The essential responsibilities of the incumbent include:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.

What we can develop in you:

• Learn to work with a variety of people
• Opportunity to cross sell products or services over the phone
• On-the-job training
• Career and self-development

To be successful in this role :

• Patience
• Good listening skills
• Problem-solving skills
• Firm and warm
• Ability to work under pressure

Attractive Benefits:

• Bi-Annual Performance Bonus
• Stay Healthy Incentive
• Unlimited Outpatient Medical
• Dental Vision Insurance
• Executive Health Screening
• Employee Discount
• Working in a 44 hours and 5 days work week roster

You may refer to https://www.courts.sg/careers for more information.

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Description

HR management for expatriates in Asia

- Support all expatriates across the region in accordance with global policy and direction.

- Spearhead initiatives to improve HR operational efficiency and best practices on regional basis

- Ensure labour related compliance across the region.

- Liaise with all country HR Head in the region to drive HR initiatives to improve employees engagement

Reviewing of HR related regulations, policies and budget in collaborating with the business units and region.

- Work with Management and business units on optimizing organizational development.

- Liaise with all HR teams in the region to drive HR initiatives to improve employees engagement.

- Manage quarterly budget across the region to optimize and control staff cost

Coordination with Japan Headquarters

- Continue to build rapport and maintain a good relationship with the Japan headquarters for better support and collaboration.

- Reporting HR matters and provide analysis to the headquarter in Japan in a timely manner.

- Assist to cascade Japan headquarters’ initiatives and direction across the region.

Project management

- Manage HR related projects aiming at improving HR systems and human capital development.

Requirement

· Minimum 5 years Human Resources experience.

· Strong regional exposure

· Relevant experience in the same industry.

· At least a bachelor’s degree, preferable in HR Discipline.

· Possess good knowledge of HR functions (compensation & benefits, recruitment, training & development etc.)

· Solid knowledge on Singapore labour laws.

· Excellent written and verbal communication in Japanese as this role will need to liaise frequently with headquarters in Japan.

· Good project management skill.

· Knowledge of Microsoft Word, Excel, and PowerPoint.

· Possess good disposition.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
• Proficient in communicating in English and Korean language
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Position Summary

Able to provide quality and efficient SAP related support to company, able to understand the business requirement and provided related reasonable solution. Good communication skill to management and efficiently manage the SAP vendor.

Key Responsibilities

• SAP B1 System setup and troubleshooting;
• SAP existing MSSQL report manage and new report creation;
• SAP business process flow map and able to integrate into existing SAP system;
• SAP BOM create and setup;
• SAP Crystal report creation and maintenance;
• Power BI Report & dashboard development link with SAP B1 (Able to create and amend existing report & Dashboard)
• SAP related project management (solution design, solution verification)
• SAP vendor management; (vendor quotation, proposal review, deployment, document)
• SAP system admin and system maintenance role:

1. New user and access right creation;
2. Work with SAP end user on new system requirement (e.g.: crystal report, SAP system report, etc.);
3. Provide basic support to end user (E.g.: order cancellation process) and support BI related data;
4. Working with external supplier on all SAP issue and provide solution;
5. Support cross-border warehouse barcode system and external add-on module.

Knowledge & Skill Requirements

• VBA Report (Link with SQL)
• Good experience in SAP B1 in terms of the system setup and troubleshooting;
• Able to individually create report using MSSQL in short time;
• Sound experience across all functional areas viz. Financials, Banking, Accounting, Production, MRP, CRM, Warehouse Management;
• Good experience in Project Implementation/Project Management in SAP-B1;
• Sound understanding of business processes and ability to document it;
• Map with existing processes base on the new business requirement;
• Team player and solution provider;
• Good command in English and Mandarin to handle queries and concerns from China and Taiwan counterparts in regards with the business matters;
• Minimum Work Experience Required: 3 Years related experiences;

Additional Responsibilities
• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.

• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for a Research Associate position in the Department of Synthetic Biology Translational Research Program, Yong Loo Lin School of Medicine. Appointments will be on a 1-year contract in the first instance, with the possibility of extension.

Purpose of the post

The Research Associate (RAssoc) will be working closely with the Principal Investigator and a team of researchers on bioprocessing and downstream process development. The RAssoc’s principal role will be to assist in method development and process optimization for research projects requiring bacterial and yeast fermentation as well as provide technical support and training to laboratory users.

Main Duties and Responsibilities

The Research Associate is expected to:

1. Design and execute fermentation experiments to optimize the production of target compounds/proteins.
2. Develop and scale-up bioprocesses for the cultivation of microbial strains (bacterial, conventional and non-conventional yeasts) from benchtop to pilot scale fermentation.
3. Conduct process optimization studies to improve fermentation performance, yield, and productivity.
4. Lead efforts in developing scalable downstream processes, including but not limited to filtration, chromatography, and other purification techniques.
5. Collaborate with cross-functional teams to ensure seamless integration of strain engineering to fermentation and downstream processes.

Main Duties and Responsibilities

1. Analyse data from fermentation and purification experiments, interpret results, and present findings to the team.
2. Troubleshoot and resolve any issues that arise during fermentation or purification processes.
3. Develop and maintain standard operating procedures (SOPs) and ensure adherence to good manufacturing practices (GMP) and safety guidelines.
4. Stay updated with the latest advancements in bioprocessing and downstream purification technologies and apply them to enhance processes and productivity.
5. Provide technical expertise and support to team members and contribute to the overall success of the group’s translational projects.

Qualifications

The applicant should:

• Masters in Chemical/Biochemical Engineering, Biotechnology, or a related field.
• Proven track record of successfully optimizing and scaling-up fermentation processes for the production of compounds/proteins.
• Expertise in downstream purification techniques, such as filtration, chromatography, and other purification techniques.
• Hands-on experience with various bioreactors, fermenters, and other bioprocessing equipment.
• Strong understanding of safety protocols in bioprocessing.

Qualifications

• Proficiency in data analysis, statistical tools (JMP), and design of experiments (DoE) for process optimization is an advantage.
• Preferably have experience with process simulation and modelling.
• Be able to work both independently and in teams.
• Demonstrates an investigative nature and is attentive to details.
• Demonstrates an ability to lead and mentor junior team members.
• Passion for innovation and staying updated with the latest trends in bioprocessing.

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Ms Suhana Sulaiman, at [email protected]

Application

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of 3 referees) by 29 February 2024

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

We are a Singapore-based children merchandise retailer looking for a highly motivated individual to join our eCommerce team.

Roles & Responsibilities:

• Manage and operate e-Commerce platform, including banner design and discount setting
• Touch up and loading of new products images
  (Preferably knowledge in Adobe Photoshop and Illustrator)
• Conduct regular pricing checks
• Monitoring inventory levels and submitting orders to the warehouse
• Respond to platform chat to address customers’ queries to ensure customer satisfaction.
• Work closely with the team to develop and execute online marketing materials (eg. Web Banners) for promotions on ecommerce platforms such as Lazada, Shopee, Qoo10, Facebook, Shopify and Tik Tok.
• Monitor and coordinate the production of promotional materials, for all sales and marketing purposes.
• Maintenance & updating of E-Commerce platform for new product uploads and overall webstore maintenance
• Creating artwork for new products, advertisements, product packaging and logos etc with the use of graphic software (eg. Illustrator and Photoshop)
• Maintaining Brand Image and Video Library
• Assist in ad-hoc tasks

Requirements:

• Detail-oriented individual who has a keen eye for aesthetics and details.
• Good time management skills and able to keep to the deadlines
• Previous experience working as a designer with an e-commerce background with at least 2 year of relevant experience in Marketplace Platforms or Shopify ecommerce.
• Proficient in editing software such as Adobe Illustrator, Photoshop, Premier Pro, After Effects or any other editing software.
• Knowledge in product photography is a bonus

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Quality Assurance Specialist is to promote and integrate quality into every aspect of our BioReliance® biologics safety testing business in Singapore. The role is to perform batch record review (i.e. data audits) to support all aspects of quality operations to ensure that laboratory testing operates in full compliance with sound scientific practice, GxP and Standard Operating Procedures (SOPs). The scope of responsibility is to contribute or impact the results of the QA team and is accountable for the quality of own work, solve problems of low complexity independently by identifying and selection solutions and by analyzing information.

