Job Description

We are looking for a research officer to apply biomolecular modelling methods, including homology modelling and molecular dynamics, to understand the molecular mechanisms of coding variants that are associated with type 2 diabetes. Where applicable, structures of protein–ligand, protein–protein, protein–nucleic acid complexes will be modelled to determine the effect of the mutation on these interactions. The successful candidate will also have opportunities to work on collaborative projects with experimental groups to develop therapeutics and understand biochemical mechanisms.

Job Requirements

• Bachelor"s degree in life sciences, chemistry, computational biology, or a related discipline
• Passion for science and research
• Strong knowledge of structural biology
• Keen interest in programming. Prior experience is preferred, but not required.
• Able to work independently and as part of a team
• Highly motivated
• Excellent written and oral communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

• Source applicants through online channels, social platforms and other professional networks.
• Carry out initial screening calls with candidates to assess suitability for the role.
• Work with HR/Ops Manager to coordinate candidate interviews.
• Coordinate learning activities and conduct staff onboarding.
• Manage a full spectrum of learning and development functions.
• Maintain the Company’s learning management system platform.
• Assist in organizing employee welfare and communications activities.

Essential Skills and Experience

• Diploma/Degree in any discipline, preferably in Human Resources or a business-related field.
• Minimum 1 year experience in recruitment and training administration.
• Excellent communication/interpersonal skills.
• Proficient in MS Office (PowerPoint, Word, Excel).
• Knowledge in WordPress and administration of learning management system platform is added advantage.
• Able to work independently and as a team player.
• Ability to work effectively in a dynamic working environment.

Only shortlisted candidates will be notified

Duties of the HR & Admin Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general admin activities. Maintaining employee records (soft and hard copies). Updating HR databases (e.g. new hires, separations, vacation and sick leaves) Assisting in recruitment, payroll and onboarding preparation by providing relevant data, like absences, bonus and leaves.

· Handle end to end recruitment process.

· Provide support in onboarding/offboard, work pass application etc.

· Support monthly payroll processing, tax clearances.

· Handle general administrative duties.

· Participate in other ad hoc projects as and when required.

Job Summary:

• Industry: Healthcare
• Location: Jurong East
• Employment type: Permanent, full-time

Job Responsibilities:

• Support the full spectrum of human resource functions, including recruitment and selection, compensation and benefits, onboarding and separation, learning and development, and administrative support.
• Process payment requests
• Support course administration
• Generate reports
• Support projects that may be assigned from time to time

Job Requirements:

• Diploma in Business or Human Resource Management or equivalent
• Preferably with at least 2 years of relevant experience
• Good interpersonal skills and a keen learning attitude
• Strong in written and verbal communication skills
• Proficient in Microsoft Office Applications such as Microsoft Word, Excel, Powerpoint
• Those with experience in HRIS system - Successfactors will be an advantage

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 5 years of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Assist in recruitment processing (Interview arrangement, on-boarding arrangement)
• Assist in payroll functions
• Manage employee leave record and prepare leave report if required
• Manage claims with government authorities ( CCL, Maternity, Levy Waiver, etc)
• Handle the medical claim & employee travel allowance
• Group Insurance sourcing & renewal
• Handle Work Injury Compensation case
• Organize, execute & plan for budget for employee welfare programs (company events & bonding activities)
• Conduct orientation for new staff & Worker
• Administer and process training request
• Liaise with vendors and maintain training records
• Process and Submission of CET
• Application of government training grants
• Handle employee complaints, concerns, and disputes
• Handle Man-Year (MYE) application and PA application
• Work closely with managers/superior to provide advice, assistance and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Abreast with MOM, BCA or other government authorities initiatives and news release
• Ensure compliance of regulations with MOM, WDA and other agencies
• Manage the Staff Employee Handbook and Human Resource Manual
• Provide assistance and administrative support to any other HR project and duties as assigned
• Other duties as necessary

Requirements:

• Diploma / Degree in Human Resource Management
• Min 5 years of related working experience
• Prefer working experience in Construction field
• Full Knowledge of Singapore Employment Act and manpower regulations
• Matured & meticulous personality and able to handle confidential matters
• Independent, resourceful and responsible
• Passionate about HR work, highly self-motivated and a team player
• Must be bilingual in English & Chinese to liaise with Chinese speaking internal/external personnel
• Willing to travel oversea

Rest Days : 6 days work week

Job Responsibilities :

- Responsible for sales record keeping, inventory checking, and account reconciliation.

