Highlights

• 5 Day Work Week, Monday to Friday (8.00am-5.30pm)
• Immediate hiring
• Work life balance (no OT required)
• Basic salary up to S$2500 + Fixed AWS
• Yishun/Sembawang, Singapore

Responsibilities/Requirements

• Loading and unloading of goods
• Responsible for checking of incoming/outgoing goods
• Ensure the daily smooth operation of the warehouse
• Perform general housekeeping duties in the warehouse
• With class 3 license
• Any other duties as assigned by his superiors

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

SBI Securities (Singapore) Pte. Ltd. (“SBISSG”) is the Singapore subsidiary of SBI SECURITIES Co. Ltd., a Japan’s leading online securities company within the SBI Holdings Inc. which is listed on the Tokyo Stock Exchange and part of the SBI Group of companies. SBISSG is licensed to conduct the regulated activities of dealing in capital market products that are securities as well as advising on investment products that are securities. We work closely with our Tokyo and Hong Kong offices servicing Institutional, Accredited and Expert Investors in the region.

We would like to invite talents to apply for the role as Associate/Assistant Vice President. Key role is to provide Finance and Admin support to the team and reports directly to the Head of Finance & Admin.

Role and responsibilities include: -

• Process payments for vendor invoices and staff expense claims. Track accounts receivable, accounts payable and raise tax invoices. Perform daily bank reconciliation.
• Prepare journal entries to record the accounting transactions in a timely manner.
• Prepare financial and regulatory reports to local management, parent & holding companies and regulators including MAS and IRAS.
• Assist with statutory reporting which includes annual audits, preparation of financial statements and tax computation.
• Perform general office administrative work which may include arrangement and coordination of meetings.
• Assist Finance & Admin Head on adhoc projects.

Requirements: -

• Degree/diploma in accountancy or equivalent, or a related field is required.
• At least 3-7 years of related work experience in security brokerage environment or financial sector will be an advantage.
• Proficiency and efficiency in Microsoft Office Suite is a must; proficiency in Sun System will be a plus.
• Good team player.
• Attention to details and commitment to work efficiently.
• Ability in Japanese language will be an asset.
• Applicant must hold a current Singapore Citizenship or PR.

Final position title and remuneration package will commensurate with qualifications and experience. Flexible Work Arrangement is possible. If you would like to work in a small medium size broker dealer environment with friendly colleagues and to grow with the company, we invite you to join the team.

Please send in your resume and contact details (email and mobile phone), including mention of your earliest possible commencement date and expected remuneration. We regret that only short-listed candidates will be notified.

Warehouse Assistant

• Working Day: 5.5Days (9am-6pm ; 9am-2pm)
• Location: Tuas Crescent
• Salary: $2,200 - $2,500 + OT + AWS

Requirement:

• At least 1 year’s relevant experience
• Required to carry heavy load of up to 20kg

Job Responsibility:

• Monitor, receiving, storing, packing/unpacking, loading/unloading of goods/stock/tools.
• Arrangement and store packaging products/ stock items in the proper allocated location.
• To conduct inventory count and to verify stockdiscrepancies.
• Maintain cleanliness / good housekeeping in store.
• Any other ad-hoc duties when required.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Looking for part-time/full-time clinic assistants. Need to be able to work weekdays and at least one weekend.

Duties include:

-Cashiering

-Handling medication

-Patient registration

-Answering phone calls

-Assisting doctor (chaperone)

For those interested, please send in your resumes, or contact us through:

Email: [email protected]

Phone: 63652001

Thank you!

Our Client:

Our Client is a luxury watches brand that originated in France. We seek a Regional Commercial Assistant Manager to develop and enhance the overall performance of the Southeast Asia markets, to deliver sales target and to focus on retailization of the existing POS under Wholesale (Retail Partner) operations.

Job Responsibilities:

WHOLESALE (RETAIL PARTNERS) ACCOUNT MANAGEMENT SUPPORT (65%)

· Define commercial guidelines in terms of incentives, marketing plans, network development, sales order fulfilment (Model Stock Orders) and inventory management.

