The Duty Manager ensures the smooth day-to-day operations of the Hotel to create memorable hotel experiences for our guests. The Duty Manager solicits feedback from Guests and addresses product and service issues, which encompasses all operational aspects of the hotel and looks after the well-being of our guests. They have 360 environmental awareness, the ability to plan and execute tasks, excellent communication skills, are proactive and resourceful, and are able to work with minimal supervision.

Responsibilites:

• Engage with guests in order to personalise their experience
• Proactively manage the hotel operation in order to prevent product and service shortfalls
• Manage service recovery efficiently and effectively in order to create the opportunity to regain the guest’s trust and belief in us.
• Gather, collate and communicate all relevant information regarding hotel operations, guest incidents and service recovery follow-ups with hotel management
• Ensure that all in-house guest feedback is responded to by way of personal call, meeting or email to address guest issues before departure
• Documentation of hotel risk management reports where appropriate with in-depth in investigation and process recommendations for future prevention and improvement
• Ensure all operational equipment is in full working order; request repairs and maintenance as required in a timely manner
• Continuously monitor, study and evaluate operations, policy and procedures of the hotel and propose necessary improvements to relevant departments in a timely manner
• Develop and maintain close business contact with house and city guest to provide memorable experiences wherever possible
• Ensure all Front Office Associates are groomed in accordance to hotel standard.
• Identify training needs and make appropriate suggestions to improve service
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management and ensure necessary reports are generated during night shift and distributed according to Night Shift Check-list
• Report all unsafe environmental conditions or equipment in the hotel that present a health & safety risk to the Security Duty Manager to ensure guest and associates’ safety.
• Ensure the safety of guests by preventing and responding to emergencies.

Talent Profile:

• Preferred 5 years hotel experience in similar size/level hotel with at least 2 years in a supervisory role
• Demonstrated commitment to teamwork
• Demonstrated ability to plan and manage time
• Excellent English communication skills – spoken, listening and written
• Positive mindset and Pro-active
• Ability to interpret body language and anticipate guest needs
• Ability to lead by example & inspire others
• Ability to work independently

Job Description:

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• A pleasant personality & good interpersonal skills

Our client is an investment firm and they are looking to hire Group Compliance Officer who will be working closely with the senior management team.

Responsibilities

• Formulate, implement and maintain group compliance policies and procedures (including but not limited to whistleblowing, outsourcing, gifts register, employee share trading register, AML/CFT, data protection, client onboarding, KYC etc.) in accordance with Singapore and Foreign regulations where applicable
• Draft and revise group’s business continuity management procedures and policies
• Conduct periodic review of our outsourcing arrangements and developed a checklist in place to meet MAS outsourcing requirements
• Conduct annual internal training covering AML/CFT, risk management, regulations and industry best practices for staff and new joiners
• Compute Risk-based Capital Adequacy Requirements, with inputs from the Finance team
• Ensure and carry out timely submission of regulatory filings including but not limited to Annual Audited Returns, Financial Resources Requirement, General Notifications, Licensing, Incident Reporting, Suspicious Transactions Reporting and Announcements.
• Undertake Common Reporting Standard (CRS) reporting in line with regulatory requirements
• Act as Anti Money Laundering Reporting Officer (AMLRO) for Fund(s) under management where required
• Conduct and review KYC and AML/CFT checks on the company’s clientele base
• Provide recommendations and assist the Management on internal and external compliance audit
• Formulate and implement audit processes by conducting periodic risk and compliance testing
• Stay up to date with the latest regulatory landscape in Singapore and provide timely updates and recommendations on any new policies/guidelines
• Assist with any other duties and projects assigned by the Senior Management

Requirements

• Bachelor’s Degree in Accountancy, Finance, Business or related discipline
• 8 to 10 years of relevant working experience in compliance roles in asset management or other financial services organisations.
• Sound knowledge of regulatory compliance requirements
• Attentive to details and with ability to interact and negotiate with key internal and external business stakeholders
• Strong written/oral communication, organizational and interpersonal skills
• Self-starter, resourceful, hands-on, and committed to deliver results
• An independently minded person who thrives in a team-based environment

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Management Support Officer, Bar Admission and Examinations (3-year contract, renewable basis)

Reporting to the Head of Operations (Bar Admission and Examinations), the successful candidate will be a part of the Bar Admission and Examinations team. Main responsibilities will include:

1. Processing applications for courses, examinations and admission to the Singapore Bar.
2. Performing administrative tasks relating to the full suite of work undertaken by the department.
3. Ensuring proper documentation of work processes.
4. Responding to enquiry emails from candidates and applicants.
5. Any ad hoc projects or duties.