- Complete tasks such as receiving goods, shelving, replenishing, handling returns, and loss prevention.

Job Requirements :

- Presentable appearance, good conduct, cheerful personality.

- Possess empathy, responsibility, good execution and communication skills.

- Enthusiastic about sales work, knowledgeable about hardware products and their use.

Our Client is a Singapore Social Worker Agency

Job Description:

• Interview service users and assess their current condition, needs, strengths and weaknesses
• Address each case as a unit and set tailored measurable goals
• Monitor and evaluate clients’ progress and modify treatment plans accordingly
• Offer information and counseling on the best course of action during sessions
• Maintain accurate records and report on clients’ status
• Act as a key-worker and cooperate with multidisciplinary teams
• Refer clients to community services to help them in recovery
• Handle Physical and Virtual Safety Checks

Requirements:

• Any qualification
• Minimum 1 year of experience as a social worker/ counselling or similar
• Working knowledge of social theories and practices
• Social perceptiveness and empathy
• Ability to build and maintain professional helping relationships
• Ability to converse in additional languages and/or dialects is preferred.
• Strong command in English is a must

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Position Purpose

§ Manage the various functions of HR

§ Set objectives for the HR initiatives on employee engagement

§ Resolve complex and diverse issues and serve as escalation point for other support staff

Responsibilities

§ Administrative of HR Services

o Vet memo & HR updates

o Perform data analysis and provide recommendations for improvement in processes

o Respond to enquiries concerning non-routine/ complex issues and serve as escalation point for other support staff

o Monitor budget and recommend actions

o Upkeep all materials belonging to the department

o Prepare reports (attrition, report, levy/quota, estab, bonus, AI)

o Set up processes and procedures to uphold policies/ training application

o Manage course administration and monitor grant

o Register WSQ modules and administer Skillsconnect

o Process payroll and prepare monthly payroll report

o Review insurance plans and stay up-to-date with regards to market trends

o Review reports for accuracy

o Analyse data collected, provide observations and make recommendations to Manager.

o Upkeep C&B/ payroll information - statutory requirements such as CPF contribution

o Process payroll and analysis report

o Contact point for employee queries up to assistant managerial level

§ Attraction & Recruitment

o Oversee, propose and advise on new/existing recruitment activities

o Conceptualise and execute outreach programmes to reach out to new potential candidates

o Prepare and compile proposals for new recruitment events

o Keep team on track of timeline and ensure objective of talks/events/plan is achieved

o Oversee and give recommendations for designing of recruitment marketing collaterals

o Co-conduct and facilitate interviews for potential candidates and assist manager in the candidate selection and recruitment allocation

o Submission and update on recruitment data

o Draft social media storyboard and update landing page

o Negotiate agency contracts

o Conduct orientation for newly hired staffs

o Conduct MT/ campus recruitment activities & administer talent program

o Analyse and benchmark data and provide recommendations in report

o Work with managers to create JDs, identify staffing needs and determine recruitment and selection methods and tools

o Conduct exit interviews

o Review and screen resumes/ applications and discuss with hiring managers

o Conduct reference and background checks

o Develop interview questions

o Implement & administrate C&B programme

§ Establishment of HR/ L&D Processes

o Serve as escalation point for complex HR issues

o Initiate and manage HR processes and improvement projects

o Recommend new/ modifications of rules and guidelines as needed

o Draft policies

o Mentor & train new HR staff on company processes and software

o Analyse feedback and recommend action

o Enforce HR / L&D processes

o Investigate complex HR issues and recommend possible courses of action

o Update job classification and salary structure

o Communicate and educate employees on HR processes through workshops

o Execution of re-employment processes

§ Employee Engagement and Relations

o Advise employees on various rules, policies and guidelines related to HR

o Be the point of contact for employee grievances; investigate and address grievances and complaints with guidelines and SOPs set by senior management

o Design, oversee and administer the employee engagement surveys

o Manage the schedule and execute the necessary follow up of the surveys and on-the-ground feedback

o Oversee the planning and execution of engagement activities for employee-employer interaction

o Source for and shortlist HR vendors to administer employee engagement initiatives

o Review engagement calendar

o Conceptualise and propose employee engagement activities

o Plan and execute yearly awards for LSA, sales incentive, staff party and festive celebrations

§ Training & Development Programs

o Support manager with the conduct of the trainings and workshops

o Review the MT programme and give recommendations for improvement

o Develop and deliver training programmes and set content management system

o Analyse feedback and generate reports on training ROI and effectiveness

o Review of training materials and programs periodically

o Develop SOPs

o Develop Talent Management Program and career development framework

o Prepare TNA and recommend training

o Support manager in the conduct of trainings to equip outlet managers with the right processes, skills and mindset to manage staff

o Monitor & review the effectiveness of the training processes and programs

o Coordinate promotion processes

o Conduct Train-the-Trainer sessions

§ Performance Appraisal Management

o Support manager in the creation and designing of the performance appraisal process

o Administration and collation of performance appraisal/data periodically

o Interpret data collected, give recommendations and tabulate competencies for succession planning accordingly

o Distribute rewards with guidelines from manager

o Recommend courses to address IDP

o Administer psychometric assessment for promotees

§ People Management

o Mentor newcomers to integrate them well into the department

o Engage with the management & the department and participate actively in discussions and sharing of thoughts & ideas

o Give recommendations to the management on improvements for management practices within the department

Job brief

We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

Job Description

A research officer position is available immediately in IMCB JG lab. This RO’s main roles include execution/assisting ongoing food proteomics projects.

Job Requirements

• B.Sc. or Diploma in Chemistry, Food Sciences, Life Sciences/Biology or related field.
• Knowledge in food science and proteomics. Experience in these areas is a plus, but not essential.
• Motivated to learn new laboratory techniques.
• Responsible, well-organized, and able to work independently.
• Ability to communicate and work well with others.

A/Prof. Jayantha Gunaratne ([email protected])

Note: Interested candidates can contact A/Prof. Jayantha Gunaratne with the full CV, a cover letter and the names with email addresses of two references.

Ø To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.

Ø Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.

Ø Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.

Ø Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.

Ø Assist RE in supervision and inspecting all structural works.

Ø Assist CPM in site progress and update proper site records about the progress of work and documentation.

Ø Attend site meetings and site walks with clients and consultants.

Ø Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.

Ø Assist and co-ordinate with consultants to resolve any technical and interfacing issues.

Ø Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.

Ø Liaise with contractor on work schedule, progress, work quality and quality control etc.,

Ø Witness and verify any field test carried out on site.

Ø Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).

Ø Update Monthly progress report and daily site activities report.

Ø Enforce quality control, Safety management, Vector control and tidiness of the work site.

Ø Update monthly Consultant Safety and Vector report.

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team.
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
• Make high-quality investing decisions to advance the business and increase profits.
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.
• Review financial and non-financial reports to devise solutions or improvements.
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Maintain a deep knowledge of the markets and industry of the company.

Requirements:

• Master Degree and above in Business Management, Engineering or Logistics Management.
• Proven experience as CEO or in other managerial position.
• Experience in developing profitable strategies and implementing vision.
• Strong understanding of corporate finance and performance management principles.
• Familiarity with diverse business functions such as marketing, PR, finance etc.
• In-depth knowledge of corporate governance and general management best practices.
• An entrepreneurial mindset with outstanding organizational and leadership skills.
• Analytical abilities and problem-solving skills.
• Excellent communication and public speaking skills.

Job Description

A research officer position is available immediately in IMCB JG lab. This RO’s main roles include execution/assisting ongoing food proteomics projects.

Job Requirements

• B.Sc. or Diploma in Chemistry, Food Sciences, Life Sciences/Biology or related field.
• Knowledge in food science and proteomics. Experience in these areas is a plus, but not essential.
• Motivated to learn new laboratory techniques.
• Responsible, well-organized, and able to work independently.
• Ability to communicate and work well with others.

A/Prof. Jayantha Gunaratne ([email protected])

Note: Interested candidates can contact A/Prof. Jayantha Gunaratne with the full CV, a cover letter and the names with email addresses of two references.

Job Description

• In charge of full spectrum of recruitment and training.
• Maintain HR database and employee personal files records.
• Prepare and conduct induction for new employees.
• Administer HR related letters and memo.
• Initiate employee welfare activities.
• Perform other responsibilities and tasks as assigned.

Requirements

• 1 year of working experience preferred, fresh graduates are welcome to apply.
• Good communication skills in English, both written and spoken.
• Must be self-motivated and proactive.

Job Responsibilities

• Manage and direct the full spectrum of HR functions including monthly payroll processing and sales commission computation.
• Preparing annual staff performance appraisal, annual bonus, and salary review exercise
• Job posting, recruiting, and interviewing candidates/new staff.
  Handling of new joiners onboarding, orientation, preparation of employment letters and benefits administration
• Responsible and support management in dealing with employee’s grievances and disciplinary issues.
• Participates in MOM surveys.
• Maintain and update employees’ information/records/P file in HR system.
• Manage and maintain employees leave and claims.
• Manage foreign worker work pass applications, renewal, cancellation, pre-employment medical examination, OFWAS and IR21 submission.
• Monthly CPF, SDL, donations, FWL, FWL waiver submission and other statutory claims such as government paid child-care/maternity/paternity leave and NS reservist make-up claims.
• Submission of annual IR8A via AIS Scheme to IRAS.
• Propose and update company HR policy for leave, claim, benefits, etc.
• Liaising with bank and government parties for all funds/applications/renewal enquiries
• Proper filling all related documents
• Any ad-hoc assignments
• Job Requirement:

Diploma in Business Administration, Human Resources, or equivalent.
Minimum 2 years of HR and Administration experience
Knowledgeable about local employment regulations and practices.
Possesses soft skills such as organization, independence, and cultural awareness.
Able to work independently, fast learner, fast paced
Team player

Singaporeans or permanent residents only

Job Description:
* Develop, standardize and implement HR policies, procedures and systems, e.g. training bond, application bond, re-employment policy, etc.
* Handle whole spectrum of recruitment process including job postings, onboarding of new hires, preparation of employment letters, salary adjustment letter, EP/SP/WP application, conducting orientation and training programs, etc.
* Managing and enhance the HRIS system including time attendance, payroll and leave system.
* Champion the onboarding process and program.
* Maintain and enhance corporate and employee benefits programs, including compensation, all risk insurance, fire insurance, foreign worker medical insurance, work injury compensation, health insurance, safety and wellbeing, etc.
* Coordinate with the line managers on the staffing plans and hiring needs.
* Managing staff performance appraisal process such as KPI, training need and development programs.
* Resolving employee grievances, training managers to coach and discipline employees and counselling employer and supervisors.
* Identify and recommend areas of improvements to internal standard operating procedures.
* Coordinate with the line manager to develop an effective internship training program and staff training plan.
* Enhance employee engagement programs, such as organize health talk, seek feedback from employees, dinner and dance event, etc.
* Monitoring and enhance the process of purchasing of air tickets, hotel arrangement, transport arrangement, pantry and stationery ordering, pest control, office facilities, etc.
* Manage worker dormitory matters and act as the business continuity manager and safe measurement management officer of the company.
* HR metrices management reporting.
* Any ad-hoc tasks as assigned by the superior.

Requirements:
* Postgraduate diploma and above in Human Resource Management
* Enjoy handling operational HR & Admin matters
* At least 5 years in managerial position.
* Preferably have Construction or Facade Industry experience
* IT savvy.

Singaporeans or Permanent Residents only

Job Description

Recruitment & Onboarding

• Manage job advertisements
• Arrange and conduct interviews
• Prepare and explain letter of appointment
• Conduct induction for new employees
• Create employees’ p-file and record in HRIS
• Update recruitment report

Foreign Employee Work Pass

• Apply and renew work passes
• Arrange for work pass related medical test
• File tax clearance for resigning foreign employee
• Cancel work pass for foreign employee

Training & Development

• Conduct annual training need analysis
• Source and apply for training programs
• Ensure training documentations are in place
• Ensure participants receive their certifications
• Update training report

Retirement and Re-employment

• Discuss re-employment initiatives with HOD
• Ensure all re-employment exercise is conducted on time

HR Administration

• Administer HR related letters and memo
• Ensure employee personal and employment details are up to date
• Ensure timely submission of MOM surveys
• Manage HR claim and welfare matters.
• Organise and execute annual D&D
• Revise employee handbook when needed.
• Revise HR policies and letters when needed.

Job Requirement

• At least 3 years of HR experience, preferably in recruitment and/or training.
• Good communication skills in English, both written and spoken.
• Self-motivated and proactive.

Other Information

• Flexi-place work arrangement available
• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

The Laboratory of Genome Function, led by Dr. Tim Stuart (https://stuartlab.org) at the Genome Institute of Singapore is seeking a senior research officer interested in single-cell epigenomics. The successful candidate will lead the testing and development of new genomic assays, apply single-cell assays to clinical tissue samples, and oversee the day-to-day operation of the lab.

Requirements:

• Bachelor's or Master's degree in molecular biology, genetics, biochemistry, or a related field
• Experience with high-throughput sequencing, molecular cloning, microscopy, single-cell genomics, and cell culture techniques
• Ability to work independently to execute and troubleshoot experiments
• Excellent organization and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified

Job Description

You will be responsible for supporting an outstanding experience for parents and students through the Purchase phase of the Family Experience Journey (FEJ), as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.

- Ensure timely communication, responding to all parent contact within 24 hours during the working week.

- Ensure high quality communication: written and verbal language, structure and consistent attention to detail.

- Maintain high levels of warmth and enthusiasm throughoutall communications.

- Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.

- Get to know families through great questions and active listening.

- Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.

- Deal effectively with objections and be responsive to buyingsignals.

- Build empathy and rapport with families.

- Support the MAC team through attendance at school recruitment events.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.

- Deal with new enquiries effectively and convert the enquiry to a visit to the school.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

- Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application.

- Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.

- Facilitate any remaining enrolment requirements and maintain continued contact to convert enrolled families into new starters.

- Support families in their induction and orientation to ensure a positive start at their new school.

- Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.

- Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.

Ensure that the school’s brand and core messages are integrated throughout the Purchase process.

- Articulate in a compelling fashion the school’s USP and proof points.

- Advocate the value of being part of the Nord Anglia family.

- Link what parents and students need to our unique offer.

- Bring to life our global collaborations and educational assets to meet the needs to each family and student.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families.

- Support the Admissions Manager in refining the list of families eligible for re-enrolment.

- Work with the Admissions Manager to identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling.

- Support the work with Marketing & Communications to optimize the nurturing of existing families with regard to the re-enrolmentprocess.

- Support the re-enrolment process for families with the aim of making the process as straightforward as possible.

- Work with other relevant functions across the school to efficiently support the contracting and finance aspect to the re-enrolment process.

- Retention versus prior year

Implement the school’s admissions processes in line with any group policies and local market regulations.

- Maintain an up to date understanding of group-wide admissions policies and processes.

- Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process.

- Timely resolution to any issues flagged during weekly audit

Manage data capture and lead management through iSAMs currently and our CRM system when this launches.

- Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.

- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.

- Ensure the school adheres to NAE business rules in relation to data capture and management.

Timely resolution to any issues flagged during weekly audit

Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

- Support the Director of Admissions and Marketing to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.

- Contribute to the sharing of best practice in admissions across the Admissions team, region and group.

- Employee performance review rating(s)

- Team conversion rates

- Team feedback

Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

- Take ownership for personal development and works with Admissions Manager to develop and implement a focused and straightforward Personal Development Plan.

