As a Customer Service Administrative Operations Manager, you will be responsible for overseeing and managing the daily operations of the customer service and warehouse logistics department. You will provide product and services information, handle customer’s questions, and resolve any emerging problems that our customers might face. To ensure exceptional service to our customers while adhering to company policies and procedures. Your role will involve optimising workflows, implementing best practices, and driving continuous improvement initiatives to enhance the overall customer experience.

Role Description:

• Oversee and handle the daily operations of customer service department, including customer’s order, email correspondence and other customer inquiries, to ensure the delivery of high-quality support to customers
• Develop and implement efficient processes and procedures to streamline operations and improve productivity
• Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback
• Handle customer’s feedbacks and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Oversee and handle the daily warehouse operations such as facilitating inventory of inbounding and outbounding of stocks, logistics, and space management
• Oversee and handle inventory stocktake exercise
• Oversee and ensure smooth operations of picking and packing of orders
• Ensure daily housekeeping of warehouse

Role Requirements:

• Previous relevant experience in Customer Service
• Minimum diploma qualification
• Possess Intermediate Microsoft Office skills
• Good communicator, attitude and interpersonal skills
• Strong sense and interest in fashion
• Meticulous with details
• Must be able to converse and write in English fluently
• Witty and good with problem solving
• Self-motivated, well organised – able to time manage independently on multiple tasks
• Must be able to work in a team/ individually and possess a strong leadership role

Location:

• 8 Jalan Kilang Timor, #02-04, Kewalram House, Singapore 159305

ADMINISTRATION MANAGER in Supermart

WE are the Indian Grocerries and Singapore for your grocery needs

ADMINISTRATION MANAGER oversee all support and clerical work within a company. They supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They also work with management and support staff to assess and improve administrative processes and enhance efficiency.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements and skills

• Proven experience as administration manager or Executive
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Bachelor's or Master's in business or Information Technology or relative field
• All Races welocome.

Job Responsibilities:

• To handle daily operation of both Bar and F&B outlet.
• Planning of manpower on day to day operation and checking on daily/weekly reservation to minimize on labour cost.
• Ensure staff adhere to grooming standards and in a proper attire requirement.
• Train new hire/Part timer on service standards before operation, and guide them along during operation.
• Conduct performance review with staff and provide feedback to guide and improve staff performance towards achieving excellent customer service.
• Handle feedbacks/complaints from guest and report feedback to F&B Manager and recommend any solution to better handle the issue.
• To ensure sufficient supplies required for F&B department and ensure equipments are well kept and keep tract of OE par stock with the assistant of banquet personnel.
• Ensure the cleanliness of restaurant and event room at all times.
• Conduct daily briefing and roll calls , updating of any events/VIPs etc.
• Co-ordinate,organize,prepare all administration support and assist in execution of any special events/promotions.
• Assist in preparation and distribution of any new promotion and work with relevant department to update collaterals.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Receiving, pricing, and ordering food products from vendors
• Preparing and sanitizing restaurant tables and utensils
• Attending to customers, presenting menus, taking and serving orders, and making recommendations
• Collaborating with other restaurant staff, such as kitchen, bar, and management
• Dealing with complaints or problems with a positive attitude
• Scheduling, monitoring, and training other staff, such as sous chefs, culinary supervisors, and line cooks
• Following company dress code and safety standards

Job brief

VIVIDTHREE PRODUCTIONS PTE LTD was born when a trio of like-minded and passionate individuals came together. Since its humble beginnings in 2004, the multi-award-winning studio has grown to become a leading player in the Singapore 3D Animation field, specialising in 3D Stereoscopic Animation and 3D Animation & VFX for Feature Films and TVCs.

Along the way, Vividthree worked on several well-received local feature films like “The Wedding Game”, starring Fann Wong & Christopher Lee and Kelvin Tong’s “The Kidnapper” just to name a few. Our clientele runs the gamut, from renowned big name advertising agencies, to those from the corporate and government sectors. The company always satisfies not only their needs, but also elevates their profiles and products to greater heights.

Never one to rest on its laurels, Vividthree has recently added a film production and content development arm, with a handful of glossy TVCs already under its belt and a hot batch of exciting animation carton series waiting to be rolled out.

Job Summary:

Vividthree is looking for an experienced a relationship-builder with a strong commercial mind-set and sense for virtual-reality (VR) technology to join our team. We are looking for A-players with drive to help us find and qualify the right clients. Candidates should have experience in the gaming and entertainment space in business development, preferably in the SEA/APAC region.

As a member of our revenue team, you will be an important representative of the company brand and a key part to drive Vividthree’s growth agenda.

Responsibilities:

• Act as the senior, external-facing ambassador for Vividthree products in the SEA/APAC market
• Build out our presence for the entertainment space, including but not limited to building and growing a team and pipeline
• Develop a solid pipeline of leads and potential clients who can benefit from company products
• Present the company’s products and solutions to potential clients in a structured, convincing and professional manner
• Use his/her network to arrange meetings with potential companies to prospect for new business
• Negotiate terms for agreements and ensure closure of deals to reach sales targets.
• Liaise extensively with new clients to ensure seamless onboarding, “go-live” dates and marketing launch activities
• Consultative approach to customer requirements to effectively present solutions and build new business
• Advise and educate clients on upcoming product developments and special promotions
• Act as the conduit and escalation path for all cross-functional teams and engagement models
• Provide regular sales updates to the leadership team
• Provide guidance and training to new members of the team
• Provide support a team of content experts working across different work streams
• Improve the quality of the team’s work across multimodalities

Requirements:

• Bachelor’s degree in Business, Marketing or a related area of study, required
• 10+ years’ experience in a business development role or similar role, required
• Previous experience in a sales/business development role, preferably with experience in Gaming and Entertainment industry
• Proven track record for developing sales pipelines
• Strong client relationship management skills
• Attention to detail and strong organizational skills
• Must possess a strong work ethic
• Eager and willing to overcome challenges
• Demonstrated ability to work in a fast-paced, competitive, and fun environment
• Ability to analyse trends to develop sustainable solutions for the growth of our clients
• Excellent verbal and written communication with strong editing and proofing skills

Key Responsibilities:

• Develop and execute effective sales strategies to promote Azure and AI solutions to new and existing clients.
• Identify and target potential clients, understanding their business needs and how our solutions can add value.
• Maintain a deep understanding of Azure services and AI technologies to effectively communicate benefits and features to clients.
• Collaborate with the technical team to tailor solutions that meet client requirements.
• Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.
• Keep abreast of new product launches, industry trends, market activities, and competitors.
• Prepare sales reports and forecasts, providing insights to the management team.
• Attend conferences, meetings, and industry events to build a network and represent the company.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or related field.
• Proven track record in sales, specifically in cloud solutions and AI technology.
• Strong understanding of Microsoft Azure and AI platforms and their application in business contexts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to articulate complex technical concepts to non-technical clients.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

Join the Fun at 3-Sixty Brand Communications!

Are you tired of mundane workplaces where creativity goes to die? Do you believe that advertising should be both effective and enjoyable? If so, then you might just be the missing puzzle piece we're looking for at 3-Sixty Brand Communications Pte Ltd!

About Us:

At 3-Sixty, we're not your typical advertising agency. We're a merry band of strategists, thinkers, and the occasional illusionist, dedicated to crafting campaigns that turn heads and ring the cash register. We take our work seriously, but ourselves? Not so much. Laughter is our favorite brainstorming tool, and creativity flows as freely as the office coffee.

The Role: Senior Account Manager

Are you a master of juggling client demands while keeping a smile on your face? As our Senior Account Manager, you'll be the maestro of client relationships, the captain of project coordination, and the guru of spotting new business opportunities. If you're ready to dive into the wild world of advertising with gusto, this role is tailor-made for you!

Qualifications (Because We Need to Be Semi-Serious Sometimes):

• Communication Prodigy: You can charm the socks off a client and rally the troops internally with your words.
• Advertising Aficionado: You've danced in the advertising realm before and know the steps like the back of your hand.
• Project Management Maestro: Tight deadlines? No sweat. You thrive under pressure like a diamond in the rough.
• Client Whisperer: Building relationships is your jam, and maintaining them is your secret sauce.
• Analytical Alchemist: You don't just solve problems; you turn them into opportunities for greatness.
• Bonus Points: A degree in Marketing, Advertising, Business Administration, or any related field. Experience in social media wizardry is like sprinkles on top of the cupcake.

Why Join Us?

Aside from the obvious perks of working in a place where creativity reigns supreme and laughter is encouraged, we offer a competitive salary, opportunities for growth, and a team that feels more like family than colleagues. Plus, where else can you find an advertising agency that doubles as a comedy club?

How to Apply:

If you're ready to unleash your inner advertising maverick and join our merry band of misfits, send us your resume and a cover letter that showcases your personality and wit. Show us why you're the perfect fit for 3-Sixty Brand Communications Pte Ltd, and who knows? You might just become our newest star!

Let's make advertising magic together. Apply now!

Highlights

• Full-Time
• Monday - Friday, 9am - 5pm
• Up to $6,000
• Nearest MRT: Labrador Park

Summary

The HR Manager is responsible for overseeing and managing all aspects of the human resources function within the organization. This includes recruitment, employee relations, performance management, benefits administration, compliance with labor laws, and fostering a positive work environment. The HR Manager plays a crucial role in supporting organizational goals and ensuring a productive and harmonious workplace.

Job Description

Recruitment and Staffing:

• Develop and implement effective recruitment strategies to attract and retain top talent.
• Conduct interviews, assess candidates, and make hiring recommendations.
• Collaborate with department managers to understand staffing needs and workforce planning.

Employee Relations:

• Manage employee relations issues, addressing concerns and conflicts in a timely and effective manner.
• Foster a positive work environment and promote employee engagement.
• Ensure compliance with company policies and applicable employment laws.

Performance Management:

• Implement and manage performance appraisal processes.
• Provide guidance to managers on performance improvement and development plans.
• Conduct training sessions on performance management best practices.

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
• Educate employees about benefits and address inquiries.

Compliance:

• Stay current with labor laws and regulations, ensuring the organization's compliance.
• Develop and update HR policies and procedures.

Training and Development:

• Identify training needs and coordinate professional development programs.
• Facilitate training sessions on various HR topics.

HR Administration:

• Maintain accurate and up-to-date employee records.
• Prepare HR reports and analytics for management.

Job Requirements

• Degree / Diploma in Human Resources, Business Administration, or a related field. Master's degree and HR certification (e.g., SHRM-CP or PHR) are often preferred.
• Proven experience as an HR professional, with specific experience in HR management roles.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Demonstrated ability to handle sensitive and confidential information.
• Able to converse and write in Mandarin, to liaise with Mandarin Speaking internal stakeholders in China.

Interested applicants, please apply via the job portal. We regret to share that only shortlisted candidates will be contacted.

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Be cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time, pleasant and highlycustomer oriented
• Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good independent, coordination and interpersonal skill
• Good telephone and face-to-face personal skills are essential

Other Skills

• Privy to confidential information held on our databases and must exercise discretion
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• A polished appearance is necessary when meeting with clients
• Occasional overtime may be required as per management’s request
• Bilingual, strong command of English and spoken mandarin would be advantageous

Responsibilities：

• Work in a global team to collaboratively design and develop a platform that provides world class finance service that is compliant and able to provide best user experience
• Create and review Product Requirements Document (PRD) for easy tracking within the project group
• Ensure the project is executed according to schedule to meet the deadlines
• Communicate with Engineers / Designers as well as internal stakeholders like Compliance and Risk to ensure the product offer the greatest value are prioritized
• Track and analyze key user metrics to solve issues and drive continuous improvements
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product
• Articulate new features and enhancements to users and internal stakeholders

Requirements：

• A minimum of 5 years experience in product management or UI/UX areas
• Solid knowledge of website analytics tools, ability to execute SEO & UX design will be a plus
• Self starter and autonomous with the ability to drive projects from inception to completion
• Experience in product lifecycle management, preferably in an agile framework
• Strong time-management and organizational skills with ability to objectively prioritize
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks
• Excellent collaboration and communication skills
• Self-starter who is able thrive in a fast-paced and cross-functional environment that is results-driven
• Proficiency in written and spoken English is a must

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Overview
The job-holder is responsible to provide personalized, specialized and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care

Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognised training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills

About our client: Our client is a leading facilities management company.

About the role: This role will be hired on a 2 years contract and renewable

• Reporting to Senior Admin Manager
• Oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awcparding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during her absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

About you:

• Min Dip in related studies
• Min 3 - 5 years of admin managerial experience
• Independent, analytical and able to perform under pressure and tight timeline
• An effective communicator with strong analytical skills
• A team player who is meticulous to details
• Proactive in driving new initiatives

Others:

• Working Hours: Monday to Friday (8.30am to 5.30pm)
• Work Location : Ang Mo Kio

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

SGH Research Office serves as a one-stop integrated centre for all research-related administrative matters. We are seeking a suitable candidate with experience in the management of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Deputy Director. The Candidate will be expected to;

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to non-disclosure agreements, material/data transfer agreements, project agreements, research collaborative agreements, clinical trial agreements.
• Work with external and internal teams to draft, review and execute research-related agreements.
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Supervise and train junior staff in the team on research agreement management.
• Coordinate report collation, provide administrative support for research-related meetings and events, and other ad-hoc duties to support the Research Office functions, that may be assigned from time to time.