The successful candidate may look forward to emplacement or contract renewal towards the end of the 3-year contract based on work performance. The initial appointment grade will commensurate with the selected candidate's relevant work experience.

We are looking for someone who is:

• A good team player with strong planning, organisational and analytical skills
• Able to work independently with initiative and minimal supervision
• Proficient in written and spoken English
• 'A' Level, NITEC, Diploma holder with 1-2 years of relevant experience

Interested applicants, please send in your detailed resume, indicating your current and expected salary, contact number(s), notice period, and date of availability. We regret to inform that only shortlisted candidates will be notified

We are seeking a highly motivated and enthusiastic Research Officer (wet or dry) to join our team and work on Spatial and Single-Cell Genomics projects. The successful candidate will have a strong background in molecular biology, genomics, or a related field, and will be working closely with the research team for designing, executing and analyzing experiments related to drug response and drug delivery based on spatial transcriptomics and single-cell genomics.

Key Responsibilities:

Wet-capabilities

• Design, troubleshoot and execute experiments to investigate gene expression in single-cell and/or spatially resolved tissue samples
• Co-develop and optimize experimental protocols for single-cell genomics and spatial transcriptomics

Dry-capabilities

• Process and analyze large genomic data from transcriptomic and genomic assays including single-cell RNAseq, spatial transcriptomics, and other sequencing technologies (e.g. long reads)
• Co-develop algorithms and pipelines for single-cell genomics and spatial transcriptomics

General capabilities

• Maintain detailed experimental records and contribute to scientific discussions and reports (internally)
• Work collaboratively with other members of the team to develop and implement research strategies

Qualifications:

• A Bachelor's or Master's degree in molecular biology, biochemistry, computer sciences, bioinformatics, or a related field
• For wet candidates: strong experience with molecular biology techniques, including (clinical) sample handling, PCR optimization, tissue culture, RNA isolation, and sequencing library preparation. Experience with microscopy, image analysis, and statistical analysis would be advantageous
• For dry candidates: Deep experience in single-cell genomics and/or spatial transcriptomics. Proficient in data analysis tools such as R, Python, familiar with analytical tools and algorithms. Comfortable with large data handling and processing.
• Ability to work independently and collaboratively with other team members
• Excellent organizational and communication skills

This is an exciting opportunity to join a dynamic and growing research team, with excellent prospects for career development. If you are a highly motivated and enthusiastic individual with a passion for molecular biology and genomics, we encourage you to apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Coordinate and liaise with various parties to ensure contracts and work passes are renewed in a timely manner
• Obtain and manage all the contract documents for e-filling
• Review and verify all invoices related to contractors with a high level of quality control
• Process the approved invoices through the application
• Maintain current external staff files and collect legal documents (e.g. P File Management)
• Maintain records of staff movements, including new hires, transfers, terminations and job classification changes
• Conduct file reviews to ensure that all required external employee records are collected and maintained
• Accurately manage data and reports (e.g. staff turnover report, staff movement report)
• Maintain leave database updated, controls and closing
• Coordinate with the finance department and respond to payroll queries
• Ensure a smooth and effective global onboarding and offboarding process
• Welcome all new ISAP external staff (staff induction session)
• Update external staff-related applications (e.g. change of info, access level)
• During offboarding, ensure that all related processing and paperwork is completed
• 
  

To succeed in this HR Administration Officer (one-year contract) role, you will need to be familiar with the various work pass requirements in Singapore.

Key Requirements:

• Strong sense of ethics, especially when dealing with confidential information
• Teamwork mindset
• Meticulous, attentive to detail
• Good organisational skills
• Good knowledge in MS Office especially Excel

This is a global corporate and investment banking institution. This organisation offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting HR Administration Officer (one-year contract) job.

Apply now or contact me to find out more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1985549 ShiHua Goh

Our tuition centre is looking for an administrative executive who can perform the following tasks:

1. Customer enquiries and sales matters.

2. Attendance matters.

3. Lesson scheduling matters.

4. Payment matters.

5. Marketing matters.

6. Logistic matters.

Must be:

1. IT Saavy- possess basic knowledge of using computer, zoom

2. Proficient in written and spoken English & Mandarin

3. Team Player

Candidates with administrative related working experience preferred. Training will be provided.

Location: Near Choa Chu Kang MRT

Rates: $3600/month

Working hours: Mon-Thurs 2-10pm. Saturday 8.30am-4.30pm

Whatsapp Simon at 90625285 and drop me your resume.

Student Services Officer

Purpose

To provide administration support for current students

Responsibilities

• Ensure all students have correct and valid visas to attend DCIS.
• Ensure student records on iSAMS are accurate and up to date.
• Assist with the Student contract process.
• Respond to requests for student information and documents, including but not limited to:
• Student concession card applications
• NS exemption
• Reference forms from other schools
• Proof of attendance
• Process all MOE exemption applications and withdrawals for current students.
• Manage the current student withdrawal process.
• Activate Parent Portal accounts and assist with user access.
• Manage storage of records both on and off-site.

Admin

• Provide admin support when required by Admissions, Marketing, Reception

Personal Development

• Continual development through the identification and implementation of your own Personal Development Plan

Other

• Promote and adhere to the Company Vision and Values:
• Opportunity - For us, opportunities need to be meaningful, about achieving potential and making progress.
• Impact - For us, impact is about making a difference. It needs to be immediate, positive, and lasting.
• Leadership - For us, leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.
• Respect - For us, respect is about listening, being inclusive, showing tolerance and getting the little things right.
• All staff are required to manage effective personal development as part of the Company’s commitment to invest in staff as the key resource in the organisation.
• Everyone must ensure that they meet their statutory responsibilities and Company policies regarding Health and Safety, Equal Opportunities, and other relevant legislation.
• Any other appropriate duties as allocated by the Principal.
• Willingness to undertake appropriate child protection training when required.
• Know and understand the school’s Safeguarding procedures and who to report concerns to.

Qualifications/Training

• Diploma - Essential
• ISAMS knowledge - Desirable

Experience / Knowledge

• Worked in a school environment - Desirable

Skills

• High level of IT competence - Essential
• Use of iSAMS - Desirable

Personal Attributes

• Organised
• Excellent interpersonal skills
• High levels of personal integrity
• Excellent organisational and time-management skills
• Attention to detail
• Ability to work under pressure and remain calm
• Willingness to take on multiple tasks
• Proactive and able to prompt others to ensure deadlines are achieved
• Self-motivated and enthusiastic
• Ability to work independently
• Continually strive for improvement
• Adaptability

Personal Attributes

• High levels of personal integrity.
• Conscientious and able to focus on completing work to a consistently high standard.
• Flexible and positive approach to work.
• Excellent organisational and time-management skills; high attention to detail.
• Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved.
• Adaptable to working in a fast paced ever changing environment.
• Ability to work under pressure and remain calm.
• Proactive and willingness to take on multiple tasks.
• Self-motivated and enthusiastic.
• Ability to work independently.
• Must be a team player, willing to help and be flexible.
• Continually strive for improvement.
• A commitment to safeguarding and promoting the welfare of all pupils. And the willingness to undertake appropriate child protection training when required

We are ambitious for our students, our people, and our family of schools. We believe that:

• There is no limit to what every person can achieve.
• Creativity and challenge help us get better every day.
• Learning should be personalised.
• Unique global opportunities enhance the learning experience.

The NAE Commitment

At Nord Anglia Education, we work every day to inspire our schools, our students, and our employees to be the best they can be, and we are ambitious for them all to achieve more than they thought possible in their personal, social, and academic endeavours. Within our family of schools, this aspiration is underpinned by a commitment to always act with respect, integrity, openness, courage, and ambition. These qualities are the foundation of how we approach our work and roles within NAE and are shared by everyone in our global family.

Promote and embodies The CORE 7 Leadership Capabilities:

• Accountable – Establishes a high performing culture and accepts accountability for organisational performance.
• Strategic – Leads opportunity and is committed to continuous improvement aligned with the organisational vision and direction.
• Collaborative – Works collaboratively with others to achieve organisational outcomes.
• Entrepreneurial – Creates organisational value for diverse stakeholders and achieves commercial success.
• Enabling – Drives excellence through valuing and developing others
• Agile – Achieves personal and organisational success within a changing, dynamic and complex environment.
• Resilient – Demonstrates personal resilience within a demanding environment of high expectations.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Position: Survey Experience Officer (Inbound)

Salary: S$2,500

Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay area (work in office)

Responsibilities:

• Respond to survey enquiries via inbound calls and emails

• Assist the respondents to complete the survey

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Excellent customer service skills - Focus on quality and customer service

• Able to work in high pressure, stressful situations

• Solid time management skills

• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

As an Executive Officer, you will be handling inquiries and requests from applicants; processing and directing them to the appropriate legal information/legal assistance resources. You will also be assisting in the day-to-day administration work of Pro Bono SG Contact Centre and Legal Clinic operations.

Key Responsibility Areas

• Handling inquiries and requests via multiple channels such as phone, email, chat and social media.

• Greeting visitors/applicants and directing them to the appropriate legal information/legal assistance resources, including registration.

• Answering and directing phone calls, handling incoming and outgoing mail.

• Providing first line information and support to persons seeking assistance from PBSG

• Facilitate the resolution of service user complaints and issues in a timely and professional manner.

• Logging and tracking service use interactions to identify trends and areas of improvement.

• Facilitating the maintenance of accurate and up-to-date service user information and database records.

• Documenting service interactions and resolutions in accordance with organizational policies and procedures.

• Escalating complex or high-priority issues to the appropriate department or team for further investigation and resolution.

• Participating in training and development programmes to enhance customer service skills and knowledge.

• Staying current on changes in services, policies and service consumer needs to provide effective support.

• Liaising with external agencies and authorities.

• Managing legal clinics at various locations and in the evening / weekends on a rostered basis.

• Supervising and training interns supporting the Contact Centre and Legal Clinic processes.

Requirements

• Preferably 2 years of relevant working experience

• Exposure in legal industry is not required, but would be an advantage

• Minimum GCE A Level

• Fluent in spoken and written English

• Proficient in Microsoft Office including Teams

• Excellent customer service, communication and listening skills to interact with members of the public seeking legal aid

• Fast thinking and resourceful to manage difficult/ unexpected applicants and situations with calmness and professionalism

• Flexible and open to new ideas and approaches

• Ability to handle confidential information with discretion

• Ability to work independently as well as part of a team

• Able to learn fast and work in a dynamic environment

• Organised and reliable, able to prioritise to meet deadlines

• Attention to detail and accuracy in work

• Passion for pro bono and community work

Key Responsibilities:

• Timesheet AdministratorHandle global timesheet enquires
  Manage and modify cost centre
  Assist on level one support on timesheet applications
  Manage month-end timesheet reports
  Record MaintenanceMaintain current HR files and gather employee legal document, P. File management
  Maintain human resources database by recording new hires, transfers, terminations, changes in job classifications
  Perform file audits to ensure that all required employee documentation is collected and maintained
  Organise staff French class training sessions and activities
  

To succeed in this Personnel Administration Officer (12 months contract) role, you will need to be a keen learner who is also meticulous in your work.

Key Requirements:

• Keen sense of ethics, particularly when it comes to confidential information
• Teamwork mindset
• Meticulous, attentive to detail
• Proficient in MS Office; good knowledge of Excel is a plus

This is a global corporate and investment banking institution. This organisation offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Personnel Administration Officer (12 months contract) job.

Apply now or contact me to find out more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1985549 ShiHua Goh

SIA will be conducting interviews for Direct Entry First Officers. If you meet the following requirements, we will be pleased to receive your application:

• Possesses a valid Class 1 Medical Certificate (recognized or can be validated by CAAS)
• Holds a valid CPL/MEIR with frozen ATPL or ATPL (recognized or can be validated by CAAS)
• Minimum of 1500 total multi-crew flying hours on commercial jet aircraft.
• Able to speak and understand English with ICAO English Level 4 or above for inflight radio-telephony communications
• Minimum height requirement of 1.62m to carry out safety and emergency procedures on board

Training

Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating.

Remuneration and Service Benefits

You will enjoy an attractive salary, along with various allowances and benefits.

Bond

Successful candidates who are provided with type rating training will be required to enter a training bond.

As a Applications (software) Security Officer, you play a crucial role in securing applications and projects, employing a risk-based approach. Your responsibilities span IT security architecture, transversal security projects, compliance, data management, and coordination with all IT security stakeholders.

Role:

1. IT Security Architecture:

• Plan, research, and design security architectures.
• Review and approve security requirements for applications and IT setups.
• Ensure compliance with security architecture standards and address third-party/cloud security risks.

2. Transversal Security Projects:

• Participate in initiatives enhancing security.
• Monitor and report progress, identifying and reporting IT risks.

3. IT Security Compliance:

• Align with the Group and security policies.
• Ensure compliance with regulatory requirements and security standards.

4. IT Data Management and Analytics:

• Stay informed on data security regulatory landscape.
• Ensure compliance of Data Management and Analytics solutions with security architecture.

5. Coordination with IT Security Actors:

• Align on objectives and means, contribute to global reporting.
• Coordinate with global security teams and stay informed on IT security initiatives.

6. Evolution of Security Practices:

• Deploy new security practices and DevSecOps pipeline.
• Ensure adherence to SSDLC practices and participate in awareness and training activities.

Requirements:

• 5-8 years of experience in information security and IT risk management.
• Proficiency in evaluating and designing technical architectures from a security point of view (encryption keys management, security at rest…).
• Proficiency with Network security concepts (firewalls, proxys…).
• Familiar with major OSes and databases connections
• Strong knowledge of secure development and SSDLC processes (DevSecOps).
• Familiarity with banking regulations and cybersecurity frameworks (MAS TRM,..).
• Excellent communication, leadership, and reporting skills.
• Advanced IT security certifications (CISSP/CISM/SANS Certification).

Job Responsibilities

• Verifications of customer’s / banker’s signatures
• Checking of teller transactions
• Transaction overriding
• Manage queue waiting time
• Problem solving and handling of customer feedback and complaint
• Preparation and checking of reports
• Reporting of suspicious transaction
• Ensuring that operational procedures are carried out and adhered to regulations/rules set
• Supervision / counselling of staff
• Training of staff in job knowledge

Job Requirements

• Diploma holder and above
• At least 3 years working experience in a retail branch
• Self-motivated with strong customer service orientation
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers
• Interpersonal and communication skills.
• Problem solving skills
• Able to work on Saturdays (full day)

Location: Zhong Shan Mall

Daily/Monthly Tasks:

• Perform account receivables (AR) transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system

Budget/ Estimate:

• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.

Requirements:

• 1-2 years of working experience as Accounts Assistant
• Perform the job with minimal supervision/training
• Proactive and take initiatives at work

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Supervisor

JOB RESPONSIBILITIES

• Supervise and train front desk agents, ensuring they adhere to hotel policies and provide exceptional customer service.
• Train new front desk employees on hotel procedures, systems, and service standards.
• Provide assistance and support to front desk agents during busy periods or challenging situations.
• Ensure proper handling of guest payments, credit card transactions, and billing procedures.
• Monitor room availability, manage room allocations, and handle reservations and room assignment changes
• Create and manage front office staff schedules to ensure adequate coverage for all shifts.
• Pre-assign the rooms in system and follow through on designated requirements.
• Handle escalated guest issues and find appropriate resolutions to ensure guest satisfaction.
• Collaborate with the front office manager to implement and enforce policies, procedures, and service standards.
• Ensure compliance with safety and security protocols, including key control procedures and emergency procedures.

JOB REQUIREMENT

• Diploma or equivalent. Additional education in hospitality or related fields is a plus.
• Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong customer service orientation and the ability to handle guest concerns and complaints effectively.
• Proficiency in using hotel management systems, reservation software, and office applications.
• Knowledge of front desk operations, including check-in/check-out processes, reservations, and billing procedures.
• Familiarity with cash handling procedures and basic accounting principles
• Ability to work well under pressure and in a fast-paced environment
• Professional appearance and demeanor.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please send message to 92344805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

Our reputable client in Singapore is looking for a Service Bureau Officer to join their team in Singapore.

Responsibilities:

· Attend to customers including front-counter duties.

· Handle calls, inquiries and appointments

· Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.

· Perform basic problem analysis, troubleshooting, general housekeeping & maintenance to resolve problem reported with minimal upward reference.

· Follow agreed work practices and operating procedures.

· Collate and consolidate information for reporting purposes.

· Ensure work meets quality specifications.

· Adhere to work safety measures and information securities standards.

· Undertake any other administrative duties as assigned by seniors and executives.

· Any other duties as and when assigned.

Skills/Requirement

· Acquired related working experience in administrative support

· Detailed oriented Customer Service Clerk.

Work schedule : Mon to Fri: 8:30am to 5:30pm and Sat: 8:30am to 12.30pm (will work on all Saturdays)

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

About Ashurst

Ashurst is a leading progressive global law rm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com.

Department / Role overview

Working as part of our Global Risk & Compliance Department, the Conflicts &

Ethics Team is responsible for analysing all new clients and matters to identify and resolve legal and commercial "conflicts of interest".

The role is ideally suited to an individual with a clear and confident communication style, and a desire to work collaboratively with a dynamic and motivated team. The successful candidate will have a keen eye for detail and an interest in current affairs. A legal qualification is not essential, but problem solving and professionalism are key. You will work alongside colleagues from Glasgow, London, Perth and Sydney, to provide conflicts clearance as our partners and clients pursue the most exciting deals across the globe.

Main responsibilities

• Develop and maintain knowledge ofthe rules of professional conduct applicable across the countries in which Ashurst lawyers practise
• Use your research skills to identify and verify clients, third parties and assets involved in new business requests
• Develop and apply your understanding of legal transactions to determine the relationships between parties involved in a particular matter; and if in doubt, liaise with the partners and lawyers
• Analyse information in the firm’s conflict management systems and other databases to identify any potential conflicts of interest
• Work collaboratively with team members and Senior Management to find solutions to potential legal and commercial conflicts
• Record excellent phone notes, legal and commercial analysis to serve as a record of compliance for our insurers, regulators and rm management
• Maintain the highest standards of data quality within the conflicts database.

Other tasks

• Work across function groups (Finance, HR, IT, Business Development) to tackle projects and solve problems
• Take advantage of our continuous professional development opportunities and carefully planned career development
• Assist in preparing and delivering training and other compliance education sessions for the business
• Risk and Control: Ensure that all activitiesand duties are carried out in full compliance with our regulatory requirements and internal policies

Essential skills and experience

• Prior experience within Risk & Compliance ideally within a professional services/corporate environment
• An interest in the work undertaken bya corporate multinational firm
• A desire to understand the business and work closely as a team to solve problems
• Strong organisational skills, attention to detail and able to work well under pressure
• Strong IT literacy and the ability to adapt to new processes and technology quickly
• Strong interpersonal skills required to engage all levels of legal and support staff
• The discretion required to maintain confidential information appropriately

Desired skills and experience

• Good judgement and business awareness
• Use of legal, business search engines and databases

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake

appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Roles and Responsibilities

As an Administrative Officer, you will be responsible for administrative duties in the daily operations of the company. Key responsibilities will include the following:

• Keep close track of inventory and ensure timely purchase of goods when required.
• Process online orders daily and work with colleagues to ensure good are delivered.
• Manage data entry such as issue Purchase Order, Delivery Order, Invoice etc.
• Manage incoming phone calls and correspondences (i.e. e-mail, letters, packages etc.)
• Provide general administrative support, ensure good function of office facilities and equipment, and coordinate office activities to ensure the efficient operation of the company.
• Provide assistance and adhoc duties that may be assigned whenever necessary.

Skills & Qualifications

• Candidate must possess at least a Diploma in Business Administration or relevant. Entry level welcome to apply.
• Proficient in written and spoken English and Mandarin for liaising with Mandarin-speaking vendors.
• Proficient in Microsoft Excel and Microsoft Word.
• Excellent time management skills and ability to multi-task is a must.
• Team player with good communication, problem-solving and organisational skills.