Working Days: 5.5 Days

Working Hours: 9 am to 6 pm Monday to Friday and 9 am to 1 pm Saturday

Monthly Salary Ranges: S$6,500 to S$7,800

Job Responsibilities:

1. Market Research and Analysis: Conduct thorough market research to identify emerging trends, growth opportunities, and competitor analysis.
2. Developing Business Strategies: Identify new business opportunities, target sectors, and potential partnerships to enhance the company’s market position. Formulate and implement effective business development strategies that align with the company’s goals.
3. Client Relationship Management: Build and maintain strong relationships with existing and prospective clients.
4. Sales and Revenue Growth: Your efforts will be instrumental in achieving revenue targets by identifying and pursuing new clients. Your ability to develop proposals, negotiate contracts, and close deals will directly impact the company’s customer base and profitability, keeping you motivated and goal-oriented.
5. Collaboration with Internal Teams: Work closely with internal sales, marketing and operations functions to align business development efforts with company objectives.
6. Networking and Representation: Actively engage with industry leaders and potential clients to promote the company’s brand and services.
7. Reporting and Metrics: Track and report on business development activities and progress against targets.
8. Continuous Improvement: Stay updated on industry trends, best practices, and the competitive landscape will keep you engaged and committed to your role.

Job Requirements:

1. Bachelor’s degree in microbiology (preferred) or relevant field.
2. Proven track record in achieving defined sales revenue and driving business growth YOY.
3. Excellent understanding of the pet industry and consumer behaviors.
4. At least 8 years of relevant working experience in the pet industry.
5. Interpersonal solid, innovative, and well-rounded approach to drive sales and develop strategic partnerships.

Job Description and Requirements:

- To handle HR related tasks.

- Require to assist in Account key in.

- Require to assist in Sales to chase for payment.

- Knowledge of computer system.

- Able to use software application like Microsoft word and excel.

- Generally handle all paper works and filings.

- Office location at Tai Sing Area

CSM Academy was established in 2005 as a Private Education Institute dedicated to delivering Service Management programmes, with a strong focus on healthcare services education. We have developed our own intellectual property programmes in Aged Care, Healthcare (Therapy), and Biomedical Science. Additionally, we partner with esteemed universities from the UK and Australia to offer their BSc Nursing & Health, Gerontology & Mental Health courses. To date, we have trained thousands of staff from hospitals and nursing homes across Singapore, emphasizing the application of knowledge and skills competency in the workplace

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Maintain employee records (soft and hard copies)
• Update HR databases (e.g. new hires, resignations, vacation and sick leaves)
• Assist in payroll preparation by providing relevant data, like absences, bonus (if applicable) and leave applications
• Prepare paperwork for HR policies and procedures
• Process employees’ requests and provide relevant information
• Coordinate HR projects, meetings and training seminars
• Manage the department’s telephone centre and address potential students’ enquiries accordingly
• Assist student services department to recruit and enrol students. Training will be provided by a Senior staff and in future to help apply for Student Passes for foreign students via Immigration and Customs Authority portal called SOLAR PLUS.
• Provide orientations for new employees by sharing orientation packages and explaining company policies
• Any other duties assigned by immediate Supervisor or Deputy CEO.

Job Requirements:

• Candidate must possess at least a GCE “O” or “N” Level Certificate with passes in English and Maths.
• Computer Skills for Microsoft’s Word and Excel software is a must.
• At least 2- 3 Years of working experience in the related field is required
• Strong passion to help students achieve their lifelong learning goals
• Must be opened to learning new processes and standards.
• Must be student oriented. And enforce strict attendance requirements. Good presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT CSM ACADEMY INTERNATIONAL

CSM Academy now has over 20 courses ranging from certificates to master’s programmes, in healthcare and service management. CSM Academy offers many opportunities for individuals at different stages of their careers.

CSM Academy International is a 4-Year EDUTRUST certified Institute by SSG.

