Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Our client is a branded pharmaceutical MNC. They are looking for a qualified associate marketing director to be responsible for strategic planning and execution of marketing campaigns for both B2B and B2C, thus expanding market share across APAC.

Responsibilities

• Own the overall marketing strategy, conceptualization and execution of plans in APAC
• Develop a comprehensive understanding of brand portfolio, competition and customer needs and support strategy, execution and market roll-out of brand initiatives
• Collaborate closely with in-country Sales and Marketing and cross-functional teams to ensure a robust marketing strategy, product positioning, messaging, branding and activation are in place
• · Increase awareness, recommendation, usage and purchase of brand portfolio through active engagement with KOLs
• Provide compelling consumer / patient insights, including conceptualization and conducting market researches, and apply them to develop and differentiate marketing concepts, evidence-based claims as well as product experience
• Development of APAC regional campaigns (for local markets implementation and roll-out) targeted at consumers and KOLs
• Support channel partners in preparation for product launches and work closely with the regional teams in opening new markets as necessary
• Develop and maintain close working relationship with country teams to achieve alignment on strategies, plans and action

Requirements

• 10 -15 years of marketing experience in pharmaceutical/ FMCG/ Health & Beauty industry.
• Energetic, dedicated with strong presentation skills.

How to Apply:

• Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:
• Consultant: Tan Weixiang
• EA personnel reg. no.- R1658660
• EA License No. 17C8502

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Responsibilities:

• Evaluate insurance and reinsurance opportunities using metrics agreed with relevant stakeholders.
• Develop and negotiate new insurance and reinsurance partnerships alongside sponsors.
• Coordinate the implementation of new insurance and reinsurance partnerships.
• Develop and lead the implementation of new services, products or operational improvements for the benefit of insurance partners.
• Support transversal initiatives that involve insurance partners across division.
• Drive synergies between partnerships.
• Manage and maintain commercial relationships with new and existing partners, ensuing adherence to contractual and regulatory requirements.
• Monitor the commercial health of existing relationships through regular interaction and review.

Requirements:

• Bachelors Degree in Business Management, Economics or equivalent
• Minimum 5 years of relevant working experience in financial sector, preferably insurance
• Sound knowledge and experience of international medical insurance and / or reinsurance partnerships
• Good sense Business and commercial acumen
• Ability to review and negotiate contract terms on behalf of company and insurance partners
• Proven organisational skills, strategic thinking and ability to understand the impact of change
• Meticilous to details and able to understand complex information and apply logical reasoning and assessment
• Strong interpersonal skill of communication and negotiation
• Self-directed and motivated, exhibiting a high level of initiative

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Regularly visit existing and new specialist doctors to establish rapport and develop business opportunities
• Develop and execute marketing strategy and projects from start to finish
• Build relationships with channel suppliers for lasting partnerships
• Communicate and ensure timely rollout of marketing plans
• Research demand for products/services and develop plans accordingly
• Analyze competitors and pricing
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages
• Compile lists describing product offerings
• Build brand awareness and positioning
• Generate new business opportunities with doctors for our surgery center

Requirements:

• Minimum 2 years relevant experience, preferably with a day surgery center (Managers with more experience will be considered)
• Diploma in business or marketing
• Excellent interpersonal and communication skills
• Experience in customer service and/or healthcare industry
• Ability to work independently with minimal supervision
• Self-motivated with a drive to introduce new doctors to the center

Kenvue is currently recruiting for:

Associate Director, APAC Skin Health Packaging

This position reports to Sr. Director/Head of APAC Packaging R&D and is based in Singapore

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.

