Location: Open to candidate from SG/MY/HK/CH/DUBAI, we have office in different countries.

Job Scope:

• Leadership and Management: Lead, mentor, and develop a high-performing customer service team.
• Customer Service Strategy: Develop and implement strategies aligned with company goals.
• Operational Oversight: Manage day-to-day customer service operations, ensuring efficient handling of inquiries and issues.
• Customer Experience Enhancement: Design initiatives to improve overall customer satisfaction and retention.
• Regulatory Compliance: Ensure compliance with relevant regulations and industry standards.
• Technology and Tools: Implement and manage customer service tools and technologies.
• Cross-Department Collaboration: Work with other departments to ensure a seamless customer experience.
• Performance Reporting: Prepare and present regular reports on customer service performance and insights.
• Data-Driven Improvement: Use analytics to drive continuous improvement initiatives.
• Customer Insights Communication: Share customer feedback and insights with relevant stakeholders.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 7 years of experience in customer service management, preferably within the cryptocurrency/fintech/banking industry
• Proven experience in leading and managing customer service teams.
• Strong understanding of the cryptocurrency industry and its unique customer service challenges.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Ability to develop and implement effective customer service strategies.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP BW Accelerator to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

• Position : Assistant Customer Service/Operation Manager (Sea Operation)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours)
• Salary (commensurate with experience): Up to $7500 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Responsibilities

• Manage and facilitate sea export, sea import, warehousing, trucking activities, and resolve operational issues.
• Lead and supervise the Ocean operation team to ensure high levels of customer satisfaction.
• Implement process improvements to enhance operational efficiency and service quality.
• Develop and maintain relationships with shipping lines, port operators, and other key stakeholders.
• Negotiate pricing, services, and terms with approved vendors and co-loaders to maximize monthly Ocean GP.
• Monitor pre-alert documents from origin offices or sales support (sea import only).
• Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations.
• Track and monitor vessel arrivals/departures and update customers about any deviations.
• Participate in existing and new RFQ or any bidding projects as needed.
• Source rates from service providers as per sales/customer inquiries.
• Coordinate with business partners on sales leads from origin or destination.
• Handle customer inquiries timely and effectively, providing comprehensive solutions for their shipment needs.
• Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
• Support Ocean Business Development and Trade Lane Management.
• Prepare invoices for customers and verify subcontractor invoices.
• Ensure compliance with customer Standard Operating Procedures (SOP).
• Prepare and update SOPs for internal use.
• Prepare reports for customers and analyses on department performance for upper management.
• Execute all other ad-hoc instructions from the Managing Director.

Requirements:

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 8 years experience in sea operations within the freight forwarding industry.
• Strong understanding of sea export, sea import, warehousing, and trucking operations.
• In-depth knowledge of customs requirements, import and export procedures, and international trade regulations.
• Proficiency in tracking and monitoring vessel movements.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 8 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

As Field Service Coordinator, your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction, and promote a positive experience with the ANCS brand.

In this position you will be reporting to the Manager, Customer Delivery Singapore. The location of this position is Pandan Crescent in Singapore.

What will you be doing:
As Field Service Coordinator, your work will focus on these responsibilities:

• Handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat.
• Being a main point of contact for customers seeking assistance.
• Gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams.
• Ensure and execute administrative duties to enable a smooth transition into a service job.

To be successful in this role, we expect you to have:

• High school, diploma or equivalent; bachelor's degree is a plus.
• Previous experience in customer support, call center, or help desk roles is preferred.
• Strong verbal and written communication skills.
• Strong problem-solving skills with a pragmatic approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong teamwork and collaboration skills to work effectively with internal teams.
• Customer service-oriented mindset with a focus on delivering high-quality support.
• Patience and composure in handling challenging customer interactions.
• Proficient in using ticketing systems, CRM software, and other customer support tools.
• Flexibility to work in shifts, including evenings, weekends, and holidays if required is a plus.
• Experiences in SAP is a plus.
• Proficient in MS Office.
• Familiar with the maritime business and regulatory environment is a plus.
• Knowledge of the ANCS product portfolio is a plus.
• Fluent in English, spoken and written

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Responsibilities

* After sales maintenance support

* To carry out troubleshooting, basic repair or rectification and servicing jobs on AV/ IT hardware and software

* Manage preventive / comprehensive maintenance, setup, installation and commissioning of AV Systems & Solutions

* To assist Technical Manager or Superior for all tasks and duties

* To assist in handling projects Engineering & Application Support to Sales Team

* Field support for installation and cabling works on site as necessary

* Responsible for system set-up, Testing & Commissioning

Preparation of Service Reports, SOP & Guides for customer as required including Training to users

*Project Management

* Assist in System Programming

* Proficiency in troubleshooting on Audio-Visual and IT related system deployed

* Any other technical roles & responsibilities as necessary

Requirements
- Min NITEC/Higher NITEC/Diploma in IT/Electrical/Mechatronics/Electronics Engineering

- Hardworking, willing to learn and positive attitude

- Knowledge of AutoCAD will be an added advantage

- Able to work independently

- Preferably at least 1-year relevant working experience

- Able to communicate in Mandarin with customers and suppliers is preferred

- Monday to Friday 5 days week

- Possess Class 2/3 will be an added advantage

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: "Those whom the world rejects must move you the most."

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

We are seeking dedicated and experienced Physical Security and Access Control personnel to provide support in all aspects of door access, CCTV surveillance, physical access, and inventory management of security devices within our company. The incumbent will ensure the security of our premises, protect assets, and maintain a safe environment for employees and visitors.

Physical Security and Access Control

Door Access and Telephony System

• Provide support in the implementation and management of door access and telephony systems
• Manage access credentials and control, including issuing and revoking access and maintaining access logs
• Conduct regular checks of access permissions

CCTV and Security System

• Monitor CCTV systems to ensure continuous surveillance and recording
• Maintain and troubleshoot CCTV equipment to ensure optimal functionality
• Provide support in the response to security breaches and emergencies, providing immediate and appropriate action where necessary
• Coordinate with external vendors and contractors for the installation, maintenance, and monitoring of panic alarm systems and security systems to ensure all security systems are tested regularly and are fully operational
• Assist in training staff on the proper use of panic alarms, security protocols and emergency response procedures
• Provide support to ensure compliance with relevant security regulations and standards

Security Equipment and Devices

• Maintain an accurate inventory of all physical security devices, including access control systems, CCTV cameras, panic alarms, and related equipment
• Track the deployment, usage, and maintenance schedules of all security devices
• Coordinate the procurement, storage, and disposal of security equipment
• Conduct regular inventory checks to ensure all devices are accounted for and in working order

Security Incident Management

• Assist in the investigation, preparing and maintaining documentation for all physical security-related activities and incidents
• Implement corrective actions and preventive measures to avoid future incidents

• Diploma in IT or related fields
• Relevant certifications in security management or related fields are a plus

Relevant Experience

• Preferably 2 years of relevant experience
• Fresh graduates are welcome to apply
• Proven experience in physical security, access control, CCTV management, panic alarm systems, and inventory management

Competencies

• Strong understanding of security systems, including door access controls and surveillance technology
• Ability to multi-task and work in a fast-paced and dynamic environment
• Ability to handle sensitive information with discretion
• Committed and can-do attitude
• A team player and able to work independently under minimum supervision
• Good communication and interpersonal skills
• Attention to detail

*Only shortlisted candidates will be notified

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Jobscope:

1. Ensure timely and safe production of cooked foods, adhering to regulatory requirements (FSA, WSHA, etc).

2. Able to knead Prata, Naan and Chappathi dough, mix Thosai, Idly and Vadai Batter.

3. Able to prepare and cook South Indian dishes, North Indian dishes and Mamak Marination, such as Chicken/Fish/Mutton Curry, Kerala Fish Curry, Dhalcha, Briyani, Fish/Beef/Mutton/Chicken Masala, Raitha, Prata, Kotthu Prata, Murtabak, Roti John, Thosai, Kurma Masala, Mutton Soup Pastes/Essence, Tulang Merah Paste, Bubur mix, Samosa Batter, Vadai Batter, Bhajji Batter, Rojak Batter, Pongal, Thalapakattu/ Dum/ Keema/ Kozhikode Briyani.

4. Able to prepare North Indian Foods such as Tandoori Chicken, Tikka Masala, Rogan Josh, Channa/ Panneer/ Butter Chicken Masala, Palak Panneer, Vegetable/Mutton/Chicken i & etc.

5. Able to prepare Indian Sweets such as Kesary, Halwa, Rasagulla, Gulab Jamun, Vatlapam, Badam Milk, Kunafe, Baklava, Palkova, Badam Gheer, Rasmalai, Murukku, and other items for festive snack series.

6. Able to prepare meats, cutting, slicing and de-veining meats.

7. Able to cook in small and large quantities without compromising on taste and quality. Work with large kitchen equipment and mixers.

8. Demonstrate safe handling of foods adhering to regulatory requirements including, preparation, marination, packing and sealing, freezing techniques.

9. Physically fit to carry heavy loading up to 40kg.

10. Able to meet production requirements and make ingredients requests based on production output.

11. Manage cooks in kitchen, assign kitchen helpers with dishing out and cleaning crew with dishwashing duties. Actively participate in duties when staff on leave as all-rounder.

12. Ensure cleanliness of cooking area, processing area, finished goods area abiding by regulatory requirements.

13. Conduct day closing and opening, washing of cooking utensils, equipment, cleaning and sanitization of premises.

14. Record temperature gauge for chillers and freezers daily.

15. Maintain recipe standards and timely dishing out of menu items in a fast-paced environment and able to cover stations from other cooks/preparers in their absence.

16. Able to read and dish out foods based on platform orders, bulk and regular orders.

17. Always ensure use of Personal Protective Equipment.

18. Ensure kitchen KPIs are met.

19. Reports to Director.

Skills Required:

1. Possess strong culinary skills in dishing out Indian food products in large quantities (100-500kg).

2. Able to operate large capacity cooking equipment, woks and stove.

3. Able to work long hours as operations commence from 4am to 4pm and different shifts.

4. Multiskilled to handle multiple products at one time and handle staff movements and stations.

5. Able to lift heavy bags (up to 40kg)

Education Qualification / Experience:

No education required, preferably experienced in culinary arts for at least 10 years’ experience.

Key Selection Criteria:

1. Strong Culinary Skills in preparing Indian Mamak Foods (South/North Indian Foods)

2. Ability to work on different shifts and manage staff

3. Able to work long hours and lift heavy stuff (up to 40kg)

Working Condition:

1. Manufacturing Kitchen / Mamak Stall some times to assess use of products

2. Long hours due to long operational hours

3. Physically able to stand long hours

4. Hot Kitchen environment

Specific Training Requirements:

Basic Hygiene Cert is a must, if not we will send for training

Salary Range:

$3,500 - $5,500

Remunerations:

Annual: 7 Days Annual Leave (for first year), 14 days Medical Leave, 60 Days Hospitalisation Leave

Recruitment Contact:

Pls send resume to HR Lead at 9859-4009 (WhatsApp only) or email [email protected].

Jobscope:

1. Ensure timely and safe production of cooked foods, adhering to regulatory requirements (FSA, WSHA, etc).

2. Able to knead Prata, Naan and Chappathi dough, mix Thosai, Idly and Vadai Batter.

3. Able to prepare and cook South Indian dishes, North Indian dishes and Mamak Marination, such as Chicken/Fish/Mutton Curry, Kerala Fish Curry, Dhalcha, Briyani, Fish/Beef/Mutton/Chicken Masala, Raitha, Prata, Kotthu Prata, Murtabak, Roti John, Thosai, Kurma Masala, Mutton Soup Pastes/Essence, Tulang Merah Paste, Bubur mix, Samosa Batter, Vadai Batter, Bhajji Batter, Rojak Batter, Pongal, Thalapakattu/ Dum/ Keema/ Kozhikode Briyani.

4. Able to prepare North Indian Foods such as Tandoori Chicken, Tikka Masala, Rogan Josh, Channa/ Panneer/ Butter Chicken Masala, Palak Panneer, Vegetable/Mutton/Chicken i & etc.

5. Able to prepare Indian Sweets such as Kesary, Halwa, Rasagulla, Gulab Jamun, Vatlapam, Badam Milk, Kunafe, Baklava, Palkova, Badam Gheer, Rasmalai, Murukku, and other items for festive snack series.

6. Able to prepare meats, cutting, slicing and de-veining meats.

7. Able to cook in small and large quantities without compromising on taste and quality. Work with large kitchen equipment and mixers.

8. Demonstrate safe handling of foods adhering to regulatory requirements including, preparation, marination, packing and sealing, freezing techniques.

9. Physically fit to carry heavy loading up to 40kg.

10. Able to meet production requirements and make ingredients requests based on production output.

11. Manage cooks in kitchen, assign kitchen helpers with dishing out and cleaning crew with dishwashing duties. Actively participate in duties when staff on leave as all-rounder.

12. Ensure cleanliness of cooking area, processing area, finished goods area abiding by regulatory requirements.

13. Conduct day closing and opening, washing of cooking utensils, equipment, cleaning and sanitization of premises.

14. Record temperature gauge for chillers and freezers daily.

15. Maintain recipe standards and timely dishing out of menu items in a fast-paced environment and able to cover stations from other cooks/preparers in their absence.

16. Able to read and dish out foods based on platform orders, bulk and regular orders.

17. Always ensure use of Personal Protective Equipment.

18. Ensure kitchen KPIs are met.

19. Reports to Director.

Skills Required:

1. Possess strong culinary skills in dishing out Indian food products in large quantities (100-500kg).

2. Able to operate large capacity cooking equipment, woks and stove.

3. Able to work long hours as operations commence from 4am to 4pm and different shifts.

4. Multiskilled to handle multiple products at one time and handle staff movements and stations.

5. Able to lift heavy bags (up to 40kg)

Education Qualification / Experience:

No education required, preferably experienced in culinary arts for at least 10 years’ experience.

Key Selection Criteria:

1. Strong Culinary Skills in preparing Indian Mamak Foods (South/North Indian Foods)

2. Ability to work on different shifts and manage staff

3. Able to work long hours and lift heavy stuff (up to 40kg)

Working Condition:

1. Manufacturing Kitchen / Mamak Stall some times to assess use of products

2. Long hours due to long operational hours

3. Physically able to stand long hours

4. Hot Kitchen environment

Specific Training Requirements:

Basic Hygiene Cert is a must, if not we will send for training

Salary Range:

$3,800 - $6,000

Remunerations:

Annual: 7 Days Annual Leave (for first year), 14 days Medical Leave, 60 Days Hospitalisation Leave

Recruitment Contact:

Pls send resume to HR Lead at 9859-4009 (WhatsApp only) or email [email protected].

Job Description:

• Handle full set of account
• Assist in day-to-day accounting functions
• Key in supplier invoices and reconciliation of vendor SOA and clarify discrepancies with suppliers
• Handle staff claims and intercompany transactions
• Bank reconciliations
• Update month end inventory and reconcile inventory movement report
• Reconcile and maintain balance sheet account
• Preparation of month end closing and journal entries
• Preparation of management reports
• Organizes and maintains files and records, scanning supporting documents
• Assist with specific administrative responsibilities Including but not limited to depositing checks, Courier and mailing arrangement .etc.
• Any ad hoc duties as assigned

Requirements:

• Work in Singapore
• Bachelor's Degree in accounting or related field
• Minimum of 2 years accounting experience

Jobscope:

1. Ensure timely and safe production of cooked foods, adhering to regulatory requirements (FSA, WSHA, etc).

2. Able to knead Prata, Naan and Chappathi dough, mix Thosai, Idly and Vadai Batter.

3. Able to prepare and cook South Indian dishes, North Indian dishes and Mamak Marination, such as Chicken/Fish/Mutton Curry, Kerala Fish Curry, Dhalcha, Briyani, Fish/Beef/Mutton/Chicken Masala, Raitha, Prata, Kotthu Prata, Murtabak, Roti John, Thosai, Kurma Masala, Mutton Soup Pastes/Essence, Tulang Merah Paste, Bubur mix, Samosa Batter, Vadai Batter, Bhajji Batter, Rojak Batter, Pongal, Thalapakattu/ Dum/ Keema/ Kozhikode Briyani.

4. Able to prepare North Indian Foods such as Tandoori Chicken, Tikka Masala, Rogan Josh, Channa/ Panneer/ Butter Chicken Masala, Palak Panneer, Vegetable/Mutton/Chicken i & etc.

5. Able to prepare Indian Sweets such as Kesary, Halwa, Rasagulla, Gulab Jamun, Vatlapam, Badam Milk, Kunafe, Baklava, Palkova, Badam Gheer, Rasmalai, Murukku, and other items for festive snack series.

6. Able to prepare meats, cutting, slicing and de-veining meats.

7. Able to cook in small and large quantities without compromising on taste and quality. Work with large kitchen equipment and mixers.

8. Demonstrate safe handling of foods adhering to regulatory requirements including, preparation, marination, packing and sealing, freezing techniques.

9. Physically fit to carry heavy loading up to 40kg.

10. Able to meet production requirements and make ingredients requests based on production output.

11. Actively participate in duties when staff on leave as all-rounder.

12. Ensure cleanliness of cooking area, processing area, finished goods area abiding by regulatory requirements.

13. Conduct day closing and opening, washing of cooking utensils, equipment, cleaning and sanitization of premises.

14. Record temperature gauge for chillers and freezers daily.

15. Maintain recipe standards and timely dishing out of menu items in a fast-paced environment and able to cover stations from other cooks/preparers in their absence.

16. Able to read and dish out foods based on platform orders, bulk and regular orders.

17. Always ensure use of Personal Protective Equipment.

18. Ensure kitchen KPIs are met.

19. Reports to Senior Cook.

Skills Required:

1. Possess strong culinary skills in dishing out Indian food products in large quantities (100-500kg).

2. Able to operate large capacity cooking equipment, woks and stove.

3. Able to work long hours as operations commence from 4am to 4pm and different shifts.

4. Multiskilled to handle multiple products at one time and handle staff movements and stations.

5. Able to lift heavy bags (up to 40kg)

Education Qualification / Experience:

No education required, preferably experienced in culinary arts for at least 8 years’ experience.

Key Selection Criteria:

1. Strong Culinary Skills in preparing Indian Mamak Foods (South/North Indian Foods)

2. Ability to work on different shifts and manage staff

3. Able to work long hours and lift heavy stuff (up to 40kg)

Working Condition:

1. Manufacturing Kitchen / Mamak Stall some times to assess use of products

2. Long hours due to long operational hours

3. Physically able to stand long hours

4. Hot Kitchen environment

Specific Training Requirements:

Basic Hygiene Cert is a must, if not we will send for training

Salary Range:

$3,200 - $4,800

Remunerations:

Annual: 7 Days Annual Leave (for first year), 14 days Medical Leave, 60 Days Hospitalisation Leave

Recruitment Contact:

Pls send resume to HR Lead at 9859-4009 (WhatsApp only) or email [email protected].

job description

handle daily operations, opening and closing of the restaurant

- customer interaction

- order taking, upselling and recommendations

- inventory and stock take

- ensure restaurant is constantly kept hygienic and safe

- cashiering

- handling casual labour and other team members

requirements

must have above all a sincere heart to do service

- open communication and mutual respect at work at all times,

- minimum 5 years working experience with relevant educational background

- attitude, punctuality, professionalism, initiative and mannerisms is an absolute must

Looking for a suitable candidate to fill the following position:-

Food / Drinks Stall Assistant

Job Description:
· Ability to manage entire station independently – counter serving & cashiering

· Support kitchen work – washing, general cleaning & shelfing of dry goods/ snacks/ can & bottled drinks

· Make coffee / tea (by Cambro Container)

· Ensure first in first out (FIFO) practices are used in the restaurant

· Assist kitchen staffs with maintaining of equipment and kitchen facilities & cleanliness

· To be responsible for personal hygiene and grooming

· Clearing & cleaning of soiled dished, utensils & kitchen crockeries.

Requirements :

· min. 1 year of experience on the above relevant duties

· Positive attitude and willingness to learn

· Posses valid Singapore Food Hygiene Certificate (if any)

· Able to work in fast-paced F&B environment

· Able to commit weekends and public holidays (if any)

· Good team player and outgoing

· Able to be versatile and multitasking

· Able to handle heavy stuffs

· Tech savvy person, able to accept all implementation to improve workflow

Shifts and Compensation:

✨ Full Time Salary : $2200 per month (According to Experience)
✨ Fixed Shift 0730-1630 or 1100-2000hrs (Working hrs includes breaktime, timing subject to changes)

** Night Shift 2300-0800hrs

✨ Part Time: $15/hr (working hrs are subject to prior agreement between employer & employee)

✨ Option for 4 or 5 days week; discuss during the interview.

Remuneration: $2,200/mth + (Midnight shift allowance $600/mth)

Basic - $1,270 (OT $9.99/hr) Transport - $300 Others Allowance - $600 Data - $30

Benefits:

• Employee discount under all company’s F&B outlets
• Professional development / Career Progression
• Working meals provided, Transport & Data Allowances
• Performance Bonus and Performance Incentives
• Medical claims capped @ $150/annum.

Application Instructions:

Please include your expected salary and last job relevant experience in your resume.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• Managing bookings, registrations, waitlists, and inquiries for transit tours.
• Maintaining customer service booths at transit terminals, ensuring cleanliness and functionality.
• Ensuring the security and proper maintenance of booth equipment.
• Escorting passengers to meeting points and coordinating with tour guides.
• Handling customer feedback and complaints professionally.
• Compiling daily reports for project managers and supervisors.
• Attending required training sessions and keeping up to date with new information.
• Performing other ad-hoc duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.

Office located at Kovan

Job Description and Responsibilities:

Admin:

• Attend to customers’ enquiries on our services and requirements through various channels such as phone calls, emails and text messages
• Address any complaints or issues faced by customers and resolve them in an effective and timely manner
• Establish good rapport and support to customers
• Work closely with the Operations Team
• Data Entries
• Support daily admin and operations
• Ad hoc administrative duties assigned

Requirements

Able to start work immediately

Positive working attitude

Able to work independently and take up new challenges

Proficient in English and Mandarin or other dialects

Working hours: 0900 - 1800 (Mondays-Fridays)

Job Description:

• Develop machine learning models utilizing the latest NLP technologies to address various complex challenges Buyer/Shop/Seller/ Agent-side chat systems and reduce operational costs.
• Research and develop semantic search and recommendation, user intention recognition, multimodal understanding, intelligent document QA, etc.
• Collaborate with other technical teams to support the development, evaluation, and improvement of pretrained dialogue models based on Large Language Models (LLM), optimize the reliability of generated dialogue results, and improve online inference efficiency.
• Collaborate with other technical, product, and business teams to integrate algorithmic solutions and enhance the service quality of Shopee customer service.

Requirements:

• Master's degree or above in Computer Science, Electronic Information Engineering, Mathematics, Statistics, or related fields.
• Experience in common machine learning algorithm frameworks and libraries such as TensorFlow, PyTorch, etc.
• At least 1 year of experience in NLP, Chatbot, recommendation & search, or other related algorithms.
• At least 1 year of experience in LLM technologies, including Prompt Engineering, Parameter Efficient FT, LLM Alignment, RAG, etc.
• Previous experience in developing and implementing LLM projects is preferred.

• Position : Admin Assistant
• Location : Tuas - daily company transport to/from Boon Lay and Jurong East MRT
• Working hours : Monday - Friday 9.00am to 6:00pm
• Salary (commensurate with experience) : Up to $3200 + AWS + 14 Days Annual Leave + Variable Bonus + Mobile allowance
• Duration : Permanent
• Industry :Concrete Precast

Main Responsibilities:

• Work as part of admin team to ensure customers the best possible experience on all fronts of the company.
• Check all POs and DOs from internal and external parties to ensure items, quantity, and amount are correct.
• Data entry of information
• Filing, checking and verify documents.
• Office admin including handling phone calls.
• Additional administrative duties when assigned.

Requirements:

• Proficient in software applications, particularly Microsoft Office
• Good communication skills.
• 1-2 years relevant experience preferred.
• well-organized, meticulous and able to work in a fast-paced environment
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

• 6-hours AM & PM shifts (7am to 1pm, 1pm to 7pm).
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport.
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers.
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness.
• Maintain all equipment and logistics at the booths and ensure security of items.
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours.
• Attend all required trainings and updates.
• Uphold a high level of customer service standard.
• Manage feedback and complaints in a prompt and professional manner.
• Compile daily reports to project manager and supervisor.
• Perform other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus

• Team player and able to work under minimal supervision

• Excellent verbal and interpersonal skills

• Excellent group management and time management skills

• Competent computer literacy and working with basic software (e.g. Microsoft)

• Detailed oriented

• Willingness to work and continuously learn in a fast-paced environment

• Must be able to work at least 4 shifts a week as well as PH & Weekends

• Perform sales logistic operation duties including sales/purchase order process, delivery and invoicing arrangement in the most timely and efficient manner according to documented process.
• Monitor / prepare inventory status report.
• Attend to sales enquiry.
• Demonstrate good communication with vendors/ customers / all related parties.
• Monitoring and following up stocks at customer warehouse (VMI).
• Ensure compliance with Legal & Other requirements.
• Coaching & supporting of subordinate.
• Ensure continual improvement in related field.

Requirements

• Min ‘A’ level and above
• Computer literate and SAP knowledge
• Process import & Export knowledge
• Relating work experience required
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Demonstrate ability to handle work professionally, maturely, independently and efficiently with strong customer service mindset
• Singaporean / Singapore PR only