· Retailization implementation: clear KPIs set up and monitoring across all Retail Partners (including retail metrics, contract strategy, operating models.

· Foster and maintain close relationships with Wholesale (Retail Partners), motivate and animate the Brand Ambassadors, ensure high service standards and optimal support to the Brand.

REPORTING AND ANALYSIS (25%)

· Prepare Wholesale (Retail Partner) reports on retailization KPIs (Retail Metrics, Contact Strategy, Operating Models - model stock, auto-replenishment, booster ordering, inventory, SOSI etc) on a monthly basis.

EVENTS AND PROJECTS (10%)

· Assist in event organization (invitations, coordination on logistics/travel arrangements for VIP customers attending overseas events).

· New openings and closings, and ensure all SOPs are in strict compliance.

Job Requirements

· Minimum 5-6 years of experience in similar capacity.

· Strong business acumen and data analytics.

· A good team player and good negotiation skills: able to build and maintain robust professional relationships with Wholesale (Retail Partners) and other stakeholders.

· Time management: able to manage multiple stakeholders and projects simultaneously while remaining flexible to shift priorities.

· Proficient in MS Word, Excel and PowerPoint.

Registration No: R22104771

EA Licence No: 22C1376

You will assist the Medical Social Workers in carrying out administrative work, in the delivery of social services to patients and their families. This includes processing of information and statistics on assistance through an electronic system. You may be required to gather information from patients and their families and assist them with the financial assessment procedures. You may also be required to conduct home visits.

Job Requirements

• Diploma preferably in Social Work / Community Service / Human Services
• Relevant experience in Social Services, Accounting and Statistics will be an added advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills

• 5days / Mon-Fri/ Central

Job Description:

Accounts Payable-

• Sort, code and match invoices
• Set invoices up for payment
• Enter and upload invoices into system
• Track expenses and process expense reports
• Prepare and process electronic transfers and payments

G/L data entries -

• To generate G/L details for closing team

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Prepare Science apparatus for experiments and Mathematics

manipulatives for lessons.

• Keep Science apparatus and Mathematics manipulatives after

lessons.

• Assist the HOD/Science and HOD/Mathematics to develop a

stock list for stocktaking, do stock taking of both Science

apparatus and Mathematics Manipulatives and maintain the

stock list after yearly stock taking.

• Organise return and collection of Math and Science deskcopies

on an annual basis.

• Organise Math and Science resources neatly in Math cupboards

and in the Science laboratories.

• Perform simple repair of equipment and manipulatives when

needed.

• Work with teachers to create simple manipulatives and/or any

other materials for Math and Science Departments programmes.

• Support the Math and Science Departments for recess activities.

• Help with photo-taking for Math and Science programmes or

activities.

• Work with teachers to take simple Math and/or Science teaching

videos

Job Description:

• Follow all laboratory protocols and policies in checking specimens (e.g. blood, stool, urine, etc) received & make sure that names tally with the request forms for testing.
• Assist in the care and maintenance of lab work area, furnishings & equipment.
• Follow test requirements of reference laboratory & procure appropriate specimen for testing.
• Perform bar coding samples & processes laboratory specimens received from patients under prescribed laboratory guidelines.
• Utilize lab information system (LIS) to register patients, retrieve results & print reports.
• Maintains adequate level of supplies in the work area.
• Receives requested stock items & distributes them to the appropriate place within the laboratory
• Aliquoting of urine samples

Requirements:

• Min. 'N/O/A' level or Diploma from any field
• No experience required

If interested, please email Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Job Scope:

• Provide the full range of administrative support activities to the team and its lead.
• Manage high-level, time-sensitive meetings (both internal and external), conference room reservations, teleconference set-up, external individual visit to the site and associated meeting logistics.
• Manage meeting minutes, meeting follow-ups and expedite flow of work.
• Manage calendars, travel arrangements/itineraries and expense reports for the PPA APAC Lead (and the team as necessary).
• Support vendor contracting and management. Draft vendor service agreements, create purchase orders, monitor invoices and facilitate vendor credentialing in line with policies.
• Ensure effective and efficient team communications (including managing records and files) by managing communication tools such as Teams. Create and maintain distribution lists, organizational charts and maintain electronic files.
• Manage timely and accurate tracking of team’s budget and expenses, including generating monthly reports.
• Work with internal systems (e.g., purchases, various approval processes). For example, manage purchase orders through the system and track invoices.
• Manage incoming/outgoing mail, including the appropriate handling of sensitive and confidential correspondence.
• Collaborate with other operations and administrative assistants and colleagues to facilitate cross-functional communication and coordination.
• Undertake other tasks as directed by the Policy & Public Affairs APAC Lead. You will support other groups within GPPA when needed.
• Manage own time, professional development and prioritize workflow.
• Work well in self-directed environment, with minimal instruction, assumes increased levels of responsibility and takes accountability for decisions and outcomes.
• Take personal accountability for quality of own work that impacts the department and understands impacts of actions.
• Complete quality work on a timely basis, using judgment to identify most urgent issues and working to resolve them immediately.

Requirement:

• At least a Bachelors Degree in Business Management with 3 years of experience in secretary

For all interested applicants:

Apply now by sending your resume to [email protected].

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

- Up to $3,800

- Tuas

- With AWS + Variable Bonus

- Monday to Friday (8am to 5.30pm)

Responsibilities:

• Work on delicate Radar System for preventive and corrective maintenance on sites.
• Execute maintenance tasks within the committed TAT, Ops availability and good quality
• Liaise with customer for maintenance activities
• Perform maintenance activities and ensure tasks are performed accordingly to requirements
• Monitor and activate replenishment of consumables at reorder level
• Schedule and perform calibration of tools and equipment
• Provide inputs and prepare documentation required to complete job
• Manage inventory of authority furnished spares
• Perform housekeeping
• Response to customers’ requirements

Period:

• 1 Year Contract (Renewable)

Location:

• Tuas
• Shuttle Service to and from Tuas Naval Base at Joo Koon MRT (AM and PM)

Working Hours:

• Monday to Friday (8am to 5.30pm)

Salary:

• Basic Salary up to $3,800 (Depending on experience and qualification)
• Plus AWS
• VB (Subjected to individual and company performance)

Requirements:

• Diploma/ITC in Engineering in Electronics or equivalent
• Knowledge of EO/Radar maintenance experience would be advantageous
• Able to perform 24/7 stand by
• Physically fit and able to lift heavy loads
• Able to work at height and do not have height phobia
• Good team player and yet able to work independently.
• Valid Class 3 driving license would be advantageous.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Overview

You will be responsible for providing daily Operations Admin support to the team while working closely with the sales and service teams.

Duties and responsibilities:

• Responsible for the daily operations activities such as purchasing, inventory and delivery etc.
• Responding to clients' queries and calls.
• Process and maintain purchase order to suppliers.
• Monitor stock status with the suppliers to ensure on-time delivery date.
• Perform timely inventory planning and stocking to ensure order fulfilment on customers’ orders.
• Co-ordinate with freight forwarders for incoming and outgoing shipments delivery.
• Perform inventory control and tracking demo unit and monitor stock movement and ensure store in compliance with regulatory.
• Support sales team in generate paperwork (invoices, DOL and update database to ERP etc.
• Assist Product Registration (HSA & NEA), liaise and work with local authorities, compliance with SOP and renewal of relevant license/s.
• Support internal and external audits (GDPMDS)
• Assist in administrative work such as processing order for office stationery etc and schedule office maintenance/facility/visitors management etc
• All other ad hoc duties as assigned by the Reporting Managers

other Information:

• Working hours : Mon – Thurs 9am to 6pm, Fri 9am to 5.30pm
• Salary commensurate according to relevance of work experience and qualifications.

Education and skill requirement:

• Diploma graduate with no experience are welcome
• GCE ‘O’/ ‘A’/Diploma/Degree (Business, Logistics & Shipping, purchasing) or any other relevant educations.
• Min 1-2 years hands-on Operations Admin/Purchasing/Logistic experience.
• Able to work independently and under pressure, multi-tasked.
• Customer orientated approach, highly well organized, meticulous, accountability, team player, good in monitoring & follow up skills and has good interpersonal & communication skills.

• Position : Administrative Assistant – Up to $2,500 – Serangoon
• Location : Serangoon
• Working hours : 5.5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM, Saturday (WFH): 9.00AM to 1.00PM
• Salary (commensurate with experience) : Up to $2,500 Basic + Performance Bonus + 14 Days Annual Leave (1 additional day yearly, capped at 21 days)
• Duration : Perm
• Industry : Medical

Responsibilities:

• Responding to enquiries via WhatsApp, calls, etc.
• Scheduling of appointments
• Administrative duties and filing of documents
• Handling of appointments
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Higher Nitec in Administration or Equivalent
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description:

• Oral feed patients who require assistance with oral feeding
• Assist with lifting, moving and transporting of patients
• Ensure patients safety and facilitate social-emotional support through suitable activities
• Maintain a clean, well-organised and pleasant environment for all patients
• Any adhoc duties as per assigned

Requirement:

• Minimum qualifications: PSLE or WPLN

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Working Hours :

Office Hours /5 days work week

Salary :

$10/hr

Job Description :

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
• Oversee inventory procedures
• Oversee management
• Top Up Spine Sets
• Maintain trackers & Follow SOP
• Perform write off for management on monthly basis
• Follow up and monitor pending GRN
• Responsible for open GRN to avoid write off during quarter/financial year end
• SPOC for issues related to warehousing and transportation
• Develop requirements and standards (e.g. packaging, procurement, delivery)
• Track KPIs for Warehouse & transportation
• Support Billing
• Support Ad Hoc work during Weekend

Requirement

• Comfortable with the warehouse environment
• Comfortable with traveling
• Min NITEC/Diploma in any Discipline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Prepare the dental office for patient visits
• Assist the dentist during exams and procedures
• Take x-rays and manage lab work
• Help with patient records and scheduling appointments
• Maintain a clean and organized work area

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About this role

We are seeking a seasoned Senior Front-end Engineer to join our multi-strategy hedge fund team. The ideal candidate will have a proven track record of building web applications from the ground up (zero to one experience) and a deep understanding of modern front-end technologies. The role demands an individual passionate about technology, thriving in challenging situations, and eager to drive advancements in the hedge fund landscape.

Key Responsibilities

• Develop, maintain, and optimize backend systems and applications.
• Collaborate and communicate effectively with team members.
• Mentor and guide Junior Engineers, emphasizing best practices.
• Work independently, demonstrating a strong sense of ownership and self-drive.
• Be versatile and ready to take on various roles as required.
• Demonstrates strong ownership, able to address production issues promptly and communicate the resolution process confidently to stakeholders without panicking.

Requirements

• Bachelors' or above in Computer Science, a related field, or equivalent professional experience.
• At least 7 years of experience in building web applications in a modern front-end stack like React.js/Redux/Node.js.
• Deep experience with Node.js, TypeScript, JavaScript , HTML/CSS and RESTful APIs.
• Deep experience with React.js and its lifecycles and hooks.
• Strong experience with agile processes, testing, CI/CD and production error/metrics monitoring.
• Eager and willing to learn new things. Staying up to date with the latest technologies.
• Ability to think through architectural problems, find reasonable solutions, and work with other members to build them.
• A keen eye for design and detail to deliver joyous experiences to our end-users.
• Self-driven with a strong sense of ownership & bias for action.
• Being a team player is key. We are a small but growing team, and we believe in building an environment that fosters a sense of belonging for all of our employees.
• Be present at the office at least 4 times a week.

Nice-to-Haves

• Familiarity with finance and trading domain, particularly in multi-strategy hedge funds, is a significant plus.
• Experience working in full-stack development including but not limited to server-side programming, RESTful API / GraphQL development, etc.
• Experience working with CI/CD pipelines, infrastructure as code, AWS/GCP, CDNs, etc.
• Integration experience with financial systems such as Bloomberg API.
• Experience in developing complex distributed systems or building sizable applications from scratch.

Job Responsibilities

1. Responsible for the development and maintenance of the company website.

2. Responsible for the development and maintenance of hybrid pages for the company’s app.

3. Responsible for the development of operational activities.

4. Development and maintenance of the component library.

5. Optimization of system performance.

Job Requirements

1. Bachelor's degree or higher in Computer Science or related fields, with over 2 years of front-end development experience.

2. Proficient in CSS, JS, HTML, etc., with the ability to independently complete page development.

3. At least proficient in one mainstream front-end framework, such as React or Vue; familiarity with React is preferred.

4. Familiar with Web application system development, with some understanding of the HTTP protocol and web servers.

5. Proficient in front-end engineering build tools, with experience in at least one large-scale project.

6. Strong interest and in-depth insights into the latest front-end technologies and implementations in the industry.

We are seeking an experienced Front-End Developer to join our dynamic team working on government

projects. As a Front-End Developer, you will play a key role in designing, developing, and maintaining

innovative software solutions that meet the specific needs and requirements of government agencies.

Roles & Responsibilities:

• Participate actively in our agile software development team wherein every member contributes to development, testing, integration, and deployments.
• Provide specialised expertise in UI development, particularly focusing on the intricate workflows and advanced visualizations at the system's front-end.
• Adhere to best implementation practices and collaborate with fellow developers to exchange insights and optimise development processes.

Technical Skills:

• Proficiency in Windows Environment.
• Strong understanding and practical experience with Git.
• 2-5 years of proven track record in software development of real-time application.
• Proficiency in front-end technologies such as Visual Studio Code, HTML5, TypeScript, JavaScript, and modern JavaScript frameworks (e.g. Angular 16 and above).
• Proficient in Highcharts.js, OpenLayers.js, and RxJS.
• Good to have full-stack development experience with C# .Net for backend and JavaScript/Angular for UI

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Collaborate effectively within multidisciplinary teams to achieve common objectives and foster a cohesive work environment.
• Possess a detail-oriented approach to tasks, ensuring accuracy and precision.
• Demonstrate a commitment to deliver outcomes within designated timelines.
• Demonstrate a keen ability to contribute valuable insights to design processes and projects.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The candidate should have experience in front desk, handling phone calls and taking appointments for our therapists. Duties include taking payments and she should have basic experience in excel worksheet and able to work on weekends.

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

Job Responsibilities

• Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising;
• Train and motivate the team to deliver service excellence.
• Make sure all guest requests and queries are responded to promptly and effectively and be available to assist on duty in the hotel;
• Maintain presence in the lobby, setting an example to team members for guest service.
• Maintain leave plans, monitor and control the department.
• Coordinate with the Housekeeping department to ensure that cleaning is followed up and procedures are maintained.
• Prepare annual budget.
• Control and review expenses monthly.
• Ensure the new join team members have all relevant information upon commencing employment and receive relevant training.
• Carry out annual appraisals with all team members and identify individual training needs per hotel guidelines.
• Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell.
• Co-ordinate with the various departments to deliver quality stay experience for guests.
• Train and develop the Front Office staff;

REQUIREMENTS

• Diploma/Degree in any discipline.
• Min 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry.
• Knowledge of Opera-cloud system.
• Competent in MS Words & Excel applications.
• Strong leadership, organisational and decision-making skills.
• A positive and people-oriented person
• Able to multi-task and detail-oriented communication
• Good interpersonal and communication skills

**We regret to inform that only shortlisted candidates will be notified. **

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!