Responsibilities:

• Receive, validate, and process sales orders.
• Confirm, monitor, reschedule, and reconfirm orders as needed.
• Verify product availability and collaborate with the planning team to ensure order fulfillment by the required delivery date.
• Prepare shipping documents, invoices, and other customer-required documents.
• Maintain close follow-up and coordination with countries to provide timely and accurate information about orders.
• Communicate with the warehouse for order picking, packing, shipping conditions, and shipment booking to ensure timely collection and dispatch of goods.
• Track shipments to ensure on-time delivery.
• Serve as the escalation point for shipment issues, clarifications, and support.
• Maintain and review Standard Operating Procedures (SOPs) with forwarders and the 3PL team.
• Manage and track spot quote Requests for Quotation (RFQ) for exceptional shipment requirements and cost control.
• Proactively explore cost-saving and sustainability opportunities, driving their implementation.
• Manage the Transportation Management System (TMS) dashboard and ensure data accuracy, collaborating with the transport team and forwarders to maintain Electronic Data Interchange (EDI) data accuracy.

Requirements:

• Bachelor’s degree or equivalent in Logistics or business related fields
• Minimum 3-5 years relevant working experience in supply chain order fulfilment management
• Solid knowledge of international trade regulations and documentation requirement
• Experienced user of ERP system, preferably SAP

You may email your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

We would like to recruit a Bioinformatics Specialist at the National Cancer Centre, Singapore. You will be involved in cancer genetics and omics projects utilizing exome sequencing and other high-throughput genome-wide technologies. You will be required to independently perform data management, extraction, and analysis of omic data, and assist in the preparation of research publications, reports and grant applications. You will also present research findings from our group at meetings and conferences, and meetings with collaborators/other researchers.

Requirements:

- MSc or PhD in Bioinformatics, genomics or related fields.

- Must have a working knowledge of Linux including shell scripting and using common command-line tools.

- Must have experience in genomic data analysis (targeted/exome/genome/methylome) including the use of tools for alignment and variant calling, and the design and execution of omic-scale analyses.

- Proficient in using at least one programming language (R or Python) for data analysis/visualization.

- Able to work independently and motivated to self-learn.

- Good communication skills and writing skills.

- Extremely organized, meticulous and patient.

- Strong interpersonal skills, team player.

- A strong interest in genetics and “omics” research and highly self-motivated.

Additional requirements (preferred):

- Knowledge of machine learning approaches to develop prediction models.

- Knowledge of classical statistical tests/analysis.

- Knowledge in using cloud computing resources (AWS or Google Cloud).

- Experience in analyzing data generated from microarrays.

If you are interested in this position, please submit your detailed curriculum vitae which includes the names and e-mail addresses of 3 academic referees.

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an IT Help-Desk Analyst, you are expected to provide IT technical support, understand and be able to learn and develop knowledge and behavior on tasks assigned to you. You will assist the analyst and consultant in dealing with customers and organizing activities.

Your Responsibilities

a. Providing accessible, timely, effective, and efficient quality service responsive to either first-line support or end-user software or hardware queries via email, tickets, phone, or face-to-face.

b. Providing 1st level troubleshooting, technical problem solving, and 1st line maintenance tasks.

c. Able to take calls, analyze problems, answer questions, and provide advice about the software or app.

d. Incident tracking, regular updates on open support issues, and ensuring that all support calls are accurately logged, updated, and closed.

e. 1st and 2nd level resolution and troubleshooting calls related to laptops and systems.

f. Coordination for employee user account administration, activation, changes, and terminations.

About you

Your Knowledge, Skills, and Qualification

a. Positive customer-focused attitude, understanding, and appreciate the role of customer services in providing both IT helpdesk and applications support services.

b. Able to multitask to handle multiple issues simultaneously.

c. Committed to service excellence as a core value.

d. Understand and commit to work and improve stakeholders’ response times.

e. Visible and approachable on-site support of user population.

f. Trained and knowledgeable in IT Helpdesk support will be preferred.

g. Certificate (ITE, NITEC), diploma, or attendance certification in any IT Helpdesk training under the Career Conversion Programme will be advantageous.

Your Experience

a. Experience in customer services role, providing software troubleshooting knowledge on laptops and applications. Candidates with past experience in other customer services can also be considered.

b. Experience with IT Helpdesk Incident experience service request processes are advantageous but not essential.

ARE YOU LOOKING FOR A FUN AND STRESS FREE WORKING ENVIRONMENT!

As a Front Desk team member you’ll be the first line of contact for Barry’s members. You will provide superior customer service and provide support to our clients regarding class selections, membership queries, Fuel Bar orders and merchandise purchases. When meeting and greeting our customers, you will be charismatic and energetic, ensuring our customers feel welcomed into the Barry’s community. Our ideal candidate will possess exceptional customer service and communication skills, thrive in a team-oriented environment and have an infectious passion (even obsession - we get it!) for fitness.

Job Responsibilities

• Deliver first class customer service at all times
• Greet, assist and check in customers
• Respond to customer questions at the studio, per phone and email
• Handle studio membership database, register new clients, receive membership payments and maintain client base
• Ensure a clean and welcoming atmosphere at all times
• Guide customers with regards to the latest studio promotions, membership discounts and/or special events
• Deliver quality protein smoothies and customer service in the Fuel Bar
• Handle pre-orders and orders on the spot
• Custom to each customer’s needs
• Maintain product knowledge for all studio retail operations
• Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts

The ‘must have’ list:

• Food Hygiene Certificate required
• Strong customer service skills
• Passionate about fitness and training
• Knowledge of customer service principles and processes, including customer needs assessments, meeting quality standards for services and evaluation of customer satisfaction.
• Maintain a professional appearance and behavior
• Demonstrate excellent communication skills
• Friendly, outgoing personality and enjoy social interaction
• Exhibits enthusiasm for the studio and for the job
• Must be a patient, courteous listener, able to show empathy
• Responding to customer requests with a can-do attitude
• Cooperative manner with an optimistic attitude
• Ability to prioritize and work within a fast-paced environment
• Have an eye for detail and care for the club’s appearance and cleanliness
• Work as a cohesive team with all Barry’s team members to ensure efficiency and effectiveness
• Availability for three shifts, one being a weekend day
• 44 hours/week

Project Description:

The role involves undertaking the responsibilities of a senior Advertising Specialist, where the primary focus is on cultivating and maintaining client relationships to drive commercial success. This includes championing, coaching, and implementing best practices in client partnership across the organization. The role will be also referred as to “Senior Partner, Client & Commercial Relationships”.

Responsibilities:

• Cultivate strong relationships with key clients and decision-makers, serving as a trusted advisor. Understand and address client business needs, proposing proactive solutions for mutual value.
• Manage and grow existing client accounts, exceeding retention targets. Collaborate with internal teams to ensure seamless service delivery and identify opportunities for account expansion.
• Lead the development and execution of commercial strategies, including pricing, contract terms, and risk management. Negotiate complex agreements, identify new business opportunities, and oversee commercial aspects of client engagements.
• Analyze market trends and competitors to propose strategic initiatives. Drive business growth by pursuing new opportunities aligned with market dynamics and ensuring adherence to budget and profitability goals.

Experience & Qualifications:

• A track record of several years in Marketing or Advertising agency’s commercial roles.

Hays is currently partnering with a household name in hospitality in Asia to recruit a Hotel Manager for a centrally located hotel in Singapore.

This role is immediately available, and the company is seeking Hotel Managers with experience in the local Singapore market.

You will be given the autonomy to run your own property and a clear career path to progress to Area Manager.

To find out more or apply please send through a copy of your CV or call Justin Thomas, Business Director +65 6027 1967.

EA Reg Number: R23112697| EA License Number: 07C3924 | Company Registration No: 200609504D

Job Scope

1. Develop and execute video content strategies based on brand and product positioning to attract and retain fans and convert them.

2. Responsible for the operation of media platforms, including but not limited to Facebook, LinkedIn, YouTube, and leading local platforms in Singapore and other Asian markets, to increase followers.

3. Create high-quality video content related to recruitment, human resources management, career development, etc., including planning, shooting, and editing.

4. Optimize content and strategies through data analysis of user behaviour and feedback.

Requirement

1. Educational Background: Bachelor's degree in a relevant field such as film directing, editing, or related disciplines.

2. Work Experience: Over 1 year of experience in content creation or marketing-related roles.

3. Industry Experience: Prior experience on the internet, mobile internet, e-commerce, or new media industry is preferred.

4. Professional Skills:

- Skills in video content creation, editing, and shooting.

- In-depth understanding of marketing, social media, and content operations. Priority given to those with local resources.

- Strong market awareness with the ability to keenly grasp market trends, hot topics, and their development directions.

- Ability to excel in task completion under high-pressure situations.

5. Management of social media:

- Experience in managing social media, with a focus on content creation, customer acquisition, user growth, or community operations.

- Proficient in handling major platforms such as Google, LinkedIn, Facebook, WhatsApp, WeChat, YouTube, etc.

