About the role:

As an Entry-Level Project Management Officer, your role entails managing the daily operations of a confidential project. Your key responsibilities include:

• Coordinating with the project team to compile program-level presentations and reports.
• Assisting the project team with administrative duties associated with billing and invoicing processes.

Your background:

Fresh graduates are welcome to apply. Ideal candidates should possess:

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite.
• Ability to work collaboratively in a team environment.
• Strong attention to detail and organizational skills.
• Eagerness to learn and adapt to new challenges.
• Basic understanding of project management principles (preferred but not required)

EA License Number : 11C4879

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Senior Accounts Officer, Finance

2 years contract

Up $3,500

Sentosa

We are seeking a highly experienced and qualified Senior Accounts Officer to join our finance team. The ideal candidate will have a strong background in accounting and finance, with extensive experience in

managing financial transactions, preparing financial reports, and analyzing financial data.

Responsibilities:

- Oversee the day-to-day financial operations of the company, including accounts payable, accounts

receivable, and general ledger maintenance

- Prepare and analyze financial reports, including monthly, quarterly, and annual financial statements

- Assist in the preparation of budgets and financial forecasts

- Monitor and analyze financial data to identify trends and potential areas for improvement

- Ensure compliance with all financial regulations and standards

- Manage and mentor junior accounting staff

- Work closely with other departments to provide financial support and analysis

Requirements:

- Diploma in Accountancy or equivalent, with 1-2 years of general accounting experience

- Sense of initiative and responsibility with the ability to work with minimal supervision

- Good interpersonal and communication skills

- Analytical and meticulous, a team player

- Proficient with MS Office especially

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5364

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

To execute all Premier-related operational matters for Premier segment and meet the relevant SLA turnaround time.

• Check and ensure completeness of Premier on-boarding service request documentation, system tagging Non-AI and AI customers
• Creation of client accounts for Non-AI and AI customers in Avaloq
• Check and maintain Structured Notes and Equity Phone Sales Application's enrolment sheet
• Support corporate actions instruction sent in my customers and ensure input in Avaloq within stipulated timeline
• Execute loan financing cases for drawdowns, redemptions and monitoring in Avaloq
• Execute payment order to Insurer (ie. Etiqa) for policy inception
• Prepare Welcome/Change of RM/Top-up/Downgrading letters to Premier customers
• Provide assistance at Premier events on-site
• Maintain and track PW Client onboarding/change of RM/downgrading list
• Provide assitance to systems enhancement UAT
• Assist Premier Directors and Senior Premier RMs with TD Support to increase customer engagement

Job Responsibilities:

• To assist the dentists in all forms of dental treatment and look after patient’s comfort during treatment.
• Greet patients and visitors with a positive & helpful attitude.
• Assist patients with their dental appointments.
• Ensure a smooth and seamless experience for the patients.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Answering phone calls.
• Handle transactions/settlements.
• Submit insurance/medisave/CHAS online claims.
• Handles administrative tasks, such as scheduling of appointments and filing dental records.
• Housekeeping of Front Desk and waiting area.
• To carry out any other duties as requested by colleagues to ensure that patients receive a high quality of patient care.

Job Requirements:

• Able to converse in English and Mandarin so as to handle English or Mandarin speaking clients.
• Preferably able to speak Chinese dialects (e.g. Cantonese, Hokkien, Teochew) so as to handle dialect-speaking clients.
• Pleasant, hardworking, and responsible team-player. Able to work independently and with others.
• Proactive and able to take the initiative while working with fellow colleagues as a team.
• Computer and smartphone literate.
• Able to work office hours, 5.5 days a week.
• Fixed working hours. No nights.

Job Description

Incentive package:

• Base salary + Additional 12 times Increment chance in a year if you have top performance
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• 12 chances of salary increment per year for basic pay staff.
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

• Serve as the first point of contact for all incidents.
• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents.
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Prepare daily and weekly report (knowledgeable in excel).

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

HSE Officer

Working Day : 5-days (Mon-Fri), 8 am to 4.30 pm

Work location: Jurong Island (Transport provided at Jurong East）

Salary: $4,500 to $5,200/month

The HSE Officer reports to the HSEQ Manager and is responsible for all HSE related matters

in the Company.

Responsibilities:

• Maintain and develop the HSE Management System, including periodic reviews with other departments.
• Lead in the preparation and submission of the Safety Case to the Major Hazards
• Department (appointment: Safety Case Lead).
• Assist in the assessment of HSE risks and impacts.
• Collaborate with Line management to resolve HSE issues.
• Participate as a team member / team leader in risk / HSE assessment team, risk management, management of change, etc.
• Monitor and analyze work conditions and HSE performances for continual improvement and compliances with the relevant legal requirements.
• Liaise with the external agencies on HSE-related regulatory matters.
• Complying with all the responsibilities of a WSH Officer as specified by the Ministry of Manpower in the Workplace Health and Safety Act.
• Coordinate PS Reviews (or product risk assessments) and submit the result to Singapore Chemical Industrial Council (SCIC)
• Investigates workplace incidents and recommends measures to prevent recurrence.
• Assesses relevant HSE legislative changes and initiate necessary changes for compliance.
• Schedule and co-ordinate the Company’s HSEQ Committee meetings, Plant
• Inspection Patrol and Plant Cleanup.
• Ensure that corrective action(s) are taken to eliminate HSE-related hazards.
• Monitor potential HSE hazards (recorded from such patrols) in cases where corrective action(s) require time to implement.
• Promote HSE activities in the Company and In-house contractors.
• Plan, organize and execute 5S activities.
• Participate in Process Hazards Analysis activities.
• Liaise with PS&R (Product Stewardship & Regulatory) PIC of head office and conduct
• tasks in accordance with the requirements
• To perform any other duties or assignments as assigned by superiors.

Requirements

• Diploma / Degree in Engineering, health, safety, or environmental field of study
• Working experience in the chemical industry
• Deep knowledge of Safety legislation and regulations in the chemical industry
• Registered with MOM as Workplace Safety & Health Officer is preferred.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Embark on an exhilarating journey with us at our renowned multi-disciplinary clinic, where the worlds of Physiotherapy and Osteopathy converge strategically in Orchard and the CBD. This role opens doors to a seamless experience working across both vibrant clinics. Join us on this thrilling adventure!

--

You will be the friendly face and backbone of our customer service. Here's a sneak peek into what your day could look like:

Customer Service Extraordinaire: Independently handle front-line customer service with a smile, making sure every patient feels welcomed and valued.

Phone Wizard: Juggle incoming and outgoing calls like a pro, ensuring our patients get the assistance they need.

Tech Guru: Navigate basic computer applications, emails, and business chats effortlessly, keeping our digital front in top-notch condition.

Cash Handling Maestro: Take the reins at the cashier, handling payments accurately, especially the big ones.

Business Magician: Ensure the business opens and closes like clockwork, creating a seamless experience for everyone. Oversee procurement and manage office equipment, conducting monthly stock-takes to keep everything in order.

Cleanliness Ambassador: Maintain the clinic and front desk in impeccable condition, creating a positive environment for everyone.

Admin All-Star: Dive into assigned administrative duties, showcasing your organizational prowess.

--

Job Requirements:

Joining our team means being part of something special. Here's what we're looking for:

Experience Delight: Preferably a year in healthcare or customer services (hospitality background? Bonus!). Passion and enthusiasm are welcome too!

Adaptability Champion: Dance through changes gracefully; we appreciate those who embrace the rhythm of transformation.

Master of Juggling: Exceptional multitasking is a game-changer. If you can juggle tasks like a pro, you're our ideal candidate.

Organizational Wizard: We love a well-oiled machine. Exceptional administrative and organizational skills are non-negotiable.

Communication Maestro: Top-notch written and oral English skills are crucial. We provide on-the-go training for continuous improvement.

Bubbly Personality: Bring a positive, friendly, and outspoken vibe. Fit right in with our welcoming environment!

Join us, where your unique blend of skills and personality can shine. Numerous advancement opportunities await individuals seeking career growth, aligning with our rapid expansion as a company

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance of Hotel Security Policies and Procedures
• To assume responsibilities during shifts.
• To keep abreast of developments within the hotel and community as they relate to security.
• To have a clear understanding of current and amended laws, employee’s handbook and all new policies and procedures which may be issued from time to time by the management.
• To take an active role in the implementation of the hotel’s fire plan including use of fire extinguishers and firefighting peripherals, rendering first aid and duties as member of CERT
• To conduct briefings for each shift, covering security information, important events or any other matter arising.
• To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements.
• To control the keys, lock system, alarm system and fire protection system.
• To make recommendations to the superiors on security related matters.
• To respond properly in any hotel emergency or safety situation.
• To observe the grooming policy as laid out in the employee’s handbook, as well as those set out by the department.
• To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
• Ensure all matter are reported to Security Supervisor /Assistant Security Manager /Security Manager.
• To perform any other duties that may be assigned by the Management.

Responsibilities

• Responsible for conducting/reviewing and analysing documents/information procured, and ensure that Know Your Customer (KYC) for new account opening and maintenance of existing accounts
• Conducting due diligent checks on client
• Comply with local regulations and Bank's policies and are completed in a timely manner.
• Ensures the proper procurement, maintenance and updates of KYC documentation and information in the Bank's system.
• Subject matter expertise in the KYC and able to support Front Office by providing guidance on KYC compliance requirements.
• Able to escalate highly sensitive issues to relevant parties

Requirements

• Degree in Business, Banking, Finance or related disciplines
• Experienced at performing KYC on Non-Individuals as Maker & Checker
• Familiarity with use of databases and tools such as World Check, Bankers Almanac & KYC Registry is preferred
• Good understanding of the AML/KYC Regulatory Requirements of MAS
• Able to perform client outreach

Applicants who are keen , pls send your resume to : [email protected]

Responsibilities:

1. Act as the reference point for the AML/CFT matters within the reporting institution.

2. Have a good knowledge of the country statutory and regulatory requirements, procedures, and standards as well as their practical effects on the Compliance Investigation and Customer Transactions procedures.

3. Ensure at all times that the Company complies with all the provisions of the Legal and Regulatory Requirements.

4. Ensure compliance with Money Laundering and Countering the Financing of Terrorism and the related Guidelines and taking overall charge of all AML/CFT matters within the organisation;

5. Design, maintain, and implement adequate Policies, Procedures, Forms, Reports, and Systems in order for the Branch Operations.

6. Effectively implement the Compliance Investigation Procedure for the Company.

7. Assess, evaluate, and manage all types of AML/CFT Risks.

8. Promptly inform all the members of staff within the Company of regulatory changes;

9. Liaise between the Company and the Regulatory Authorities, and the Suspicious Transaction Reporting Officer (STRO), Commercial Affairs Department for matters related to Money Laundering and Countering the Financing of Terrorism, and any other Legal and Regulatory Requirements for the full compliance of the Company.

Requirements:

• A bachelor’s degree or equivalent in any relevant field such as business administration, finance, law, or risk management. ACAMS certification is a plus.

• Possess at least 3 - 5 years of experience in both regulatory and AML/CFT compliance, preferably in the payments industry with experience dealing with MAS.

• Strong leadership and people management skills to build a high performing compliance function and strong working relationship with internal and external stakeholders.

• Clear communication skills are necessary for informing and educating employees and filing accurate compliance reports with regulatory agencies.

• Experience in conducting regulatory risk assessment, EWRA and developing compliance policy and procedures will be an advantage.

• Knowledge on MAS regulatory requirements will be an advantage.

Job Responsibilities

Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle the arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ s challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process.
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange
• Handle hotel expenses settlement of Gaming VIPs.
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back-to-back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE ‘N’ or ‘O’ Levels
• Qualifications in Hospitality Management from a recognized institution is an added advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• PC Literacy and good typing skills.
• Basic knowledge in Microsoft Office applications

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in HDB/JTC/Building & Commercial/Mix Development will be advantageous.

Job Description

1. Reports to the Logistics Manager/Logistics Section Manager.
2. Coordinates the daily logistics/warehouse activities according to the shipment schedule.
• Plan and assign staff for the daily activity in the warehouse.
• Provide information to warehouse staff for daily shipment requirements.
• Arrange and coordinates transportation for local and overseas shipment.
• Coordinate with internal and external parties for all deliveries and shipment.
3. Ensure that all goods to be deliveries are arranged in a timely and appropriate manner by checking lead time of each order from customers, first-in-first out compliance, expiry date of the goods, and other necessary information.
4. Coordinate collection of empty drums for recycle from customer.
5. Process orders by entering into DSC system.
6. Issues proper shipping document (DO, Packing List, Invoice, COA, shipping mark, permit) for each shipment.
7. Arrange Marine Insurance for export cargo and import of empty drums from customer.
8. Assist to conduct visual inspection for incoming and outgoing finished goods for the warehouse. Reports to the superiors on any defects or abnormalities found.
9. Assist to prepare goods for shipment by:
• Scanning the serial number of the drums.
• Pasting of shipping mark as per required by the customer.
10. Assist the Logistics Section Manager in inventory control and management.
• Ensure that all goods are received into warehouse with proper documentation.
• Keep record and maintain balance of goods at company and Third-Party Warehouse.
• Ensure accuracy of month end, midyear and year end stock from third party and company warehouse.
11. Submit monthly report to Logistics Section Manager for empty drums and cargo insurance.
12. Conducts investigation and generate corrective action report as and when necessary.
13. To upkeep and maintain documentation on QMS and EHSMS records.
14. To conduct training as and when necessary for warehouse staff.
15. Strictly adhere to EHS and QMS procedures in all aspects of the activities.
16. Performs any other task as instructed by Logistics Manager/Logistics Section Manager.

Job Requirement

1. Education requirement – minimum SP graduate
2. 1 years working experience in logistics, warehouse field role
3. Organized, ability to handle multitask
4. Good attitude to work as a team
5. Have experience using MS office, especially Excel

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18982 Logistics Officer (Warehouse Office, West Area) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

Customer Service Officer (Digital Contact Centre) (1 year)

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

$2000 - $2800 + bonus package (Up to 3 months per year)

Working hours: Monday to Friday, 8 hours work per day and Alternate Saturday 08.00am – 1.00pm (4 hours work)

Up to 3 months bonus per year

Job Responsibilities

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Job Requirements

• At least 2 years of experience in contact centre handling voice and/or non-voice channels
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3872

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About Triple-A

Triple-A, the digital currency payment institution, enables businesses to pay and get paid in both traditional and digital currencies, volatility-free.

From API to no-code integration, Triple-A’s frictionless, white-label payment solutions are designed to blend smoothly into existing business operations — all while upholding the highest standards of security and compliance.

Triple-A holds a Major Payment Institution (MPI) licence issued by MAS in Singapore, as well as a Payment Institution licence granted by the ACPR. Additionally, we are officially registered as a Digital Asset Service Provider by the AMF under the auspices of Banque de France. Our United States branch, Triple A Technologies Inc., is registered with the US Financial Crimes Enforcement Network (FINCEN) as a Money Service Business (MSB).

We enable borderless collections & global payouts for 20,000 partners across 200 countries, including Binance, Charles & Keith, Farfetch, Razer, Singapore Red Cross and Novelship.

Join the team

Triple-A is a global payment institution. We are headquartered in Singapore, with offices across the Americas, Europe and Middle East.

We are a dynamic and passionate team building towards a more efficient global payment ecosystem. We are actively bridging the gaps in cross-border payments, between traditional & digital currencies, and web2 and web3.

Guided by our CEO, Eric Barbier, who brings 18 years of experience and a proven track record in building and scaling payment companies worldwide, Triple-A is growing our team. If you're bold, tenacious, and creative, we believe you'd be a perfect match for us!

Responsibilities

• Developing and communicating growth strategies with CEO, COO, and board of directors.
• Setting up the process of generating revenue.
• Unifying processes to offer the customer the best experience possible, which keeps them coming back.
• Integrating sales and marketing, as well as any other process that maximizes the returns on marketing investment.
• Maintaining communication and relationships across organizational functions in order to work with different departments and manage the revenue generation through those departments.
• Clearly identifying micro-markets and creating specific products targeting those markets.
• Creating a pricing strategy to target those micro-markets so that the highest possible return is generated.
• Monitoring all the revenue streams and adjust as necessary.
• Forecasting revenue generation and the strategies required and planning accordingly.
• Managing all revenue channel development and introducing new sales channels and partners.

You must have…

• Working experience in payments (with PSPs, payment orchestrator, E-Money Issuers, etc).
• Worked in an international company, across different cultures and time zones.
• A strong command of the English language, both in speaking and writing.
• Persuasive skills and goal-oriented attitude.
• An energetic, outgoing, and friendly personality!
• Being results-oriented, especially in the long-term.
• Being acutely tuned in to the market.
• Having strong leadership skills and communication skills.
• Being data-driven.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

Our client is actively searching for a Senior Professional Officer / Lead Professional Officer, AHPC Certified to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

As a Senior Professional Officer or Lead Professional Officer , you play a key role in enabling applied learning and industry innovation in the University.You will mentor and facilitate student learning to enhance their technical problem-solving skills and increase their preparedness for industry. You will have the opportunity to participate in and manage innovation projects or research activities in collaboration with academic staff and industry partners. You will help design, set up and manage laboratories to ensure that resources are in place to facilitate learning and innovation.

The responsibilities of this role are:

• Mentor students during practical learning activities to enhance their technical problem-solving skills. The learning activities may be laboratory classes, projects or IWSP. Development of learning activities and assessment of students may form part of the responsibilities.
• Support research and industrial project work undertaken by the university to promote applied learning and applied research efforts.
• Work with the faculty in designing, planning and the continuous development of the laboratory facilities designated for teaching and research activities in the area. Provide training to students on safe and proper usage of laboratory equipment.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.
• For those hired at senior levels, management responsibilities and additional administrative roles may be included.
• Collaborate with industry in innovation projects to enhance clinical care innovation and productivity.

The ideal candidate will need to have the following qualities and experience:

• Possess clinical experience and competence in physiotherapy. Having expertise in community rehabilitation or other area of specialization (e.g. cardiopulmonary physiotherapy, neurological physiotherapy, geriatric rehabilitation) is preferred.
• Have at least 10 - 15 years of work experience in the acute/ community/ other clinical rehabilitation setting.
• Have a degree from a recognised University in Physiotherapy. Possessing a Master’s or PhD degree will be advantageous.
• AHPC Certified
• Knowledge and experience in working with simulated healthcare institution and community environment and educational manikins will be advantageous.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Job Description

• Responsible for the purchase of equipment, services, and supplies.

• Adhere to procurement policies and processes both internal and external.

• Reviewing, comparing, analyzing, and approving products and services to be purchased.

• Managing inventories and maintaining accurate purchase and pricing records.

• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

• Maintaining good supplier relations and negotiating contracts.

• Researching and evaluating prospective suppliers.

• Preparing budgets, cost analyses, and reports.

• Collaborate with other teams to achieve project cost reductions and timely delivery.

• Perform other ad hoc tasks as assigned.

Job Requirement:

• Proven experience is an advantage

• Proficiency in Microsoft Office and purchasing software.

• Strong communication and negotiation skills.

• Good analytical and strategic thinking skills.

• Supervisory and management experience.

• Attention to detail.

• No experience required. Training will be provided.

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Focus Movement is seeking experienced permanent customer service personnel to join their dedicated front desk team on weekends.

REQUIREMENTS:

• Minimum 2 years' customer service experience
• Enjoys client interaction and service oriented
• Detailed, meticulous and able to work independently
• Ability to multi-task, prioritize, and manage time effectively
• Experienced in admin work, good with Microsoft office
• Proficient in written and spoken English
• Saturday and Sunday weekend shift, up to 8 hours/weekend
• Permanent part time and able to start immediately

MAIN JOB SCOPE:

• Attends and replies to client inquiry and booking (face to face, WhatsApp, phone call and email), and payment collection.
• Maintain basic cleanliness and orderliness of the studio
• Ad hoc task as assigned

Thank you for your time, we regret that only shortlisted candidates will be notified.

Responsibilities:

• Advise and support departments in Operational Risks identification, assessment and controls of business processes
• Review, update and maintain documentation for Operational Risk Management ,Fraud Management and New Product Management policies and procedures
• Work with departments in reporting of Operational risk events , establish root cause(s) and appropriate mitigation action plan(s)
• Support initiatives and reviews on Operational Risks (including fraud risks) for implementation and enforcement of Incidence reporting, Key Risk Indicator (KRI), and other initiatives rolled out by Head Office
• Facilitate, lead and provide oversight on Outsourcing Risks engaged by the bank to ensure the outsourcing risk exposure are within acceptable control, perform due diligence and risk assessment of Outsourcing Service Providers in accordance to MAS Outsourcing Notice and alignment with Bank's Outsourcing Risk Policy and Procedures
• Analyze and mitigate Operational Risk arising from New Product, provide support in New Product Approval process and acting as the Secretariat of the New Product Committee
• Assist organization to achieve its Business continuity objectives, support business plan activities, facilitate regular BCP plans and testing, periodic update of business Impact Analyses (BIA) & Business Continuity Plans (BCP) documentations, and ensure that all departments document the recovery strategies of their business functions in the plans
• Perform independent checks on internal bank-wide transaction activities and Private banking’s records of telephone calls for investment related trades to identify any unusual or suspicious activities
• Oversee bank-wide Policies and Procedures (P&P) Management, including initiating of periodic P&P management task, facilitating, maintaining and managing all required activities related to updating and publishing policies and procedures in P&P system
• Initiate and facilitate the Business User Access Review and checks, maintain the Business System Listing and perform the role of System Administrator for systems maintained by ICCD
• Prepare relevant operational risk reports and presentation materials to Risk Management Committee (RMC), Senior Management, Head Office and regulators

Requirements:

• Bachelor's degree and above, preferably in Business, Banking and Finance or related discipline
• 2-3 years of relevant experience in similar capacity, preferably in a Financial Institution
• Good understanding MAS Guidelines on Risk Management practices, BCM guidelines and Outsourcing Notices

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)