The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Responsibilities

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, orphan policy assignment, debt recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for?

• Diploma or Degree
• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay/Novena (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Location: Defu Lane
• Working Days: Monday - Friday
• Working hours : 8:30am -5:30pm
• Salary : $2800 - $3100

Responsibilities:

• To assist in the drafting of customer agreements for the Group on a timely basis
• To conduct searches, collate and verify relevant documents from various parties and ensure completeness of documentation before drafting of agreements
• To maintain proper filing of contracts and safe keeping of original agreements at all time
• To assist and support in providing contract related information to various parties as and when requested
• Preparation of documents to respective finance personnel for accounting purposes
• Scanning and upload the full contracts with all attachments onto ERP Systems
• Create of new customer code.
• To furnish final reminder, initial and commence legal proceeding as according to the Group protocol
• To monitor and follow-up on legal cases until the cases have closed or conclude
• To liaise with lawyers on legal matters
• Arrange to meet up with customers together with Sales personnel to negotiate repayment plans
• To update respective Finance/Commercial/Credit Control personnel on account status on legal related matters
• Any other ad-hoc assignments

Requirement:

• Diploma in any disciplines with at least 2 years of working experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Corporate Event Executive

• Office Located Near to City Hall MRT
• Basic Salary: $2,500 - $3,500
• 5 Work Days Include Weekends, 8 Off Days Per Month
• Normal Working Hours: 9am-6pm
• Event Hours: 7am-4pm // 2pm-11pm

JOB REQUIREMENTS:

• Diploma Holder with at least 1 year experience in event / hotel boutique / sales / operations duties are preferred for this role.
• Willing to work weekends & Public Holidays, off in lieu if working on PH.

JOB SCOPES

• Sales, marketing, coordination and operation of corporate event.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Inspect event facilities to ensure that they conform to customer requirement
• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
• Arrange the availability of audio-visual equipment, transportation, displays, And other event needs
• Plan and develop programs, agendas, budgets, and service according to customer requirement

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for a candidate to provide general administration, coordination and execution work for a variety of business functions of the Compliance Department.

Roles & Responsibilities

• To perform data entry of applications
• To process and administer Practising Certificates
• To support office administrative ad-hoc duties as assigned

Requirements

• Diploma holder from any discipline or GCE "A" Level
• MS Office (knowledge of basic MsWords and Excel)
• Fast learner in computer systems
• Detail-oriented
• Able to commence work immediately
• Duration: 2 to 6 months
• Working Hours: Monday to Friday, 9 am to 5.45 pm
• Students welcome to apply

Please note that only shortlisted candidates will be notified.

Position: Survey Experience Officer (Outbound)
Salary: S$3,000
Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)
Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
Work location: Clarke Quay area (work in office)

Responsibilities:
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for
national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:
• Proficient in using computer and Microsoft Office
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Manage end-to-end recruitment process
• Administer on-boarding and off-boarding programs
• Coordinate and communicate with other departments to meet staff training needs
• Manage staff training matter and administer training related funding and claims
• Ensure the correct recording of all relevant record logs and documentation
• Organise and execute employee engagement and welfare activities
• Maintain and update employees' personal files
• Follow-up on contract renewal and expiry
• Handle employee relations matter
• Handle HR letters and correspondence
• Support HR activities and initiatives
• Provide support on office administrative matter
• Other general HR admin duties

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Stand in rate to be discussed during interview.

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

The Company

Our client, a company in the marine sector, is currently seeking a Finance Executive to join their dynamic team.

The Role

The successful incumbent will be engaged in month-end closing activities encompassing accounting period closure/opening, forex setup, and related tasks. The role should ensure timely processing of all required journal entries, execute posting for timely reporting, and prepare comprehensive monthly management reports. Other responsibilities include conducting variance analysis in various reports, preparing monthly balance sheet schedules for assigned entities, and supporting annual budget and regular forecast reporting.

Your Profile

You should possess at least a Degree in Accountancy / ACCA or equivalent, with prior experience in performing accounting and financial reporting. You are expected to have good communication skills with the ability to communicate internally with team members as well as externally with vendors.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12894009, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Responsibilities:

• Provide administrative support to ensure efficient operation of the office. This includes managing office supplies, coordinating maintenance of office equipment, and handling general administrative tasks.
• Maintain and organize documents, records, and files both electronically and physically.
• Assist in scheduling appointments, meetings, and events for management and staff. Coordinate with internal and external stakeholders to ensure smooth planning and execution.
• Arrange travel itineraries and accommodations for employees as required.
• Maintain and update databases and contact lists. Ensure accuracy and completeness of data for effective communication and reporting purposes.
• Assist in processing expense claims and reimbursements. Verify receipts, track expenses, and ensure compliance with company policies and procedures.
• Perform other administrative tasks and projects as assigned by management to support the overall functioning of the office.

Requirements:

• Diploma/Degree or equivalent qualification in Business Administration, Office Management, or related field preferred.
• At least 2-3 years of experience in an administrative role, preferably in a corporate environment.
• Strong organizational and time-management skills.
• Ability to communicate professionally and effectively with internal and external stakeholders.
• Meticulous attention to detail with a focus on accuracy in all tasks, including documentation, correspondence, and data entry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

Our client is actively searching for a Management Support Officer, Family Medicine 2 yrs contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

This role will support in the planning, coordinating, and operationalising of the Phase I & II programmes under Department of Family Medicine (DFM).

Support team in planning, coordinating and operationalising Phase I & II programmes

• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam error for CA component (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

• Organise meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations

The ideal candidate will need to have the following qualities and experience:

• Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experience in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Providing support to HR and employees of corporate clients during implementation and administration of Flexible Benefits plan
• Adjudicate claims in accordance with clients’ specification/requests within stipulated timeline.
• Resolve escalations raised by inter-departments (e.g. Helpdesk, Clients Relations Managers etc.).
• Review exception reports and escalations from employees/HR
• Prepare claims reports and payroll roles on ad-hoc / monthly / quarterly / annual basis as required
• Respond to phone calls / emails enquiries by employees / HR in timely manner

Requirements:

• Experience with inhouse Flexible Benefits Portal and database management and record keeping
• Customer centric, meticulous, strong analytical, written communication skill
• Able to multitask, well organized and work under pressure to meet tight deadlines
• Good to have data analysis and reporting skills
• Excellent interpersonal and communication skill

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Account Receivable Executive

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for a HSEQ Executive for one of our global shipping clients. The incumbent will support Sustainability, Quality & Vetting Department in the implementation, communication, monitoring, and effectiveness evaluation of the Company’s management systems. The ideal candidate will have at least 1-2 years’ relevant working experience in the shipping industry or 1 year of sailing experience onboard vessel.

Responsibilities:

1. Vessel Inspections

· Monitor re-inspection date(s) for all SIRE, CDI, and Rightship Inspections and USCG Certificate of Compliance (CoC). These inspections are referred to as 3rd Party Vetting Inspections.

· Assist in planning, arranging and coordination of 3rd Party Vetting Inspections as per Charter Party and/or industry requirements.

· Monitor daily communications to/from vessels relating to 3rd Party Vetting Inspections or other operational related inspections.

· Maintaining filing/archiving of relevant inspection reports, departmental records, and documentation.

2. US Requirements

· Assist in appointing QI to attend vessel calling US waters as required by management.

· Assist in arranging the application of US Vessel Response Plan and/or US State (California/ Washington) Response Plan for vessels entering US Waters.

· Maintenance of all US or US State Vessel Response Plans (Operator’s Copy) in the office as well as sending latest revision to all related vessels.

· Application of ENOI for Vessel General Permit, and submission of changes and reports.

3. Unannounced Drug and Alcohol (D&A) Test

· Assist in arranging unannounced D&A tests for all vessels.

· Unannounced D&A test to be arranged as far as practicable annually but not to exceed 12 months from date of last test.

4. Invoice Processing and CRMS Management

· Ensure all invoices pertaining to related 3rd Party inspections, request for Unannounced DNA Test, Appointment of QI, application, and maintenance of US Vessel Response Plans are paid on time.

· Ensure validity of the counterparty in CRMS when processing the invoice.

5. Any other assignments given by the Superiors related to Vetting and Inspections.

6. Monitor Sustainability Goals and Targets that have been developed for the Company including Environmental Goals and Targets. Analyzing the data where applicable and producing Sustainability Reports to be published as and when required.

7. Monitor and coordinate reports submission from vessels:

· Environmental Management System Reports.

· Incident / Injury and Near Miss Reports.

· Master Review Reports for Ship Security.

8. Administering Electronic Testing of ships personnel for:

· Unannounced Alcohol Tests.

· Unannounced verification Tests.

9. Provide Support in the admin function of the Department for:

· Monitoring vessels schedules for arranging external HSQE & ISPS audits, Green Award Surveys, MLC Audits.

10. Raise Purchase Orders (P/O) and process invoices.

11. Maintaining filing of departmental records and documents.

12. Any other assignments given by the Superiors related to Sustainability and Quality

Requirements:

· Diploma / Degree in any discipline.

· 1-2 years of working experience in the shipping industry or 1 year of sailing experience onboard a vessel.

· Good communication skills and fluent in written and spoken English.

· Good IT knowledge and proficient in Microsoft Word, Excel, and Email etiquette.

· Good interpersonal skills and ability to work well under tight deadlines.

· Good knowledge of marine operations and processes.

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Contract Duration: 1 year contract

Salary: UP $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/3945

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Job Description

For this role, you will organize, consolidate, and analyze financial and sales data to generate reports for management. The aim is to ensure that business operations are well-organized, and it is aligned with the company's set goals.

・Collate, consolidate and analyze data to prepare various reports for Management (including group companies)
・Assist to conduct internal and external reviews to identify and report strengths, weaknesses, and opportunities and propose initiatives to enhance organizational efficiency to the company and group company.
・Assist to formulate and implement organization’s strategy to achieve broad strategic goals.
・Coordinate with all departments to develop and implement action plans to achieve short- and long-term business goals as set out by HQ.
・Collaborate closely with all departments and Group to ensure new projects are aligned with organization’s strategies and values.
・Assist to monitor the planning and implementation of business initiatives to all functions, including provision of support assistance to all departments for smoothening project accomplishment.
・Assist to manage and coordinate organization development initiatives by organizing regular management meetings.

Job Requirement

・Individuals with no experience (but with interest in Corporate Planning) can apply.
・A bachelor's degree in accounting, finance, or a related business discipline or diploma holder with 2-3 years' experience is preferred.
・Minimum 1 years of relevant experience, preferably in the FMCG industry.
・Detail-oriented with strong business sense.
・Aptitude and passion for research, data analysis and problem solving.
・Strong analytical thinking and management skills.
・Good interpersonal and communication and presentation skills.
・Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) seewei at pasona.com.sg for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18853 Corporate Planning Executive (Accounting, Finance, Business, FMCG Industry) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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