Responsibilities:

• Actively participate in talent acquisition by internally sourcing candidates, drafting job descriptions, posting job advertisements, coordinating with recruitment vendors, and conducting interviews and assessments to ensure a smooth hiring process.
• Coordinate interview schedules with hiring managers and follow up to obtain hiring decisions promptly.
• Manage the employee referral scheme, channeling referrals into the interview process if they meet requirements.
• Provide support for recruitment exercises. (Schools and employment institutions.)
• Assist in onboarding activities including work pass issuance and conducting new hire orientations.
• Generate monthly recruitment and headcount reports, updating hiring statuses as necessary.
• Assist in conducting salary analysis for candidate and ensure compliance with guidelines.

Preferred Requirements:

• Diploma / Degree in Human Resource / Business
• 1 Year of related working experience
• Prior recruitment / talent acquisition experience is highly welcomed.

Job code: LONC

EA Reg No.: R1766561 (Chua Long Wee, Andy)

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

a) Carry a positive image while providing professional customer service to all our customers on board the ship

b) Making sure that the team attends to our customer’s request promptly and accurately

c) Monitor the ship’s schedule and ensuring all customers’ orders are delivered on time

d) Liaise between customers and our team for customer’s requirements

e) Ensure items rejected by vessel is returned promptly to vendors

f) Handle customer’s and company’s items with utmost care

g) Check that delivery order is returned to office promptly

h) Ensuring positive customer experience at all times by going the extra mile to exceed customers’ requirements and expectations

i) Assist in collecting the correct amount of cash from customers and submit to finance department immediately

- Monitor, arrange and update workers training

- Liase with training provider regarding the training registration & payment

- Assist to prepare the workers pay

- Update worker particular and leave record

- Prepare and Issue Invoice to client

- Monitor and assist on work permit renewal

- Monitor and arrange the worker home leave record

Boarding Officer - ship chandelling industry [3770]

Working location : 2 mins walk from Joo Koon MRT
Working days : 5.5 days
Working hours : 9am - 6pm | 9am - 1pm
Salary: $2,100 - $3,000

Responsibilities

• To prepare and deliver / go on-board vessel to supply their requirements.
• Warehouse duties.

Requirements

• Must have Class 3 Driver Licence.
• Experience in ship chandelling industry is added advantage

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Logistics Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 1 year of relevant logistics working experience
• Knowledgeable in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Who we are:

SN-Riverwood is a company not only with a passion for logistics solutions, but we are also a company hunting for great people to join us in the pursuit of our personal and professional growth.

Our team’s culture strongly embodies and encourage openness in communication and radical transparency in our working environment. The best ideas always speak the loudest, regardless of one’s position or standing within the company.

Our company values are founded upon the tenets of accountability, responsibility, transparency and integrity. We encourage our team to think and dream like a business owner. Empowering individuals on their journey of personal growth ensure that their experience with us is constantly challenging yet reachable and achievable by guidance from the leaders.

We are looking out for driven, disciplined and passionate individuals –willing to (consistently) go the extra mile for the company (and themselves, of course).

Join us in making our dream your reality, in the ever-growing industry, especially with the current time where we are just scratching the surface.

As an Customer Service Officer, you will be responsible for:

• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy
• Respond to customer enquiries and provide quotations to customers promptly
• Process incoming and outgoing customer’s orders
• Manage daily operations and customer inquiries and requests
• Take orders from customers and coordinate with the various parties to ensure timely delivery.
• Follow up on customer’s requests and scheduled orders
• Generate picking lists and delivery orders for warehouse and transport departments
• Ensure business transaction closure from sales order through issuance of delivery note to invoicing and payment
• Process inquiries and send booking confirmations to customers
• Other ad hoc duties as assigned by the Manager

Requirements:

• Minimum ITE NITEC / Higher NITEC in Logistics / Business studies
• Prior experience in customer service and/or in the logistics industry would be distinct advantages
• Possess good time management & strong interpersonal skills to work effectively in a team.
• Able to execute the tasks independently, multi-task, good follow-up skills and time management
• Able to work in 5.5 days work week (Alternate Saturday after probation)

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Highlights

• Vegetarian Duty Meal
• Attractive salary commensurate with work experience
• Few minutes of walking distance from Bright Hill MRT Station (TE7)

Duties and Responsibilities

• Assist the teams of Service and Work Order (SWO) and Requisition in managing daily tasks
• Communicate with end users and understand their needs and requirement for the requested goods/services
• Source for vendors/contractors, request for quotations and negotiate for terms favourable to the Monastery
• Follow up with vendors/contractors on goods delivery/work progress, invoices and required documents
• Provide vendors/contractors with timely feedback to ensure goods/services quality and work effectiveness & efficiency
• Ensure compliance with the department SOPs
• Perform documentation and other administrative duties
• Support the Monastery events and activities when required

Job Specifications

• Diploma with at least 2 years of relevant experience
• Bilingual in English and Mandarin to deal with Mandarin speaking stakeholders
• Good communication and interpersonal skills, be tactful and diplomatic in handling of relationships and working well with all levels of personnel
• A good team player upholding integrity and honesty in all dealings
• Good negotiation and coordination skills
• Able to work on weekends, public holidays or irregular working hours when required
• Possess valid Singapore Class 3 driving licence will be of an advantage

We regret that only shortlisted candidates will be contacted.

Customer Service Officer

• Salary: $ 2.2k to $ 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit MRT

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Looking for Executive Admin Officer for our Hire Purchase Department.

Work location: Ang Mo Kio (5 days work week)

Responsibilities:

· Prepare sales documents

· Liaise with banks, hirers, workshops & other partners

· Ensure documentations are correct and in good order

· Data entry

· Prepare and submit insurance & loan applications where necessary

· Organize, store and print company documents as needed

· Provide administrative & coordination support to the department

· Other ad-hoc duties assigned by the management

Requirements:

· Candidate must possess at least Secondary / ”O” Level / Professional Certificate / NiTEC

· Required language(s): English

· Required Skill(s): Microsoft Office

· Preferably Non-Executive specialized in Clerical/Administrative Support or equivalent

· Candidates must be work driver, motivated & keen to learn

Duties/Responsibilities:

• Emergency response: Act promptly in emergencies, notify relevant personnel, and follow safety protocols.
• Quality and safety: Ensure compliance with quality standards and health/safety regulations.
• Product and parts sourcing: Procure items for general repairs, e.g., drywall and bathroom fixtures.
• Preventative maintenance: Monitor and execute scheduled preventive maintenance.
• Routine inspections: Regularly inspect premises and equipment for any issues.
• Contractor oversight: Supervise contractors during professional repairs.
• Project participation: Engage in various projects, including alteration works.
• System functionality: Verify the functionality of building systems like irrigation.
• Additional duties: Perform other required duties and activities.

Required Skills/Abilities:

• Work status reporting: Proficient in creating reports to update management on work status.
• Experience criteria: Preferably possess a minimum of three years in building maintenance, construction, plumbing, or electrician roles; however, it is not obligatory.
• Carpentry and repair expertise: Knowledgeable in general carpentry and repair practices.
• A&A project management: Experienced in overseeing Alteration and Addition (A&A) projects.
• Physical capabilities: Must be physically capable of climbing ladders, bending, or maneuvering in confined spaces.

• Supervise and ensure the smooth running of the operations

• Provide on the job training and coach staff to meet the contractual requirements

• Ensure environment and premises are maintained at high hygiene standards

• To ensure all works carried out by Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements

• To ensure all daily and periodic cleaning works are carry out as per schedule

• Responsible to inspect job site for proper cleaning

• Resolve on-site operational issues

• Manage stock level, machines and maintain neat and organized store areas

• Report to HQ for any faulty equipment

Other work duties assigned by superiors

About the role

McConnell Dowell seeks an experienced RTO for one of our major infrastructure projects in Singapore.

Key Responsibilities

• Inspection and supervision of Archi work, including but not limited to ALC wall & drywall, off-site precast toilet units, off-site precast façade panels factory, epoxy flooring, vinyl flooring, carpet flooring, plastering, painting, raised floor system, ceiling, screeding, tiling, waterproofing, room handover, defects, auto-door testing, lift interior, & resolving conflicts between Architectural, Structural & M&E works.
• Inspect and conduct all required tests for the project.
• Preparation & issuance of site memos on bad workmanship & non-compliant works.
• As-built drawings checks.
• Highlight safety issues as & when observed.
• Attend and witness all on-site testing of architectural works as required by the Client and authorities.
• Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.
• Inspect the completed works and record all defects for rectification before handing them over to the Client.

About You

To be considered for this role, you will have;

• Diploma in a relevant field and a minimum of 8 years of architectural experience, along with at least 5 years of experience in supervising construction for projects of similar scale and complexity in a local context.
• Has good working knowledge of Architectural and Interior Design finishing works and compliance with local Building Regulations.
• Prefer to have LTA MRT project experience.
• Able to work alt sat work week.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Service Desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight customers.

· Be available to take calls.

· Polite and professional service.

· Prompt response to queries via voicemail / email / fax.

· Accurate assessment/ resolution of problems.

· Provide first level support to troubleshoot and solve technical problems.

· Regular updates for follow up actions & problem status.

· Escalation of problems to second level as per work instructions.

· Work to improve processes where applicable.

· Work with Team Lead to feedback and / or improve processes.

MANDATORY SKILLS

CompTIA A+

SUPPORTING SKILLS

ITIL IT Service Management, ITSM – Information Technology Service Management

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities:

• Provided administrative support to ensure efficient operation of office
• Monitoring and preparation of purchasing related reports.
• Perform administrative duties such as filing, typing, copying, stapling, scanning, etc.
• Maintain and update supplier information such as track record, experience, product lines etc.
• Completes operations requirements by schedule and assigning administrative projects and expediting work results
• Supports the team by performing tasks related to organization and strong communication.
• Contributes to the team effort by completing relevant results as needed.
• Any other ad hoc duties as assigned from time to time

Requirements:

• Minimum Diploma or equivalent on Business Admin.
• Minimum 3 years of relevant working experience
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat
• Able to work independently as well as a good team player

Location: Jurong East

What we can offer

• Incentive scheme 4%, 8%, 12% monthly based on sales target (applicable after 3 months confirmation)
• Working at our beautiful waterfront restaurant nestled in Sentosa Cove. Our view of million-dollar yachts from One Degree Marina is akin to the harbours of Australia for a truly "overseas" atmosphere

Job Description

Key Responsibilities:

• Greeting guests as they arrive at the restaurant and seating them at their table
• Managing the restaurant's reservation system and taking phone calls to book tables
• Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests
• Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service
• Assisting with the management of the restaurant's waitlist, communicating wait times to guests
• Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising

Requirements:

• 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment
• Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests
• Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail
• A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment
• Basic computer skills, with experience using reservation systems

• Minimum 10 years’ experience in supervision of New Erection works for government and commercial sectors comprising Architectural & Interior design trades.
• Availability to commence work in April 2024 for a period of 21 months.
• Please email your full resume, contact number(s), present / expected salaries, track recordover the last 10 years, copy of valid RTO certificate, client testimonials / feedback (if any) and reference of project supervision (RTO inspection forms / reports of a completed project that is non-confidential) by 7 March 2024 to: [email protected]

Job Highlights:

· Good and friendly working environment

· Friendly & sincere working culture with training provided

· Good career growth prospect

Responsibilities:

· Responsible for scheduling appointment calendar

· Promoting massage treatments and packages to customers

· Record daily transaction for all services performed

· Responsible for the day-to-day operations of the retail counters

· Enhance guest recognition at all times be addressing guests name and interacting with them on a professional level

· Handle front desk duties such as answering to customer’s queries, appointment, scheduling, Cashiering etc.

· To maintain and update customer database at all time

Requirement:

• Minimum GCE 'N' Level or above

• Pleasant and service oriented personality

• Computer literacy – Words, Excels, Email

• No work experience required (Training will be provided)

• 6 days’ workweek

• Shift 1: Monday to Thursday- 10.00am to 7.00pm

• Shift 2: Weekend- 10am to 7pm / 11am- 8pm/ 12pm to 9pm

• Able to work on retail hours

• Basic salary + personal sales commission

Interested candidate please CALL/ SMS to 67370010/ 98391664 or for interview arrangement.

The Opportunity

• Focus: Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Preferably min 1 year experience in Call/Contact Centre environment
• Minimum O Levels graduate
• Comfortable with rotational shifts (including weekends and PHs).

The Job

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Service Officer
• We regret to inform that only shortlisted candidates will be contacted

CLUBHOUSE EXECUTIVE (Covering Night Duty Officer/Night Duty Officer)

(Location : Changi)

As a Clubhouse Executive (Covering Night Duty Officer/Night Duty Officer) in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.

What you’ll be doing:

• Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.
• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office.
• Manage housekeepers and security guards
• Oversees the Chalet operations when on duty overnight (covering Night Duty Officer when he is on off).

We want you, if you have/are:

• Minimum Nitec with at least 1 years of working experience in Customer Service.
• Good communication and interpersonal skills.
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive with good learning attitude.
• Able to work on weekends, Public Holidays and overnight.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

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