Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

Your Career

We are looking for a highly experienced distribution manager to join our JAPAC Go-To-Market Shared Services team. You will play a key role in elevating our engagement with strategic distributors in the JAPAC region. Your work will help us strengthen partnerships, define strategies, align priorities and ensure plan execution across sub-regions, with the ultimate outcome to accelerate our commercial segment revenue booking growth in JAPAC.

Your Impact

• Develop, plan and implement strategies (volume and value) to achieve revenue growth targets and enhance profitability
• Develop co-sell execution tactics, lead partner pipeline reviews and coach and challenge partners to transform their plans and strategies around sales and consumption - You will facilitate collaboration between the partners' sales team, and other relevant teams to overcome obstacles, compete, and create deal proposals to meet consumption and key revenue targets - You will work with your distributors on their top opportunities
• Responsible for your distributors’ overall performance and accountable for keeping a regular rhythm of connection at executive, and sales and delivery team levels, to identify and resolve blockers in execution, as well as accelerate performance - You will drive adoption, usage and performance of key programs and investments applicable to your partner, that contribute to sales and consumption with end-customers - You will be responsible for creating correction of error plans when execution is below expectations
• Build and maintain a trusted-advisor relationship with C-suite leaders of complex partners and will align partners’ priorities, strategies, and goals with PAN’s to build mutually beneficial account plans to achieve strategic alignment and drive growth
• Lead the integration of skills, capability, and capacity plans for your distributors utilizing the right mix of sales and tech training to increase the partners' capabilities - You will enable partners to build high-impact PANW offerings and practices which grows partner’s business and delivers cloud consumption and digital transformation
• Collaborate with sales and marketing teams to develop and execute successful campaigns and programs
• Develop strong relationships with key distributors to drive business growth and foster increased customer loyalty

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Description

1. Manage daily leave & attendance via time software, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance.
2. Processing monthly payroll for designated job sites including processing new hires, terminations, transfers, and promotions.
3. Reviewing and verifying source documents as well as investigating and correcting payroll discrepancies.
4. Ensure timely & accurate submissions in all government and related claims, e.g., levy Wavier, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR21) matters etc.
5. Provide advice, information and support to department managers and employees on HR policy and Leave Balance, etc.
6. Maintain & regularly update the master database (personal file, personal database) of each employee.
7. Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.
8. Prepare employment contract, confirmation letter, increment, promotion and HR-related letters

Requirements

1. GCE 'A' level, diploma or higher in relevant discipline.
2. 1-2 years of relevant experience
3. Meticulous,pro-active, multi-tasking and able to work under tight timelines.
4. Proficient in computer application, i.e. Microsoft Office.

Additional Information

1. Working Location: Alps Ave
2. 5 working days
3. Company Transport pick up points: Bedok, Pasir Ris, Tampines, Punggol, Sengkang,

Interested applicant may click 'Apply' or via WhatsApp Recruitment Team: +65 97815157

Job Purpose:

The HR & Administration Officer is responsible for overseeing and managing human resources tasks and ensuring smooth office operations. The role includes recruitment, onboarding, employee relations, payroll, compliance, and administrative tasks such as facility management, office supplies, and event coordination.

Key Responsibilities:

Human Resources Responsibilities:

- Recruitment & Staffing:

• Manage end-to-end recruitment processes: job postings, CV screening, interviewing, and selection.
• Ensure onboarding processes, orientation, and training of new employees.
• Manage employee exit processes (offboarding, exit interviews, etc.).

- Employee Relations & Engagement:

• Handle employee grievances, manage conflict resolution, and address workplace issues.
• Foster a positive and productive work environment through engagement programs, wellness initiatives, and team-building activities.
• Ensure compliance with labor laws and organizational policies.

- Performance Management:

• Assist in the development and implementation of performance evaluation processes.
• Support managers and employees in performance improvement plans and development goals.

- Compensation & Benefits:

• Oversee payroll processing, ensuring accurate and timely salary disbursement.
• Administer employee benefits programs (insurance, leave, etc.).
• Monitor compliance with compensation and benefits regulations.

- Training & Development:

• Identify training needs and coordinate training programs for employee skill development.
• Support career development and succession planning initiatives.

Administration Responsibilities:

- Office Management:

• Ensure the smooth running of the office, including managing office supplies, facilities, and vendor relations.
• Maintain office equipment, oversee repairs, and manage contracts with service providers.

- Compliance & Record Keeping:

• Maintain employee files, contracts, and confidential records.
• Ensure legal compliance with local labor laws and workplace safety regulations.

- Administrative Support:

• Provide administrative support to senior management and other departments as needed.
• Organize company events, meetings, and conferences.
• Handle correspondence, reports, and presentations as needed.

- Budgeting & Cost Control:

• Manage HR and administrative budgets.
• Ensure cost-efficient use of resources and monitor expenses.

Other Responsibilities:

• Stay updated with industry trends and best practices in HR and office management.
• Assist in organizational planning, strategy, and execution of HR projects.
• Oversee security protocols and health and safety policies within the workplace.

Key Qualifications:

• Proven experience in HR and office management roles.
• Strong understanding of labor laws, employment practices, and HR procedures.
• Excellent communication, organizational, and leadership skills.
• Proficiency in HR software, MS Office, and familiarity with payroll systems.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Core Competencies:

• Problem-solving and decision-making
• Strong interpersonal skills
• Attention to detail
• Integrity and confidentiality
• Time management and ability to meet deadlines

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Technical Product Manager

Internal Code: A24114

What will you do?

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

What are we looking for?

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

About the job

Are you passionate about shaping the future of omnichannel retailing? As the Omnichannel Development Manager at Ikano Retail, an IKEA retailer in 5 countries, you will play a pivotal role in enhancing the customer experience across multiple channels. You will drive strategic initiatives that elevate both the in-store and digital experiences, ensuring a seamless, personalized journey for our customers. Your work will be crucial in aligning key stakeholders and spearheading the development of innovative customer-facing solutions that define the future of IKEA’s omnichannel presence.

Your assignment

In this role, you will:

• Drive the creation of a unified customer experience that increases accessibility, convenience, and loyalty across all digital and physical touchpoints.
• Collaborate with functional and market leaders to remove barriers to a seamless shopping experience and empower store coworkers with tools and training for omnichannel selling.
• Drive strategic initiatives such as launching new payment & financing solutions or new digital solutions, such as personalized content and AI support, to enhance both in-store and online customer engagement.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Relationship Manager, you will take ownership over a book of business that you will develop by building relationships with potential and existing borrowers and networking to bring in more borrowers. This person will play a pivotal role in bringing in business and ensuring the continued vitality of Funding Societies.

What you will do:

• Generate leads for SME lending via phone calls, client visit & etc
• Educate SMEs on peer-to-peer lending and our company
• Follow-up with inquiries and qualify leads for SME lending
• Retain and expand relationships with SMEs to meet their financing needs
• Identify new product and service offerings, which may create unique, innovative, and high-value customer solutions.

What we are looking for:

• 2-5 years experience in SME financing and/or B2B sales
• Wide network of decision makers in the SME space
• Able to adapt to an evolving and fast-paced working environment
• Great interpersonal and relationship building skills, with proven ability to optimize both internal and external contacts
• Proactive, assertive and able to take ownership of the target with the ability to plan for its achievement
• Good self/time management skills
• Excellent communication skills in English and at least one second language

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

In this Business Acquisition Manager role, associates will get the opportunity to showcase products under FS Capital on behalf of Funding Societies Pte Ltd as the best solution provider to meet our customers financing requirements and to grow together with their business. This role is extremely exciting and critical as qualifying associates will be FS’s engine to help scale up new businesses with our existing and newly launched products

What you will do:

• Solicit new business loan opportunities through active acquisition.
• Understand the business life cycle of SMEs to help them expand their reach and support the companies’ growth, translating customer’s objectives into solutions.
• Demonstrate basic credit knowledge with ability to mitigate financing risk
• Strong cross team collaborations with internal and external stakeholders to nurture and grow new business.
• Telesales activities required

• Min 1 year experience in B2B (Need not be related to SME lending business)
• Curious self-starter with growth mindset
• Ability to multi-task, prioritize and manage time effectively
• Fluent in English

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.  

Title: Manager - Forex

Location: Singapore
Role overview:

The FX professional with experience in managing G10 and emerging markets, particularly in Asia. The role, based in Singapore, requires expertise in FX contributing to our mission of simplifying global money movement

How you will create impact:

• FX professional with 3-8 years of relevant experience - preferably from Payments / Banking industry
• Strong background in managing FX business - G10 and Emerging Markets (preferably Asian markets)
• Should be able to find innovative solutions for managing FX spreads - particularly in Asian markets.
• Should be entrepreneurial in nature - take ownership and work independently
• Preference for candidates with experience in emerging markets (particularly in Asia)
• Role based out of Asia (Singapore specific)
• Compensation will be commensurate with work experience
• Performance based incentives

Essential qualifications:

• Bachelor’s degree with experience in FX trading/ treasury preferred.
• Strong analytical skills and proficient in fundamental and technical analysis
• Good knowledge of statistical packages, Reuters and Bloomberg preferred.
• Proficient in Excel and PowerPoint.

Interview rounds & assessments:

• Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• Let’s Collab: A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.)
• Meet Minds: A cultural fit round that includes an overview of the company’s core values and long-term plans.

• A competitive compensation package.
• Join a global team with members from 45+ different nationalities spread across 5 continents.
• 25 Competitive days holidays + national holidays and birthday leave.

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative and design agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP, but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Manager, Creative & Design at Visa does:

• Inspire and work with the Visa Design Studio team to develop innovative creative solutions, from broad concept development through to production and implementation providing clear and constructive direction throughout the process.

• Drive client take-up of creative services with high quality creative and impactful selling. Communicate and present design concepts to external and internal clients, explaining the creative rationale in the context of business objectives.

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Work hands-on to ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals.

• Develop creative ideas that meets both our clients’ objectives as well as our business objectives.  

• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors. Manage and create design components ranging from web, graphics, social as well as digital media content, print, environmental, OOH, BTL and packaging across all levels of project complexity.

• Stay updated with industry trends, tools, and best practices to continuously improve creative and design processes and output.

• Collaborate effectively with Visa marketing teams, copywriters, and broader campaign creative team to develop world-class creative work.

• Make designs come to life by conceptualizing, creating and animating storyboards, editing videos, creating mock-ups, convert layouts to HTML format, etc. Prepare and organize final artwork delivery, ensuring all details and requirements are in place.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in it’s early stages of expansion and the role will be integral in its formation. 

What you will need:

You will need to have a strong passion for creativity and strategic design, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client-facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits monitoring in Limits Monitoring Team.
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses
• Supports the effort to improve productivity, efficiency and lower costs via continuous process improvements
• Maintains good business relationships/partnerships with key stakeholders, aligning actions to customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit monitoring functions
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Perform loan static data maintenances
• Respond to Business Units’ requests and enquiries within a stipulated time-line
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues, improve processes and cooperation between Credit Ops and the Business Units.
• Participate actively to move the team towards completion of goals i.e. develop a service-oriented culture within the team
• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture e.g. attend courses from APLMA to understand the clauses in the Facility Agreement
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned
• Mentor and provide training to junior staff

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Contracts Manager

Internal Code: A24116

What will you do?

As a Contract Manager, you will need to:

• Have knowledge in Instruction Manuals on Procurement and ICT/SS Management.
• Possess Great Attitude to bring the best out our team.
• Be a Team Player.
• Be Autonomous and Self-driven.
• Take ownership.

What are we looking for?

As a Contracts Manager, you need to have:

• Basic degree in Infocomm, Business or equivalent.
• Minimum 3 years of relevant experience, preferably in both procurement and ICT Management.
• Good knowledge of government Infocomm environment, procurement, and contract management practices, preferably with hands-on knowledge of GeBIZ.
• Good negotiation, influencing and stakeholder engagement skills.
• Meticulous and independent, has excellent communication (both written & verbal) and be able to work effectively in a team and with all levels of management.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Manage Quality Management System (QMS)
• Able to lead a team of QA Engineers
• Manage Customer/Process Audit
• Well versed in CpK, Gage R & R, PPAP, 8D & 5 Why methodology
• Manage First Article Planning, CMM, CMM program, Visual Inspection program and other measurement equipment
• Manage Internal and External Corrective Action Reports (CAR)
• Manage Departmental KPI
• Manage Suppliers’ Qualification, Performance Monitoring, Quality Management and Audit and Disqualification Program
• Coordinate with Operation in ensuring Quality of production’s outgoing products meet Customers' Requirement
• Support Operation through establishment of Operations Standard, Process and Quality Control Plan
• Establishment of Product Quality Standard with Sales and Customers
• Support Operation through establishment of Operations Standard, Process and Quality Control Plan
• Any other ad-hoc duties assigned
• Able to read technical drawings, knowledgeable in MS Excel and work experience in QMS, GD&T and CMM
• Outstanding communication skills
• Minimum Diploma in Mechanical Engineering or related field
• Minimum 5 years of QC / QA experience in precision engineering manufacturing environment

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

The Senior Marketing Manager will be responsible for the strategizing, planning, development and implementation of marketing activities and campaigns for assigned events, spanning trade shows, conferences and awards programs.  The key pillars of the role will involve forging partnerships, audience development, marketing campaign KPIs and people management skills.  You will be a proactive individual with strong communication and project management skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

•  Lead the planning and implementation of an integrated customer-focused marketing strategy, optimise all digital channels with demonstrated ability in new marketing / event tech and social media
• Design and execute brand communications strategies and marketing plans for the events, as well as result-driven marketing promotions campaigns
• Track budgets and investments, ensuring financials are managed in an effective manner with regular evaluation of effectiveness and performance metrics
• Manage content, social media, creative and marketing agencies, including management of registration and PR vendors
• Manage partnerships with trade media and partners to extend promotional reach
• Implement a clear communication plan to promote the company's sustainability efforts and educate stakeholders about the impact of event initiatives
•  Support and provide guidance to marketing team
•  Collaborate with other Informa Markets offices to meet event deliverables for JV projects
• Develop agile strategies to enhance audience development through effective marketing and client/partner engagement initiatives
• Work closely with key stakeholders to gather audience and commercial insights, develop a data driven POV on what motivates our buyers, and execute effective, measurable marketing campaigns
   

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

About Us 

Refract Technologies is a pioneering technology company based in Singapore, specializing in the development of cutting-edge immersive solutions. Our focus lies in blending advanced augmented reality (AR) and mixed reality (MR) technologies to revolutionize the way people interact with digital environments. We are driven by innovation and committed to creating transformative experiences across industries, from gaming to enterprise applications. At Refract, we foster a collaborative and dynamic environment where creativity, technology, and ambition converge to shape the future of digital interactions. 

The Role 

As a Finance Manager at Refract Technologies, you’ll be overseeing the accounting and financial operations across multiple subsidiaries and ensuring the group’s financial stability. Working closely with the management team, you will develop and implement financial strategies, as well as provide financial insights and analysis for them to make informed business decisions. You will also be responsible for managing the financial team and ensuring compliance with financial regulations.  

If you are committed to understanding and guiding internal financial decisions involving tax minimisation, risk management, budgeting, asset purchase and sales, we want to speak with you. 

Responsibilities 

• Monitor the day-to-day and month-end financial and accounting operations within the group. 

• Drive value within the business through margin enhancement, lowering costs and driving operational efficiencies. 

• Prepare consolidated quarterly management report.

• Execute accurate reporting such as monthly and quarterly management reporting, to analyse options and make financial recommendations. 

• Participate in strategic data analysis, research, and modeling for senior company leadership. 

• Support project analysis, validation of plans, and ad-hoc requests. 

• Manage the company's financial accounting, monitoring, and reporting systems. 

• Oversee and drive Cash Flow Forecasts.

• Ensure compliance with regulatory financial requirements and accounting policies by constantly keeping up to date with existing and new legislation. 

• Strengthening current internal control and process improvement.

• Manage a team of finance executives to manage all accounting procedures for account results. 

• Manage smooth Corporate Tax Filing.

• Oversee GST Review (Quarterly).

Traits We’re Looking For 

• Ability to synthesize large quantities of complex data into actionable information.

• Commercial and business acumen.

• An excellent written and verbal communicator, who can clearly articulate ideas and information to stakeholders both at a highly technical and layman level. 

• Negotiation skills and the ability to develop strong working relationships with various stakeholders. 

• Ability to work and effectively communicate with senior-level business partners. 

• Excellent business judgment, analytical, and decision-making skills. 

• A keen eye for detail and desire to probe further into data. 

• Proven ability to work under pressure and meet task deadlines. 

Skills and Experience Required 

• Bachelor's degree in Finance or Accounting;  

• 5-8 years of experience in accounting and/or financial analysis 

• Knowledge of consolidated financial reporting 

• Experience using accounting software such as SAP or XERO 

• Knowledge on inventory accounting 

Bonus 

• Experience working in a gaming or technology industry 

• CPA certification 

• eXtensible Business Reporting Language (XBRL) Preparations and Filing 

• Corp Sec Experience 

uties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results