As a Customer Service Officer, you will be responsible for ensuring that 1st level customer queries are managed within stipulated resolution times. Being the first point of contact at times, your role is pivotal in upholding our values for customer centricity. You will provide our customers with ideal outcomes, patiently attending to them, resolving queries and exceeding their expectations where possible.

Key responsibilities include

Manage customer query and feedback through the following channels;

1. Motor Customer Inbox – Respond to queries on Motor policy servicing, claim matters and administration
2. Incident Case Management – Attend to and resolve escalated cases from various business units or sections and manage problem escalations to the appropriate support groups
3. Document administration and follow-up with customers on feedback
4. Provide best advice to manage customer transactions in a timely manner
5. Any other ad-hoc tasks as required by Management

Qualifications & Aptitude

• Degree or Diploma holder in any discipline with at least 2 years of Customer Service experience in a similar setting (Candidates with previous work experience in Motor Insurance are preferred)
• Be able to work from home (WFH) or be cross-deployed when necessary
• Customer service oriented and problem-solving skills
• Positive attitude, detail-minded and self-motivated
• Good working knowledge of Microsoft Office (MS Excel, Word & PowerPoint)
• Successful applicants will be required to obtain relevant insurance qualifications (BCP, PGI and ComGI

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• As an integral part of the finance team, you will be responsible for financial planning and analysis of the operations for the region
• Support the development of top-down planning figures, communicate targets and summarize analysis for approval bodies.
• Conduct budget/forecast content plausibility checks and clarification, assess chances and risks per division.
• Analyze and comment important target/actual deviations relevant for overall group performance and identifying trends
• Prepare and review financial variances between Actual / Budget / Forecast financial results
• Working closely with the different cross functional teams.
• Advise and guidance for local country on Corporate guidelines and processes
• Ad-hoc projects

Qualifications

• University degree or equivalent in business administration, accounting, economics or related field
• Considerable work experience in Controlling > 5 years (some international experience preferred)
• Highly analytical with strong financial and problem-solving skills
• Ability to multi-task and work in a challenging fast paced environment
• Independent worker and analytical thinker with an ability to conduct data analysis and resolve complex problems
• Attention to detail and the ability to identify data patterns
• Strong interpersonal, verbal and written communication skills and team spirit
• Advanced MS Excel skills and well experienced with Microsoft suite of products
• Experience using Hyperion Financial Management, Cognos Financial Performance Management Software in a large corporate environment

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

Roles & Responsibilities:

• Responsible for full sets of accounts and accordance to authorities standards and company’s requirements
• Perform financial budgeting , forcasting and planning
• Evaluate operation cost to financial budgeting
• Review financial reports monthly & annually
• Oversee key stakeholder’s accounts including costs control, governance and risks
• Other financial functions which includes taxation
• Liaise with bankers, auditors, tax agents and relevant government authorities
• Handle internal & external audits
• Any adhoc duties as assigned

Requirements:

• Only Singaporean may apply
• Min 5 years of relevant experience
• Experience in construction industry would be added advantage

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized
• Meticulous, detail-oriented, independent, and accountable
• Good communication skills required to liaise with internal and external parties.

· Position: Broking Executive (100% ACCOUNT SERVICING/NO SALES INVOLVED)

· Location: Raffles Quay (Walking Distance from MRT)

· Working hours: Monday to Friday (8.45am - 6pm)

· Salary (commensurate with experience): Up to $4,500 + AWS + Performance Bonus + 16 Days AL + Flexi Benefits

· Duration: Permanent

· Industry: Insurance Broking

Main Responsibilities:

· Provide insurance broking advice and insurance placement for clients

· Liaise with clients to understand their insurance needs and advise them on the available insurances coverage available

· Obtain relevant underwriting information from client for submission to underwriters for quotation and terms

· Reviewing rates, terms and conditions of quoted insurances and advising clients accordingly

· Monitoring respective clients' statement of accounts regularly and ensuring that any outstanding payments are collected from client

· Reviewing the list of renewal business on a daily basis and ensuring that necessary action is taken to renew clients' expiring policies where applicable and necessary

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

· Possess a Diploma in any Discipline

· At least 1 year of working experience in insurance/bank etc

· Proficient in Microsoft Excel and Word

· Required to take the Commercial General Insurance (CGI) certificate (fully funded by company), if candidate does not possess the certificate

· Training is provided

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Responsibilities

• Monthly Actual Results Reporting and Analysis
• Mid-Month Forecast and Quarterly Reporting
• Variance Analysis and Financial Insight
• Timely Submission of Reporting Package to HQ
• Coordinate Annual Plan and quarterly Budget
• Assist in Standard Costing Implementation
• Assist in ERP System Implementation
• Any other adhoc duties as per assigned by supervisor

Requirements

• Degree in Accountancy/ACCA is required.
• Minimum of 5-8 years of experience in FP&A and group accounting roles, with a proven track record of success.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent communication skills, both written and verbal, for effective interaction with teams and stakeholders.
• High proficiency in Microsoft Excel, including advanced functions and data modelling.
• Experience in ERP systems and their implementation is highly desirable.
• Energetic and detail-oriented, with a strong work ethic and a focus on delivering high-quality results.
• Highly meticulous and accurate
• Have a curious mindset to explore

· Position: Senior Finance Manager

· Location: Gul Road (company transport provided)

· Working Hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $9,000 + GOOD Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil & Marine Offshore

Main Responsibilities:

· Manages accounting functions, reviewing of reports, statistics detailing financial results

· Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations

· Maintains a documented system of accounting policies and procedures

· Review month end closing of accounts

· Manages the preparation of the company's budget

· Review monthly financial statements consolidation for the group

· Project accounting focuses on the financial transactions related to managing a project including costs, billing and revenue

· Forecasts cash flow positions, related borrowing needs, and available funds for investment.

· Review monthly consolidated accounts, quarterly and year end results announcement to SGX-ST and ensures compliance with Singapore FRS and other statutory requirements

· Review the Annual Report

· Oversee both local and overseas subsidiaries and joint venture companies

· Supervises professional and clerical accounting employees in daily operation

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Degree in Accounting and/or professional accounting qualification

· At least of 5 years of relevant working experience in an MNC/Listed company

· Experience in shipyard/construction/marine industry

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Sales Executive (Investment)

· Location: Bukit Timah

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $6,000 basic salary + ATTRACTIVE COMMISSION - GROSS Up to $30K/Month

· Duration: Permanent

· Industry: Real Estate Owner & Investment

Main Responsibilities:

· Focus on raising capital

· Building and cultivating existing investor relationships across a variety of investor types – family offices, high-net-worth investors, private banks, fund of funds, etc

· Identify potential investors and develop proper points of contact

· Initiate calls to investors and meet face-to-face to explain investment opportunities

· Initiate and support investor events (in-person and webinars) as required in close cooperation with the marketing and operations teams

· Control the prospect tracking and prioritization

· Record all interactions with investors in a customer relationship management platform

· Support the marketing team in the development of marketing materials (sales brochures, website, presentations, and letters) used in the capital-raising process

· Participate in strategic planning with senior management to set sales and financial goals

· Assist senior executives of the firm with strategic decisions and business initiatives associated with fundraising, marketing, and investor relations

Requirements:

· Bilingual in English and Mandarin to converse with Mandarin speaking associates

· Previous track record with proven success in achieving aggressive growth and revenue targets in a fast-paced, results-oriented environment

· At least 5 years of sales experience with excellent verbal and written communication skills

· Service-oriented and pro-active, with good interpersonal skills and a passion for developing strong relationships with existing clients and prospects

· Good Microsoft Office Skills (including Excel, Outlook, PowerPoint, and Word)

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

The AI/Chatbot Executive will be responsible for leading the development, implementation, and optimization of artificial intelligence (AI) technologies and chatbot solutions within Contact Centre.

The incumbent will be required to collaborate with stakeholders and cross-functions to leverage AI/Chatbot capabilities to enhance customer experiences, streamline operations and uplift productivity.

The role requires understanding of AI/Chatbot technologies and development, to exercise initiative and be able to handle projects and challenging situations.

Job Responsibilities

• AI/Chatbot Development / TrainingIdentify opportunities to leverage AI and chatbot to improve customer engagement and operational efficiency
  Work on functional design, process design (including scenario design, flow mapping),
  Train the bot by reviewing responses and feedback provided by customers to improve its understanding and responses
  Review the workflows and responses in the Bot to enhance user experience and meet evolving business needs
  
• AI/Chatbot ImplementationLead the selection, implementation, and integration of AI technologies and chatbot platforms
  Oversee the development and deployment of AI-powered solutions, ensuring scalability, reliability, and performance
  
• CollaborationCollaborate with cross-functional teams (Vendor, IT, Stakeholders) to identify optimal solutions, including strategy and planning of Bot development
  
• User Experience Enhancement and TestingReview customer interaction experience/feedback with Bot to understand Bot’s behavior and performance
  Recommend and make changes to responses and train the Bot for optimal response based on customers’ feedback
  Responsible for preparing UX mock-up and conversation flow, UAT test plan and documentation of the flow.
  
• DocumentationEnsure data is properly documented and verify data to create a baseline performance for the bot workflow.
  Execute on the communication of new features by documenting bot capabilities, including best practices and recommendations for optimal performance
  
• Analytics and ReportingReview customer feedback on bot behavior, understand how to accurately translate customer queries and requests into actionable outcomes.
  Perform data analytics to review and/or initiate new features implementations to improve operational efficiency
  Provide report and dashboard updates on bot & live chat performance
  
• Apply Income Competencies to all tasks undertakenChallenge status quo and take risk
  Commit to maximize the result by taking ownership and hold one another accountable
  Communicate by speaking up and be open to honest feedback
  Collaborate and support each other to win
  Create action plan with clear targets/outcomes and execute with discipline
  Cultivate positive customer relationships through quality service
  

Qualifications:

• Polytechnic / Higher NITEC / Degree
• Min. 1 year working experience in AI/Chatbot development
• Knowledge in Python language and Machine Learning & Data Analytics tools such as Pandas or PowerBI will be advantageous.
• Strong in Microsoft Office (Advanced Excel, Powerpoint, Word, Outlook)
• Experience managing multiple projects to a deadline
• Excellent time management and organization skills
• Strong attention to detail and customer service fundamentals
• A proactive attitude to problem solving and delivering of end results
• Passion for technology and creating a great customer experience
• Ability to work efficiently in high demand, team oriented and fast-paced environment with excellent mulit-tasking skills.
• Good analytical, critical thinking and problem solving skill.
• Strong inter-personal and written communication.
• Interest in building processes, structure, and documentation.

• Bachelor's degree or above majored in Business Admi./Finance/ etc. related
• 3+Years of working experience in Finance & Office Management
• Fluent in Mandarin and English
• Familiar with Accounting/Tax/Audit/Banking etc. rules
• Skillful with Word/Excel/PPT and related Office software
• Strong responsible/careful/creative/innovative/cooperative working style

1. The efficient and skilled handling of all daily financial and administrative matters of the company.
2. Tasks are processing Group suppliers' invoices, staff reimbursement claims, payments to vendors, data recording and reporting, handling petty cash, etc.
3. Reliable closing of the monthly/quarterly accounts promptly to meet the reporting timeline as defined by the Head Office.
4. Responsible for all payroll matters including the processing of monthly payroll and submitting the CPF to the CPF Board.
5. Dealing with government agencies on tax and other regulations/legal matters.
6. Responsible for the quarterly submission of GST and Withholding tax to IRAS.
7. Handling intercompany confirmations every month.
8. Responsible for input in our system for reporting sales orders and revenue to HQ every month.
9. Planning and coordinating the year-end financial audit with external auditors and providing them with all the data and assistance necessary to meet the Group reporting timeline of the second/third week of January.
10. Coordinating annual stock-take with the Head of Service and external auditors.
11. Preparation of the annual budget by collecting input from the Sales Manager, Service Manager, and Managing Director in Q3.
12. Ad hoc reporting per the requirements of the Head Office.
13. Other matters assigned by Management.

The job description is only a general outline and detailed procedures may vary according to the actual situation. The job description may be adjusted to the demand and change in the future upon both understanding and acknowledgment.

Summary

The role involves strategically managing finance matters across the Asia Pacific, working closely with the Regional Finance Controller and Country Finance Controllers/Managers. The responsibilities include coordinating financial planning/budgeting and analysis and overseeing working capital, treasury, and taxation. The individual in this role acts as a controller and business partner to the country finance team and other stakeholders. It is an individual contributor role where finance matters are handled locally by the country's finance team. The Asia Pacific region comprises 12 countries.

Description

The primary responsibility of this role is to manage working capital and treasury for countries across the Asia Pacific region. This includes ensuring that countries meet their accounts receivable past due KPIs and make efficient use of cash.

The following are the essential tasks that the role entails:

• Conduct weekly conference calls with focus stations to review the status of their receivables and ensure that their past-due accounts are within an acceptable range.
• Manage credit terms and amounts to ensure they are in place and adhered to. This involves overseeing bad debt provisions and write-offs in line with company policy.
• Develop strong relationships with our corporate banks.
• Regularly review balance sheet reconciliations across Asia Pacific countries, including reviewing accruals.
• Participate in monthly performance reviews, budgeting, and forecasting.
• Plan and execute process improvements to improve efficiency and strengthen controls. This includes conducting regular internal audits to ensure proper vendor management.
• Participate in tax matters, such as transfer pricing, tax inquiries/audits, etc. Actively engage with our tax consultants across countries.
• Other duties may include implementing the Travel & Entertainment system, building the Air RFQ annual bidding calculator, and expanding the office.

Skills, Knowledge & Abilities

• A degree in Accounting/Finance or its equivalent.
• A minimum of 5-7 years of experience in finance, with at least 2-3 years of exposure in handling regions or multiple countries.
• Ability to meet deadlines and remotely manage country finance teams and other country leadership teams.
• Must be willing to engage in all aspects of finance/accounting while the company grows.
• Proven success in driving down past-due amounts and DSO figures.
• Excellent communication skills, dealing with multiple countries, regional, and corporate management layers.
• Ability to adapt to challenges that come from rapid growth.
• Experience in internal control and internal check systems relative to credit and collections.
• Knowledge of freight forwarding and customs brokerage is a plus.
• ACCA or Certified Public Accountant certification is a plus.

JOB SCOPE

Preparing financial report

Preparing tax documents

Assisting with audit

Processing bank transfer request

Reconciling bank deposit

Preparing invoices to other debtors

Handling records of company fixed asset

Bookkeeping, administering month-end closing (sales, inventory)

Processing employees salary and CPF submission

Preparing operation staff worksheet –OT, holidays, etc.

Monitoring employees leave and medical benefit

Preparing letter of appointment, providing HR & Admin support

Handling company petty cash for staff claims

Providing support related to Finance matter

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience in Big Four global accounting firms will be preferred
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

ROLE DESCRIPTION

We are looking to hire a Senior Accountant / Assistant Manager with excellent organizational and analytical skills. The accountant is expected to be detailed oriented, knowledgeable on statistics, have strong problem-solving skills, work comfortably under pressure, and deliver on tight deadlines. Able to work independently, multi-task, work under pressure, positive attitude and self-motivated.

RESPONSIBILITIES

· Responsible for monthly closing of accounts and consolidation for the group (5-6 entities), intercompany reconciliation.

· Manage the day-to-day financial operations.

· Assist in quarterly stock count and perform inventory reconciliation for variance

· Prepare quarterly GST and handle of taxation matters.

· To liaise with banks, auditors, corporate secretary, IRAS & etc

· Assist in any ad-hoc duties

REQUIREMENTS:

• Possess a bachelor’s degree/professional qualification in Accountancy
• At least 3-5 years of relevant work experience with strong group consolidation (prior audit experience will be an advantage)
• Hands-on, proactive, and positive work attitude with strong communication, analytical, problem solving, and interpersonal skills
• Organized, meticulous, committed, independent but yet also an excellent team player

Responsibilities

• Review operational risk incidents and assess quality, validitiy and effectiveness of preventive measures put up by APD Offices.
• Manage issues and queries related to HO rules from internal counterparts and providing resolution promptly.
• Lead or support OPG assigned adhoc projects/ initiatives related to enhancement of internal controls or improve efficiency of internal process.
• Handle queries and participate in discussions related to audit and/or regulatory topics in nature.
• Coordinate recovery efforts and execution of drill plans with stakeholders during system incidents.

Requirements

• Minimum of 5 years experience in incident management or a related field.
• Strong understanding of incident management frameworks (e.g., ITIL), root cause analysis methodologies, and risk assessment.
• Proficiency in incident management tools and software.
• Ability to analyze complex situations, conduct in depth reviews and risk assessments, identify critical issues, and propose effective solutions.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders effectively and presenting to senior stakeholders

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Check, match purchase order / requisition to purchase invoice and DO.
• Perform data entry of invoice documents into the accounting system.
• Ensure proper approval obtained before payment.
• Check and process employees' expense claims. Ensure claims are within company guidelines.
• Maintain proper records & supporting documents for audit purposes.
• Prepare bank reconciliations, audit schedules.
• Assist in intercompany billings.
• Support monthly and year-end closing activities.
• Support internal and external audit queries.
• Any other ad hoc duties as assigned.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Accounting, Finance or related field.
• Preferable with 2 years of working experience in the related field is required for this position.
• Must have good knowledge of Microsoft Excel and Microsoft Word
• Self-starter with the ability to streamline functions and passion to learn and grow.
• Able to work in fast paced, high growth company.
• Strong analytical skills, hardworking and good initiative
• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

You will act as a trusted partner by performing credit reviews, to provide an independent credit risk evaluation of SMBC credit assets in Asia Pacific region. Credit assets include (but not limited to) exposures to Corporates, Structured Real Estate finance, Project Finance, Securitization, Leveraged Buyout (‘LBO’), and Banks / Non-Banks Financial Institutions.
The role provides assurance for the Bank’s credit risk assessment and management quality, as well as appropriateness of risk ratings / Borrower Category as third line of defence.

Responsibilities

• Conduct Off-site credit reviews on an ongoing basis, to assess the appropriateness of risk ratings and classification of Borrower Category for the Bank’s credit assets booked in Asia Pacific, ensuring adherence to internal grading policies.
• To participate as a team member (‘Person in charge’) for assigned On-site credit reviews and / or Thematic review assignments. Focus of these reviews is to assess appropriateness of risk ratings assigned / classification of Borrower Category, adequacy of credit underwriting quality including financial projections, and robustness of credit risk management in line with internal policy requirements.
• Provide value-added recommendations to Business Units (BUs) based on potential issues identified in all credit reviews.
• Follow-up on open issues identified and conduct validation review on remediation actions taken by auditee, in accordance with CRVD recommendations and address BUs’ concerns accordingly.
• Continuously monitor and update CRVD and local branch management on regulatory changes or market conditions for new and emerging risks in the respective audit locations.
• Continuously review and propose improvement to CRVD’s review process to ensure adequacy and efficiency of the controls in place against market practice.
• Participate in department-wide initiatives and perform other duties as assigned by Department Head.
• Travel within APAC region is required.

Requirements

• Bachelor’s Degree in Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent is preferred.
• 5-7 years’ experience in the areas of credit risk analysis, credit approval, and / or credit review function. Audit experience would be an added advantage.
• Strong background in credit risk analysis, financial analysis / projections, and experienced with credit rating models for Large Corporate customers. Experience / knowledge in Structured Real Estate finance, Project Finance, Securitization, LBO, Banks / Non-Banks Financial Institutions, natural resources, Islamic Finance would be an added advantage.
• Experience in Microsoft Excel, Word, Access, and Powerpoint. Added advantage for knowledge / experience in programming applications e.g. Python.
• Good writing and communication skills, with ability to identify and articulate issues / observations.
• Strong interpersonal and stakeholder management skills .
• Ability to work well in a team as well as contribute individually within stipulated timelines.

THE ROLE

Reporting to the Finance Director – SG Food, your responsibility is to build a strong business partnership relationship with the leadership for food business in Singapore, becoming a trusted and valued member of their teams. You will be working directly with the operations director to help manage banner/store performance and profitability, design and deliver BAU and strategic initiatives that can drive our company forward, making a direct impact on our customers.

As a person, you are a natural communicator and find it easy to engage with people no matter if they are senior leaders or frontline staff. You know your way around numbers and know how to use the latest technology and IT to present the data in an easy-to-understand way. You cope very well with change, thrive in a fast -paced environment and people look to you as someone who is always on top of the situation. You understand that you are there to support your stakeholders and make them win. When they win, you win and the company will perform very well.

• Shape the role of financial business partnership in Southeast Asia by developing trusted relationship with the leadership to identify and deliver initiatives to grow volumes and profitability.
• Lead the annual budget and rolling forecasts of overall banner/store P&L, balance sheet and cash flow, by partnering closely with the leadership team and collaborating with other FBPs and finance functions. Participate in strategy meetings to understand the direction setting of the company. Participate in target setting and ensure that both short- and long-term priorities are catered for.
• Drive the weekly trade meetings, store performance management and loss making stores review with the operations team, define and track KPIs, provide actionable insights using the digital tools and market insights available, and use these insights to identify opportunities and risks, prioritize and make recommendations.
• Support the REC process for property expansion plan, lease renewals by developing financial models and scenario analyses, challenge business assumptions and make recommendation, track post performance and highlight key learnings.
• Identify and define process improvements and digitalization journey to enhance efficiency and effectiveness of driving better performance.
• Coach the commercial finance business partner to deliver sales and margins targets in the P&L

ABOUT YOU

• A CA/CPA/CIMA/CFA qualification is preferred
• 4+ years of relevant business partnering experience working with complex organisations, turnaround, fast paced environment, preferably within supermarket retail or big 4
• Strong financial acumen with a deep understanding of accounting principles and practices
• Proficiency in financial modelling techniques to support property decision-making and scenario analysis
• Experience working with and influencing non-financial stakeholders especially Operations / Sales / Commercial / Merchandising / Buying functions
• Superior time management, with the ability to prioritise tasks within a challenging environment
• Strong communication skills and interpersonal skills
• Advanced level in Microsoft Excel and Microsoft Office
• Experience with digital tools i.e. SAP BI, Tableau, Alteryx, Power Automation are desirable

THE ROLE

Reporting to the Banner Finance Business Partner, your responsibility is to support the stakeholders in driving financial performance and decision making within the SG Food format business. You will be working directly with the SG Food business to help manage store and category performance and profitability, design and deliver BAU and strategic initiatives that can drive our company forward, making a direct impact on our customers.

As a person, you are a natural communicator and find it easy to engage with people no matter if they are senior leaders or frontline staff. You know your way around numbers and know how to use the latest technology and IT to present the data in an easy-to-understand way. You cope very well with change, thrive in a fast -paced environment and people look to you as someone who is always on top of the situation. You understand that you are there to support your stakeholders and make them win. When they win, you win and the company will perform very well.

Additional responsibilities will include but are not restricted to the following:

• Work with the finance business partners to produce the annual budget and reforecasts including commentary for regular business review. Highlight future risks and opportunities in the rolling forecasts.
• Prepare the weekly, monthly, quarterly category and store performance business review, regular variance analysis with actionable insights using the digital tools, market insights. Align with accounting services and finance controllers to ensure month-end landing numbers are accurate and investigate material variances versus forecast.
• Support the REC process for property expansion plan, lease renewals by performing the financial modelling and scenario analyses, challenge business assumptions and make recommendation, track post performance and highlight key learnings.
• Facilitate the cost price increase case validation end to end process, work directly with commercial and product managers and learn to navigate commodity trends
• Support ad-hoc analysis and generate actionable insights & business recommendations that will drive end to end profitability improvement, through financial modelling of financial and non-financial data (e.g. market insights and trends, profitability, cost and efficiency analysis)
• Identify and define process improvements and digitalization to enhance efficiency and effectiveness of driving better performance

REQUIREMENTS

• A CA/CPA/CIMA/CFA qualification is preferred
• Relevant experience working with complex organisations, turnaround, fast paced environment, preferably within supermarket retail or big 4
• Solid financial acumen with a sound understanding of accounting principles and practices
• Foundational knowledge of financial modelling techniques to aid in property decision-making and scenario analysis
• Experience working with and influencing non-financial stakeholders especially Operations / Sales / Commercial / Merchandising / Buying functions
• Self-starter, with the ability to prioritise tasks within a challenging environment
• Strong communication skills and interpersonal skills
• Proficient level in Microsoft Excel and Microsoft Office
• Experience with digital tools i.e. SAP BI, Tableau, Alteryx, Power Automation are desirable

BENEFITS

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

• Position : Assistant Finance Manager – Up to $4,600 - Changi South
• Location : Changi South
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience) : Up to $4,600 + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Supervising and training accounting staff
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Accounting or Finance or equivanlent
• Minimum 3 years of relevant experience in finance & audit
• Proficient in Microsoft Office
• Experience in Xero is an added advantage
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Job Description:

We are seeking a highly skilled and experienced Finance, HR, and Administration Manager to oversee and manage the financial, human resources, and administrative functions of our organization. The ideal candidate will have a minimum of 5 years of relevant experience, with a strong background in finance, human resources management, and administrative operations.

