SCOPE

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Business Development Manager

Working Location: 80 Marine Parade Road, #12-02 Parkway Parade, 449269

Working hours: Mon-Fri 8:30 am to 6:00 pm

Description:

As a Hunter Sales Executive / Business Development Executive, you will be responsible for driving new business opportunities and expanding our client base. You will focus on identifying and closing new business deals, establishing strong relationships with potential clients, and achieving sales targets. This role requires a proactive and self-motivated individual who thrives in a fast-paced and competitive environment.

Key Responsibilities:

• Identify and target new business opportunities through research, networking, and prospecting.
• Develop and maintain a robust pipeline of potential clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Negotiate and close sales deals to meet or exceed sales targets.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• Minimum 2 years of experience in a similar position.
• Proven track record of success in a sales role (With an existing client base), preferably within the freight forwarding / customs brokerage industry.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as needed.
• Added advantage of familiarity with Ocean, Air, Contract Logistics.
• Salary package will be commensurate based on experience and skill set (Basic & Commission).
• Based on experience, the ideal candidate may be considered for a higher position.

As our Assistant Manager, you will assist the Senior Roadshow Manager in managing the team of promoters and to lead by example, inspiring and guiding the team to deliver outstanding service and achieve sales targets. You will also be responsible for prospecting potential clients.

Responsibilities

• To reach out and engage the general public
• Lead and motivate team to drive delivery of consistent high standards of performance and behavior
• Consult with prospect and convert possible leads into businesses
• Pursue sales opportunities and close the deals effectively to meet target set by the Company
• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Training and onboarding of new Roadshow promoters
• Planning of work schedule for the team
• Liaise with vendors
• Any other ad-hoc duties assigned

Requirements:

• Minimum 3 years of relevant experience with supervisory & management experience
• Proven ability to engage and handle customers’ queries
• Basic PC knowledge
• Strong communication and interpersonal skills
• Outgoing and friendly personality
• A great team player

Excellent opportunity to join a well-reputed international financial institution that is looking to hire a Senior Regulatory Compliance Manager for its APAC Compliance team. This is an expansion headcount and since the organisation is aggressively growing there will be opportunity for professional growth. This can be a team lead or an individual contributor role depending on the candidates preference and skill sets.

Job Responsibilities:

• Provide business and regulatory compliance advice and guidance to business units and senior management
• Update policies, procedures and controls to meet regulatory requirements of MAS.
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Advising on business expansion, innovative products, customer transactions and regulatory issues in APAC i.e. Singapore and Hongkong
• Perform compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• Assist in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

The Successful Applicant:

• Minimum 10 years of experience in regulatory compliance in financial services or regulatory environment
• Work experience in audit firms, banks, brokerages or financial services firms
• Professional certification in compliance is advantageous
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Please reach out to Suhani Malhotra at [email protected] for a confidential discussion.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No : 23S2077

Registration No : R1770166

Job Descriptions

• Management of Daily Restaurant Operations. Formulated micro-plans in tandem with organization objectives. Manages the business, customer & employee environment.
• Able to be progressive and adaptable to read the business landscape and equipped with good analytical skills and problem-solving abilities.
• Good applicable experience and knowledge in general managements functions such as HR, Marketing, etc.
• Travels (including overseas) and accepts redeployment of job responsibility and outlets wherever necessary

Job Requirements

• Experienced and passionate
• Minimum 3 years relevant experience in Japanese customer service
• Meticulous and detailed in their delivery of service and communication
• Experience in managing complex multi operating units
• Well-groomed and comfortable working under stress and a demanding environment;
• Positive attitude, cheerful and good interpersonal skills
• Comfortable working split shift and a 6 days work week, and
• Preferably ready to start immediately or within a short notice period
• Position suitable for ex-cabin crew/ airlines crew
• Excellent career prospects and various benefits for senior employees.

Working hours

• 6 days work week
• 11.00am - 3.00pm and 5 - 11pm

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

About The Role

We are looking for a passionate and experienced Regulatory Manager for our team in the APAC region. This role will focus on monitoring, overseeing and ensuring compliance of our Performance Chemicals product portfolio with existing and emerging chemical legislations as well as related application-specific regulations in countries across Asia Pacific. Efficient and effective coordination and communication of regulatory activities with global product stewardship & regulatory, regional regulatory experts and regional as well as global product management, including, e.g., early warning in case of regulatory threats and support in substance notification-related or other regulatory-driven topics, are of key importance for the role.

