As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle’s motorists. You will also establish long-term relationships and collaborate with government agencies, industry partners and community partners to ensure a smooth support of the operational deployment and running of Electric Vehicle Charging Points within designated zones.

Responsibilities

· Conceptualise and develop EVe’s CX strategy, manage customer journey design and delivery, customer communications, research, and insights.

· Handle customers’ feedback / complaints / enquiries effectively and professionally within the set timeline.

· Conduct relevant engagements (e.g. different customer segments, EV charging operators) to identify challenges and pain points, and work with internal stakeholders to translate these findings to improve processes and workflows.

· Support and monitor service performance KPIs, measurements and standard and establish the CX measurement framework and metrics.

· Engage key stakeholders (e.g. Town Councils, govt agencies) and develop and implement the EVCP deployment strategy through partnerships with Town Councils and other stakeholders.

Requirements

· Tertiary education with at least 2 years of relevant experience in partnerships and engagement/customer relations as well as strong people management skills are preferred.

· Knowledge and/or experience in UI/UX design principles and methodologies will be a plus.

· Customer-oriented, agile thinker, and emotionally intelligent to build relationships

· Excellent verbal skills and interpersonal skills to coordinate with team members and external stakeholders, and to manage feedback

· Proficient in Microsoft Office suite software

· Good understanding of the EV masterplan.

· Candidates in public service community partnership with CX experience as well as candidates from Engineering or Transport services related industry will have an advantage.

We seek an experienced Corporate Secretary to play a pivotal role in maintaining our organization’s integrity, compliance, and operational excellence. Reporting to the Executive Director, you will be a trusted partner to our leadership team, ensuring that all corporate and statutory requirements are met with precision and professionalism.

Key Responsibilities:

• Organize and arrange board and general meetings, ensuring compliance with the Companies Act and the company’s constitution.
• Act as a communication channel for non-executive directors, providing them with timely updates and support.
• Monitor emails for the CEO/ED, respond as needed, and prepare communications on their behalf.
• Organize and plan meetings, take notes, and draft minutes, ensuring compliance with company guidelines.
• Conduct research and prepare documents as required by the reporting manager.
• Schedule departmental meetings, assist in preparing and distributing agendas and materials, and transcribe documents for distribution.
• Maintain confidentiality and be the primary contact between the CEO/ED, Shin, and external stakeholders.
• Perform ad-hoc tasks to support Executive Office colleagues, including managing calls, email inquiries, and deliveries.
• Oversee the safe custody and proper use of the company seal and stamp for all entities under the Park Hotel Group.
• Ensure all official publications, notices, and business communications carry the company name and Unique Entity Number (UEN).
• Support overseas operations in compliance with relevant laws and company procedures.
• Organize travel arrangements and coordinate with different teams for efficient workflow and administrative support.
• Manage shareholder-related duties, including supervising share allotments and transfers and addressing shareholder inquiries.
• Ensure statutory compliance with ACRA, including timely filing of annual accounts, maintaining registers, handling notices of share transfers, changes to the Constitution, and other regulatory requirements.

Ideal Candidate:

• Degree in Business Administration or related field (or equivalent professional experience).
• Qualified Corporate Secretary with relevant certifications.
• At least 3 years of experience in a corporate secretary, governance, or compliance role, ideally within a corporate environment.
• Experienced in governance, compliance, and regulatory matters, with a solid understanding of statutory requirements.
• Highly organized, demonstrating strong communication skills and attention to detail.
• Discreet and trustworthy, capable of handling confidential information with integrity.
• Proactive and skilled at coordinating with multiple stakeholders across various departments.
• Knowledgeable in setting up virtual meetings using platforms like WebEx or other conference call tools.
• Proficient in Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Job info:

• 5-days work per week (Mon-Fri, 9am-6pm)
• Kaki Bukit
• Basic up $4,500 + AWS + VB

Description:

• ⁠To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• ⁠To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• ⁠To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• ⁠To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• ⁠To have a good understanding of the IT Products Solution and Services.
• ⁠To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.