What You Will Do

• Leads and executes APAC region Skin Health & Beauty (SH&B) pipeline aligned to the regional and global segment strategies for superior consumer experience through packaging and engages the cross-functional team to follow through.
• Develops strategic direction and packaging formats together with SH&B brand leads and formulation teams shaping the packaging design and functionality that delivers elevated aesthetics, quality and performance. Links technical knowledge to business strategy.
• Leads a diverse team of Packaging developers and engineers based in various regional hubs. Develops goals and success criteria for the team.
• Partners closely with Global Packaging teams of innovation, sustainability, experience, value realization and supplier excellence to support platform development and supplier selection.
• Partners closely with Global Packaging sustainability teams in embedding packaging sustainability playbook and guidelines into development of packaging specifications that delivers Kenvue’s sustainability commitments.
• Provides direction, management, and technical expertise in technology screening, product/process development, and implementation of a range of projects covering new package development, materials selection, manufacturing process/site changes, and continuous improvement opportunities.
• Influences department resource and budget allocation.
• Collaborates with packaging value realization, commercial & supply chain teams to optimize processes, packaging materials, and structures to deliver business targets.
• Recruits, trains, and develops staff and conducts performance management to ensure team effectiveness.

Key Responsibilities

• Partner with the X-functional team to lead new package development based on consumer insight, delivering the targeted consumer benefit and key claims, while meeting cost targets.
• Has expertise in integrating materials & process knowledge when leveraging digital tools such as CAD, modelling & simulation to streamline package development and guide the team to deliver right-first-time initiatives.
• Pilot & deploy process optimization opportunities for packaging development. Collaborates with supply chain, marketing, and formulation to identify opportunities and drive projects forward.
• Manages the identification of new materials and structures, and plans studies with the appropriate cross-functional team to validate consumer experience impacts of the new changes.
• Manages development process robustness for new products from research and development to manufacturing and their translation into specifications.
• Maintains accountability for best practices throughout product and process design. Implements methods for measuring performance to monitor the technical integrity of products.
• Lead, with help from the team, development of packaging development plans and drive alignment with the regional segment teams.
• Monitor and set up a high-efficiency team and lead team members to deliver innovation project pipeline.

What we are looking for

Qualifications

• BS / MS in Packaging /Mechanical / Polymer/Plastics/Chemical Engineering

Working Experience

• 8+ years (for MS/PhD Candidates)/ 10+ years of new package development/Technology transfer in luxury beauty/high-end CPG companies

Requirements

• Packaging domain expertise (Advanced)
• Package regulation knowledge (Intermediate)
• Knowledge of the external ecosystem (Advanced)
• Knowledge of digital workflows (CAD, M&S) (Intermediate)
• Leading self & team (Advanced)
• Project Management (Advanced)
• Communication Capability (Advanced)

Capabilities

• Technical proficiency to shape team deliverables and assess/ manage risk. Expertise in understanding of packaging development work process and packaging molding technologies.
• Confident and articulate communicator (both written and verbal), with the ability to convey and present complex information to others clearly and logically
• Strong leadership and critical thinking skills, sets performance standards for their workgroup and ensures that
• Lead team to deliver innovation project pipeline, able to manage multiple simultaneous priorities.
• Knowledge of external vendor ecosystem and capabilities. Knowledge of new packaging industry trends.
• Ability to continuously develop self and team for technical and organizational skills.
• Ability to work in a matrix organization, managing multiple complex projects, priorities, and systems simultaneously. Able to re-prioritize in an ever-changing environment
• Good interpersonal skills and ability to build effective working relationships at all levels in the organization

What’s In It For You

• Competitive Benefit Package
• Volunteering Days, Flexible Working, Health & Wellness Reimbursements and much more!
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.

Responsibilities

• Undertake project management responsibilities to oversee data-related initiatives and ensure they meet established timelines and deliverables.
• Drive the development of analytical solutions to generate actionable insights, supporting decision-making, planning, and resource allocation in alignment with NUHS priorities and goals.
• Facilitates collaboration among cross-functional teams, manages stakeholders and ensures the successful implementation of data initiatives that improve patient care, operational efficiency, and organizational effectiveness, in compliance with data privacy and security regulations
• Collaborate with data teams and stakeholders to extract, interpret, and creatively visualize data. Transform raw data into meaningful information, ensuring accuracy and efficiency in data interpretation, analysis, and reporting.
• Develop, maintain, and enhance interactive dashboards using tools like Tableau.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or equivalent work experience.
• At least 5 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions, and manage multiple priorities.
• Possess can-do attitude and work independently in ambiguous situations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.
• Familiarity with healthcare setting is a plus.

Job Purpose

This role is critical to guide our Asia Pacific operating entities by providing product developmentand management expertise for our health and protection business. Health insurance in particularhas been singled out as a key strategic priority. We are looking for candidates that are able tocontribute their product development and management expertise from relatively more developedmarkets, in an effort to continuously innovate our product offering in all of our existing markets.

Some of our strategic priorities:

1. Health and protection focus,
2. Continuous margin improvement and
3. Insuring an increasing number of customers with propositions that genuinely meet their needs:think segment-specific strategies, services, innovative covers.

Exposure to all Allianz's Life and Health operating entities, deep insights into their differentstrategies, and active & creative involvement in driving our Health and Protection strategy areamong the exciting challenges of this role.

Allianz asia Pacific is a diverse market with a strong focus on growing health and protectionbusiness. Regulations and market situations continuously evolve - this role is required tounderstand and anticipate change and act in a way that allows us to stay ahead of the game!

This role is open for secondment from regional operating entities or other Allianz entities orexternal hire.

What you do

You will:

1. Guide the region in Health and protection product development
2. Actively search for ways to continuously improve our Health and Protection product offeringfor our customers - anticipate change so that we remain state of the art in our markets, butalso close potential gaps that we might have
3. Ensure that the Health and protection product portfolio is well positioned to meet volumeand margin targets across all distribution channels
4. Ensure technical excellence in Health and Protection business in collaboration with otherrelevant functions
5. Coordinate and balance interests of various stakeholders

What you bring

1. Deep understanding of Health and Protection insurance products - both in terms ofcustomer propositions and technical details.
2. 10+ years experience in relvant insurance/ reinsurance companies, deep experience inproduct development, ideally with a technical background (actuarial/risk)
3. Experience in engaging, building relationships and managing difficult conversations forbusiness problem solving with internal C-suite executives.
4. Deep understanding of levers of profitability, technical excellence and balance betweencommercial sense, risk, simplification, technology and consumer needs.
5. Excellent communication skills in English.
6. Hands-on attitude and initiative are crucial.
7. Bachelor or Master Degree

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Research Associate (Southeast Asia Regional Collaborative for Health)

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is recruiting a full-time Research Associate for the Southeast Asia Regional Collaborative for Health (SEARCH). SEARCH is a regional knowledge network housed at SSHSPH, aiming to increase knowledge and capacity for UHC in Southeast Asia. The candidate will work mainly on projects on healthcare financing, strategic purchasing and UHC in Southeast Asia.

Job scope:
• To lead research and project management tasks, including:
o Planning research and engagement activities
o Leading data collection and analysis
o Coordinating of research partners based in Singapore and abroad
o Leading on stakeholder engagement
o Overseeing project timelines and deliverables
o Preparing final outputs for the project (reports, web pages, peer-reviewed publications)
• To assist in organising policy engagement and knowledge events across Southeast Asia (virtual and in-person)
• To lead on administrative research tasks (including ethics submissions, reporting to funders, progress tracking, etc.)
• To support the project director on other research projects related to SEARCH and other global health activities.
• To perform other related duties incidental to the work described herein.

Requirements:
• Excellent writing and communication skills
• Experience in public health/global health policy
• Experience in mixed-methods research
• Project management and team coordination experience
• Highly organised and able to work effectively under pressure, use independent judgment and produce quality work products within time constraints
• Able to work independently as well as with a team.

The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

Qualifications

• Masters degree in a relevant subject area (e.g. Public Health, Global Health, Health Financing, International Development) or equivalent

Job Responsibilities

• Evaluate insurance and reinsurance opportunities using metrics agreed with relevant stakeholders.
• Develop and negotiate new insurance and reinsurance partnerships alongside sponsors.
• Coordinate the implementation of new insurance and reinsurance partnerships.
• Develop and lead the implementation of new services, products or operational improvements for the benefit of insurance partners.
• Support transversal initiatives that involve insurance partners across division.
• Drive synergies between partnerships.
• Manage and maintain commercial relationships with new and existing partners, ensuing adherence to contractual and regulatory requirements.
• Monitor the commercial health of existing relationships through regular interaction and review.

Requirements:

• Bachelors Degree in Business Management, Economics or equivalent
• Minimum 5 years of relevant working experience in financial sector, preferably insurance
• Sound knowledge and experience of international medical insurance and / or reinsurance partnerships
• Good sense Business and commercial acumen
• Ability to review and negotiate contract terms on behalf of company and insurance partners
• Proven organisational skills, strategic thinking and ability to understand the impact of change
• Meticilous to details and able to understand complex information and apply logical reasoning and assessment
• Strong interpersonal skill of communication and negotiation
• Self-directed and motivated, exhibiting a high level of initiative

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Role Summary

• Responsibilities: You will be responsible for developing economic models to inform decisions on the efficient allocation of resources available to healthcare providers, and communicating these insights to a variety of stakeholders
• Salary: S$4,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates for July or August 2024

About the Role
Heath Economists at Costello Medical develop economic models to inform decisions on the efficient allocation of resources available to healthcare providers, and communicate these insights to a variety of stakeholders in the healthcare industry. Economic models within the realm of healthcare are quantitative assessments of the impact of healthcare treatments, practices and policies, either through cost-effectiveness analyses or separate cost and benefit considerations. These models are typically built in Microsoft Excel, R, or C++, employing universal mathematical and statistical modelling techniques. Model development can frequently involve fitting statistical distributions and parametric survival curves to clinical data and therefore requires a good knowledge of statistics. In this role, you will typically be working on multiple projects at any one time, starting at around 3 to 4 when joining.

The models developed by our Health Economists have real-world implications, aiming to improve the efficiency of healthcare systems by using robust methodological frameworks to inform decision-making. Producing an economic evaluation therefore requires Health Economists to:

• Research and critically appraise medical and economic literature
• Liaise with external medical professionals
• Work collaboratively with colleagues across healthcare disciplines
• Understand the theoretical health economic framework and apply this to the project at hand
• Build high-quality, technically robust and clinically valid models in Microsoft Excel or other software
• Interpret and analyse model results, producing technically accurate written reports of methodologies and outcomes

The Health Economist will be based in our Singapore office, and will work closely with our Asia-Pacific team, as well as collaborating with experts in our UK team. This may provide opportunities to travel to our UK offices for training and mentoring with our experienced team.

Requirements
About You
This role is well-suited to individuals with excellent communication skills who enjoy using mathematics and statistics to problem-solve and answer real world questions relating to the economic impact of decisions in healthcare. Applicants should have a genuine interest in the healthcare industry and a strong desire to contribute in this setting.Our Singapore team of Health Economists is small but growing. We are therefore looking for someone who is motivated at the prospect of shaping and evolving this team.

Essential requirements for the role are:

• An undergraduate degree level qualification in a relevant discipline (minimum CAP 4/5 or equivalent). Relevant disciplines are those that demonstrate a high level of technical and mathematical ability, such as mathematics, economics, physics, statistics or computer science
• A-level in Mathematics (minimum B grade or equivalent)
• Advanced skills in Excel and knowledge of VBA. A willingness to learn and improve technical and programming skills is important for the role
• Excellent written and oral communication skills and the ability to explain complex modelling techniques and results to non-experts
• The ability to use your initiative and work independently, in addition to working collaboratively within project teams
• A high degree of accuracy and attention to detail in both quantitative and qualitative settings
• Strong organisational skills, the ability to plan your own work effectively and the flexibility to respond to changing deadlines
• Integrity, a proactive approach to your work, and a keen interest in developing your skills

Desired requirements for the role are:

• Formal degree-level or higher (i.e postgraduate) training in statistics or modelling (minimum CAP 4/5 or equivalent)
• Familiarity with other software (such as R, C++, STATA)
• Experience of having applied economic and mathematical modelling techniques in an industry setting

How to Apply

Please submit your applications to our website below:

https://apply.workable.com/costello-medical/j/95E66CBA0C/

Yoga & Aerial Instructor

Applicants with additional certifications including but not limited to:

Aerial, Pilates, Pre & Post Natal Yoga, and relevant skills certification will be given priority.

Job Responsibilities:

• Leading group and private classes.

• Effectively communicating the benefits of yoga to our customers.

• Being a team player with an outgoing attitude.

• Prioritizing customer service above all else.

• Passionately sharing the love of yoga.

Job Requirements:

• Possess a 200-hour yoga teacher certification or relevant certification.

• Effective communicator with forward-thinking and positive attitude, flexibility.

• Friendly and cheerful personality.

• Preferably have a minimum of 2 years of teaching experiences.

• Ability to adhere to our company culture and teaching standards.

• Proficiency in upselling/cross-selling membership packages.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Research Assistant

We are recruiting a full-time Research Assistant to support the Principal Investigator, Associate Professor Natasha Howard, in the implementation and administration of research projects in the areas of health equity, infectious disease control, and global health.

Responsibilities:
The research assistant will focus on research and administration in infectious disease control policy and health system strengthening in the Asia region. This will include:
• Supporting qualitative and quantitative research, including contributing to design, implementation, analysis, and write-up of journal manuscripts and reports/policy outputs.
• Project management and administration for multiple research projects, including ethics review applications to NUS IRB and study country review boards, donor reporting, and liaison with relevant teams in NUS SPH and internationally.
• Assisting the PI in other day-to-day tasks as required.

Requirements:
• At least a Bachelor’s Degree in a relevant subject area.
• Excellent academic writing and communication skills in English.
• Experience of successfully managing multiple tasks concurrently.
• Strong qualitative and/or quantitative research skills and experience, including at least some experience with conducting or analysing semi-structured interviews, and capacity/interest to learn social science methodology.
• Highly organized and able to work effectively under pressure, use independent judgement, produce high-quality quality work, and problem solve within time constraints.
• Able to work independently as well as with a team.

Desirable:
• Degree or relevant experience using social science methodology.
• Experience with Atlas.ai/NVivo and R or similar, and capacity/interest to learn.
• Experience of research in global health and/or health policy and systems.

Only Singaporeans/SPRs/residents with existing right to work in the country may apply for this position.

Recruitment is open immediately and will continue until the position is filled.

Applicants should send the following documents during the job application:
1. Cover letter highlighting career goals and relevant experience
2. Curriculum Vitae, containing details of three named referees

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To support the research development, communication strategy and administration of the Climate, Environment and Health programme.

Duties & Responsibilities
- Contribute to identification of relevant initiatives on Climate, Environment and Health in Singapore and Southeast Asia and development of collaborations;
- Develop and implement communication strategy for climate, environment and health programme internally and externally;
- Support and contribute to research activities on environmental change and health in Southeast Asia;

- Administration for climate, environment and health projects (e.g. Finance, procurement and research matters), including grants. Training to be able to independently manage grants and services;

- Support to new projects being set up by the School through CHP (administration and coordination);

- Support in the organisation of events and initiatives such as seminars/webinars, conferences, leadership programmes etc;

- Travel bookings, room bookings, meetings bookings;

- Other duties in support of the team and related with the role

Qualifications

- Possesses a Master’s degree or PhD in a relevant field (e.g. environmental science, sustainability, public health) and at least 2 years relevant work experience

- Experience of work in support of projects within a university environment (e.g. grants, service contracts, some financial administration), or equivalent experience

- Experience in organising training and events, online and in-person

- A good team player who is self-motivated and well-organised with the ability to work well under pressure and with tight deadlines

- Strong interpersonal skills with excellent verbal and written communication skills

- IT/System savvy and proficient in Microsoft Office Applications

- Interest in climate change and sustainability

- Ideally, knowledge of NUS processes and systems

Executive/Senior Executive, NUHS Education & Research Office (2 years contract)

Job Responsibilities:

To leverage data-driven insights and analysis in support of the overall mission and objectives of NUHS, aiming to improve patient care outcomes, enhance operational efficiency, drive innovation, and advance research, thereby contributing to the DataIU's mission of enhancing data-driven healthcare delivery, operational excellence, and research advancement.

You will be responsible for the following areas:

1. Data Sourcing and IntegrationAcquire, organize, and integrate diverse healthcare data sources, including EHRs, claims data, clinical trial data, and public health surveillance data.
   Ensure accuracy and consistency of data by applying knowledge of coding systems like ICD-10 and utilizing SQL for data querying and manipulation.
   Performance Measure: Timeliness and completeness of data integration, accuracy of data queries, and adherence to coding standards.
   
2. Statistical Analysis and Insight GenerationConduct advanced statistical analysis, data mining, and visualization techniques to uncover trends, patterns, and insights within healthcare data.
   Utilize statistical software packages (e.g., SAS, R, Python) and data manipulation libraries (e.g., pandas, dplyr) to perform analyses.
   Performance Measure: Accuracy and reliability of statistical analyses, effectiveness of visualization in conveying insights, and ability to derive actionable conclusions.
   
3. Reporting and CommunicationDevelop clear and concise reports, dashboards, and presentations to communicate findings and insights to stakeholders.
   Ensure reports are tailored to the audience and adhere to ethical and privacy standards regarding patient confidentiality and data security.
   Performance Measure: Clarity and relevance of reports, effectiveness of communication in conveying insights, and stakeholder satisfaction with reporting.
   
4. Continuous Improvement and ComplianceContinuously improve data management processes, data quality assessment methods, and reporting methodologies.
   Stay updated on ethical considerations and privacy regulations related to healthcare data handling, ensuring compliance with standards such as HIPAA.
   Performance Measure: Implementation of process improvements, adherence to ethical and regulatory standards, and contribution to overall organizational efficiency and compliance.
   

Job Requirements:

• Professional degree in quantitative field such as statistics, mathematics, computer science, epidemiology, public health, or related fields.
• Proficiency in statistical analysis, data mining, and data visualization techniques. Experience with statistical software packages such as SAS, R, or Python for data analysis and manipulation.
• Database Skills: Knowledge of SQL for querying and analyzing healthcare databases.
• Ability to interpret and analyze healthcare data to identify trends, patterns, and insights. Experience in preparing reports, dashboards, and presentations to communicate findings to stakeholders.
• Proficiency in programming languages commonly used in data science, such as Python or R.
• Experience with data manipulation libraries (e.g., pandas, dplyr) and visualization libraries (e.g., matplotlib, ggplot2).

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent

RESPONSIBILITIES

• Teach and conduct coding, STEM and technology-related projects for Pre-School & Primary School students.
• Oversee curriculum delivery: Ensure that teaching staff deliver the curriculum effectively and efficiently. Monitor the quality of teaching and learning and provide feedback and support as needed.
• Develop and implement effective teaching strategies: Work with teaching staff to develop and implement effective teaching strategies that enhance student engagement and learning outcomes.
• Take up teaching duties if the need arises: Take up teaching duties when needed, including covering regular classes, holidays, and special programs.
• Ensure that the teaching staff deliver lessons that are engaging and meet the expectations of students and parents.
• Design, prepare and deliver lessons to teach the basic knowledge, and techniques, support and enhance learners’ understanding of Coding, STEM and technology.
• Oversee and conduct training for AI, coding, and robotics-related competitions.
• Review and improve on current content/curriculum with our internal or external partners.
• Stay up to date with education trends and best practices. Keep abreast of new research and innovations in teaching and learning.
• Develop close relationships with students and parents to understand their needs and ensure that the team delivers lessons that are up to expectations.
• Collaborate with other departments: Work collaboratively with other departments to ensure a coordinated approach to teaching and learning across Titan Tech Academy.
• Complete all duties assigned by the management team in a timely and professional manner.

SKILLS & QUALIFICATIONS

• Preferably a Diploma in an Information Technology, Engineering, Mathematics or Science related field and above.
• Good programming background with a positive learning attitude.
• Experience with working with young children will be a plus.
• Should be proficient in using Scratch and Python in teaching and curriculum research.
• Should be proficient in using Scratch Interactive Programming and Python Series Programming for courseware compilation.
• Preferably some working experience in teaching or as an instructor, with a focus on AI or Coding, Robotics.
• Have a pleasant, positive, and optimistic personality. You believe in doing things well in a personal and professional capacity.
• Work well in a small team setting or individually.
• Have high self-standard and like to think of ways to improve things.
• Knowledge of current STEM education trends and best practices would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with other departments.
• Required to work on work on weekends.

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the National University Health System and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is to support the lead administrator in all CRiHSP’s research oriented activities to achieve its overarching mission. He/she will play a key role in supporting the Centre in its daily operations.

The Executive/Sr Executive will have the following duties:

1. Research Operations

Provide support in required financial functions, including grant management, aligning with NUS policies and coordinating with relevant internal and/or external stakeholders.
Coordinate the development and execution of agreements for research collaborations.
Assist the Centre PIs with ethical compliance matters, such as preparing ethics board applications and preparing for audits.
Assist the Centre PIs in preparing grant applications and progress reports.
Track research project outcomes and grant utilisation on a regular basis – providing summary reports to update the Centre Director and other PIs.

2. Secretariat Support

Support the Assistant Manager in organising the Centre’s teaching and research workshops to upskill the NUHS community on health services research and evaluation.
Arrange and coordinate regular meetings within the Centre and with its various stakeholders.
Assist the Assistant Manager with the Centre’s communication strategy, including the preparation of communication and publicity materials for the Centre.
Perform other related duties incidental to the work.

Job Requirements

• Minimum a Degree in Science or or equivalent fields
• At least 2 years of working experience in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

We are seeking a highly motivated and detail-oriented Marketing Intelligence and Data Analyst Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in data analysis, visualization, and interpretation within a dynamic and innovative Healthcare Diagnostics environment.

Key Responsibilities:

- Assist in collecting, cleaning, and organizing data from various sources.

- Perform data analysis to identify trends, patterns, and insights.

- Create visualizations and reports to communicate findings effectively.

- Support the team in developing and maintaining databases.

- Collaborate with team members to contribute to ongoing projects.

- Document control of marketing materials.

- Ad-hoc tasks as required by Managers.

Qualifications:

- Currently pursuing a degree in Biological Sciences, Biomedical Sciences, Pharmacy, or related field.

- Strong analytical skills with the ability to work with large datasets.

- Skilled in data analysis tools such as Excel, and preferably Power BI or SQL, Python, R.

- Excellent communication and teamwork skills.

- Ability to work independently and manage time effectively.

- Organized and meticulous individual.

Benefits:

- Hands-on experience in real-world data analysis projects.

- Mentorship from experienced professionals in the field.

- Opportunity to contribute to meaningful projects and make an impact.

- Networking opportunities within the company.

If you are passionate about data analysis and eager to learn in a fast-paced environment, we encourage you to apply for this internship.

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations