JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'O' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

Highlights:

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Service crew for Chinese/ Taiwanese restaurant.

Training will be provided if interested but no experience.

Communication in Mandarin preferred.

Restaurant in central area.

Local Singaporean/ PR preferred.

Basic salary starting $1,800 & higher depending on experience.

Malaysian work permits holders welcome to apply.

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

• Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week. JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

Roles & Responsibilities:

· Provide quality customer service to customers via telephone, online chats or messaging.

· Attend to inbound calls, as well as email enquiries when necessary

· Respond and follow up promptly to customer enquiries and feedback on our products and services

· Able to manage emotion well and cope with customers's demanding requests.

· Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.

· Filing of customers DO and SO.

· Able to work closely with the team and provide support when necessary.

· Ability to multi task and take on additional tasks/roles.

· Other ad hoc duties as assigned by Supervisors

Requirements

· Minimum Diploma or equivalent qualifications

· Preferably Junior Executive specialized in Customer Service or equivalent.

· At least 1 to 2 years of customer service experience. However, fresh graduates may apply.

· Possess good communication and interpersonal skills

· Pleasant disposition and well-groomed.

· Proficiency in English.

· PC Literate; Proficiency in Microsoft Office.

· A good team player and willing to contribute to team effort to accomplish related results and performance.

· Only Singaporeans & PRs may apply. Shortlisted applicants will be notified.

· Right candidate able to start work immediate.

Job Responsibilities

• Procurement of a portfolio of materials/goods for assigned category.
• Manage and maintain relationships with existing suppliers, monitoring their performance and addressing any issues that may arise.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual agreements.
• Identify and evaluate potential suppliers and negotiate contracts, terms, and pricing agreements to ensure favorable terms and conditions.
• Conduct market research and analysis to identify trends, market conditions, and potential risks and opportunities.
• Collaborate with cross-functional teams to understand their requirements and provide procurement solutions that meet their needs.
• Monitor inventory levels, track deliveries, and ensure on-time delivery of goods and services.
• Identify cost-saving opportunities and implement strategies to optimize procurement processes and reduce expenses.
• Stay updated on industry trends, new products, and market conditions to make informed purchasing decisions.
• Maintain accurate records of purchases, contracts, and supplier information.

Prerequisites

• Minimum 5 years purchasing experience in foodservice supply chain.
• Degree in Supply Chain Management or its equivalent.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Strong negotiation skills with a track record of achieving cost savings and favorable contract terms.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency in procurement software and tools, such as SAP, MS Offices applications.

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• General Office Management: Sorting of inventories in the office, keeping track and stocking up of office supplies, etc.
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Number of workdays: 5 days (5 hours each day, between 9am-6pm)

Benefits

• Gym and pool use
• Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
• Annual retreat

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!

We look forward to hearing from you!

Any further enquiries do email us at [email protected]

• Position : Sales Executive (Outdoor/Food Distribution) - Up to Gross $4,500 or more
• Location : East – Tampines North Drive
• Working hours: Monday to Friday | 8am to 5.30pm & Alternate Saturday | 8am to 12pm
• Salary (commensurate with experience) : Up to Basic of $3,000 + Average Commission of $800 - $1000 + AWS + Transport Allowance $900 (with vehicle) or $300 (Without vehicle) + Mobile Reimbursement + Average of one month Bonus + Up to 16 Days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Food Distributor

Main Responsibilities:

• Service all customers under your account.
• Issuing daily orders as requested from your customers.
• Stock checking for daily delivery loading.
• Prepare quotation for all existing and potential customers.
• Ensure customer’s payments are made within credit terms without any outstanding payments.
• Reviewing your own sales performance, aiming to meet or exceed targets.
• Representing company at exhibitions, events and demonstrations.
• All jobs as instructed by Business Development Manager when necessary.

Requirements:

• Minimum N/ O/’ Level with relevant experience
• Must be PC literate
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : ALL WELCOME - Production Operator (Food Manufacturing/Simple Duties) – NO OT REQUIRED
• Location : North - Senoko (Accessible via Bus from Yishun/Woodland/Sembawang MRT Station)
• Working hours : Monday to Friday | Morning shift : 8am to 5:45pm | Afternoon shift : 3:30pm to 1:15am
• Salary (commensurate with experience) : Up to Gross of $2500 + AWS + Variable Bonus + Annual Leaves
• Duration : Permanent
• Industry : Food Manufacturing

Main Responsibilities:

• Perform daily Production activities in production line according to work instruction
• Perform tofu making operation
• Maintain cleanliness and hygiene in the production
• Perform ad-hoc duties when required

Requirements:

• Minimum of PSLE Level
• ALL WELCOME TO APPLY

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Customer Service or Admin Assistant
• Location : Near Bencoolen MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3000 + Completion bonus + 12 days annual leave + Medical reimbursement
• Duration : 1.5 year contract convertible permanent
• Industry : Photoresists and semiconductor

Main Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• Possess good customer service & communication skills
• PC literate: MS Office Applications-Excel , Words, PowerPoint and Adobe, ERP systems
• Self-motivated, a team player and can work independently.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Responsibilities

• Develop and refine products, including formulation, processing and packing labels in compliance with the regulatory requirements for local and export markets.
• Collaborate with R&D team to ensure new products can be exported to target overseas market.
• Conduct routine review of raw materials, in-process materials, and finished products and update the relevant halal certificates.
• Prepare and review technical documentations, including product specifications, quality reports and compliance documents.
• Prepare and submit documentation for certification applications and maintain compliance with certification standards.
• Ensure products meet relevant certifications (e.g. halal) and manage the certification process.
• To be appointed as Management Representative for halal and ISO standards.
• Conduct internal audit for quality and halal.
• Maintain accurate records of quality contract tests, certification processes, and product development activities.
• Generate regular reports on product quality, certification status, and improvement initiatives.
• Monitor industry trends and emerging technologies to drive continuous improvement in product quality and certification processes.
• Implement best practices and innovative solutions to enhance product quality and operational efficiency.

Prerequisites

• Minimum 3 years of experience in food product development, food processing, or a related field.
• Bachelor’s degree in Food Science, Food Technology, Chemistry, or a related field.
• Strong understanding of food safety regulations, quality assurance practices, and sensory evaluation techniques.
• Proficiency in using food processing equipment and laboratory instruments.
• Excellent problem-solving skills and the ability to work independently as well as part of a team.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

This is a helpdesk officer role is an University. We are looking for -

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English and Mandarin to handle English and Mandarin speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Job Description

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Organizes and conducts routine analyses independently and in compliance with applicable methods, protocols, SOPs and regulatory agency guidelines
• Documents work and maintains study documentation and laboratory records
• Independently able to use and perform basic troubleshooting of laboratory equipment and software appropriate for assigned tasks, while learning to perform routine and non-routine maintenance
• Provides input and participates in project meetings
• Performs peer review and QC review of data
• Performs assigned workload on a daily basis and effectively completes multiple assignments.
• Contributes to a cohesive team environment and maintains a positive attitude. Plans individual workload in coordination with team members.
• Maintains a clean and safe laboratory work environment
• Understands data generated, and history of methods.
• Recognizes deviations from normal results and inform Study Director, Principal Investigator, and/or management of any problems and/or deviations that may affect the integrity of the data and participates in corrective action of problems.
• Identifies problems, determines appropriate actions, and implements solutions with support or independently as appropriate.
• Able to adapt to new procedures or particular needs as directed.
• Able to identify critical steps in an assay.
• Leads process improvement initiatives.
• Completes all required training courses.
• Trains and assists less experienced staff
• May assist in optimizing and validating methods for a variety of matrices
• Participates in client visits or calls as needed
• Learns to write text for reports, methods and, or protocols
• Knowledge of departmental procedures and policies
• Viewed as a resource within their team
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Job Requirements

• Bachelor’s Degree in relevant field (Laboratory experience may be substituted for degree)
• May work with potentially hazardous substances and/or radio labeled
  materials
• Mandatory immunizations and screening as required
• Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job
  area
• Will be exposed to food allergens (ex. Milk, tree nuts, peanuts, fish,
  shellfish, etc.)
• Work requires some standing and sitting for long periods of time, including working within a laboratory hood and standing at a bench top.
• Work requires use of PPE (personal protective equipment).
• Overtime and weekend work as required.
• Will be exposed to potential food allergens.

The Operations Manager – Transport Operations will be responsible for managing the daily logistics, transportation, and distribution functions of the company. This includes optimising routing, managing delivery vehicles and personnel, coordinating with third-party carriers, and ensuring on-time delivery. The ideal candidate will have strong leadership skills, extensive experience in transport operations, and a proactive approach to problem-solving.

Key Responsibilities:

• Manage all aspects of the transport operations, including route planning, fleet management, and carrier coordination.

• Oversee the scheduling and timely delivery of products to customers, distribution centers, and retail partners.

• Develop and implement strategies to improve delivery efficiency, reduce transportation costs, and improve customer satisfaction.

• Monitor and ensure compliance with safety regulations, transportation laws, and company policies.

• Negotiate contracts and manage relationships with third-party logistics (3PL) providers, freight companies, and other transport partners.

• Implement and monitor KPIs related to delivery performance, cost control, and service quality.

• Ensure the maintenance and availability of the company’s fleet, including scheduling regular vehicle inspections and repairs.

• Analyze and report on transport costs, identifying opportunities for savings and operational improvements.

• Collaborate with internal teams such as warehouse management, procurement, and customer service to ensure seamless supply chain operations.

• Implement technology solutions, such as route optimization software or GPS tracking, to improve operational efficiency.

• Troubleshoot delivery issues, delays, and customer complaints, resolving problems quickly and efficiently.

Qualifications:

• Bachelor’s degree

• Strong knowledge of transportation regulations, fleet management, and logistics software

• Proven experience managing third-party carriers and in-house fleet operations.

• Strong analytical skills with the ability to interpret transport metrics and drive improvements.

• Experience in negotiating with carriers and logistics service providers.

• Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.

• Strong problem-solving abilities with a focus on process improvement.

• Ability to work under pressure, handle multiple priorities, and meet tight deadlines.

Looking for a proactive & experienced B2B field sales executive for our sales team. You will actively take ownership of our new wellness product, support business growth, & foster relationships with our clients.

What is needed from you:

• Comfortable doing outdoor sales & communicating with customers via face-to-face presentations.
• 3 years working experience in Pharmaceutical / wellness / healthcare / medical industry sales business environment.
• Self-motivated + result-oriented, with a passion for driving sales & achieving success.
• Comfortable with multi-tasking independently in a deadline-driven environment.

What will make you standout:

• Prior experience working in the healthcare setting or Passion for the health and wellness industry.
• 5 years or more Sales experience.
• Car ownership

Your new job:

• Meet prospects & clients face to face at their offices.
• Deliver sales targets for the Singapore market.
• Design business proposals for prospective individual/corporate partners.
• Develop & maintain consistent rapport with consumers/partners across all levels to understand business objectives & growth plans.
• Using data & statistics to develop a customer proposal for our products & campaigns.
• Manage a pipeline of activities across various direct marketing channels.
• Collaborate with online team to strategize & execute robust campaigns with a focus on customer leads selection & penetration, product sequencing, value propositions,
• Perform post-campaign analysis to evaluate KPIs & improvements to lift campaign results.

Working Hours:

• Mondays to Fridays 7.30am to 5.00pm

Responsibilities:

• Measure, weigh, and count products and materials.
• Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
• Mark and label containers, container tags, or products, using appropriate materials.
• Record product, packaging, and order information on specified forms and records.
• Sealing containers or materials, using the appropriate devices.
• Any other tasks as assigned by the Team Leader.

Requirements:

• Preferably with 1-2 years of working experience in related field.
• Pleasant, positive attitude and a team player.
• Able to commit till 31 Mar 2025.

• Report to the Crew Leader
• Assist the Crew Leader to achieve optimal business performance as well as maintaining high standards of food, service, health and safety̶
• Deputise in the absence of the Crew Leader̶
• Food Preparation and cook the wide variety of food offered in Outlet
• Motivate and inspire the team to achieve monthly sales target
• Ensure smooth Café operations through setting and enforcing high standard of food and beverage quality.
• Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
• Strong sense of customer service, to attend to customers’ enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
• Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
• Ensure accuracy and timely submission of paperwork to HQ
• Prepare beverages
• Conduct interviews and recruit suitable candidates
• Read emails and conduct briefings and meet staff to ensure timely sharing of information as well as to gather feedback from the ground
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Able to deploy, supervise, direct, Foster and build strong employee relations in the restaurant to motivate staff
• Brief staff on menu items, customer service standards and other required matters
• Assist in bi-monthly stock take
• Update GRN and perform E-Procurement
• Plan staff duty roster and cleaning duties
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims
• Perform banking duties
• Responsible for staff training, orientation and discipline issues
• Continuous innovation to achieve business goals
• Create a fun and healthy working environment for outlet staff
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 2 years of relevant experience in quick service environment and in a supervisory role.
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Basic PC-literacy
• Strict sense of hygiene and safety standards
• Strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Strong leadership & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

The graphic design intern will report to the Creative Manager and will support the business entity of Food Republic and Food Junction:

Internship start date: Sep/Oct/Nov/Dec 2024

Internship duration: 3 months

Work Location: 30 Tai Seng Street, Singapore 534013

Responsibilities:

• Basic image manipulation and editing work
• Prepare images to coincide with social and/or digital usage
• Assist in developing and executing brand visuals
• Assist with collateral updates
• Creation of graphical assets to support FA Brand team
• Support the creative team in executional/adaptational work
• To partake in brainstorming sessions with the creative team

Requirements:

• Currently pursuing in Visual Communication and/or Interactive Media Design or any related courses
• Able to commit full-time internship
• Working knowledge in MS Office, Google Workspace
• Proficient in Adobe Creative Suites (Primarily Adobe Photoshop and Illustrator)
• Strong design skills, keen eye for detail, visual literacy and meticulousness
• Good communication and organization skills
• Ability to work independently and complete assigned tasks within identified timeframe
• Desire to learn, self-motivated and organized

Personal Attributes:

• Able to work in a fast-paced environment
• Positive working attitude
• Hands-on and an independent team player