Requirements:

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• ⁠IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.
• Possess at least a Diploma in any discipline.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

Position: Assistant Operations Manager for Multiple Food Stalls

Monthly Salary: Competitive salary; details provided upon inquiry

Working Hours: 6-day work week, 12 hours per day; overtime required ，including night shifts

Work Location: Various locations across Singapore

Job Description:

• Assist the Operations Manager in overseeing the daily operations of multiple food stalls
• Ensure smooth workflow and adherence to operational standards in all outlets
• Coordinate with stall supervisors and staff to implement company policies and procedures
• Monitor the quality of food and customer service to maintain high standards
• Handle customer feedback and resolve any service-related issues efficiently

Daily Responsibilities:

• Conduct routine inspections at each food stall to ensure compliance with hygiene and safety regulations
• Supervise daily sales activities and assist in cash handling and accounting procedures
• Coordinate staff scheduling, ensuring adequate manpower for peak and off-peak hours
• Assist with the training and onboarding of new staff, providing continuous support to improve service quality
• Maintain inventory levels and coordinate with suppliers to manage stock and supplies
• Monitor and report on stall performance, including sales figures and customer feedback
• Collaborate with the marketing team to implement promotional activities and seasonal campaigns
• Identify operational challenges and work with the Operations Manager to develop solutions
• Foster a positive working environment and promote teamwork among staff across locations

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Project Manager (LTA Project)

Responsibility:
Lead a team of Supervisors to manage day to day construction activities
Coordinate with the Client, QP(S) and QP(D) to resolve technical and design problems
Handle sub-contractors and specialists to ensure work is completed according to specifications and schedule

Requirement:
Possess Bachelors Degree in Civil Engineering recognised by BCA
With minimum 3years experience in construction preferably in LTA projects
Familiar with LTA station works and/or tunnel works
Familiar with Singapore and International construction specifications and standards
Familiar with preparation of construction method statements and Risk Assessments

Job Description

• Identify and define project requirements, scope and objectives
• Coordinate activities, resources, equipment and information
• Prepare project proposal, think for a temporary time frames, schedule and budget
• Prepare work statement or methodology
• Monitor, track and report of project's progress, and handle and issues that arise
• Coordinate activities on scheduling, monitoring and conduct project review meeting
• Manager subcontractor's executions at site to ensure adherence to requirements and quality standards
• Organizing and motivating the project team's towards completing the project with best result.
• Ensuring quality of project and innovation/solution to increase productivity og project

Job Requirements

• Bachelor Degree in CIVIL Engineering or equivalent
• Minimum of 8 years' experience in the construction industry, ideally with involvement in all stage of a project's life cycle, from tendering to handover (Completed a whole project cycle)
• Prior experience in Civil- infa, HDB improvement of surface carpark, NPARK project, relating of construction and landscape works or terms key related project will be advantageous.
• Solid technical knowledge for Civil Engineering project and contract administration
• Good interpersonal, analytical and organisational skills including lead project teams with results orientated
• Fluent in English and Mandarin (Written and spoken)
• Proactive and ability to work in face-paced environment and meeting tight deadlines
• A registered Engineer is a plus point

• At least 10 years experience

• Willing to work on holidays/work on shifts/change of shift

• Able to work for long hours

• Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.

• Developing in-depth knowledge of company offerings to identify profitable business opportunities.

• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.

• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.

• Preparing all documentation required for requests for proposals (RFPs).

• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.

• Developing and managing strategic partnerships to grow business.

• Presenting business or marketing opportunities to company executives and management.

• Selecting automation software and software platforms that best meet company needs

About the role
An exciting opportunity has arisen for an experienced Assistant Facilities Manager to join the team, based in the TUAS region, this full-time role will play a crucial part in the oversight and day-to-day management of Building facilities.

What you'll be doing

• Assisting the Facilities Manager in the overall management and maintenance of assigned projects
• Ensuring all building services and systems are functioning effectively and efficiently
• Coordinating with contractors and vendors to deliver planned and reactive maintenance
• Monitoring budgets and reporting on expenditures
• Implementing health and safety policies and procedures
• Responding to and resolving tenant queries and concerns in a timely manner
• Conducting regular inspections and providing recommendations for improvements
• Supporting the implementation of sustainability initiatives

What we're looking for

• Minimum 2-3 years' experience in a facilities management or building operations role, preferably within the public sector
• Strong knowledge of building maintenance, plant and equipment operations
• Excellent communication and interpersonal skills to liaise with stakeholders at all levels
• Proficient in using computerised maintenance management systems
• Ability to work independently and as part of a team
• Flexibility to work outside standard office hours as required
• Relevant qualifications in Facilities Management, Building Services Engineering or a related field would be an advantage

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

This role involves independently assessing, measuring, monitoring, and reporting on the Group's investment, financial, and market risks, providing critical support to the Group's Board and REITs’ Audit & Risk Committees.

Job Responsibilities

• Collaborate with team members to design and implement frameworks and tools that enhance risk management and support decision-making processes.
• Conduct in-depth risk analysis and research, taking the lead on projects and managing teams to achieve timely and effective outcomes.
• Engage with asset management, investment, treasury, and finance teams to analyze risk impacts and provide financial insights for the organization.
• Perform qualitative and quantitative risk assessments for investments and assets across the Group's portfolio, utilizing various metrics and models, including Value at Risk (VaR) and stress-testing techniques.
• Deliver independent risk assessments for potential acquisitions and divestments.
• Review methodologies and establish benchmark hurdle rates to evaluate investment performance.
• Develop financial models and prepare quarterly risk reports and presentations for the risk committees and Board of Directors.
• Handle ad-hoc projects and special assignments as directed by the supervisor or Head of Department.

Job Requirements

• At least 5 years of experience in analytical or investment-related roles, ideally with expertise in quantitative risk management (credit, market, or liquidity) within financial institutions. Relevant experience in real estate research/investment, project financing, equity research, corporate finance, or property valuation is also valued.
• Bachelor’s degree in Business, Finance, Accountancy, Economics, Mathematics, Statistics, Real Estate, or related quantitative fields.
• Strong analytical skills in both quantitative and qualitative areas, with familiarity in statistical/risk methodologies and financial models such as scenario analysis, stress testing, VaR, and Capital Asset Pricing Models.
• Curiosity and an interest in macro and market research, along with strong problem-solving abilities.
• Excellent communication and interpersonal skills, with attention to detail and an ability to manage multiple projects effectively.
• Interest in pursuing a career in risk management, investments, or real estate.
• Advanced Excel modeling skills, with proficiency in VBA or Python as a plus.
• Additional certifications, such as FRM, PRM, or CFA, are a bonus.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Manage design activities to ensure contract requirements are met.
• Ensure all designs comply with legal standards and codes.
• Supervise and guide the design team.
• Ensure design submissions meet statutory regulations.
• Provide accurate structural analysis and ensure design integrity.
• Lead and review design drawings from the team.
• Coordinate with other departments during the design phase.
• Ensure drawings meet codes and regulatory standards.
• Create practical, site-ready designs that satisfy client needs and company profitability.
• Perform additional tasks as assigned by the Supervisor or Manager.

Requirements:

• Minimum Diploma
• At least 10 years of relevant experience
• Experience in archi, engineering or construction industry

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

What the role is

You will be part of the Procurement team and are responsible to drive digitalisation efforts aimed at enhancing operational efficiency and transforming user experience for procurement activities in Retail and F&B industry

What you will be working on

You will be involved in the ideation and adoption of new technologies such as artificial intelligence and data analytics. Staying abreast of emerging technologies and best practices in digitalising procurement activities and data analytics, implementing digital solutions to streamline and automate procurement processes, and providing training and support to officers will be your key role.

What we are looking for

- Degree in Computer Science/Engineering or related discipline. - Good understanding of AI technologies and prompt engineering. - Proficient in data analytics and visualization tools (such as Python, Excel, Macros, Tableau, Power BI or equivalent). - Relevant experience in developing digital solutions for automating procurement activities

We are looking to hire a highly motivated, experienced, Project Manager for the National Platform - Multi User Wafer Fab (MUWF).

Competencies

• Experienced in semiconductor fab infrastructure construction and outfitting projects
• At least 5 years of relevant experience as Project Manager.
• Good understanding of semiconductor fabrication processes, cleanroom standards, and equipment, including HVAC, electrical, and plumbing systems tailored for Fab environments.
• Strong written and verbal communication skills to convey project plan, progress and issues clearly to various stakeholders.
• Ability to work as a team various departments and stakeholders to achieve goals including providing guidance to external contractors.
• Knowledge of quality standards and practices to ensure that project meet required specifications.
• PMP (Project Management Professional) & LEED Certification will be an advantage

Responsibilities:

• To work with user stakeholders and ensure that their requirements for the cleanroom infrastructure are communicated timely to JTC, consultant and contractors
• To attend all designated project meetings with JTC, consultant and contractors to represent users’ interests and ensure ASTAR requirements are taken into consideration.
• To coordinate with ASTAR internal groups and be the interface with JTC, consultant and contractors for project related matters resolution including recording of all assets
• To manage the project with JTC, consultant and contractors to ensure fitting out progress according to agreed timeline and to escalate to management any significant delays.
• Close liaison with JTC and its consultant and contractors on tools (equipment) installation, supervise and coordinate the activities of the user stakeholders’ vendors and contractors.
• To ensure commissioning, certification, and validation processes for cleanrooms are completed by JTC and its consultant and contractors to ASTAR’s satisfaction.
• To conduct inspections of ASTAR tenanted areas with JTC, consultant, contractors to identify defects and see through till rectification before takeover of the facilities.
• To periodically update ASTAR management on outfitting project progress at key milestones

We are looking to hire a highly motivated, experienced, Project Manager for the National Platform - Multi User Wafer Fab (MUWF).