The post holder will be able to perform the following functions independently, with minimal guidance.

What You Do

• Batch record review: Review and approval of GxP documents, including Protocols, Technical Specification (TS), Batch Records, Workbooks, SOPs and all other QMS documentation.
• Batch record review: Comply with all applicable policies, procedures and guidelines.
• Batch record review: Conduct in-process or final audits and approval on manufacturing or testing documentation as they comply with the stated regulatory standards and the approved TS, protocol or SOPs.
• Batch record review: Release of the certificate of analysis for GMP testing against the TS and associated documentation.
• Batch record review: Prepare QA statement within each GLP final report specifying inspections date, and dates findings were reported to the Study Director and management.
• Review and approve deviations, anomalous results, OOS, positive results and CAPAs.
• Assist in investigations from events, complaints or data audits.
• Conduct trend analysis for deviations and review / approve applicable CAPA records.
• Assist self-inspections to ensure continuous improvement.
• Perform and support client audits, regulatory inspections.
• Perform and support internal audits.
• Perform and support supplier audits.
• Comply with Health and Safety Executive regulations and undergo relevant training modules when required and actively takes necessary action when encountering unsafe situations.
• Perform their duties according to the principles of Good Laboratory (GLP), Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP).

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post

Who You Are

• Graduate degree in life sciences or higher related degree
• Minimum of 2 – 4 years of experience, within a similar Quality Assurance role i.e. batch record review.
• Shows a desire and motivation to work in Quality and regulated environment.
• Awareness of Biologics regulatory environment and GMP manufacturing topics.
• A proactive approach to all aspects of Quality.
• Fluent in both written and spoken English.
• Good communicator, dealing directly and effectively with operational teams and site QA and lab colleagues routinely.
• Strong analytical and problem solving abilities.
• Organized and logical in defining workload and delivering projects.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Intervention Specialist (STAR Programme)

The intervention specialist helps 5 to 12-year-old students with behaviour and social-emotional challenges cope in mainstream schools, so that their emotional well-being can be addressed and reduces the risk of juvenile delinquency or mental health issues in their later years. This role is for a committed individual who wants to make a difference in the lives of children and their families through the imparting of strategies to students to help them with their learning, behavioural and socio-emotional challenges, and sharing of skills with parents.

Job Responsibilities:

• Conduct intervention sessions primarily using the Mediated Learning Experience (MLE) approach to impart and equip students with skills to regulate their behaviours and attention issues, as well as manage their socioemotional challenges
• Plan and conduct intervention sessions according to the session objectives based on the individual student’s needs and challenges
• Prepare appropriate teaching resources and materials
• Prepare pre and post-Cognitive Functions and Behaviour Rating Checklist (CFCL) bi-annually or after 20 sessions to evaluate a student’s progress
• Update parents on their child’s progress regularly and conduct a parenting session (every 10th session) to share skills taught and obtain parent’s feedback on their child’s progress
• Conduct a first appointment and consultation with parents and student before the start of the intervention to understand the student’s profile and challenges, as well as parenting styles and family dynamics
• Collaborate with colleagues and stakeholders to plan and execute Kids’ Club programmes and actively participate in organisational level events
• Update the supervisor about clients’ progress and development
• Collaborate with colleagues and other stakeholders during case discussions
• Handle students’ administrative matters
• Participate as an active team member in department activities as well as organisation-wide events
• Any other assigned duties

Education / Qualifications:

