About the role:

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

What you will do:

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision-makers
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

What you will need:

• At least 2 years of professional experience in a client service or customer retention environment. In particular, the ability to liaise effectively with senior stakeholders and ensure they are gaining outstanding value from their relationship with Gartner.
• Proven track record of success fueled by a passion for delighting clients
• Native fluency of Korean and advanced level of English language required to engage clients in South Korea and SEA.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Bachelor’s degree preferred

Job Description

• Lead and manage IT projects from initiation to closure, ensuring timely delivery within scope and budget.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to define project requirements and objectives.
• Monitor project progress and performance, implementing corrective actions as necessary to achieve project goals.
• Facilitate regular project meetings, providing updates to stakeholders and ensuring effective communication throughout the project lifecycle.
• Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
• Prepare and present project documentation, including status reports, project charters, and post-project evaluations.
• Manage project budgets, ensuring adherence to financial constraints and optimizing resource utilization.
• Foster a collaborative team environment, motivating team members and resolving conflicts as they arise.
• Stay current with industry trends and best practices in project management, continuously improving processes and methodologies.

Job Requirement

• Candidate must possess at least Bachelor's Degree/ Post Graduate.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English vice versa (Business level)
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player
• Familiar with Japanese Firm operations
• Proven track record of successfully managing multiple projects
• Proficiency in project management tools and methodologies, as well as a solid understanding of software development life cycles

Job Location: Singapore CBD

Education Qualification: A Degree from a reputed university

Experience: Minimum 7–9 years as an HR business partner

The Role:

This role will work closely with both the HR department and the business leaders and teams across Synechron’s Singapore, Hong Kong and Japan entities, while collaborating with the global organization. The main role is to support the business by providing HR guidance and solutions that align with the company’s goals and objectives.

The role involves coaching and guiding on people management, positions and work. The role holder will analyse people related trends, draw insights and take corrective actions. Additionally, they will deliver value-added services and projects that align business objectives with employees and management. They will be a change agent, balancing legacy and forward thinking. They will identify needs, create initiatives, and independently manage projects from inception to completion within the region.

This role is directly reporting to the HR Director, EMEA & APAC. The role holder will need to be aligned to the global HR team and strategies. The business leaders and teams should be considered ‘the client.’

Overall Responsibilities:

People Partnering

• Ensure HR matters are handled fairly and consistently and in line with company requirements and localemployment laws.
• You will be the main point of contact for the Business Unit (BU) Head and their leadership team. This means you will work closely with the leaders of the BU and have a good understanding of the business, including its finances, priorities, and strategies in the region. The role holder is not part of the Leadership team but is a voice at the table by supporting, challenging and coaching them.
• You will be responsible for implementing organisation and HR changes that have a significant impact on employees. This includes activities like designing the organisation’s structure, reviewing job roles, and evaluating job performance.
• Your role is to enable effective communication for strategic and operational changes within the business to ensure their success.

Manager Development

• Offer focused coaching and advice to managers. You will do this by understanding their needs, listening to concerns, understanding differences in style and identify areas where they need support.
• You will give one to one coaching sessions to managers to address specific issues, giving guidance on people management and give practical solutions to improve their leadership skills.
• During times of organisational change, you will assist managers in navigating these transitions, implementing new initiatives and communicating changes to their teams. This will include coaching managers to be confident but also producing talking points and project plans.
• The role holder may organise or recommend leadership development programs, workshops, or training sessions to help managers enhance their leadership skills, emotional intelligence and communication abilities.

HR Experience / Operations

• You are the go-to person for important HR projects, whether they are happening globally, regionally, or locally. You will be the main contact for these projects and provide support to ensure their success.
• You will be responsible for driving regular HR activities such as conducting annual performance evaluations, reviewing pay rates, and facilitating calibration sessions. These activities help assess employee performance, determine appropriate compensation, and ensure fairness within the organisation. You will ensure a smooth and efficient HR process for these tasks.
• You will be responsible for working with HR Operations teams for all tasks pertaining to service delivery in the region you support.• You will work to any SLAs which are defined. This will be especially important for any HR Operations tasks.

Employee Relations

• Resolve difficult employee conflicts and work closely with leaders to handle performance reviews, grievances, and disciplinary matters. This includes cases of long-term sickness absence.
• Handle and resolve challenging employee relations issues by conducting thorough, fair, and unbiased investigations with external legal support and comprehensive case documentation. Identify and escalate cases considered high risk to the HR Director, EMEA and APAC.
• Enhance policies and processes for the APAC region to align with the global standards.

Performance and Talent Culture

• Improve company performance by helping managers set goals, plan development, and conduct individual reviews. Also, provide relevant trends and areas for improvement. Focus on calibration, succession planning, and rewarding employees.
• Implement strategies for managing and developing talent within the organisation.
• Collaborate with leaders to create career plans and provide training programs for soft skills, such as career development and leadership.
• Work on employee engagement and retention through survey programs, focus groups, change management initiatives, and events.
• Cultivate an inclusive work culture where everyone feels valued and respected.

Data and Analytics

• Collect, organise, and analyse HR data to spot trends, patterns and valuable insights. This data includes employee demographics, performance metrics, attrition rates, compensation details, and employee engagement surveys.
• Create clear and meaningful reports and dashboards to showcase HR analytics. Use visual tools like charts, graphs, and infographics to effectively communicate key findings and trends to stakeholders.
• Work with HR leaders and business stakeholders to identify strategic goals and objectives. Use data and analytics to offer insights and recommendations that support decision-making in areas like talent acquisition, workforce planning, employee development, and retention strategies.
• Ensure compliance with data protection and privacy regulations and safeguard sensitive HR data.

We’re changing the way Human Resources service and advice is provided internally within the Publicis Groupe. We recognize the strategic value of having great Talent Acquisition Business Partners to help with our agencies’ key product - our people and culture. This role will be supporting the Head of Talent Acquisition for Singapore and SEA and will be focused on providing best of class recruiting to key leaders in Singapore and their teams.

Expectations of a Talent Acquisition Partner

• Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals
• Manage key brands within Publicis Communications
• Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind
• Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives and Talent Mapping
• Ensuring the ATS is updated daily to ensure an effective talent pipeline and data accuracy
• Create and implement end-to-end candidate hiring processes to ensure a positive experience
• Keep abreast of and analyze market and sector developments to ensure personal business and specialist technical knowledge is updated and to support the provision of consultative service and market intelligence to clients
• Form close relationships with hiring managers & senior stakeholders to ensure clear candidate/interviewer expectations
• Initiate a range of sourcing activities, such as publishing vacancies, networking and conducting referrals, to ensure a regular supply of candidates that meet client's current and future demands
• Develop and manage the recruitment process for internal clients through sourcing, screening and qualifying candidates, briefing and preparing candidates, organizing interviews and negotiating remuneration packages to ensure needs and expectations are met in a timely manner
• Provide advice to key stakeholders and candidates on salary levels, benchmarks, training requirements and career progression opportunities to facilitate the recruitment process
• Ability to operate in a complex matrix environment, with multiple brands, diverse product lines and senior stakeholders
• Review and improve recruitment methods to ensure selection techniques and recruitment programs are effective
• Develop and maintain relationships with key stakeholders to ensure a good understanding of their current and future priorities
• Maintain regular contact and reviews with the stakeholders
• Complete and update client and candidate details in administration systems to support effective management information reporting
• Participate in regular meetings with the team and the manager to maximize synergies, discuss market developments, to share experience and knowledge

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

Construction Company looking for HR Executive (Full Spec):-

* 5days work per week

* Team work environment

Roles & Responsibilities:-

• Payroll (Staff & Workers) (Approximately 120++)
• Application/Termination/renewal of work pass
• Training Application
• Maintain,upkeep & update of all personal file & record
• Arrangement of interview
• Attend to employees and workers issue
• MOM Survey
• Audit
• Maintain company PMET and Quota
• MYE/PA application and update
• Labour management
• Recruitment
• Childcare leave/ NS claim/training funding claim
• IR8A& IR21 submission
• Maintain of annual leaves/Medical leaves
• Preparation of LOA
• Act as DPO Coordinator
• Assist in TOLQ matter

Enterprise Client Partner, APAC Account Management

LOCATION:      Singapore

JOB TYPE:       Permanent

SALARY:         Competitive

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

OUR OFFER:

• Competitive compensation package, including equity and target-based bonuses
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits, with plenty of opportunities to travel

Job Responsibilities:

· Analyze financial data, performance metrics, and trends to deliver insights that support informed decision-making.

· Assist in the creation of budgets, forecasts, and financial plans for business units.

· Collaborate with Logistics teams to develop and execute financial strategies that align with business goals.

· Monitor key performance indicators (KPIs) and support business units in meeting financial targets.

· Provide financial guidance, analysis, and recommendations to support sales opportunities, pricing strategies, capital investments, and business cases.

· Performing of financial analysis and market research

· Prepare and present financial reports, variance analysis, and other key information to stakeholders.

· Identify financial risks and opportunities, and create strategies to mitigate risks while maximizing opportunities.

· Identify opportunities for process improvements and cost savings within business units.

· Partner closely with cross-functional teams, including operations, sales, and marketing, to enhance business performance.

· Contribute to the development and implementation of business strategies that align with the organization’s financial objectives.

· Establish strong relationships with Logistics business unit leaders, acting as a trusted financial advisor.

· Engage with stakeholders, including investors, auditors, regulatory bodies, and board members, to ensure transparency and accountability in financial matters.

· Adhoc tasks as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 7 years of relevant finance duties

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Your new company
We are the world's leading recruiting experts in recruiting qualified, professional and skilled people. We power the world of work by truly understanding our clients and candidates, locally and globally. We provide deep expertise across a wide spectrum of industries and sectors.

Hays operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. We believe the right job can transform a person's life and the right person can transform a business. Looking after the careers of professionals and directly influencing lives is something most people never have the chance to do. At Hays, you'll do it every day.

We are looking for ambitious individuals to join our growing family. If you are passionate about people, determined to be the best, thrive under pressure and respond proactively and positively to targets, a career at Hays could be for you.

About the Role

Based on-site at our client’s offices in the CBD, you will provide permanent recruitment solutions across a range of roles in Singapore. As an integral member of our newest RPO team, you will deliver services by way of an innovative recruitment model; engaging with key stakeholders, and sourcing the best candidates for the business.

Additionally, you will provide assistance and support to hiring managers in relation to:

• New vacancies and approvals
• Offer negotiation
• Escalate any client disputes or issues to the Client Manager
• Develop a strong commercial awareness and identify growth opportunities

About You

This role would suit an experienced recruiter currently at a Consultant / Senior Consultant level. To succeed in this role, you will need to be a trusted advisor who demonstrates high level consulting skills, professionalism, commercial acumen, and credibility. You will have the proven ability to achieve positive outcomes in a high touch client facing environment and be confident communicating with key stakeholders on internal and external market factors with the expertise to deliver, engage and build relationships.

As a member of Enterprise Solutions’ newest account team, you will also play an essential part in delivering continuous improvement and development of our services and supporting a range of team projects.

This an excellent opportunity to be part of the action within the Hays Enterprise Solutions community, develop your skills and work as part of a high achieving and highly collaborative team.

If you are interested in this opportunity or if you would like to find out more information, please contact [email protected] for more information.

Responsibilities

• Manage end-to-end recruitment, eg. advertise, conduct in-take meeting, screen applications, arrange interviews, etc.
• Partner closely with hiring managers to understand their hiring needs, job requirements, and team dynamics.
• Source candidates through various channels (job boards, social media, networking events, career fairs, etc) and explore new sourcing channels to build pipeline of talent
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities
• Maintain accurate and up-to-date records of recruitment activity & proper documentation of employee records
• Assist with day-to-day operations of the HR functions and duties including general office admin
• Support the development and implementation of HR initiatives and systems
• Undertake other ad-hoc duties as assigned

Requirements

• Minimum Degree holder, preferably in Human Resource Management
• 3 to 5 years of relevant experience
• Possess good organisational, communication & interpersonal skills
• Good organisational skills
• Detail-orientated, meticulous, and conscientious
• Tech Savvy and proficient in basic computer applications, including Outlook, Microsoft Office, etc

Work Location: Henderson Road

*Hybrid work arrangement available: to work remotely 2-3 days per week and report to office 2-3 days per week.

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

• Working with the executive committee to set organizational strategies and goals
• Implementing organizational policies and procedures
• Communicating and collaborating with stakeholders, including executives and employees
• Monitoring day-to-day business operations
• Reviewing financial activities, including accounting tasks, budgets, financial statements and reports
• Overseeing hiring and firing activities, along with payments and evaluations
• Ensuring the business complies with relevant laws and regulations
• Assessing organizational and personnel performance, implementing changes as needed for improvements

Our client is a leading multinational social media company.