Competencies

• Experienced in semiconductor fab infrastructure construction and outfitting projects
• At least 5 years of relevant experience as Project Manager.
• Good understanding of semiconductor fabrication processes, cleanroom standards, and equipment, including HVAC, electrical, and plumbing systems tailored for Fab environments.
• Strong written and verbal communication skills to convey project plan, progress and issues clearly to various stakeholders.
• Ability to work as a team various departments and stakeholders to achieve goals including providing guidance to external contractors.
• Knowledge of quality standards and practices to ensure that project meet required specifications.
• PMP (Project Management Professional) & LEED Certification will be an advantage

Responsibilities:

• To work with user stakeholders and ensure that their requirements for the cleanroom infrastructure are communicated timely to JTC, consultant and contractors
• To attend all designated project meetings with JTC, consultant and contractors to represent users’ interests and ensure ASTAR requirements are taken into consideration.
• To coordinate with ASTAR internal groups and be the interface with JTC, consultant and contractors for project related matters resolution including recording of all assets
• To manage the project with JTC, consultant and contractors to ensure fitting out progress according to agreed timeline and to escalate to management any significant delays.
• Close liaison with JTC and its consultant and contractors on tools (equipment) installation, supervise and coordinate the activities of the user stakeholders’ vendors and contractors.
• To ensure commissioning, certification, and validation processes for cleanrooms are completed by JTC and its consultant and contractors to ASTAR’s satisfaction.
• To conduct inspections of ASTAR tenanted areas with JTC, consultant, contractors to identify defects and see through till rectification before takeover of the facilities.
• To periodically update ASTAR management on outfitting project progress at key milestones

Accountable for in-region delivery of Services including fleet availability, flawless entry into service and resolution of complex customer issues. Operating in a shared-service model, the Customer Operations Manager will integrate Service Line and Engine Team deliverables to satisfy our customer commitments.

Reporting to the VP Customer Operations, tasks will be prioritised in order of safety, contract commitment, availability assurance and finally, segmentation principles. The Customer Operations Manager will lead regional Customer Operations Officers and ASTs to ensure that all Services processes are being performed to specification. The role will be customer facing but not primarily customer aligned.

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.

We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying.

Key Accountabilities:

• Define & deliver critical customer delivery plans in accordance with Service Line & Engine Team policies. These will include focussed accountabilities for service line needs specific to a region (e.g. Specific Availability Services, dedicated IFS or OWS). This will also include the integration and execution of fleet campaign roll programmes. Use influence, VOC and local knowledge to prioritise outcomes that are proactive (e.g. co-ordinating stagger plans in conjunction with the EMC), whilst managing reactive concerns. Work directly with customers as required to achieve this.
• Recruitment, development and task management of Airline Services Teams (ASTs) - and where appropriate, facilities – in-region.
• Support Customer Account business meetings with appropriate and standardised operational content. Cadence in-line with segmentation principles.
• Lead the EIS process for new OE and transitioned fleets to provide seamless operational readiness for customers.
• Definition, prioritisation and sentencing/allocation of Services-related Customer complaints, SDFs and Customer Satisfaction metrics.

Qualifications:

• Qualified to at least degree level or equivalent industry experience.
• A good understanding of Rolls-Royce products and services.
• Extensive experience of working directly with customers and delivering to their expectations.
• Experience of operating in a complex global environment and managing multi-national teams.
• A very good understanding of the services we have contracted with our civil aerospace customer base.

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy here.

So that you can be your best at work and home, we’ll consider flexible working arrangements for everyone, in any role.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.

Hotel looking for experienced hotel supervisors :

1) Able to perform supervisory duties to ensure that all room attendants are able to clean rooms based on hotel standards

2) Able to use Opera System to check room status

3) Able to train room attendants on hotel cleaning standards

4) In emergency, be able to assist to clean at least 15 hotel rooms per day

Role Overview

As a Pet Daycare Guardian, you will be integral to our team, providing exceptional care and supervision to our furry clients in a dynamic daycare setting. Your passion for animal welfare and commitment to delivering high-quality care will ensure a safe, nurturing, and stimulating environment for dogs of all sizes and breeds.