- Take ownership for requesting feedback from others in a timely fashion.

- Provide both constructive and appreciative feedback both unprompted and when asked.

- Positive performance appraisal

Philosophy and values:

We are ambitious for our students, our people and our family of schools. We believe that:

- There is no limit to what every person can achieve.

- Creativity and challenge help us get better every day.

- Learning should be personalised.

- Unique global opportunities enhance the learning experience.

Promote and adhere to the Company Vision and Values:

Opportunity

Opportunities need to be meaningful, about achieving potential and making progress.

Impact

Impact is about making a difference. It needs tobe immediate, positive and lasting.

- Role-model the ‘Be Ambitious’ philosophy each day

- Feedback as a valued member of the team and the wider organisation

Leadership

Leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.

Respect

Respect is about listening, being inclusive, showing tolerance and getting the little things right

Each individual must ensure that they meet their statutory responsibilities and Company policies with regard to Health and Safety, Equal Opportunities and other relevant legislation and undertake any other appropriate duties as allocated by the Principal.

OTHER

Promote and embodies The CORE 7 Leadership Capabilities:

1. Accountable

Establishes a high performing culture and accepts accountability for organisational performance.

2. Strategic

Leads opportunity and is committed to continuous improvement aligned with the organisational vision anddirection

3. Collaborative

Works collaboratively with others to achieve organisational outcomes

4. Entrepreneurial

Creates organisational value for diverse stakeholders and achieves commercial success

5. Enabling

Drives excellence through valuing and developing others

6. Agile

Achieves personal and organisational success within a changing, dynamic and complex environment

7. Resilient

Demonstrates personal resilience within a demanding environment of high expectations

- A commitment to safeguarding and promoting the welfare of all pupils.

- Willingness to undertake appropriate child protection training when required

- Valued member of the team and organisation

PERSON SPECIFICATIONS

Qualifications / Training

Bachelor’s Degree

Experience / Knowledge/ Skills

- Minimum 2 years working in a sales or service delivery sector

- Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures

- Experience of having worked within a service delivery sector, education sector experience a bonus

- Outstanding written and verbal communication skills

- Excellent time management skills and flexibility in dealing with multi-functional tasks

- Experience of working with a CRM and / or IMS

Personal Attributes

- A warm, personable and curious character

- Creative and technical thinking ability

- Self-motivated, flexible and adaptable to different tasks at hand

- Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

- High level of integrity

- Excellent time management and organizational skills

- Proficient communicator both oral and written

- Excellent attention to detail

- Affinity with and interest in education

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

• Responsible for office’s day to day HR & administrative related work duties
• Handling of foreign workers MOM related matters.
• Manage the whole employee life cycle, from recruitment, on-boarding, dormitory etc.
• Generate HR reports when requested by the management/accounts department.
• Prepare HR documents such as employment contracts, letters, memos, and reports.
• Responsible for work pass applications, renewal, and cancellation.
• Responsible for foreign worker’s insurance and security bond related matters.
• Submission of government paid leave such as childcare claim, NS claim, and maternity claim.
• Generate monthly payroll and CPF submission.
• Assist in yearly IR8A processing to auto inclusive.
• Proceed with IR21 submission while foreign worker resigns.

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

We are looking for a competent Credit Management Officer to manage queries and ensure timely repayment from existing clients. You will be responsible for all credit management activities through telephone calls, emails, site visits and other appropriate actions.

Responsibilities

• Contact customers through phone and email to remind customers to regularize their accounts.

• Conduct site visits to customer premise to establish business presence and payment reminder.

• Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

• Provide customer with clear and accurate information including outstanding balance, due amount and due date.

• Maintain and update all dunning and site visit records factually and timely into collections system

• Provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

• Able to work independently, have good communication skills and able to handle service and complaints matters.

• Any other duties as may be assigned by the management from time to time.

Requirements

• Min Diploma holder

• Good interpersonal and communication skills

• Minimum 1 year of relevant experience in the banking or financial industry

• Prior experience in Debt Collections or Customer Service preferred

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment