General Manager - Operations

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.

In this role, you will make an impact in the following ways:

• Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
• Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
• Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
• Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
• Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
• Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
• Manages compliance with Health, Safety and Environment standards and audits.
• Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
• Develops a deep understanding of all of Cummins’ businesses.

Qualifications - External

To be successful in this role you will need the following:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives results - Consistently achieving results, even under tough circumstances.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.

Preferred Qualifications:

• College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.
• Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.

Compensation and Benefits

• Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Food & Beverage Supervisor to join our Beach Club team!

As the Food & Beverage Supervisor we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet / café
• Maintain Food Hygiene and Safety Standards

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Has strong interpersonal, communication skills
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a Bar environment
• A self-starter and a team player
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

We are seeking a highly organized and detail-oriented Account Assistant to join our growing company. In this role, you will be responsible for providing support to our accounting department by performing various administrative and accounting tasks. You should have a strong understanding of accounting principles, a keen eye for detail, and a commitment to accuracy.

Responsibilities:

• Assist with accounts payable and accounts receivable functions
• Reconcile bank statements and other accounts as needed
• Maintain accurate and up-to-date records of financial transactions
• Assist with the preparation of financial reports
• Respond to customer and vendor inquiries regarding payment status and billing issues
• Assist with month-end close processes
• Perform other duties as assigned

Benefits

• Employee discount.
• Bonus.
• Staff Meal Provided.
• Professional development.
• Medical reimbursement.

If you are looking for an exciting opportunity to grow your career in the accounting field, we encourage you to apply for this Account Assistant position. Our company offers a supportive work environment, competitive compensation and benefits, and opportunities for advancement.

Fresh Graduated and no experience are welcome to apply!

If you are interested in applying, please submit your resume to [email protected]. We look forward to hearing from you!

· Full in charge of Machine assembly

· Handling Electrical panel wiring and machine cable routing

· Perform machine testings

· On-site installation & commissioning

· Machinery maintenance, servicing & troubleshooting

· Updating progress of given tasks to department head

· Ensure given tasks complete within given timeline

· Liaising with suppliers, contractors and customers on site installation job

· Documentations as per ISO and Bizsafe standards

· Maintain workshop cleanliness after daily job

Job Purpose:

Mechanics maintain and repair machines, heavy equipment, cranes, and sub-assemblies in the workshop.

Responsibilities:

· Positive outgoing approach and attitude to all tasks

· Maintenance and servicing experience on heavy crawler/mobile equipment, forklifts, MEWPs. Experience working on mobile cranes such as Linkbelt, Tadano, Kato, Sany, XCMG, Zoomlion (highly desirable, however we will train and upskill the right candidate from all mechanical backgrounds)

· Experience working in planned and reactive maintenance environments.

· Strong diagnostic and fault-finding skills.

· Strong time management skills

· High attention to detail with the ability to complete paperwork and service records accurately.

· The ability to pass a medical pre-employment examination.

· Any other ad-hoc duties as assigned by the Company.

Qualifications:

· Possess either NITEC or Diploma in Mechanical Engineering

Experience:

· Minimum 5 years’ experience

Competency:

· Possess valid SG class 3 driving licence is a must.

· Possess valid Class 4 & 5 driving licence will be an advantage.

Job Descriptions:

• Manage a small team to ensure smooth month end close with timely and accurate submission including areas covering General accounting, Accounts payable, Accounts Receivable, Treasury while partnering with various stakeholders to achieve goals. This includes review of journal entries, schedules and reconciliations, and providing guidance and advice on more complex issues regarding actual results.
• Ensure tax compliance, which includes reviewing of GST, withholding tax and corporate tax. legal results budget and forecasts
• Collaborate with cross functional teams. Recommend and lead projects to execute tactical projects and/or improvement initiatives within scope of project deliverables.
• Ensure internal and statutory compliance (e.g., SOX, internal controls, statutory audit, quarterly reporting such as Controller checklist and 10-K report, and corporate secretarial matters)
• Planning and analysis work, involving analyzing ROI (Return on Investment) of expenditures for major Capital projects as well as reviewing balance sheet and legal tax budget and forecasts.
• Other incidental duties
• Report to the board of Directors of the company
• Supervise and lead the finance team and be in-charge of the financial reports of the Group
• Handle and manage all accounting, financing, credit control, audit, taxation and corporate secretarial matters of the Group, including monitoring the cash flow and analyzing the earnings, expenses, inventories costing and overall financial position of the Group
• Directly assist the management on all strategic and tactical matters relating to budget management, cost-benefit analysis, forecasting needs and securing of new funding
• Act as the spoke person for the organization in relation to matters within your scope of duties, as may be required by the Company
• In addition, you shall be responsible for the performing the duties and discharging the responsibilities as may from time to time be assigned to you by the Company

Job Requirements

• Degree in Finance/Accountancy or equivalent
• Minimum 5 years of finance experience in accounting and financial analysis
• Preferably with 2-3 years of audit experience
• Knowledge of finance, accounting, budgeting and cost control, including Generally Accepted Accounting Principles and Standards
• Driven, analytical, hands-on, detailed oriented and able to operate under pressure
• Systems knowledge of SAP, Odoo and Quickbooks is an advantage
• Strong in Microsoft Excel

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Job Highlights:

• 5.5 days work week, 9am to 6pm (Weekdays) / 9am to 1pm (Weekend)
• Salary: Up to $3000 (commensurate with experience) + transport allowance + AWS + VB
• Location: Jurong Logistics Hub

Job Responsibilities
• Respond promptly to customer inquiries via various channels, including email, chat, and social media.
• Provide accurate and helpful information regarding products, orders, and general inquiries.
• Collaborate with the operations team to track and monitor order statuses and deliveries.
• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Develop a strong understanding of Epitex's product offerings to provide detailed information and product recommendations.

• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience
• Communicate proactively regarding any potential delays or issues with orders.
• Gather and document customer feedback to identify trends and areas for improvement.
• Provide insights to the management team for enhancing the overall customer experience.
• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.
• Collaborate with the operations team to address customer-related challenges and streamline processes.
• Work closely with other departments to ensure a cohesive and customer-centric approach.
  
  Job Requirements
  • Strong interpersonal and communication skills.
  • Customer-focused with a passion for delivering excellent service.
  • Detail-oriented and able to handle multiple tasks simultaneously.
  • Proficient in using customer service software and platforms.
  • Good spoken and written English.
  • Previous customer service experience in the e-commerce is a plus.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for transport co-ordination and safety procedures as well as being careful and meticulous is an important attribute of this position.

The ability to multi-task, communicate and manage drivers is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;

2. Co-ordinate with customers and other stakeholders on their queries in process of onboarding;

3. Ensuring that routes are running effectively and efficiently;

4. Plan, route and co-ordinate with suitable drivers on their routes;

5. Assist in training and ensuring that service quality is upheld;

6. Deal with feedback, queries and complaints positively and effectively;

7. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, is patient and able and comfortable in communicating with people at all levels and from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Enjoys multi-faceted co-ordination and is a strong team player;

4. Able to adopt IT processes, is adept in the use of technology and will train crew and drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work independently as well as in a team and can function competently under pressure;

7. A willing and cheerful learner, worker and leader.

Job Descriptions

• Lead and manage the accounting team in overseeing the finance and accounting functions of various entities
• Prepare month-end financial reports in compliance with corporate requirements
• Prepare monthly entity level management reports prepared by the team to ensure accurate and timely reports
• Prepare Group consolidated financial reports by performing consolidation entries, elimination, and adjustments
• Provide periodical financial reporting packages to management and stakeholders and attends to ad-hoc queries/request
• Assist in the preparation of annual financial statements and liaise with auditors to compete the annual audit
• Administer and manage the budgeting and forecasting process, including working with management to finalise budget planning and performing periodic variance analysis
• Review tax computation and liaise with tax agent to manage the filing process
• Review, implement and improve financial workflow/processes to strengthen internal control and compliance and to enhance operational efficiencies
• Liaise with bankers on treasury matters, analyse cashflows and monitor funding requirements
• Review key reconciliation schedules and ensure variance is within corporate requirement
• Provides in-depth analysis on the financial figures to support business decisions

Job Requirements:

• Degree in Finance/Accountancy or equivalent
• Minimum 5 years of finance experience in accounting and financial analysis
• Preferably with 2-3 years of audit experience
• Knowledge of finance, accounting, budgeting and cost control, including Generally Accepted Accounting Principles and Standards
• Driven, analytical, hands-on, detailed oriented and able to operate under pressure
• Systems knowledge of SAP, Odoo and Quickbook is an advantage
• Strong in Microsoft Excel

Prime mover driver to deliver container unit in and out of Singapore port to customer premises.

Also the role of collecting and returning of container unit from container depot to and from customer premises.

Job Description & Requirement

• Assist in the office and operational administration of the Company
• Maintaining the billings and sub-contractors payment system, vehicle management system
• Computing and verification of expenses, claims, allowances, overtime and other staff payments etc
• Ensuring complete and systematic records are maintained
• General administration duties including documentation, filing, updating database etc
• Other duties as appropriate to ensure the smooth running of the business.
• Proficient in Microsoft Office applications with high degree of accuracy and strong attention to detail is essential
• Must be able to work independently and with minimal supervision, yet capable of completing tasks assigned within the team environment
• Must be able to work within monthly deadlines
• Must be able to work well in a team
• Good interpersonal and teamwork skills, ability to communicate and manage well with all levels of the Company
• Other duties as assigned

Roles and responsibility:

• Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair and any other specialist service on the complete range of client and other manufactures Process and Industrial refrigeration equipment.
• Carry out comprehensive plant inspection for marine and commercial refrigeration systems and write detailed report explaining the plant condition, observations and recommendations
• Carry our service work to the highest possible standard in line with client policy & procedures and industry recognised best practices.
• Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
• Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis
• During your day to day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office
• Supervise subcontractors working on behalf of client
• As Sr. Engineer ensure that experience is passed on to the rest of the FLSP team through mentoring and training.
• Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
• Ensure the highest standard of safety are maintained at any job site at all time including but not limited to client staff.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

Requirements:

• Marine & commercial Refrigeration products and systems knowledge.
• Screw, Centrifugal and reciprocating compressor knowledge.
• PLC and microprocessor controls knowledge.
• Refrigerant
• Health & Safety
• Preferred Educational Level: Diploma / NTC 2/3 in Refrigeration and/or relevant industry experience.
• 5 years and above experience in HVAC industry.
• Experience in servicing air-conditional equipment is preferred.
• Self-motivation in improving the knowledge related to the jobs.
• Able to write technical / service report.
• Willing to work long hours.

1. Installation and Commissioning: Electrical Service Engineers are involved in the installation, testing, and commissioning of electrical systems and equipment on marine vessels. This includes power distribution systems, lighting, navigation systems, communication systems, and other electrical components.

2 Maintenance and Repairs: They are responsible for conducting routine maintenance and troubleshooting electrical issues on board. This may involve diagnosing problems, repairing or replacing faulty components, and ensuring that all electrical systems meet safety and regulatory standards.

3. Inspections and Testing: Conducting regular inspections and testing of electrical equipment to ensure compliance with safety regulations and standards. This includes performing routine checks on generators, switchgear, transformers, and other electrical systems.3.Upgrades and Modifications: Electrical Service Engineers may be involved in upgrading or modifying existing electrical systems to improve efficiency, meet new regulations, or accommodate changes in vessel operations.

4.Documentation: Maintaining accurate records of all electrical work performed, including service reports, inspection logs, and equipment manuals. This documentation is essential for compliance, future reference, and troubleshooting.

5.Training: Providing training to shipboard personnel on the proper use and maintenance of electrical systems. This ensures that the crew is aware of safety procedures and can handle basic electrical issues.

6.Collaboration: Working closely with other engineering disciplines, such as mechanical and electronics engineers, to ensure seamless integration of various systems on board.

7.Regulatory Compliance: Staying updated on maritime regulations and electrical standards to ensure that the vessel's electrical systems meet all legal requirements.

8.Emergency Response: Being prepared to respond to emergency situations involving electrical failures or malfunctions and taking prompt actions.

Job Description & Requirements

• Validation of Business Programs, Orders and Contracts. Request will be via Email.

• Review of agreement & Orders, ensuring all legal requirement are met.

• Ensure regular update to customer’s Queries and solve within stipulated timeline

• Training will be provided

• Following Japan Public Holiday Calendar

Requirements:

• Diploma in any field

• JLPT N3/N2/N1/Japan

• No Experience Required

• OT might be require last week of every month

Work Location: Fraser Tower

Duties and Responsibilities

• To manage price quotation, order fulfillment, backorder/backlog management for SEA countries
• Provide quotation to customer according to agreed price model
• Ensure order fulfillment within required timing, invoice issued timely and manage AR aging
• Manage backorders/order backlog closely by working with part supply planners/logistic team
• Engage with customer in issue/discrepancy escalation and resolution
• Maintain excellent customer relations and upkeep KPI standard
• Conduct internal process audit and ensure compliance
• Other duties as and when assigned

Requirements

• Diploma/Degree holders
• At least 3 years supply order fulfillment experience
• Strong people management and communication skills
• Knowledgeable in computer spare parts supply chain
• Proficient in English
• Able to speak Mandarin in order to communicate with mandarin speaking vendors and customers will be an advantage
• Have initiative and be able to work independently in a fast pace environment
• Preferably with SAP knowledge and proficient in Microsoft Office

Job Description:

As a Rotating Machine Service Engineer, You will be involved in various aspects of maintenance, repair, and overhauling (MRO) of rotating machinery, with a focus on conducting MRO, vibration analysis, coordinating technical solutions, and ensuring the quality of repair work.

Job Scopes:

• Conduct vibration analysis for rotating equipment using Machinery Vibration Analyser.
• Analyse vibration data to identify potential issues and recommend appropriate corrective actions.
• Communicate effectively with superiors, suppliers, and customers regarding technical solutions and the timely execution of service jobs.
• Collaborate with the workshop service teams and customers as a team player in matters related to repair and overhauling.
• Supervise the repair and overhauling (MRO) of rotating equipment, including pumps, air compressors, gearboxes, etc.
• Perform balancing, alignment, and required test runs to ensure optimal performance.
• Ensure repair quality for rotating equipment, both at the workshop and on-site.
• Develop repair procedures and checklists to standardize the MRO process.
• Prepare comprehensive final service reports detailing the work performed and outcomes.
• Conduct component failure analysis for rotating equipment to determine root causes.

Requirements:

• Possess a minimum of 3-5 years of hands-on experience in the maintenance, repair, and overhauling of rotating equipment, including pumps, air compressors, and gearboxes in oil and gas, chemical, and petrochemical industries.
• Hold a Diploma/Degree in Engineering, preferably in the mechanical field.
• Demonstrate a good understanding of rotating machinery principles, vibration analysis techniques, and MRO processes.
• Exhibit effective communication skills and the ability to work collaboratively in a team environment.
• Possess Class 3 Driving License

This role requires a combination of technical expertise, hands-on experience, and effective communication skills to ensure the successful service and maintenance of rotating equipment, contributing to the overall reliability and efficiency of machinery

JOB RESPOSIBILITIES

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor/End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries. And ability to travel to ASEAN countries for visiting Distributors and customers (once per 1-2 months)
• Furnish service report and recommendation of spare parts, assisting Parts Team to locate correct spare parts from parts catalogue.
• Furnish warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated, cooperate and comply.
• Submitting trip/visit/monthly/other report to management.
• Providing leadership, guidance, and support to marketing, service and spare parts teams.
• Building close working environment with key distributor channel partners and major customers to align our supply, quality and service offering.
• Continously reviewing the operations and sales function to ensure the structure can support our customers and our business ongoing growth.
• Managing the Customer Support and Technical Service functions.
• Managing staff succession planning and continously building internal and external people capability.
• Plan, implement and monitor continuous improvement initiatives.
• Support and driving the Quality Management System and overseeing, directing all health and safety programmes and process.
• By Weekly operational reporting to regional head office
• Coordination with head quater by Japanes language

REQUIREMENT

• Diploma and/or certificate in Engineerint with relevant working experience in construction machinery industry.
• 10 years of relevant experience.
• Japanese language skill
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid class 3 Driving license.

German environmental company hire class 4 driver. to drive and collect waste from different premises. tuas area company ,

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re on the hunt for a highly ambitious Service Technician qualified in General Pest to join our team. As part of your role, you will be responsible for the below duties:

Job Responsibilities:

· To report to clients and conduct pest inspections and services

· Determining the kind of treatment required to eliminate a particular type of pest

· Identify pest infestation & carry out appropriate treatments for complaint area

· Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures

· Prepare daily reports, including records of equipment usage, work schedules and pest control operations performed

· To maintain operation readiness for equipment and inventory

· Supervise workers/ technicians for work schedules and responding to customers requests for various pest control services.

What we’re looking for:

Service Technician

· Experience in pest control industry

· Valid Class 3 License, NEA Full License

· Positive and customer focused attitude

Benefits:

• Basic Salary $3,000 -$4,500 (OTE $39,000 - $54,000 P.A.)

• Company vehicle + phone provided

• Additional incentives

• Commission on upsell opportunities you identify while at client sites

• Opportunity for career progression, training, and development

If you would like to know more, apply today as we’d love to hear from you!

The purpose of this role is to lead the relationship and service delivery for partners and customers, delivering an accurate demand signal and managing the execution of this signal to agreed service metrics from order capture to delivery. The role will also drive the execution of strategy, productivity and other efficiency opportunities for Singapore.

The role initially will focus on the APAC region while also managing a team of Customer Service representatives and 16 markets.

Responsibilities:

1. Provide leadership and drive the establishment of effective Sales and Operational Planning (S&OP) processes with key customers to proactively manage the combined Supply Chain
2. Lead order fulfillment processes including appropriate and effective processes for order capture, order processing (including credit considerations), delivery and shipment execution, complaints management and product life-cycle activities including New Products
3. Collaborate with Supply Chain teams and cross functionally to develop mechanisms that will improve service delivery, efficiency and effectiveness, including but not limited to backordering management process, allocations process and PSD alignment
4. Drive the delivery of a comprehensive suite of KPI’s to monitor performance and ensure targets are achieved
5. Establish and manage customer relationships ensuring appropriate service level agreements aligned with strategy. Plan and develop customer-focused programs ensuring processes are in place for issue resolution
6. Lead the development of effective Demand Management Strategies to optimize PGCS Resource efficiency while ensuring customer demands are met. Focus on service differentiation based on understanding of the customer environment, including customer influences, decision-makers and business challenges
7. Drive productivity in customer management processes by identifying and removing non-added value steps and identifying and implementing service improvement initiatives
8. Develop, lead and motivate the APAC customer teams. Develop strength within the group through coaching and training to ensure strategic and operational targets are met. Input to organization structure evolution to balance business and career development needs for immediate team and department and to drive increasing organizational health
9. Participate in development and implementation of new customer services processes and improvements
10. Adherence to all PepsiCo Health & Safety requirements is a requirement of this role
11. Meet all internal & external compliance responsibilities including Purchasing Policy requirements, GCS, SOX & AIBI
12. Any other ad hoc duties and projects as assigned

Qualifications:

• Bachelor’s Degree in Business, Supply Chain, Finance or equivalent
• Minimum 7 years of experience in a large multi-site complex business demonstrating excellent process leadership, stakeholder engagement, people management and customer relationship skills
• Previous experience in a supervisory capacity
• Strong record of executing major change initiatives and successful project delivery including budget, timeline and stakeholder management
• Strong business acumen with an ability to drive and make good business decisions that are typically complex and broad in nature
• SAP SD module
• Strong Computer literacy, particularly in MS Office
• Excellent communication and interpersonal skills with an ability to manage across a matrix organisation and interact with senior stakeholders
• Strong aptitude and interest in people leadership but also able to influence and align teams in a matrix and virtual environment
• Have analytical skills, complimented by strong and soft relationship management skills

We regret that only shortlisted candidate will be notified.

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

Working Environment: -

- Flexible working hours.

- Free refreshments in the office.

Responsibilities:

- Communicate with customers and overseas offices and keep the customer informed on shipment status

- Prepare quotations and submit to customers

- Understand customer requirements

- Follow standard operating procedures

- Achieve a positive success rate of quotations submitted

- Handle cross trades

- Develop customers / gain new customers

- Calling of customers for customer maintenance and reporting in the CRM system

- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

Requirements:

- Positive attitude and customer service minded

- Minimum 3 years of experience in the freight forwarding industry within customer service areas, preferably with food & beverage exposure

- Good knowledge in Microsoft Office (Word, Excel, PowerPoint) and Windows

- Driven to grow the business for the company

- Good teamwork

- Training will be provided

• Handle and cut raw meat for food preparation
• Weigh and cut all types and sizes of meat for customers accurately according to standards and requirements
• Housekeeping, cleaning of workstation and maintaining personal grooming and hygiene at all times
• Any other adhoc duties as per assigned

You will be expected to work 5.5 days work week and work in a cold temperature environment

• Collate, update, and maintain market and competitors' activities on a monthly basis.
• Interpret market trends and developments.
• Lead and manage the activities of sales and marketing staff.
• Manage budgets to ensure efficient use of resources.
• Plan and organize sales campaigns and promotions.
• Review client feedback to improve client service delivery.