Key Responsibilities:

Data Analysis and Reporting:

• Gather and analyze data to derive actionable insights.
• Prepare reports highlighting key performance metrics and improvement opportunities.

Payments Optimization:

• Triage payments issues and work with internal stakeholders to identify and resolve.
• Identify opportunities to streamline payment issues/operation workflows.

Risk and Fraud Assessment:

• Analyse data to assess fraud impact across APAC countries.
• Coordinate with internal stakeholders to align risk management strategies.

Market Research and Analysis

• Conduct comprehensive market research to identify trends, competitors, and growth opportunities.
• Analyze market data and provide strategic insights

Relationship Management:

• Cultivate and maintain strong relationships with key banking partners.
• Organize and lead regular meetings to discuss strategies and collaboration opportunities.

Job Requirements:

• Bachelor's degree or equivalent with min 5-7 years of experience in the payments, card processing sector in APAC, ideally in a regional role.
• Strong analytical skills and high proficiency in data analysis tools. Advanced Excel skills is desired.
• Experience working in a cross-functional, collaborative organisation
• Excellent communication skills.
• Proactive,data-driven, and strategic thinker with a passion for payments.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

About the Job

- Western food

- Preparation of ingredients

- cooking of food

- packing of food

- Inventory management

- guidance will be provided

We are looking for

- Passionate, committed individuals

- Keen to learn, jovial, forward-looking

- Someone who wants to start a business, but requires some kick start

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

Job Purpose

This is a Finance Business Partner (FBP) role to support growing business units in the local transportation landscape. You will lead a team of two to three reports to collaborate with various stakeholders in a cross-functional environment.

Responsibilities

1. Business Units’ (BU) Financial Reporting and Management:

• Work closely with internal and external stakeholders to ensure compliance with financial policy and procedures.
• Manage daily accounting functions of a portfolio of companies, including review of journals.
• Reconciliation of inter-co reconciliation and ensure no discrepancies in month-end balances.
• Liaise with AR & AP Shared Services team and Treasury on accounting issues for period closing, collections and payments.
• Ensure timely and accurate month-end, quarter-end and year-end closing and statutory and management reporting with preparation of variance analysis, cashflow statement, accounting schedules and bank reconciliation.
• Ensure compliance of financial records with corporate and statutory requirements.
• Prepare annual budget, with monthly forecast and projections.
• Develop and coordinate inputs from BU for budget and projections, liaising with Group Finance and Financial Planning & Analysis to meet reporting deadlines.
• Draft financial presentation material to present data/figures.
• Liaise with external auditors for audited financials and XBRL filings for portfolio of companies.

2. Business Analytics & Costs Control:

• Engage with BU to stay updated on business and cost developments to challenge cost escalations and business cases to realize operation efficiencies.
• Identify or explore opportunities for more effective delivery of outputs.
• Actively participate in the learning and sharing of best practices.

3. Undertake ad hoc projects and analysis work when required.

Qualifications & Work Experience

• Bachelor's Degree in Accountancy or ACCA.
• 3-4 years relevant accounting and finance experience (with staff and people management responsibilities), with 1-2 years audit background.

Skills

Technical skills include:

• Good working knowledge in Singapore Financial Reporting Standards and tax regulations
• Good working knowledge with ERP systems, such as SAP and Anaplan planning & forecasting system

Generic skills include:

• Good interpersonal skills and communicate with all levels in the organization and stakeholders in both verbal and written English.
• Ability to work independently and operate in a fast paced environment.
• Strong analytical and problem-solving skills.

• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: International Plaza (Tanjong Pagar MRT)

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

The Marketing Science team is charged with driving good measurement, demonstrating the ROI/value of the platform, developing best practices and informing product development. The Marketing Science Partner, Greater China will work with internal and external stakeholders to advise clients and the industry on measurement strategy and work with them on an ongoing basis to adopt better measurement as a way to improve business performance.

We are seeking a highly quantitative measurement professional with direct response/performance market experience to drive the Meta measurement and vertical strategy in Greater China. We're looking for people with strong DR, attribution and critical thinking skills to successfully influence how clients, agencies and the wider industry conduct and use measurement.

The Marketing Science Partner, Greater China role involves developing strong client relationships, engaging and influencing key clients in the region. They will be responsible for working with client teams in designing tests and analysing data sets to help understand and improve the effectiveness of their advertising across digital platforms and across media from a direct response and brand perspective.

We are looking for someone with deep digital knowledge plus the ability to work in a complex environment with many stakeholders including product, engineers, creative and marketing. Conclusions from this work will identify how a client can act to drive business impact.

The ideal candidate will be passionate about Meta and online advertising, intellectually curious, a fast learner and able to move fast while keeping focused on high impact projects. They should demonstrate a strong understanding of the media landscape and ability to apply quantitative techniques to understand consumer behaviour and advertising effectiveness through innovative analytics, methodologies and products across a number of verticals.

Responsibilities

• Partner with Meta sales team to drive deep, strategic relationships with Facebook clients through measurement and 'learning agendas' that highlight how a client can improve business outcomes by employing better measurement techniques.
• Manage a complex set of client relationships across industry and client groups, functions, brands, agencies, to drive clients measurement objectives.
• Conduct in-depth custom analysis and ad effectiveness studies to understand the relative impact of different marketing strategies across digital platforms and across media.
• Communicate complex research results to general audience.
• Provide feedback to and collaborate with cross-functional teams such as Product and R&D to identify opportunities for new features, products and partnerships and drive client engagement around measurement innovation, including products alphas and beta.
• Educate clients, agencies and the industry on Facebook measurement and research capabilities.
• Work on White Papers and thought leadership pieces on 'good measurement', DR and performance marketing measurement.

Minimum Qualifications

• Significant experience in data analysis in an online environment.
• Bachelor's degree or equivalent required, an advanced degree in statistics, economics, behavioral or social science or a related quantitative degree preferred.
• Direct experience independently scoping and executing analytical projects from start to finish.
• Direct experience of analysing and manipulating data sets to understand patterns and provide client insights.
• Excellent communication skills with ability to work cross-functionally and influence clients.
• Previous experience working with large data sets, statistical software such as R, MATLAB, SPSS, SAS, STATA and hive and /or SQL
• Good understanding of the advertising industry (especially online) and measurement methods/technologies most commonly used (e.g. attribution)
• Client-facing experience, including experience driving change through adoption of new products or research methods.
• Strong interpersonal skills with demonstrated ability to communicate technical content to general audience.
• Mandarin Language is required because the role manages relationships and communications with stakeholders/clients in a location where communications are generally made in Mandarin.

Preferred Qualifications

• Mobile APP or Tech industry experience preferred

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are seeking a Partner Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role will sit within the Partner Support Strategy team, which oversees the optimization of support processes, tooling, and enablement for strategic partners across social media platforms.

This will be an operationally intensive role working with various internal processes and systems to drive efficiency across the organization. Being an organized, detail-oriented mindset self-starter, you will serve as a key point of contact between key internal and external stakeholders.

Responsibilities

• Assist partners and partner managers with troubleshooting. Triage operational requests to the appropriate teams.
• Develop a deep understanding of the business and connect the dots between teams to identify areas for efficiency and collaboration.
• Partner with cross-functional team members to drive operational improvements with a good understanding of internal policies and risks. .
• Serve as the primary POC for the partner onboarding and offboarding process including data collection, evaluation, and input.
• Utilize various internal tools to help onboard and provide ongoing partner support. Own resolving partner issues by using all available tools and resources.
• Provide an amazing support experience to our creators or partners across the platform.
• Maintain internal databases to ensure timely and accurate data entry.
• Provide educational training to partner managers on partner support and escalation processes.
• Contribute with insights based on day to day work and by executing tasks to support initiatives.

Minimum Qualifications

• Ability to communicate fluently in Japanese
• 3+ years of experience
• BA or BS Degree in a related field
• Avid Social Media user with knowledge of both products as a user and creator or publisher

Preferred Qualifications

• Experience in relevant industries such as Entertainment, Sports, Media, or Gaming Video.
• Experience working in partner or customer support operations at a technology company.

DHL Consulting is seeking a dynamic and energetic Associate Partner to join our management team in Singapore. This role is ideal for a passionate professional who thrives on connecting with people, committing to solving diverse business and supply chain challenges for both DHL Group and external customers and driving fast-paced strategic projects.