• Managing Learning & Development (L&D) programs as well as talent management activities including registration, administration and logistic/ venue arrangements
• Support ASIA flagship talent development programs including nominations, working with external partners etc.
• Work with global teams to support transversal topics related to TDI (Talent Development & Inclusion)
• Coordination with regional Employee Resource Groups on DEI (Diversity, Equity & Inclusion) related topics
• Support the development of training materials
• Manage training communication plans
• Planning and scheduling trainings
• Processing L&D related invoices
• Complete special projects as assigned

Profile required

Academic Background and Certifications, Experience:

• Min 2 years experience in Learning & Development, preferably in the Banking industry
• Strong verbal and written communication skills
• Proficient with MS Office (in particular, PowerPoint and Excel)
• Proactive and responsible personality, with strong attention to detail
• Team player with a keen learning attitude
• Able to act in a confidential manner when handling sensitive information.

Behavioral Skills:

• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
• Team Spirit - Collective mindset: I favour the team’s interest over my own results
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Responsibility - Courage: I express my convictions and make decisions with courage and respect
• Responsibility - Performance: I strive for high performance
• Commitment - Sustainability: I strive to develop my skills and knowledge

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals in a concise and timely manner while ensuring that the major risks as well as risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship
• Conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist with AML/CFT manual
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Pro-actively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with main and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports
• Any work required to be carried out for holding the above Position in the Department subject to teh Bank business needs, internal policies and procedures
• Any work assigned from time to time by your supervisor or the Management

Requirements:

• Recognized bachelor degree and above, preferably in Business, Accounting, Banking and Finance, Economics or other related disciplines
• At least 4-5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments
• Proactive, energetic, result oriented and possess good business acumen

Job Description:

• Pack various food products into the appropriate Tingkat containers / Disposable food containers in an efficient and timely manner
• Stack and arrange Tingkat containers / Disposable food containers according to designed route assigned
• Required to pack, seal, and label for all food production and handle in highest food hygiene manner
• Check the quantity and quality control of all the food items to meet the food safety standards according to SFA authority guidance
• Clean and maintain workstation for the purpose of food & workplace safety requirements
• Sanitised & maintain highest cleanliness of the workplace areas
• Able to cope with the food production environment
• Strictly comply and committed to company SOP to achieve & maintain zero food incidents
• Any ad-hoc duties as assigned by your Superior

Job Requirements:

• Certified Basic Food Hygienic Certificate
• Comfortable working in the East & in a Central Kitchen environment
• Senior Citizen are welcome to apply
• Require to work on weekends and public holidays.

• Work day: Monday to Friday
• Work time: 9.00 am to 6.00 pm
• Work Life Balance
• Near MRT Station

Roles & Responsibilities:

• Assist in office administration, documentation, and issuing of PO.
• Assist in machinery / material inventory movement.
• Assist in ISO & BizSafe Audit
• Support in filing, photocopying and updating data.
• Ad-hoc duties as assigned.

Requirements:

• N or O Level / NITEC
• Entry-Level are welcomed to apply
• Training will be provided
• Willing to learn & pleasant disposition.

** Salary depending on job experiences

** Able to join immediately

Job Description:

• Plan, execute and manage various events & live production projects.
• Engage in end-to-end customer support from acquiring new clients to on-boarding to providing timely customer support.
• Craft and develop creative event proposals for potential clients.
• Liaise with multiple different stakeholders and vendors to ensure smooth event delivery.
• Service and advise clients on their requirements prior to each event project.
• Be responsible for project development and coordination with relevant parties.
• Liaise, communicate and collaborate with various vendors regarding different aspects of event production.
• Set-up and operate audio visual lighting and broadcast equipment.
• Operate and maintain camera equipment, audio and video recorders, and other production equipment.
• Putting together both a budget plan and production schedule for relevant projects.
• Manage project timeline and ensure timelines are met from brief reception to assets delivery.
• Planning of production crew and equipment specifications.
• Provide professional consultation and handle sales strategies for potential leads.

Requirements:

1. Degree/Diploma in Events Management, Arts Management, Communications or equivalent
2. Project Management Skills: Strong organizational skills are essential for juggling multiple tasks, creating timelines, and managing budgets effectively.
3. Logistics Expertise: Understanding venue logistics, vendor coordination, equipment rentals, and transportation arrangements is key.
4. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed.
5. To be knowledgeable in technical aspects of an event (eg. AV production, videography & photography, media coverage etc)
6. Able to work in a fast-paced environment and handle stress.
7. Have a positive working attitude, self-motivated, and be independent.
8. Need to have strong attention to detail and deliver work of high standard.
9. Proficient knowledge in developing technical drawing, floor plan and event design.
10. Self-motivated, dedicated, hands-on and willing to go extra mile.
11. Strong work commitment and looking to progress into a leader.

Assist the Head of Procurement and Business Development in managing market analysis databases across the market.

Serve as the main administrator for the procurement system and support the Head of Procurement and operations in sourcing and tendering.

Update and maintain vendor’s records and documentation.

Collaborate with key professionals to ensure clarity of the tender specifications and timeline.

Enter negotiations with vendors on prices and contract terms.

Job Requirements

Bachelor’s Degree or Diploma in Procurement, Business Administration, Building, Quantity Surveying or equivalent

Minimum 3 years of relevant working experience in a procurement/quantity surveying-related field.

Procurement knowledge, and proficiency in the use of MS

Office, particularly Excel and PowerPoint.

Good Communication and writing skills.

Singapore Badminton Association – Sparring Partner / Coach Assistant

The Singapore Badminton Association (SBA) is Singapore's national governing body. To support the National Singles Team's daily training environment, the SBA aims to engage the services of a Sparring Partner / Coach Assistant. This role combines sparring partner services with coaching and mentoring National Team Players at international competitions.

Key responsibilities and main tasks and activities:

· Assist National Coaches with the planning and delivery of National Singles Team training.

· Act as Sparring Partner when required.

· Travel to international competitions to coach and mentor National Team Players.

· The Coach Assistant reports to the Singles Head Coach.

The successful candidate shall possess the following attributes:

· A minimum of 3 years of Sparring Partner experience in an elite-level badminton setting.

· Competitive with top World Ranked 75 -100 players

· Bring high quality sparring for all national players

· A clear understanding of annual planning and periodisation principles in the sport of Badminton and how they can be applied across the developing players

· Holds the BWF Level 1 qualification or equivalent as a minimum.

· Candidates should have strong communication skills. Be fluent in English as the primary language

· Prepared to go the extra mile for Singapore national team players

Singapore Badminton offers a matching salary that reflects our interest in attracting the right candidate: S$2,800-S$3,500 per month.

For further information or enquiries please get in touch with Sim Bee Lui in the first instance: [email protected]

To apply for the position:

For Singapore candidates, please apply via the following website: www.mycareerfuture.gov.sg

For foreign (non-Singaporean candidates, please apply by sending your cover letter and resume outlining qualifications, experience, current and expected salary to: [email protected]

Please be informed that only shortlisted candidates will be notified.

Closing date for applications: 1st December 2024

Responsibilities

Office Administration

• Administer procurement, reimbursement and financial activities of ICC Office
• Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters
• Serve as the secretary/note-taker for all ICC Meetings
• Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities
• Assist with the selection of ICC instructors for the Nanyang Excellence Awards for Teaching
• Assist with all other ICC-related administrative tasks

Course & Student Administration

• Oversee and manage inter-college/school/department collaboration and serve as the liaison between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities
• Oversee and manage all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters
• Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses
• Work with HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors
• Approve the the teaching reimbursement claims of adjunct instructors
• Prepare the necessary information needed and scheduling of ICC instructors for annual performance appraisal of ICC instructors and coordinate with HRBY and the reporting officers of ICC lecturers on appraisal meetings

Outreach

• Be the main point of contact and support to students and partners and schools on matters related to the ICC
• Conduct, coordinate and/or support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs
• Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector
• Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous
• Meticulous with good organisational skills and a keen eye for detail
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Good writing skills with the ability to prepare clear reports
• Proficient in handling data and numbers
• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement
• Knowledge of student information/database management systems would be advantageous
• Strong stakeholder management, influencing and collaboration skills
• People-oriented and a proactive team player
• Ability to multi-task and deliver with quality and timeliness
• Ability to work independently with minimum supervision

Brief Summary:

• 5 Days: Mon - Fri (9.00am – 6.00pm)
• Location: Macpherson

Job details:

• Perform general logistics activities such as receiving inbound shipments, put-away, picking/packing/labelling, export and releasing outbound shipments accurately
• Prepare shipping documents (delivery notes & invoices) accurately to customers
• Send customers notification of delivery and invoicing
• Use cost effective methods of delivery
• Involved in quarter-end stock take activity
• Upkeep the cleanliness of the air-conditioned store and packing area

Job requirement:

• Experienced in booking courier services
• Experienced in packing & unpacking
• Experienced in preparing shipping documents (Proforma Invoice, Delivery Notes, etc)
• Experienced in Microsoft Suite (Outlook, Excel)
• Experience in Microsoft Business Central will be a plus
• Experienced in doing stock count

Salary and job package will commensurate with experience.

Key Responsibilities:

• Carry out audit procedures in accordance with audit plan and SSAs
• Prepare draft financial statements in accordance with Singapore Financial Reporting Standards
• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline
• Developing and maintaining the long-term client relationships and identifying business development opportunities
• Coaching and developing team embers to achieve technical competencies and efficient performance
• Familiar with regulatory and reporting requirements
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective
• Provide quality assurance of audit files

Technical Knowledge, Professional Qualifications and Experience:

• A recognized degree in Accountancy and professional accounting qualification such as ACCA, CPA Australia or equivalent
• Experience in handling a portfolio of clients
• At least 3 years of working experience in the related field is required
• A good understanding of pertinent business and risk management issues and familiarity with the relevant regulatory and reporting standards
• Ability to work independently, communicate effectively and possess strong interpersonal skills
• Excellent communications skills, strong analytical skills, and excellent business acumen
• Proficient in Microsoft office, and Microsoft Excel has added advantage
• Knowledge of other software like Caseware, Python and UiPath will be an advantage

Full Job Description :

- Take instructions from Project Coordinatios on installation requirements and specificatios.

- To coordinate with Project Coordinators for schedulling & managing setup/delivery deadlines.

- Check and ensure all installation tools or delivery required items for arranged projects.

- Plan day to day driving route/time depending on scheduled projects.

- Drive van to mainly residences /sites.

- To do installations with a team of installers.

- To safely execute the installation and avoid injuries.

- 5 1/2 days work schedule.

Requirement :

- No experince is needed and willing to learn.

- Valid class 3 driving license.

- Competent in manual work like using drill, saw, tools, ladder etc.

- Able to carry heavy products installations.

- Able to climb ladders to assist installation.

- Simple command of Englise and Mandarin.

- Exhibit teamwork and exceptional self-motivation in a fast pace environmemnt.

- Effective time management and communication skills.

- Show responsibility and ability to multitask.

Key Responsibilities

• Technical Design Support: Assist in creating CAD models and technical drawings for mechanical systems within interior spaces.
• Project Collaboration: Coordinate with interior designers to ensure seamless integration of mechanical systems in layouts.
• Quality Control and Testing: Support testing of prototypes, HVAC systems, and other mechanical installations for quality and functionality.
• Documentation and Reporting: Maintain accurate project records, documentation, and technical reports.
• Research and Development: Stay updated on materials, sustainable practices, and advancements in mechanical engineering that enhance interior design.

Job Description

Provide & handle administrative support to the HR department.

Employees’ personal data files up keeping

Courses registration & pass applications and update record accordingly

Assist in Payroll & claim preparation

Manage daily administration, documentation, and coordination.
Liaise with external parties such as consumers, contractors and supplier

Job Requirements

Able to speak Chinese and English

At least 2 – 3 years of experience in HR-related field & office administration or a similar role.

Good organization and planning skills

Positive work attitude and display initiative in problem-solving

Able to work independently and multi-task efficiently

Proficient in Microsoft Office

Ability to maintain confidentiality and handle sensitive information with discretion.

• Examine and review project resource quantity requirements and costs prepared by the Sales team.
• Support Sales team in sales documentation from quotation to material buy to ensure accuracy and completeness.
• Collaborate with Sales team to ensure timely material buy for projects.
• Assist Sales team in timely and accurate invoicing and bill collection, coordinating with Finance team as needed.
• Monitor costing to ensure profitability and cost efficiency in projects and business operations.
• Perform project performance analysis including budget vs cost and schedule.
• Manage licence and memberships that are essential to support Sales operations.
• Identify inefficiencies in current workflows, propose innovative solutions, and implement process improvements that enhance productivity, quality, and safety.
• Perform any other duties directed by management to support business operation.

⏰Working hours: Mon - Fri 8am-5pm, alt Sat 8am-12pm

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

The Buyer/Assistant Buyer is responsible for raising purchase orders and maintaining procurement records. This role also assists in the sourcing of products and overall contractor selection process.

Job Description

Develop Procurement Plan, manage suppliers/sellers selection process and all procurement activities

• Support the company’s procurement activities
• Assist in establishing working relationships with company network and external vendors
• Plan merchandise assortment considering category mix and range planning
• Formulate and propose pricing strategies and conduct comparison analysis against competitors
• Review products sell through rate and plan for replenishment
• Collaborate with marketing department to execute the promotion strategies in alignment with the product launches
• Conduct market research to stay current with the market trend and competitor strategies
• Source and work closely with suppliers on product selection, pricing and negotiations
• Analyze sales data with proposde buying strategies
• Oversee the logistics process for returning goods to suppliers, including arranging courier and managing documentation requirements
• Prepare and Manage Purchase Order to supplier/s once the procurement plan is approved
• Process and track purchase orders to ensure timely and accurate deliveries, including handling permit applications for import/export
• Monitor and manage inventory level and assess supplier performance
• Conduct quality assurance checks on products upon receipt of stock from suppliers
• Perform other ad-hoc duties as assigned

Experience Required

• At least 5 years of relevant experience in retail jewellery is preferred but not a must.

Qualification

• Degree with 3 years of relevant working experience or Diploma holder with 5 to 7 year experience in Procurement or Merchandising field, preferred from similar industry but not a must.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Roles and Responsibilities

• Handle daily administrative HR duties

• Provide support in recruitment processes e.g. posting job ads on job boards, careers pages and social networks; screening resumes and application forms; as well as scheduling interviews with candidates

• Update our internal databases with new employee information, including contact details and employment forms

• Organise and file documents

• Payroll computation and submission of CPF contribution

• Any other ad-hoc duties as assigned

Requirements

• Able to commit to full-time 6 months internship

• Pursuing a degree or equivalent

• Proven ability to appropriately handle sensitive information required

• Excellent interpersonal and communication skills

• Self-motivated, collaborative and strong focus on service delivery, quality and efficiency

• Well-organized with good time management in completing given tasks

Learning Outcomes and Objectives

• Ability to manage all enquiries related to HR matters

• Ability to multi-task, and willing to manage recruitment documentation

• Learn how to handle sensitive information

• Ability to work with multi-cultural and cross-functional teams

• Learn how to work independently with less supervision

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Key Responsibilities:

Order Management:

• Process online orders, ensuring quality control, packing, and completion.
• Manage returns across e-commerce platforms.
• Arrange deliveries and pick-ups with third-party vendors.
• Monitor inventory levels to align with sales forecasts.
• Communicate with customers regarding returns and exchanges.

Customer Service:

• Respond to customer inquiries through email, chat, and phone.
• Address customer issues professionally and efficiently.

Administrative Support:

• Enter data accurately across various software platforms.
• Generate reports and analyze e-commerce performance metrics.
• Maintain thorough records of transactions and customer interactions.

Requirements:

• Diploma in Business Administration or related field.
• Proficiency in Microsoft Office Suite and experience with e-commerce platforms.
• Strong skills in communication, organization, and multitasking.
• Customer-oriented with a proactive, positive attitude.