How You Will Do It

• Monitor and stay up to date on the latest chemical legislations, regulatory requirements, guidelines and standards related to chemical compliance in Asia-Pacific via collaboration with country experts, the global regulatory network and by self-driven research.
• Be the go-to person and coordinator for questions and processes related to relevant inventory-based as well as REACH-like regulations and Only Representative setups.
• Develop and implement strategies to ensure compliance with regulatory requirements, including the establishment of internal processes and procedures. Closely collaborate within the global regulatory team to align regional practices with global strategies and initiatives.
• Conduct initial risk assessments to evaluate the impact of regulatory developments on the Performance Chemicals portfolio, facilitating further analyses by, e.g., product stewardship or product management.
• Provide proactive guidance, support and training to internal stakeholders, including product stewardship & regulatory team members, product and business management as well as production and research on regulatory matters and requirements.
• Liaise with regulatory authorities, industry associations, and external consultants to address regulatory issues and stay informed of any changes or updates.
• Utilize regulatory data evaluation and maintenance tools, including SAP, to effectively manage and organize regulatory information.

What We Look For

• Bachelor’s degree in chemistry, chemical engineering, environmental sciences, toxicology or related sciences
• Minimum 5 years of proven experience in regulatory, product stewardship or related field within chemical or oil & lubricants industry.
• Knowledge of chemical, product safety- and sustainability-related regulations/legislations in the Asia Pacific region
• Strong analytical and research skills, with the ability to interpret and apply complex regulations and guidelines.
• Detail-oriented, organized, and able to work collaboratively and independently in a fast-paced, global environment.
• SAP knowledge as well as skills and openness towards digital solutions are an advantage.

Job Description

• Manage accurate processing of patient bills and invoices, resolve discrepancies, ensure compliance, and coordinate with finance for timely payouts
• Guide patients on the financial aspects of their treatment, including insurance coverage, payment options, and available financial assistance programs
• Lead the entire service development lifecycle, including conceptualisation, implementation, and change management
• Mentor and supervise junior staff members, conduct regular performance reviews, provide training and development opportunities, and ensure adherence to organisational policies and procedures
• Work with various departments to enhance patient care and administrative processes, drive improvements in billing, appointment scheduling, and financial counseling
• Ensure compliance with legal and regulatory requirements for patient billing and financial counseling, and prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Job Requirements

• Bachelor Degree level in Healthcare/ Business Administration or related
• 3 - 5 years' of experience in healthcare administration in the supervisory capacity, preferably in a clinical setting will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description:

• Work closely with relevant department on the matters pertaining to business strategy, performance management, budgeting, forecasting cash management and revenue/ cost analysis
• Prepare financial reports and materials for presentation to senior management
• Manage internal and external audits
• Handle vendors invoices and payments and Purchase Requisitions
• Provide strategic financial and business insights, value-added support to the department and operational partners in understanding their expenses and performance
• Any ad-hoc duties as per assigned

Requirement:

• Minimum Degree in Business/ Accountancy/ Finance or equivalent
• Minimum 4 years of relevant experience in accounting, Financial Planning & Analysis (FP&A), and/or Costing & Pricing knowledge

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI and Industry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Monitor tax audits and inquiries, including preparing responses and providing necessary documentation
• Maintain accurate tax records and documentation for audit and compliance purposes
• Assist in the preparation and review of transfer pricing documentation to ensure compliance
• Collaborate with cross-functional teams to gather financial and operational data for tax calculations and reporting
• Gather necessary data for tax provision and compliance purposes from finance and execution teams
• Provide tax-related guidance and support to internal stakeholders, including finance and operations teams
• Conduct thorough research and analysis of tax laws, regulations and rulings for accurate interpretation and application
• Stay updated on changes in tax laws and regulations and communicate relevant updates to stakeholders

We are seeking a dynamic and experienced Project Manager to join our team. The ideal candidate will have a proven track record in managing large-scale civil engineering projects, understanding of infrastructure, and exceptional leadership skills. As a Project Manager, you will be responsible for overseeing project execution from inception to completion, ensuring that projects are delivered on time, within budget, and to the highest standards of quality.

Responsibilities:

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that all work is performed in accordance with industry standards, company policies, and contractual requirements.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• Degree in Civil Engineering / Construction Management, or a related field
• At least 8 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills.
• Excellence in verbal and oral communication skills.

Job Description:

• Assist with guests' check-ins and check-outs and verify guests' reservations
• Coordinate daily front office activities to ensure operational efficiency
• Maintain accurate room status information
• Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up
• Monitor guests satisfaction levels and feedback for service improvement
• Provide information and recommendations to guests on property's amenities and services
• Resolve guests' concerns and feedback to ensure guest satisfaction
• Other ad-hoc duties as and when assigned

Requirements:

• Possess excellent communication and interpersonal skill
• Able to work in a fast-paced environment
• A good team player
• Able to work rotating shifts, weekends and public holidays

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

A Logistics Project Manager’s Role

Achieving the above benefits depends on how well supply chain experts use project management to improve performance.

To help make this easier, the following describes the role of a project logistics manager.

A logistics project manager is a business expert whose primary objective is to manage any assigned logistics and supply chain projects. They introduce the project management framework and apply it to business operations. They also develop business processes, implement continuing education, and assess projects’ risks.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

Are you someone who thrives at the crossroads of education, operations, and sales? As the Centre Manager at our leading tuition centre, you’ll take on a dynamic role where you’ll be instrumental in shaping the growth of the centre and ensuring a seamless learning environment for both students and staff. This is more than just a management position—it’s a chance to be part of a community that is passionate about education and student success.

What You’ll Do

• Drive Enrolment Growth: You’ll play a key role in growing our student base by managing inquiries, engaging with prospective parents and students, and showcasing the value of our programmes. You’ll focus on creating meaningful connections that convert into enrolments, helping more students get the support they need.
• Oversee Operations & Efficiency: Manage the day-to-day functions of the centre, ensuring everything from class schedules to resource allocation runs like clockwork. You’ll ensure that both tutors and students have what they need for a productive learning experience.
• Lead a Talented Team: You’ll motivate and guide a team of passionate tutors and support staff, fostering collaboration and communication to ensure the highest quality of education and service. You’ll be the bridge that connects all parts of the centre together.
• Shape the Student Journey: You’ll oversee the onboarding of new students, making sure they feel welcomed and prepared from their very first class. Your attention to their experience will help build long-term relationships and success stories.
• Build Client Relationships: Serve as the primary point of contact for parents and students, addressing concerns and maintaining strong, positive relationships. Your focus on satisfaction will help create a supportive and loyal community.
• Maintain High Standards: Ensure the centre operates smoothly within set policies and regulatory standards, constantly seeking ways to improve processes and efficiency. You’ll also report key metrics to senior management to showcase the centre’s progress.

What We Offer:

• Career Growth Opportunities: As the centre grows, so will your role. We’re invested in your professional development and leadership potential.
• Meaningful Impact: Your work will directly contribute to student success, shaping their academic journey and making a real difference in their lives.
• Skill Development: Gain valuable skills in leadership, sales, and education management—setting you up for long-term success in your career.

Who You Will Be Reporting To and What You Can Learn:

As the Centre Manager, you’ll report directly to the Managing Director / Founder, a highly experienced leader in the education industry. Under their guidance, our tuition centres have become renowned for providing outstanding academic results and a nurturing environment for both students and staff.

What You Can Learn:

• Education Management Excellence: You’ll have the opportunity to learn the ins and outs of running a successful tuition centre, from enrolment strategies to operational efficiency, all while maintaining the highest educational standards.
• Leadership Development: Gain firsthand experience in leading and inspiring a team, fostering a culture of growth and collaboration, and ensuring everyone works toward common goals.
• Client Engagement & Sales Mastery: You’ll learn how to engage with parents and students effectively, transforming inquiries into enrolments, and building lasting relationships that contribute to the centre’s success.
• Operational Strategy: Develop your skills in creating smooth operational processes that scale as the centre grows. You’ll learn how to streamline daily tasks and improve overall efficiency while maintaining a student-focused environment.
• Strategic Growth Planning: Learn how to think strategically about business growth and sustainability, gaining insights into market competition and long-term planning in the education sector.

By working directly with the Managing Director / Founder, you’ll have the unique opportunity to grow your leadership skills, gain deep insights into the education industry, and make a real impact on the lives of students.

Who We’re Looking For:

We’re searching for someone who is passionate about education and has a proven ability to lead teams, engage parents and students, and drive growth. If you’re organised, people-oriented, and excited to take on the challenge of growing a thriving tuition centre, we’d love to hear from you.

Let’s build the future of education together!

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

Exciting Opportunity: Director of Catering and Conference Services

This role presents a dynamic and rewarding opportunity for an experienced leader in Catering and Conference Services to drive success in a luxury hotel. If you have the vision and expertise to elevate our Catering and Conference Services offerings, we invite you to apply.

