Executive/Senior Executive, NUHS Education & Research Office (2 years contract)

Job Responsibilities:

To leverage data-driven insights and analysis in support of the overall mission and objectives of NUHS, aiming to improve patient care outcomes, enhance operational efficiency, drive innovation, and advance research, thereby contributing to the DataIU's mission of enhancing data-driven healthcare delivery, operational excellence, and research advancement.

You will be responsible for the following areas:

1. Data Sourcing and IntegrationAcquire, organize, and integrate diverse healthcare data sources, including EHRs, claims data, clinical trial data, and public health surveillance data.
   Ensure accuracy and consistency of data by applying knowledge of coding systems like ICD-10 and utilizing SQL for data querying and manipulation.
   Performance Measure: Timeliness and completeness of data integration, accuracy of data queries, and adherence to coding standards.
   
2. Statistical Analysis and Insight GenerationConduct advanced statistical analysis, data mining, and visualization techniques to uncover trends, patterns, and insights within healthcare data.
   Utilize statistical software packages (e.g., SAS, R, Python) and data manipulation libraries (e.g., pandas, dplyr) to perform analyses.
   Performance Measure: Accuracy and reliability of statistical analyses, effectiveness of visualization in conveying insights, and ability to derive actionable conclusions.
   
3. Reporting and CommunicationDevelop clear and concise reports, dashboards, and presentations to communicate findings and insights to stakeholders.
   Ensure reports are tailored to the audience and adhere to ethical and privacy standards regarding patient confidentiality and data security.
   Performance Measure: Clarity and relevance of reports, effectiveness of communication in conveying insights, and stakeholder satisfaction with reporting.
   
4. Continuous Improvement and ComplianceContinuously improve data management processes, data quality assessment methods, and reporting methodologies.
   Stay updated on ethical considerations and privacy regulations related to healthcare data handling, ensuring compliance with standards such as HIPAA.
   Performance Measure: Implementation of process improvements, adherence to ethical and regulatory standards, and contribution to overall organizational efficiency and compliance.
   

Job Requirements:

• Professional degree in quantitative field such as statistics, mathematics, computer science, epidemiology, public health, or related fields.
• Proficiency in statistical analysis, data mining, and data visualization techniques. Experience with statistical software packages such as SAS, R, or Python for data analysis and manipulation.
• Database Skills: Knowledge of SQL for querying and analyzing healthcare databases.
• Ability to interpret and analyze healthcare data to identify trends, patterns, and insights. Experience in preparing reports, dashboards, and presentations to communicate findings to stakeholders.
• Proficiency in programming languages commonly used in data science, such as Python or R.
• Experience with data manipulation libraries (e.g., pandas, dplyr) and visualization libraries (e.g., matplotlib, ggplot2).

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent

$11 per hour

Please apply if you can commit part time work for a period of at least 9 months. A completion bonus will be given at the end of 9 months.

Pilates Fitness Operations Intern will be running the day to day operations of the studio covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

• Responsible for customer service, studio upkeep and virtual client experience
• Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
• Provide prompt replies to customer enquiries on various online platforms and our hotline
• Daily online and offline operations
• Studio housekeeping duties

ENVIRONMENT

• Flat hierarchy, independent working environment
• FREE Pilates Reformer classes

REQUIREMENTS

• Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months subjected to approval. Completion bonus given at the end of 9 month term.
• 12pm - 5pm, Mondays to Fridays. No work on weekends.
• Enjoys client interaction and can problem solve in a service-oriented way
• Good customer service and telephone etiquette
• Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
• Able to work independently alone or with the team.
• Experienced in admin work, good with google office and quick in picking up using computer systems
• Detailed oriented, meticulous, careful
• Tertiary students with 1 year of work experience are welcome to apply

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the National University Health System and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is to support the lead administrator in all CRiHSP’s research oriented activities to achieve its overarching mission. He/she will play a key role in supporting the Centre in its daily operations.

The Executive/Sr Executive will have the following duties:

1. Research Operations

Provide support in required financial functions, including grant management, aligning with NUS policies and coordinating with relevant internal and/or external stakeholders.
Coordinate the development and execution of agreements for research collaborations.
Assist the Centre PIs with ethical compliance matters, such as preparing ethics board applications and preparing for audits.
Assist the Centre PIs in preparing grant applications and progress reports.
Track research project outcomes and grant utilisation on a regular basis – providing summary reports to update the Centre Director and other PIs.

2. Secretariat Support

Support the Assistant Manager in organising the Centre’s teaching and research workshops to upskill the NUHS community on health services research and evaluation.
Arrange and coordinate regular meetings within the Centre and with its various stakeholders.
Assist the Assistant Manager with the Centre’s communication strategy, including the preparation of communication and publicity materials for the Centre.
Perform other related duties incidental to the work.

Job Requirements

• Minimum a Degree in Science or or equivalent fields
• At least 2 years of working experience in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

The Manager, Future Plans assists the Senior Manager, Future Plans to manage the contract requirements of the Correctional Health project and design and implement transformational / developmental efforts for the department and Correctional Health domain.

Corporate Roles

Assist the Senior Manager, Future Plans in the management of all contract requirements to ensure that service levels are adequately met and contractual obligations are satisfactorily discharged. In this regard, the job holder shall interface with external entities such as the Singapore Prison Service (SPS), the Ministry of Home Affairs (MHA), the Ministry of Health (MOH), and relevant healthcare entities.

Future Plans Roles

• Assist the Senior Manager, Future Plans to design and implement systemic transformation and developments in the field of correctional health in alignment with the strategic vision of SPS, MHA and MOH for the ten-year strategic collaboration.
• Domains to be developed include: integrated end-to-end models of care, evidence-based clinical protocols, streamlined patient workflows, integration of new technology, system-level data analytics, quality assurance and improvement processes, and competency development of staff in the domain of correctional health.
• Develop and implement the communication package for new projects to all stakeholders to ensure alignment of intent across various projects.
• Continuously review, identify and recommend changes and improvements to operations processes.

Job Requirements:

a. Educational / Professional Qualifications:

• Bachelor’s degree holder in any discipline.
• A Masters in Business Administration or Healthcare Administration would be an advantage.

b. Relevant Experience & Skills

• At least 8 years of relevant work experience with 2 to 4 years of managerial/supervisory experience.
• Prior experience in the healthcare, security or correctional health industry would be an advantage.
• Knowledge and skills in process improvement, improvement methodologies and tools and techniques, such as Design Thinking, Lean and Six-sigma, would be a strong advantage.
• Knowledge and experience in benchmarking and data research, statistical tools and techniques would be an added advantage.
• Good leadership, interpersonal and communication skills.
• Good command of spoken and written English.
• Proficient in Microsoft Word, Excel and Powerpoint.
• Good organising and coordinating skills.

c. Qualities

• Professional team player who has demonstrated strategic and analytical skills.
• Possess critical thinking skills and willing to think outside of the box.
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Able to relate well with all levels of internal and external stakeholders.
• Able to work independently with minimal supervision, and cohesively as part of a team.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

We are seeking a highly motivated and detail-oriented Marketing Intelligence and Data Analyst Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in data analysis, visualization, and interpretation within a dynamic and innovative Healthcare Diagnostics environment.

Key Responsibilities:

- Assist in collecting, cleaning, and organizing data from various sources.

- Perform data analysis to identify trends, patterns, and insights.

- Create visualizations and reports to communicate findings effectively.

- Support the team in developing and maintaining databases.

- Collaborate with team members to contribute to ongoing projects.

- Document control of marketing materials.

- Ad-hoc tasks as required by Managers.

Qualifications:

- Currently pursuing a degree in Biological Sciences, Biomedical Sciences, Pharmacy, or related field.

- Strong analytical skills with the ability to work with large datasets.

- Skilled in data analysis tools such as Excel, and preferably Power BI or SQL, Python, R.

- Excellent communication and teamwork skills.

- Ability to work independently and manage time effectively.

- Organized and meticulous individual.

Benefits:

- Hands-on experience in real-world data analysis projects.

- Mentorship from experienced professionals in the field.

- Opportunity to contribute to meaningful projects and make an impact.

- Networking opportunities within the company.

If you are passionate about data analysis and eager to learn in a fast-paced environment, we encourage you to apply for this internship.

Working in a multi-disciplinary team, you will be responsible to provide quality nursing care through assessment, planning, implementation and evaluation of nursing care to meet the needs of the patients.

You will also be responsible for maintaining standards for professional nursing practice and working cooperatively with other members of the healthcare team to provide integrated care.

Requirements:
- Diploma / Bachelor's Degree in Nursing
- Must be registered with Singapore Nursing Board
- No work experience required

We provide:
- 5 days work week arrangement
- Training and development opportunities

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Facilitation of day-to-day studio operations:

• Ensure smooth daily studio operations, including class scheduling, staff coordination, and facility maintenance.
• Conduct daily housekeeping of premises and disinfect equipment.
• Monitor and manage studio inventory, supplies, and equipment.
• Interview, recruit and supervise studio staff, including instructors.
• Provide exceptional customer service, addressing inquiries, resolving issues, and fostering positive relationships.
• Gather and address client feedback and concerns promptly and professionally for continuous improvement.
• Develop and implement sales strategies to drive revenue growth and achieve targets.
• Collaborate with marketing teams on promotional activities to attract new clients.
• Analyze sales performance data to identify trends and opportunities for improvement.
• Maintain a deep understanding of studio offerings to effectively communicate value to potential customers.
• Execute marketing initiatives to retain existing clients.
• Provide actionable insights based on data analysis to improve operational efficiency and increase revenue.
• Ensure compliance with health and safety regulations and enforce studio policies and procedures.

Requirements:

• Passionate about wellness and holistic health.
• Previous experience in a gym or yoga studio is a plus.
• Familiarity with online booking platforms is beneficial.
• Enjoy working with people and as part of a team.
• Good communication skills.
• Detail-oriented and organized.
• Flexible and adaptable, able to work split shifts.
• Committed to promoting inclusivity and wellness.
• Willing to learn and grow professionally.

Core Responsibilities

· Work with client service teams to build client relationships, understand clients’ needs, identify opportunities and value propositions

· Establish business contacts and information gathering channels including client database for the collation and broadcast of market/client intelligence to the various client service teams

· Participate in the production of strategic communications and marketing materials

· Strategize, plan and manage all internal and external marketing and communication activities

Job Specifications

· Minimum Diploma in Mass Communications, Marketing and/or Business

· At least two (02) years of relevant working experience

· Possess sharp business acumen and good interpersonal and facilitation skills

· Possess effective organizational and follow-up skills with emphasis on attention to details

· Good interpersonal skills and ability to interact with all levels in a professional and responsive manner

· Ability to work on tight deadlines and manage projects

· Proficient in MS office (Outlook, PowerPoint, Excel, Publisher, Word)

· Good knowledge in Adobe, Photoshop, InDesign, Illustrator would be an advantage

· Enthusiastic team player

We are currently seeking someone with

• Beauty and massage skills.
• Customer service orientated.
• sales-driven and target-oriented person,
• Team player with good communication and interpersonal skills
• Prepare the necessary treatment products,
• Stocks replenishment e.g towel supply and products,
• Communication and interpersonal skill

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety polcies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Data Integration & Solutions:

Collaborate with teams to integrate data analytics into store operations, aligning with business goals. Conduct user acceptance testing for seamless integration of new tools and solutions.

• Operational Efficiency:

Leverage data analytics to identify process bottlenecks, support daily activities, and streamline operations.

• Data-Driven SOPs:

Lead the development and implementation of data-driven standard operating procedures (SOPs) for stores, ensuring compliance and track performance through analytics.

• Inventory Management:

Facilitate post stock take effort by generating report to kick off investigation.

• Continuous Improvement:

Drive continuous process improvements by analysing data, implementing self-checkout initiatives, and simplifying POS transactions.

• Data Insights & Communication:

Contribute data insights to new business development strategies, enhancing customer engagement through personalized experiences. Develop and maintain data dashboards and reports for clear communication of insights and monitoring of operational KPIs.

• Digital Communication Strategy:

Develop and execute a comprehensive digital communication strategy aligned with organizational goals, leveraging various digital channels and platforms. Manage internal communications, curate engaging content, and measure effectiveness through digital metrics and analytics. Lead crisis communication, inspire store teams through digital events, and stay updated on industry trends and technologies.

Requirements

• Proficiency in digital communication platforms, content creation, and analytics tools.
• Strong written and verbal communication skills for crafting effective digital messages.
• Crisis management experience, with the ability to navigate digital communication during challenging times.
• Experience in organizing and facilitating engaging digital events and engagement programs.
• Adaptability to technological advancements and a digital-first approach to communication.

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Prepare and submit all system maintenance forms to GBA daily before the cut-off time
• Prepare payment requisition
• Prepare monthly billing for claims/promotion/new product listings, & etc
• Liaise with suppliers on promotions forms and claims and settle discrepancies
• Prepare and compile agency format for submission to marketing, store bulletin and letter of authorization to vendors
• Prepare sales report and analysis for Merchandise Manager and Category Manager
• Prepare article creation for national Brand and own Brand
• Prepare supply chain OSD file and spaceman file
• Raise supply chain: GRN888, GRN999, ad-hoc allocation and expiry feedback
• Prepare promotion listing via securing support, consolidation and running tool
• Prepare BMO slides presentation and meeting
• Any other ad-hoc administrative tasks

Requirements

• Diploma in Business Management
• Min 1 year of relevant experience in retail or FMCG industry
• Dynamic, self-motivated and able to work under pressure
• Possess excellent communication (spoken and written) and interpersonal skills
• Proficient in MS Excel and Powerpoint

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Associate in Health Services and Data Science (Project: Development of Natural Language Processing and Item response Theory based systems for Patient Reported Outcome Measurement) in the Centre for Research in Health Systems Performance, Yong Loo Lin School of Medicine.

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia. CRiHSP will be composed of a multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators. It will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

CRiHSP is collaborating with the Department of Family Medicine (DFM) at NUHS, which was established in 2017 with the aim of supporting the Division of Family Medicine within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS). DFM’s multidisciplinary team of clinicians, researcher, medical educators, and administrators works towards the common goals of achieving achieve excellence in Family Medicine education, research and practice. CRiHSP and DFM also benefit from a significant expansion in related fields and collaborations with the new Centre for Sustainable Medicine (CoSM) and the Centre for Behavioural and Implementation Sciences Interventions (BISI) at the School of Medicine and the Saw See Hock School of Public Health.

Job Description

NUS offers highly competitive remuneration packages. The successful applicant will be offered an annual salary plus benefits commensurate with his or her qualifications, experience and expertise and will have access to travel support to disseminate research outcomes at international academic conferences.

The position is full-time for 1 year in the first instance, depending on project commitments and candidate’s career objectives. Start date is flexible, with the position expected to commence in the first half of 2024.

Purpose of the Post

CRiHSP is hiring a highly motivated and skilled Research Associate to contribute to a research project employing mixed-methods for the development of methods for measuring patient reported outcome measures in the population of Singapore based on the efficient application of Natural Language Processing and Item Response Theory to existing measurement systems working under the project Principal Investigator (PI), CRiHSP Director, Prof Jose M Valderas. The successful candidate will report the Senior Research Fellow responsible for the project. The role provides a rare opportunity to work at the centre of this rapidly evolving field, shaping the future of healthcare and clinical practice.

Main Duties and Responsibilities

The Research Associate will have the following duties:

• Contribution to the management of research activities including grant and IRB/DSRB applications, budgeting, planning and monitoring project timelines and generally support project management and coordination and liasing with internal and external stakeholders
• Conduct literature reviews, including collation and synthesis of the literature
• Support the design and interpretation of quantitative surveys and qualitative interviews and focus groups and collect data
• Contribute to and lead (where appropriate) protocol, manuscript and report timely writing, editing and submission.
• Present work for feedback and dissemination at workshops or conferences locally and/or internationally

The post holder will be expected to be flexible in their role as the CRiHSP´s capacity evolves.

Qualifications

Applicants will be evaluated based on the following selection criteria:

Qualifications

• Masters in Life Sciences, Health & Social Sciences

Experience

• Experience in planning, managing and implementing healthcare-related research projects, from conception to completion, in a University setting (essential).Track record of publishing in international peer-reviewed journals (desirable)
  Demonstrated experience in Natural Language Processing (NLP) and/or Item Response Theory (IRT) methods , or programming languages such as R, Python (desirable)
  Researchers with existing research activities related to developing and using computerized adaptive (CAT) methods are particularly encouraged to apply.
  

Qualifications

Skills and Personal Attributes:

• Strong communication skills in English, both written and spoken (essential)
  Ability to work independently and as part of a multidisciplinary team (essential)
  Highly developed problem-solving skills and adept at managing complex problems (essential)
  Outcome-orientation with excellent organizational and project management skills, and attention to detail (essential)
  Ability to work with culturally diverse populations (essential)
  

Application

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Prof Jose M Valderas at [email protected].

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of three (3) referees) as well as a cover letter outlining their motivation and suitability for the project addressing each of the criteria outlined above.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

The Atrium & Event, Operations Executive will play a vital role in supporting the Atrium team in planning, coordinating, and executing successful atrium events that align with the company's objectives.

Responsibilities

• Event Execution: Assist in the planning, setup, and execution of atrium events, ensuring they run smoothly and according to established plans.
• Team Leadership: Supervise event coordinators and support staff, providing guidance, training, and support to ensure high-quality service delivery.
• Vendor Coordination: Collaborate with the Atrium and Operations Team to engage and manage relationships with suppliers, vendors, and service providers to ensure optimal event delivery.
• Tenant Liaison: Work closely with tenants and property management to address their needs, gather feedback, and ensure their satisfaction during events.
• Attendee Engagement: Interact with event attendees/ suppliers, addressing inquiries, and ensuring a positive and enjoyable experience for all participants.
• Logistics Management: Oversee logistical aspects of events, including setup, signage, equipment, and other operational requirements.
• Safety and Compliance: Ensure that events adhere to safety standards, company policies, and local regulations, creating a secure environment for all attendees.
• Data Collection: Assist in collecting event data, feedback, and insights for analysis to optimize future event strategies.
• Problem Solving: Handle any unexpected challenges that may arise during events, finding quick and effective solutions.
• Collaborative Environment: Working closely with the operations’ team to foster a cooperative and positive team atmosphere that encourages creativity and productivity.

Requirements

• Minimum 2 years of experience in event coordination or a related field.
• Proven track record of successfully planning, executing, and managing atrium events.
• Strong leadership skills with the ability to supervise and motivate event coordinators and support staff.
• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders, including tenants, vendors, and event attendees.
• Demonstrated ability to build and maintain positive relationships with vendors and suppliers.
• Proficient in logistics management, including budgeting, scheduling, and resource allocation.
• Detail-oriented with a strong focus on ensuring adherence to safety standards, company policies, and local regulations.
• Excellent problem-solving skills with the ability to think on their feet and adapt to unexpected challenges.
• Data analysis skills to assist in collecting and interpreting event data for future strategy development.
• Experience working in a fast-paced, collaborative environment.
• Proficiency in MS Office Suite (a plus).

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

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• Receiving customer bookings and arranging appointments over the phone
• Receiving and greeting walk-in customers on arrival
• Providing skincare guidelines to customers
• Cleaning and sterilising beauty treatment equipment
• Recognising problems and referring customers to dermatologists, plastic surgeons, chiropractors and physiotherapists or other medical practitioners
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients

Responsible for labelling and packing items with accuracy.

Primary Duties:

• Mark and label products with precision
• Count stocks and materials with accuracy
• Labelling / packing of products

Requirements

• West area
• Able to read English.
• No experience are welcomed to apply
• Physically fit
• Attractive remuneration.
• OT needed.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the public health research projects under the SPHS unit that will contribute towards the building of a population health biobank for Singapore.

Duties & Responsibilities
1. Inviting target participants as defined above to take part in the relevant study by phone call or messaging;
2. Screening their eligibility for the study and making an appointment with them for the study procedures;
3. Provide logistical information for the interview and study site visit;
4. Manage participant flow at the study site visit and verify the participants' survey completion status;
5. Explaining the information in the study consent documents to the extent that the consent, if given, would be informed and voluntary;
6. Obtaining participants’ consent before beginning any study procedures;
7. Interview participants according to the e-questionnaire and entering the responses accurately to the e-questionnaire via a tablet;
8. Timely completion of interview and registration of participants for their study site visit procedures before the cut-off time;
9. Timely preparation of required material and equipment for the study site visits;
10. Organise work outputs to be handed over to the QC supervisor; and
11. Any other responsibilities as required by future research projects.

Qualifications

REQUIRED KNOWLEDGE AND SKILLS

• Post-secondary qualifications with a good command of spoken English and Malay/Tamil/Mandarin/Cantonese/Hokkien/Teochew (to conduct interview with health research participants in local ethnic languages)
• At least 2 years of customer-facing work experience.
• Work hours are: 7.30am to 5.15pm on Mon, Tue, Thu and Fri; 7.30am to 12.30pm on either Sat or Wed depending on operation days of the study site.
• Comfortable with using a tablet for data entry, retrieve and update records.

WHAT ARE WE LOOKING FOR

• We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management.