Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers.

• Provide in-house helpdesk and technical support to end users and vessel IT
• Support and resolve in-house end users and vessel IT technical issues
• Assist in the installation, cabling and setting up of workstations, PCs, and printers
• Performs software updates
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation an advantage
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

Attractive Package : Basic Salary + Commission on Sales of Puppies (Up to 3.5k monthly)

Job Skills and Requirements

• Adept at Sales

• Social Media savvy

• Able to handle puppies and kitties of small sizes

• Knowledge of grooming, pet care, pet play and pet walks

• Passionate about pets

• Able to work on weekends and public holidays

Duties and Responsibilities

• Support the day-to-day business operations

• In-charge of sales and well-being of puppies

• Daily checking of skin and health of the puppies

• Perform general housekeeping to maintain a safe and hygienic environment of kennel and customer service area.

• Daily updating of social media platform

• Responsible for photo / video taking of puppies and uploading to social media

• Responsible for grooming of puppies, housing, pet play and pet walk

• After sales follow up with customers

• Responsible for sending / fetching of puppies to / from Vet

Duties and Responsibilities:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Basic housekeeping to maintain the cleanliness of the clinic

Requirement:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Provide excellent customer service.
• Comfortable in handling mobile phone, email enquiries in English.
• Bilingual. English and Mandarin is a Must to effectively to communicate with Chinese speaking customers.
• Willing to work retail hours and weekends
• A Fast learner (Training Will Be provided)

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Job Description:

• Supporting the credit approval team by conducting various credit monitoring tasks
• Extract stock exchange announcements
• Assisting on reports
• Assisting with the allocation of credit approval cases and other miscellaneous reporting
• Credit support activities
• Training will be provided

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Ensure the availability of stock for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/ close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

• At least Diploma in Computer Science/ Information Technology/ Engineering or equivalent.
• Minimum 3 years of experience in Pre-sales / Product Sales.
• Lead generation /Building relationship with the Global & Local customers. Candidate should be comfortable with travelling locally and globally.
• Experience in product IT software sales and have customer in government and stats board would be an added advantage.
• Good communication skills and able to work independently.
• Thorough understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• The Club Services Associate will be rotated in various front desks to effectively deliver customer services to our members and other stakeholders regarding Club programmes, activities, promotions, and updates;
• Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of reception premises, and maintaining Club correspondence;
• Assisting with membership-related applications, such as new member registrations, membership card replacement, and membership inquiries;
• Maintaining accurate membership records and databases;
• Processing payments and handling cash and online transactions for membership dues, and other Club booking and services with accuracy and maintaining appropriate records;
• Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, when necessary;
• Addressing any member feedback, and/or concerns professionally;
• In addition, proactively aiming to achieve satisfactory resolutions and escalate issues to the Duty Manager when necessary;
• Handle correspondence with reciprocal and affiliated clubs;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 2 years of working experience in the hospitality industry handling frontline services;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Conduct sales in new and assigned sectors and areas.
• Identify new business opportunities and develop a new customer base to achieve sales targets.
• Working cross-functionally to develop and execute a robust pricing strategy.
• Engage in regular sales activities such as customer management and tendering.
• Review project specifications and prepare quotations, costings, and regular sales reports.
• Analyze, develop, and implement plans for engaging the target market.
• Handle or support projects whenever required.

Requirements:

• Sales experience in general industries. Related experience in M&E industries and semiconductor industries is an advantage.
• Strong knowledge of construction estimating, bids, and engineering requirements.
• Experience in M&E contracts, documentation, and having an established network of vendors, suppliers, and contractors will be an advantage.
• Candidates with more years of relevant experience and proven good records may be considered for higher positions.
• Independent, proactive, positive attitude, and a team player with good interpersonal and communication skills.
• Possess a driving license; own car is preferred.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• Attend to members’ enquiries during the stipulated shift hours;
• Operates the Phone System, POS System and other payment systems;
• Process bookings of sports facilities (make / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable);
• Ensure proper recording of booking information and filing of booking chits;
• Issue towels and locker keys to members and ensure members sign out and sign in for them;
• Ensure related keys, equipment and towels are returned by members after use;
• Handle registration and withdrawal of sports activities and training programmes;
• Assist in administrative duties (letter typing, data entry, handling of mailers, photocopy of forms, replenishment of items for the counter etc.);
• Survey sports facilities to ensure all sports equipment/facilities are in proper working conditions and assist in sports activities;
• Addressing any member feedback, and/or concerns professionally;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 1 year of working experience in the hospitality industry handling frontline services;
• Candidates without experience are welcome;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Research on Successful Ageing (ROSA).
• Research Planning and Implementation
  • Utilise JavaScript coding skills for customizing Qualtrics surveys and ensuring the confidentiality, integrity, and availability of survey data.
  • Conduct thorough literature reviews on emerging technologies for longitudinal data collection (e.g. new technologies, releases, and patches that will enhance ROSA's work processes and services).
  • Apply strong project management skills to ensure timely planning, execution, and adherence to timelines and milestones for IT-related projects, providing regular updates on project progress.
• Data collection
  • Maintain IT systems, servers and databases based on ROSA's needs
    • Oversee the implementation, deployment, and operation of servers (Windows and Linux), databases, and technology solutions to the Centre's needs.
    • Ensure the security, backup, recoverability, and maintenance of servers, databases, and systems.
    • Execute command line operations on both Windows PowerShell and Bash.
    • Manage and maintain server health, including regular server administration tasks and tech refresh processes.
    • Administer NAS backup processes to safeguard critical data.
  • Implement and adhere to data security measures, including compliance with university policies, MOE & CSA requirements, and guidelines (e.g., Data Protection Officer, PDPA, etc.).
  • Collaborate with the University's IT department to ensure compliance and implement necessary changes to the Centre's IT systems.
• Data analysis and outreach
  • Automate daily reports for survey response rates and daily comments from survey respondents and highlight anomalies in the data collected.
  • Assist the ROSA team in quantitative analysis for research briefs and publications.
  • Prepare EDMs and maintain ROSA's mailing list for outreach efforts.

• Bachelor's degree in Computer Science, Information Technology, or related.
• Proficiency in MySQL database management.
• Expertise in overseeing the implementation, deployment, and operation of Windows and Linux servers, databases, and technology solutions.
• Strong command line skills on both Windows PowerShell and Bash.
• Experience in server and security management.
• JavaScript coding skills for Qualtrics survey customisation.
• Knowledge and experience in NAS backup administration.
• Effective collaboration with the University's IT department.
• Proven ability to ensure the security, backup, recoverability, high availability, serviceability, and maintenance of servers, databases, and systems.
• Proactive monitoring of new technologies, releases, and patches.
• Strong project management skills for timely execution and adherence to timelines and milestones.
• Excellent research, analytical, and problem-solving skills.

#LI-KC1

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

• Interact with employees at all levels and potential business partners in order to obtain information required to conduct effective third-party due diligence reviews. Conduct due diligence reviews on potential business partners and acquisition targets aligned with internal guidelines.
• Evaluate the risk of corruption in business practices to determine priority areas for policies, communication, training and auditing. Advise management regarding the requisite steps to bridge identified gaps.
• Periodically review internal controls, company policies, systems and procedures applicable to the region. Implement remedial actions to mitigate risk of non-compliance with policies and applicable law.
• Develop and manage regional compliance training efforts, including delivery of training for colleagues and business partners.
• Receive information from employees and others about potential violations of law or company policy and ensure that allegations are investigated and concluded promptly and in line with internal investigative guidelines and procedures.
• Any other responsibilities as may be considered necessary to support and advise management regarding ADM’s high standards of ethical business conduct.
• Cooperate with APAC/US/EMEA headquarters Compliance functions where necessary;

Your Profile

• Business or Law degree (LLB or LLM) or equivalent suitable degree.
• 3-5 years of relevant work experience. This may include law firm or legal/compliance department in a multinational company.
• Must be fluent in English, although additional knowledge of South East Asian languages will also be helpful.
• Must be able to travel throughout the country, regionally and internationally, and willing to work non-standard hours due to time zone differences.
• Knowledge of the Microsoft Office Suite.

Core Competencies:

• Project Management – Must be able to manage several projects and ensure completion to agreed deadlines. Must be detail oriented and have the ability to take sound critical
• Communication – Must have strong communication, negotiation and training skills to communicate effectively with colleagues, senior management, business partners, and government regulators.
• Integrity/Values – Must have a strong personal and professional commitment to the values of compliance, ethics and integrity, and must demonstrate same in carrying out daily responsibilities.
• Confidentiality – Must have the ability to work with confidential and sensitive material discreetly.
• Problem Solving – Must have the ability review complex laws and regulations and propose systems for implementing remedial measures into internal control systems. Must be able to break down complex situations into component parts and develop solutions in a logical, systematic way.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

About The Company

Our client is a leading software provider across the region. With offices across the globe, they aim to aid businesses in their digital transformation journey through cutting-edge technology products. As business activities continue to pick up, they are currently seeking an Administrative Specialist to join their team.

Your Future Role:

Reception

• To be the first point of contact for all visitors, calls/faxes and to redirect calls to the relevant departments
• To manage the company post, ensuring that all post is collected daily and on time, special/recorded delivery items are sent correctly
• Procure postal and courier services as and when required

Travel Desk

• Book travel arrangements including flights, train tickets, hotels, rental cars etc. for local and international staff
• Coordinate multi-day itineraries and travel arrangements for international staff, liase with their department and act as first point for the visitor
• Book travel arrangements for clients and candidates (internal interviews)

Office Administration

• To ensure the smooth running of the office.
• Ordering office stationery and other general office supplies (e.g. water, coffee) and equipment and ensuring supplies are kept at an optimum level.
• Update email groups, provide office related communications (e.g. parking, changes in office etc)
• Organize and coordinate internal events, like quarterly events and trainings
• Other administrative duties as required
• Liase with facility manager, e.g. regarding office lease paperwork, rental of parking spaces etc.
• Maintain lists for office keys, sim-cards, parking cards etc.
• To be responsible for facilities management including the organization/supervision of office maintenance, repair work and cleaning contractors.
• To be responsible for health and safety for the office, and fire evacuation procedures.

Finance

• Scanning local invoices, obtain approval and sending to SSC
• Archiving of invoices and expense reports
• AR collection support on case to case basis
• Support Finance team for all overdue invoices and credit issues.
• Ensure communication between cross-functional departments to ensure backlog invoices are paid or identify issues with customers

Sales Administration / Legal

• Support sales team with contract archiving (e.g. when physical copies need to stay in country) & ensure contracts are countersigned and copies sent to customer and stored in Contracts repository, depending on country organisation
• Support required levels of communication with other internal members to ensure orders are booked through to invoicing.
• Onboard Process for New Employees: Communication to all govt departments, ordering SW/HW Infrastructure, SIM Card, Health Insurance process, Access Keys, Stationery, together with HR

Requirements:

• At least 2 years relevant experience in business operations, administrative work and travel arrangements
• Excellent command of written and spoken English
• Knowledge and ability to use proficiently standard office computer software, including word processing, databases and spreadsheets
• Ability to demonstrate trust and confidentiality in the provision of administrative support
• Well-developed time management skills and the ability to prioritize

EA Licence: 17C8713

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Responsibilities:

• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
• Provide Level I & Level II service (complex service interventions requiring more than 4 hours of labour)
• Installation of instruments, AbbottLink, and automation
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
• Assist with customer business reviews
• Schedule, perform and document hardware and software updates (TSBs) requiring more than 2 hours
• Deliver basic customer operator introductory training post install or post hardware or software upgrade
• Perform basic technical coaching and training for Abbott Ambassadors
• Service Sales and Service Cost Management
• Spare parts and inventory management
• Timely submitting and update reporting system (eg. CMS Next)
• Comply to Abbott Quality and Regulatory Compliance and policies
• Any other tasks assigned by management from time to time

Requirements:

• Bachelor’s degree in Medical Technology/Bioengineering or Electrical/Mechanical Engineering preferred
• Minimum 3 to 5 years’ experience in Field Service Engineering. Prior experience in diagnostics/medical devices industry preferred but open to candidates from other relevant industries.
• Willing to be on standby after work hours/ work overtime to resolve service issues when arises
• Successful engagement with customers, specifically key stakeholders and lab staff
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery
• Ability to identify and drive resolution of issues, technical expert for product line responsibility
• Excellent communication skills, experience in use of analytical tools and software
• Coaching and training skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Overview:

We are looking for a proactive and skilled Administrative and Marketing Specialist to join our team in Singapore. The ideal candidate will be able to effectively manage administrative duties while playing a key role in developing and implementing LinkedIn-based marketing strategies. This role is tailored for individuals who have a passion for social media marketing and are adept at fostering professional relationships online.

Responsibilities:

1. Administrative Duties:

• Oversee daily office operations, including organizing schedules, handling correspondence, and maintaining filing systems.
• Provide administrative support to the team, such as preparing documents and managing databases.
• Perform administration duties inclusive of management of stationery, purchase and maintenance of office equipment.
• Liaise with Government agencies relevant funding, grants applications, and claims.
• Any other ad-hoc duties as assigned.

2. Marketing Duties:

• Develop and implement a LinkedIn marketing strategy aligned with our brand's goals.
• Create engaging LinkedIn content, including posts, articles, and company updates to enhance brand visibility and engagement.
• Foster connections and interactions on LinkedIn to build a professional network and increase the company's reach.
• Analyze LinkedIn insights and metrics to refine strategies and report on performance.
• Collaborate with other marketing initiatives to ensure a cohesive online presence.
• Any other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience in an administrative role; experience in social media or digital marketing, particularly LinkedIn, is highly preferred.
• Strong organizational, planning, and time-management skills.
• Excellent communication skills, both written and verbal, with a flair for professional social media communication.
• Proficiency in Microsoft Office Suite and LinkedIn analytics tools.
• Ability to work independently with minimal supervision and collaboratively in a team.
• Creative thinker with attention to detail and an understanding of branding principles.
• Familiarity with the global market, with a primary focus on Singapore and China, and understanding their respective business etiquettes.
• Ability to write and converse in English and Mandarin.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

Primary Job Function:

• Provide healthcare professionals with medical information and outcomes regarding Abbott Solutions (product portfolio) with the aim of generating ethical prescriptions according to iSell portfolio Model.
• Execute sales actions plans, deliver sales objectives, grow Abbott’s sales at ethical channel, focusing on the priority products and developing a sustainable HCP’s preference for Abbott taking into account the commercial strategy.
• This position reports to the Sales Manager.

Major Responsibilities:

Territory Sales Achievement

• Ensure optimal execution of plans of action (POA), field tactics program and territory plans.
• Regularly review achievement of sales against targets and initiate appropriate actions to ensure performance is in line with objectives.
• Ensure enlistment of new product launches in Group Practice, Private Specialist and Private hospitals.

Territory Management & Business Planning

• Manage and develop the territory through proper profiling, analysis of the situation, identification of business opportunities, resource allocation, development and realization of an adapted action plan.
• Conduct SWOT analysis of market/competitors to identify territory business opportunities.
• Develop Territory Business Plan based on key objectives and allocate resources (e.g. calls, budget) for optimal sales impact.
• Able to independently organize CME events for Group Practice and Private Specialist.
• Executes business plan to ensure resources are directed to accounts and customers of greatest potential.

Customer Focus and Service

• Build strong relationship with key accounts customers and build strong key opinion leaders.
• Territory customer database and target classifications updated continuously.
• Delivers core promotional messages within approved detail aids and in line with POA.
• Understands and comply with Abbott’s Code of Conduct.
• Leverage key customer relationships to gain market intelligence and to assist successful formulary listing in Private Hospital and Group Practice.

Reporting/ Administration

• Timely submission of territory Monthly Reports commenting on deviations from Business Plan and intended actions to align performance with plan.
• Comprehension and use of key reports (e.g. CLM and SFDC Dashboards)
• Timely submission of product quality complaints, adverse events and medical inquiries to respective affiliate QA, PV and Medical functions accordingly standard operating procedure

Requirements:

• Bachelor’s Degree in Life Sciences/Pharma or related sciences preferred
• Minimum 5 years of strong sales track record preferably in pharma/healthcare industry
• Sales driven, results-oriented with a high degree of self-motivation
• Good interpersonal and communication skills
• Able to work independently with minimal supervision

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

As a Deputy Engineering Specialist, you will serve as an in-house expert on EV charging and other EV-related matters.

Job Responsibilities include but is not limited to the following:

· Maintain current on EV charging and related developments in the industry. You are to advise on EVe emerging trends (e.g. battery swapping, etc.) and how it can shift EVe operation strategy. Provide recommendations to developing mitigation measures (e.g. dynamic electrical load measuring and management, etc.) for implementation.

· Support and provide site assessment of potential costs to upgrade electrical infrastructure to support EV charger deployment.

· Develop tender specifications and requirements for electrical infrastructure upgrade.

· Provide specialist advice on potential electrical-related issues in the infrastructure upgrade proposal and recommend solutions to optimize upgrade projects on cost and time.

· Maintain compensation and performance management systems to retain quality manpower and exit poor performers.

Requirements

· Tertiary education in Electrical Engineering with exceptional academic credentials and at least 3 years of relevant work experience. Candidates should demonstrate an intent to work towards obtaining Professional Engineer certification.

· Competent in Workplace Safety and Health (WSH) matters and able to comply with the Project Management duties under the WSH Act and the supplementary regulations.

· CSCPM certification (Construction Safety Course for Project Managers ) or equivalent will be an advantage

· Conscientious, diligent, and determined attitude

· Self-starter and keen learner with an interest in EV charging and related technologies.

· Ability to build and maintain a positive relationship with various stakeholders.

· Good command of both written and spoken English language.

· Computer literacy in Microsoft Office software

PURPOSE OF THE ROLE

Reporting to the APAC IT Director, the role of the IT Support Specialist is to provide IT support across infrastructure, network, and helpdesk. The primary responsibilities include providing technical assistance to facilitate smooth business operations and support to the regional office. Collaborating closely with the Global team, this role actively contributes to the successful implementation of global projects and initiatives.

KEY RESPONSIBILITIES

• To perform monitoring, troubleshooting and regular administration/ maintenance on IT infrastructure including network equipment and devices.
• To maintain and deploy endpoints (computers, workstation, POS, and other IT devices) at the airport operation and regional office.
• To manage local IT assets. Responsible for IT procurement, inventory management and license renewal activities
• To liaise with external vendors and coordinate with other IT team members on the resolution of IT incidents and IT project deployments
• To maintain & document procedures, practices, and configurations.
• To align with Global HQ to deploy global initiatives.
• To handle other ad hoc assignment

WHAT WE ARE LOOKING FOR

• Tertiary education or above in Computer Science / Information System / Information Technology or related discipline.
• At least 2 years of relevant experience in the technical support role.
• Holder of professional certificate in Microsoft or Cisco product will be advantage.
• Preferably with POS experience and Retail/F&B background.
• Customer service oriented, team oriented, positive, and cheerful attitude
• Good in English and communication skills

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Participate in Agile project running on Scrum sprints and daily stand-ups.
• Responsible for design, coding, testing and documentation.
• Able to liaise with the customer in requirement gathering, acceptance testing, and troubleshooting.
• Develop secure, scalable, and good quality application programs and API.
• Perform data migration, data transformation and scripting.
• Have a passion for delivering zero defect codes and be responsible for the codes developed.
• Participate in continuous integration activities and DevSecOps for testing and deployment.
• Liaise with internal and external parties for integration with external systems.

• Minimum 1 year experience with systems implementation and software development lifecycle processes. Fresh graduates may apply.
• Bachelor's Degree in Computer Science, IT or equivalent.
• Hands-on experience in transforming functional specifications into design specifications.
• Familiar with Web Technologies such as NodeJS, React, Typescript, MongoDB, Java Spring Boot.
• Good team player with strong communication and interpersonal skills.
• Familiar with PublishSubscribe pattern.
• Experience with Kafka, Java, Solace MQ, and IBM MQ

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

公司简介

新加坡领先的金融科技公司，Capital C Corporation，正在招聘！

凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。

我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。

我们的使命：“推动金融包容，提升生活。”

“Discover the team behind the scenes”

We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.

团队了解

我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。

"Role Sneak Peek"

As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.

Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.

职位概览

作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。

您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。

"Workday Activities"

Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.

工作日常

您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。

"Valuable Additions"

Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

附加优势

其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。

"The Essential Qualities"

• We're seeking someone with a customer-focused attitude, known for their cheerful and welcoming personality.
• Lady working environment.
• Excellent proficiency in both English and Mandarin are essential to liaise with Mandarin speaking clients
• Good in computer skills.
• While we don't have a preference for visible tattoos, we are open to candidates with modest or discreet tattoos. Additionally, maintaining a presentable appearance is highly regarded for this role.

基本要求

我们正在寻找一位性格开朗、具备出色客户服务态度的团友。

除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。

Working Hours:

• Two rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm.
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Responsible for bank account management including overseeing the opening and closing process, and handling daily payments and reimbursements;
• Act as the primary point of contact with banks and regulatory institutions for all banking related matters;
• Participate in financial system projects, process improvements and optimization initiatives;
• Assist in resolving payment issues, and support other finance functions as needed;
• Aid in cash forecasting activities;
• Prepare and submit treasury relevant documents and periodic reports (monthly, quarterly and yearly);
• Cultivate positive relationships with domestic and international bank, ensuring compliance with country and bank regulations to facilitate smooth treasury operations;
• Provide administrative support to the Treasury department, including general filing duties;
• Collaborate on and support treasury-related projects as necessary.

Job Requirements:

1. Bachelor’s degree or above in any related field;
2. Minimum of one-year / above related working experience in Treasury or Finance department;
3. With experience in collaborating in a matrix working multi-national environment, it will be a plus
4. Proficiency in data entry and analysis, with meticulous attention to detail;
5. Strong team player with effective communication skills;
6. Demonstrated sense of responsibility, ability to thrive in challenging and work well under pressure;
7. Fluency in both written and spoken Mandarin to facilitate communication with Mandarin-speaking stakeholders; particularly in finance-related terminology.