Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Key Responsibilities:

• Lead and Manage the Sales Development Team:
  • Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.
  • Provide coaching, mentoring, and performance feedback to team members to drive their professional growth and success.
• Develop and Implement Sales Strategies:
  • Design and execute effective sales development strategies to generate qualified leads and expand our customer base.
  • Collaborate with the sales and marketing teams to align strategies and ensure a seamless lead-to-sales conversion process.
• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including senior leadership, marketing and product teams.
  • Communicate sales development initiatives, progress, and insights to stakeholders, ensuring alignment with company objectives.
• Sales Process Optimization:
  • Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.
  • Implement best practices and leverage sales tools (e.g., CRM systems like Salesforce, sales engagement platforms like Outreach or SalesLoft) to optimize team performance.
• Data-Driven Decision Making:
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
  • Provide regular reports and insights to senior management to inform strategic decisions.
• Market and Product Knowledge:
  • Stay up-to-date with industry trends, competitive landscape, and product knowledge to effectively position our solutions to potential customers.
  • Train and educate the sales development team on the latest product features and industry developments.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Brand Marketing Manager (Singapore)

Fixed Term Contract

We are looking for a Brand Marketing Manager to work with our leading technology client as we support the growth of their product by working closely with their brand and creative team across APAC. You will be expected to work with their marketers across JAPAC to maintain brand standards, guide brand strategy, and elevate creative marketing.

Role:

• Review creative briefs, asset development, and creative ideas from agencies.
• Provide strategic guidance on brief writing and campaign development.
• Provide brand guidance on the application of design, logo, naming, etc.
• Project manage select projects from creative development to production, including managing timelines and schedules.
• Independently assess creative and deliver feedback, and determine what requires further support from our creative team.
• Facilitate creative reviews and the development process within the client's team.
• Exercise judgment on how to manage feedback from marketers and deal with objections/rejections.
• Guide marketers across the region on brand and campaign reviews.
• Adaptable and quick to understand how to navigate the organization and how to get things done efficiently.
• Build strong professional relationships with marketers.
• Support weekly updates on project progress and participate in relevant meetings.
• Manage language localization (Japanese, Korean, Bahasa Indonesia, Simplified and Traditional Mandarin) across creative and content assets 

You:

• BA / BS degree preferred
• 10+ years of experience in brand marketing and brand management (B2B experience preferred)
• Experience with brand marketing and client management on global and regional brands with hands-on experience leading and executing campaigns.
• Ability to influence change and negotiate cross-functionally and with external parties.
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity.
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organized and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.   
• Exceptional verbal and written English communications and presentations skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in SG!

We seek a dedicated & conscientious Assistant Store Manager, a character that is responsible, diligent and self-motivated. The Assistant Store manager is responsible for assisting the Store Manager in overseeing the daily operations of the store. This includes ensuring high levels of customer satisfaction, managing staff, optimising sales and maintaining inventory levels. The Assistant Store Manager is also responsible for implementing company policies & procedures, achieving sales targets, and ensuring a positive work environment. When the need arises, the Assistant Store Manager should be able to step up and manage the team and the store in the absence of the Store Manager.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Identify & handle customer enquiries & feedback promptly
• Recommend creative ideas to build / develop strong regular clientele

Community / VIP customers

• Fostering a deep sense of belonging in our Ksisters' community
• Manages offline community building with cross-functional teams

Operations

• Oversee daily store operations & assist in supervising a team of retail associates
• Ensure store presentation is consistent with brand image
• Ensure retail associates are well-groomed & presentable at all times during working hours
• Manage store inventory & promptly alert management of concerning stock levels

Sales

• Able to manage, drive & achieve KPI(s)
• Analyse monthly sales results to management for performance evaluation & suggest action plans
• Coordinate & execute sales plans, marketing events & promotion programs with the team

Leadership

• Train, motivate & support retail associates to uphold company values & standards
• Monitor, coach & assist management in onboarding of new staff

