email protected]and attention it to Ms.Enthuumathi Thangavel or alternatively you can contact myself at tel. no.: 6385 6696.

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24120405

Celecti Pte Ltd

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.

About the Company:

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for a vibrant Administrative(Accounting and HR) Assistant to join us.

Responsibilities:

• Support basic accounting tasks, processing invoices, payments and month-end closing processes.
• Conduct recruitment activities such as posting job openings,paperwork and scheduling interviews.
• Maintain, up-to-date and filing records and profiles and verify timesheets, attendance and leaves balance for all staff.
• Provide general administrative support to both the HR and Accounting including maintaining office supplies, scheduling meetings, coordinating calendars.
• Performing basic office tasks, such as filing, data entry and processing the mail.
• Assist with any ad-hoc duties.

Requirements:

• Relevant experience in administrative role.
• Proficiency with Microsoft Applications such as Word, PowerPoint, and Excel.
• Able to work independently in a fast-paced environment.
• Strong written and verbal communication skills in English.
• Highly motivated and proactive in task management.

Job Description & Requirements

• Design and drafting of infrastructure/ Water / building engineering works (Structural / Mechanical / Electrical).
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Evaluation of tenders and preparation of tender assessment reports.
• Assist Professional Engineer in liaison preparation and follow up of authority submission.

Requirements:

• Bachelor Degree in Civil / Mechanical / Electrical Engineering
• Minimum 3-5 years hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Familiar with local code and authority submission procedures
• Team player and able to work independent with minimal supervision
• Proficient in AutoCAD and BIM
• Good communication skills; ability to work well in a team

We are looking for a Personal Assistant to assist with general administration for a high networth family.

Job Responsibilities:

• Engage in tasks that support the proper functioning of a family’s personal life.
• Help to coordinate functions, events and other activities.
• Plan for children’s education and development activities.
• Arrange travel including flights, cars, lodgings, dining and other activities.
• Work together with helpers and nanny for proper functioning of household.
• Manage home repairs and service contractors to for household maintenance.
• Handle administration matters such as general payments and insurance.
• Run errands for personal items, household needs and/or food where required.
• Assist with any other ad-hoc matters as requested by the family.

Your Qualifications:

• Prior experience as a Personal Assistant in a family administrative role.
• Resourceful, practical and efficient in problem solving.
• Able to work well with others in the household.
• Calm demeanor and professional attitude.
• Able to communicate well with external counterparties and/or service providers.
• Driving experience, with driving toddlers required.
• Excellent written and verbal communication skills in English and Mandarin.

Are you a Oil tanker or LPG vessel operator with experience in handling the entire gamut of post fixture operations?

Our client is a stable and established organisation who are happy to give an Assistant Manger - Operations Ttile for an experienced Operator and have 3-5 months of bonus annually on average. You will be managing just 4 ships!

This is an excellent opportunity for someone with commercial operations background looking to work for an established ship owner/operator in their grwoing Singapore team!

Use your previous experience to achieve smooth operations of both the owned and pool tonnage in a role that enables you to work independently.

This position is perfect for someone who is confident in tanker vessel operations both time and voyage charter and wants the challenge of working in a large, international organisation.

You will need to have a good understanding of charter parties in order to take responsibility for all commercial operational matters. Prior experience in handling LPG carriers will be an added advantange but not a must!

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead a team to formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international higher education and research, to identify opportunities for the SMU community, focusing on forging strategic partnerships and research collaborations with universities in the Americas, Europe and Asia.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and supporting outbound missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community, including through university networks and alliances.

• Post-graduate qualifications or Bachelor Degree in International Relations/Affairs, International Marketing or fields of study with a global-orientation.
• 8 to 10 years experience in international relations/higher education work, or working on cross-cultural programmes for the Senior Assistant Director position (at least 12 years for the Associate Director position).
• Proven high level skills and achievements in partner and project management or business development working with diverse teams and across geographies/cultures. Experience in operating in/growing and developing partnerships in the Americas, Asia/China and Australasia is advantageous.
• A strategic, analytical and creative thinker, with strong communications/writing skills.
• Entrepreneurial, resourceful and resilient.
• Meticulous with an eye for detail and an advocate for good processes and documentation.
• Driven, and with the ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.
• Successful in leading, coaching and motivating diverse teams.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Reports to: Publishing Director, Discover Journals

Discover Journals aim to support researchers across all fields of science in communicating and advancing discovery for a better world. We do this by providing a trusted environment in which researchers can quickly, easily and transparently share their discoveries, data and research stories in journals with an inclusive editorial threshold.