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

Responsibilities

• Primarily focusing on BAU Production Management and Oversight
• Coordination and relationship management for IRP queries and non-standard report requests

1. Providing product knowledge support to the wider business and to clients
2. Subject Matter Expert for transitions and projects
3. Staff cross-training and coverage

Key Responsibilities

Service delivery

• Oversee and manage the production of investment performance & risk information data for clients in accordance with the industry standards – (GIPS) as well as client service level agreement (SLA) requirements.
• This includes performance measurement, risk analysis and attribution analysis and report production.
• Develop and maintain relationships with clients to ensure provision of high level of service.
• Meet with clients as a subject matter expert in the field of investment performance and risk.
• Assist Head of Client Service Delivery and Implementations with BAU workflow organization, oversight and delivery.
• Governance over outsourced providers to ensure that they provide their services as expected.
• Prepare service review decks and organize and/or attend client meetings on the IRP services.

Risk and compliance and management reporting

• Identify and alert management to risks, deficiencies and opportunities for re-engineering of controls and processes.
• Ensure Compliance of all processes with internal policies and procedures.
• Provide management reports to Global IRP team on regular or ad hoc basis.
• Perform other tasks as requested.

Job Requirements

• Min 3 years of Bank Operations Experience
• Salary: $5,000-$10,000

Interested applicants please email your resume to [email protected]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Degree or Diploma in Business, Supply Chain Management, or relevant disciplines.

Ability to independently lead operational team on-site, and engage in discussions with various internal and external stakeholders.

Prior experience in leading a team.

Knowledge of key WMS functionalities is required.

Job Types: Full-time, Permanent.

Salary: $3,500.00 - $7,000.00 per month.

Location: 1 Gul Circle, JTC Logistics Hub S(629637).

Video Specialist | Hybrid | Financial Education | Videography | Producer | Conceptualization | Content Creator | Eunos

• Salary range $2.8k - $4k
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Responsibilities

• Conceptualize, script, shoot, and edit engaging video content that aligns with the Marketing Team’s goals and target audience
• Maintain and operate video equipment, including cameras, microphones, lighting and accessories, ensuring optimal quality of video production
• Plan and execute shoots for a variety of video content including commercials, interviews, testimonials, behind-the-scenes, lifestyle, skits, etc.
• Work with the marketing team to develop the storyboard for video scripts before each shoot
• Create engaging short-form videos for YouTube Shorts / Reels / TikTok, filming with either a DSLR camera or phone camera, depending on the need
• Optimize videos for various social media platforms and formats
• Sort out footages and perform creative video editing (including cutting, trimming, adding effects, subtitling, colour correction and improving audio quality)
• Be in tune with latest video trends, techniques and keep conceptualising new video ideas
• Maintain an organised video library, including file management, tagging and archiving for easy retrieval and repurposing of video assets

Requirements

• Diploma or degree in Videography / Media Production / Film Production or relevant disciplines
• Minimum one year of relevant work experience
• Strong technical knowledge in videography / lighting / audio equipment
• Experience in growing a YouTube channel or other social channels
• Video animation / motion graphics
• Keen interest in financial markets, investing and trading

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Work closely with local counterparts for budget submission and consolidation
• Work with various stakeholders to align on metrics definitions, targets and business views
• Prepare budget reports and business performance updates to senior management team
• Run scenario planning and forward forecast, build 1/5-year plan baseline
• Perform regular reconciliation exercise across all markets, identify and research the gap between forecast and actual expenses
• Identify the areas for efficiency improvement, cost savings and investments
• Develop and maintain effective relationships with various stakeholders – local counterparties and other regional functions across the organisation

Requirements:

• Bachelor’s degree in Business, Finance, Accountancy, or relevant disciplines
• Preferably 1-2 years of working experience in a FP&A role
• Good knowledge of accounting and financial principles
• Strong critical thinking and analytical skills
• Excellent written and verbal communication
• Organised, demonstrates skills in prioritisation & ability to multi-task
• Proficient in MS Office Suite (Excel, PowerPoint and Word)

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.The ideal incumbent should come with experience using tableau and basic understanding of dashboard.

skills and experience required

• Highly motivated, team player with good interpersonal skills
• Experienced using tableau (work, school or projects inclusive)
• Understanding of Dashboard and ability to craft for management reporting purposes
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

This position will provide significant support to the APAC Development Director, particularly in the areas of projects relating to developing franchise sales pipeline to support consistent Net Restaurant Growth (NRG) throughout the year. This role will support the lead qualification process, assisting the respective BD/SMO teams across the APAC region. This role will also support Franchise Sales with administrative duties related to franchise sales/development activities. The position will also have a working knowledge of sales databases / pipeline and preparing sales activity reports, as required. This position will assist all aspects of lead generation for the APAC Development Team. Provide support to Development Director via business research and data analysis to support commercial decisions. Maintain relationship with external partners and stakeholders relating to Development team goals, such as media agencies, trade associations, industry partners. This role will also hold ownership of internal Development team processes to support Development Director in keeping track of restaurant opening and closures across the APAC region, and assist in developing strategies to provide targeted support to respective markets.

• FRANCHISE SALES - contacts Leads from information supplied by territories. Obtains franchise applications, disburses Franchise Disclosure Documents (FDD) and collects associated receipts for file. Issues franchise numbers.
• FRANCHISEE ONBOARDING SUPPORT - To work with stakeholders from respective APAC markets (e.g. Franchise Services Team, Coordinators) to support the franchisee onboarding process, by overseeing documentation processes required and providing necessary troubleshooting to successfully onboard franchisees into the franchise system.
• DEVELOPMENT ANALYSIS - Conduct desktop research and data analysis using both internal and external tools to support APAC Development Director in areas such as: gathering background information of a prospective market/partner, reviewing business performance of existing regional Development Agents or Franchisees, conducting analysis on the effectiveness of restaurant locations/formats. To also provide these findings to support Master Franchise / GTM efforts.
• INTERNAL REPORTING AND PROCESSES MANAGEMENT - Keep track of Subway Development team's key KPI for the entire APAC region, and to flag out individual markets that might require additional support or resources in order to meet yearly development targets.
• DEVELOPMENT - Nurture relationships with existing franchisees and support their new store development plans. Act as brand ambassador for the company. On-going personal development through continuous learning (CFE). Support development team as needed with other projects as part of organization growth.
• LEGAL - To work with Subway legal team for routine performance review of DA and MFA against contractual performance targets, and to facilitate contractual enforcement efforts as necessary
• DIGITAL MARKETING - To conceptualize and run digital franchisee recruitment campaigns across APAC markets to drive franchise sales and ensure consistent pipeline of New Restaurant Opening (NRO), contributing directly to maintaining strong Net Restaurant Growth (NRG)

Skills, Abilities, Qualification and Experience

• At least a functional understanding of software programs required to perform the above responsibilities: Microsoft Office, including Outlook, Excel, PowerPoint, OneNote and Sharepoint, as well as Dropbox, Tableau, Salesforce, etc. Additional training to improve familiarity with these softwares will be arranged as required.
• Tertiary level Qualification. Working knowledge of current industry sales management practices, approaches, tools, resources and skill sets vital to all aspects of Franchise Development.
• Experience in managing one-on-one and small groups.
• High degree of detail orientation and ability to work within time constraints. Must have strong organizational skills, multi-tasking skills, possess attention to detail, and should be able to work in a fast paced environment. Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity, utilizing problem solving skills.
• Must be able to work well independently to complete projects in a timely manner. Must also be able to be able to work well with others on team project.
• Willingness to travel if/when necessary.

3-5 yrs experience in similar or relative industry

This is an Internal/In-house, full-time/permanent position with Adecco.

Working Location: Central Area, Orchard

The Job

• Act as the first point of contact for all HR Services related issues
• Efficient handling of related queries and execution of controls in compliance
• Ensure agreed customer service levels are met and customers queries and feedback is effectively addressed
• Maintain employee database through management of employee data changes
• Actively engage all concerned parties through required HR processes, enabling accurate administration and data maintenance of staff records
• Maintain data integrity for employee lifecycle on workforce related transactions
• Provide any ad hoc HR Operations support as assigned from time to time
• Maintain a collaborative working partnership with Recruitment Team to deliver efficient and seamless HR services to all businesses
• Ensure all operational processes is consistent with HR policies and Group compliance and Regulatory requirements

The Talent

• Degree in human resources or business-related field or equivalent experience
• At least 1 year of relevant work experiences
• Strong communication skills ideally gained in a high-volume environment
• Excellent attention to detail and the ability to prioritize and work under a tight schedule and pressure
• Ability to adapt to a wide range of work procedure and operational guidelines
• Understanding of local regulatory requirements
• Excellent communication skills

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

We are looking for a Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to clients’ PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and calls
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a Google Ads related role
• Agency experience is preferred
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

*** Pedagogy Specialist ***

** Education Consultant **

- Varifying teaching methods, learning activities and assignments.

- Understanding students are on spectrum of novice to expert learning

- Analyze the strengths and areas of opportunity for pedagogy

- Facilitate, coach, manage

- Managing daily of students' learning progress

- Provide good relevant learning methods and advise

- To direct daily learing operations to meet learning objectives

- Providing learning courses methods and achieving training goals

Kesmond Yow

Mobile: 97438394

Reg. No.: R1550395

Kylice Recruitment Pte. Ltd.

EA License: 19C9585

• Provides Service Desk support as defined by first response/Tier 1 support.
• Provides phone , e-mail. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.

CORE COMPETENCIES:

• Applying Expertise and Technology
• Analysing
• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• Working knowledge of a range of diagnostic utilities, including incoming transactions/telephone recording monitoring tools/utilities.

Requirements

• Excellent communication skills and telephone manner. (Interpersonal skills, with a focus on listening and questioning skills)
• Excellent organisational skills
• 1 years previous IT Service Desk and/or Call Centre experience required
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) that has authorized access to the network.
• When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members
• Develop trends by monitoring and analysing incoming calls, problems and support requests
• Perform post-resolution follow ups to help requests
• Reinforce SLAs to manage end-user expectations
• ITIL Knowledge will be a plus.

MUST HAVE TALENT/ SKILLS

• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Seeking for Service Desk/Account Admin Executive (Novena)

1 year contract under agency payroll

Location: 55 Newton Rd, Revenue House (Novena)

Salary (inclusive of all allowance): $2300 - $2700

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Work Schedule: Mon - Fri Staggered Hours + Saturday (once a month)

Monday - Friday (shift to rotate weekly-based)

• 7am - 4.30pm
• 8am - 5:30pm
• 9am - 6:30pm
• 10am - 7:30pm

Saturday (shift to rotate person-based, take turn): 7am - 1:30pm

Jobscope:

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.
• As a Data Centre Operator, able to verify visitor's identity and check on the purpose of visit.
• Health check within data centre: ensure CRAC units are up, alert when high temperature.
• Health check on servers in data centre and notify System Administrator if there is abnormality.
• Able to manage retired/spoilt hard disk for disposal and process accordingly.
• As Account Admin Executive, create and delete AD user's accounts, service accounts.
• Reset password of above-mentioned accounts.
• Assign and unassign of RSA tokens to users.
• Create and delete AD groups, add and remove AD users from/to groups.
• Prepare and print out password letters for new onboarding users.
• Knowledgeable in Microsoft Outlook. Able to have quick observation in checking emails as email contents can be critical and may contain alerts.

Requirement:

• Singaporean (required g50 clearance)
• Able to work Staggered hours on Mon - Fri and once a month on Saturday as per duty roster
• Higher Nitec or Diploma in IT
• At least 1 year experience in IT
• Knowledgeable in Microsoft Outlook
• Keen in the jobscope listed above
• Able to commit for the full 1 year contract
• Punctuality in attendance

The Business Integrity Compliance Specialist is responsible for assisting the Head of Business Integrity to oversee and manage the company's compliance with all applicable business integrity laws, regulations, and internal policies. This role requires a minimum of 3 years of experience in KYC (Know Your Customer), AML (Anti-Money Laundering), internal audit, internal controls, trade compliance or regulatory compliance area. The candidate must possess strong written and verbal communication skills in both English and Mandarin. Occasional travel to China and Guinea is required.

Key Responsibilities:

- Maintain compliant procedures and policies to ensure the company's operations are in line with the Business Integrity related legal and regulatory requirements.

- Perform KYC, AML, sanction review and other compliance review on the company's third parties and employees

- Conduct regular audits and assessments to identify potential Business Integrity compliance risks and recommend mitigation measures.

- Coordinate with external auditors and the company's partners to ensure timely and accurate responses to inquiries and requests.

- Provide training and guidance to employees on Business Integrity compliance matters, including KYC, AML, internal controls, and regulatory compliance.

- Conduct investigations and assist in the resolution of Business Integrity compliance-related issues and disputes.

- Travel occasionally to China and Guinea to conduct on-site audits, meetings, and collaborate with local teams.

Requirements:

- Bachelor's degree in business administration, finance, accounting, law, or related field.

- Minimum 3 years of experience in KYC, AML, internal audit, internal controls, trade compliance or regulatory compliance.

- Proficient in written and verbal communication in both Mandarin and English to liaise with Chinese counterparts(as the case maybe).

- Ability to travel occasionally to China and Guinea.

- Strong analytical and problem-solving skills.

- Detail-oriented with excellent organizational skills

- Familiarity with regulatory compliance software and tools, i.e., Refinitiv, Global Check, etc.

- Experience working in a fast-paced environment with ability to manage multiple tasks simultaneously.

- Ability to work independently as well as collaboratively in a team environment.