• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.

Job Description

1. provide protection/escorting VIP or business partners

2. Security Enforcement & Screening duties

3. Traffic, Crowd & Access Control

4. Able to work 12 hours shift

Training Bond: 1 year

Joining Bonus Bond: 1 year

To Apply:

Email your resume to [email protected]

XIN WEI

CEI Reg: R23118455

Link2 Manpower Pte Ltd

MOM Reg No. 22C1131

Responsibilities

• Work in manufacturing site office.
• Fixed shift.
• To perform safe entry for staffs, workers, visitors and conctractors.
• Identify and report unusual or suspicious movements in occurrence.
• To monitor CCTV surveillance when required.

Purpose: To support in the preparation and processing of monthly routine payroll functions such as computing employees’ salary, benefits, claims and processing government related claims in a timely and accurate manner.

Key Area of Responsibilities:

· Process monthly payroll to ensure that all employees received their monthly salary on time and in the correct amount

· Administer employee-related insurance and flexible benefits scheme in accordance to insurance and HR policies

· Manage statutory claims such as NS Make-Up Pay claims, Government-Paid Leave claims, etc. in accordance with government policies

· Handle employees’ enquires relating to payroll and employee benefits

· Maintenance of employee data and proper filing of essential documents to ensure that latest employee data is available when required

· Upon request by employees, prepare employment certifications letters and supporting documents for reference checks by external parties.

· Support and participate in company continuous improvement program

Qualification & Experiences:

· Diploma / Degree in relevant discipline (E.g. Business Administration, Human Resource)

· At least 3 years of relevant experience in payroll administration and management

· Prior experience in payroll-related role, preferably using Times software, will be an added advantage

· Organised and meticulous in handling confidential information

· Able to work independently and as part of a team

· Proficient in Microsoft Office applications

· Familiarity with Singapore Employment Act and statutory guidelines (e.g. CPF, IRAS, MOM) preferred

Overview:

The appointed officer will be assigned to the front desk, being the first point of contact of all visitors, students, staff and parents, ensuring the smooth operations in the school.

Job Scope:

• Provide assistance to students at sick bay.
• Assist with data entry, filing, or any other administrative support tasks.
• Assist with daily office operations such as checking on deliveries, liasing with teachers on parents’ queries, following up on student absenteeism and other simple administration tasks such as photocopying and laminating.

Requirements:

• Knowledge of MSOffice Applications and use of IT systems. (To be specified in CV)
• Minimum 2 years of experience in customer service and/or administration work.
• Display initiativeness and be resourceful to handle challenging situations.
• Preferably possess valid First-aid certification and worked in school-related environment.

Specifications:

• Working hours: 42hrs per week, earliest starting time from 7am*.

* Location: North-East x2 Openings, East x1 Opening: Please refer to screening question and choose the option relevant to you.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
• Ensure the completion and regular review of risk assessments for all work equipments and operations.
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times.

2. SKILLS

Fire Safety

Risk Assessment

Workplace Safety

ISO

Investigation

Risk Management

Environment Management

Incident Investigation

Compliance

Audits

Prevention

Occupational Health

Safety Training

EHS

Workplace Safety and Health

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• East, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience for junior role and 5 years for the senior position, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Requirement:
1. Deliver customer service over the telephone on Housing loan, car loan and auto loan on their services enquiries.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver quality service to our customers to achieve total customer satisfaction

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description:

1. To carry out your duties and responsibilities and implement safety procedures in line with the requirements under the WSH Act and other subsidiary legislations.

2. To assist the Project Manager in managing and implement the quality, environmental, health and safety (QEHS) management systems of Pikasa Builders Pte Ltd on site.

3. Registration as a WSH Officer with MOM.

4. Familiar with LTA cycling path network projects will be na advantage.

5. To liase with relevant authorities on all matters concerning site safety and security.

6. To assist in accident and injury investigations and conduct independent investigations on all accidents and recommend improvents in safety.

7. To update and submit monthly reports to LTA.

8. Able to conduct meetings and presentations for LTA monthly safety meetings.

9. Familiar with ISO and ConSASS Audit.

10. Strong communication skills to be able to engage clients and staff on WSH matters and inspections.

11. Strong presentation skills to conduct meetings, training and engage clients and staff during meetings and audits.

12. Strong documentation and paperwork pertaining to WSH matters.

13. Exercise own initiative and able to be independent pertaining to WSH matters at project site.

Job Requirements:

1. Willing to travel to multiple sites

2. Possess/own transport (bike) will be an advantage

3. Possess ECO license will be an advantage

4. At least 2 years of experience in the related field

5. Must have WSHO licence under MOM

6. Strong presentation and report writing skills is a must

Please send your Resume/CV stating your:

1. Last drawn salary

2. Expected salary

3. Reasons for leaving current company

4. Notice of availability

Applications maybe rejected if any one of the above mentioned is not stated in the Resume/CV

Position is open to SIngapore Citizens or Permanent Residents only

Only shortlisted candidates will be notified.

Responsibilities:

• Maintain close coordination and follow-up on incoming and outgoing shipments/deliveries with suppliers, forwarders, and internal/external customers.
• Communicate with forwarders and third-party logistics providers.
• Manage warehouse operations.
• Perform order fulfillment, including order tracking, invoice generation, and billing follow-up.
• Provide general administrative support, such as data entry, filing, report generation, and documentation.
• Create Non-Stock Purchase Orders.
• Handle incoming calls and attend to visitors.

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels

Requirements:

• Minimum 2 - 3 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

• Up to S$2,650 Basic+shift allowances+OT+gd perks!
• Good company to work for / Transport provided for late/night shifts!
• 30X vacancies! / Immed Start!

Our client is a one of the largest logistics MNC.

Responsibilities:

• Perform CCTV and Control Room monitoring duties.
• Undertake screening of baggage and personnel.
• Perform X-ray screening and access controls.
• Perform guarding and patrolling of installations.
• Any other duties as assigned

Requirements:

• Licensed Security Officer/Possesses valid SO ID card preferred
• Candidates without PLRD Security License will also be considered
• Able to communicate well in English
• Normal colour vision and able to work on rotating shifts
• Able to work at various locations based on Company’s discretion

Other Information:

• Working Hours: Rotating shifts (6 days)
• Location: Near Changi (transport is provided for late/night shifts)
• Up to S$2,650 Basic+shift allowances+OT claims+good perks+AWS+bonus!
• S$5K joining bonus (T&C applies)

To apply please click on the LOGIN TO APPLY button with the following details inside your resume for faster processing:

• Reason for leaving
• Last drawn Salary
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Jiang Yiang Dong

EA License | 14C7092

EA Registration Number | R1105012

• Lead the development and implementation of EHS policies, risk assessments, and safety programs for a manufacturing facility with clean room operations.
• Ensure compliance with MOM regulations, Fire Safety Act, NEA guidelines, and ISO EHS standards.
• Serve as the Fire Safety Manager (FSM), conducting fire drills and audits to meet SCDF requirements.
• Manage incident investigations to identify root causes and recommend corrective and preventive actions (CAPA).
• Conduct safety briefings, Safety meetings, and internal audits to promote a safe and sustainable workplace.
• Work closely with cross-functional teams to integrate EHS best practices into daily operations.
• Monitor and report EHS performance metrics to ensure continuous improvement and regulatory compliance.
• Prepare and submit reports on EHS audits, inspections, and compliance to management.

Requirements

• MOM-registered WSH Officer (WSHO) and SCDF-registered Fire Safety Manager (FSM) certifications.
• At least 5 years of EHS experience in a manufacturing or clean room environment.
• Familiarity with EHS standards (ISO 45001, ISO 14001) and Singapore's environmental regulations.
• Strong expertise in incident management, risk assessment, and fire safety protocols.
• Excellent leadership, communication, and problem-solving skills.
• Ability to engage and collaborate effectively with stakeholders, including contractors and management.

• Oversee and manage all aspects of accounting, including invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and other miscellaneous duties.
• Ensure compliance with company procedures for accounting entries, including the timely issuance of invoices to vendors and suppliers.
• Prepare, review, and maintain records for staff payrolls, payslips, expense claims, and petty cash reimbursements.
• Monitor cash flow and track account aging.
• Compile and prepare monthly financial reports.
• Coordinate with auditors, bankers, suppliers, and other internal or external parties regarding accounting matters.
• Provide necessary documentation and schedules for tax and statutory reporting, including quarterly tax reports.
• Handle project costing, cash flow forecasts, cash collection, banking activities, bank reconciliation, and special projects.
• Perform any other ad hoc tasks as required

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

We are looking for enthusiastic independent individuals who have strong desire and determination to succeed.

You are required to communicate and secure new sales appointments.

You are to keep existing customers updated on new development to ensure their financial needs is well taken care of.

All work can be done from home.

Facilities Maintenance Public Relations Coordinator/Officer role:

1. Communicate the available maintenance programs or schemes to relevant stakeholders.

2. Arrange appointments with applicants or unit owners for site visits, to discuss decisions and schedule upcoming work.

3. Clearly explain the purpose and scope of the maintenance work to applicants or unit owners, ensuring their satisfaction with the process.

4. Address and follow up on any feedback provided by applicants or unit owners.

5. Provide hotline support for maintenance-related inquiries.

6. Coordinate and schedule maintenance teams to carry out work at designated units.

7. Respond to public feedback regarding the services or work delivered under the program.

8. Assist the Project Manager with tasks related to the maintenance program.

Possess a minimum qualification of GCE ‘A’ Level Certificate, Diploma, or at least two years of public relations/ coordination work experience in building related projects.

The Public Relations Coordinator/Officer must possess strong communication skills in both English and their native language. Proficiency in additional dialects will be considered an added advantage.

Contract/ Permanent Position

Location: East

*Project to commence in Jan 2025

Responsibilities:

Assist in organizing various events and initiatives, including but not limited to:

• Fundraising events/initiatives such as charity golf/dinners, musicals, movie screenings, newsletters, online campaigns, and merchandise sales.
• Support coordination and collaboration with partners or individuals for events and initiatives.
• Provide logistical assistance for events and activities when needed.
• Design and create Electronic Digital Mailers (EDMs) for outreach or event invitations, based on the Authority's requirements.
• Manage queries from corporate partners or donors regarding fundraising events and initiatives.
• Track fundraising targets and receivables for each event/initiative and provide weekly updates on funds received.
• Support engagement with individuals or corporations interested in donating or supporting the organisation.
• Collaborate with social service agencies (SSAs) to feature beneficiaries in newsletters as needed.

Requirements:

1. Diploma in any discipline
2. Good command of the English language
3. Ability to work independently or in a team setting
4. Able to coordinate and work with internal and externalstakeholders
5. Good command of Microsoft word, excel and powerpoint

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with guests' booking confirmations.

Responsibilities :

• Respond to reservation requests from guests, travel agents, and referral networks made through various communication platforms.
• Ensure that reservation hotlines are attended to at all times to meet daily business needs
• Responsible for creating, updating and maintaining reservation records promptly in accordance with guests' booking confirmation
• Track future room availability and helps develop forecasts for room revenue and occupancy
• Work closely with Front Office and Sales Department in preparing the pre-registration activities and process advance reservation deposits
• Updates room inventory and comply with the policies and procedures of the property
• Candidates with OPERA knowledge and experience will have an added advantage
• Any other ad-hoc duties assigned by superior
• 5.5 days work week, regular hour

Requirements:

• Minimum GCE 'O' Levels or equivalent
• Preferably 1-2 years relevant experience
• Possess initiative, able to multi task and work independently
• Pleasant disposition and a team player
• Proficient in Microsoft Office
• Experience in Hotels/ Serviced Apartments will be an added advantage

You may send in your inquiry to [email protected]

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

Job Responsibilities

• Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising;
• Train and motivate the team to deliver service excellence.
• Make sure all guest requests and queries are responded to promptly and effectively and be available to assist on duty in the hotel;
• Maintain presence in the lobby, setting an example to team members for guest service.
• Maintain leave plans, monitor and control the department.
• Coordinate with the Housekeeping department to ensure that cleaning is followed up and procedures are maintained.
• Prepare annual budget.
• Control and review expenses monthly.
• Ensure the new join team members have all relevant information upon commencing employment and receive relevant training.
• Carry out annual appraisals with all team members and identify individual training needs per hotel guidelines.
• Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell.
• Co-ordinate with the various departments to deliver quality stay experience for guests.
• Train and develop the Front Office staff;

REQUIREMENTS

• Diploma/Degree in any discipline.
• Min 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry.
• Knowledge of Opera-cloud system.
• Competent in MS Words & Excel applications.
• Strong leadership, organisational and decision-making skills.
• A positive and people-oriented person
• Able to multi-task and detail-oriented communication
• Good interpersonal and communication skills

**We regret to inform that only shortlisted candidates will be notified. **

At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, or epiphany is achieved one-by-one. Learning fosters the soul, enhances the mind, and strengthens the hands for the work. As an individual, business and community, value is instilled through learning.

In this era of accelerated digitalization, the channels for learning and modes of learning delivery have undergone substantial growth. Our objective at Kydon is to harness technology and innovation to provide the most effective training and learning solutions for organizations and individuals who train and teach. We aspire to be their leading learning partner, fostering positive impact and difference in our world.

As a Senior Frontend Developer, you will lead the design, development, and maintenance of complex web applications using Angular and React. You will collaborate closely with cross-functional teams, including backend developers, UX/UI designers, and product managers, to deliver high-quality, scalable, and maintainable code. Your deep knowledge of frontend technologies and best practices will help shape the future of our product offerings.

Key Responsibilities:

· Frontend Development: Lead the design and development of responsive web applications using Angular and React frameworks.

· Component Design: Develop reusable components and libraries for future use, ensuring consistent and efficient frontend development practices.

· Code Quality: Write clean, maintainable, and testable code, adhering to best practices and coding standards.

· Collaboration: Work closely with UX/UI designers to implement responsive designs, ensuring a seamless user experience across devices.

· Performance Optimization: Optimize web applications for maximum speed and scalability.

· Mentorship: Mentor junior developers, conduct code reviews, and provide guidance to ensure the technical growth of the team.

· Testing: Implement unit tests, integration tests, and end-to-end tests to ensure robust application performance.

· Cross-Browser Compatibility: Ensure the technical feasibility of UI/UX designs across different browsers and platforms.

· Continuous Learning: Stay updated with the latest industry trends and technologies in frontend development, particularly in Angular and React.

Qualifications:

· Experience: 5+ years of professional experience in frontend development, with a strong focus on Angular and React.

· Technical Skills:

· Proficiency in Angular (versions 8 and above) and React (including hooks, context API, and Redux).

· Strong knowledge of JavaScript (ES6+), TypeScript, HTML5, and CSS3.

· Experience with state management libraries (e.g., Redux, NgRx).

· Expert with RESTful APIs.

· Understanding of web performance optimization techniques.

· Experience with build tools like Webpack, Babel, and NPM/Yarn.

· Proficiency in version control systems (e.g., Git).

Soft Skills:

· Excellent problem-solving skills and attention to detail.

· Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.

· Ability to work both independently and as part of a collaborative team.

· Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

· Experience with server-side rendering frameworks like Next.js or Angular Universal.

· Knowledge of CI/CD pipelines and DevOps practices.

· Familiarity with agile methodologies and experience working in agile teams.

· Experience with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes).

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!