Job Description:

• Oversee the planning, management and coordination of scheduled, preventive and ad-hoc maintenance/ facilities and building works.
• Manage and coordinate all aspects of assigned projects (renovation works, new business facilities etc) from start to finish, ensuring that projects are completed on time, within budget, and to the satisfaction of stakeholders.
• Oversee the coordination with retail mall landlords, contractors, vendors, consultants, end users and relevant authorities concerning technical & maintenance services, repairs, installation, renovation, reinstatement works and operational support for promotional activities.
• Prepare cost estimates for repair works, work specifications, drafting of contract documents, invitation for quotation, tender and recommendation for award of quotation/tender
• Identify facilities problems and ensure solutions are implemented.
• Oversee the improvements and revision of existing work processes and policies.
• Ensure proper compliance with local authorities' guidelines and regulations.
• Respond appropriately to emergencies / urgent issues as they arise.

Requirements:

• Good Degree/Diploma in Estate or Facility Management, Building, Engineering or equivalent related fields.
• Minimum 5 years of experience in project management.
• Proven capability to manage a cross functional team and drive process improvement initiatives
• Self-starter with good interpersonal, project and stakeholder management, communication skills with a positive and growth mindset.
• Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
• Fire Safety Manager (FSM) certification will be an advantage.
• Effectively Bilingual in English and Mandarin (required to liaise with Mandarin speaking contractors)

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

About the team

Asia Pacific Marketing is a key function within the DHL Supply Chain APAC Growth Team.

Our vision is to drive business growth with customer centric, insight driven and digitally enabled marketing solutions. Always looking for the sweet spot where customer need meets business aspiration, we aim to optimize experiences for customers and prospects across their entire journey with us.

We are offering one exceptional candidate the chance to work as our Assistant Manager, Marketing, Asia Pacific.

Within this role you will develop, lead and direct complex marketing campaigns from brief to execution. You will need to work closely with senior stakeholders across the business to understand their needs and influence their understanding of the role marketing can play in achieving success through the development of effective campaign plans, supported with clear, measurable objectives. You will be required to manage virtual delivery teams made up of global and regional marketers, comms professionals, product and sector experts, giving clear, decisive and thoughtful direction on individual projects and objectives.

Responsibility for the performance of your campaigns rests with you!

Responsibilities

Marketing campaigns

• Champion customer centric, insight driven, digitally enabled marketing
• In charge of designing and delivering regional marketing campaigns; working with stakeholders to define the brief, measurable marketing objectives, plans and deliverables
• Lead virtual teams of regional and local marketers and comms professionals for delivery
• Work with global and cross business unit marketers to leverage assets and align messaging
• Track progress against plan, budget and provide regular reports to key stakeholders
• Manage sector-specific marketing budget

Brand and content creation

• Educate colleagues on the global brand guidelines and processes
• Work with global content team and outsourced partners to ensure our content, assets and messages deliver against individual campaign briefs, as well as support global messaging requirements
• Create and update customer-facing content on our global asset repository
• Work with local and regional subject matter experts for thought leadership content to position DHL in media, industry publications, social and more

Sales partnership

• Promote the use of tools, resources and processes to support growth team efficiency
• Support customer satisfaction, retention and account growth through joint marketing initiatives
• Work with customer's marketing teams on co-branded press releases and marketing efforts

Events and Communications

• Oversee our involvement in industry events and DHL customer events – from assessing suitability of event, target audience, creating thought-leadership content to leads management
• Work with DHL Group corporate communications team to build profiles of key stakeholders in media
• Provide functional teams with guidance on key regional customer communications

Requirements

• 3 to 5 years of experience developing and delivering omni-channel marketing campaigns
• Excellent team player and motivator, prepared to lead from the front and to cheerlead
• Bachelor’s degree in marketing, public relations or related field preferred
• Proven event management experience
• Strong project management, organization and time management skills
• Excellent communication, influencing and negotiation skills
• Experience of working in a global, regional and country environments including virtual, cross-cultural teams will be a plus
• Establish clear, challenging and achievable objectives
• Align resources and the organization within own area of responsibility to achieve objectives
• Regularly review and communicate progress against objectives and adjust as needed
• Champions continuous improvement and innovation
• Adobe Creative Suite knowledge is a plus

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

Twenty Loaf Toasties is a new brand under our Bee Cheng Hiang Group, where we are dedicated to serving customers our exceptionally yummy Toasties. We are looking for a passionate individual to join us on an exciting and rewarding journey in growing our new and expanding business unit.

Job Description:

• Support the overall kiosks daily operations and ensure the highest service and product standards are met to consistently exceed customers' dining experience expectations
• Establish operational strategies to meet quality and customer service standards
• Plan, execute and participate in promotional and marketing campaigns (such as expo/popups events etc)
• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety hygiene practices.
• Provide solutions and alternatives to overcome operational challenges
• Responsible for the business performance, financial and budget planning
• Responsible for the setting up of new kiosk locations
• Oversee all staff-related matters including such as hiring, training, performance management, and disciplinary matters

Job Requirements:

• At least 3 years of managerial experience in F&B operations
• Experience in managing budgets, stocks and cost control
• Able to facilitate and orchestrate resources cross-functionally to support business development activities
• Able to lead and motivate the team to achieve goals with a hands-on approach
• Strong business acumen, critical thinking and analytical skills.
• Possess strong interpersonal skills with a strong customer-centric mindset
• Proficient in MS Office
• Able to work independently and under pressure
• Able to work on weekends/PH when the need arises

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration

Job Description:

Titan Digital Media is looking for a Business Analyst and Sales Manager to join the company’s growing commercial division to enhance strategic partnerships and drive growth locally, regionally and globally. This role will be reporting to the Managing director to manage business stakeholders across all industries and work alongside Titan Digital Media’s creative division and exclusive talent profiles to push and amplify commercial efforts across its digital platforms.

The role requires the individual to be resourceful, attain the highest quality, drive consistency and strategic deep dive in all digital data metrics. We are seeking an individual to work towards driving revenue growth across our various channels who will be accountable for securing, building and maintaining relationships with key decision markets and executing sales strategies to meet revenue targets.

Key Responsibilities include:

● Work alongside Managing Director of Titan with project based activities which include Titan's Strategic Partnerships Division covering Brand and Governmental Engagements,

Inbound/Outbounds Brand Partnerships with MNC brands to launch 360 Marketing

Campaigns

● Perform deep dive analysis into specific KPIs (specifically on YouTube, Instagram and TiK Tok) to understand the underlying influences & maintain standardized dashboard and reports for the team

● Analyze Online Qualitative and Quantitative sentiments, behavior, viewership watch retention and utilize strong analytical ability to evaluate end-to-end consumer experience and derive conclusions and points of learning

● Provide Long-Form and Short-Form Video specific performance metrics including, but may not limit to: Audience Retention Rate, Reach (Impressions, CTR, Unique Viewers, Traffic Source) Engagement, Demographics and more

● Market/Competitor Intelligence, keep on top of market developments, competitor profiling, running appropriate benchmarking, making recommendations to Titan’s Divisional teams

● Manage Accounts, Liaising and relationship building with internal and external stakeholders in the commercial field. To create branding decks and business proposals for various pitches to potential clients and collaborative projects

Qualifications:

● Bachelor degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation

● At least 3 years of working Experience in commercial and numbers oriented roles (Sales, Marketing, Analytics) is preferred

● Able to write requirement documents in English and communicate with global stakeholders

● Have a strong learning ability and curiosity;ability to pick up domain knowledge in new areas quickly; Can lead a small project team to support business;

● Have a strong ability to work under pressure, have the courage to overcome difficulties and accept challenges

Areas of Excellence Required

● Creative and Consumes Digital Content

● Accountability and Ownership in Project Management

● Time Management and Effective Delegation of Roles and Responsibilities

● Challenger - Ability to Disagree and Commit

● Insist on the Highest Standards and Quality in Projects

● Growth and Results Oriented

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

Seeking a quick-learning, initiative-driven, and detail-oriented Manager, Business Operations and Contracts Management to support critical functions related to existing and new Submarine Network Systems.

You will work closely with various stakeholders within Keppel and work closely with joint build partners/landing parties in APAC, North America and Europe.

The ideal candidate is an autonomous self-starter who can navigate ambiguity and drive results.

You are curious, with a growth mindset and would like to make a difference in the digital infrastructure space, specifically the submarine network world.

Job Description

• Build and develop business operations processes to support existing Submarine build and support new Submarine Network Systems
• Contract governance: Ensure that all areas of contracts are enforced and carried out (e.g., purchases of relevant insurance, relevant services etc. across main submarine agreements, supply contracts, landing service contracts etc.)
• Contract execution: Manage onboarding of new vendors, invoices, payments etc. by partnering with both internal finance and external stakeholders for Submarine Network System projects
• Drive all yearly renewals related to the submarine network project, from approval, budgeting to execution
• Support O&M team to track all annual renewals that need to be processed
• Support Leadership team in monthly key updates, quarterly board meetings etc. and drive the team/internal stakeholders in collation of data, information distribution etc.
• Drive contracts housekeeping and organization internally to optimize efficiency

Job Requirements

• Bachelor of Science degree in Business, Finance, Accounting, or related disciplines
• 8 to 10 years of experience in digital or communications infrastructure sectors preferred: e.g., subsea cable systems, terrestrial networks, cable landing stations, colocations etc
• Strong experience in contract management, including understanding how complex agreements are structured, flow through and executed
• Experienced in managing budget, cashflow for operations for large complex global project
• Experience in business operations, setting up new processes or customer success role
• Effective written and communication skills, required

Job Description & Requirements

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.

2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.

3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.

4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.

5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards

6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.

2. Strong leadership and communication skills.

3. Ability to multitask and manage multiple priorities effectively.

4. Commitment to promoting social impact and inclusion

Job brief

We are looking for a skilled Asisstant Executive/Executive (AP) to be responsible to lead a team for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient, and timely manner.

• Manage pool of staffs in assigning daily responsibilities, ensuring assigned work completed within stipulated timeline
• Process outgoing payments in compliance with financial policies and procedures
• Take responsibility for the day-to-day processing of all purchase invoices for a portfolio of companies ensuring that invoices are checked and prices are correct and that any discrepancies are investigated and dealt with appropriately
• Ensure that invoices are authorised for payment by relevant department or project managers and matched to purchase orders where applicable
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
• Ensure that invoices are recorded and entered into the ACCPACC system using the appropriate account codes and that payments are posted on the system appropriately
• Follow authorisation of invoices organise payment runs, scanning invoices and preparing cheques for mailing
• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate reports detailing accounts payables status
• Understands compliance issues around accounts payable processes (GST, etc.)

Requirements and skills

• Ability to lead a team in performing daily tasks
• Ability to articulate issues identified to the respective PIC
• Good understanding of basic bookkeeping and accounting payable principles
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with a knack for numbers
• Positive and flexible approach to work
• Hands-on experience with spreadsheets and proprietary software
• Proficiency in English and in MS Office
• High degree of accuracy and attention to detail
• Relevant qualification in Finance or Accounting
• Past experience in construction industry would be an advantage

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Overview

Our healthcare client is looking for a Digital Marketing Manager to create and execute their marketing strategy. He/She will lead the marketing campaigns, evaluate their marketing performance metrics, and collaborate with internal teams to play a huge role in growing the brand.