About the Role:

Director of Catering and Conference Services

The Director of Catering and Conference Services will lead and manage the catering team, ensuring efficient execution of events while maximizing revenue and delivering a high-quality experience for all guests. The role also involves active solicitation of new business and collaboration across departments to ensure smooth event operations, all while fostering a motivated and engaged team.

Key Responsibilities:

Leadership and People Management

• Lead, train, and motivate the Catering team to deliver high-quality events.
• Supervise all aspects of event operations, ensuring flawless execution.
• Develop team members through coaching, performance evaluations, and training.
• Coordinate weekly meetings with staff to troubleshoot and review events.
• Ensure adherence to service standards and guest satisfaction metrics.

Sales and Revenue Management

• Actively solicit and secure new business, including corporate, social, and group events.
• Optimize space utilization and manage function space allocation to maximize revenue.
• Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting.
• Lead sales activities, including responding to inquiries, managing leads, and driving event conversions.
• Build and maintain relationships with key accounts, event planners, and stakeholders.
• Work with the Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues.

Technical and Functional Competencies

• Ability to formulate catering sales manager goals and budget setting.
• Liaise with department heads such as Chefs, Banquet Managers, and Front Office Managers to ensure smooth execution of all Catering and Group events.
• Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently.
• Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics.
• Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required.
• Ensure compliance with safety and sanitation standards.

Administrative Duties

• Ensure all event documentation is accurate and up-to-date, including contracts, proposals, and function sheets.
• Maintain an effective trace and follow-up system for client communication.
• Prepare and monitor budgets, forecasts, and pacing reports.
• Implement standards for space management to avoid conflicts in event setup and breakdown times.

Client Relationship Management

• Establish and maintain strong working relationships with clients to ensure repeat business.
• Address and resolve any complaints or issues arising from events.
• Conduct pre-event and post-event meetings with clients to ensure satisfaction and opportunitie for future bookings.

What You Bring:

• Strong commercial acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members.
• Commitment to employee training, learning, and development, fostering a positive and productive work environment.
• 5+ years in Hotel Catering, MICE Sales, or related fields such as Banquet or Rooms Division, preferably in a luxury brand.
• Proven experience in event planning, catering, and sales management (i.e. familiarity with sales processes, lead management, and customer relationship management. Experience with budgeting, forecasting, and revenue management for events. Knowledge of local market trends and competitive landscape.)
• Understanding of catering and conference services, menu planning, food and beverage service standards, and banquet operation matters (i.e. audio-visual requirements, space management, event logistics). Knowledge of event management software (e.g., Golden Sales & Catering, Opera or similar tools).
• Strong organizational and problem-solving abilities. Ability to manage large teams, handle complex schedules, and coordinate across departments.
• High attention to detail and creativity, with the ability to handle multiple priorities and the demands of a dynamic environment.
• Excellent interpersonal and influencing skills in building and maintaining relationships across departments and with guests, creating a memorable and high-quality experience.
• Excellent verbal and written proficiency in English.
• Proficient in Microsoft Office.
• Preferably a degree holder in Hospitality Management, Business, or its equivalent.

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours: This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).

Responsible for the design concept and implementation of all sales, F&B, and marketing collaterals at Grand Mercure Singapore Roxy Hotel and Noku Hotels.

Duties and Responsibilities

· Pitch and articulate creative concepts for each task, ensuring consistent quality from concept to execution. Adapt as necessary to accommodate occasional changes.

· Develop marketing collateral tailored for various media platforms, including print, digital, and social. Ensure designs align with objectives while maintaining the quality of the brand and product.

· Manage in-house photography and assist with outsourced photography projects.

· Establish design guidelines for all platforms to ensure a consistent portrayal of the hotel’s brand image. Proactively maintain brand integrity across platforms.

· Oversee production processes to confirm all design specifications are implemented accurately.

Requirements

• 3 - 4 years’ experience in a similar role preferred
• Resourceful with good attention to details
• Creative, motivated, good team player and able to work independently with minimum supervision

*In addition to your resume, please include a link to your portfolio.

Responsibilities

Patroling & escorting duties

Monitor CCTV, Fire Alarm System, Carpark system

Observe and report any unusual behavior and conduct of the employees or guests in the Hotel.

Monitor all unauthorized vandalism and removal of property

Report any accidents that happened within the Hotel

Create security and fire safety awareness among staff and guests

Inspect all areas for safety and fire hazard & report on findings

Handle work place incidents and do investigations

Job Description

• Upholding the highest service standards with a customer-centric approach
• Contributing ideas to enhance the operational and environmental aspects of the hotel
• Providing top-notch customer service to all guests
• Presenting menus, recommending food & beverages, and promoting specials food & drink items
• Efficiently keying in orders in the Point-of-Sale system, processing payments, and promptly checking bills
• Ensuring cleanliness standards in the outlet
• Assisting the Manager in planning and organizing special events
• Adhering to Food & Beverage safety and hygiene policies
• Continuously inspecting equipment to ensure proper maintenance
• Developing and implementing training programs for junior staff to improve service quality and upselling
• Ensuring comprehensive knowledge of menus and beverages among yourself and junior staff

Requirements

• Candidates with hospitality experience may be considered for the F&B Supervisor role
• Minimum 2 years' experience as a Captain in a high-quality restaurant
• Diploma / Certificate in Nitec / Higher Nitec specializing in Hospitality Services
• Excellent interpersonal and communication skills
• Positive, energetic, motivated, and committed attitude
• Strong knowledge of food and beverage service
• Able to work shifts, weekends and / or public holidays
• Possess valid Food Hygiene Certification

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

The Receptionist/Concierge is responsible for the good management of the appointment bookings, whilst supporting the collection of data and consolidation of reports. He/she is responsible for generating sales opportunities through a variety of techniques, develops and attains guest experience in the Spa and sells products and services offered by the spa. He/she is expected to maintain guests’ confidentiality and adhere to the PDPA (Personal Data Protection Act) policy.

Primary Responsibilities

Sales and Guest Experience

• Full knowledge and understanding of Raffles Spa products and services.
• Full knowledge of Raffles Spa Extraordinary Guest Experience.
• Performs pre-consultation for all first time guests and regular guests.
• Executes sales, service and guest experience initiatives in the outlet.
• Meets and exceeds assigned goals for; guest experience and reputation, sales and service, revenue and productivity.
• Attends scheduled meeting, training, educational sessions.
• Reviews guest feedback daily.
• Escalates appropriately any billing or service issues.
• Updates guest profile and treatment redemption record promptly and accurately.
• Consistently adheres to the Code of Business Conduct.
• Generates appointments from calling list.

Product Quality and Knowledge of Work

Maintains complete knowledge of:

• All spa features/services, hours of operation.
• Spa products.
• Current spa promotions and activities.
• Maintains complete knowledge and complies with company policies and procedures.
• Keeps guests updated on currently available promotions and discounts in services offered in the spa.
• Processes payments from guests for services ordered from the spa.
• Makes sure all information and personal data provided by guests are kept strictly confidential. Guests’ treatment forms must be filed back properly after used. It should not be left unattended and should always be kept out of sight.

Administrative Duties and Inventory Management

• Light administrative and clerical duties, such as updating guest profile, updating treatment usage in the system, sales report, filing and data entry.
• Assists Spa Managers in maintaining a good level of spa collaterals and printing materials such as guest profile folder and consultation cards.

General Housekeeping and Maintenance

• Ensures the general cleanliness of the reception area, lounge and retail area.
• Ensures the diffuser burner is lit at all times at the reception, lounge and retail area.
• Replenishes all writing materials and marketing collaterals at the reception.
• Reports to Spa Manager on any defects of spa facilities and equipments.
• Performs any other duties and responsibilities that may be assigned.

Training

• Attends all training courses as deemed necessary, and adheres to training as set by the Spa Manager.
• Fulfills all scheduled theory and practical training requirements.

Candidate Profile

Knowledge and Experience

• Attained secondary education or higher.
• Ability to pleasantly communicate in English.

Competencies

• Ability to promote Spa products and services.
• Ability to focus attention on guests needs, remaining calm and courteous.
• Ability to promote positive relationship with all guests.
• Ability to maintain confidentiality of all guest information and pertinent hotel data.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Well versed with Microsoft office.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Description:

• Responsible for the full spectrum of Accounts Payable
• Check, verify and process invoices, expenses claims & reimbursements
• Invoice payments are made accurately, on time
• Data entry into accounting system
• Responsible in supporting monthly and year-end closing
• Other accounting related duties as assigned

Requirement:

• Min qualification Diploma in Accounting or equivalent
• Min. 1 year of experience in AP function
• Able to multi-task in a fast-moving environment
• Strong attention to detail and good analytical skills
• Possess a positive working attitude and able to work as a team

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.