Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Position : Customer Service Coordinator (Electrical/Electronics) - Up to $3,500 + AWS
• Location : West - Pioneer
• Working hours : Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience) : Up to $3,500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Engineering/Lift Specialist

Main Responsibilities:

• Support daily operations activities in customers servicing
• Receive service request calls from lift companies
• Scheduling of daily service jobs for technician
• Doing quotations and preparing invoices to customers
• Other Ad-hoc tasks assigned by Supervisor

Requirements:

• Minimum of or O’ Level with at least one year of working experience.
• Proficiency in Microsoft Words & Excel.
• Bilingual in English and Mandarin to liaise with clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Salary -

CNC Experience - ($4,000 - $4,500) + transport allowance

No Experience - ($3,800 - $4,000) + transport allowance

Mon - Fri, 8am - 5:15pm

Job Description:

● To repair & service CNC machines in the region

● To implement service programmes for customer service

● Machine Installation

● Documentation (Service report, Machine registration, filing and record)

Job Requirements:

● Minimum Diploma in Electrical / Mechanical / Mechatronics Engineering

● Possess valid Class 3 driving license

● Minimum 2 years experience in servicing CNC Turning or/and Milling Machines

● Singaporeans only

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

Responsibilities:

· Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties

· Meet quality standards and achieve department KPIs on a monthly basis

· Provide excellent customer service and meticulous administrative support

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

· Mon – Fri | Office hours (staggered)

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

• Position : Field Service Technician (IC Test Sockets) – Up to $3,200 + Avg 2 mth Bonus
• Location : Lavender (Near MRT)
• Working hours : Monday to Friday | 8am to 5pm
• Salary (commensurate with experience) : Up to $3,200 + Variable Bonus of Average 2-3 Months + Up to 14 days Annual Leaves + Medical Benefits + Mobile Allowance
• Duration : Permanent
• Industry : Electronics Components Manufacturing

Main Responsibilities:

• Perform hands-on troubleshooting of IC interface products while complying with cleanroom standards.
• Provide field support to customers, including assembling sockets onto PCBs and deployment assistance.
• Support the Sales team in preparing proposals and quotations, as well as performing some assembly tasks.
• Collect daily on-site information and compile it into PPT reports.

Requirements:

• Must possess least a ITE or Diploma in Mechanical Engineering or equivalent.
• Familiarity with AutoCAD 2000, R14, and SolidWorks is a plus.
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Apply by Whatsapp +65 85229666

Overview:

The candidate will learn the management of the service and kitchen operations. As a Management Trainee, candidate will specialise in operational activities associated with both services in the Restaurant as well as kitchen duties and basic food preparation.

Reporting Structure:

Department Supervisor

Job Responsibilities:

Service

• Learn and be competent in both service and kitchen staff duties
• Serve the guests efficiently and accurately upon their special requests
• Have a strong sense of cooperation and safety awareness and always multi-task your errands
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Ensure the smooth running of designated section/area.
• Perform any ad-hoc duties as required by the Branch Manager

Kitchen

• Knowledge of preparation of food and inventory levels of the kitchen
• Ensures all operating standards comply with company policies
• Use hygienic practices for food safety
• Participate in safe work practices and food handling practices
• To be familiar with F&B environment and apply to company standards
• Performs other duties as assigned by the superior

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field
• At least 1 Year(s) of working experience in the related field is required for this position
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

Benefits

• Staff Meals Provided
• Uniform & Laundry Provided
• Completion Bonus
• Staff Referral Incentives
• Staff Privileges (Discounts / Birthday Vouchers / Festive Gifts)
• Hospitalization and Surgical Insurance

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need.

How will you make an impact?

The Customer Service Supervisor will have a unique opportunity to lead a world-class customer service team and contribute to the flawless execution of our order-to-cash process. You will work closely with commercial sales leaders and other global and regional functional teams to ensure revenue attainment, optimize order management, and provide exceptional customer service. As the subject expert in Customer Service, you will analyze data and information to recommend the right solutions and make informed decisions.

Responsibilities:

• Strong supply chain knowledge & professional in Customer Service, ability to establish strong partnerships with all individuals involved.
• Responsible for overall process of customer PO booking through shipment execution.
• Handle critical customer complaints and issues, provide resolution in a timely and professional manner.
• Develop and implement customer service procedures, SOP and set up QTC processes following internal guidelines & policies.
• Thorough understanding of the business, support revenue attainment for the assigned division through meticulous backorder management.
• Prepare and present weekly reports, analyze data to identify key issues & make recommendations as needed.
• Serve as the main point of contact for critical cases and ensure it can be resolved promptly. Collaborate with factory, Commercial, Finance team etc to ensure seamless customer service and support.
• Lead and scale a customer service team that consistently achieves outstanding results.
• Foster a culture of excellence, inclusivity, and continuous learning.

Qualifications:

• Bachelor’s Degree in BA/BS or Logistics/Supply Chain or equivalent.
• Proficient in excel, data analytics & presentation.
• High energy and the ability to thrive in a fast-paced environment.
• Accountability, proactive problem-solving, adaptability, understanding of business operations.
• Excellent Communication and analytical Skills.
• Sound knowledge in logistics, solid understanding of Customer Service & Supply Chain management.
• Excellent organization & time management skills.
• Able to make timely informed decisions.

Reporting to the F&B Manager, the Management Trainee will embark on an exciting journey to be part of the F&B team, to be trained to become the future leaders in the F&B industry. The trainee will be joining an entry level position with increasing duties and responsibilities to junior management.

The trainee will be having opportunities to be rotated to every in-house food/drinks brands and job functions within the Company throughout the period of the programme (e.g. 18-24 months). They will work alongside with managers and supervisors within the selected F&B outlets throughout the period of the posting for continued growth and career advancement.

Role & Responsibilities:

• Completing all assigned tasks and assisting with day-to-day operations of food/drinks stalls.
• Assisting the manager to ensure smooth operations and financial aspect of the stall/mini-restaurant.
• Gaining good knowledge of the food/drinks stalls operation by exposure to respective position within the stall.
• Supervising store operations, cash control, and shift management.
• Co-leading the team to create the mini restaurant/stall experience for customers by providing prompt service, quality beverages and products.
• Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.
• Preparing documents and updating records.
• Keeping regular contact with customers to obtain feedback on service, food quality and staff friendliness.
• Communicating daily and act as liaison between operations staff and management.
• Travelling to different outlets and participating in daily operations as required.
• Any other duties as assigned

Requirements:

• Degree Certificate in F&B or any related discipline
• Entry level candidates are welcome to apply
• Proficient in Microsoft Office
• Self-motivated and able to work in a fast-paced environment
• The ability to work under pressure and handle challenging situations
• Good time management skills.
• Willing to travel within Singapore
• Ability to engage in physical activities which requires long hours of standing during the work shift.
• Able to work 6 days shift work on rotating shifts, weekends, and Public Holiday
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates
• Relevant working experiences in an F&B industry is a plus. Applicants without relevant working experience are also welcome to apply as full training will be provided.

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Job Description:

Reporting to the Executive Chef, the Central Kitchen Lead will assist in overseeing the daily operations of the central kitchen, ensuring the efficient production of high-quality food products in compliance with safety, hygiene, and regulatory standards. This role involves managing kitchen staff, maintaining inventory control, ensuring food production meets company quality standards, and optimizing processes to improve efficiency. The Central Kitchen Lead will also play a key role in menu planning, staff training, and ensuring the overall cleanliness and organization of the kitchen.

Key Responsibilities:

• Assist in day-to-day operations of the central kitchen, ensuring smooth workflow and timely food production.
• Supervise and lead a team of kitchen staff, providing guidance, training, and performance feedback.
• Ensure compliance with food safety regulations and hygiene standards, maintaining cleanliness in all kitchen areas.
• Monitor inventory levels and manage food supplies to ensure proper stock rotation and cost control.
• Collaborate with the procurement team to order and maintain necessary ingredients and kitchen equipment.
• Assist in menu planning, recipe development, and portion control to ensure consistency in product quality.
• Perform regular quality control checks on food products to ensure they meet company standards.
• Handle production scheduling, ensuring that all production targets and deadlines are met efficiently.
• Implement continuous improvement processes to optimize kitchen operations, reduce waste, and enhance productivity.
• Maintain strong communication with other departments to ensure timely delivery and smooth coordination of orders.

Qualifications & Skills:

• Proven experience in a central kitchen or large-scale food production environment.
• Strong leadership and team management skills.
• Knowledge of food safety regulations and hygiene practices.
• Excellent organizational and time-management abilities.
• Ability to work under pressure and meet tight deadlines.
• Good problem-solving skills and attention to detail.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Culinary degree or equivalent qualification is preferred.

Working Conditions:

• Full-time, on-site role with a dynamic and fast-paced environment.
• May require working flexible hours, including weekends.
• The environment is Non Halal.

TL Food Industries is an equal opportunity employer and values diversity in its workforce.

Job Description:

Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / retail counter, ensuring a positive experience for all customers. This role involves assisting customers with product inquiries, processing transactions, managing stock, and maintaining a clean and organized retail environment. The Retail Executive will also support promotional activities and ensure that the counter operates smoothly and efficiently.

Key Responsibilities:

• Assist customers with product selections, providing recommendations and answering queries.
• Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
• Handle cash, credit/debit card payments, and issue receipts in accordance with company procedures.
• Maintain the retail counter area by keeping it neat, organized, and fully stocked with products.
• Ensure product displays are attractive and aligned with promotional materials.
• Monitor inventory levels and assist in stock replenishment as needed.
• Report any stock discrepancies, damaged goods, or customer complaints to the supervisor or manager.
• Promote company products, services, and ongoing promotions to customers.
• Assist in managing returns, exchanges, and refunds according to company policies.
• Ensure compliance with health and safety regulations, especially in relation to food handling and display.
• Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate information to customers.
• Assist in training new associates and manpower scheduling.

Qualifications & Skills:

• High school diploma or equivalent; additional education in retail, hospitality, or customer service is a plus.
• Proven experience in retail or customer service, preferably in a food or product-based environment.
• Strong interpersonal and communication skills.
• Ability to handle cash and operate a POS system.
• Excellent customer service skills with a friendly and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work weekends, public holidays, and varying shifts as required.

Working Conditions:

• Full-time (6 Day Week), with flexible working hours.
• Working weekends necessary.
• In-store role, requiring standing for extended periods.

TL Food Industries is an equal opportunity employer and welcomes applicants from diverse backgrounds.

Job Description:

The Central Kitchen Assistant supports the daily operations of the central kitchen by assisting with food preparation, cooking, and maintaining kitchen cleanliness and organization. This role involves helping with the processing of ingredients, assisting chefs in meal production, and ensuring adherence to food safety standards. The Central Kitchen Assistant plays a key role in ensuring the kitchen operates smoothly and efficiently while delivering high-quality food products.

Key Responsibilities:

• Assist in food preparation, including washing, chopping, and measuring ingredients for meal production.
• Help chefs and kitchen staff with cooking tasks, ensuring the timely and efficient production of food.
• Ensure that food items are stored properly and follow stock rotation procedures to minimize waste.
• Maintain cleanliness in the kitchen, including cleaning workstations, equipment, and utensils.
• Follow food safety and hygiene standards, ensuring all food is prepared and stored safely.
• Assist in inventory control by reporting stock levels and ensuring that supplies are adequately replenished.
• Assist with portioning food and packaging for storage or distribution as required.
• Support the central kitchen lead and other kitchen staff in daily operations and special projects.
• Ensure proper handling of kitchen equipment and tools, reporting any faults or malfunctions.
• Adhere to safety standards and procedures to prevent accidents and ensure a safe working environment.

Qualifications & Skills:

• Previous experience in a kitchen or food production environment is preferred but not required.
• Basic knowledge of food safety and hygiene practices.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Good communication skills and the ability to follow instructions.
• Physical stamina and ability to lift and move heavy items as needed.
• Willingness to learn and assist in various kitchen duties.

Working Conditions:

• Full-time or permanent part-time position, with flexible working days/hours including weekends (4/5/6)
• Exposure to heat, noise, and kitchen equipment.
• Age friendly environment

TL Food Industries is an equal opportunity employer and values diversity in its workforce.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

JOB DESCRIPTION

1. Stock picking and packing for the next day delivery.

2. Store housekeeping.

3. Monitor store inventory and prepare stock requisition form for ordering.

4. Stock receiving from suppliers.

REQUIREMENTS

1. Physically fit (require to lift and pick heavy goods)

2. Responsible and hardworking

We are looking for part timers to staff our outlets / booths during this festive period

Responsibilities:

• Food Preparation: Assist with washing, peeling, chopping, and preparing ingredients for cooking.
• Cooking Assistance: Assist chefs during food preparation and cooking processes.
• Order Taking: Taking of customers' orders
• Promoting: Promote products at counters / booths
• Experience: Previous experience in a kitchen or food service setting is a plus but not always required.
• Age friendly environment
• Physically fit and healthy;
• Hourly rated Part-Time / Casual
• Changi (Sat & Sun) - 8am to 3pm
• Clarke Quay (Fridays to Sundays) (5pm to 9pm)

About Us:
Waffle Aunty is a beloved spot for those who crave delicious, freshly-made waffles with a variety of toppings. We pride ourselves on delivering excellent customer service and mouth-watering treats that keep our customers coming back for more.

Job Responsibilities:
As a Full-Time Service Crew member, you will be an essential part of our team, ensuring that every customer enjoys their experience at Waffle Aunty. Your responsibilities will include:

• Taking Orders: Greet customers warmly and accurately take their orders.
• Making Orders: Prepare and bake waffles to perfection, ensuring each order meets our high standards.
• Fulfilling Delivery Platform Orders: Efficiently manage and prepare orders for delivery platforms.
• Cashiering Duties: Handle cash transactions, process payments, and manage the register.
• Basic Housekeeping: Maintain a clean and organized workspace, ensuring that all areas of the establishment are tidy.
• Preparation and Filling of Toppings: Prepare, stock, and refill a variety of delicious toppings to ensure a smooth operation.
• Ad Hoc Duties: Assist with any additional tasks as needed to support the team and ensure smooth operations.

Requirements:

• Food Safety Certification: Must possess a valid Food Safety Hygiene Certification.
• Passion for Baking: A love for baking and a keen interest in creating delightful treats.
• Customer Service Excellence: A friendly and customer-oriented approach with a commitment to providing excellent service.

Why Join Us?

• Be a part of a friendly and dynamic team.
• Opportunity to learn and grow within the food service industry.
• Contribute to a well-loved local business.

How to Apply:
If you’re enthusiastic about baking and providing top-notch customer service, we’d love to hear from you! Please send your resume and a self introduction to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This position is not open to third party recruiting agent.

Join our team as a Delivery Driver! We are dedicated to providing exceptional food delivery services every day. Enjoy provided meals while you work.

Apply today and become part of our dynamic team!

Job Requirements:

• A MUST to possess a valid Singapore Class 3 driving license.
• Previous driving experience of at least 2 years is preferred.
• Uphold rigorous hygiene standards.
• Good communications skills to converse with customers
• Familiarity with Singapore's road network.
• Flexibility to work weekends (either Saturday or Sunday) and on public holidays as required.

Responsibilities:

• Deliver and set-up buffet food and equipment to clients
• Deliver bento sets to clients
• Track inventory of equipment used for events
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Maintain the cleanliness and orderliness of delivery vehicles
• Proficiently handle the transportation of heavy food containers and catering equipment into the van/lorry.

Why Choose Us:

• No prior catering experience required; we welcome candidates from all backgrounds.
• Comprehensive training will be provided to ensure your success in the role.

For further information or to schedule an interview, please get in touch with us at:

Contact Number: 6957 4599

Email: [email protected]

We eagerly anticipate receiving your applications and having you as a valuable addition to our team.

Join us in our commitment to delivering excellence in food service!

Malaysians welcome to apply!

Benefits:

• Competitive compensation package with performance-based bonuses and benefits.
• Central location with convenient access to public transport (reimbursement provided).
• Structured 5.5-day workweek with rotational Saturday or Public Holiday duties.
• Comprehensive medical, dental, and health screening benefits.
• Opportunity to work in a dynamic, fast-paced customer service team with a clear career pathway.

Job Description:

We are looking for a meticulous and proactive Customer Service Assistant to join our Customer Relations Team. You will be responsible for handling a high volume of quotations, sales orders, and customer enquiries across multiple channels. If you thrive in a fast-paced environment and are detail-oriented, we invite you to be a key part of our customer service operations.

Roles & Responsibilities:

• Handle and process a large volume of quotations and sales orders within stipulated target times.
• Respond to customer enquiries via phone, email, and web chat in a professional and timely manner.
• Manage claims related to shipment delays, defective items, or incorrect pricing.
• Collaborate with internal teams and external stakeholders to resolve order-related issues.
• Encourage customers to use our e-commerce platform for a seamless ordering experience.

Requirements:

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing and customer enquiry management.
• Strong customer service mindset, with excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks efficiently under pressure.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
• Ability to adapt quickly to a fast-paced working environment.
• Immediate availability will be an added advantage.

Additional Information:

• Location: Central region.
• Working hours: Monday to Friday, 9:00am to 6:00pm; Saturdays/PH on a rotating roster.
• Team: You will be part of the Customer Relations Team, reporting to the Customer Service and POC Manager.
• KPI-driven role with time-sensitive targets for processing orders and responding to customer enquiries.
• OT may be required during peak periods to clear all orders and enquiries before the daily cut-off.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.

Job Responsibilities

• Manage ticketing, merchandising, tour scheduling, and overall visitor experience at the Chinatown Heritage Centre.
• Provide exceptional customer service for admissions, bookings, registrations, and visitor inquiries.
• Ensure exhibits are well-maintained, clean, and in good working condition.
• Maintain all equipment and logistics, ensuring the security of items.
• Facilitate and liaise with tour guides for the commencement of guided programs.
• Attend all required training sessions and updates.
• Uphold a high standard of customer service.
• Handle feedback and complaints promptly and professionally.
• Compile daily reports for the Centre Director and Manager.
• Perform other ad-hoc duties as assigned.

Skills and Experience

• Excellent verbal and interpersonal skills.
• Strong organisational and multitasking abilities.
• Willingness to work in a fast-paced environment and continuously learn.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English and preferably one other language (e.g. Mandarin / Malay / Tamil), both verbal and written.
• For part-time, availability to work at least six shifts a week, including public holidays and weekends.

Education

• A background in tourism and hospitality is preferred.
• Fresh graduates are welcome to apply.

Salary

• Part-time: S$10 - S$12 per hour

Shift schedule

• Part Time: Morning Shift (930am to 230pm) / Afternoon Shift (230pm to 730pm)