Responsibilities:

• Project Leadership: Oversee and lead consulting projects from inception to completion, ensuring successful execution and delivery for both DHL Group and external customers.
• Client Satisfaction: Deliver exceptional results for clients, ensuring their satisfaction with our services and solutions.
• Team Coaching and Development: Provide coaching and mentorship to junior colleagues, fostering their professional growth and development.
• Industry Expertise: Utilize your strong knowledge of the logistics and supply chain industry to inform and guide project strategies and solutions.

Qualifications:

• Bachelor's or Master's degree in a relevant field.
• Proven experience in a consulting role, preferably with a focus on supply chain management and logistics.
• Strong leadership and coaching skills, with the ability to mentor and develop team members.
• Excellent communication skills, with a natural ability to connect with people and provide clear, actionable feedback.
• High energy and fast-paced working style, capable of managing multiple topics and tasks simultaneously.
• A commitment to continuous improvement and professional growth, both for oneself and for the team.
• International experience and a proven ability to work effectively in multicultural environments.

• Identify new business opportunities on a day to day basis through the company’s database, online portals and obtain leads
• Perform business development duties by meeting up with prospective clients to understand their recruitment needs and to build a relationship.
• Develop client portfolio
• Handle the full spectrum of recruitment activities from initial phone screening to contract negotiations in your target industry segments.
• Provide professional recruitment solution advice to your clients as well as to your candidates.
• Deliver congruent client strategy across APAC and lead innovative approaches to win and retain strategic clients
• Develop strategic global clients across the region in alignment with our organisational goals for global clients
• Drive high levels of performance and net fee income (NFI) through achievement of rights-to-trade, innovative solutions for clients and effective resource allocation
• Optimise midterm client opportunities whilst ensuring short term NFI and PBT goals are achieved through in-depth understanding of key APAC market drivers and consequently effective resource allocation (including, but not limited to recruitment consultants, client relationship managers and IT systems, business operations)
• Ensure that sales can be delivered effectively, client relationships are maximised and talented candidates consider us as their preferred choice by working with operational heads across the organisation
• Manage client relationship managers and targeted business units as required

To be a recruitment consultant you should have:

• excellent communication and customer service skills
• good sales and negotiation skills
• a confident and positive attitude
• the ability to work under pressure and meet targets
• a professional manner
• good organisational and administrative skills
• the ability to work well in a team.

Anaplan is looking for a highly driven and dynamic Senior Customer Success Business Partner (CSBP) to join the Customer Success team in Singapore. The CSBP will be primarily responsible for the successful deployment, enablement, adoption, and ongoing health of our customers and their Anaplan solutions. Acting as a trusted advisor for customers, the CSBP will work alongside our Partners and Professional Services team to drive customer outcomes and ensure Anaplan delivers high ROI. As the primary customer contact for any platform challenges, the CSBP will handle critical issues and ensure customer satisfaction.

This is what you will do at Anaplan:

• Manage a portfolio of customers with the primary goal of driving adoption, expansion, retention and maximizing ROI of their investment in Anaplan.
• Act as a trusted adviser to our customers throughout Anaplan journey, guiding them to achieve business objectives and transform their processes.
• Collaborate with customers to identify their pain points and guide them on how Anaplan solutions can address their specific needs.
• Build, present and drive QSRs (Quarterly Success Reviews) with Executive sponsor and senior stakeholders to highlight the progress and areas of improvement
• Grow the Anaplan footprint by conducting workshops to build customer mindshare on new use cases and solutions resulting in upsell or cross sell opportunities across finance, supply chain, sales, human resources.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction, loyalty and continued success.
• Act as the voice of customer to our internal stakeholders, including flagging and managing risks, advocating for their needs and ensuring alignment on objectives.
• Identify renewal risk and work with Renewal managers and Account executives on a mitigation plan.
• Advise customer on developing a Center of Excellence or similar governance structure to enable customers self-sufficiency with the Anaplan platform.
• Develop customer success assets, playbooks and help contribute to drive customer references and case studies.

Your Qualifications

• Experience: 8+ years of work experience in customer success, presales or management consulting in Enterprise performance management (EPM) or Supply chain planning or Enterprise Planning & Analytics space.
• Education: Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain or related field. MBA or a Chartered accountant qualification is a plus.
• Communication: Strong communication skills with an ability to interact with C suite and other stakeholders in a consultative manner
• Value delivery: Familiarity with value-selling and delivering value outcomes. Ability to do discovery with customers to identify business needs and challenges with large enterprise.
• Business process: Experience understanding, translating, and optimizing client processes is a plus.
• Subject matter expertise: Expertise in planning, forecasting and modelling with specialisation in either Supply Chain, Finance or Sales is a plus

Job Title

Client Partner/Business Development Manager

Occupation

BUSINESS DEVELOPMENT MANAGER

Job Description & Requirements

Ready for something different? Wilbury Stratton is a fun, lively, fast-paced talent research consultancy with offices in London, Brighton, Singapore, New York and Kuala Lumpur. You’re a professional who’s passionate about helping the world’s largest organisations solve their biggest problem - talent.

You’ll be a great fit if:

• You enjoy a start-up feel with an established company and the opportunity to work with big name FTSE 100 clients
• You’re great at generating business through your existing networks, leveraging current relationships and developing new business
• You’re looking for a role with autonomy where you can build credibility throughout departments and sub sectors with your focused area of expertise
• You have a track record of working as a trusted partner to c-suite and senior leaders including HR.
• You are a natural collaborator, building strong partnerships with internal team members to successfully deliver the best possible results to clients.
• You’re full of ideas and developing new ways to generate new business
• You devour information about how the world works and what businesses are doing to adapt and transform for the future
• You’re a self-starter capable of thriving in a fast-paced, constantly evolving environment

You’re probably:

• Degree educated
• Working inhouse in executive search/TA, leading client relationships within an executive search firm or a client/sales leader in a B2B services company
• Outgoing, sophisticated, positive and socially engaged
• Business savvy and able to quickly build rapport with others (especially your clients!)
• Highly organised, a quick learner and able to come up with creative solutions
• On a mission to rapidly accelerate your career and build a platform with a host of future opportunities

You’re probably not:

• Looking for a role that has very defined parameters and a static set of tasks
• Lacking in a sense of humour and humility

What you get:

• Excellent base salary, full benefits: pension, medical, dental etc
• Exciting, fast-paced environment with lots of socials
• Exceptional WFH policy and flexibility
• Opportunity to travel to international offices
• Industry-leading clients
• The opportunity to grow and shape the future of the company

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

Job Responsibilities

• Handle payroll duties
• Screening and assisting with the recruitment procedure
• Assist in any other related matters

Requirements

• Minimum Higher Nitec/Diploma in any discipline
• Working experience in the Retail industry preferred
• Available to start work on an immediate basis / short notice
• Can work 3 - 5 days per week (Mon-Fri, Office hours)

Interested candidates, please attach your resume in pdf/word format when applying for this position.
We regret that only shortlisted candidates will be notified.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are seeking a motivated and enthusiastic HR intern to join our team. This internship opportunity will provide valuable hands-on experience in various aspects of human resources and will be an excellent opportunity to learn and develop skills in a professional work environment. If you are keen on pursuing a career in HR, this internship opportunity will be an excellent stepping stone to gain practical experience and develop your skills in the field.

What you will be involved in:

Human Resource Interns will be involved in three main aspects of HR:

1. Recruitment

• Assist in job postings via the various online recruitment job portals
• Drafting of different types of contracts, such as Offer letter
• Arrange interviews for shortlisted candidates

2. Retraining

• Recommend the appropriate e-learning courses and/or classroom-based courses to our staff
• Follow up with each staff member’s feedback on his or her completed training
• Follow up with the staff’s performance after training with his or her reporting officer and recommend if the course should be continued for other staff

3. Retention

• Assist in the administration of staff benefits & schemes
• Learn about the different leave entitlements of each employee and link up with our Manpower’s regulations
• Assist in the accountability of the leave reports of all staff to facilitate monthly payroll processing
• Planning of company bonding, CSR and celebratory events

Why you will love working here:

• We are a fun and inclusive team that works closely to bring success to the company
• Interns will earn annual leave after 3 month of service with the company
• Testimonial to be given to interns upon completion of internship

Internship learning outcomes:

• To gain working experience, sharpen soft skills by interacting with potential candidates
• Learn how to be organized and analytical
• Be creative in proposing new solutions to challenges

Who we are looking for:

• Currently a full-time student pursuing major in Human Resources Management or related fields
• Basic understanding of HR work flow, especially on the 3 key areas on Recruitment, Retention, and Retraining
• Good communication and being able to comfortably and pleasantly deal with a variety of people
• Detail-oriented
• Good organizational and planning skills
• Able to work in a team and independently as well
• Must be able to commit full time for at least 4 months

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.