Job Responsibilites:

• Conduct in-depth market research to understand segment size, customer segments, regulations, competition landscape, and offerings, identifying product gaps and growth potential.
• Develop compelling product positioning and messaging that differentiates the product from competitors and resonates with target customers.
• Create, implement, and manage product engagement activities, ensuring effective use of selling tools, pricing strategies, training programs, and promotions.
• Collaborate closely with Marcom (Marketing Communications) & Sales Ops (Sales Operations) teams to develop impactful Go-To-Market strategies for our brand products.
• Continuously update competition product benchmarking for each product segment, leveraging insights to enhance selling pitch for our brands.
• Analyze the business pipeline by customer and product segments, integrating product benchmarking data to identify product gaps and develop business cases for new products.
• Execute any other duties assigned within the group to support overall business objectives.

Requirements:

• Degree in healthcare/dental field with email and digital experience, particularly in patient engagement.
• Strong drive for customer-focused strategies and profitable growth.
• Analytical skills to derive strategies for market improvement.
• Effective communicator across teams, customers, and stakeholders.
• Results-driven with a bias for action, breaking down barriers for growth.

Interested applicants, please send in your detailed resume in MS Word format.

We regret only short-listed candidate will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Responsibilities

• Channel Establish and maintain professional relationship with key personnel in assigned partner accounts;
• Responsible for meeting assigned revenue and GP target in assigned partner accounts;
• Proactively plan joint event with assigned partner accounts to develop new sales and/or new logos;
• Manage opportunities and forecast;
• Manages potential channel conflict; and
• Drives adoption of company programs

Requirements

• Diploma/Degree in Information Technology or equivalent
• Min 3 years channel sales experience in related area.
• Possesses good communication skill and experience in selling with partners and enterprise customers.
• Experience in managing sales pipelines.
• Passionate, proactive, versatile, and self-motivated individual.
• Ability to work as a team.

Key Responsibilities:

• ⁠In charge of FAD management
• Assist in budget preparation and financial forecasting
• Support business unit/divisions in monthly expenses, actual against AOP
• Prepare financial statements, balance sheets, income statements, and cash flow statements.
• ⁠Collaborate with internal teams to provide financial analysis to support decision-making.
• ⁠Ensure compliance with accounting policies, procedures, and relevant regulations.
• ⁠Assist in tax preparation and compliance with tax regulations.

Requirements:

• Bachelor's degree in Accounting or Finance or its equivalent
• Strong knowledge of accounting principles and regulations.
• Proficient in accounting software and Microsoft Office (Excel).
• Strong analytical skill and innovative in resolving problems
• ⁠Strong communication skills
• Able to work independently and also collaboratively in a team

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.

2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.

3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.

4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.

5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards

6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

7.To give training for new candidates in cleaning field.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.

2. Strong leadership and communication skills.

3. Ability to multitask and manage multiple priorities effectively.

4. Commitment to promoting social impact and inclusion

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.
• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer care, general operations.
• Ensure effective operations in the centre.
• Manage staff enquiries, feedbacks and escalations.
• Train and manage new staff in both customer support and general operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct events to promotes leads and meet sale targets.
• Track and manage budgets fore both customer care and general operations.
• Plan, manage and coordinate various projects related to customer care support, general operations and inter-department collaboration.
• Develop a strong understanding of the organisation’s internal processes, academic programmes and services.
• Act as a key consultant for parents of existing and prospective students who are considering taking up new subjects; offering recommendations of our suitable academic programme to boost lead creation.
• Provide customer support and timely responses to customers inquiries, issues and concerns, ensuring a positive experience at all touch points.
• Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to build a better customer intimacy and brand loyalty.
• Collaborate with different teams to ensure the successful execution of client engagement
• Improve processes to promote customer satisfaction and better efficiency in the organisation.
• Develop new contacts and sales leads to reach sale targets.
• Understand the competition and trends in the education industry to implement new sales strategies and initiative to boost leads and sales.

Details

• Onsite role based in Singapore
• 4 weekdays & 1 Weekend OR 2 weekday & 2 Weekend
• Weekday: 12-9pm
• Weekend: 9-6pm
• Remuneration: $2500 - $3200

Key areas of responsibilities

To increase total revenue opportunities for the serviced residences under all segments such as transient, leisure, medical, relocation, corporate and etc.

1. Manage and increase traffic conversion on the serviced residences website.

2. Manage and actively coordinate all online marketing activities.

3. Take an active role of updating in terms of website content of all third-party websites.

4. GDS - Drive the revenue of GDS channels / review GDS advertising pricing with vendors / max. revenue from the respective GDS.

5. OTA and others - Ensure rate parity across all channels / manage promotion.

Primary Responsibilities

• To manage room inventory and rate categories with the objective of yield maximization for the serviced residences.
• To develop and implement policies and procedures pertaining to the revenue management functions as well as maintain and optimising proprietary and online channels.
• To be responsible for the overall management of the Reservations and Revenue Management activities to achieve budgeted goals for all segments.
• To track and establish pickup trends, occupancy history and market segment development in order to facilitate forecasting process and to enable proper sales tactical action plan based on real trends analysis and information.
• To provide lead indicators of the market for executive decisions at the management level.
• To work on room revenue management, towards to goal of meeting budgeted revenue targets for the serviced residences.
• Directly responsible for managing distribution channels and all dynamic rates and achieving budgeted targets.

Job Function

• To compile and complete rate analysis through the various distribution channels, analyse mix of business through daily trends, segmentation reporting, historical data, yield management and competitive analysis.
• To read and analyse reports and market intelligence in order to make inventory yield recommendations to gain market share.
• To compile and review 10-day forecast along with weekly forecast projections; develop assumptions to ensure full market penetration and maximization of revenue sources.
• To review and update GDS property information; market data; familiarization and recommend various promotion programmes.
• Maintain rate parity on online channels and promote production on low cost distribution channels such as brand website and direct reservations.
• To assist sales efforts in providing action plans for revenue maximization, forecasting and budgeting.
• To work with Sales and Reservations to achieve optimal distribution channels, synergy and cross-sell purpose. Chair and conduct daily and weekly revenue meeting to outline strategies and hurdles within our systems to ensure the highest mix of room occupancy and RevPar through the various booking sources.
• To train and improve the performance of reservations and all front office personnel responsible for upsell revenue and category management
• To regularly audit distribution channels and all segments for compliance to approve rate grid. To ensure all rate grid and reporting guidelines are followed. To work closely with Sales Department. To communicate strategy to all relevant departments via regular revenue meetings.
• To maintain optimal forecast accuracy and a forecast outlook of 3 months at any point of time.
• To maintain channel availability and visibility with one year availability of best available rate at any point of time.
• Besides selling rooms, the Assistant Revenue Manager will also handle all other promotional events of the serviced residences.
• Any other suitable task or project as and when assigned by the Management.

Skills and experience required

• Diploma or Degree in Hospitality Management or an equivalent/relevant
• Min. 2 years of working experience in the hospitality industry or a similar role
• Strong communication and analytical skills
• Self-motivated, dynamic, result-oriented individual and a team player with strong business acumen
• Knowledge of Property Management systems and Microsoft Office applications

We regret that only shortlisted candidates will be notified.

We wish you all the best in your job search.

Main Duties and Responsibilities:

1. Strategic Purchasing & Inventory Management (60%)

a. Develop robust contingency plans for core SKUs, ensuring uninterrupted supply chains.

b. Drive inventory replenishment strategies for designated categories, optimizing stock levels and minimizing shortages.

c. Maintain monthly inventory in alignment with safety stock requirements, ensuring operational resilience.

d. Ensure purchasing and invoicing processes adhere to compliance standards.

e. Serve as a key liaison in supply chain management, facilitating seamless coordination across sourcing, ordering, and replenishment activities.

f. Act decisively as the primary escalation point for any supply disruptions, ensuring swift resolution.

g. Provide efficient administrative support for all purchasing-related operations.

2. Procurement Excellence & Supplier Relationship Management (20%)

a. Lead local tenders and negotiations, securing favorable terms and conditions.

b. Provide analytical insights for regional and group-level procurement initiatives.

c. Cultivate and nurture strategic partnerships with suppliers, fostering collaborative relationships.

d. Ensure supplier compliance with quality and contractual requirements, driving continuous improvement.

e. Manage sourcing activities and coordinate product trials to enhance product offerings.

3. Leadership & Development (10%)

a. Contribute to annual budget planning and goal setting, ensuring alignment with organizational objectives.

b. Collaborate with management to implement initiatives aimed at enhancing profitability and operational efficiency.

c. Conduct regular analysis of supply chain reports to identify opportunities for optimization and cost savings.

d. Provide guidance and mentorship to junior team members as an Assistant Manager.

4. Other Duties and Responsibilities as Assigned (10%)

Knowledge, Skills, and Requirements:

- Bachelor's degree or equivalent in a relevant field, with a minimum of 3 years of experience in planning and inventory management, preferably in the Food & Beverage industry.

- Exceptional interpersonal and communication skills, with the ability to collaborate effectively across diverse teams.

- Proficient in written and spoken English.

- Demonstrated ability to thrive in dynamic environments, working both independently and collaboratively.

- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

- Familiarity with ERP systems, IMS, and data visualization tools such as Power BI or Tableau.

- Proactive attitude, with a commitment to continuous learning and professional development.

Join our team at the forefront of the Food & Beverage industry, where you'll play a pivotal role in shaping supply chain operations and driving organizational success. Apply now to embark on an exciting career journey with us!

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This role is responsible for planning and implementing fundraising strategies and campaigns; and growing sustainable income generation. This role requires a strong, charismatic personality with natural networking skills and the ability to build successful lasting relationships. Someone who is adaptable to fast paced environment, thinking out of the box and comfortable working under pressure and to deadlines.

Responsibilities:

• To meet Fundraising targets by looking for opportunities to reach and attract potential donors and assist in all marketing and fundraising activities.
• To deliver an effective fundraising pitch to seek out potential new donors, solicit new corporations via networking or cold calling.
• Assist to develop and implement a Major Donor Strategy and Individual Donor Strategy to increase fundraising income year on year including regular and legacy giving.
• Research, cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the association.
• To manage grant application process and ensure that reporting is tracked and meets donors’ expectations.
• Make recommendations regarding new events and campaigns (online or physical) while always monitoring results and viability of existing activities.
• To plan, execute and develop post campaign analysis of all community fundraising events and campaigns.
• To work closely with Corporate Communications Department to ensure all fundraising events receive appropriate publicity and promotion in all media.
• To ensure that there is adherence to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.
• To carry out any ad-hoc duties as and when assigned.

Requirements:

• Min 5 years’ experience in Sales/Marketing/Fundraising role including a strong understanding of financial planning and budgeting.
• Diploma/Degree in Business/Marketing/Social Services.
• Goal-oriented with the ability in achieving and exceeding set targets/goals.
• Experience dealing with a CRM system (direct experience of Salesforce an advantage).
• Strong interpersonal skills in building and managing key relationships and the ability to deal with a diverse range of stakeholders (experience in managing committees and volunteer groups desirable).
• Excellent presentation skills, verbal and written communication skills to write proposal and craft campaign.

Core Duties & Responsibilities

• Oversee project timelines, resource allocation, and budgets to ensure timely product delivery
• Identify appropriate manufacturing partners and source components while negotiating costs
• Collaborate with other teams for product launch and presentation
• Provide supervision and guidance to a team of executives in carrying out their responsibilities and achieving deliverables
• Manage the USM brand, which involves overseeing all USM-related aspects
• Undertake any other ad-hoc duties as assigned and required by the company

Skills, Experience Competencies Required

• Diploma or Degree in 3D Design/Furniture Design/Product Design or any related field
• Possess 5 years of experience in product or interior design related field
• Advanced AutoCAD skills
• Adobe CS skills (Photoshop, Illustrator etc) or knowledge in SketchUp
• Good communication, organizational and interpersonal skills to coordinate with all levels
• Strong analytical problem solving and time management skills
• Able to work in a fast paced environment

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)