Job Responsibilities:

• Maintain and update ISO9001 and ISO14001 documentation control
• Manage office ISO9001 processes to achieve office quality objectives
• Prepare required documents for new employee/workers briefing
• Office stationery management including labels/A4 paper purchase control
• Take care of office’s pantry food and beverages
• Manage all matters relevant to workers’ dormitory such as inspections and etc.
• Manage and update training documentation folder for all employees and workers
• Prepare documents/files/folders required for all customer/external/authorities audit
• Update and maintain license and permit folder of company
• Company orientation and onboarding arrangement
• Assist production/office for production labels printing
• Arrange festivals celebrations such as New Year’s Eve, Christmas, CNY and etc
• Source and arrange training/courses for employees and workers proactively
• Arrange department bi-monthly meeting to update any issues, prepare meeting minutes
• Ad-hoc assignment when assistance is required from colleagues
• Ad-hoc work assigned by supervisor

Job Requirements:

• Minimum Diploma
• Candidates with 2 years of admin/receptionist experience will have an advantage
• Possess good working attitude with willingness to learn
• Self-motivator and able to perform tasks independently with proper organisation skills
• Able to start work upon short notice

YMCA of Singapore

The Role

You are responsible for providing prompt and exceptional service to customers.

Responsibilities

• Register guests by obtaining and/or confirming room requirements, verifying pre-registration and managing customer expectations and needs professionally.
• Respond to reservation enquiries promptly and deal with reservations accurately and efficiently.
• Responsible for providing prompt and exceptional service to customers.

Job Requirements

• Preferably with ‘O’ Level, ‘A’ Level or Diploma holder in any discipline.
• No related work experience is required as on-the-job training will be provided.
• Other general customer service-related experience will be advantageous.
• Customer service and people oriented.
• Good communication, listening and interpersonal skills.
• Innovative team player that is dynamic, self-motivated, pro-active, and mature.
• Willing to work on a rostered 5-day work week, including weekends and public holidays.

Customer Care Officer (1 Year Contract) x 8

Work Office Location : North (Accessible by MRT)

Working Hours : Mon – Fri, 830am – 6pm, Alternate Sat: Half day

Main Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided

Interested candidates, please email your updated resume to Darenme Sit at: [email protected] to apply or contact via Whatsapp : +65 8817 8684

1. Full Name

2. Residential Area

3. Availability

4. Position Applied: "CallCentre"

Only Shortlisted candidates will be notified.

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

• Act as the first point of contact for the customers
• Understanding both internal and external customers, anticipating customer needs and giving a high
• priority to customer satisfaction
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
• Ad-hoc duties that related to contact centre projects

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Preferably Diploma in Logistics or Business Admin
• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Responsibilities:

• Internal Funds Transfer, Account Closure, Fee Waiver, Cashier's Order and Demand Draft Issuance
• (BU) letter/memo of instruction and ensure documents received are for processing
• Verify customer / BU signatures and ensure BU grids are complied with.
• Communicate with internal customer / BU regarding customer / BU letter / memo of instruction
• Exercise vigilance when performing transactions and report any unusual or suspicious transactions immediately to supervisor.
• Perform end-of-day reconciliation of instructions received.
• Perform financial transactions as maker role.
• Adhoc assignments / project as assigned.

Job Requirements:

• Bachelor Degree with 1 year of working experience in Banking or Operations
• Open to entry level, on job training provided
• Knowledge in Account services
• Good communication skills and willing to learn attitude
• Open to contract role

• Coordinate and monitor service arrangement. (e.g Travel plans, accommodation, and other document application etc)

• Handle administration and paperwork (e.g Marketing research, Meeting mints, etc).

• Ensure efficient in assisting our clients with any requirements, handling feedback.

• Prepare for consultation and recommendation report when required

• Handle clients’ mails, messages, and answering phone calls.

• Supervise and ensure the smooth and efficient ongoing project.

• Supervise on project budget, schedule, and quality.

• Ensure clients receive an optimum level of service and care at all times.

• Ensure vigilance of any service discrepancies.