Responsibilities:

1. Financial Management:

- Develop and maintain financial policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.

- Prepare and analyze financial reports, budgets, and forecasts to provide insights and support strategic decision-making.

- Oversee accounts payable and accounts receivable processes, ensuring timely invoicing and payment collections.

- Manage cash flow, banking relationships, and financial investments to optimize liquidity and maximize returns.

- Coordinate internal audit, annual audits and liaise with external auditors to ensure accurate and timely completion of financial statements.

2. Human Resources Management:

- Develop and implement HR policies and procedures in compliance with labor laws and regulations.

- Manage recruitment, selection, and onboarding processes to attract and retain top talent.

- Oversee employee relations, performance management and staff training and administer
employee benefits programs

Qualifications:

- Bachelor's degree in accounting or professional certification (e.g., CPA) preferred.

- Minimum of 5 years of progressive experience in finance, human resources, and administration roles, with at least 2 years in a managerial or supervisory capacity.

- Strong knowledge of financial principles, accounting practices, and financial reporting standards.

- Proficiency in financial analysis, budgeting, and forecasting techniques.

- Solid understanding of human resources management principles, employment laws, and best practices.

- Excellent communication, interpersonal, and leadership skills.

· Position: Senior Finance Manager

· Location: Gul Road (company transport provided)

· Working Hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $9,000 + GOOD Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil & Marine Offshore

Main Responsibilities:

· Manages accounting functions, reviewing of reports, statistics detailing financial results.

· Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations.

· Maintains a documented system of accounting policies and procedures.

· Review month end closing of accounts.

· Manages the preparation of the company's budget.

· Review monthly financial statements consolidation for the group.

· Forecasts cash flow positions, related borrowing needs, and available funds for investment.

· Review monthly consolidated accounts, quarterly and year end results announcement to SGX-ST and ensures compliance with Singapore FRS and other statutory requirements.

· Review the Annual Report

· Oversee both local and overseas subsidiaries and joint venture companies.

· Supervises professional and clerical accounting employees in daily operation.

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Degree in Accounting and/or professional accounting qualification

· At least of 5 years of relevant working experience in an MNC/Listed company

· Experience in shipyard/construction/marine industry preferred

· Handled AP/AR, knowledge in GST and MES will be at an advantage

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Sales Executive (Investment)

· Location: Bukit Timah

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $6,000 basic salary + ATTRACTIVE COMMISSION - GROSS Up to $30K/Month

· Duration: Permanent

· Industry: Real Estate Owner & Investment

Main Responsibilities:

· Focus on raising capital

· Building and cultivating existing investor relationships across a variety of investor types – family offices, high-net-worth investors, private banks, fund of funds, etc

· Identify potential investors and develop proper points of contact

· Initiate calls to investors and meet face-to-face to explain investment opportunities

· Initiate and support investor events (in-person and webinars) as required in close cooperation with the marketing and operations teams

· Control the prospect tracking and prioritization

· Record all interactions with investors in a customer relationship management platform

· Support the marketing team in the development of marketing materials (sales brochures, website, presentations, and letters) used in the capital-raising process

· Participate in strategic planning with senior management to set sales and financial goals

· Assist senior executives of the firm with strategic decisions and business initiatives associated with fundraising, marketing, and investor relations

Requirements:

· Bilingual in English and Mandarin to converse with Mandarin speaking associates

· Previous track record with proven success in achieving aggressive growth and revenue targets in a fast-paced, results-oriented environment

· At least 5 years of sales experience with excellent verbal and written communication skills

· Service-oriented and pro-active, with good interpersonal skills and a passion for developing strong relationships with existing clients and prospects

· Good Microsoft Office Skills (including Excel, Outlook, PowerPoint, and Word)

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684