Other duties

• Perform yearly appraisals for team members
• Perform any other duties that may be assigned from time to time

• 3-5 years of experience in retail as a retail manager (Beauty retail is a plus!)
• Passionate about the retail industry & has strong leadership abilities
• Must be a good team player, self motivated, open-minded & proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving & planning skills
• Proficient computer skills (Knowledge of e-commerce is a plus)
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal allowance
• Performance Bonus
• Staff discounts

What you will be doing:

The Facilities Manager will oversee the operations and maintenance of all building systems and services, ensuring the facility is safe, well-maintained, and fully operational. This role involves strategic planning, project management, and maintaining cost efficiency while delivering high-quality facilities management services.

• Manage the day-to-day operations of the facility, including maintenance, cleaning, security, and landscaping.
• Ensure all building systems, including ACMV, electrical, plumbing, sanitary, building management system, and fire safety systems, etc. are functioning normally and correctly.
• Schedule and supervise maintenance and repair work to keep the facility in optimal condition and ensure compliance with statutory requirements.
• Ensure fulfilment of FMC contractual requirements.
• Coordinate with external contractors and service providers as necessary.
• Ensure closure of all feedback related to facilities management services.
• Develop and implement preventive maintenance programme.
• Ensure compliance with health and safety regulations and company policies.
• Manage incidents and comply with incident reporting requirements.
• Prepare and manage the facilities budget, ensuring cost-effective solutions.
• Track and report on operation revenue, expenditures and identify cost-saving opportunities.
• Negotiate contracts and manage relationships with vendors, suppliers, and service providers.
• Monitor the performance of vendors to ensure quality and adherence to agreements.
• Ensure projects are completed on time, within budget, and to required standards.
• Implement and manage sustainability initiatives to reduce the environmental impact of the facility.
• Promote energy-saving, water-saving practices and waste reduction.
• Lead and develop the facilities management team, providing training and support as needed.
• Foster a positive and productive work environment.
• Prepare monthly KPI reports, meetings, and management report.
• Ensure proper filing of service reports and other relevant records.
• Work closely with Start-Up FMC on defects management during Defects Liability Period of the Building.
• Carry out any other work necessary as directed by the Client or Superior.

You are:

• Minimally with Bachelor's degree real estate management or any other relevant discipline
• Experience in managing an accumulated building portfolio of > 100,000 sqm in the past 3 years.
• Possess minimally 5 years of relevant working experience at his/her equivalent level as a FM and proven management background.
• Possess minimally 3 years’ experience in providing integrated facilities management services.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

Responsibilities:

• Direct and monitor the work flow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Ensure all necessary documentation is accurate and timely.
• Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.

• Perform detailed analyses of existing operations and processes, gathering applicable data and identifying areas for improvement
• Devise new approaches to improve efficiencies and cost-effectiveness while meeting quality objectives
• Work with management on budgeting, planning and reporting requirements
• Create financial forecasts for key operational initiatives
• Regularly communicate with operating teams and management to present ideas, new processes and analytic-based findings
• Provide assistance in setting staffing levels consistent with budget constraints and departmental needs
• Direct, manage, train and mentor operations department team members
• Work closely with key company teams and functional areas
• Assist in managing staff levels, supply requirements and equipment needs
• Develop and build relationships across organization to gain consensus and intra-organizational communication
• Establish organizational relationships and mutually beneficial alliances with potential company partners
• Build expertise in effectively using the latest analytical technology and tools

NPDL’s Ship Management Team is responsible for ensuring the safe, reliable and compliant operation of our fleet of container, general cargo and other managed vessels operating primarily in the Asia Pacific region, including New Zealand and Australia. We strive to continuously improve our ship management activities, with an overarching goal of being a “best in class” ship manager. Working in a complex, ever-changing environment we work hard to stay ahead of the pack.

To help us achieve this, we are looking for a Deputy Fleet Manager who will play a crucial role in supporting the General Manager, Technical & Marine, by overseeing the efficient operation and maintenance of our marine fleet. You will be coordinating fleet activities, managing maintenance schedules, ensuring compliance with safety and regulatory standards, and leading the marine team. In addition, you will enhance fleet performance, optimize resources, and support the strategic objectives of the fleet management department.

Here’s what you’ll do:

Fleet Operations Management

• Manage daily marine fleet operations, including vessel scheduling, deployment, operational efficiency, and preventative maintenance plans to ensure vessel reliability.
• Monitor fleet performance metrics and implement improvements.
• Ensure compliance with regulatory requirements, including waste disposal, emissions reductions, hull biosecurity, and cyber security.
• Communicate planned downtime for surveys, maintenance, or crew changes, and notify management of risks related to vessel condition, crew competency, safety, and schedule delays.
• Assist in procurement tasks, including spare part purchasing, negotiating big-ticket items, docking, bunker contracts, and new build programs.
• Coordinate with port authorities, contractors, and service providers to ensure seamless operations.

Maintenance and Safety

• Oversee and ensure timely execution of routine and emergency vessel maintenance.
• Implement and enforce safety protocols and procedures in compliance with regulations.
• Conduct regular inspections and audits of vessels and equipment.
• Ensure full implementation of the Safety Management System (SMS) and monitor its performance, making necessary adjustments.
• Allocate resources for effective SMS functioning.
• Conduct internal audits and participate in SMS review meetings.
• Promote ownership of SMS and other systems among personnel.
• Act as a role model for safe working practices.
• Ensure measures are in place for effective emergency response.

Budget and Resource Management

• Assist in preparing and managing the fleet budget, forecasting expenses, and optimizing resource allocation.
• Monitor and control expenditures related to maintenance, repairs, and operational costs.
• Negotiate cost-effective contracts with suppliers and service providers.
• Assist with monthly budget performance reporting to executive management.
• Prepare budgets and Capex requests for major repair items such as dockings.

Team Leadership and Development

• Supervise and provide guidance to marine personnel, including engineers, crew members, and support staff.
• Facilitate training and development programs to enhance team skills and performance, including reviewing and approving training plans for shipboard personnel.
• Address personnel issues and foster a positive and productive work environment.
• Ensure the Ship Management Team is appropriately staffed with suitable personnel to meet the company’s and ISM Code requirements.
• Provide clear direction, motivation, recruitment, development opportunities, and coaching.
• Ensure systems are in place to have qualified and high-quality seagoing personnel available.
• Monitor and manage the conditions of employment for seagoing personnel, ensuring compliance with all relevant international regulations and norms.

Regulatory Compliance

• Ensure all fleet operations comply with relevant national and international maritime regulations.
• Stay informed of changes in maritime laws and standards, implementing necessary updates to procedures.

Strategic Planning

• Collaborate with the General Manager, Technical & Marine to develop and implement strategic plans for fleet expansion, modernization, and efficiency.
• Contribute to long-term objectives aimed at improving fleet performance and sustainability.

Reporting and Documentation

• Maintain comprehensive records of fleet operations, maintenance activities, and incidents.
• Prepare and present detailed reports on fleet performance, budget status, and compliance to the General Manager, Technical & Marine.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

• Stakeholder engagement – trusted, consultative partner with colleagues, clients and suppliers.
• Budget management – manage income and expenditure to achieve objectives efficiently and effectively
• Creative & strategic thinking– generates new and unique ideas, driving innovation in solutions and ways of working.
• Line Management – leadership, development and performance evaluation of team member(s).
• Accountability & execution – delivers sustainable results and sets well defined objectives.
• Routinely scope, convert and own project delivery to the value of $150k+, across the Brand and Digital solution portfolio, with support from Director - Brand Strategy.
• Day to day, leads out on delivery of Brand and Digital solutions, delegating project tasks across Brand & Digital and Social Media Consultants. Takes ownerships for current project invoicing, accounting, and reporting, dovetailing into account reporting lead by Director/VP Brand Strategy.
• Accountable for high quality project outputs (budget, high quality work, and client satisfaction) for complex annual programs, research, brand strategy, creative and design, managed services, tactical campaigns.
• High visibility and reputation with internal stakeholders, typically Manager level and above in the areas of sales, solutions, business development, leading to ongoing Client Development opportunities.
• Write strategic creative briefs to director satisfaction, with support in sharpening the proposition with Brand Strategy/VP leader support.
• Invest in personal brand reputation; contribute to internal and external blogs, white papers and webinars.
• Contributes to RPO new business pursuits at all stages of the sales process; Ability to lead on Brand & Digital direct client new business pursuits.
• Gather Market and Talent intelligence to develop highly targeted talent marketing strategies.
• Measure and maximize ROI on all projects; ensure tracking of campaigns is properly set up and reported.
• Provide data to teams accurately and efficiently, with key insights overlaid for governance and continuous improvement purposes

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption

Team summary: 

Visa’s People Advisory team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that is supporting our People Team transformation and will continue to evolve and expand as the team grows and solidifies. The Manager, People Advisor is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and leading with empathy in responding to workplace matters and interactions.

What a People Advisor Manager does at Visa:

• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.
• Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles facilitates coaching and training as needed
• Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers.
• Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability.
• Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability
• Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience
• Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore

• Must have experience handling commercial accounts and partners in Singapore

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity, and expertise, both in France and throughout the world. Our House is an open and highly focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful, and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

Drive Excellence in Visual Merchandising

POS Materials

• Achieve high visual merchandising standards across all touchpoints within SEA Counters.
• Responsible for launch update – ensure timely set up and high execution standard across counters.
• Maintain planogram database for all S.E.A counters
• VM Education: Guide teams in achieving the most qualitative and consistent in store presentation.
• Development / validate comprehensive VM guideline for field’s execution  
• Act in alignment to the organization’s business objective & to propose relevant ideas to support
• Orientate monthly counter photo reporting between RM & VM Team

Forecast & Inventory Management

• Responsible for Novelty POSM forecast and allocation.
• Manage Basic POSM order requests from various stakeholders (RMs, field Team, field observation, maintenance, new counters openings etc.)

Counter Opening and Upgrades

• Develop VM guidelines for new / counter renovations, in accordance with Region’s assortment
• Participate in real estate design discussions, collaborate with Retail & Architects to generate optimized store layouts
• Provide solutions for Temporary counter while upholding brand equity & budgets.
• Maintain effective communication between key stake holders and contractors.

Trade Planning & Execution

• Work with area manager on animation strategy and plan full year trade calendar for region
• Lead discussions with retail teams to streamline retail-tainment concepts and execution
• Collaborate with regional team to ensure design adheres to brand principles
• Coach and guide trade executive on event conceptualization based on animation strategy, and to oversee design and production
• Guide trade executive on external stakeholder liaison eg. retailers for animation bookings and coordination, event agency management
• Work with trade executive on post event reporting – consolidate photos, sales results, feedback for internal evaluation
• Be jointly accountable with RMs on sales performance and ROI of trade events

Budget Management

• Maintain effective budget management across P&L lines - F24/F26/G25/G26/F23
• Work closely with Area Manager and Finance to ensure budget utilization is within control.

E-Retail

• Accountable to grow e-comm sales, market share and ranking as well as increase e-comm business share to Total Dior
• To build accelerate on all visibility & touchpoints on e-corners to reinforce brand image.
• Manage product assortment and drive online store mechanics for Dior e-retail corners in SEA
• Drive direct retailer relationships and to identify new e-retail opportunities with retailers
• Negotiation of digital animation plans with retailers
• Garner and analyze market & consumer data to present actionable insights for strategic planning.
• Collaborate with Regional Digital team for proposal of launch marketing plan and e-retail activations.
• Collaborate with Regional Digital team to develop and implement a seamless omnichannel for S.E.A.
• Site content review – site monitoring of E commerce and Competitor status

Traveling Requirements: 20-30% (Depending on Travel restrictions)

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

As an Associated Finance Manager, this position has to supervise all accounting matters in the company including Month end closing, Quarter end closing, and Year end closing. Also, has to deal with GST filing and Annual Tax filing by closely work with the Corporate Tax preparer. In addition, s/he has to manage all request from external auditor and has to support the country manager.

1. Overall responsible for Monthly and Yearly closing and reporting including:
   • Manage AR, AP, Fixed asset, and GL
   • Manage the full set of accounts
   • Manage Intercompany accounts and do reconciliation
   • Manage Revenue and GST|VAT Tax filing
2. Coordinate Annual Tax Return by providing the accounting data timely and work closely with corporate secretary.
3. Has to manage External audit and Corporate tax return with the help from Finance Director.
4. Assist for Planning & Forecasting process for COST.
5. Support Corporate Initiative projects as local contact person.
6. Development of work flow for local office according to HQ work process.
7. Has to maintain the most updated Travel and Expense policy.
8. Has to support the country manager by generating the ad-hoc sales and COGS report.
9. Supervising Office admin.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 200 builders from 17 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Account Manager to help quickly grow our business in Singapore. You will have a passion for understanding business owners, and an ability to be proactive in taking the extra mile in providing World Class customer service and professional accounting advice to our clients. You will have the opportunity to develop your technical knowledge and work with business across multiple industries.

But more than anything, you will be an enthusiastic team player, excited about the role you can play in creating Singapore’s most loved business partner for entrepreneurs and business owners. 

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients. 
• You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention.
• You must be able to plan your work effectively and efficiently,  and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services. 
• From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies.
• You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement.
• For assigned clients , you must have the ability to review and/or prepare management accounts and schedules,  corporate tax computation, payroll reports, GST reports and other statutory filings,  and ensure its accuracy and completeness before delivering to clients.
• The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters.
• One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error.
• You must adhere to the highest degree of professional standards and strict client confidentiality.

• Recognized degree/diploma in Accountancy.
• Professionally certified preferably with ACCA, CPA, or CA qualification
• Preferably 2-3  years of relevant working experience. Fresh graduates currently pursuing a reputable certified accountancy programme  with good aptitude will also be considered. Training will be provided.
• Good understanding of SFRS and Singapore regulatory compliance.
• Hands-on experience  with Google workspace and Microsoft applications.
• Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero.
• Resourceful and experience with various productivity software applicable to facilitate daily work
• Self-motivated, positive attitude, proactive and detail-oriented.
• Good interpersonal and communication skills.
• Able to adapt to VUCA way of thinking and contribute to process improvement efforts.
• Able to meet tight deadlines.
• Immediate availability is preferred.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To handle any other ad-hoc duties and tasks assigned by supervisor or management

Requirements:
1. 7 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

* Working Location : Tampines

Duke Corporate Education, a premier global provider of leadership solutions, is seeking a talented Program Manager to coordinate the design and delivery of leadership programs that best meet the needs and specifications of our clients in the Middle East. This includes managing all program logistics, liaising with clients, coordinating with other teams, and ensuring that all programs are designed and delivered successfully.

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. We are the premier global provider of leadership solutions in context, consistently top-ranked by the Financial Times. We embrace our clients' challenges as our own, designing and delivering advisory services and customized leadership development to propel organizations forward.  With delivery in over 85 countries, Duke CE works with clients to co-create the right solution for any level of leadership, from mid-level managers to c-suite executives. Together, we transform leaders and business, creating sustainable impact at scale and speed. 

This role supports clients in the Middle East.

Responsibilities

• Works with leaders on program proposals and design efforts related to program delivery of innovative leadership solutions that meet clients' needs
• Manage program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with external educators, the program team and other partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

• Bachelor's degree, or higher, preferably in business, education or a 2 years' experience working in a customer/client facing role

• Experience in professional education or learning and development, event coordination and learning management systems preferred
• Experience working with remote/virtual teams
• Experience managing digital learning programs preferred
• Project management experience, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable
• Demonstrated teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Strong communication and presentation skills
• Fluency in Arabic is essential.

We Are Hiring a Human Resources Manager for Sika Singapore located at the West Region of Singapore, Tuas South.

• Develop and implement HR strategies and initiatives aligned with the overall business strategies.
• Encompasses all aspects of HR activities, including recruitment, talent management/review, compensation and benefits, payroll, and training. It includes overseeing administrative areas such as office management, facilities management, and policy development.
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures.

RESPONSIBILITIES:

HR Business Partnering

1. Partner with the management to ensure strategic HR goals are aligned with the business initiatives.
2. Partner with the management to facilitate the annual HR cycle such as performance review, talent management/review, annual increment etc.
3. Provide expert advice and support to the leadership and management team on full spectrum of employment related matters, consulting/advisory as necessary.

Recruitment and Retention

1. Develop and execute recruitment strategies for leadership role, white and blue collars role.
2. Manage the recruitment process, including recruitment, interviewing, hiring and onboarding.
3. Design and implement employee retention strategies.

Compensation and Benefits

1. Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date.
2. Ensure a robust internal and external benchmarking processes is followed in all compensation and benefit related activities.
3. Build local knowledge in the reward/benefit processes.
4. Review and keep up to date with external trends to ensure the Company compensation package stays competitive in the market.
5. Facilitate job analysis and work with the management to update job descriptions.
6. Manage benefits vendors. Review and negotiate on insurance renewal.

Talent Development/Management

1. Spearhead talent development and management cycle. Monitor and track on retention of key talents.
2. Spearhead the induction program of new joiners, fostering team coordination and retaining the current workforce.
3. Create and manage a performance appraisal system that drives effective development.
4. Spearhead the annual appraisal system and execution is within stipulated timeline.
5. Assess training needs to apply and monitor training programs.
6. Partnering with people leaders to evaluate the need for employee training and development that support the overall business strategy.

Change Management

1. Be a change champion – utilize and drive change management tools.
2. Coach management on how to lead and direct change.
3. Manage and support change programs.

Organization Design

1. Stay abreast of any changes in strategy, legislation, market, and business model that could impact on organizational structures.
2. Facilitate processes to drive structural changes where required.
3. Analyse structures and make recommendation for enhancement from an effectiveness, efficiency and alignment point of view.
4. Identify critical positions within structures.
5. Drive standardization and consistency of structures and jobs.
6. Ensure competency requirements are aligned to competency framework.

Compliance and Record Keeping

1. Ensure all Company HR policies and procedures are applied consistently.
2. Review and maintain Employee Handbook.

Employee Relations

1. Bridge management and employee relations by addressing demands, grievances, or other issues.
2. Investigate employee relations issues and work to ensure human resources related decisions are consistent and fair.

Payroll

1. Oversee monthly payroll process and personal income tax matters ensuring accuracy and compliance with labour laws.

Others

1. Oversees overall administrative activities, such as office and facilities management.
2. Other ad-hoc duties as assigned.

About the job
Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).

Your assignment

• You come up with business and action plans for your responsible areas and manage resource effectively.
• You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
• You collaborate effectively with your matrix partner in Service Office to attain better results.
• You cultivate good working relationships with your commercial team and drive all commercial agenda within the team.
• You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
• As a leader, you are also to lead and develop your team by providing coaching and regular engagement.
   

Your profile

• You have at least 5 years of experience in a fast-paced retail industry and in a commercial environment.
• You have an interest in home furnishing and people’s everyday life at home.
• You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
• You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
• You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
• You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
• You have strong leadership capabilities and able to guide, coach and lead a team of coworkers to excel as Sales Associates.
• You demonstrate strong leadership abilities in managing your commercial team.

As a Client Relationship Manager at Evooq, your primary responsibility is to enhance our portfolio of products through effective upselling and cross-selling, while maintaining high levels of client satisfaction. You will be the main point of contact and trusted advisor for our existing clients, focusing on building and nurturing strong, lasting relationships. Your role will involve identifying and capturing new client requirements, promoting our offerings, and addressing client feedback and concerns to ensure a positive experience with our products and services.

What you’ll do as a Client Relationship Manager: 

• Cultivate and maintain strong, long-lasting relationships with clients to achieve satisfaction and retention.
• Act as the ambassador of clients within Evooq, ensuring their needs and concerns are heard and addressed.
• Keep clients informed about new products and services, ensuring they are aware of the latest offerings and enhancements.
• Identify and capitalise on opportunities for upselling and cross-selling Evooq products and services.
• Work closely with clients to understand their evolving needs and align solutions accordingly.
• Address client feedback and concerns in a timely and effective manner, facilitating issue resolution and enhancing overall satisfaction.
• Act as a trusted advisor, offering expert guidance and support to clients.
• Manage contract negotiations, renewals and ensure the proper execution of all contractual aspects.
• Oversee account receivables and ensure timely payments.
• Maximise client utilisation of Edgevooq products and services, providing guidance and best practices to ensure they gain full value from their investments.
• Develop account plans and strategies to achieve revenue targets and growth objectives, aligning with the client's business goals.
• Collaborate with internal Edgevooq teams, including sales, marketing, product development, and support, to drive client success and ensure a positive client experience.
• Track and analyse key account metrics, such as product usage, revenue generation, and client satisfaction, providing insights for continuous improvement.

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional enterprise clients in Cybersource, your role will be focused on helping these clients to address their payments needs and the evolution of their payments strategy in line with new innovations introduced by Visa and challenges that arise based on market or client specific dynamics that develop.

Potential engagements could include portfolio management diagnostics, cross sell of value added services, authorization optimization strategies, assessments of digital product and marketing programs, alignment and execution of product roadmaps, optimizing client customer servicing processes, deal development and contract negotiation. Key objectives are client retention, revenue growth and improving NPS.

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engaging with portfolio of regional enterprise clients and Visa leadership in regular strategic planning discussions

• Communicate and coordinate required activities with market-based Cybersource colleagues and Merchant Acquiring & Sales colleagues to deliver against commercial, financial and operational objectives

• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges

• Partner with peers in other functional areas, e.g. Marketing, Sales Operations, Risk & Identity Solutions, Visa Consulting, Merchant Data, etc. and across global teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

• Produce analysis and generate insights to impel/create call to action that will improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across their payments P&L 

• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Business development – Drive business unit strategy with IAM Go-To-Market teams in APS Region.  Achieve TNS and EBIT targets according to annual business plan.
• Competency Management – Ensure Regional Product Specialists have tools and competence to succeed in their respective markets
• APS Program Guide – Provide guide of PN’s available which are relevant for the APS market.  Include all relevant application and xref data so that markets can assess potential.
• CARE Projects – Develop Reverse Engineering projects together with markets and Engineering team in Brazil.
• Price Corridor – Ensure price corridors are respected and resolve conflicts across APS region.  Support in escalation to global governance teams.
• FAS Cataloging – Ensure FAS applications are mapped to APS relevant PN’s
• Bosch Diesel Center Concept Management – Deploy global strategy and ensure that regions can enforce concept guidelines (including SPA audit)
• eXchange (Bx) – Support region to develop remain business.