Job Overview:
The Organizational Change Management (OCM) Lead will play a critical role in driving change initiatives within our organization. This person will be responsible for leading change management strategies that enable smooth transitions for employees, helping them to adopt new processes, technologies, and organizational changes. The OCM Lead will work closely with stakeholders across departments, ensuring that changes align with the organization’s strategic goals and that employees have the support and resources needed to embrace changes effectively.
Key Responsibilities:
Develop Change Management Strategy
- Design and implement change management strategies and plans that maximize employee adoption and minimize resistance.
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Define success metrics and monitor change progress to ensure achievement of organizational goals.
Stakeholder Engagement
- Act as a trusted advisor to leaders, providing insights into potential resistance points and strategies to address them.
- Build and maintain strong relationships with key stakeholders, ensuring they are aligned and actively supporting the change.
Communication Planning & Execution
- Develop and execute communication plans that provide stakeholders and employees with relevant information about the change, including objectives, benefits, and timelines.
- Use multiple channels (email, meetings, presentations, etc.) to ensure clear and timely communication.
Training & Development
- Collaborate with Learning & Development teams to design and deliver training programs to support new systems, processes, or behaviors.
- Create job aids, guides, and other resources to help employees transition effectively.
Change Advocacy & Support
- Serve as a change advocate and lead initiatives to build a culture of flexibility and adaptability within the organization.
- Provide ongoing coaching and support to help employees and managers understand and embrace changes.
Risk Management
- Identify potential risks related to organizational change and develop mitigation strategies.
- Proactively address employee concerns and resolve issues to minimize disruptions.
Continuous Improvement
- Evaluate the effectiveness of change initiatives and adapt strategies as needed to improve future change management efforts.
- Capture lessons learned and best practices to enhance organizational change capabilities.
Qualifications:
· Bachelor’s degree in Business Administration, Advanced degree or certifications in Change Management (e.g., Prosci, CCMP) is a plus.
· Minimum of 10 years of experience in change management or organizational development, preferably in a leadership role.
· Proven experience leading change initiatives within a medium to large organization.
· Strong knowledge of change management methodologies, tools, and best practices.
· Excellent communication, interpersonal, and influencing skills.