We are seeking an Executive Publisher on our Discover journals to lead a dedicated publishing team in the launch and development of new titles in an assigned subject area. You will ensure your team of editors and team leads are focused on the timely launch and development of journals, the integrity of our publication process, speed of review, and excellent author service. Reporting to the Publishing Director, you will also play a key role in the leadership and development of a growing team and portfolio.

You’ll enjoy maximizing the efficiency and growth of the portfolio, building new business through identifying new and changing subject areas for new launches, and championing the needs of the portfolio, Associate Editors and team leaders on your team, and the communities you serve. Using your leadership and influencing skills you will coach and manage the portfolio team to achieve business goals. This is a fantastic opportunity to work in a high growth environment with lots of opportunity to make a real difference.

Specific responsibilities of the Executive Publisher include:

• Take overall responsibility for the timely launch and development of new Discover Journals in your assigned subject areas, working with the Discover team and wider stakeholders to implement plans and align with the wider business strategy
• Maximize the growth and efficiency of your journals across a wide range of disciplines within your assigned subject area; in collaboration with internal stakeholders, ensure efficient workflows, speed of service, and research integrity are equally and optimally maintained across your portfolio at all times
• In cooperation with other Executive Publishers and the Publishing Director, develop and foster a collaborative and engaging working culture that reinforces team spirit while ensuring individual team members are accountable for performance and targets
• In cooperation with the Publishing Director, monitor performance to ensure targets are met, taking corrective action where necessary. Monitor KPI and financial performance of journals in the portfolio through regular reporting and forecasting
• Drive and monitor team performance against the journal development plans
• Monitor and evolve, as needed, the relationships with other departments to ensure that functional tasks, such as collections, board recruitment, editorial workflows, technology, marketing, production, and finance, are undertaken correctly and efficiently
• Contribute to the overall strategy and development of the Discover portfolio, developingand implementing the strategic goals, ensuring that these are in line with broader goals ofSpringer Nature as a whole
• Understand business opportunities and requirements in the key global regions in whichSpringer Nature operate (including competitors in the region and growth trends)
• Provide line management, coaching and support to a group of Team Managers andAssociate Editors, while demonstrating leadership and influence across the team andthroughout the business, as relevant
• Communicate regularly with the Team Managers and Associate Editors to review progressagainst objectives and carry out annual performance and development reviews
• With support from the Publishing Director, take proactive ownership of needs arising fromyour teams’ journals resulting from community feedback, research integrity cases,customer service, and other reactive.

Experience, skills and qualifications

• Strong demonstrable experience in STM publishing.
• Strong team management and leadership experience.
• Educated to Master's Degree (or equivalent), in a relevant field, or a combination of advanced degree and editorial experience.
• Strong understanding of the open access market.
• Excellent communication skills, including oral and written presentation skills.
• Customer-focused.
• Strong prioritization and time management skills.
• Strong financial skills, including experience with budgeting and P&L oversight.
• Ability to work as part of a team.
• Enthusiastic and committed.

Job Description & Requirements

As a Crew Member of our co-working space, you will be the welcoming face of our community, providing exceptional customer service to members, guests, and visitors.

Your primary responsibility will be to ensure a smooth and positive experience for all individuals entering our space. In addition to managing the reception area, you will assist in administrative tasks and support various operational aspects of the co-working environment.

Membership Support

• Greet members, guests, and visitors upon arrival, providing a hospitable and professional atmosphere.
• Answer incoming calls, emails, and inquiries promptly, directing them to the appropriate resources or individuals.
• Register new members and provide orientation to the co-working space facilities and amenities.
• Serve as the point of contact for member inquiries, requests, and concerns, delivering timely and effective resolutions.
• Assist members with booking meeting rooms and accessing additional services offered within the co-working space.
• Perform administrative tasks such as data entry, filing and handling incoming and outgoing communications via emails and phone calls to support the efficient operation of the co-working space.
• Coordinate mail and package handling, ensuring accurate distribution to members.
• Monitor the cleanliness and organization of common areas, including the reception and pantry area and shared workspaces.
• Report any maintenance issues or facility concerns to the appropriate personnel for timely resolution.

Corporate Services Support

You will play a crucial role in facilitating the immigration and employment process for foreign employees in Singapore. Your responsibility will involve managing the end-to-end process of work pass applications, ensuring compliance with regulatory requirements and providing administrative support to stakeholders involved in the process.

• Coordinate and manage the submission of work pass applications mainly Employment Pass (EP) and S Pass through the relevant government portals.
• Work with HR departments and hiring managers to gather necessary information and documentation for work pass applications, offering support and guidance as needed.
• Ensure accuracy and completeness of application documents, verifying supporting documentation and information provided by applicants and employers.
• Stay updated on changes to immigration policies, regulations, and procedures related to work pass applications in Singapore and ensure adherence to statutory requirements and guidelines set forth by government authorities throughout the application process.
• Liaise with government agencies to follow up on application status and resolve any queries or issues that may arise.
• Maintain comprehensive records of work pass applications, including documentation of application statuses, approvals, rejections, and renewal processes.
• Serve as the primary point of contact for clients, employers, foreign employees, and internal stakeholders regarding work pass application matters.
• Provide timely updates and guidance to applicants and employers on application progress, requirements, and next steps.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Duties

• Responsible for the preparation and maintenance of full set of accounts
• Prepare financial data for entry into the financial system
• Keep accounting records and bank statements
• Prepare monthly audit schedules, maintain loan schedules
• Prepare and file GST returns
• Preparation of tax computation and tax planning
• Provide other supporting functions to the Division
• Other ad hoc duties

Requirements

• Diploma/ Degree in Accounting with at least 2 years of experience in (Accounting Firm preferable), including keeping full sets of accounts and tax.
• Able to perform under pressure and meet deadlines
• Good communication and interpersonal skills
• An independent team worker
• Able to work under stress to meet tight reporting deadlines

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Asssurance Management Pte.Ltd. and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Scope / Key deliverables/ Job Requirements:

• Pls provide job scope, key deliverables and job requirements (cap at 1,000 characters or about 200 words per segment)

• Pls present details in a clear and concise manner, and avoid acronyms so that officers from other HTDs/domains can understand The Organisation Development Branch in Planning & Review Division is responsible in ensuring ICA’s organisation development efforts dovetail with ICA’s capability development. Key responsibilities include:

i. Collaborate with internal/external stakeholders in identifying relevant Organisation Development (OD) areas to cultivate, sustain and improve on ICA’s employee engagement, culture development (such as innovation culture) and organisation performance. Influences and supports changes in organizational behaviour.

ii. Strengthen ICA’s capability development, including collaboration with stakeholders in identifying relevant OD areas to enhance ICA’s organisation diagnosis efforts

iii. Source for OD tools, applications and practices, evaluate relevance for application in ICA, and recommend approach for adoption, where feasible.

iv. Design processes to facilitate ICA’s continued organisation development and improvement through the skilful engagement and developing positive relationship between internal and external stakeholders (include PSD, MHA and community of practitioners) to network, learn, exchange of information and/or provision of specialist advice/knowledge.

v. Guides processes on change management, organisation effectiveness and performance issues aimed at building organisational cohesion, health and flexibility. Assist to build and support work unit and workforce OD capabilities/competencies.

vi. Maintains and updates knowledge of change management theory, principles, and practices; management and leadership approaches, and instructional design and delivery techniques.

Knowledge and skills:

i. Relevant degree in organisation development, psychology, organisation design and development or other relevant behavioural science or any relevant work experience, preferred.

ii. Expertise in human dynamics, intervention processes as well as overcome

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner. Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the retail industry.
• Ability to speak Japanese will be an advantage.

Competencies

• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to resolve problems and make decisions.
• Communication skills in English spoken/written.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Contract Period: From 1 Jul 2024 to 31 Oct 2024

Personnel to be deployed at the following hours:

· Mondays to Thursdays: 7:00am to 4:00pm, inclusive of ½ hr lunch break

· Fridays: 7:00am to 3:30pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

· If the candidate is required to work beyond these hours or days, the candidate will be compensated with off-in-lieu. If the candidate is required to work beyond these hours or days, the candidate will be compensated with off-in-lieu.

Scope of services: The Services required are set out as follows:

1) Provide support to contact parents on daily basis on administrative matters;

2) Assist in administrative duties (e.g. supporting financial assistance process, prepare and update records, compile statistics, prepare correspondences, filing etc) in the General Office;

3) Provide support in the sourcing of goods and services to procure and liaising with vendors.

4) Provide support in checking on leave applications or absence records of staff;

5) Manage office stores and issuance of stationery to staff;

6) Cover counter and telephone duties, in the absence of the counter staff,to clarify enquiries from external stakeholders and members of public;

7) Any other administrative support duties as assigned by the Authority.

Qualification & skill : 1) The Personnel must have at least 4 GCE “N” level passes or equivalent.

2) The Personnel must have good communication and interpersonal skills.

3) The Personnel should preferably be proficient in using Microsoft Word, Excel, or equivalent.

4) The Personnel shall preferably have experience doing administrative work in schools.