Job Summary:

We are looking for a detail-oriented and customer-focused service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include repair and calibration of our market leading visual and infrared camera equipment as well as detection and metrology devices. Further the Service Manager will be providing the highest level of customer service and developing lasting customer relationships through outstanding customer centricity. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a service manager, you should display a strong technical hands-on mentality as well as outstanding cross-functional collaboration skills across all hierarchy levels. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Primary Duties & Responsibilities:

· Repair and maintenance as well as calibration of customer cameras and other instrumentation

· Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

· Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

· Setting up and maintaining a service desk and evaluating its efficiency.

· Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

· Monitoring department issues and client complaints to create methods to lessen recurring issues.

· Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

· Maintaining strong relationships with manufacturers, dealers, and sales representatives

· Helping to train new employees in company procedures.

· Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

Job Qualifications:

· Technical Education and experience in repair of hi-tech equipment or related field.

· Ability to set up and manage service center.

· Strong industry knowledge.

· Excellent communication and customer service skills.

· Computer literacy and good organizational skills.

· Strong creative thinking and problem-solving skills.

· The ability to work under pressure and handle stress.

· English is mandatory, any other Asian language will be an asset.

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

• This position reports to the Sales Manager.
• Assist Sales Manger in achieveing Sales target and communicating with the clients.
• Techniques for clear and persuasive communication.
• Training on creating compelling sales presentations.
• Practice sessions for refining presentation and pitching skills.
• Strategies for building strong relationships with clients and prospects.
• Effective networking skills and relationship-building techniques.
• Training on maintaining long-term customer relationships.
• Ongoing training on product updates, new features, and industry trends.
• Regular sessions to address frequently asked questions and handle objections effectively.
• Training on various closing techniques, including trial closes and assumptive closes.
• Overcoming objections and handling client concerns.
• Negotiation skills and strategies for reaching win-win agreements.
• Competencies in using Internet in accessing e-mail.
• Microsoft Profeciency.
• Able to use CRM software Techniques for efficient time management and task prioritization.
• Developing a structured approach to daily and weekly planning.
• Balancing customer engagement and administrative tasks.

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

· Minimum Diploma in Real Estate Management or with years of MA experience

· Knowledge of BMSM Act & other relevant regulations

· Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Description

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Prospect into new accounts and broaden coverage of existing accounts to uncover more opportunities and increase wallet share.
• Map customer organisations and maintain relationships with C-level, directors and key personnel.
• Uncover customers’ pressures, challenges and priorities to effectively position our solutions to meet business objectives
• Lead tender submissions, run pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Continually gather feedback from customers and understand demand trends in order to shape the company’s offerings.

Requirements

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the government, mid-market and/or enterprise sectors
• Experience in public cloud business development or technical sales experience in developing ICT technologies, cloud native solution
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments
• Knowledge and a network in the cloud infrastructure and/or systems integrator space is a plus
• Demonstratable history of successfully developing and maintaining senior client relationships
• Demonstrable success in hunting for opportunities and seeing through deals from end-to-end
• Strong negotiator with sharp questioning and listening skills
• A highly self-motivated and independent worker
• Team player with excellent communication and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field

Primary Objectives of Position

The HR Business Partner will be the primary interface and strategic business partner to assigned programme/ service. He/ She will contribute to the organisation’s performance by providing tactical and strategic support on people and organisation development strategies in support of the organisation’s objectives. He/ She will perform HR related duties at the professional level while supporting more than one programme/ service.

Job Responsibilities

Principal Responsibilities

• Build a strong business relationship with programme/ services
• Facilitate the management team to bring best solutions for employees
• Manages process of candidate recruitment & selection; pre-screening, interviewing, job offer; background check; candidate on-boarding
• Manages the performance appraisal processes, including coaching reporting officers on effective feedback mechanisms and champion a high performing organisation
• Provide advice to employees and manage the activities pertaining to employee welfare, grievances, conduct and discipline & wellness
• Act as a single point of the contact for the employees and managers in the programme/ service
• Proactively supports the delivery of HR Processes to the programme/ service
• Partners with HR Operations & L&D functions as needed to provide solutions for programme/ service
• Initiate improvements to internal HR processes, systems and communications towards enhancing service expectations The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Specifications

Minimum Education / Qualifications

• Degree in HRM or equivalent Minimum Years of Relevant Experience
• 2-3 years of relevant HR experience
• Candidates with prior experience working in the social service industry preferred Knowledge/Skills
• Good management skills
• Strong Communication & Negotiation Skills
• Experience in Project Management and implementation
• Proficient in MS office applications

Attributes (functional or leadership competencies)

• Ability to take initiative and work independently and collaboratively within a team
• Excellent interpersonal skills, meticulous and high attention to details and maintains confidentiality in all situations

The Project Contract Manager (PrCM) is a key member of the project team, working in close collaboration with the Project Manager and core project team. He/she provides guidance and leadership to develop, implement, and drive proactive contract/claim management and risk mitigation strategies in accordance with Alstom’s business objectives; including extensions of time (EoTs), variations orders, contract amendments. He/she ensures proper record keeping and file preparation in support of robust claim files.

If you’re ambitious, driven and team-spirited, this is your opportunity to build a career as Project Contract Manager in Singapore.

Primary Responsibilities:

• Drives the Contract Management activities for the allocated project proactively and manage a few Project Contracts Managers (other projects) simultaneously
• Ensures application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance
• Drives preparation of Contract Summary and ensure it is widely communicated and regularly updated
• Prepares with Core Project Team Contract Management Strategy Plan (CMSP)
• Organizes the Contract Management Day with the Core Project Team
• Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan, as well as keep it updated with project team on quarterly basis
• Contributes to CDRL by the Project Team members is launched in time, is accurately communicated, and updated
• Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones
• Ensures timely issuance of contractual notices to customers/partners
• Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files
• In collaboration with Documentation Controller and/or Project Contract Administrator, Project Contract manager or Junior Contract Manager ensures a reliable filing and easy access of correspondence from and to customers/partners
• Monitors/manages correspondence by analyzing (for and with Project Manager/Director) incoming and outgoing correspondence to customers/partners
• Contributes to Return of Experience
• Monitors/manages insurance policy and keep its validity in collaboration with Regional Insurance Manager. Keeps the Regional Insurance Manager duly updated regarding all changes on the project that could represent any deviation of the reaching of the insurance policy
• Develops and produces any project specific processes and ways of working for contract/claim management.
• Develops a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests toward customers and partners
• Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations
• Monitors customer/partner requests for variations / change orders / extensions of time. Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.
• Provides creative advice on specific issues, risks, and contractual/claims activities, taking into account the contract and business objectives
• Reports on contract management and claims activities to the project, and Legal, and Contract Management teams.
• Ensures Contract management KPIS are reported as per reporting deadlines including gathering the inputs from Key supplier Contract Managers and Insurance Managers.
• Provides training on contract/claim management to key project stakeholders, including project management, finance, engineering, and sourcing communities
• Anticipates events and risks associated with the contract management activities; proposes alternative proactive solutions to keep the situation under control
• Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Sourcing Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities
• Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project
• For Dispute Arbitration Board (DAB) or similar non-litigation mechanism for dispute resolution, PrCM is required to prepare DAB files, referral notes along with substantial evidences and active participation in the process before the adjudication board or similar board
• For litigation process handled by Legal Team, PrCM will support Legal team or external counsel
• Manages, trains, develops, and share knowledge and expertise to Project Contract Managers, Junior Project Contract Managers and Project Contract Administrators.

Key Requirements:

• A degree in Law, Engineering, Finance, Technical, Economics or business sciences
• Relevant experience in Contract/Claim Management experience (preferred) / Project Management
• Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to understand project financials and impact of contract/claim management on project’s profitability.

At Gusta Sourdough Pizza Co (IG: @gustapizza.co), we are a young & dynamic team of passionate people that love to R&D and create new products. We are looking for enthusiastic and motivated individuals like us to join and expand our team.

Prior Front-of-the-House F&B experience is preferable. Candidates should have the right to work in Singapore.

Your Role is to:

• Supervise front of the house during operations
• Manage junior staff and assist other managers.
• Enforce company policies, procedures, programs and performance standards.
• Responsible to ensure that the service standards of the pizza restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback
• Handle customer complaints during Manager's absence.
• Manage and motivate staff.
• Provide staff with support and training.

We are looking for someone with:

• Warm, friendly and cheerful personality
• Good work ethics and willing to learn
• Detailed, energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• O Level, Diploma or Professional certificate
• Min 4 years of experience is preferred, candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.

Our Benefits are:

• Salary: $3,400.00 - $4,000.00 per month depending on experience
• 4.5 day work week (44h/week).
• Overtime pay + Monthly performance bonus ($300-600)
• Insurance coverage
• Meal provided during shift
• Fast career development & Training provided

Experienced candidates will be considered for more senior roles.

Apply now to join our team and enjoy fast career development opportunities with more exciting overseas projects to come!

Responsibilities:

Budget Management:

• Develop buying strategies and product allocation to maximize sales budget.

Merchandising Analysis:

• Create reliable reports, manage markdowns, and optimize inventory turnover and sales.

Inventory Management:

• Monitor stock levels, reorder products, and align inventory with sales forecasts and demand.

Market Insights:

• Identify local needs through competitor analysis and provide valuable input.

Cross-Functional Collaboration:

• Work closely with Retail Operations, E-commerce, Visual Merchandising, Marketing, and Warehouse teams to execute marketing plans and drive product sales.

Requirements:

• Posses Diploma/Bachelor's Degree in Business, Marketing, Retail Management, or a related field.
• Minimum 4 years of retail or merchandising experience in a similar field.
• Strong analytical skills with a focus on business understanding; Experience in data analysis and reporting would be an added advantaged.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description:

As a Project Management Executive at Tecson Engineering Pte Ltd, you will play a pivotal role in ensuring the successful planning, execution, and completion of projects. You will work closely with cross-functional teams, clients, and stakeholders to drive project milestones, monitor progress, and maintain project documentation. Your contributions will be essential in achieving project goals and delivering value to our clients.

Key Responsibilities: (including but not limited to)

1. Project Planning: Collaborate with project managers to develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
2. Execution Oversight: Assist in project execution by monitoring and tracking project progress, identifying issues, and facilitating problem-solving.
3. Documentation: Maintain accurate and up-to-date project documentation, including project schedules, status reports, and change orders.
4. Team Coordination: Foster effective communication and collaboration among project teams, ensuring everyone is aligned with project goals and objectives.
5. Client Interaction: Act as a point of contact for clients, providing updates on project status, addressing inquiries, and ensuring client satisfaction.
6. Risk Management: Identify project risks and assist in the development of risk mitigation strategies.
7. Quality Assurance/Controller: Ensure that project deliverables meet quality standards and adhere to project specifications.
8. Other Ad Hoc Duties.

Qualifications:

• Education: Min. Diploma Holder in business, project management, or a related field. A PMP or CAPM certification is a plus.
• Experience: Previous experience in project management or a related role is preferred but not mandatory. Entry-level candidates with strong organizational and communication skills may be considered.
• Organizational Skills: Exceptional organizational and time-management skills to handle multiple projects simultaneously.
• Communication Skills: Strong written and verbal communication skills to interact with team members, clients, and stakeholders effectively.
• Adaptability: Ability to adapt to changing project requirements and priorities.
• Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure.
• Technology Proficiency: Proficiency in project management software (e.g., Microsoft Project, Trello, Asana) and Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and dynamic work environment.
• Exposure to a wide range of projects in Engineering Sector.

How to Apply:

If you are a dedicated and detail-oriented professional with a passion for project management, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant skills and experiences .

The Technical Manager’s primary job responsibility is to reduce risk to Paramount Global Information and Information Systems through the understanding and use of various data security technologies, applications, methodologies and industry standards. You will be a Technology professional who is able to provide advanced expertise in Information Security Technologies and risk reduction strategies.

Responsibilities:

• Understands industry standard Information Security process and technology

• Works independently applying in-depth knowledge of multiple Information Security technologies (IDS/Firewalls/Anomaly Detection etc.), as appropriate

• Acts as a consultant to IT professionals and business partners in their area Information and Cyber Security risks and controls

• Performs sophisticated analysis of Information Security related logs and log data to surface potential Information Security risk and concerns for resolution. Escalate findings and recommendations to management

• Effectively uses the Paramount Global Information Security Application and Services Portfolio to reduce risk to Paramount Global Information and Information Systems

• Proactively makes risk reducing recommendations to appropriate business units regarding the development of new or existing services

• Proactively looks for innovative approaches to maintaining and improving the Paramount Global Information Security Framework

• Maintain broad experience in Information Security and can identify and leverage technical experts in different specialized fields across other departments

• Participates in Incident Response training initiatives and when required ensures active participation in the incident response lifecycle governed by the Technical CERT Policy

• Ensure all the services and or applications supported are consistently performing as intended this includes coordinating upgrades and or improvements

• Frequently reviews any tickets in any service ticketing queues related to the group managed to ensure proper ticket closure

Qualifications:

· Bachelor’s degree or equivalent preferred

· Minimum 10 years of IT related and information security technical management experience

· Goal driven individual with strong technical, interpersonal, and organizational skills

· Good positive working attitude with the commitment to achieve

· Independent with initiative & creative problem solver

· Able to work in a dynamic environment and meet tight deadlines

Reporting to the Regional Engineering Service Manager, you will lead the Singapore engineering team to represent the Company in supporting and servicing our range of medical/surgical products to medical professionals.

Responsibilities

• Carry out preventive maintenance, applications integration and resolve technical problems as and when required.
• Involved in projects by providing technical expertise and creative problem solving.
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Conduct device commissioning, preventive maintenance, applications integration, and resolve technical problems as and when required
• Involved in projects by provide technical expertise and creative problem solving
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Establish and maintain excellent customer rapport
• Conduct device commissioning and troubleshooting work on medical devices
• Maintains proper record of support and service work conducted
• Project Management, monitor project progress and ensure all works are completed within time frame
• Supervise, guide and coordinate with Project Engineers on site

Requirements

• Minimum Diploma, Biomedical/Electrical/Electronics Engineering preferred
• Knowledge in IT Network and System preferred
• Enthusiastic team player who can also work independently
• Good spoken and written English
• Excellent communication and interpersonal skills
• Customer focused, positive work attitude and self-motivated
• Good sense of urgency
• Leadership ability

If you aspire to be part of our dynamic team, you are invited to apply online with a comprehensive resume.

We regret only shortlisted candidates will be notified.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Overview:

Our Healthcare client is looking for Assistant Finance Manager to manages the accounting function and processes to ensure timely and accurate reporting of the organisation financials.

Job Description:

• Manage and lead a team of finance professionals, ensuring their professional growth and productivity.
• Ensure compliance with organisation policies, international accounting standards, and relevant tax regulations
• Monitor and manage the organisation cash flow, ensuring there are adequate funds to support operations and capital projects. Implement cash management strategies to optimize liquidity.
• Collaborate with various departments, operational teams, and shared services to gather and provide financial information and support organisation financial needs.

Job Requirement:

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum 5 years of relevant working experience
• Proficient with SAP application
• Proficient in Microsoft Office applications
• Prior experience managing a team

HOW TO APPLY:

If you are ready to take the next step in your finance career and lead a dynamic team, we want to hear from you! Please send in your resume in Microsoft Word format by clicking “APPLY”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Due to headcount, this position is open to Singaporeans and Singapore PRs.

Position Overview:

• We are seeking a highly organized and detail-oriented Events Operations Manager to join our team.
• As an Events Operations Manager, you will be responsible for planning, coordinating, and executing a wide range of events, from in-person events to hybrid events, ensuring their successful implementation from conception to completion.
• You will oversee the operational aspects, including logistics, vendor management, budgeting, and on-site coordination. The ideal candidate will have a proven track record in event management, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Why Join Us:

• At Compass Events, we pride ourselves on fostering a workplace culture that's more than just a job – it's a vibrant community of collaboration, creativity, and shared success. Our commitment to excellence extends beyond serving our valued clients; it's about finding purpose in the work we do every day. We thrive on constant innovation, challenging the status quo to deliver solutions that go beyond expectations. Join us in a journey where your skills align with a purpose-driven environment, and together, we redefine what success looks like.

Responsibilities:

Event Planning and Coordination:

• Collaborate with clients to understand event objectives, requirements, and budget constraints.
• Develop event timelines, action plans, and budgets.
• Coordinate event logistics, including setup, signage, audiovisual requirements, and attendee registration.
• Ensure compliance with all legal, health, and safety regulations.

Budgeting and Financial Management:

• Track and report event financials, providing regular updates to stakeholders.
• On-Site Event Management:
• Oversee all on-site event operations, ensuring smooth execution and timely resolution of any issues.

Communication:

• Liaise with internal teams, external partners, and event sponsors to align expectations and ensure successful event delivery.
• Provide regular updates to stakeholders on event progress, challenges, and outcomes.
• Act as the main point of contact for event-related inquiries, maintaining effective communication channels.

Post-Event Evaluation and Analysis:

• Conduct post-event evaluations, gathering feedback and metrics to assess event success.
• Identify areas for improvement and propose recommendations for future events.
• Maintain a comprehensive database of event-related information, including attendee data, budgets, and evaluations.

Qualifications and Skills:

• At least 3 years in the events industry specialising in Conferences and Exhibitions.
• Proven experience in planning and managing events
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Good knowledge on Audio Visual, Setup and Teardown, Venue Management, Vendor Management.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient in budgeting and financial management.
• Detail-oriented and able to anticipate and mitigate potential risks or issues.
• Ability to work effectively under pressure and meet tight deadlines.
• Flexibility to work evenings, weekends, and travel as required.

Responsibilities:

E-Commerce Strategy Development:

• Devise and execute a comprehensive e-commerce strategy aligned with the Company's overall business objectives.
• Identify and implement innovative approaches to drive online sales growth

Customer Experience Optimization:

• Implement strategies to enhance the overall online shopping experience for customers.
• Identify and address pain points in the customer journey, ensuring seamless navigation and conversion.

Promotions and Campaign Management:

• Plan and execute online promotions and campaigns to drive customer acquisition and retention.
• Collaborate with operations and marketing teams to align promotions with in-store activities.

Market and Competitor Analysis:

• Conduct regular analysis of market trends, competitor activities, and consumer behavior in the retail e-commerce space.
• Utilize insights to propose strategies that keep the company at the forefront of industry trends.

Collaboration with Third-Party Platforms:

• Manage relationships with third-party e-commerce platforms and marketplaces.
• Explore opportunities for strategic partnerships and collaborations to expand the brand's online presence.

Requirements:

• Posses Bachelor's Degree Business, Marketing, Retail Management, or a related field.
• Prior experience in e-commerce management within the retail sector would be an added adavantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

At Easmed, we are seeking a dedicated HR Executive who will play a key role in fostering our unique organizational culture. You will support our business by engaging in various facets of Human Resources to ensure a harmonious and productive work environment.

As you develop in this role, you will become an integral part of our talent acquisition, employee welfare, and culture development initiatives.

Your responsibilities will include:

• Talent Acquisition: Leading end-to-end recruitment efforts for all open positions, ensuring candidates align with the company's values and requirements.
• Employee Engagement: Managing onboarding processes, fostering open workplace communication and relationships, and contributing to our vibrant company culture.
• HR Operations: Handling daily HR tasks to support the business and maintain accurate employee records, ensuring the smooth operation of HR functions.

To excel in this role, you should ideally have:

• A minimum of 1 year experience in a HR role,
• Excellent communication and interpersonal skills, with an unwavering commitment to maintaining confidentiality and integrity.
• Strong collaboration skills to work effectively with diverse teams across the organization.
• Exceptional organizational skills.

Easmed values a positive and inclusive culture where our employees thrive and grow. Join our team and contribute to shaping an exceptional work environment.

If you feel you are the right fit for this role, we invite you to apply and embark on an exciting journey with Easmed.

ROLES & RESPONSIBILITIES

• Lead the planning and implementation of the project from working with Creative, Research, and Development on materials to use, fabrication, installation and commissioning.
• Create and execute project work plans and implement the necessary changes to meet changing needs and requirements to achieve the project objectives.
• Define critical path, anticipating potential problems and propose appropriate solutions to overcome these problems effectively and efficiently.
• Manage project budget and cost management. Great sense in pricing strategy and cost structure.
• Track project deliverables using appropriate tools such as Microsoft Project.
• Review project progress and to communicate timely to the various stakeholders.

REQUIREMENTS

• Minimum Diploma with at least 3-4 years of relevant experiences.
• Good knowledge in cost and quality control, resources planning and on-site operations.
• Strong presentation and communication skills, as you are the connection between client and team.
• Strong technical knowledge – able to read technical drawings and understand production requirements.
• Prior experience with planning and executing multi-faceted, complex integrated events (virtual, hybrid and physical) will be a bonus.

Installation Manager

• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards.
• Proficient in use of relevant software and tools.
• Familiarity with installation tools and equipment.
• Strong, planning and reporting skills.

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

Logistics Manager Responsibilities:

• Selecting carriers and negotiating contracts and rates.
• Planning and monitoring inbound and outgoing deliveries.
• Supervising logistics, warehouse, transportation, and customer services.
• Organizing warehouse, label goods, plot routes, and process shipments.
• Responding to any issues or complaints.
• Researching ideal shipping techniques, routing, and carriers.
• Working with other departments to incorporate logistics with company procedures and operations.
• Evaluating budgets and expenditures.
• Updating and evaluating metrics to assess performance and implement enhancements.
• Ensuring all operations adhere to laws, guidelines, and ISO requirements.

Logistics Manager Requirements:

• In-depth knowledge of the consumer goods industry.
• Solid understanding of logistics and inventory management software.
• Outstanding analytical, problem-solving, and organizational abilities.
• Exceptional verbal and written communication skills.