CUSTOMER SERVICE MANAGER - SINGAPORE

STATUS: FULL TIME

START DATE: ASAP

COMPANY BACKGROUND

WOORAILOORA PTE LTD (W) provides a selection of curated premium to affordable professional hair and beauty solutions across Asia. With a focus on stylist & salon education, lasting customer service and a nurturing mindset for our brands commitments to social and environmental causes.

We offer Professional Salon Solutions, where professional service meets professional brands for Hairdressing Supplies and Beauty Supplies.

BUSINESS ROLE

This key role in our business reports to the Business Leader where your goal will be to provide prompt and accurate service to our Business Consultants Vendors, and Clients. You will strive to consistently meet or beat the established Sales Order Processing targets and our Customer Service Level Agreements (SLAs). Duties will require:

• High volume order processing from stores, online and regional distributors

• Review of PO's, pricing, and quantities to ensure invoicing is accurate

• Wholesale order management and reviewing minimum order quantities

• Work collaboratively across Warehouse and Vendors to ensure accuracy of orders

WORKING RELATIONSHIPS

• BUSINESS LEADER – Assist in the handling of day-to-day business activities.

• BUSINESS CONSULTANTS – Service support to attract & retain customers.

• WAREHOUSE TEAM - Guide our warehouse team on client order processing.

• CLIENTS – Assist with enquiries to help drive sales and business growth.

• VENDORS – Oversee the import and export of goods through our appointed vendors

RESPONSIBILITIES

INVENTORY MANAGEMENT

• Monitor stock movement in and out of all warehouses to ensure inventory accuracy.

• Process stock adjustment aligning physical stock level.

• Perform monthly stock reconciliation with warehouse.

• Facilitate and process annual stock take.

• Generate expiring stock list on regular basis and flag the risk to management.

• Dispose unwanted stock in a compliant method.

CUSTOMER SERVICE

· Provide priority-level service to our clients while interacting with the finance, sales, marketing and warehouse departments

· Engage and service customers through multi-channel communication.

· Maintain and exceed industry standard service levels in response time.

· Resolve customer issues to achieve the highest level of customer satisfaction and first contact resolution

· Manage critical relationships with external customers, as well as, inside management within intra-company workings

· Develops, run and maintain reports

· Process improvement and service level improvement

ABOUT YOU

This position would suit someone with a background in B2B supply chain & / or Customer Service.

• Available to start the role ASAP

• Minimum 2 years’ experience in Customer Service related roles

• Previous experience working with an ERP system

• Previous experience managing relationships with freight forwarders and vendors

• Intermediate Excel skills

• Strong communicator to facilitate business partnering

• Attention to detail

• Able to prioritise and manage multiple deadlines simultaneously

BENEFITS

· Competitive Salary + a Bonus plan for the right candidate

· A vibrant and fun work environment

· Small but fast growing company

· Career Advancement

· Laptop & Phone

· Monday – Friday (9am – 6pm) working hours

· Health Benefits and Annual Health Screening

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Pharmaceutical (API) Sales Executive reports to the Director of Sales, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Actively seek out new sales opportunities.

2. Conduct market research to identify selling possibilities and evaluate customer needs.

3. Collaborate with the China purchasing team to achieve better results.

4. Collect customer payment as needed and ensure timely resolution of any payment issues.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. A solid understanding of the business world, especially of the pharmaceutical (API) or chemical industry.

3. Good problem-solving abilities for solving tricky issues.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

In this role, you will be responsible for developing, implementing, and managing our digital marketing strategy to enhance our online presence, attract potential clients, and drive growth. You will work closely with the design and sales teams to ensure our digital marketing efforts align with our business goals.

Key Responsibilities:

1. Digital Strategy Development:Develop and execute comprehensive digital marketing strategies aligned with the company's goals.
   Identify and implement growth opportunities across various digital channels.
   
2. Content Marketing:Create and oversee content strategy, including blog posts, articles, social media updates, and other digital content.
   Collaborate with designers, copywriters, and other team members to produce high-quality content.
   
3. Social Media Management:Manage the company’s social media profiles and presence, including Facebook, Instagram, LinkedIn, and other relevant platforms.
   Develop and implement social media campaigns to drive engagement and increase followers.
   
4. SEO and SEM:Optimize website content for search engines (SEO) to improve organic search rankings.
   Manage paid search campaigns (SEM) including keyword research, ad creation, and performance tracking.
   
5. Email Marketing:Develop and execute email marketing campaigns to nurture leads and engage customers.
   Manage email lists, segmentation, and personalization to maximize campaign effectiveness.
   
6. Analytics and Reporting:Track, analyze, and report on the performance of digital marketing campaigns using tools like Google Analytics.
   Provide actionable insights and recommendations for improvement based on data analysis.
   
7. Website Management:Oversee the company’s website, ensuring it is optimized for user experience and lead generation.
   Coordinate with web developers to implement necessary updates and improvements.
   
8. Lead Generation:Develop and implement strategies to generate qualified leads through digital channels.
   Work closely with the sales team to ensure effective lead handover and follow-up.
   
9. Budget Management:Manage the digital marketing budget, ensuring efficient allocation of resources.
   Monitor expenditures and return on investment (ROI) for all digital marketing activities.
   Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

The Operations Manager will be responsible for overseeing the daily operations of the company, ensuring that projects are completed on time, within budget, and to the highest standards. This role requires strong leadership skills, excellent organizational abilities, and a deep understanding of the interior design industry.

Key Responsibilities:

1. Project Management:Oversee the planning, execution, and completion of renovation projects.
   Develop project timelines, allocate resources, and monitor progress to ensure timely delivery.
   
2. Team Management:Lead, mentor, and manage a team of project managers, site supervisors, and construction workers.
   Conduct regular performance reviews and provide ongoing training and development.
   
3. Client Coordination:Serve as the primary point of contact for clients, ensuring clear communication and exceptional customer service.
   Address client concerns and provide regular updates on project status.
   
4. Supplier and Vendor Management:Establish and maintain relationships with suppliers and vendors.
   Negotiate contracts and ensure timely delivery of materials and services.
   
5. Quality Control:Implement and enforce quality control measures to ensure all work meets the company's standards and client expectations.
   Conduct site inspections and address any issues promptly.
   
6. Budget Management:Develop and manage project budgets, ensuring cost control and financial efficiency.
   Monitor expenditures and report on financial performance to senior management.
   
7. Health and Safety:Ensure compliance with health and safety regulations on all job sites.
   Promote a culture of safety and conduct regular safety audits and training sessions.
   
8. Process Improvement:Identify opportunities for process improvement and implement best practices to enhance operational efficiency.
   Develop and maintain standard operating procedures (SOPs) for various operational tasks.
   
9. Reporting:Prepare regular reports on project status, team performance, and financial metrics.
   Present findings and recommendations to senior management.
   

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

OUR COMPANY WOULD LIKE TO HIRE MESSAGE THERAPIST WITH AT LEAST 5 YEAR EXPERCIENCE IN RELATED FIELD. HE WILL NEED TO HAVE THE FOLLOWING CIRTIOR:

1) MUST HAVE A VALID MASSAGE CERTIFICATE

2) KNOWLEDGE OF CHINESE TCM BACKGROUND WILL BE GOOD

3) MUST BE A TEAM PLAYER

4) WILLING TO WORK LONG HOURS AND ROTATING SHIFT

Marketing Manager – Roles & Responsibilities

1. Crystallise marketing execution strategies to realise the company’s business plan.

2. Actively support the management team in sharpening and articulating the Gush brand and defining the brand value proposition and positioning.

3. Oversee and own all design projects, from conception to delivery

4. Design all physical and digital assets such as packaging, visual merchandising, social media, EDMs, brochures etc which shall represent Gush effectively and positively

5. Propose art direction for design projects

6. Conceptualize, create, and execute video and animation content for marketing and advertising campaigns meant for in-house social media content usage.

7. Deliver independently on new material or product features that relate to marketing and outreach, from physical touchpoints such as brochures and flyers to digital touchpoints such as webpages and social campaigns, with minimal support from others

8. Manage the engagement metrics for Gush’s social media presence and improve on existing tools, templates and features where necessary

9. Execute marketing and social media campaigns and strategies for Gush’s social media channels including Facebook, Instagram, TikTok, LinkedIn, and other relevant platforms

10. Write clear, concise, and fit-for-purpose copy for ads, marketing materials, websites, and any other collateral

11. Prepare and publish articles that describe our company and products to increase gush’s visibility and establish gush as a thought leader

12. Liaise with KOLs and partners to meet marketing strategies

13. Manage all aspects of video and animation production from planning to editing to ensure the final product meets quality standards.

14. Collaborate with cross-functional teams, stakeholders and external vendors to develop and execute video concepts aligned with brand goals.

15. Direct talent and crew during video shoots to ensure production stays on schedule and within budget.

16. Collaborate with sales and business managers to plot timelines and schedule content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary

17. Communicate with the Customer Service and Sales teams for product launches, new content and/or campaigns are pushed out to prepare them for possible inquiries or leads

18. Perform other tasks as assigned by the management.

Requirements

Requirements and Qualifications

• Bachelor’s degree in marketing, business, or related field.
• Minimum of 5 years of experience in a similar role
• Excellent written and verbal communication skills.
• Proven experience developing marketing plans and campaigns.
• Strong project management, multitasking, and decision-making skills.
• Metrics-driven marketing mind with eye for creativity.
• Experience with marketing automation and CRM tools.
• Proficiency with online marketing and social media strategy.

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

We are seeking a strategic Human Resources Business Partner (HRBP) to join our dynamic team within the semiconductor front-end industry. The ideal candidate will act as a consultant to management on human resource-related issues, as well as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating proactively with our HR department and business management to develop integrated solutions.

Key Responsibilities:

1. Strategic Partnership:

• Align business objectives with employees and management in designated business units.
• Serve as a consultant to management on Human Resource related issues.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

2. Employee Relations:

• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

3. HR Program/Project Management:

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Develop contract terms for new hires, promotions, and transfers.

4. Talent Development:

• Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met.

5. Compliance and Reporting:

• Ensure legal compliance throughout human resource management.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of 5 years of experience in Human Resources positions, with at least 2 years of experience as an HR Business Partner.
• Experience in the semiconductor front-end industry.
• Proven ability to navigate complex organizational structures and work in a fast-paced environment.
• Excellent people management skills and the ability to engage with staff at all levels.
• Strong understanding of employment law and other compliance regulations.

Skills:

• Communication: Exceptional verbal and written communication skills.
• Analytical Skills: Strong problem-solving skills and the ability to use data to drive decisions.
• Interpersonal Skills: Excellent interpersonal and negotiation skills.
• Organization: Highly organized with a focus on delivering business results.

Key Responsibilities

Finance & Accounting

· Smooth running of the Finance department, including book-keeping, financial administration and procurement functions

· Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Board and Management, or pursuant to applicable regulations

· Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures

· Maintenance of all financial records

· Ensure that material assets of the Company are accounted for and properly safeguarded

Working Capital and Cash-Flow Management

· Proper management of receivables, payables and inventories

· Proper recording of donations, grants and sponsorships

· Monitoring cash-flow and ensuring adequate cash for current operations and expenses

Planning, Budgeting & Forecasting

· Assisting the CEO in the formulation of the Company’s Annual Operating Budgets / Plans and Strategic Plans

· Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments

· Presenting such plans, budgets, forecasts and estimates to the Board and Management for approval

· Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco

Corporate Governance

· Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines

· Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist

· Ensuring that the Company’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.

· Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators

· Assist the Company with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to time

· Preparation of Minutes for Board Meetings

· Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.

Internal Controls

· Assist t with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to timepolicies and procedures

· Reporting to the Audit Committee and liaising with the Company’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner

Insurance etc.

· Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of the Company’s premises, Board and staff

· Assisting the CEO in liaising with the Landlord or Head Lessor on lease-related matters

Counterparty Monitoring

· Provide Support with on review of contracts, agreements and MOUs entered into by the Company, having regard to all financial obligations owed by the Company or owing to the Company

Fundraising Monitoring

Provide support with respect to:

· Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that the Company’s KYC and AML processes are complied with (where applicable)

· Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the CEO and Board)

· Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)

· Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by the Company, and monitoring all obligations owed by the Company or owing to the Company, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

General Matters

· Support the CEO and colleagues, when called upon, to ensure success of the Company’s events and activities

· Perform any other duties tasked by the CEO for the benefit of the Company.

Qualification & Experience

- Accountancy degree with a minimum of 6 years experience in accounting for IPC/charity organisations

- Hands-on and good team player

- Ability to handle and manage the Board

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

Responsibilities：

• Execute site selection and development according to the standards and procedures established by headquarters.
• Responsible for site selection, market research, client negotiations, and follow-up on lease agreements and renovations, proficient in retail leasing operations to achieve offline development and signing target.
• Gather market intelligence to understand industry trends, market dynamics and competitor activities.
• Maintain relationship and communication with property partners.

Job requirements:

• Proven at least 5 years of experience in channel development and expansion with renowned retail or restaurant brands.
• Experience in site selection and development of large commercial centres, shopping malls, or mixed-use projects.
• Exceptional analytical, negotiation, and project presentation skills;
• Meticulous, with a strong sense of professional ethics and integrity.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Executive, HR in Singapore. The position will be based in HQ office in AMK.

As a Senior Executive, HR, you will:

HRBP and be responsible for the full spectrum of HR functions. Provide guidance to management, analyzes HR trends and metrics, resolves employee relation issues & suggest HR strategies aligned with business goals.

• Consulting with line management and provide HR guidance as required.
• Resolving complex employee relations issues and address grievances.
• Managing employee lifecycle within the company.
• Work closely with management and employees to improve work relationships, help build morale and increase retention.
• Plan, organize and manage employee engagement, wellness and welfare activities.
• Engage with Union on employee related matters.
• Monitor and report on workforce planning and succession planning.
• Responsible for C&B related surveys.
• Identify training needs for teams and individuals.
• Lead and take part in HR improvement projects.
• Conduct training and communication sessions as required.
• Conduct Skip Levels meetings.
• Ensure compliance with employment laws. Support RBA/ ISO / EHS related audits.
• Handle ad-hoc HR assignments and projects as & when required.

What skills and experiences are we looking for?

• Degree in any discipline, preferably with HR specialization or a Diploma in Human Resource Management.
• Min. 8 years of relevant working experience in similar. capacity, preferably in manufacturing environment/industry.
• Analytical and goal oriented.
• Demonstrate experience with HR metrics.
• Thorough experience with labour legislation.
• Excellent people management skills.
• Mature and strong team player with the ability to communicate efficiently and effectively at all levels.
• Proficient in English and Chinese language (spoken and written) so as to be able to communicate with mandarin speaking employees.
• Resourceful, positive, energetic with initiative and excellent motivational skills.
• Strong organizational and analytical skills with ability to work independently.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

COMPANY

We are a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship. We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team.

Job Description

We are looking for an Events Manager who thrives on interpersonal interactions, an extrovert that engage regularly with clients and key stakeholders. The candidate must be passionate about inbound communications and most importantly, excited in driving and managing a community of SMEs and to manage our events successfully. The candidate must plan and produce our signature events across countries. Set protocol and SOPs for the respective event teams. Set target and deliver KPIs for event ticket sales.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, speakers and educational framework. As an Event executer, you will support the events that we held every week.

CRITERIONS

• Lead and execute our hybrid educational events across several markets, support the planning and smooth execution of tradeshow, conferences, seminars, event sponsorships and exhibitions.

• Plannig and executing the right communications mix (comprising inbound emails, group text messages, social media PMs and/or other similar chat platforms)

• Providing timely reporting on engagement metrics and post event analysis.

• Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes.

• Manage communications with our network of corporate partners and strategic partners to lead development

• Achieve weekly targets set for attendance of events by members and qualified, warm leads.

• Regularly identify clients with positive testimonies for contents marketing team to create relevant clips and quotes

CREDENTIALS

At least 3 years of relevant working experience in a similar role

• Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

• Effective in communicating with stakeholders who prefer English and Mandarin

• A team player who is positive, enthusiastic and has an open mindset to learn and pick up new skills

• Comfortable with the use of IT equipment and software applications used for conferencing, or webinars

CAREER

· Promotion pathway; Middle Management of a listed company

· Acquire Skills; Management, Leadership, Mentorship

· Acquire Know-how; Business Model (Scalable & Sustainable)

· As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]. Candidates who are able to start work immediately would be a plus.

We apologize that we will only respond to shortlisted candidates. Thank you for applying.

Roles & Responsibilities

• Assist in the day-to-day operations of the HR Department.
• Assist with the on-boarding and off-boarding process.
• Prepare and refresh orientation materials.
• Assist to prepare monthly employee attendance report for payroll computation. This includes the monthly calculation and verification of work and overtime hours.
• Handle work pass application, renewal, cancellation, record tracking, etc.
• Maintain and update employee’s records, ensure that employee’s information is up to date and regularly maintained in the system.
• Assist in updating and maintaining leave records.
• Generate HR-related documents such as employment contracts, confirmation letters, etc.
• Provide support in employee engagement activities or any company events.
• Attend to employees’ inquiries.
• Continually learn the latest and best HR practices to improve workplace efficiency.
• Perform any other ad-hoc administrative tasks assigned.

Requirements:

• GCE “A” level or Diploma holder.
• Familiar with the Employment Act, MOM regulations, and HR practices
• Good interpersonal and communication skills
• Have initiative and be willing to learn
• Proficient in Microsoft Office.
• Organised and meticulous
• Able to work with minimal supervision

The responsibilities of a Traditional Chinese Medicine (TCM) massage manager typically include the following aspects:

1. **Management and Operations**:

- Supervise and manage the daily operations of the TCM massage center to ensure service quality and customer satisfaction.

- Develop and implement business strategies and goals to increase revenue and market share.

- Monitor financial status, including budgeting, cost control, and financial reporting.

2. **Team Management**:

- Recruit, train, and manage massage therapists and other staff to ensure they have professional skills and service awareness.

- Schedule staff work hours and shifts to ensure smooth business operations.

- Motivate the team to improve work enthusiasm and loyalty.

3. **Customer Service**:

- Handle customer complaints and suggestions, providing high-quality customer service.

- Establish good customer relationships, understand their needs and preferences, and offer personalized services.

- Organize customer feedback surveys to improve service quality.

4. **Marketing**:

- Develop and implement marketing plans to attract new customers and retain existing ones.

- Organize and participate in community activities, health lectures, etc., to enhance brand awareness.

- Promote TCM massage services through online and offline channels.

5. **Technical and Service Quality**:

- Ensure massage therapists are proficient in the latest TCM massage techniques and methods by organizing regular training and learning sessions.

- Supervise and evaluate the service quality of massage therapists to ensure compliance with industry standards.

- Continuously improve and innovate massage techniques and service offerings to meet market demand.

6. **Hygiene and Safety**:

- Ensure that the massage center meets hygiene and safety standards, maintaining a clean and comfortable environment.

- Regularly inspect and maintain massage equipment to ensure it operates normally and is safe.

7. **Compliance with Laws and Regulations**:

- Ensure the massage center's operations comply with local laws and regulations, obtaining relevant business licenses and permits.

- Understand and adhere to relevant hygiene and safety regulations, undergoing regular inspections and audits.

A TCM massage manager needs strong leadership, communication skills, and customer service awareness, as well as a deep understanding of TCM massage techniques and the market.

Work Location: Newton

Work Week: Mon - Fri | Flexible working hours

Key Responsibilities:

• Avid interest in communicating with various individuals regarding the company's products.
• Possess good knowledge of consumers’ needs & wants.
• Setting up of appointments based on referral leads provided by consultants.
• Any other ad-hoc duties.

Requirements:

• Able to commit for at least 3 months
• MINIMUM QUALIFICATIONS: Graduated with Singapore Institution Recognised Diploma/A Levels/University Degree

Interested candidates may whatsapp your resume to 87724117. Only shortlisted applicants will be contacted.

EA Personnel Name: Stella Aw Yong

EA Personnel No: R24121552
Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary:

• Basic range from 3k - 3.5k
• Variable bonus

Work Location: Admiralty

Work Week: Mon - Fri | 9.30am - 6.30pm

Key Responsibilities:

• Implement and manage HR policies and procedures in line with organization's goals
• Manage onboarding and offboarding process
• Handle employee relation issues fairly and consistently
• Assist in recruitment and selection process
• Handle payroll and work pass application
• Conduct training programs for the employees to enhance their skills
• Assist in the performance management process by guiding the manager on performance reviews and development plans
• Participate in HR projects and initiatives as assigned
• Other ad hoc duties when required

Requirements:

• Min.1 year of HR working experience
• Possess excellent communication and problem-solving skills
• Able to handle confidential information with discretion and maintain a high level of confidentiality

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Description

You will be leading a team of engineers responsible for delivering strategic programs and initiatives for Apple. In this position you’ll be working on programs that will directly impact Apple and its products and services. You will be working with cross functional business teams to come up with solutions, articulate and implement them working with a team of engineers in Singapore and around the world. You will also be the face of Apple to our partners from a technical integration perspective, working with them to implement solutions and address problems. You will bring creativity and innovation to your day to day work and thrive in uncertainty striving to bring clarity and focus in a fast paced environment. Leaders at Apple are hands on, in the details, and personally accountable for the success of their teams & projects. You will invest in the development of your team through hiring, coaching, and inspiring them to do their best work. You will play a key role in the strategic direction of our growing global organization by delivering these key strategic projects and programs.

Minimum Qualifications

• 10+ years of Software Engineering experience, including 3+ years of experience managing engineering teams.
• 5+ years of demonstrable experience building and maintaining large-scale, distributed integration solutions.
• Knowledge in middleware technologies like Software AG webMethods or Mulesoft.
• Strong expertise in Supply Chain domain with hands on experience designing and implementing large projects.

Preferred Qualifications

• Deep understanding of different partner types in the Supply chain domain and their business processes
• Architect large scale solutions that enable business processes using middleware technologies or Java based apps
• Hands on experience in working with industry standards like EDI X12, XML, JSON and API’s
• Experience in handling sensitive customer data like PII, SSN and other sensitive PCI data
• Outstanding communication skills and Proven ability to manage projects with on-time delivery and working experience in Agile development methodology
• Demonstrated capability in partnering with businesses to conceptualize ideas and solutions to solve business problems.
• Ability to interact in Asian languages like Mandarin to facilitate business conversations with external partners.
• AI / ML implementation experience is a plus
• Results-oriented and demonstrates the high degree of ownership and accountability
• Creative problem solver and consummate collaborator, who thrives in a fast-paced, innovative environment.
• Handle ambiguity and solve problems despite uncertainties
• Track record demonstrating the ability to build a diverse and strong team – attracting, hiring, retaining, motivating the best talent