Key Responsibilities

• Monitor and supervise playgroups to ensure a safe and enjoyable environment for all dogs.
• Engage with dogs through interactive activities and walks to promote physical and mental stimulation.
• Provide basic grooming services such as bathing and brushing to maintain the cleanliness and health of each dog.
• Administer meals and medications as per specific instructions provided
• Conduct regular health checks to identify signs of illness or distress and report any concerns to the facility manager.
• Maintain cleanliness of the facility by disinfecting play areas, kennels, and equipment.
• Assist in the check-in and check-out process, ensuring accurate records of attendance, health updates, and owner communication.
• Offer exceptional customer service to pet owners, providing updates and feedback about their dog's day at the facility.

Qualifications and Skills:

• Experience in animal care or a similar field is preferred.
• Strong understanding of canine behavior and body language, particularly stress signals and comfort techniques.
• Excellent observation skills to detect any signs of distress or illness in dogs.
• Ability to handle dogs of various sizes and temperaments safely and confidently.
• Excellent communication skills and the ability to work well in a team.
• Passionate about providing high-quality care to animals.

Work Environment:

Join a lively and supportive team where the love for dogs drives everything we do! Our pet hotel boasts a fun and vibrant culture, filled with passionate pet care professionals. We prioritize a friendly and engaging atmosphere, ensuring that both staff and canine guests enjoy their time. Comprehensive training is provided to all new hires, equipping you with the skills and knowledge to excel in your role and grow professionally.

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Symphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

JOB RESPONSIBILITIES

• Process data entry and filling.
• Assist in process of documents and order for office usage.
• Updating of approved vendor's listing and vendor evaluation forms.
• Prepares monthly report for petty cash.
• Placing of orders for food service, indirect materials and re-order level of stock levels.
• Sourcing of better priced and quality products.
• Co-ordinate with the vendors or suppliers on the date and times of deliveries.
• Able to negotiate with the various suppliers and/or vendors to get the best prices and quality products.
• Other add-hoc duty assigned by management.

OTHER REQUIREMENTS

• Possess at least a Diploma in any field.
• At least 2 years of relevant working experiences in the hospitality industry.
• Proficiency in MS Office applications and other purchasing software.
• Possess strong negotiation, excellent communication and interpersonal skills.
• Good administrative and problem solving skills.
• Understanding of purchasing, storage and issue stock control procedures.
• Able to work independently and as well as a team.

OTHER INFORMATION

• Annual Wage Supplement
• Outpatient Medical Benefits
• Dental Benefits
• Other Incentives

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description & Requirements

• Prepare fruits, juices, rolls,butter, cereals, coffee/tea for breakfast.
• Prepare ice cream, hot dessert for lunch and dinner.
• Prepare snacks, fruits and sandwiches for functions and seminars.
• Keep all store rooms in a clean, tidy and hygienic manner, including refrigerators and freezer.
• Prevent wastage of goods in the pantry area.
• Report all incidents and accidents to the Chef/Sous Chef
• Perform other duties as and when assigned by the Management
• Minimum Secondary education or equivalent
• At least 1 year of experience in related field
• Possess a good working attitude
• Team player
• Work well under pressure
• Able to work on rotating shift, including weekends and public holidays

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

Key Responsibilities:

• Process and manage all accounts receivable transactions, including invoicing, collections, and account reconciliations.
• Monitor and follow up on outstanding balances, ensuring the prompt collection of dues.
• Prepare monthly AR aging reports and assist with end-of-month closing activities.
• Coordinate with the front office, sales, and reservations departments to resolve billing discrepancies.
• Maintain accurate records of all transactions in compliance with hotel policies and accounting standards.
• Provide support during financial audits and collaborate with external auditors as required.
• Assist in generating AR reports and analyzing trends to support financial planning and budgeting.
• To carry out any other duties and responsibilities as and when assigned

Qualifications:

• Diploma in Accounting, Finance, or related field.
• Proven experience in an Accounts Receivable role, preferably in the hospitality industry.
• Proficiency with accounting software and MS Excel; familiarity with hotel accounting systems (eg: HMS Infor) is an advantage.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills to effectively handle client inquiries and internal coordination.

JOB RESPONSIBILITIES

• Manage and make amendment to reservations or cancellation of reservations.
• Receive email and faxes, etc. and input the booking information into the HMS system.
• Check and verify reservations for the day’s arrivals before putting up the expected arrival list.
• Answer any enquiries pertaining to room reservations and other facilities of the hotel.
• Coordinate with Front Desk on all last-minute arrivals, especially VIP guests to enable prompt follow up.
• File all correspondences in filing cabinets according to the month and date order.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent
• At least 1 year of experience in related field
• Fresh Grade is welcome
• Fluent in spoken and written English to handle email/guest
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefit

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices