Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

Looking for a proactive & experienced B2B field sales executive for our sales team. You will actively take ownership of our new wellness product, support business growth, & foster relationships with our clients.

What is needed from you:

• Comfortable doing outdoor sales & communicating with customers via face-to-face presentations.
• 3 years working experience in Pharmaceutical / wellness / healthcare / medical industry sales business environment.
• Self-motivated + result-oriented, with a passion for driving sales & achieving success.
• Comfortable with multi-tasking independently in a deadline-driven environment.

What will make you standout:

• Prior experience working in the healthcare setting or Passion for the health and wellness industry.
• 5 years or more Sales experience.
• Car ownership

Your new job:

• Meet prospects & clients face to face at their offices.
• Deliver sales targets for the Singapore market.
• Design business proposals for prospective individual/corporate partners.
• Develop & maintain consistent rapport with consumers/partners across all levels to understand business objectives & growth plans.
• Using data & statistics to develop a customer proposal for our products & campaigns.
• Manage a pipeline of activities across various direct marketing channels.
• Collaborate with online team to strategize & execute robust campaigns with a focus on customer leads selection & penetration, product sequencing, value propositions,
• Perform post-campaign analysis to evaluate KPIs & improvements to lift campaign results.

Job Description:

• Coordinate with the Flavorist and Regulatory Affairs to ensure samples meet standards.
• Accurately compound repeat flavors within deadlines.
• Request raw materials from production/warehouse and suppliers for compounding.
• Ensure proper storage of lab raw materials for quality and safety.
• Prepare and submit reference samples to Quality Control.
• Maintain a list of standard samples, including for the flavor bank/library.
• Keep the Sample Lab clean and safe, including cleaning lab equipment after use.
• Perform additional related duties as needed.

Job Requirements:

• Min Diploma in Food Science or relevant courses

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

· Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.

· Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.

· Admin, Logistics, Operations Support (new): Prepare and consolidate management reports, administrative and logistical support for network sessions, events etc

· Casework Administration: Assist Caseworker in preparation of documents for on-site visits.

· Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Customer Service Officer [Freight / Shipping]

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Client Service Executive/ Key Account Sales | Oil & Gas | Up to $4.3k | 5 Days | Lentor

5 days, 8.30am- 6pm

Salary: $3500 -$4300 + Transport & Mobile claimable

Address: Tagore Industrial Ave (Lentor)

Company products:

Supplying industrial piping products focusing on specialized valves for steam and water to Oil and Gas, Petrochemical, Chemical, Marine industry etc.

Job Responsibilities:

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients’ enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business

Requirements:

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

• Represent Clinic as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / NITEC / Diploma in any coures
• No exp needed, training provided
• Able to start immediately

Office hours 5.5days

Govt clinic

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

HR Service Executive | Recruiter | Talent Acquisition | Associate | Office Hour / CEI | 180 Degree | Tanjong Pagar - 4769

• Accessible to MRT Station
• Shenton Way / Downtown / Tanjong Pagar / Raffles Place
• 5 Working days
• Career Progression Opportunity
• Training provided

Job Responsibilities:

• Engage in full cycle of recruitment process
• Accountable for sourcing, conducting interviews and assess job applicants in accordance to clients' needs and requirements
• Coordinate interviews between clients and candidates
• Managing job offer process and negotiating salary package
• Deliver positive candidate experience and act as career advisor to candidates
• Other administrative duties

Job Requirements

• Training provided
• Posses CEI cert is an advantage

One of the most rewarding commission and incentive scheme in recruitment industry. No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

We provide comprehensive training and mentorship program. So come join and grow with us!

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

[email protected] | 88824667

Senior Recruitment Consultant

• Diploma qualified with around 5 to 15 years of office admin experience. Some exp gained with MNCs is preferred
• Experience working in office support functions supporting med size firms of around 50 staff will be beneficial but this is not a must.
• IT savvy . Experience doing intranet update, sharepoint, videocon facilities etc with WIFI is a plus but not a must

Our client is an established professional service firm (based in town) It is looking for a hands-on office admin assistant to work closely with the Head and Office Manager. The co allows for a WFH arrangement on some days in the week.

Responsibilities

• Support the office employees re arranging business travel support (liaise with travel agents, do the required travel accommodation and booking)
• Ensure that office management runs smoothly (order pantry supplies, stationery)
• Provide general admin support (handle incoming calls and emails, check invoices for payments)
• Prepare and ensure readiness of meeting facility including IT connectivity and attends to arriving guest (e.g. greet visitors, offer refereshments)
• Perform data entry and other admin support functions to assist the Heads
• Maintain office equipment and inventory
• Liaise with external service providers.
• Update the co’s intranet
• Set up the teleconference devices and other IT equipment
• Support the other general admin functions such as reception duties, safety management etc
• Work on conference-seminar and meeting arrangements
• Provide office orientation for new hires.
• Organise company’s events

Experience and Qualifications

• Diploma qualified ideally with around 5 to 15 years of office admin experience. Some exp gained with MNCs is preferred
• Experience working in office support functions supporting med size firms of around 50 staff will be beneficial but this is not a must.
• IT savvy . Experience doing intranet update, sharepoint, Videocon facilities with WIFI is a plus but not a must.
• Experience leveraging technology to automate processes will be looked upon favorably;
• Familiar with Microsoft tools- 365 suite;
• Inquisitive with a passion to learn and contribute towards improving the business in its filing and administration processes.
• Proactive, adaptable and keen to learn
• Has good people skills. Professional, adaptable, helpful and flexible with a good work attitude.
• Has a collaborative and team playing approach
• Has good communication skills

Selling pts:

-the co allows for a WFH arrangement per week

-office has around 50 staff (more med sized) and work load is gen manageable.

-the co has a collaborative and multinational work culture.

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 10 September 2024

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Role:

Inventory Admin (FMCG Food / SAP)

• Singapore Based (Boon Lay)
• 5.5 Days work per week (Mon-Fri 9AM – 6PM, Sat 9AM to 1PM )
• Salary: $3000 to $3500 + AWS (based on experience and relevant industrial background)
• Diploma / degree holder in a related field + Minimum 1-2 years of Food factory working experience
• Familiar with FMCG goods working environment + SAP knowledge
• Career Progression Opportunities

Job scope

Plan and schedule multi temperature inventory according to demands and resources.

Coordinate with production planner and warehouse team on work prioritization according to delivery schedule.

Plan, control and coordinate with procurement team and warehouse team on material deliveries to avoid high stock inventory.

Monitor material availability for production continuity.

Close monitoring of inventory supply status and provide prompt alert/communication for actions.

Monthly review and reporting of slow-moving and obsolete products for action.

Conduct Daily and Monthly Cycle Count to ensure inventory tally with system.

Other ad-hoc duties assigned

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Established Engineering Trading Company since 1994, dealing with Industrial Products to supply to the Heavy Industries, Marine & Crane Industries, Automation, General Industries & Wholesalers in this region, is looking for Service Technician to provide after sales service of the Company’s products.

SERVICE TECHNICIAN

Candidates must have electrical & electronics background with at least 1 year related work experience. You should have good knowledge in electronic equipment repair and able to conduct bench-test and trouble-shooting. Experience in crane industries will be an added advantage.

Requirements:

- At least 1 years related working experience.

- ITE in Electrical/Electronics and above

- Must possess class 3 driving license

- Strong troubleshooting and analytical skills to resolve technical problems

- PC literate, ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.

- Willing to sign contract for at least 1 year as overseas training is required.

Responsibilities:

- Troubleshooting & repair of Radio Remote Control Equipments

- Delivery / inventory control on spare parts

- May require to perform equipment installation on site either local or overseas

- Assist in setting up and up-keep the service centre cum warehouse, prepare quotations, updating the inventory list and training.

- Training will be provided in house and factory in Germany.

Service Engineer

· The ideal candidate will have a strong background in engineering, a keen eye for detail, and a passion for improving healthcare delivery.

· Responsible for testing, maintaining, and supporting medical devices and other products.

· Experience working with capital equipment: X-ray machines, MRI machines or Other medical imaging devices

Responsibilities:

· Testing and Validation: Conduct rigorous testing and validation of medical devices to ensure safety, reliability, and effectiveness.

· Maintenance and Support: Provide technical support and maintenance for existing medical equipment, ensuring optimal performance and compliance with safety standards.

· Technical Support: Offer technical support and troubleshooting assistance to healthcare professionals.

· Collaboration: Work closely with cross-functional teams, demonstrating the ability to operate independently and drive results.

· Communication: Possess good customer skills and communicate effectively with all stakeholders.

· Documentation: Maintain proper, detailed technical documentation, completing and submitting all work-related paperwork clearly and on time.

Requirement:

· Diploma/bachelor’s degree in engineering or a related field.

· Experience: Minimum of 5 years of experience in the medical device field.

· Technical Skills: Proficiency in LASER medical equipment; NEA N3 Licence is a plus.

· Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Hip protein salad bar is looking for a service crew mainly doing checking and packing of orders, ensuring customers service satisfaction, maintaining cleanliness on service and dining area and food knowledge on items in the menu.

- Mon-Friday work

- Weekends and PH - off day

- CBD area near MRT

- with hygiene certificate is a must

New Concept Opening Soon!

This position will demonstrate efficient and friendly F&B Service Supervisor, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of customer satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.

As a F&B Service Supervisor, you are responsible for assisting Assistant Manager/ Manager managing day to day service operation of our restaurant during their absence, which include:

JOB RESPONSIBILITIES:

• Offering a friendly, efficient and professional services to all guests; process guests orders to ensure that all items are prepared and served promptly and professionally.
• Consistently exceed guest expectations & constantly reviewing service delivery, ensure guest requests and feedback, both verbal and written are responded to promptly and efficiently.
• Implement work processes and manuals effectively and efficiently - **Managing staff.
• Assists in setup and clear down of the front and back of restaurant operations.
• Promote and sell our range of products to guests.
• Attend to guests' complaints, needs and enquiry.
• Requisite supplies and dealing with suppliers/contractors for the restaurant.
• To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out.
• Maintain an efficient team, driving the team towards the objectives of the Company.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Maintains utmost service standards and discipline/grooming among the service staff.
• Manage junior employees’ performance in line with job descriptions.
• Ensure food safety regulations are followed as according to SFA & HSA policy.
• Follow the company's SOP & policy

Supervisor is responsible for overall oversight responsibility of the above and management of staff.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]

Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.

5 days’ work week (including weekends/ public holidays).

Possess 2-3 years of F&B supervisory experiences.

Salary is negotiable depending on experience and skills.

Details regarding benefits will be provided during the interview process.

• Report to the Crew Leader
• Assist the Crew Leader to achieve optimal business performance as well as maintaining high standards of food, service, health and safety̶
• Deputise in the absence of the Crew Leader̶
• Food Preparation and cook the wide variety of food offered in Outlet
• Motivate and inspire the team to achieve monthly sales target
• Ensure smooth Café operations through setting and enforcing high standard of food and beverage quality.
• Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
• Strong sense of customer service, to attend to customers’ enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
• Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
• Ensure accuracy and timely submission of paperwork to HQ
• Prepare beverages
• Conduct interviews and recruit suitable candidates
• Read emails and conduct briefings and meet staff to ensure timely sharing of information as well as to gather feedback from the ground
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Able to deploy, supervise, direct, Foster and build strong employee relations in the restaurant to motivate staff
• Brief staff on menu items, customer service standards and other required matters
• Assist in bi-monthly stock take
• Update GRN and perform E-Procurement
• Plan staff duty roster and cleaning duties
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims
• Perform banking duties
• Responsible for staff training, orientation and discipline issues
• Continuous innovation to achieve business goals
• Create a fun and healthy working environment for outlet staff
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 2 years of relevant experience in quick service environment and in a supervisory role.
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Basic PC-literacy
• Strict sense of hygiene and safety standards
• Strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Strong leadership & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Customer Service Coordinator (Service devision)

• Answer service phone calls, inquiries pertaining to company services

• Coordinate daily service activities

• Escalating service support issue when required

• Prepare quotation for parts / maintenance contract / Credit Note / Debit note / Letter etc.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min "N" Level or higher with 2 to 3 years of customer service experience in call center.

• Proficient in MS office applications

• Good in time management to be able to meet deadlines and pressure and to perform multiple tasks concurrently.

Salary: $2,800 - $3,500

Location: Walking distance from Circle line MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Description

Liaising with and updating clients.

Preparing correspondence and documents.

Monitoring deadlines.

Preparing bills.

Any ad hoc tasks as may be required.

Job Requirements

Willingness to learn and a positive attitude.

Team player.

Proficiency in MS-Office.

Min “N” level.

Nice colleagues and a good work environment.

Training will be provided.

5-day work week with regular working hours.

Central location linked to MRT station.

Position summary statement:

Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments. A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Minimum 3 years experience as a Senior position in Front office preferably from a Deluxe Premier Hotel or Serviced Apartment.
• Has excellent background in guest or customer service.

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Our esteemed client, a reputable company, is searching for a Service Sales Executive, MHE Service:

Job Responsibilities:

• Coordinate with customers to prepare and present service contracts, ensuring clarity and alignment with their needs.
• Prepare detailed repair quotations for customer approval, facilitating timely service delivery.
• Create work orders and Material Requisitions (MR) for the controller to efficiently schedule and manage jobs.
• Consolidate and close work orders upon completion of repair jobs, ensuring all processes are properly documented.
• Monitor customer payments, following up to ensure timely settlements and maintaining positive customer relations.

Requirements:

• NITEC in Electrical & Electronic Engineering or Mechanical Engineering.
• Willingness to travel frequently to customer sites for contract discussions and repair confirmations.
• Possession of a valid Class 3 Driving License.

Additional Information:

• Working Location: Joo Koon
• Working Hours: 8:30am -5:30pm (Mon-Fri)
• Salary: Basic $2,250 + Transport Allowance + Commission + AWS

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

• MNC
• Industry Leader
• Permanent Position
• Proven experience within customer service & operations

Our client, a leader in providing innovative technology and solutions that advance scientific research and environmental sustainability, is looking for suitable talents to join their growing business as Customer Service Operations Specialist.

RESPONSIBILITIES:

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

REQUIREMENTS:

• Bachelor Degree / Diploma in Business, or any discipline
• Minimum 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required.
• Proficiency in Microsoft Office; SAP, Service Max and Maximo experience would be desirable.
• Self-motivated individual with strong follow-up skills

OTHER INFORMATION:

• Location: West
• Working hours: 5 days work week
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

New Concept Opening Soon!

This position will demonstrate efficient and friendly F&B Service Captain, with a keen eye for details to identify any service lapse. You should possess a good service mindset; perform duties that lead to a high level of guests’ satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the restaurant operations.

As a F&B Service Captain you are responsible in the service operation of restaurant & bar, which include:

JOB RESPONSIBILITIES:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant.
• Ensure guests’ have a pleasant and memorable dining experience
• Constantly obtain guests’ feedback during operations to ensure satisfaction.
• Monitor setup, maintenance, cleanliness and safety of dining areas.
• Perform duties like ordering, serving, clearing and setting of tables.
• Promote sales and be familiar with promotions and menu.
• Attend to guest complaints.
• To handle cashiering duties.
• Assist to upsell promotions and membership.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Maintains utmost service standards and discipline/grooming among the service staff.
• Supervise and train the part time service staff to Outlet standards of excellence.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.
• Assists in setup and clear down of the front and back of restaurant operations.
• Ensure food safety regulations are followed as according to SFA & HSA policy.
• Attending to guests’ needs and enquiries.
• Receiving and checking of inventory of goods and supplies.
• Follow the company's SOP & policy.

Candidates with Food and Beverage, Retail and Customer Service experience is a plus.

Only shortlisted candidates will be notified.

Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]

Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.

5 days’ work week (including weekends/ eve public holidays & public holidays).

Salary is negotiable depending on experience and skills.

Details regarding benefits will be provided during the interview process.