Job requirements

• Degree in medical, health, science, law related areas or general degree with relevant experience.
• At least 6 years’ experience in managing research agreements, preferably with 2 or more years in managing clinical trial agreements.
• Experience with leading a team will be an advantage.
• Familiarity with healthcare systems in research related areas will be an advantage.
• Strong problem-solving and stakeholder management skills.
• Ability to adapt to fast-moving situations.

You will support the fundraising efforts and develop win-win fundraising partnerships with internal and external stakeholders for Singapore General Hospital. You must be familiar with the gift cycle, including initiating contact, cultivating potential donors, creating solicitations, writing proposals, and stewarding donors. You will lead and implement strategies to secure philanthropic funding for research, education and patient care. You will also perform Secretariat duties to support the board.

Job requirements

• University Degree in Marketing, Communications, Business Administration or related field
• Minimum 8 years of working experience with at least 3 years of relevant work experience in fundraising, donor relations and stewardship
• Energetic, self-motivated with strong multi-tasking and organisational skills to effectively work with diverse groups
• Strong interpersonal, verbal and written skills and the ability to collaborate and build alliances
• High in customer service orientation, personal motivation and commitment to drive philanthropic support
• An active listener with a strong ability and belief to maintain a high level of confidentiality with respect to stakeholders, colleagues, prospects and donors.
• Candidates with more experience will be considered for the higher position

Job Description

1. Manage and lead a team of engineers, coordinators and draftsman for a D&B project.
2. Manage the domestic C&S consultants to meet project program, design deliverables, and ST submission
3. Manage, evaluate and advise on appropriate civil and structural engineering solutions proposed by consultants to meet the project objectives, requirements, budget, specifications and code requirements.
4. Review and value-add to the designs/specifications/drawings submitted by consultants and contractors to ensure structural integrity, quality, compliance and value for money
5. Oversee structural works, coordinate with client's, consultants and sub-contractors on structural matters
6. Attend consultant and site meetings with the Project Team and conduct inspections on site to ensure that the civil and structural engineering works carried out by the contractors meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget
7. Lead and manage C&S project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes
8. Assist and supervise the preparation of structural coordination and rebar shop drawings for the project to be used on site for production
9. Monitor shop drawing progress and provide support to production team
10. Issuance of RFI & Site-Design Amendments
11. Ensure timely completion and good quality of works
12. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Minimum 5 years of relevant work experience as structural manager role. Experience in PPVC D&B projects is a plus
2. Degree holder in Civil Engineering or equivalent
3. Skill in Autocad & Revit is a plus

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

You will be a part of the Technology and Innovation Team and will participate in and support initiatives of three key objectives; emplacement of HR systems and projects, enablement of the daily HR operations and support, and empowerment of Strategic HR by education, training, and sharing of technological skills and knowledge.

Your job roles and responsibilities will include the following:

• Handling HR system support cases and escalation of HR system issues
• Administering system functionalities
• Performing User Acceptance Testing (UAT) to ensure the HR systems remain fit for the organization’s purpose
• Updating Intranet content
• Managing company IT assets and equipment for HR and liaising with IT partners or vendors
• Maintaining accurate documentation of systems and processes
• Monitoring access controls and management of IT accounts
• Conducting audits to ensure compliance and data security
• Participating in process automation initiatives eg Robotic Process Automation

About our client: Our client is a leading A1 Main Contractor for Civil and Infrastructure projects.

Work Location: West

Salary range: up to $3,800 per month

About the role:

• Responsible for administrating the Employee Lifecycle Management and Employee Relations such as New Hire Orientation/onboarding matters, Employee Engagement, etc.
• Lead work pass management and recruitment process
• Monitoring and regular updates related to work pass quotas and migrant workers levy status Updating of all Medical schemes and processing of payments including MWOC
• Prepare HR-related letters and correspondences such as Certificate of Employment, Confirmation Letters, etc.
• Handle HR internal and external audits
• Actively engage with Operations and provide HR business partnership Any other duties as assigned

About you:

• Diploma / Degree holder in HRM or equivalent
• Minimum 3 years' experience.
• Prior experience in Construction industry is an added advantage Resourceful, self-driven, and possessed a high degree of professional integrity
• Good interpersonal skills and works well in a team
• Strong knowledge and expertise in Microsoft Office
• It is an added advantage if candidates can commence immediately or within short notice

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.