• Degree, preferably in Psychology, Special Needs Education or Early Childhood Education
• Proficiency in Microsoft Office and basic IT knowledge and skills

Requirements:

• Able to work half a day on Saturdays
• Sound theoretical understanding of child development and parenting styles
• Passionate about working with children and families
• Shows an aptitude for understanding the student beyond his/her behaviours and family dynamics
• Demonstrates ability in planning, implementing and evaluating suitable strategies to support and equip the student and parents to cope with the student’s challenges
• Ability to engage and make strong connections with students and parents
• Ability to be flexible and adapt to the different needs of the students and parents
• Strong command of the English language, preferably bilingual
• Strong interpersonal skills
• Ability to work independently and as part of a team
• Willingness to collaborate with corporate partners such as schools and hospitals

Other Information:

• Location of workplace: Bukit Batok
• Attractive remuneration package which comprises of fixed and variable bonuses

If you want to join us in making a difference in the lives of children and youths, do submit your application, and we will contact you for future opportunities. Your information will be kept in strict confidence.

Job Description:

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

Requirements:

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in data
• High ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)

Reports to:

• Operationally to Worley Supply Management Director
• Functionally to Worley Project Contract Manager

Summary:

Responsible for liaising with the Project Team for the Contract functions on the projects to which they are assigned. Provides the focal point for the Contract packages assigned to and related activities on the project, liaising with the Project Manager, the client, and all disciplines including the Supply Management Director and the Project Contract Manager.

Responsibilities:

• Comply with work processes, procedures, instructions and guidelines, including Contract Execution Plan, Co-ordination Procedure and Quality Plan;
• Prepare cost estimates and submitted for review to the Contract Manager prior to submission to the Project Manager;
• If required, engage the market using processes, procedures, instructions and guidelines as written out in the Contracts strategy;
• Responsible for: Project setup including systems and tools; Contract management of Contractors and Service Providers; Change and dispute managements; Prepare contractual letters and correspondences; Defend and resolve claims expeditiously; Maintain systems and tools for reporting; and Issuing Contract status reports.
• Maintain the Contracts plan in conjunction with Construction, Project Management, Engineering, and Planning;
• Compile, manage and update the project-specific bidders’ list in conjunction with Construction, Project Management, Engineering, and the Project Manager;
• Lead formal enquiry packages, ensure issuance to each of the Contractors on the approved project Bidder List, and expedite bid returns to meet the closing date;
• Maintain, lead and control all contact with bidders/Contractors during the bidding /evaluation period and after Contract award, and that technical and commercial communications and evaluation are recorded in writing and distributed;
• Evaluate quotes, follow up Technical Bid Analysis (TBA), prepare Commercial Bid Analysis (CBA), and make award recommendations to the Client on the most suitable bidder considering the price, technical acceptability, and delivery consistent with the project requirements;
• Ensure CBAs are approved at the appropriate authority level prior to commitment, and that Contracts are prepared in the agreed format and issued in accordance with project requirements;
• Lead project meetings and negotiations with Contractors;
• Maintain records of Contracts expenditure and managed within budget;
• Manage variations and claims against the Contract;
• Quantity take off for Civil, Piling, Structural, Mechanical, Piping, Scaffolding, Painting, Insulation, Tankage, Electrical and Instrumentation
• Assessing and evaluating applications for payment/ invoicing and making recommendations and ensuring payment;
• Report regularly on areas of concern/ issues /opportunities and threats and areas that are working well on the project;
• Ensures Change Orders are issued as appropriate, invoices are received, checked, and approved, and all claims or back charges are resolved;
• Ensures Contracts files are always maintained and are current;
• Keeps abreast of market conditions and maintains regular communications with key Contractors;
• Advise Contract Manager and Supply Management Director of potential new sources of supply, and of current supplier’s performance;
• Provides Contract support to estimates when required;
• Ensure Contracts are expedited to completion, including coordination with Construction, Engineering, Quality, Health, Safety, Security and Environment, and Quality Control, and that all Contractor documentation is received;
• Conduct Contractor Performance Assessment upon Contract closure; and
• Prepares final accounts and closeout, manages the return and release of Securities/Bonds and Warranties.
• The Senior Contract Administrator is required to maintain good relations with all stakeholders, internally and externally, and shall ensure Worley professional ethics are observed at all times.

Requirements:

The career profile of a successful Senior Contract Administrator may show qualification in a specific field of expertise which will contribute to all-round management capability. However, the emphasis in identifying a Senior Contract Administrator’s potential is centred on the illustration of proven capability, experience, versatility and interest. Formal qualifications which indicate the suitability for a Senior Contract Administrator may include:

• Degree in Engineering, Quantity Surveying or equivalent; or
• Diploma in Engineering, Quantity Surveying or equivalent.
• At least 12 years of relevant working experience
• Experience in Energy, Chemicals and Resources industry
• Actively involvement in Contract Work Practices
• Knowledge of major PMC/EPC/EPCM Businesses and of Client business
• Knowledge of E and EPC, EPCm and PMC type projects
• Familiar with Multi-Office delivery
• Fluent in written and spoken English; spoken mandarin and other dialect
• Able to cope in a dynamic environment
• Good negotiation skill
• Good communication, able to illustrate discussion points clearly
• Possess leadership quality and a team player
• Confident, able to read and facilitate meetings
• Reliable, independent and meticulous

The ideal candidate must display a degree of flexibility and have a willingness to be stationed in Project Site.

The Role

This position will be part of the Group Administration Department providing operational administrative services and support.

Job Responsibilities

• Support daily administrative activities such as providing professional front office services on receptionist duties.
• Attend to general enquiries/requests/feedback from both internal and external stakeholders, and where possible to direct to relevant depts/person in charge.
• Manage all main room and courier service activities.
• Ensure high standard of cleanliness of the reception area, meeting rooms and boardroom.
• Manage the tea lady service and catering requests from departments.
• Perform daily inspections on meeting room furniture/equipment, and coordinate with tea lady to ensure that the room is return to original setup at the end of each meeting. Report any defects to the Corporate Real Estate Team promptly for follow up.
• Assist in preparing of cards (eg. office security access cards, CEA cards, etc) including the managing the issuance and return of cards.
• Manage the issuance and return of office security access cards
• Ensure sufficient office supplies and ordering of inventory including staff name cards, stationeries and consumables.
• Assist the Procurement & Contract Management team in small value purchase activities.
• Any other tasks and ad hoc projects assigned from time to time.

Job Requirements

• At least GCE O, A Levels or Diploma from a local recognised Polytechnic.
• Familiar with Microsoft Office applications (Outlook, Word, Excel applications).
• Good written and interpersonal skill with courteous disposition.
• Proficient in reception and administration skills.
• Meticulous, multi-task, team oriented and able to work independently.
• Experience in customer service/front desks/concierge in fact-paced environment will be advantageous.

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Follow up with business users for goods receipt
• Liaise with vendors for any discrepancies in vendor invoices
• Prepare invoices to customers as per the billing instructions provided by business users and GST requirements
• Liaise with customers for invoice issuance and disputes (if any)
• Preparing inter-company billing and withholding tax submission (if any)
• Support month-end closing activities
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous with high level of accuracy
• High learning agility and collaborative with good interpersonal communication skill

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Liaise with vendors and business users for any discrepancies in vendor invoices
• Liaise with customers for timely collection of invoices
• Process payments, receipts and month-end closing entries
• Prepare inter-company billing
• Support cash flow forecast, GL, reporting and GST submissions when necessary
• Prepare balance sheet schedules and bank reconciliation reports
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous and high level of accuracy
• High learning agility and collaborative with good interpersonal communication skills

Job Responsibilities

· Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements

· Develop and maintain effective relationships with vendors and suppliers

· Monitor supplier performance in terms of quality, cost, and delivery

· Review and analyse purchase requisitions and generate purchase orders

· Ensure timely delivery of items and follow up with vendors on outstanding orders

· Coordinate invoice/quality discrepancies with vendors

· Maintain accurate records of purchases, pricing, and other important data into SAP system

· Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other

· Ensure engineering change notes are managed and executed timely with minimal impact to production

· Implement all processes to organization standards and support continuous improvement initiatives, identifying areas of improvement

Job Requirements

· Diploma or Degree in Supply chain, Engineering or Business administration

· 5+ years of experience in purchasing, buying, and/or planning preferred

· Relevant working experience within a manufacturing environment in Oil and Gas sector will be an advantage

· Supplier relationship management, including evaluation and development

· Capability to evaluate and mitigate risks in the planning process

· Strong knowledge of purchasing principles and procedures

· Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system

· Ability to work under pressure in a fast pace working environment

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Job Description

Responsibilities:

• To support and manage all activities of Specialist Clinics assigned and ensure optimal operational efficiency of processes and services provided
• To work in close collaboration with various stakeholders to deliver to deliver cost effective, efficient and quality patient care in alignment with the strategic objectives of the Hospital
• Update and review department procedures and clinic work processes to ensure smooth operations
• Manage daily manpower deployment for the team.
• Assist superiors with monthly submission of reports and other relevant statistics
• Take on projects assigned and any other duties required from time to time

Requirements:

• Degree in any relevant discipline
• Experience in project management and supervision will be an advantage
• Candidates with no prior experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applications
• Meticulous and have good interpersonal and communication skills.
• Able to multi-task and work in fast paced environment
• Able to work independently with minimal supervision
• Pleasant personality, a good team player and able to collaborate and cooperate with various stakeholder
• Must be fully vaccinated with COVID-19 vaccinations

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

If you are driven, compassionate and ready to take on this challenging yet rewarding role, we invite you to apply and be part of our dedicated team.

Only shortlisted candidates will be notified.

Technical Product Management

• Good knowledge in FC/AFC process. (FCCSP, FCBGA, Bridge Die Attach)
• Provides support for AFC model introduction (launching, demo, Semi shows)
• Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio.
• Conducts feasibility studies and sample build for new business opportunity.
• Engages in R&D projects to define target requirement and buy off the end-result.
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team, and the different regional support centers.

Pre- & After Sales Support

• Conducts evaluations, benchmarks, and demos.
• Support Sales and CPMs during Pre-Sales activities
• Establishes good customer relationship on technical level with all key accounts.
• Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

• Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
• Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution.

Know How Transfer

• Troubleshoots and maintains demo equipment if necessary.
• Conducts training on existing and future FC platforms to FSE’s and customers.
• Supports Documentation and Manual writing activities

Education

• Diploma or degree in Mechanical-Electrical or Mechatronic Engineering.
• Bonus to have experience in automation programming and motion control.

Work experience

• Minimum 5 years of experience in a complex technical environment or 3 years in Product Support environment with customer engagement.
• Experience within semiconductor backend industry
• Bonus to have experience in handling Datacon 8800.

Expertise and methodology

• Good PC, MS-Office knowledge
• Very good command of English (spoken & written)
• Chinese language desirable

Other requirement criteria

• Very strong analytical skills
• Excellent communication skills
• High level of assertiveness
• High degree of flexibility required.
• Good behavior in customer relations
• MS-Office Intercultural understanding
• Travel readiness up to 50%

• Position: Content & Communication Specialist (CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $5,200 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• To work closely with client servicing teams in creating engaging content.
• Creation, Curation, Planning and Research to develop content strategies that connect business and users in the B2B environment

Requirements:

• Minimum Diploma in Marketing or Mass Communication
• Minimum 2 years of experience in B2B Digital Marketing and Communication
• Proficient in creating EDMs using Adobe Design software (Illustrator, Indesign or Photoshop)
• Proficient in video editing software (Premier Pro, After Effects)
• Proficient in Storyboarding

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.