• Perform any other ad-hoc duty as requested by superior or management. Not limit to perform Household Duty (i.e Regularly monitor maintenance work, Financial record, and shopping list etc. )

Desired Profile:

• Experience as concierge, customer service or from hospitality related industries would have advantage.

• Self-motivated and open-minded with ample cultural awareness and eager to work in a multicultural environment.

• Proficient in Microsoft office (Word, Excel,PPT and other Windows programs)

• Good attitude, strong communication, interpersonal and customer service skills.

• Excellent judgement, attention to detail and ability to handle confidential information.

• Having Experience service VVIP or VIP will have advantage.

Main responsibilities

Timesheet Administrator

• Handle global timesheet enquires

• Manage and Modification of cost centre

• Assist on level 1 support on the timesheet application

• Month end timesheet reports

Record Maintenance

• Maintain current HR files and gather employee legal document, P. File management

• Maintains human resources database by recording new hires, transfers, terminations, changes in job classifications.

• Performing file audits to ensure that all required employee documentation is collected and maintained.

• Organizing staff French class training sessions and activities

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Qualifications and Profile

• Keen sense of ethics, particularly when it comes to confidential information’s

• Teamwork mindset

• Meticulous ,attention to detail

• Proficient in MS Office; Good knowledge of excel is a plus.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments. If you are looking for a part-time job where you can learn a lot, you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

You will help to fix appointments and we will provide great support for you to excel in this role.

Job Description

The candidate will report to the Admin Manager, He/ She will provide administrative operational support across the organization. He/She will ensure all administrative responsibilities are completed accurately and delivered with high quality and in a timely manner. The candidate must be bilingual, possesses good interpersonal and communication skills. Proficient in Microsoft Office. Meticulous and observant with an eye for detail.

Key Responsibilities

· Provide administrative and secretarial support to the Admin Manager or Assigned General Manager.

· Provide administration work and ensure the smooth operations of our Business Divisions. Liaison and coordination with Landlords, Tenant, Vendors, Government Authorities for contractual, licences, appointments, meetings etc.

· Attend meeting and minutes taking and writing.

· Prepare and manage correspondence, licenses, agreements and reports independently.

· Participate in any other task or project assigned from time to time.

Requirements

· Bilingual in both spoken and written skill.

· Highly organised and self-motivated.

· Meticulous and responsible.

· Able to work independently and multi task.

· Able to commence work immediately.

Educational and Work Experience

· Minimum 'O' level and above.

· Similar admin work experience in Food and Beverage industry preferred.

· Knowledge of office administration procedures.

· Competency in Microsoft Office software, Words, Excel and PowerPoint.

Benefits

· Work life balance

· Bonus

· Medical

· Birthday Voucher

Ibis Styles MacPherson- An International Brand hotel under Accor hotels.

Job Description & Requirements

• Handle operations of front line duties at front desk.
• Multitasking in guest services for room deliveries.
• Responsible for the daily cashiering and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail and messages.
• Identify the person to whom he/she is speaking, the subject of the request and direct the guest accordingly.
• Friendly person with the passion for guest services.
• Training provided and career opportunities in hotel industry.

Requirements

• A positive attitude and ambitious
• Willing to learn new things
• Strong time management
• Well-disciplined and can work independently
• Friendly and great guest relations skills
• Great personality – bubbly and enthusiastic
• Friendly person and a strong team player
• Great personality & happy person
• Detailed person with a commitment to the Job
• Reliable and Punctual - willing to work different shifts - mornings and afternoon shifts available
• This role requires shift & weekend work schedule.

Interested candidates, please send your CV to [email protected] and [email protected]

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Carry out estate inspection, identify building defects and supervise maintenance and improvement works.
• Attend to residents/tenants’ enquiries, monitor contractors’ performance and manage arrear cases.
• Working with grassroot leaders on maintenance issues and to organize activities
• Any ad hoc duties as assigned by the supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Property Development/Real Estate Management or equivalent
• Diploma in Building / Facilities Management / Real Estate Business / Intelligent building
• Non-Diploma holders are required to have at least 3 years experience in Facilities Management (minimally Nitec)
• Entry-level candidate with relevant Diploma are welcome to apply
• Able to work under pressure and willing to do overtime

Job Description:

The Customer Service personnel is responsible for providing post-sales support, to meet customer needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.

• Handle all incoming phonecalls/emails/faxes, promptly and professionally

• Plan and coordinate daily deliveries & collections

• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes

• Prompt follow-up and response, on customer backorders, contracts, enquiries and requests

• File all required records promptly and in proper sequence

• Work closely with internal teams (warehouse, operations, sales, technical and finance) to resolve customer issues

• Ensure conformance to required Standard Operating Procedures

• Provide administrative support, as and when required

• Act as backup for other team members, as and when required

Required Skills:

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Possess sense of urgency and able to work in fast-paced environment

• Good spoken and written communication skills

• Good interpersonal skills

• Systematic and meticulous

• Possess good initiative, with desire for continuous learning

Qualifications Required:

• Previous customer service experience will be advantageous

• Competent in Microsoft Office (especially MS-Excel) applications

Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.

SO at One-North International School

(Permanent Day Shift)

Location: One North

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate shifts.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Walk-in for interviews:

Time: 9am to 5pm except PH

Address: 10 Anson Road #26-09 international Plaza (Tanjong Pagar MRT)

Singapore 079903, Open Mon-Fri (9am - 5pm)

Tel: 6324 0648

HP: 9816 5000 (SMS/Whatsap only)

What We Do

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

WHO WE ARE LOOKING FOR:

Do you love finding new ways to tackle a client's problem? Are you a good listener who values empathy, integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing relationships? Here at The Trade Desk, we're in search of Account Executives who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What you’ll do:

• Drive revenue independently and manage a portfolio of business from brand direct clients
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Overseeing clients operationally and strategically as well as providing direction for how we go upstream
• Take responsibility for more complex brand relationships across Southeast Asia. Apply business insights and industry knowledge to advance the client and TTD’s goals. Persuade and lead senior level meetings
• Maintain a strong understanding of the product roadmap and platform functionality but is also able to think on a more macro-level and develop messaging which factors in the wider industry and trends
• Assist with projects and go-to-market strategies which impact the wider BD team and start to develop the understanding and commercial insights needed for forecasting and other sales management techniques

Who you are:

• A minimum of 7 years of experience in online advertising in outbound sales.
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, or other online advertising roles
• Strong communication skills with the ability to speak with senior levels and establish long-standing, consultative client relationships
• Existing relationships with decision-makers across verticals such as CPG is a plus
• Proven track record of exceeding revenue expectations
• An inspirational leader with strong management and leadership skills through a collaborative team approach. Ambition to develop personally and nurture the development of others
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
• Strong quantitative skills and negotiations ability
• Able to travel for business and internal meetings, particularly across Southeast Asia

• Perform all duties of a concierge at a luxury development.
• Ensure that services provided are of the highest quality.
• Provide a friendly and pleasant experience for the residents, their guests and all visitors to the development.

Requirements:

• At least 2 years relevant working experience in the service/hospitality/aviation industry.
• Have a friendly and pleasant personality and possess good customer relations skills.
• Have excellent personal grooming and presentation standards.
• Able to perform 5-day work week with morning and afternoon job rotating shifts (no overnight shifts). Orchard area.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Inbound Call Centre Officer ( 6 months contract,$2,500 per month)

5 days a week ( Monday - Sunday) 830am – 5:30pm / 1230pm – 930pm

Location:Clarke Quay

Job Description

• Respond to survey enquiries via inbound calls and emails
• Assist the respondents to complete the survey
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

Your Role

We are looking for an experienced Permit Declarant/ Freight Officer/ Freight Coordinator (Permit Declaration/ Need custom competency Test certificate) to liaise with shipping, freight forwarded and suppliers. You will be responsible to declare permits and handle shipping documentations. You also responsibility for client’s inquiry such as track and trace shipments. In charge for administration matters relating to the Air and Sea operation set up.

What Will You Do

• To liaise with freight forwarded, shipping and suppliers.
• Responsible to declare permits and handle shipping documentations.
• Responsibility for client’s inquiry such as track and trace shipments
• In charge for administration matters relating to the Air and Sea operation set up.
• Any other ad hoc duties assigned

What Do We Want

• Min Diploma in logistics, engineering or business or other related field
• At least 2-3 years in supervisory role or hands on operations experience / relevant shipping experience
• MUST Passed Custom competency test. And have own Permit Declaration ID
• Knowledge of MS Excel, Words, PortNet/ Tradenet and inventory system
• Proficient in handling shipping documents
• Have customer service skills.

What Will You Get In Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now

Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

Join IntelliStream Research Group as Project Officer at School of Computer Science and Engineering (SCSE), NTU, a dynamic team within the Parallel and Distributed Computing Lab, linked to the DANTE group. Our focus: system research in Machine Learning and Database interactions.

This six-month position, with potential renewal, involves developing a scalable, accurate Retrieval Augmented Generation (RAG) framework, data collection, coding datasets, developing deployable prototypes, and authoring high-quality research papers. Additional duties include student guidance, meeting participation, and other relevant research activities.

Key Responsibilities:

• Responsible for designing and developing new RAG framework which is more scalable and more accurate.
• Assistants for data collection and manual coding of the datasets.
• Responsible for developing deployable prototype systems based on research results.
• Responsible for writing research papers of high quality based on research results.
• To provide guidance and support to any students associated with the project.
• To attend, contribute, and where necessary lead relevant meetings.
• To undertake any other duties relevant to the programme of research.

Job Requirements:

• Bachelor’s Degree in Computer Engineering, Computer Science, or equivalent
• Must have a strong background in machine learning and database systems
• Familiarity with major deep learning libraries (e.g., Pytorch, TensorFlow), and proficiency in C, C++, Python, and English.
• The ideal candidate works independently and collaboratively, adapts to flexible hours, and reports to a senior team member
• Proficiency in basics of programming languages such as C, C++ and Python
• Proficiency in English
• Ability to work with limited supervision and work collaboratively in a multidisciplinary team
• Ability and willingness to work some flexible hours

We regret that only shortlisted candidates will be notified.

Job Description:

• Monitor safety and health aspect of the projects
• Conduct Mass toolbox meetings to highlight safety issues
• Conduct internal training for all site staffs
• Conduct daily inspection of work activities to ensure implementation of safe work procedures
• To investigate near miss / incidents / accidents & generate reports and recommend remedial actions
• To ensure risk assessment control measures are implemented on site and feedback to superior
• Develop safety programs and monitor workers safe work practices
• Comply and assist in implementing the requirements of the WSH Act and all its subsidiary and statutory legal legislation
• Assist in identifying any unsafe condition / unsafe act & recommend / implement control measures.
• Perform any other duties as assigned by superior
• Conduct machinery inspections and ensure all equipment in good condition
• Ensure all required permits/licenses related to workplace safety, health and environmental control required by authorities and management are kept in order
• Assist in implementation and continual review of WSHMS, FPP, Lifting plan, etc.
• Candidate must possess at least Safety Coordinator / WSH Level B, Working at Height Assessor and Confined space assessor
• A team player and meticulous
• First Aider certificate would be an advantage
• At least three years’ experience in LTA MRT construction projects / Major civil / M&E projects.
• Able to start work immediately or within a short notice.
• Able to communicate at any level (Workers, Engineers and Managers)
• Able to perform shift works (Day or Night)

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Admin and Accounts Officer - Ubi / Automobiles [3770]

• Working Hours: Monday to Friday (9am – 6pm) + 1 Saturday per month (9am – 1pm)
• Salary: $2500 - $3000
• Working Location: Ubi

Job Requirements

• A minimum of NiTEC or certificate in Accounting, Business Administration or equivalent
• Preferably with at least 2 years’ experience in related field

Job Description

• Generate invoices.
• Prepare and process of car commission.
• Update of new car inventory.
• Process new cars registration.
• Month end journals.
• Adhoc duties as and when assigned.
• 80% Admin duties and 20% Accounts duties.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne